check in cloud based property management systems, check out legacy software

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    Check-in Cloud Based Property ManagementSystems, Check-out Legacy Software !

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    2Warmest greetings from the Philippines

    to all participants of this webinar! Let me first give you some tidbits about

    yours truly..

    Been in the Philippine hotelmanagement profession for 18+ years.

    After a 5 year stint with an internationalchain in two locations in thePhilippines...

    Renovated, constructed, opened andmanaged 18 independent hotels/resortsas of today.

    5 independent hotels/resorts currentlybeing constructed and in the pipeline.

    These are all medium sizeestablishments from 50-120 guestrooms.

    Through research, found out aboutcloud PMS in 2010 and have been usingHotelogix ever since.

    Pat Favoreal

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    3Opening & Managing

    Hotels: not easy. The hardware & physicalcomponent must be done right.

    The humanware & peopleelement must be exceptional.

    The software (process &procedures) element must beefficient and practical.

    All of the above must be withinthe organizations budget

    parameters.

    I congratulate you for being inthis industry and I hope you areable to command and control allof the above.

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    In the next 20minutes...

    I will be taking you throughthe advantages of cloudPMS technology versus

    the traditional legacy PMS.

    Share some of myexperiences in using

    Hotelogix cloud PMS.

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    Just for the purposes of keeping things simple,I am sharing with you my very own definitions:

    Legacy PMS = Traditional PMS

    Cloud Based PMS = New PMS

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    Traditional PMS... Are good softwares.

    The best I have everused is Fidelio - Opera.

    I have also seen

    Harmony, Amadeus,Fiesta, Maestro, IFCA &Aremis.

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    New PMS makes more sense for Small& Medium Size properties vs. the

    Traditional PMS. Let metake youthroughthe 11dimensions Iused incomparing NewPMS &

    Traditional PMS.

    1. Cost Effectiveness1. Cost Effectiveness

    2. Access2. Access

    3. Maintenance3. Maintenance

    4.4. Speed ofSpeed ofimplementation.implementation.

    5. Training5. Training

    6. Support6. Support

    7. Distribution7. Distribution

    8. Flexibility8. Flexibility

    9. Collaboration9. Collaboration

    10. Performance10. Performance

    11. Security11. Security

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    1. Cloud PMS is cost effective andwill work best for Small to Medium

    size properties. On cost

    Effectiveness:

    Propertieschoose legacyPMS but cloud

    PMS likeHotelogix is thepracticalchoice.

    LEGACYLEGACY CLOUDCLOUDNetwork wires, servers &technological infrastructure tosupport the usage of PMS.

    For Cloud PMS, you just need tosign up.

    For a 50 room property, theinitial investment would bebetween 25k to 75k USD(servers, hardware, licenses,internal wiring & software.

    For a 50 room property, theinitial investment would onlybe from USD 500 to 1,350.

    Annual maintenance costwould range from 5k-25k USDper year.

    Will cost up to USD 1,794 peryear as active subscription.

    Recurring costs for systemupgrades, product upgrades,software upgrades.

    No recurring upgrade costsbecause any upgrade done onthe cloud is automatic and thebenefit is passed on to theconsumer.

    Initial Investment:

    Legacy.............$75,000Cloud................$1,350

    Savings.............$73,650

    Annual Recurring:

    Legacy...............$5,000Cloud (sub)........$1,794Savings..............$3,206

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    92. Access to cloud PMS is anywherewhere there is internet connection.

    On Access:

    Cloud PMS iseasy toaccess andfits the busy

    lifestyle ofHotelowners andexecutives.

    Virtualmanagement isa key

    advantageof cloudsystems vs.legacysystems.

    LEGACYLEGACY CLOUDCLOUDYou must be in the work station toaccess your PMS.

    As long as one has internet, hotelowners and the required personnelcan access their hotels from any

    place and at anytime.For Hotel Owners & Executives thattravel a lot, you will need an e-mailor talk to a hotel staff to get to theinformation you need when you areaway.

    No dependency of waiting forsomeone in the hotel to updatebecause you can access anywhere atany time.

    Off-line On-line

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    103. Cloud PMS beats Legacy PMSwhen it comes to maintenance cost.

    On Maintenance:

    We can saythat cloudPMS like

    Hotelogix isbetter thanlegacy interms ofmaintenancecosts.

    LEGACYLEGACY CLOUDCLOUD

    An IT team must be organic in thehotel personnel roster to maintainthe whole system - they do cost alot.

    No need for high level, expensive ITstaff.

    Upgrades come with a price so asthe roll-over of the upgrades.

    All are done on-line and they arealways available to the customer atno cost.

    Too much effort and resources spenton upgrades & maintenance work.

    Not for cloud like Hotelogix.Legacy IT Team:

    1 IT Manager......$1,5002 IT Staff.............$ 858

    Total Mo............$ 2,358

    Cloud IT Team:

    1 IT Supervisor...$ 900Total Mo............$ 900

    Savings Mo......$ 1,458

    Savings Yr........$ 17,496

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    114.Cloud PMS easy to implement

    and saves up on work days. On

    Implementation:

    Hotelogix cloudPMS It is theeasiest

    implementation we haveever done.

    On Training:

    Demos & videosare available

    online.Questions andqueries aboutsome featurescan also bedone via livechat.

    LEGACYLEGACY CLOUDCLOUD Quite difficult to get a free

    version.On-line free trial is available toanyone. You get to understand theuse of the system before hand.

    System is a bit complicated andthere is only a number of peopleallowed (budget) to be trained.More trainees mean additional cost.

    Very easy system to use. Demos,Videos are available. Promotes self-training. We even asked our staff totrain from the comforts of theirhome.

    Work days required (exclusive ofhardware implementation) for set-up and training is around 16-19

    days.

    Set-up is not more than 2 days,training is completed in 4 days.

    Usability queries are not answeredimmediately (because you have togo to a process).

    Trainees can ask the support staffanytime and get instant answers vialive chat.

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    5. Support for cloud PMSis always live on-line.

    On Support:

    Cloud PMSlikeHotelogix isbetter

    suited toprovide livesupport andsince thesystem isavailable tothe supportstaff at all

    times,resolvingissues andturn aroundtime is instant.

    LEGACYLEGACY CLOUDCLOUD

    Need to call a local partner supportand wait to be assisted.

    Available live online. My staffbarrage live support with questionsand they get immediate results.

    Issue resolution is timely (if there isa local support in your locations).

    Takes time if supported outsideyour locations.

    Issue resolution is fast and instant.

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    6. Cloud based PMS are much bettersuited to get integrated to global on-

    line market places. On

    Distribution:

    No needfor extramanpower

    to managethevariousdistributionchannels.It is fasterand

    cheaperthroughcloud PMS- many ofthem are builtin.

    LEGACYLEGACY CLOUDCLOUDIntegrating a booking website or on-line channels needs a significantamount of engineering which getsdefined as cost.

    Most come in the package and hotelsget better integration with the onlineworld at a much faster pace.

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    147. Cloud PMS is very flexible

    compared to legacy PMS. On Flexibility:

    The feelingofbeing stuckin a systemwill never

    happen onCloud PMS.

    No Lock-in orLong-TermContracts.

    LEGACYLEGACY CLOUDCLOUD

    Once you have signed, you arestuck.

    Pay as you go. Easy to get out fromif you want to switch to anothersystem.

    No free trial for several legacysystems.

    Free trial available. You get to studythe system and see if it fits yourhotel property.

    Other legacy systems are on paiduser licenses based on concurrentusage.

    Unlimited user license.

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    158. Cloud PMS has bettercollaboration with ancillary systems.

    OnCollaboration:

    Theres arange of

    choice ofcloud basedancillarysystems tocollaborate with.

    LEGACYLEGACY CLOUDCLOUD

    Collaboration becomes a big overheadcost.

    Better collaboration with other systemslike CRM, accounting and HR sincemany of them are on the cloud.

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    169. Cloud PMS has unlimited

    access to computing power. On Performance:

    Cloud PMSwill performwell.

    I have beenusingHotelogix forthree yearsand we neverhad a down time.

    LEGACYLEGACY CLOUDCLOUD

    Performance is completelydependent on the in-house

    infrastructure, which alwaysget challenged on a dailybasis with newer releases ofOS, new softwares, newermodels which also demandmore and more computingpower and storage capacity.

    Servers are on the cloud and theyhave unlimited access tocomputing power and storagecapacity, hence will give youbetter performance.

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    10. Cloud PMS like Hotelogix is safe.We have been using it for 3 years.

    We never had security issues. On Security:

    We had doubtsbefore butafter 3 yearsof using, we

    never had securityissues.

    We evenstarted usingother ancillarycloud basedsystems after

    we startedHotelogixbecause wenow believe incloud basedsystems.

    LEGACYLEGACY CLOUDCLOUDSecurity depends on theinternal set-up.

    Data gets managed at highend data centers which havepowerful and comprehensivebuilt-in data security

    systems. Data gets backed up almost

    every hour.

    Uptime guaranteed by datacenters at 99%.

    Failover and redundancydata mechanisms are inbuilt,so if one server goes downthe data gets switched overto another data.

    Just as banks are bettercustodians of money than athome, data centers arebetter custodians of datathan keeping them in-house.

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    Cloud PMS makes more sense forSmall & Medium Size properties vs.

    Legacy PMS.

    Let mesay itagain.

    Cost EffectivenessCost Effectiveness

    AccessAccess

    MaintenanceMaintenance

    Speed of implementation.Speed of implementation.

    TrainingTraining

    SupportSupport

    DistributionDistribution

    FlexibilityFlexibility

    CollaborationCollaboration

    PerformancePerformance

    SecuritySecurity

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    19My Cloud PMS is Hotelogix. It makes a lot of

    sense for Small & Medium Size hotels/resorts.

    It is cost effective.

    Easy to use.

    Safe.

    Allows me to manage virtuallyanywhere.

    Increases my position ingetting on-line business.

    They have always supportedmy small and medium size hotelsvery well.

    We have 3 hotels usingHotelogix in the past 2 years. Wehave saved almost $180k becausewe were using cloud PMS.

    I am excited to see moreinnovations in the years to come.I hope you do too.

    It is simple but very powerful.

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    Thank you for participating in this webinar.

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    .

    Visit us for a Online Trial and great offers atwww.Hotelogix.com

    Email Us at [email protected] or Call us at+1 415-800-3567

    http://www.hotelogix.com/mailto:[email protected]:[email protected]://www.hotelogix.com/