chat 1
TRANSCRIPT
June 10, 2009
Questions? Assignment Usability Research – TAKE NOTES! Finding Examples Activity Work on..
Due Monday, June 15 http://i-
design.wetpaint.com/page/Web+Design
Judith NortonChief Instructional Architect
B.E.S.T. Coffee ProgramEl Camino College
CITATION for principles referenced in this presentation:
Norton, J. (2005). What research tells us about designing online content. MERLOT International Conference. Nashville, TN.
Capability to be used by everyone including… interface, navigation, content, accessibility and compatibility issues
Red Net Networking and Internet Glossary
Generic term ~ refers to design features that enable something to be user-friendly.Congress Online Project Glossary
Designed to be user friendly.If not designed well ~ problems with navigation, difficult for disabled, or unclear instructions.Net Mechanic Glossary
News and commercial websites. Eye tracking equipment ~ see
patterns used when viewing website
Eyetrack headgear used by participants in study. Photo from Eyetrack.
Faster?
Slower?
.025 seconds
Progress to another group
0.1 second
How manywords a minute?
300
Slower
Difference between reading screen media vs. print media.
Content should flow well.
It should be interesting.
Pertinent to topic.
Remember ~ reading slower online.
Use a smaller font
Source: Why Web Users Scan Instead of Read
Least preferred?Times
Most preferred?Verdana
Easiest to read?
VerdanaGeorgiaArial
Less than a second is spent on heading
Headings &Sub-headings
Less than a second is spent on heading
Headings &Sub-headings
Notice consistency
Less than a second is spent on heading
Source: Eyetools
Source: Eyetools
Good Headings and sub-headingsBe consistent
Same placementSame colorSame font for like things
Provide…
Study found that participants spent twice as much time with shorter paragraphs as material in longer paragraphs.
Chunk material
5 – 9 lines long
Use 50% fewer words than print media
Source: Chunking Principle
Participants first look at Textual content, then…
Photo taken from Los Angeles Times
Source: Accessibility humanized: A user-centered approach to web accessibility
Participants first look at Textual content, then…
… at photos
Photo taken from Los Angeles Times Use alt tags todescribe
non-textual information
Source: Accessibility humanized: A user-centered approach to web accessibility
Participants first look at Textual content, then…
… at photos
Exact oppositeof studies conducted
on print media
Photo taken from Los Angeles Times Use alt tags todescribe
non-textual information
Source: Accessibility humanized: A user-centered approach to web accessibility
The larger the image, thelonger viewers engaged
in page
Viewers more engaged when
image is at least 210 x 230 pixels
…have lower bandwidth
…Participants readall or part of the
story that startedwith bold text.
…Participants readall or part of the
story that startedwith bold text.
First few words on a page are critical for engaging the reader.
Placing all content in bold is not appropriate.
Participants recall information better, if…
Text ~ to remember:Facts
Names Places
Multimedia ~ New information
Conceptual in nature
Give learner’s a choice
Animation to comprehended information better?
Source: Eyetools
Animation to comprehended information better?
Sometimes…Good, descriptive
Writing is bestOther times…
Better with graphics.
Source: Eyetools
Chunking principle, http://www.chambers.com.au/glossary/chunk.htm Information Foraging: Why Google Makes People Leave Your Site Faster
http://www.useit.com/alertbox/20030630.html Penn State, Fonts for the Web,
http://tlt.its.psu.edu/suggestions/research/fonts.shtml The Best of Eyetrack III: What We Saw When We Looked Through Their
Eyes, http://www.poynterextra.org/eyetrack2004/about.htm
Usability…Considerations for Designing Online Courseshttp://pdc.cvc.edu/common/article.asp?entry=1&idx=2976
Why Users Scan Instead of Read, http://www.useit.com/alertbox/whyscanning.html
1. Take one of your favorite websites2. See if you can find an illustration on one of
the principles in this presentation3. Copy the URL to the page that you feel
illustrates one of the principles4. Return to chat5. People will be randomly called upon to
share their example
My Favorites Discussion (5 pts) Post at least 5 principles to Design Principles
wiki (10 pts) Readings Start thinking about ePortfolio