chase affiliate agreement 3 31 15.pdf

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Last Updated: March 31, 2015 CHASE AFFILIATE AGREEMENT THIS AGREEMENT sets forth the terms and conditions agreed to between Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A.(“Chase”) and the entity named in the LinkShare account through which you were invited to become an "Affiliate" in the Chase Affiliate Program (the "Affiliate Program"). The entity name information associated with the LinkShare account is hereby incorporated by reference. As an Affiliate you can establish links for your Website to credit card application and deposit account application websites provided by Chase. Chase will pay Affiliate a fee for each approved credit card and deposit account that originates from a link in Affiliate's Website in accordance with the terms of this Agreement. Chase may also allow Affiliates to engage Sub-Affiliates under the same terms as Affiliates. Affiliate shall be responsible for all action or inaction of Sub-Affiliates as if such action or inaction were done directly by the Affiliate and any reference in this agreement shall include any approved Sub- Affiliate. THIS IS A LEGAL AND CONTRACTUALLY BINDING AGREEMENT BETWEEN AFFILIATE AND CHASE. THE AGREEMENT IS EFFECTIVE AND BINDING UPON AFFILIATE UPON ITS CHECKING OF THE BOX THAT INDICATES THAT THE AFFILIATE HAS READ AND ACCEPTS THE TERMS OF THIS AGREEMENT AND THEN CLICKING THE “OK” BUTTON IN CONNECTION WITH THE ON-LINE AFFILIATE REGISTRATION PROCESS THROUGH THE LINKSHARE.COM INTERFACE OR BY CREATING A LINK THROUGH THE LINKSHARE AFFILIATE INTERFACE TO BEGIN MARKETING CHASE CREDIT CARDS AND DEPOSIT ACCOUNTS (“EFFECTIVE DATE”). SUCH ACTION BY THE AFFILIATE WILL BE DEEMED TO BE WRITTEN ACCEPTANCE BY ANY PERSON APPARENTLY AUTHORIZED TO EXECUTE SUCH AN AGREEMENT, INCLUDING WITHOUT LIMITATION ANY PERSON INVOLVED IN OR MARKETING ON BEHALF OF AFFILIATE. In connection with your participation in the Affiliate Program, Affiliate and Chase agree as follows: 1. Affiliate Program Restricted Content 1.1. Affiliate agrees that it shall not incorporate any Restricted Content on Affiliate's website after acceptance into the Affiliate Program and the commencement of the term of this Agreement. “Restricted Content” shall include, but is not limited to: Images or content that is any way unlawful, offensive, profane, harmful, threatening, defamatory, obscene, harassing or racially, ethically or otherwise objectionable; Images or content that promotes illegal activities, including gambling; Images or content that promotes or depicts sexually explicit, obscene or pornographic images; Images or content that promotes or depicts violence or hate speech; Images or content that promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

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  • Last Updated: March 31, 2015

    CHASE AFFILIATE AGREEMENT

    THIS AGREEMENT sets forth the terms and conditions agreed to between Chase Bank USA, N.A. and

    JPMorgan Chase Bank, N.A.(Chase) and the entity named in the LinkShare account through which you

    were invited to become an "Affiliate" in the Chase Affiliate Program (the "Affiliate Program"). The entity

    name information associated with the LinkShare account is hereby incorporated by reference. As an

    Affiliate you can establish links for your Website to credit card application and deposit account

    application websites provided by Chase. Chase will pay Affiliate a fee for each approved credit card and

    deposit account that originates from a link in Affiliate's Website in accordance with the terms of this

    Agreement. Chase may also allow Affiliates to engage Sub-Affiliates under the same terms as Affiliates.

    Affiliate shall be responsible for all action or inaction of Sub-Affiliates as if such action or inaction were

    done directly by the Affiliate and any reference in this agreement shall include any approved Sub-

    Affiliate.

    THIS IS A LEGAL AND CONTRACTUALLY BINDING AGREEMENT BETWEEN AFFILIATE AND CHASE. THE

    AGREEMENT IS EFFECTIVE AND BINDING UPON AFFILIATE UPON ITS CHECKING OF THE BOX THAT

    INDICATES THAT THE AFFILIATE HAS READ AND ACCEPTS THE TERMS OF THIS AGREEMENT AND THEN

    CLICKING THE OK BUTTON IN CONNECTION WITH THE ON-LINE AFFILIATE REGISTRATION PROCESS

    THROUGH THE LINKSHARE.COM INTERFACE OR BY CREATING A LINK THROUGH THE LINKSHARE

    AFFILIATE INTERFACE TO BEGIN MARKETING CHASE CREDIT CARDS AND DEPOSIT ACCOUNTS

    (EFFECTIVE DATE). SUCH ACTION BY THE AFFILIATE WILL BE DEEMED TO BE WRITTEN ACCEPTANCE BY ANY PERSON APPARENTLY AUTHORIZED TO EXECUTE SUCH AN AGREEMENT, INCLUDING WITHOUT

    LIMITATION ANY PERSON INVOLVED IN OR MARKETING ON BEHALF OF AFFILIATE.

    In connection with your participation in the Affiliate Program, Affiliate and Chase agree as follows:

    1. Affiliate Program Restricted Content

    1.1. Affiliate agrees that it shall not incorporate any Restricted Content on Affiliate's website after acceptance into the Affiliate Program and the commencement of the term of this Agreement. Restricted Content shall include, but is not limited to:

    Images or content that is any way unlawful, offensive, profane, harmful, threatening,

    defamatory, obscene, harassing or racially, ethically or otherwise objectionable;

    Images or content that promotes illegal activities, including gambling;

    Images or content that promotes or depicts sexually explicit, obscene or pornographic images;

    Images or content that promotes or depicts violence or hate speech;

    Images or content that promotes discrimination based on race, sex, religion, nationality,

    disability, sexual orientation or age;

  • Images or content that infringe or assist others to infringe on any copyright, trademark or other

    intellectual property rights;

    Images or content that promotes politically sensitive or controversial issues; or

    Images or content that promotes or markets credit repair services or credit products for

    consumers with bad credit.

    1.2. Affiliate agrees that it shall not engage in any of the following on or in connection with its

    website:

    Manipulate key word searches on portals;

    Misrepresent itself as a Chase website by altering the visual "look and feel" of or text from

    Chase's website, and/or engage in "framing" a Chase website;

    Engage in domain squatting or typo squatting;

    Provide an applicant any incentive, whether it is cash, points, or other material gift, in exchange

    for a credit card or deposit account application or approved credit card deposit account application,

    unless explicitly authorized by Chase;

    Use a proxy server or redirector server to proxy Chase web pages or web websites through your

    website, URL or URI;

    Otherwise violate any partys intellectual property rights, including, without limitation,

    "scraping" text or images from Chase's Website;

    Publish its website without a clearly stated online privacy policy;

    Bases its operations or servers outside of the United States;

    Publish content that is considered offensive or inappropriate by Chase; or

    Use Chase Marks or, names in any Affiliate domain name, URL or URI. Chase Marks or, names

    shall include, but are not limited to, any word or combination of the words listed in Appendix 1, which is

    hereby incorporated by reference and which may be modified from time to time by Chase.

    Chase. 1.3. Chase reserves the right to maintain and share a program black-list of websites

    prohibited from marketing Chase credit cards and deposit accounts through the Affiliate Program,

    regardless of operating direct or indirect through Sub-Affiliate networks. Websites placed on the Chase

    program black-list will not be permitted to market Chase credit or deposit accounts without explicit

    consent from the Chase.

    2. Affiliate Responsibilities

    Subject to the bullet below, Affiliate may not use or implement any advertising material to

    promote any Chase credit card. Chase deposit account or other Chase products and services that are not

    available through the LinkShare affiliate interface.

  • o In the limited circumstance that Affiliate wishes to promote or otherwise reference a

    Chase-issued credit card which is not available through the Linkshare.com Interface,

    then such promotion or reference must not provide any call to action or link to Chase,

    and must at all times be accompanied by the following disclosure in a clear and

    conspicuous manner in direct proximity to any such mention: The information related

    to [name of specific Chase-issued credit card] credit card has been collected by

    [Affiliate name] and has not been reviewed or provided by the issuer of this card.

    Affiliate may not engage in any social media marketing (including without limitation, linking,

    sharing, liking, etc.) associated with, or in any way making reference to, any Chase credit card,

    Chase deposit account, Chase product, Chase Mark, or Chase URL.

    Affiliate may not market, promote or otherwise advocate that consumers churn which

    includes for example, and without limitation, a prohibition from any offers of premiums for applying

    for cards, suggestions of exploitation of any card benefits for the sake of monetary or rewards point

    (or similar) gain, and/or the encouragement of transferring balances or spend or otherwise

    cancelling existing any card accounts in an effort to exploit offers.

    Affiliate may not market, promote or otherwise advocate that consumers churn-which includes,

    for example, and without limitation, suggesting or encouraging consumers to move from deposit

    account to deposit account to circumvent Chase rules intended to prevent existing customers from

    inappropriately benefiting from Chase offers.

    Affiliate must at all times include a clear and conspicuous disclosure on all Affiliate URLs that

    acknowledges the material relationship with Chase. This disclosure may take the form of a Chase-

    specific disclosure, or as part of a general disclosure covering all participating credit card issuers and

    providers of deposit accounts.

    Affiliate must at all times include a clear and conspicuous disclosure on all editorial content that

    acknowledges that such content is the editorial product of the Affiliate and that at no time has such

    editorial content been provided, reviewed or approved by Chase. This disclosure may take the form

    of a Chase-specific disclosure, or as part of a general disclosure covering all participating credit card

    issuers and providers of deposit accounts.

    All Affiliate URLs and any program or tool provided by or run through Affiliate must not

    discriminate against any user or applicant because of race, color, religion, sex, national origin, age,

    disability, sexual orientation, creed, alienage, citizenship status, marital status or any other category

    protected under any federal, state, or local law or regulation.

    Affiliate must ensure that all pricing information appearing on Affiliate URLs or otherwise

    appearing in any site content or advertising, is pulled directly from the standardized java script feed

    or from within the Linkshare Dashboard, both as provided by Linkshare. No other sources of pricing

    information may be leveraged in any way by Affiliate.

  • If Affiliate has an authenticated URL and/or credit reporting tools, then Affiliate must provide to

    Chase, at no cost to Chase, a test account, or log-in environment for auditing and compliance review

    purposes.

    If Affiliate has an authenticated URL, then Affiliate must provide to Chase no less than 48 hours

    of advance notice prior to any material changes to the associated URLs.

    Affiliate must at all times adhere to the terms of Appendix 2 attached hereto, which govern and

    detail Affiliate responsibilities with respect to user generated content on their websites.

    Affiliates may not harvest or collect personal information, or email addresses using the Chase

    brand without the written consent of Chase.

    If Affiliate intends to manage a Sub-Affiliate network or owns multiple URLs, Affiliate shall

    provide Chase with a current, written list identifying the potential Sub-Affiliates and URLs. Affiliate must

    receive approval from Chase for any Sub-Affiliates and URLs before they may begin marketing Chase

    credit cards or deposit accounts. Linkshare will create one Linkshare standard identification number

    (SID) for each approved URL of Affiliate. Affiliate shall only use Chase assets, including Links, relating to

    a specific SID on the Affiliate URL associated with such SID.

    If Affiliate manages a Sub-Affiliate network it shall ensure that any Sub-Affiliate adheres to the

    terms of this Agreement and that Sub-Affiliates operate in accordance with the terms of this Agreement.

    For avoidance of doubt, Affiliate agrees that and understands that a Sub-Affiliate may not act in any

    manner different than Affiliate.

    Chase reserves the right to review and approve All Sub-Affiliates before they can market Chase

    credit cards or deposit accounts.

    If Affiliate manages a Sub-Affiliate network, the Affiliate may not pay any Sub-Affiliates a referral

    fee for consumer cards or deposit accounts greater than the lowest tier of the public offer.

    If Affiliate manages a Sub-Affiliate network, the Affiliate may not pay any Sub-Affiliates a referral

    fee for business cards greater than the lowest tier of the public offer.

    If Affiliate manages a Sub-Affiliate network, the Affiliate may not pay Sub-Affiliates any added

    incentives or bonuses associated with a Chase credit card or deposit account approval.

    Affiliate is prohibited from (a) installing spyware on another person's computer, (b) causing

    spyware to be installed on another person's computer, or (c) using a context based triggering

    mechanism to display an advertisement that partially or wholly covers or obscures paid advertising or

    other content on an Internet website in a way that interferes with a user's ability to view the Internet

    website.

    Affiliate is prohibited from promoting Chase products or services through: (a) telemarketing

    (which includes text or fax); (b) any off-line marketing channel or (c) any other means not expressly

    agreed to by Chase.

  • Affiliate acknowledges and agrees that Chase may use website tracking and monitoring audit

    tools (e.g. spider or crawling software tools) (Third Party Audit Tools) to monitor all Affiliate Websites

    (including any permitted Sub-Affiliate websites) and applications in the Affiliate Program for the purpose

    of assessing Affiliate Program performance and customer experience, ensuring that the Affiliate is

    performing its obligations under this Agreement, including displaying the correct Links, ads and other

    Affiliate Program materials, clearly and conspicuously disclosing the material relationship between

    Affiliate and Chase and the acknowledgement that editorial content is only the content of Affiliate and

    has not been provided, reviewed and approved by Chase, and any other reasonable purpose relating to

    monitoring the Affiliate Program. Affiliate will not, and shall cause any permitted Sub-Affiliates to not,

    block or otherwise interfere with the Third Party Monitoring Tools. Upon notice from Chase that

    Affiliate or any Sub-Affiliate is so interfering with the Third Party Audit Tools, Affiliate agrees to promptly

    cooperate with Chase to eliminate such interference.

    Affiliate shall not place Chase content, including Links, on Affiliate web pages (including any

    permitted Sub-Affiliate web pages) that are primarily in a language other than English without the prior

    written consent of Chase.

    2.1. Prohibitions Regarding Use of Chase Marks in paid or natural search optimization strategies

    Affiliate shall not use as a keyword search term for any of Affiliates Internet or mobile marketing

    efforts any Chase Marks, Chase URLS, or names, which include, but are not limited to, any word or

    combination of the words listed in Appendix 1.

    Affiliate shall include all of the Chase Marks in Appendix 1 as negative terms in all of Affiliates

    Internet or mobile keyword search marketing efforts. For the avoidance of doubt, this requirement is

    designed to ensure that no Chase Marks appear in a broad search match.

    Affiliate shall not use for search engine optimization purposes any Chase URL, any portion of a

    Chase URL or any URL that purports to be a Chase URL that contains any Chase Mark, which includes,

    but is not limited to, any word or combination of the words listed in Appendix 1. For example: An

    Affiliate may not optimize their websites for natural search rankings by embedding chase.com in the

    page builds.

    Affiliate shall direct any consumer obtained through search results to Affiliates website.

    Affiliate may not directly link from any Affiliate search result to any Chase URL or application link

    assigned to Affiliate.

    3. Prohibitions Regarding Use of Email Communication.

    Email Communication includes email messages, texting, faxing and any other form of non-verbal

    communication occurring without the use of physical mail. Affiliate may NOT do any of the following

    using Email Communication unless Affiliate first obtains in advance Chases express written permission.

    Such requests must be made by emailing: [email protected]. Affiliate may not:

    Generate or use Email Communication using or containing any variation or misspelling thereof,

    or products, or any of the Qualifying Links or URLs provided to Affiliate as part of the Program;

  • Send any other Email Communication that in any way suggests or implies or misleads or is likely

    to mislead (including without limitation, via the return address, subject heading, header information or

    message contents) a recipient into believing that Chase or any related entity was the sender or sponsor

    of such Email Communication or procured or induced Affiliate to send such Email Communication;

    Forward, redistribute, or otherwise repurpose any Email Communication that Chase sends to its

    affiliates and/or customers; and

    Generate or send any unsolicited Email Communication (spam) under this Agreement.

    3.1 Affiliate Email means any Email Communication that Affiliate sends that promotes Chase

    credit cards or deposit accounts or otherwise mentions Chase or any of its related companies. The

    sending of Affiliate Email requires advance approval by Chase. See Sections 3.2 and 3.3 for information

    regarding Affiliate Email.

    3.2. If Affiliate wants to promote Chase credit cards or deposit accounts by distributing Affiliate

    Emails, Affiliate must first get written permission from Chase, which may be given or withheld in Chases

    sole and absolute discretion. Chase reserve the right to revoke such permission at any time for any or no

    reason whatsoever.

    3.3. If approval to send Affiliate Email is granted, the provisions of this Section 3.3 apply:

    Affiliate expressly represents to Chase that a business relationship exists between Affiliate and

    those receiving the Affiliate Email and that such business relationship expressly allows Affiliate to send

    the Affiliate Email to those receiving it, and that the recipients have not subsequently opted out of such

    a business relationship or opted out of receiving emails such as, or specifically, the Affiliate Email.

    Affiliate expressly warrants that it will adhere to all applicable laws and regulations regarding e-

    mail, including but not limited to complying with the Federal CAN-SPAM Act of 2003 and any state law

    governing electronic mail communications and that such compliance is Affiliates sole responsibility.

    Affiliate agrees, in consideration for our willingness to allow distribution of Affiliate Email, that

    at all times during which Affiliate distributes any such email that Affiliate will adhere to the following

    obligations:

    i. Affiliate shall not broker or otherwise sublicense its rights to promote our service to any third party;

    ii. Affiliate shall not distribute emails through third party email lists (whether or not Affiliate has

    purchased or otherwise obtained rights to use such a list) and all emails must be to recipients that

    satisfy obligation (iv) below;

    iii. Affiliate shall collect email addresses and distribute all emails promoting Chase in compliance with all

    applicable laws and regulations and Affiliate shall collect no email addresses from consumers under 13

    years of age and shall not distribute any emails promoting Chase to any consumer under 18 years of age;

    iv. Affiliate shall distribute such emails only to those recipients with whom Affiliate has a business

    relationship that expressly allows Affiliate to send the Affiliate Email to those receiving it, and who have

  • not subsequently opted out of such a business relationship or opted out of receiving emails such as, or

    specifically, the Affiliate Email;

    v. Affiliate shall ensure that each email shall contain an embedded hyperlink by which the recipient can

    easily and effectively elect, by clicking on the link, to "opt-out" of all future e-mail and Affiliate agrees to

    immediately cease sending any e-mail to any recipient that so opts-out or that opt-outs of receiving e-

    mail from Affiliate;

    vi. Affiliate shall not use any Chase mark or name (including any abbreviation thereof), any Chase credit

    card or deposit account product name including, but not limited to, those restricted terms listed in

    Appendix 1 or any trademark, trade name, service mark, logo or other Chase identifying information in

    the originating or return email address line, header or subject line of any email and Affiliate agrees that

    all email shall contain language in the body and both the from line as well as the re: line that clearly

    announces that the offer embedded in the email is being sent by Affiliate for the benefit of Affiliates

    users;

    vii. Chase will review and approve all Affiliate Email (including all, from lines, re: lines, graphics, copy and

    disclosures) of email message prior to distribution. Affiliates agrees that review and approval by Chase

    shall in no way reduce, affect or eliminate Affiliates responsibility to comply with all laws as described

    herein and that if a comment by Chase shall cause a Affiliate Email not to be in full compliance with any

    applicable laws, Affiliates only remedy is to cease from sending the Affiliate Email;

    viii. upon request by Chase, Affiliate shall promptly provide Chase with (i) a point of contact at Affiliates

    office for handling customer complaints received by Chase and (ii) information regarding consumer

    responses to the email distribution and any and all records verifying that Affiliate has a business

    relationship with the recipients of the Affiliate Email which expressly allows Affiliate to send the Affiliate

    Email to them, and verifying that the recipients have not subsequently opted out of such a business

    relationship or opted out of receiving emails such as, or specifically, the Affiliate Email;

    ix. upon notice from Chase to Affiliate requesting that Affiliate terminate Affiliate Email, Affiliate shall

    immediately stop sending such email, and

    x. Affiliate shall indemnify, defend and hold Chase harmless from any cost, expense or liability arising

    out of any breach or alleged breach of Affiliates representations or obligations under this Agreement

    for any violation of the law governing email solicitations, including CAN-SPAM and any state law

    governing electronic mail communications. In addition, Chase reserves the right to take such action as it

    deems appropriate to protect its interest or to otherwise reduce any potential liability arising out of

    Affiliates breach hereunder.

    4. Referral Fee

    For each Approved Account (as defined in section 5 below) received through Affiliate's website or

    approved Sub-Affiliates website, Affiliate will earn a referral fee calculated in accordance with the

    schedule set forth below ("Commission") paid monthly.

    Tiered or flat commission based on private offer terms in the network.

  • Chase reserves the right to alter above referral fees from time to time upon written notice to Affiliate of

    such change.

    Chases reserves the right to withhold or deny any Referral Fees that in Chases sole discretion is or may

    have been generated by suspicious or unauthorized activity of an Affiliate or Sub-Affiliate.

    5. Approved Account

    For purposes of determining Affiliate's Commission, an "Approved Account" means any Chase credit

    card or deposit account application that is: (i) submitted by any consumer who clicks on a banner or any

    other advertising material on Affiliate's Website; (ii) is approved by Chase; and (iii) is reported as

    approved by Chase to Affiliate.

    6. Term of this Agreement

    The term of this Agreement will commence on the Effective Date and will end when terminated by

    either party. Either Affiliate or Chase may terminate this Agreement at any time, with or without cause,

    by giving the other party written or e-mail notice of termination. At the time of termination, any links to

    Chase's Website and all Chase content must be removed immediately. Affiliate will continue to receive

    Commission payments for all Approved Accounts placed during the term of this Agreement.

    7. Links

    Affiliate agrees to place Chase's links provided through the LinkShare affiliate interface ("Links").

    Affiliate is responsible for obtaining prior written approval from the Chase through the LinkShare

    affiliate interface to link any or all other websites owned or managed by the Affiliate, including any Sub-

    Affiliate websites, other than the website that was approved at the time of original registration. Affiliate

    may select or remove Links, at any time without prior approval from Chase. Affiliate is also responsible

    for removing and/or informing Chase of potential inactive or misdirected Links. Affiliate agrees to

    cooperate with Chase in establishing and maintaining Links.

    8. Order Processing

    Chase will be solely responsible for processing each credit card and deposit account application

    submitted by a Customer through Affiliate's or Sub-Affiliates Links. Customers may only use the Chase

    on-line application processes to apply for a Chase credit card or deposit account. "Customers" are

    defined herein as individuals who apply for Chase credit cards or deposit accounts through a link in

    Affiliate's or Sub-Affiliates website. Chase shall be responsible for administering application forms and

    related customer service. All of the rules, operating procedures and policies of Chase regarding

    Customer credit card and deposit account applications and accounts will apply to applications received

    through the Links. Chase reserves the right to reject any credit card or deposit account application in its

    sole discretion.

    9. Tracking of Sales

    Chase will be solely responsible for tracking Approved Accounts made to customers who follow

    Affiliate's or Sub-Affiliates Links. Affiliate will be solely responsible for ensuring that the Links are

    formatted properly and maintained in a manner, which allows Chase to track such Approved Accounts.

  • No Commission shall be paid if the Approved Account cannot be tracked by Chase's system or if the

    Customer accesses the Chase website through means other than the Links. Chase will provide Affiliate

    with statements of Approved Account activity at the time Referral Fees are paid.

    10. Terms and Conditions of Credit Cards and Deposit Accounts

    Chase is solely responsible for determining the terms and conditions of the credit cards and deposit

    accounts. The credit card and deposit offers may vary from time to time and are subject to change.

    Affiliate may not specify details regarding the Chase credit card or deposit accounts on their Websites

    without the prior approval of Chase.

    11. Chase Customers

    Customers who apply for Chase credit cards and deposit accounts through the Chase Affiliate Program

    are customers of Chase. Affiliate has no authority to make or accept any offer on behalf of Chase. All

    Chase policies regarding Customer orders, including availability, pricing and problem resolution, will

    apply to these Customers. Affiliate has no authority to make, and Chase is not responsible for, any

    representations made by Affiliate that contradict these policies.

    12. Product Descriptions

    Affiliate will only use credit card and deposit account descriptions provided or approved in writing by

    Chase. Further, Affiliate shall follow all guidelines, rules and laws, which include, but are not limited to

    those promulgated by the FTC, to ensure that visitors of Affiliates websites are properly put on notice of

    the material connections between Affiliate and Chase.

    13. Copyrighted Material

    Affiliate is solely responsible for ensuring that its reviews and articles obey all applicable copyright and

    other laws. Generally, Affiliate must have express permission to use another party's copyrighted or

    other proprietary material. Chase shall not be responsible for Affiliate's or Sub-Affiliates improper use

    of another party's copyrighted or proprietary material.

    14. Commercial Use

    This program is intended for commercial use only. Referral Fees are payable for Approved Accounts to

    third parties who access the Chase URLs (marketing pages) through the Links located on Affiliate's

    sponsoring website. Affiliates who use this program to apply for credit cards and deposit accounts for

    their own use are NOT in violation of this Agreement.

    15. Trademarks

    All Chase trademarks, trade names and service marks and other proprietary material (collectively, the

    "Marks") are the exclusive property of Chase or used under license from their respective owner. Such

    marks include, but are not limited to those listed in Appendix A. Notwithstanding anything set forth in

    this Agreement, Chase reserves full ownership of the Marks and the Licensed Materials (as defined

    below). All use of the Marks by Affiliate is limited solely to the use contemplated by this Agreement. All

    use of Chase Marks by Affiliate is subject to the prior written approval of Chase.

  • 16. Licenses and Use of the Chase Logos and Trademarks

    Chase grants Affiliate a non-exclusive, nontransferable, revocable right to (a) access the Chase website

    through the links solely in accordance with the terms of this Agreement and (b) solely in connection with

    such links, to use Chase's logos, trade names, trademarks, and similar identifying material relating to

    Chase (collectively, the "Licensed Materials"), for the sole purpose of promoting Chase credit cards and

    deposit accounts as defined under the terms of this Agreement. Prior to using any of the Licensed

    Materials, Affiliate will submit to Chase for approval a draft of all proposed material that incorporates

    the Licensed Materials, together with a brief statement setting forth the proposed use of such materials

    and any other background or supporting material reasonably requested by Chase to allow Chase to

    make an informed judgment. All such materials shall be submitted to Chase at least seven (7) days prior

    to the date of first intended use. Chase will notify Affiliate of its approval or disapproval of such

    materials of all information required to be submitted.

    The approval or disapproval of such materials will be in Chase's sole discretion. Any materials not

    receiving Chase's specific written approval will be deemed disapproved and may not be used. Affiliate

    may not alter, modify, or change the Licensed Materials in any way. Affiliate is only entitled to use the

    Licensed Materials to the extent that it is an Affiliate in good standing. Affiliate agrees not to use the

    Licensed Materials in any manner that is disparaging or that otherwise portrays Chase in a negative light.

    Chase may revoke Affiliate's license at any time.

    17. Service Interruption

    Certain technical difficulties may, from time to time, result in service interruptions. Affiliate agrees not

    to hold Chase responsible for the consequences of such interruptions.

    18. Compliance with Laws

    Each party hereto shall be responsible for its own compliance with and agrees to abide by all applicable

    federal and state legislation, regulations, guidelines and rules applicable that party.

    19. Indemnification

    Affiliate hereby agrees to indemnify, defend, and hold harmless Chase, its shareholders, officers,

    directors, employees, agents, affiliates and their respective directors, officers, employees and agents,

    successors and assigns, from and against any and all claims, demands, losses, liabilities, damages or

    expenses (including attorneys' fees and costs) of any nature whatsoever incurred or suffered by Chase

    (collectively the "losses"), in so far as such losses (or actions in respect thereof) arise out of, are related

    to, or are based on (i) the breach of any representation, warranty, agreement or covenant made by

    Affiliate herein; or (ii) any claim related to Affiliate's Website or the Website of any Sub-Affiliate.

    20. Confidentiality

    Except as otherwise provided in this Agreement or with the consent of the other party hereto, each of

    the parties hereto agrees that all information (Confidential Information) including, without limitation,

    the terms of this Agreement, business and financial information, customer and vendor lists, and pricing

    and sales information, concerning Chase, Customer or Affiliate shall remain strictly confidential and

  • secret and shall not be utilized, directly or indirectly, by such party for its own business purposes or for

    any other purpose except and solely to the extent necessary to exercise rights and perform obligations

    under this Agreement. The foregoing restrictions will not apply to information to the extent it (i) was

    known to the receiving party at the time of disclosure; (ii) has become publicly known through no

    wrongful act of the receiving party; (iii) has been rightfully received from a third party under no

    obligation to the disclosing party; (iv) has been disclosed by court order or as otherwise required by law

    if the receiving party has given the disclosing party a reasonable opportunity to contest or limit the

    scope of such required disclosure. For clarity, Affiliate shall not link or otherwise combine any Chase

    Confidential Information (e.g., click ID or any other tracking mechanism that can be used to track that an

    individual clicked through to a Chase application or obtained an Approved Account) with any personal

    information collected or compiled by Affiliate, including, without limitation, name, address and social

    security number.

    21. Modification

    Chase reserves the right to change any and all of the terms and conditions in this Agreement, at any

    time and in its sole discretion, by posting a new agreement that is accessible to the Affiliate through the

    LinkShare affiliate interface. Without limiting the generality of the foregoing, the amount of Referral

    Fees, the definition of Approved Accounts, and all other provisions of this Agreement are subject to

    change without notice other than posting such information on the Chase Website. IF ANY

    MODIFICATION IS UNACCEPTABLE TO AFFILIATE, THE ONLY RECOURSE IS TO TERMINATE THIS

    AGREEMENT. AFFILIATE'S CONTINUED PARTICIPATION IN THE AFFILIATE PROGRAM FOLLOWING

    CHASE'S POSTING OF A NEW AGREEMENT WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.

    Any amendment to this Agreement that is entered into between Chase and the Affiliate to cover special

    program features are hereby incorporated into this Agreement by reference and will remain in full force

    and effect notwithstanding any changes to the Agreement described in this section.

    22. Warranty Disclaimer

    Chase makes no warranties, representations or conditions with regard to the Chase Affiliate Program or

    any services provided hereunder, whether express or implied, arising by law or otherwise, INCLUDING,

    WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

    PURPOSE OR NONINFRINGEMENT OR ANY IMPLIED WARRANTY ARISING OUT OF COURSE OF

    PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE.

    23. Limitation of Damages

    Chase shall have no liability for any indirect, incidental, special or consequential damages or any loss of

    revenue or profits arising under or with respect to this Agreement or the Affiliate Program, regardless of

    whether Chase has been advised of the possibility of such damages. Further, Chase's aggregate liability

    arising under or with respect to this Agreement or the Affiliate Program shall in no event exceed the

    total Referral Fees paid or payable by Chase to Affiliate under this Agreement.

    24. Independent Investigation

  • AFFILIATE ACKNOWLEDGES THAT IT HAS READ THIS AGREEMENT, HAS HAD AN OPPORTUNITY TO

    CONSULT WITH ITS OWN LEGAL ADVISERS, AND AGREES TO ALL ITS TERMS AND CONDITIONS. AFFILIATE

    AGREES THAT, IN INTERPRETING THIS AGREEMENT, NO WEIGHT SHALL BE PLACED UPON THE FACT

    THAT THIS AGREEMENT HAS BEEN DRAFTED BY CHASE, AND IT SHALL NOT ASSERT THAT THIS

    AGREEMENT IS UNENFORCEABLE OR INVALID ON THE GROUNDS THAT IT IS A CONTRACT OF ADHESION,

    THAT IT IS UNCONSCIONABLE, OR ANY SIMILAR THEORY. AFFILIATE UNDERSTANDS THAT CHASE MAY AT

    ANY TIME (DIRECTLY OR INDIRECTLY) SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER

    FROM THOSE CONTAINED IN THIS AGREEMENT.

    25. Governing Law

    This Agreement will be governed in all respects by the laws of the State of Delaware, including its

    conflict with law provisions.

    Accept.

  • Appendix 1

    Chase Marks

    chase

    jp morgan

    chase freedom

    blueprint

    split

    track it

    finish it

    full pay

    sapphire

    sapphire preferred

    ink

    ink bold

    ink cash

    ink plus

    jot

    slate

    ultimate rewards

    ur mall

    palladium

    first usa

    bank one

    bear stearns

    amazon

    ba

    british air

    british airways

  • continental

    coair

    disney

    disneyland

    magic kingdom

    walt disney world

    hyatt

    Intercontinental hotels group

    ihg

    candlewood suites

    crowne plaza

    hotel indigo

    staybridge suites

    holiday inn

    priority club

    marriott

    renaissance hotels

    edition hotels

    autograph collection

    courtyard by marriott

    ac hotels by marriott

    residence inn by marriott

    fairfield inn & suites by marriott

    marriott conference centers

    towneplace suites by marriott

    springhill suites by marriott

    marriott vacation club

    the ritz-carlton hotel company, l.l.c.

  • the ritz-carlton destination club

    execustay

    marriott executive apartments

    grand residences by marriott

    ritz

    ritz carlton

    southwest

    rapid rewards

    swa

    a-list

    united

    united air

    united air fare

    united airlines

    united explorer

    united mileage plus

    united star alliance

    ual

    fairmont

    chase total checking

    chase premier plus checking

    chase premier platinum checking

    chase private client checking

    chase college checking

    chase mobile app

    chase savings

    chase quickpay

    chase quickdeposit

  • Appendix 2

    Affiliate User Generated Content Guidelines

    1. Complaint Identification

    Affiliates must identify and escalate to Chase ANY communication received (via User Generated

    Content (UGC) or otherwise) which is directed TO CHASE or ABOUT CHASE from a

    customer/potential customer that includes:

    Requests to:

    o File a complaint with Chase

    o Speak to someone at Chase (i.e.: manager, someone else who can help, Executive

    Office)

    o Resolve an issue after multiple attempts to Chase with no resolution or resolution

    has taken too long

    o Resolve an issue with a third-party providing service on behalf of Chase

    o Chase employees or Chase executives (i.e.: President, VP, CFO)

    Threats to contact a third party such as:

    o Local, state, or federal regulatory agency (i.e.: OCC, CFPB, DOJ, SEC, FTC)

    o A member of congress or congressional committee

    o Better Business Bureau

    o News media

    o Arbitration or litigation

    o An attorney

    Alleges/references:

    o Violation of law or regulation (i.e.: UDAAP, UDAP, ADA, SCRA, Fair Lending)

    o An existing Chase complaint

    o Discrimination

    o Being a military customer thats not satisfied with Chase customer service

    o Elder Abuse by Chase

  • 2. Complaint Escalation

    If an Affiliate receives a complaint directed TO CHASE or ABOUT CHASE as defined on the prior

    page, the Affiliate must:

    Forward the complaint to the Affiliates Team within Channel Marketing within one business

    day of receipt (or within business one day of the posting of the UGC),

    Include a screen print of the webpage showing the complaint, and

    Not respond to the complaint unless directed to do so by Chase.

    3. Removal of UGC

    The following posts on an affiliate site must be removed (or never posted to begin with):

    Posts that include information on a Chase employee which could be used to identify,

    contact, or locate them (i.e. name, address, email, phone number, location)

    Threatening comments against a specific person or group at Chase

    Promotion or content that is gaming Chase credit card products:

    Gaming is usage or marketing of Chase credit cards in a way that churns users

    from card to card. Gamers generally focus on obtaining offer premiums, abuse

    card benefits for the sake of monetary/points gain, then encourage transferring

    spend or cancelling usage of the credit card.

    Consists of, but is not solely inclusive of inappropriate consumption of any of

    the Chase cards. This is usually done in a way that promotes any of the

    following:

    Credit card churning

    Promoting excessive manufactured spend via gift card purchases

    Core benefit abuse using extreme tactics to earn excessive points

    Promoting the cancellation of a card to avoid the annual fee

    Encouraging non-businesses to obtain business cards

    Promotion or content that is gaming Chase deposit account products:

    Gaming is usage or marketing Chase deposit account products in a way that

    churns users from deposit account to deposit account in order to circumvent

    rules intended to prevent existing customers from inappropriately benefiting

    from offers.

  • Consists of, but is not solely inclusive of in appropriate usage of any of the Chase

    deposit account products or promotional offers. This is usually done in a way

    that promotes any of the following:

    Resale of e-coupon, or coupon, codes in auctions, forums and other

    online venues;

    Requests to obtain e-coupon, or coupon, codes by someone other than

    the intended recipient, or user of the code;

    Providing a range of e-coupon, or coupon, codes to the general public

    by accessing multiple codes either manually or using software, scripts or

    other technical means;

    Any instruction provided to describe how to open and close deposit

    accounts solely to benefit from the offer, bonus or premium.

    To remove (or identify and not post to begin with), the Affiliate is required to do the following

    within 1 business day of the post:

    Make a screen print of the post that is being deleted,

    Escalate the post to the Affiliates Team within Channel Marketing and

    include a screen print of the post,

    Not respond to the post,

    Delete the post, and

    Maintain screen print copies of all posts that have been deleted.

    The Affiliates Team will track and maintain copies of any deleted posts. If the information within

    the post requires escalation as a complaint, the Affiliates Team will escalate the complaint as

    discussed under 2) Complaint Escalation.

    4. Disclosure Requirement

    Affiliates must add a UGC disclosure in close proximity to the user generated content/post

    sections of their website. This will add transparency/clarity.

    An example of the disclosure is below:

    "These responses are not provided or commissioned by the bank advertiser.

    Responses have not been reviewed, approved or otherwise endorsed by the bank

    advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or

    questions are answered.