charting a course: understanding change and it's impact
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Charting a course: Understanding change and it's impact. ThinkPlace is a strategic design consultancy that specialises in transforming complex systems that deliver public value, to be more efficient and work better for people and society. . Managing the change of ‘who’?. ?. - PowerPoint PPT PresentationTRANSCRIPT
MEZZANINE 55 WENTWORTH AVENUE KINGSTON | PO BOX 5249 KINGSTON ACT 2604
P +61 2 6282 8852 F +61 2 6282 8832 www.thinkplace.com.au
Charting a course: Understanding change and it's impact
ThinkPlace is a strategic design consultancy that specialises in transforming complex systems that deliver public value, to be more efficient and work better for people and society.
Managing the change of ‘who’?
?
Understanding people
IndieSamJoe
Joe
NO, AND
“I will lose”
Sam
YES, BUT
“I will wait & see”
Indie
YES, AND
“I will grow”
and
A Thriving, Successful Solution
Failed Solution
• Building from core Values• Honoring traditions• Continuity• Leverage past and present wisdom• People feel honored for their
experience
ChangeStability
• Stagnation• Loss of energy• Missed opportunities• Get left behind• Change agents are denigrated
• Adapt to changing world• New energy and direction• Creativity• Leverage new wisdom• People feel honored for their
creativity
• Lose continuity• Lose core values• Foolish risk• People feel lost• Traditionalists are denigrated
Source: Russ Gaskin, Co-Creative
A Thriving, Successful Solution
Failed Solution
Change
• Stagnation• Loss of energy• Missed opportunities• Get left behind• Change agents are denigrated
• Adapt to changing world• New energy and direction• Creativity• Leverage new wisdom• People feel honored for their
creativityPeople who love change are also repulsed by the downsides of stability. This is the direction of their energy.
Source: Russ Gaskin, Co-Creative
A Thriving, Successful Solution
Failed Solution
• Building from core Values• Honoring traditions• Continuity• Leverage past and present wisdom• People feel honored for their
experience
Stability
• Lose continuity• Lose core values• Foolish risk• People feel lost• Traditionalists are denigrated
People who love predictability are are also repulsed by the downsides of change. This is the direction of their energy.
Source: Russ Gaskin, Co-Creative
The change journey
The change journey
The change journey
The change journey
Comfortable
Needs convincing and meaning
Seeking inclusion
Status quo is OK
JoeAccidental Campers
NO, AND
“I will lose”
SamStay at Homers
YES, BUT
“Wait & See”
IndieConstant Adventurers
YES, AND
“I will grow”
Energized by change
Needs new challenges
Embrace movement
Status quo is boring
Value stability
Needs predictability
Actively resist
Status quo is heaven
People do not resist change – people change all the time. What people resist is having others impose change on them.Margaret Wheatley
Their reality
of “working at the desk”
Derechos Reservados, Design Strategy Research de México
Our idea
of “working at the desk”
Point of View
Dangerously obvious idea
Design with the people affected by the change
The future is not some place we are going to but one we are creating.
The paths to it are not found but made.
Humans can work to build a future only if they can first imagine it.
One who does not live in the future today will live in the past tomorrow. Peter Ellyard
Change = new perspectives + transformational ideas + flawless execution …….that delivers value (Innovation Leadership summit, Lake Como)
Are you designing the change experience?
IndieSamJoe
How are you working with your Joes, Sams and Indies ?
• Impose at your peril• Imagine and co-design a future together• Channel their energies into the change• Communicate the new – with each type in mind• Chart a course through the valley of change
• Remember - The paths to it (future) are not found but made.
Managing the Change (s)
MEZZANINE 55 WENTWORTH AVENUE KINGSTON | PO BOX 5249 KINGSTON ACT 2604
P +61 2 6282 8852 F +61 2 6282 8832 www.thinkplace.com.au
LEVEL 13 EQUINOX HOUSE 111 THE TERRACE WELLINGTON
P +64 021 689 848 [email protected]
P +64 022 043 0821 [email protected]
www.thinkplace.co.nz