Charity Smith109 21st Ave NW

Birmingham, AL 35215

smithcharity31@yahoo.com

205-203-7372

Work Experience

Elite Leasing Consultant

Elmington Property Management The CLiffs at Rocky Ridge-Birmingham, AL-

December 2015 to Present

Responsibilities Assist in effectively managing the community's Reputation via social media, direct communication, marketing and the communication of your teammates.   Primary communicator to prospects, residents, vendors and the market.   Report to the community Director  Completes lease form or agreement and collects rental deposit. · Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property. · Thorough knowledge of lease terms, specifications and all community policies. · Knowledgeable of required telephone and sales techniques. · Knowledgeable of current market conditions. · Fully informed of current rental rates, sizes, locations and all amenities of property. · Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically. · Responsible for “shopping” competitive properties. · Develop full knowledge of application information required, screening processes and policies 

regarding rentals. · Responsible to conduct out-reach marketing at least once per week. · Develop and maintain an on-going resident retention program under direction of Community Manager. · Responsible to play an active role in the renewal process. · Responsible for proper maintenance of all resident and property files.

Lab assistant

LabCorp -Birmingham, AL-

September 2015 to October 2015

Responsibilities Open the Shift/Opener Performs all paperwork technical and non-technical procedures required to process and submit specimens. Assigns specific computer generated identification numbers,  checks for accuracy and records all items processed. Forwards accessioned specimens to designated laboratory location(s); and locating and correcting any discrepancies. Learns and keeps familiar with lab procedures and location of stored specimens.  Locates specimens and pulls from various departments as requested.

Pre Registration Specialist

Accretive Health -Birmingham, AL-

April 2015 to August 2015

Responsibilities Calling patients with scheduled appointments and getting them pre-registered  Using ICD-9 to put in the correct codes for the procedure for processing  Accept payments for deductibles and copays  Verify if referrals or authorizations are needed for insurance verification.  

Accomplishments I was very fast paced, dependable, reliable and always at work.  Skills Used 5 different screens  Microsoft word Multi phone lines

Health Services Specialist

Cigna Health Spring -Birmingham, AL-

May 2014 to January 2015

Assign clients to correct staff member/behavioral health network provider for assessment and counseling. Produce referrals/authorizations and handle all administrative/coding functions to support company efforts. Communicate effectively with clients and medical personnel via phone and in person.

Medical Receptionist/Medical Records Coordinator

Psychiatry South -Hoover, AL-

2013 to 2014

Completed numerous administrative functions, including: Scheduling appointments, obtaining insurance authorizations for procedures, collecting medical histories, processing/completing medical records, scanning/faxing key documentation and maintaining medical charts and electronic medical records (EMR). * Answered a multi-line phone system, while relaying messages to appropriate personnel. * Utilized advanced medical vocabulary to effectively communicate important information with peers/senior medical personnel and help ensure optimal patient care standards.

Certified Nursing Assistant

Interim Healthcare

Birmingham, AL

2011 to 2013

Certified Nursing Assistant

Ashton Gables

Birmingham, AL

2012 to 2012

2012

Cashier/Sales Associate

Bath and Body Works

Birmingham, AL

2012 to 2012

2012 Target - Birmingham, AL / 2011 - 2012

Certified Nursing Assistant

South Haven Health and Rehab -Birmingham, AL-

2009 to 2010

Assisted residents in a manner conducive to their safety and comfort, under the direction of a licensed nurse, performing all duties in accordance with established methods, techniques and recognized standards. * Prepared/maintained records of patient progress and services performed for changes in condition. * Helped maintain resident hygiene, dress/undress and aided with restroom needs, while participating in case reviews and consulting with the team caring for the client.

Sales Associate/Customer Service Representative/Cashier

Teletech Birmingham, AL

2005 to 2007

Provided exceptional customer service, answering questions and directing visitors to appropriate store items, in an effort to effectively increase the organization's sales footprint within the local market. * Competently represented the company as the first point of contact with the public, while facilitating the seamless flow of key information among all personnel to ensure smooth operations.

EducationAssociate Health Science in Medical Administrative Assistant / Sept

Ultimate Medical Academy - Tampa, FL

2013 to 2014