Charisma Suite

Suport Informatic pentru Managementul Bunurilor Second Hand

Charisma Collection Suite

Functions

• Complete customer info

• Debts classification with different

criteria

– Days Past Due (DPD): 1-29 DPD, 30-59 DPD, 60-89

DPD, 90-180 DPD, 180-+ DPD

– Follow-up channels: Field Collections, collection

agency No. 1, collection agency No. 2, lawyer

– Complex clusters: promise to pay, abroken

promise, payments never started etc.

• Configure and track workflows

• Configure roles: operator, team lead,

fraud operator, supervisor

• Initiate activities: phone call, SMS,

letters

• Track payment promises

• Work with collection partners

(outsourcing)

Charisma Collection

Charisma Collection

Charisma Collection

Charisma Collection

Asset Repossession- ERP side

� Termination Aditional by Repossession

� GoodReceiveNote generation

� Entry price problem

� Cost center generation per asset

� Maintenance costs

� Consumption Note – Contract reactivation

� Repossessed assets Reevaluation

Inventory Entry (Repossessed Asset)

Assets Cost Center Creation

Asset Resale- ERP Side

� Sales invoice for repossessed assets

� Compensation sales income / Contract’s debts

� Generate documents to recognize loss

eShop Site

eShop site

Design workflows