characterizing home wireless performance: the gateway view ioannis pefkianakis* h. lundgren^, a....

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Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^, K. Doorselaer^, K. Oost^ HP Labs* Technicolor^

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Page 1: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Characterizing Home Wireless Performance: The Gateway View

Ioannis Pefkianakis*

H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^, K. Doorselaer^, K. Oost^

HP Labs* Technicolor^

Page 2: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Today’s Residential WLANs

Wireless gateway

WiFi repeater

Tablet

Wireless baby monitor

Wireless gateway

Laptop

Smartphone

Microwave oven

Multitude of Wi-Fi devices running high-bandwidth apps

Page 3: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

ISPs Strive to Understand Wi-Fi Home Nets

• What and how many devices dominate the traffic?

• What is the wireless performance?

• How often do users experience poor performance?

• What is behind poor performance?

Page 4: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Existing Approaches on Understanding Home Nets’ Performance

• The customized-AP approach allows for fine time scale measurements from all the devices connected to the AP

– [WiSe, MOBICOM’13], [Papagiannaki et al., INFOCOM’13], [BISMark]

– Small-scale deployments of technically inclined volunteers

• The end-host measurement tools run as apps and collect feedback at the client side

– [Home Net Profiler, PAM’13]– One shot measurements, limited application-level feedback

• Our approach: Collect data from the home gateways of the subscribers of a large ISP under normal service operation

Page 5: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Outline

• Measurement infrastructure and deployment

• Metrics

• Wi-Fi environment and traffic dynamics

• Wireless performance

• Root cause of performance bottlenecks

Page 6: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Measurement Infrastructure

Broadband Network

Dashboard

ControllerData storage

WiFi repeater

Tablet

Wireless baby monitor

802.11b/g/n wireless gateway

OSGI Bundle

Passive measurements from subscribers’ gateways

Page 7: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Why Home Gateways?

• Gateways offer a complete view of the home network

– Continuously monitor all the devices connected to the gateway

– Observe neighboring Wi-Fi networks

– Capture both wireless link performance and traffic dynamics

• Using existing infrastructure allows for large-scale, more diverse deployment

Page 8: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Dataset

• 167 gateways (71% fiber, 29% ADSL) in 10 different cities

• gateways report every 30 seconds

• 4-month (June-September 2013) collection campaign

• 1328 Wi-Fi devices detected

Page 9: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Metrics

• What we have– PHY rate

• Performance indicator

– RSSI • Wireless coverage metric

– Traffic counters

– Neighboring SSIDs and their RSSI’s

• What we miss– Frame losses

– Channel contention

– We cannot capture the actual wireless throughput

Page 10: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

How to Capture Wireless Problems?

• Coverage • Interference

Wireless gateway Tablet

weak signal(low RSSI)

Map RSSI to Speed(in RF chamber)

RSSI (dBm) Expected PHY rate (RE)

[min, -88] 6.5 Mbps

… …

[-70, max] 65 Mbps

Wireless gateway TabletWireless

baby monitor

loss

PHY rate R dropsbut RSSI remains the same

RateGap = Rate_index(RE)-Rate_index(R)

Page 11: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Metrics: Putting Everything Together

High RE Low RE

High R good performance poor performance(RA dynamics)

Low R poor performance(interference/RA dynamics)

poor performance(poor coverage)

Page 12: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Outline

• Measurement infrastructure and deployment

• Metrics

• Wi-Fi environment and traffic dynamics

• Wireless performance

• Root cause of performance bottlenecks

Page 13: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Wi-Fi Environment

• High penetration of the newer 802.11n devices

– 0.5% .11b, 42.5% .11g, 45.5% .11n 1x1, 11.5% .11n 2x2

• Diversity in the number of Wi-Fi home devices (1 to 25)

– Median home has 4 resident devices (i.e., observed for several days)

Page 14: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Wi-Fi Traffic Dynamics

Traffic is generated by a few devices3 Wi-Fi devices generated the most traffic in 70% of the homes

… during evening times

Page 15: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Outline

• Measurement infrastructure and deployment

• Metrics

• Wi-Fi environment and traffic dynamics

• Wireless performance

• Root cause of performance bottlenecks

Page 16: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

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What is Home Wireless Performance?

Wireless link performance (i.e., PHY rate) is overall good!

Effective (f(PHY Rate, 802.11 overheads)) higher than actual throughput

… but there are still performance bottlenecks (for 7.6% of the samples PHY rate <=6.5Mbps)

throughput gap > 20Mbps for most of the homes

Page 17: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Performance Variation Across Homes

The fraction of poor performance episodes varies across homes

for most of the homes poor episodes are ≤ 6%

Poor performance episodes can be up to 66%

Page 18: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

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Root Cause of Poor Performance

Metric: Convert RSSI signals to an expected link speed (PHY Rate)

Wireless coverage is not likely a cause of poor performance

78% of the transmissions

at the peak expected PHY rate

Page 19: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Root Cause of Poor Performance

Poor performance can be caused by interference and PHY rate adaptation dynamics

High RateGap can lead to poor performance

for 18% of the instances RateGap>4

RateGap varies across homesThe peak RateGap corresponds to the 2 homes

with the highest poor performance instances

Page 20: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Interference Causes

• Contention from in-home Wi-Fi devices is low– For the majority of homes (78%) local contention is less than 10%– Interference can be attributed to external sources (non-Wi-Fi devices,

neighboring Wi-Fi networks)

• There is no strong correlation between Wi-Fi performance and the density of the neighboring Wi-Fi environment.

Page 21: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Conclusion

• We study Wi-Fi home networks of the subscribers of a large ISP

• Wireless link performance (i.e., PHY rate) is overall good

• We still identify instances of poor performance, where we eliminate poor coverage to be their root cause

• ISPs’ helpdesk calls for wireless problems may not be attributed to the wireless link

– … but to gateway misconfigurations, authentication problems, end-device issues

Page 22: Characterizing Home Wireless Performance: The Gateway View Ioannis Pefkianakis* H. Lundgren^, A. Soule^, J. Chandrashekar^, P. Guyadec^, C. Diot^, M. May^,

Thank you!

[email protected]