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    Introduction to advertisements

    S. Ajit

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    Introduction to advertisements

    S. Ajit

    Big Business (persuasiveness, cost effectiveness, mass

    communication, brand bulding)

    Growth of ad industry directly related to the level of

    business activity and the health of its economy

    Before liberalization and after liberalization [Bajaj Auto,

    Maruti Udyog, ITC, Raymond etc]

    Factors new technologies, new media & media vehicles,

    increase in middle class income and aspirations

    Efficient and effective communication with the target

    audience can be the difference between marketing success

    and failure

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    Communication

    The exchange of ideas, between a sender and a receiver

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    Communication Process in Promotion- an example

    Source Encoding Media Receiver Decoding Feedback

    HUL ad for

    Surf Excel

    Audio &

    Video

    TV

    Commercial

    Housewives &

    also everyoneat home

    Consumers

    learning aboutthe productsstain removingcapacity

    Purchase of

    Surf excelsales rise up

    S. Ajit

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    Marketing

    Communication

    Continuous interactionContinuous interaction between sellers and potential buyer

    or others in the channel to attract potential buyers and

    influence their attitudes and behaviorsinfluence their attitudes and behaviors.

    The main job of promotion is to tell target customers that:

    the right Productright Product is available,

    at the right Place,right Place, and

    at the right Priceright Price

    S. Ajit

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    The Role of Marketing Communications

    InformingPersuading

    Reminding

    S. Ajit

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    Basic Promotion Methods

    TargetMarketTargetMarket

    PricePricePromotionPromotionPromotionPromotionPlacePlaceProductProduct

    PersonalPersonal

    SellingSelling

    PersonalPersonalSellingSellingAdvertisingAdvertisingAdvertising

    Advertising Public RelationsPublic Relations

    & Publicity& Publicity

    Public RelationsPublic Relations

    & Publicity& Publicity

    SalesSales

    PromotionPromotion

    SalesSales

    PromotionPromotion

    DirectDirect

    MarketingMarketing

    DirectDirect

    MarketingMarketing

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    History of Advertising

    S. Ajit

    Wall or rock painting for commercial advertising - Indian rock art - 4000 BC

    About 3000 BC clay tablet inscription for an ointment dealer, a shoemaker- Egypt announcement for reward for the return of runaway slaves

    Before the invention of printing machine (about 1438 AD) by Gutenberg Trademarks, Signs, Town criers

    As education became an apparent need and reading, as well as printing,developed , advertising expanded to include handbills.

    First known print ad in English (about 1488 AD) rules for the guidance of

    clergy at Easter put on church doors

    First circulated ad Germany (about 1525 AD) drug (medicine)

    First Ad in America 1704 Capture of a thief

    During 17th

    century weekly newspapers carried ad for coffee, chocolate, tea

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    1806 18951890

    http://en.wikipedia.org/wiki/File:Get_fat3.jpghttp://en.wikipedia.org/wiki/File:Edo_period_advertising_in_Japan.jpghttp://en.wikipedia.org/wiki/File:Cocacola-5cents-1900_edit1.jpg
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    History of Modern Advertising

    S. A it

    Mid 19th century Volney B Palmer first ad agent sold space for newspapers

    J Walter Thompson ad executive had contracts with 25 of the best Americanmagazines Inventor or Modern Ad Agency

    Claude C Hopkins reason why approach

    Theodore McManus incorporated art, striking layout and elegant writing

    Growth in advertising happened after second world war - Competition, efforts to

    rebuild nations and economies

    Till 1950s creativity was non-existent, all ads were me too ads

    Rosser Reeves of Ted Bates Agency originated the concept of USP

    India - J Walter Thompson (HTA) and D J Keymer (Ogilvy & Mather) 1950s

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    Top Global Ad Spenders

    S. Ajit

    Rank Company Ad spending1 Procter & Gamble Co. $9.73 billion

    2 Unilever $5.72 billion

    3 L'Oreal $4.04 billion

    4 General Motors Co. $3.67 billion

    5 Toyota Motor Corp. $3.20 billion

    6 Coca-Cola Co. $2.67 billion

    7 Johnson & Johnson $2.60 billion

    8 Ford Motor Co. $2.45 billion

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    Top Ad spenders According to latestNielsen report, India registered 19 % growth compared to 3rd quarter of 2009 as compared

    to average Asia Pacific growth of 9 %.

    Television, Newspapers & Magazines Across 12 Asia Pacific Markets

    Q3 2010($US 000s)

    % Change with Q3 09

    China 25,153,783 7%

    Indonesia 2,263,231 15%

    Hong Kong 2,193,995 16%

    India 1,880,451 19%

    Australia 1,706,048 13%

    South Korea 1,027,006 3%

    Philippines 907,100 12%

    Thailand 619,296 12%

    Malaysia 517,601 10%

    New Zealand 381,006 6%

    Singapore 301,154 6%

    Taiwan 171,439 19%

    Total for Q3 2010 37,122,111 9%

    http://blog.nielsen.com/nielsenwire/media_entertainment/confident-asia-pacific-region-sees-9-percent-ad-spend-growth/http://blog.nielsen.com/nielsenwire/media_entertainment/confident-asia-pacific-region-sees-9-percent-ad-spend-growth/
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    Top 10 indian ad spenders

    Advertising spends for the year 2008

    1. Hindustan Unilever

    2. Reckitt Benckiser (India) Ltd.

    3. ITC Ltd

    4. PepsiCo

    5. Bharti Airtel Ltd

    6. Coca-Cola India Ltd.

    7. Procter & Gamble products

    8. Colgate Palmolive India Ltd

    9. Nokia Corporation

    10. Johnson & Johnson Ltd

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    Defining Advertising

    Any paid form of non- personal presentation and promotion of

    ideas, goods and services by an identified sponsor

    Any paid form: advertisers need to buy space or time for an ad

    message (exceptions)

    Non personal presentation & promotion: no personalinteraction, delivered through media

    Ideas, goods & services: Automobile, soft drinks, banks, anti-

    smoking, AIDS awareness, donations

    Identified sponsor: sponsor of ideas or opinions is known, henceauthenticated

    What can be advertised?

    S. Ajit

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    Informative advertising Promotion that seeks to develop initial

    demand for a good, service, organization, person, place, idea, orcause.

    Persuasive advertising Promotion that attempts to increase

    demand for an existing good, service, organization, person, place,

    idea, or cause. Reminder advertising Advertising that reinforces previous

    promotional activity by keeping the name of a good, service,

    organization, person, place, idea, or cause before the public.

    Advertisers coordinate advertising objectives with the products

    stage in the product life cycle.

    S. Ajit

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    April 28, 2010

    By research firm Millward Brown Optimor.

    S. Ajit

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    Objectives of Advertising

    Trial - Objective is to encourage customers to make an initial purchase -

    Companies will typically employ creative advertising strategies- Without the first trial of a product by customers, there will not be any repeat

    purchases.

    Continuity - strategy to keep current customers using a particular product

    - to build consumer loyalty.

    Brand Switching - to switch from competitors brands to their brands. -strategy is to compare product price or quality in order to convince customers

    to switch to its product brand.

    Switchback - to get back former users of their product brand.

    - A company might highlight new product features, price reductions, or

    other important product information in order to get former customers of itsproduct to switchback.

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    The Functions of Advertising

    Builds awareness of products and brands

    Creates a brand image

    Provides product and brand information

    Persuades people Provides incentives to take action

    Provides brand reminders

    Reinforces past purchases and brand experiences

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    Advertising and

    Marketing

    Communication

    Economy Society

    The process a business uses to satisfy

    consumer needs by providing goods

    and services

    Target Market

    Market positioning (La belle, VLC) Market differentiation (Everest Masala)

    Brand building Competitive advantage

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    Marketing

    Communication

    Economy Society

    Can reach a mass audience

    Introduces products

    Explains important changes

    Reminds and reinforces

    Persuades

    Advertising and

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    Marketing

    Communication

    Economy Society

    Moves from being informational to

    creating demand

    Advertising is an objective means for

    providing price-value information, thereby

    creating a more rational economy

    Advertising and

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    Marketing

    Communication

    Economy Society

    Informs consumers about innovations

    and issues

    Mirrors fashion and design trends

    Teaches consumers about new products

    Helps shape consumer self-image

    Advertising and

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    Types of Advertising

    Target audience Consumer

    Industrial

    Geographic coverage National

    Regional

    Local

    International

    Media Used Print

    Electronic: Radio, TV, Internet

    Outdoor (PoP, hoardings)

    Covert Advertising Advertising in

    Movies (In-film)

    Surrogate Advertising Advertising

    Indirectly

    Word-of-mouth

    Aim Information

    Awareness creating

    Public service

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    Response Models

    AIDA is an acronym used in marketing that describes a common list

    of events that are very often undergone when a person is selling aproduct or service:

    A - Attention (Awareness): attract the attention of the customer.

    I - Interest: raise customer interest by focusing on and

    demonstrating advantages and benefits (instead of focusing on

    features, as in traditional advertising) D - Desire: convince customers that they want and desire the product

    or service and that it will satisfy their needs.

    A - Action: lead customers towards taking action and/or purchasing.

    Nowadays some have added another letter to form AIDA(S):

    S - Satisfaction - satisfy the customer so they become a repeat

    customer and give referrals to a product.

    S. Ajit

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    Adoption process, and AIDA Model

    S. Ajit

    Promotion Objectives Adoption Process AIDA Model

    Informing

    Awareness

    Interest

    Attention

    Interest

    Persuading

    Evaluation

    Trial Desire

    RemindingDecisionPurchase Action

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    Response Models -Hierarch of Effects Model

    Cognitive Stage Awareness

    Knowledge

    Affective Stage Liking

    Preference

    Conviction

    Behavioural Stage Purchase

    S. A it

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    Response Models - Innovation Adoption Model

    Cognitive Stage Awareness

    Affective Stage Interest

    Evaluation

    Behavioural Stage Trial

    Adoption

    S. Ajit

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    Adoption Stages

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    This newThis newidea is goodidea is good

    Our brand isOur brand isbestbest

    Our brand isOur brand isbetter, reallybetter, really

    Lets tellLets tellthose whothose who

    still want ourstill want ourproductproduct

    Promotion Varies Over the Life Cycle

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    AIDA Model: Impact of promotional tools on consumer response

    Personal SellingAdvertising

    Public relations

    and publicity

    Sales

    promotion

    Eff

    ec

    tiv

    eness

    Awareness/Attention Interest Desire Action

    S. Ajit

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    Provides

    Information

    Provides

    Information

    Creates Jobs and

    Helps New FirmsEnter a Market

    Creates Jobs andHelps New FirmsEnter a Market

    Encourages

    A Higher StandardOf Living

    EncouragesA Higher Standard

    Of Living

    PromotesCompetition in

    The Marketplace

    PromotesCompetition in

    The Marketplace

    Advertising and Promotion: Two Viewpoints

    Proponents Argue ThatAdvertising and Promotion:

    Proponents Argue ThatAdvertising and Promotion:

    S. Ajit

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    Creates Needs andWants AmongConsumers

    Creates Needs andWants AmongConsumers

    PromotesMaterialism,

    Insecurity andGreed

    PromotesMaterialism,

    Insecurity andGreed

    Is MorePropaganda

    Than Information

    Is MorePropaganda

    Than Information

    Advertising and Promotion: Two Viewpoints

    Critics Argue That Advertising andPromotion

    Critics Argue That Advertising andPromotion

    S. Ajit

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    Not All IssuesCan Be

    Regulated

    Not All IssuesCan Be

    Regulated

    A Marketing orPromotion ActionMay Be Legal but

    Not ConsideredEthical

    A Marketing orPromotion ActionMay Be Legal but

    Not ConsideredEthical

    Marketers MustMake DecisionsRegarding the

    Appropriatenessof Their Actions

    Marketers MustMake DecisionsRegarding the

    Appropriatenessof Their Actions

    Ethics in Advertising and Promotion

    Ethics: Moral principles and values thatgovern the actions of and individual or group.

    Ethics: Moral principles and values thatgovern the actions of and individual or group.

    S. Ajit

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    Many Do Not Perceive Ads As Honestor Believable

    Many Do Not Perceive Ads As Honestor Believable

    Abuses Involving Sales PromotionsSuch As Contests, Premium OffersAbuses Involving Sales PromotionsSuch As Contests, Premium Offers

    Unethical And/or Deceptive Practices

    Involving Mail Order, Telemarketingand Other Forms of Direct Marketing

    Unethical And/or Deceptive Practices

    Involving Mail Order, Telemarketingand Other Forms of Direct Marketing

    Internet Scams and AbusesInternet Scams and Abuses

    Advertising as Untruthful or Deceptive

    S. Ajit

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    Objections toAdvertising

    Of Certain Products

    Objections toAdvertising

    Of Certain Products

    Use of SexualAppeals And/or

    Nudity

    Use of SexualAppeals And/or

    Nudity

    Advertising as Offensive or in Bad Taste

    Use of ShockAds

    Use of ShockAds

    S. Ajit

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    Advertising and Children

    Children's TVWatching Behavior

    Children's TVWatching Behavior

    Children between ages2-11 watch on average21.5 hours of TV perweek and may see

    22,000 commercialsper year

    Children between ages2-11 watch on average21.5 hours of TV perweek and may see

    22,000 commercialsper year

    Television is an

    important source of

    information for

    children about products

    Television is an

    important source of

    information for

    children about products

    S. Ajit

    P ti Ad ti i t Child

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    They Lack theKnowledge and

    Skills to Critically

    EvaluateAdvertising Claims

    They Lack theKnowledge and

    Skills to Critically

    EvaluateAdvertising Claims

    They CannotDifferentiate

    Between Programsand Commercials

    They CannotDifferentiate

    Between Programsand Commercials

    Children Must LearnThrough theSocialization

    Process

    Children Must LearnThrough theSocialization

    Process

    Perspectives on Advertising to Children

    Consumer Advocates Argue ThatChildren Are Vulnerable to

    Advertising Because:

    Consumer Advocates Argue ThatChildren Are Vulnerable to

    Advertising Because:

    While Marketers Argue That:While Marketers Argue That:

    S. Ajit

    Ad ti i d St t i

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    Portrayal of Women toReflect Their Changing

    Role in Society

    Portrayal of Women to

    Reflect Their ChangingRole in Society

    Portrayal ofWomen AsSex Objects

    Portrayal of

    Women AsSex Objects

    Stereotyping ofMinorities

    Stereotyping ofMinorities

    GenderStereotypingGenderStereotyping

    Advertising and Stereotyping

    Portrayal ofThe Elderly

    Portrayal ofThe Elderly

    StereotypingStereotyping

    S. Ajit

    E i I t f Ad ti i

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    Effects on Consumer Choice Differentiation Brand Loyalty

    Effects on Consumer Choice Differentiation Brand Loyalty

    Advertising as an expense thatincreases the cost of products

    Advertising as an expense thatincreases the cost of products

    Effects on Competition Barriers to entry Economies of scale

    Effects on Competition Barriers to entry Economies of scale

    Effects on Consumer Choice Differentiation Brand Loyalty

    Effects on Consumer Choice Differentiation Brand Loyalty

    Effects on Competition Barriers to entry Economies of scale

    Effects on Competition Barriers to entry Economies of scale

    Economic Impact of Advertising

    S. Ajit

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    Ad agencies in chennai

    RedifussionAdvertisingLtd

    maps.google.co.in - 044 28585406

    OgilvyandMatherAdvertising

    Rukmani Lakshmipathi Road, EgmoreChennai, Tamil Nadu

    KannanAdvertisingService P Ltd www.kasindia.com - 044 28194422

    WOCAdvertisingEnterprize

    www.woc.in - 044 42146465

    FingerprintsAdvertising

    fingerprintscreative.com - 044 42140067

    http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=ad+agencies+in+chennai&fb=1&gl=in&hq=ad+agencies&hnear=Chennai,+Tamil+Nadu&cid=9518733364921584421http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=ad+agencies+in+chennai&fb=1&gl=in&hq=ad+agencies&hnear=Chennai,+Tamil+Nadu&cid=9518733364921584421http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=ad+agencies+in+chennai&fb=1&gl=in&hq=ad+agencies&hnear=Chennai,+Tamil+Nadu&cid=9518733364921584421http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=Ogilvy+&+Mather+in+chennai&fb=1&gl=in&hq=Ogilvy+&+Mather&hnear=Chennai,+Tamil+Nadu&cid=9385529961949221519http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=Ogilvy+&+Mather+in+chennai&fb=1&gl=in&hq=Ogilvy+&+Mather&hnear=Chennai,+Tamil+Nadu&cid=9385529961949221519http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=Ogilvy+&+Mather+in+chennai&fb=1&gl=in&hq=Ogilvy+&+Mather&hnear=Chennai,+Tamil+Nadu&cid=9385529961949221519http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=Ogilvy+&+Mather+in+chennai&fb=1&gl=in&hq=Ogilvy+&+Mather&hnear=Chennai,+Tamil+Nadu&cid=9385529961949221519http://www.kasindia.com/http://www.kasindia.com/http://www.kasindia.com/http://www.woc.in/http://www.woc.in/http://www.woc.in/http://fingerprintscreative.com/http://fingerprintscreative.com/http://fingerprintscreative.com/http://fingerprintscreative.com/http://www.woc.in/http://www.woc.in/http://www.woc.in/http://www.kasindia.com/http://www.kasindia.com/http://www.kasindia.com/http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=Ogilvy+&+Mather+in+chennai&fb=1&gl=in&hq=Ogilvy+&+Mather&hnear=Chennai,+Tamil+Nadu&cid=9385529961949221519http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=Ogilvy+&+Mather+in+chennai&fb=1&gl=in&hq=Ogilvy+&+Mather&hnear=Chennai,+Tamil+Nadu&cid=9385529961949221519http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=Ogilvy+&+Mather+in+chennai&fb=1&gl=in&hq=Ogilvy+&+Mather&hnear=Chennai,+Tamil+Nadu&cid=9385529961949221519http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=Ogilvy+&+Mather+in+chennai&fb=1&gl=in&hq=Ogilvy+&+Mather&hnear=Chennai,+Tamil+Nadu&cid=9385529961949221519http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=ad+agencies+in+chennai&fb=1&gl=in&hq=ad+agencies&hnear=Chennai,+Tamil+Nadu&cid=9518733364921584421http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=ad+agencies+in+chennai&fb=1&gl=in&hq=ad+agencies&hnear=Chennai,+Tamil+Nadu&cid=9518733364921584421http://maps.google.co.in/maps/place?hl=en&um=1&ie=UTF-8&q=ad+agencies+in+chennai&fb=1&gl=in&hq=ad+agencies&hnear=Chennai,+Tamil+Nadu&cid=9518733364921584421
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    Ad agencies

    Ogilvy & Mather

    Fevicol moochwali

    Vodafone zoo zoo

    Bajaj Pulsar fastest indian

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    Vodafone ZOO ZOO

    Ad i

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    Ad agencies

    JWT - HTA

    Pepsi

    goodknight

    Ad Agencies

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    Ad Agencies

    Lowe Lintas

    Idea cellular walk the talk and use mobile tosave trees

    Havells save energy, wash ur sins

    DLF IPL3 first week

    Ad Agency

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    Ad Agency

    McCann Erickson Happydent wave gum

    Ad A

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    Ad Agency

    Mudra Air India

    LIC

    Dabur

    Bank of Baroda

    Ad Agency

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    Ad Agency

    RK Swamy BBDO

    Orient fans

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    Ad Agency

    HUL, for example, works with Lowe, O&Mand McCann Erickson.

    Coca cola O&M, McCann Erickson

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    Coke or Pepsi - Media Vehicle

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    Ad agency

    Plays a major role of closing the distance between the

    advertiser & the media. It offers numerous services to the

    advertiser

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    Role of Advertising Agencies in Business

    Market

    Advertising agencies work on

    advertising strategy and campaigns,

    prepare copy and layouts, study markets,

    select media, and

    carry out actual physical production of advertisement and

    its placement in selected media.

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    Purpose of advertising agency

    Advice & counsel on marketing strategy

    Advice & counsel on advertising & media strategy & tactics

    Prepare & develop print , outdoor & electronic advertising

    Carryout collateral designs of various items such as displaymaterial, pop material & other promotional material

    Help& counsel on sales promotion & other communicationtask

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    How to select an advertising agency

    Media related information Percentage on

    TVNational press

    other press Radio Outdoor & transportation Sales promotion Other significant media services

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    Agency Services

    Account services

    The link between agency and client

    Managed by the Account Executive

    Marketing services

    Research department may design and executeresearch programs

    Media department may analyze, select and contractmedia resources

    Creative services Creation and execution of ads

    Copywriters, artists, other specialists

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    Types of Ad Agencies

    In House

    Full Service

    Creative Boutique

    Interactive

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    In- house agency

    Not every organization can afford to have all the

    specialist- creating, producing & placing ads

    Cost effective way- get trained professionals

    Good idea of what works, what doesnt and why

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    In-House Agencies

    More

    Control

    More

    Control

    Cost

    Savings

    Cost

    Savings

    Better

    Coordination

    Better

    Coordination

    Less

    Objectivity

    Less

    Objectivity

    Less

    Experience

    Less

    Experience

    Less

    Objectivity

    Less

    Objectivity

    Less

    Experience

    Less

    Experience

    Better

    Coordination

    Better

    Coordination

    More

    Control

    More

    Control

    Cost

    Savings

    Cost

    Savings

    The

    In-house

    Agency

    The

    In-house

    Agency

    + Positive+ Positive - Negative- Negative

    Less

    Flexibility

    Less

    Flexibility

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    Coca Colas in-house boutique created this Ad

    F ll S i A i

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    Creating advertisingCreating advertising

    Planning advertisingPlanning advertising

    Producing

    advertising

    Producing

    advertising

    Performing researchPerforming research

    Selecting mediaSelecting media

    Sales promotion andtraining

    Sales promotion andtraining

    Strategic marketplanning

    Strategic marketplanning

    Trade show

    materials

    Trade show

    materials

    Package designPackage design

    Planning advertisingPlanning advertising

    Creating advertisingCreating advertising

    Producing

    advertising

    Producing

    advertising

    Performing researchPerforming research

    Selecting mediaSelecting media

    Strategic marketplanning

    Strategic marketplanning

    Sales promotion andtraining

    Sales promotion andtraining

    Trade show

    materials

    Trade show

    materials

    Package designPackage design

    Full-Services Agencies

    Full Range ofMarketingCommunication andPromotion Services

    Full Range ofMarketingCommunication andPromotion Services

    Non-Advertising

    Services

    Non-Advertising

    ServicesPublic relations andpublicity

    Public relations andpublicity

    Typical Full Service Agency Organization

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    Typical Full-Service Agency Organization

    Writersrt Directors

    Traffic

    TVProduction

    Traffic

    PrintProduction

    VP CreativeServices

    Account

    Executive

    AccountSupervision

    VP AccountServices

    Media Research SalesPromotion

    VP MarketingServices

    PersonnelAccountingFinance

    OfficeManagement

    VP Managementand Finance

    President

    Board ofDirectors

    Services Provided by Agencies

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    Services Provided by Agencies

    Agency ServicesAgency Services

    The link betweenagency and client

    Managed by theAccount Executive

    * the clientsmarketing needs

    * strategydevelopment

    The link betweenagency and client

    Managed by the

    Account Executive* the clientsmarketing needs

    * strategydevelopment

    Researchdepartment maydesign and execute

    research programsMedia departmentmay analyze, selectand contract mediaresources

    Researchdepartment maydesign and executeresearch programs

    Media departmentmay analyze, selectand contract mediaresources

    Creation andexecution of ads

    Copywriters,artists, otherspecialists

    Creation andexecution of ads

    Copywriters,

    artists, otherspecialists

    Marketing

    Services

    Marketing

    ServicesAccount ServiceAccount Service Creative ServicesCreative Services

    Marketing

    Services

    Marketing

    ServicesAccount ServiceAccount Service

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    Media department

    The media department has two main functions - planning

    and buying.

    sThe planning group handles more strategic marketing andmedia issues.

    s The buying group handles media negotiations and

    implementation.

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    interpret market environment

    gather and analyze research data.

    primary and secondary techniques

    determine consumer needs/perceptions understand problems

    advise how ads can meet strategic goals

    help find solutions

    Research Department

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    ArtistsArtists

    Ad Agencies Have Skilled Specialists

    WritersWriters ResearchersResearchers

    PhotographersPhotographers Media AnalystsMedia Analysts Other SkillsOther Skills

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    Creative Boutiques

    Provide only creative services

    Creative Boutique restricts its services to developinnovative concepts & message ( not offer agency

    service+ Media planning & research) Other functions provided by the internal client

    departments

    Full-service agencies may subcontract with

    creative boutiques

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    The Role of Creative Boutiques

    Creative

    Boutiques

    Creative

    BoutiquesProvide Only Creative ServicesProvide Only Creative Services

    Full-Service Agencies May Subcontract

    With Creative Boutiques

    Full-Service Agencies May Subcontract

    With Creative Boutiques

    Provide Only Creative ServicesProvide Only Creative Services

    Full-Service Agencies May Subcontract

    With Creative Boutiques

    Full-Service Agencies May Subcontract

    With Creative Boutiques

    Other Functions Provided by the

    Internal Client Departments

    Other Functions Provided by the

    Internal Client Departments

    Interactive Agencies

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    Interactive Agencies

    AudioAudio

    Special EffectsSpecial Effects

    VideoVideo

    WebBanner Ads

    WebBanner Ads

    KiosksKiosks

    Web SitesWeb Sites

    CD-ROMsCD-ROMs

    Special EffectsSpecial Effects

    VideoVideoAudioAudio

    KiosksKiosksCD-ROMsCD-ROMs

    Web SitesWeb SitesWebBanner Ads

    WebBanner Ads

    Interactive Media

    Creation

    Interactive Media

    Creation

    Digital Content Digital Content

    AnimationAnimation

    Search Engine marketing

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    Media Buying Agencies

    Media planning, buying & placement

    Specialize in buying media, especially broadcast time

    Agencies and clients develop media strategy

    Media buying organizations implement the strategyand buy time and space

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    Why they change agencies

    More Pay major source of tension Changes in

    Strategy

    Management

    New product New business

    New competitor

    Why Agencies Lose Clients

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    Why Agencies Lose Clients

    Poor

    performance

    Poor

    communicationsUnrealistic

    demands

    Personality

    conflicts

    Personnelchanges

    Changes

    in size

    Conflict of

    interests

    Changes

    in strategy

    Declining

    sales

    Payment

    conflicts

    Policy

    changes

    Poor

    performance

    Poor

    communicationsUnrealistic

    demands

    Personality

    conflicts

    Personnelchanges

    Changes

    in size

    Conflict of

    interests

    Changes

    in strategy

    Declining

    sales

    Payment

    conflicts

    How Agencies Gain Clients

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    Referrals Referrals

    How Agencies Gain Clients

    Solicitations Solicitations

    Presentations Presentations

    Public Relations Public Relations Image, Reputation Image, Reputation

    Methods of Agency Compensation

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    Commissions

    Method

    Commissions

    Method

    Cost-PlusAgreements

    Cost-PlusAgreements

    Percentage

    Charges

    Percentage

    Charges

    Fee

    Arrangements

    Fee

    Arrangements

    Incentive-Based

    Payment (15% to 25%)

    Incentive-Based

    Payment (15% to 25%)

    Commissions

    Method

    Commissions

    Method

    Cost-PlusAgreements

    Cost-PlusAgreements

    Percentage

    Charges

    Percentage

    Charges

    Fee

    Arrangements

    Fee

    Arrangements

    Methods of Agency Compensation

    Compensation

    Methods

    Compensation

    Methods

    19th century based on the space sold by

    an agency

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    Agency Compensation

    Commissions Around 15 % of airtime fees

    16 2/3 % for outdoor media

    Web media is negotiated

    Markup charges Production cost + Fixed %

    Fee System Hourly rates, or by project

    Pay for results (Incentive based) Tightly specified objectives

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    Ad Campaign

    A series of related advertisements focusing

    on a common theme, slogan, and set of advertising

    appeals.

    Steps in Creating an

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    Steps in Creating an

    Advertising Campaign

    Determine theadvertising objectives.

    Make creative decisions. Make media decisions.

    Evaluate the campaign.

    33

    Setting Objectives:

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    Setting Objectives:

    The DAGMAR Approach

    DefineTarget

    Audience

    DefineTarget

    Audience Define

    DesiredPercentage

    Change

    Define

    DesiredPercentage

    Change

    Define theTime Framefor Change

    Define theTime Framefor Change

    Goal ofGoal of

    AdvertisingAdvertisingObjectivesObjectives

    Goal ofGoal of

    AdvertisingAdvertisingObjectivesObjectives

    33

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    Creative Decisions

    Componentsof

    CreativeDecisions

    ComponentsofCreativeDecisions

    Develop and EvaluateAdvertising Appeals

    Develop and Evaluate

    Advertising Appeals

    Executethe Message

    Executethe Message

    Evaluate theCampaigns Effectivenes

    Evaluate theCampaigns Effectivenes

    IdentifyProduct Benefits

    IdentifyProduct Benefits

    33

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    Identify Product Benefits33

    Sell products benefits,

    not its attributes

    A benefit should answerWhats in it for me?

    AskSo? to determine

    if it is a benefit

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    Some of Pepsis

    successful Campaigns

    Yeh Dil maange more

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    Yeh Dil maange more

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    Bubbly Campaign

    Y i t

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    Youngistan

    YoungistanCampaign

    Yeh hai Youngistaan

    Meri Jaan

    About Youngistan

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    About Youngistan This campaignhas two new celebrities Ranbir

    Kapoor and Deepika Padukone who acted in thetwo most-talked about Hindi films in 2007, toaccompany brand ambassador Shah Rukh Khan.

    This time we wanted an all-encompassing theme.Youngistan reflects the mood of Indias youth,which is today keen to take the ropes and drive

    India, says Punita Lal, executive director,marketing, PepsiCo.

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    Segmenting pattern Demographics: The Campaign targets teens and

    young adults of metros and phase II cities.

    Psychographics: The campaign attempts tocapture the youth of today by focusing on theirpersonality,lifestyle and attitude of youththrough the advertisement

    Placement of the Campaign

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    Placement of the Campaign

    The campaign was first launched on T.V during the tri-series

    matches in February.

    The campaign is launched with a 360-degree activationacross radio, outdoor, modern trade, Web and wirelessplatforms.

    Pepsi has launched a website for Youngistan inside the PepsiCool Zone and is planning to make it a responsive peer groupsite where youngsters can visit and make comments on any

    topic.

    Pepsi Youngistan is also sponsoring Wassup Youngistan onMTV, a show where youth can voice their thoughts.

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    Youngistan T.V advertisement

    Advertising Agency for

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    Advertising Agency forYoungistan

    JWT ( J. Walter Thompson), ranks as the largestadvertising agency brand in the U.S. and as thefourth-largest full service network in the world. It

    was the first agency to be associated withanthropology and the study of consumer behavior.