chapter 7 business psychology

35
Business Psychology

Upload: san-antonio-de-padua-center-for-alternative-mathematics

Post on 17-Aug-2015

40 views

Category:

Self Improvement


1 download

TRANSCRIPT

Page 1: Chapter 7  business psychology

Business Psychology

Page 2: Chapter 7  business psychology

Recruitment and Selection

Page 3: Chapter 7  business psychology

Learning Objectives Define: Recruitment and Selection Primary Purpose Stages of Employment Internal and External Recruiting Selection Process Basic Selection Criteria Five Selection Standard Techniques for Selection Job Analysis Assembling Staff

Page 4: Chapter 7  business psychology

HRM Activities( ) Labor relations.( )Training and development.( ) Pay and benefits.( )Recruitment & selection.( )Performance appraisal and

feedback.

Page 5: Chapter 7  business psychology

HRM Activities1. Recruitment & selection.2. Training and development.3. Performance appraisal and

feedback.4. Pay and benefits.5. Labor relations.

Page 6: Chapter 7  business psychology

What is Recruitment? The activity of employing workers to fill

vacancies or enrolling new members.   The process of attracting, screening, and

selecting qualified people for a job at an organization or firm.

For some components of the recruitment process, mid- and large-size organizations often retain professional recruiters or outsource some of the process to recruitment agencies.

Page 7: Chapter 7  business psychology

What is Recruitment? The practice or activities carried on by

the organization with the primary purpose of identifying and attracting potential employees.

Page 8: Chapter 7  business psychology

What is Recruitment? Is concerned with reaching out and

attracting a supply of people from which to select qualified candidates for job vacancies.

Page 9: Chapter 7  business psychology

Recruitment a positive function of which its negative counterpart is known under the term Selection. Recruitment finds workers and makes use of those available, seeks to gather without any discrimination. Selection on the other hand, picks and chooses among them those that are likely to be productive and therefore able to contribute their worth to the organization.

Page 10: Chapter 7  business psychology

Recruitment and Selection Recruitment and selection refers to the chain and

sequence of activities pertaining to recruitment and selection of employable candidates and job seekers for an organization.

Every enterprise, business, start-up and entrepreneurial firm has some well-defined employment and recruitment policies and hiring procedures.

The human resources department of large organizations, businesses, government offices and multilateral organizations are generally vested with the responsibilities of employee recruitment and selection.

Page 11: Chapter 7  business psychology

Primary Purpose To find the most competent applicants. To choose the individuals who are best

qualified for employment. To place them in jobs for which their

talents, skills, training and experience best suit them.

Page 12: Chapter 7  business psychology

Stages of Employment Recruitment Verifying that a vacancy exists. Drawing up a job specification. Finding candidates, selecting them by

interviewing and other means such as conducting a psychometric test.

Making a job offer.

Page 13: Chapter 7  business psychology

Recruiting individuals to fill particular posts within a business can be done either by: Internal Recruiting External Recruiting

Page 14: Chapter 7  business psychology

Methods for internal recruiting Job Posting Supervisory Recommendation Union Halls

Page 15: Chapter 7  business psychology

Methods for external recruiting General Labor Pool Referral Direct Applicants

Page 16: Chapter 7  business psychology

What is Selection? Consists of the processes involved in

choosing from applicants a suitable candidate to fill a post. 

Page 17: Chapter 7  business psychology

Selection Process Concerned with identifying the best

candidate or candidates for jobs from among the pool of qualified applicants developed during the recruiting process.

Page 18: Chapter 7  business psychology

Selection Process Two (2) Selection Errors

False Positive False Negative

Page 19: Chapter 7  business psychology

Basic Selection Criteria Education Skills and Abilities Experience

Page 20: Chapter 7  business psychology

Five Selection Standards Reliability Validity Generalizability Utility Legality

Page 21: Chapter 7  business psychology

Techniques for Selection Studying the Different Jobs in the

Company and Writing the Job Description and Specification.

Page 22: Chapter 7  business psychology

Techniques for Selection The exact nature of the work in the

vacant position. Its duties and responsibilities The requirements of the job, such as

mental effort, skill and physical demands.

Page 23: Chapter 7  business psychology

Techniques for Selection Job Description

A description of the duties and responsibilities attached to the jobs enables the employment officer to determine the special qualifications which an individual must possess in order to the job successfully.

Page 24: Chapter 7  business psychology

Techniques for Selection Job Specifications

Amount and type of experience needed to perform the job, special training on the job and jobs related to it, special abilities and aptitudes, age, physical qualifications, and other requirements.

Explore the possible services for recruiting personnel.

Page 25: Chapter 7  business psychology

Techniques for Selection Information Sheet and Personal Data

To be filled out by an applicant is another aid to better selection and placement of the new employees.

Serves as a beginning by providing a permanent record of specific data on the prospective employee as to age, height, experience, educational qualification etc. that should be placed in a particular position.

Today business people recognize the need for keeping some kind of personnel file of the employees.

Page 26: Chapter 7  business psychology

Techniques for Selection Psychological Testing

Business organization employ psychologist whose job is to conduct psychological tests .Companies have seen the values of psychological, testing and have setup some methods of appraising the traits and abilities of the more promising job applicants.

Some jobs require traits which can be test the most readily appraised by the psychological testing devices for measuring such abilities, mechanical aptitudes, intelligence, and personality.

Page 27: Chapter 7  business psychology

Values of Psychological Testing (Selection Technique) It aids in weeding out those individuals

not fit to perform certain jobs. It often reveals hidden talent and will

show the range of capacities and abilities, providing valuable information for the employee’s permanent file.

The presence of an active presence of an active testing center creates respect for the company, and it may even act as a pre selection device.

Page 28: Chapter 7  business psychology

Beach and Clark Emphasizes however that if a testing

program is to be effective. The test must be administered and its results must be valid and reliable.

Also, the test must be administered and its result must be interpreted by someone professionally trained in that field.

Page 29: Chapter 7  business psychology

Job Analysis Defines the labor needs of an

organization and indicates the problems of recruitment and selection.

Page 30: Chapter 7  business psychology

Contents of Job Analysisa. Job Identificationb. Location of the jobc. Equipmentd. Description of the kind of work the

employee performs and the reason why.e. Responsibilities for decisionsf. Authorities exercisedg. Physical and mental efforth. Description of the working environmenti. Identity of employeej. Name of the Job analyst

Page 31: Chapter 7  business psychology

Assembling Staff A major task of organizing related to the

assembling of a staff to work in the organization is charged with the primordial responsibility to carry out the plans of an enterprise.

Page 32: Chapter 7  business psychology

Multimedia ImagesPictures

Page 33: Chapter 7  business psychology

Recruitment and Selection Strategies

Page 34: Chapter 7  business psychology

What is the real cost of a bad hire?

Page 35: Chapter 7  business psychology

The EndChapter 7