chapter 6 selection and testing.ppt

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    Employee Testing and Selection

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    Reliability

    Consistency of scores obtained by the same personwhen retested with identical or equivalent tests.

    Are test results stable over time?Validity

    Indicates whether a test is measuring what it issupposed to be measuring.

    Does the test actually measure what it is intended tomeasure?

    63

    Basic Testing Concepts

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    A Slide from the Rorschach Test

    64Source: http://en.wikipedia.org/wiki/File:Rorschach1.jpg, accessed July 27,

    2009.

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    Types of Validity

    65

    Criterion Validity Content Validity

    Test Validity

    Face

    Validity

    Criterion Validity shows that scores on the test (predictors) are related to job performance

    Content Validity shows that the test contains a fair sample of the tasks and skills actually needed for the job

    in question

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    How to Validate a Test

    66

    1

    Relate Your Test Scores and Criteria: scores versus

    actual performance

    Choose the Tests: test battery or single test

    Steps in Test Validation

    Analyze the Job: predictors and criteria

    Administer the Tests: concurrent or predictive validation

    2

    3

    4

    Cross-Validate and Revalidate: repeat Steps 3 and 4

    with a different sample5

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    Examples of Web Sites Offering Information on Tests or Testing Programs

    67

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    Expectancy Chart

    68

    Note: This expectancy chart shows the

    relation between scores made on the

    Minnesota Paper Form Board and rated

    success of junior draftspersons.

    Example: Those who score between 37

    and 44 have a 55% chance of being

    rated above average and those scoring

    between 57 and 64 have a 97% chance.

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    Testing Program Guidelines

    69

    1. Use tests as supplements.

    2. Validate the tests.

    3. Monitor your testing/selection programme.

    4. Keep accurate records.

    5. Use a certified psychologist.

    6. Manage test conditions.

    7. Revalidate periodically.

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    Under the APAs standard for educational and psychological tests,test takers have the right:

    To privacy and information.

    To the confidentiality of test results.

    To informed consent regarding use of these results.

    To expect that only people qualified to interpret the scores willhave access to them.

    To expect the test is fair to all.

    610

    Test Takers Individual Rights and Test Security

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    Major Types of Tests

    Basic skills tests

    Job skills tests

    Psychological tests

    Why Use Testing?

    Increased work demands = more testing

    Screen out bad or dishonest employees

    Reduce turnover by personality profiling

    611

    Using Tests at Work

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    Online tests

    Telephone prescreening

    Offline computer tests

    Online problem-solving tests

    Types of Tests

    Specialized work sample tests

    Numerical ability tests

    Reading comprehension tests

    Clerical comparing and checking tests

    612

    Computerized and Online Testing

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    Types of Tests

    613

    Cognitive

    (Mental)

    Abilities

    Achievement

    Motor and

    Physical

    Abilities

    Personality

    and

    Interests

    What Tests

    Measure

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    Work Samples and Simulations

    614

    Work

    Samples

    Miniature

    Job Training

    andEvaluation

    Management

    Assessment

    Centers

    Video-Based

    Situational

    Testing

    Measuring Work

    Performance Directly

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    Investigations and Checks

    Reference checks

    Background employment checks

    Criminal records Educational qualifications

    Credit checks

    Why?

    To verify factual information provided by applicants.

    To uncover damaging information.

    615

    Background Investigations and Reference Checks

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    Background Investigations and Reference Checks(continued)

    616

    Former Employers

    Current Supervisors

    Written References

    Social Networking Sites

    Commercial Credit

    Rating Companies

    Sources of

    Information

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    Limitations on Background Investigations andReference Checks

    617

    Background

    Investigations

    and

    Reference Checks

    Supervisor

    Reluctance

    Employer

    Guidelines

    Legal

    Issues:

    Privacy

    Legal

    Issues:

    Defamation

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    Using Pre-employment Information Services

    619

    1

    Notice of adverse action to applicant/employee

    Employer certification to reporting agency

    Acquisition and Use of Background Information

    Disclosure to and authorization by applicant/employee

    Providing copies of reports to applicant/employee

    2

    3

    4

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    Handwriting of an Uptight Personality

    620

    Source:http://www.graphicinsight.co.za/writingsamples.htm#The

    %20Uptight%20Personality%2, accessed March 28,

    2009. Used with permission ofwww.graphicinsight.co.za.

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    Procedure in Complying with the countrys Immigration Law

    623

    1. Hire only citizens and aliens lawfully authorized to work in the

    country2. Advise all new job applicants of your policy.

    3. Require all new employees to complete and sign the verification

    form designated by the Immigration and Naturalization Service

    (INS) to certify that they are eligible for employment.

    4. Examine documentation presented by new employees, record

    information about the documents on the verification form, and

    sign the form.

    5. Retain the form for three years or for one year past the

    employment of the individual, whichever is longer.6. If requested, present the form for inspection by INS or

    Department of Labor officers. No reporting is required.

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    624

    K E Y T E R M S

    negligent hiring: A legalclaim made against an employer by a damaged employee who claims thatthe employer either knew about or should have known about a situation in the employee's past thatindicates they may be violent or untrustworthy. A business can help avoid negligent hiring claims byperforming a background check, drugtest and medical exam prior to hiring a new employee.

    reliability

    test validity

    criterion validitycontent validity

    expectancy chart

    interest inventory

    work samples

    work sampling techniquemanagement assessment center

    situational test

    video-based simulation

    miniature job training and evaluation

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