chapter 21 ssm-lidia-29013008

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06/09/2013 1 SCIENCE SYSTEM MANAGEMENT Based on true chapter in Daniel A. Wren book: The History of Management Thought, 5th edition, 2005.

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Page 1: Chapter 21 ssm-lidia-29013008

06/09/2013

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SCIENCESYSTEMMANAGEMENT

Based on true chapter in Daniel A. Wren book:

The History of Management Thought, 5th edition, 2005.

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PRESENTER:

Lidia Mayangsari

29013008 – MSM 2013

Scientific, Systemic, Managerial skills:Inexplicably Green with Golden Passion

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Science and System in Management(Presentation Material Format)

The Quest For Science In Managementas the introduction. It contains:

Old Lessons

Relearned

Operation Research

Production Management In Transition

that will also serve the background, result, and overall impression of this chapter.

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Science and System in Management(Presentation Material Format)

System and Informationas the body of this presentation. It contains:

General System Theory

From the Computer Age to Information Age

that will briefly describe the methods, variables, findings or results, argument and conslusions, critics, examples, and what presenter

learned from the chapter.

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Science and System in Management(Presentation Material Format)

Summaryas the conclusion of this presentation. It contains:

Discussion

Final Statements

Values

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READY...?

LET’S BEGIN...!

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Science and System in Management(Introduction)

Numbers are the incredibles : mathematics and statistics

are born with them.

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Science and System in Management(Introduction)

Nature (inc. Human nature) has its complicated rhythm to understand.

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Science and System in Management(Introduction)

Humans are basically orderly, rational beings who desire to control their environment.

Attemp to rationalize and systemize the workplace.

To measure and control organizational operations.

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Science and System in Management(Introduction)

This chapter will show us:•The journey to scientific management

•The need of systemic management•The trace of modern management

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Science and System in Management(Introduction)

Presenter’s Impression:

This chapter (hopefully) answers my question in the very first session of the

class,”Is management a science?”.

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Science and System in Management(The Quest for Science in Management)

Scientific Management

Bayes: numbers

and statistics

Aristotle: scientific methods

Descartes: mechanical

nature

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OperationResearch

Op. Res.Societies

• Society• Journals

Methods• Quantitative• Qualitative

Science and System in Management(Operation Research)

Industriali-zation

World War I – II

Complex problems to solve

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Science and System in Management(Production Management in Transition)

Production management courses are often therepository for some of the most inappropriateand intellectually stulfying materials to befound in the business curriculum...Many faculty members have little respect forsuch courses...And students complained more about thepointlessness of this courses...

Gordon and Howell (1959)

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Science and System in Management(Production Management in Transition)

New language of production/operations management emerged.

– More mathematics and statistics.– Strongly based on scientific method of

problem solving.– Implementation of : linear programming,

game theory, decision tree, Monte Carlo methods, simulations.

– Graphical tools : Gantt chart, CPM, PERT

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Science and System in Management(Old Lessons Relearned)

Product Quality

Product Quantity

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Science and System in Management(Old Lessons Relearned)

Deming identified seven deadly diseases that

caused US industry to go into decline:• Lack of constancy of purpose toward improvement of products and

services

• An emphasis on short-term profits

• Merit rating or other evaluation of individual performance

• Job hopping by managers

• Managing by the numbers without considering figures that are

unknown or unknowable

• Excessive medical costs (peculiar to the United Stated)

• The litigious nature of the US citizens, causing excessive costs of

liability that increased as lawyers worked on contingency fee

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Science and System in Management(System and Information)

• Orderliness in nature• Social interactions• Systematic management:

– Goals or purposes of the organization– Some presumed inflow or input of materials– Processes and transformations of materials

to products or services– Performance measures

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Science and System in Management(General System Theory)

• There are deep roots in prior thought• General system theory: parallelisms in

diciplines that would give rise to a general framework:– Study of a whole– Strive for a survival (steady state equilibrium)– Organism – environment interdependance

• Birth of cybernetics

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Science and System in Management(Computer Age to Information Age)

• 1600s – 1800s: dream of calculating device (Pascal, Babbage, Taylor)

• 1930s: secret messages thorugh cryptology

• 1940s: computer monster• 1970s: semiconductors, microchips, and

modern computers

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Science and System in Management(Computer Age to Information Age)

More efficent management

systems

InternetInforma

tion

Computer

Data inventory

Interactivecommunications

Computingdevice

Modeling,simulation

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Science and System in Management(Computer Age to Information Age)

Support Decision Making Process

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Science and System in Management(Strength of The Chapter)

Awe-inspiring delivery of the modern management era.

Brief but understandable way of writing.

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Science and System in Management(Weakness of The Chapter)

The history is more explorable that what the chapter served.

There are still many gaps of information in this chapter. However, some of them can be found on the previous or next

chapters.

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Science and System in Management(What I Learned from The Chapter)

Life is a never ending process of learning. Perfection is nothing except you give up on what exist, and it is not wise to do so.

Presenter, 2013

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Science and System in Management(What I Learned from The Chapter)

No pain, no gain. The harder and smarter we work, the better and more convenient the result we can have.

Presenter, 2013

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Science and System in Management(Argument)

Management is both art and science based on its four primary

functions: planning, organizing, leading, and controlling.

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Science and System in Management(Conclusion)

Science

Mana-gement

Systems

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THANK YOU