chapter 2 - intro to windows xp professionalsharmadhillon.weebly.com/uploads/2/1/9/8/2198434/... ·...

2 INTRODUCTION TO WINDOWS XP PROFESSIONAL

2.1 Explaining Windows XP 2.2 Features of Windows XP

2.2.1 Improved device support 2.2.2 System Restore 2.2.3 Support For Latest Hardware

Standards 2.2.4 User Interface 2.2.5 Remote Desktop 2.2.6 Power Management 2.2.7 Kernel Management

2.3 Windows XP Editions 2.4 Window XP Service Pack

2.4.1 Service Pack 1 2.4.2 Service Pack 2

2.5 Evaluating Major Enhancements on

Windows XP Service Pack 2 Features 2.5.1 Security Center 2.5.2 Automatic Updates 2.5.3 Windows Firewall 2.5.4 Internet Explorer 2.5.5 Wireless Networking

Enhancements 2.5.6 Email for Outlook Express

2.6 Licensing on Windows XP

Objectives

At the end of this chapter students should be able to:

Describe on Windows XP environment Define the features of Windows XP Differentiate the Windows XP Editions Identify the Windows XP Service Pack Identify the major enhancements on Windows XP

Service Pack 2 Describe the license of Windows XP

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CLIENT OPERATING SYSTEM

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2.1 EXPLAINING WINDOWS XP

Windows XP is an operating systems developed by Microsoft for use on general-purpose computer systems, including home and business desktops, notebook computers, and media centers. The letters "XP" stand for eXPerience. Windows XP is the successor to both Windows 2000 and Windows Me, and is the first consumer-oriented operating system produced by Microsoft to be built on the Windows NT kernel and architecture. Microsoft has introduced two new flavours of the standard Windows operating system: Windows XP Home Edition and Windows XP Professional. This is the most common editions of the operating system which is targeted at home users, and Windows XP Professional, which has additional features such as support for Windows Server domains and two physical processors, and is targeted at power users and business clients.

2.2 FEATURES IN THE WINDOWS XP Microsoft Windows XP is designed to be deployed to a wide variety of environments, from stand-alone home computers to enterprise networks with thousands of computers. Because different environments have varying needs during deployment, Windows XP provides several different deployment methods. Home users and small businesses need a quick, user-friendly installation procedure. Thus, Windows XP provides new and/or improved drivers and user interfaces for devices compared to Windows Me and 98. Windows XP has many features not found in previous versions of Windows. Such features are listed below:

• Improved device support • System Restore • Support For Latest Hardware Standard • User interface • Remote Desktop • Power Management • Kernel Improvement

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Introduction to Windows XP Professional

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2.2.1 Improved device support Windows XP provides new and/or improved drivers and user interfaces for devices compared to Windows Me and 98. Windows XP keeps a copy of an old driver when a new version is installed. If the new driver has problems, the user can return to the previous version.

Figure 2-1 Device Properties dialog running on Windows XP

2.2.2 System Restore The system Restore feature enables users and administrators to restore a computer to a previous state without losing data. System Restore automatically creates easily identifiable restore points, which allow user to restore the system to a previous time. If users experience system failure or another significant problem, they can use System Restore from Safe Mode or Normal Mode to go back to a previous system state, restoring optimal system functionality. System Restore will not revert user data or document files, thus restoring will not cause users to lose their work, mail or even browsing history and favourites.

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Figure 2-2 System Restore on Windows XP

2.2.3 Support For Latest Hardware Standards Windows XP Professional supports the latest hardware standards. It supports Universal Disc Format (UDF), which is the latest standard for reading DVD discs. It also supports the formatting of DVD-RAM drives with FAT32 file system. Besides that, Windows XP Professional also fully supports standards for Infrared Data Association (IrDA), Universal Serial Bus (USB) and the high-speed bus known as IEEE 1394.

2.2.4 User interface Windows XP is known for its improved stability and efficiency over the 9x versions of Microsoft Windows. It presents a significantly graphical user interface, a change Microsoft promoted as more user-friendly than previous versions of Windows.

2.2.4.1 Improved interface Windows XP includes a new set of visual themes. The interface is more task-based than the basic one included since Windows 95. It also includes other modifications, such as grouping of related programs, hiding of taskbar icons, and many other elements.

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Figure 2-3 One of the visual theme on Windows XP

2.2.4.2 Fast User Switching Window XP allows a multi-user activity to improve both Windows Me and Windows 2000. Previously only one user at a time could be logged in. Thus, Fast User Switching in the Windows XP allows another user to log in and use the system without having to log out the previous user and quit his or her applications.

Figure 2-4 Fast user switching feature on Windows XP

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2.2.4.3 Remote Assistance Remote Assistance allows Windows XP users to temporarily take over a remote Windows XP computer over a network or the internet to resolve issues. By having this feature, it allows them to diagnose and repair problems with a computer without ever personally visiting it.

Figure 2-5 Remote Assistance used to help user needing help from the expert user

2.2.4.4 CD Burning

Windows XP has a CD burning technology in which the burning has been directly integrated into the Windows interface. User can burn files to a CD in the same way they write files to a floppy disk or to the hard drive.

2.2.5 Remote Desktop Remote Desktop is designed to allow users to connect to a computer running Windows XP from another computer on the network. This is useful when a user is working from home, another office or site to require access to information on a primary office computer.

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Figure 2-6 Remote Desktop Connection on Windows XP

2.2.6 Power Management Windows XP provides a power management to reduce the power consumption of the computer. There are two techniques available in this functionally:

• Hibernate mote • standby mode

2.2.6.1 Hibernate mode A hibernate feature saves everything in memory on disk, turns off your monitor and hard disk, and then turns off your computer. When you restart your computer, your desktop is restored exactly as you left it.

2.2.6.2 Standby mode Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). While your computer is on standby, information in computer memory is not saved on your hard disk. If there is an interruption in power, the information in memory is lost.

As laptops have gotten smaller, thinner, and lighter, they've had to sacrifice the longer-lasting power that comes with large batteries. While, the display and the hard drive are the two biggest users of power on your laptop. Today, laptop chipsets and processors have gotten smarter about power management, making the most of these smaller batteries. Windows XP provides several options to manage the power consumed by your laptop or desktop.

2.2.6.3 LAB: Configuring Power Settings

By Using Power Options in Control Panel, you can adjust any power management option that your computer's unique hardware configuration supports. Because these options may vary widely from computer to computer, the options described may differ from what you see.

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Power Options automatically detects what is available on your computer and shows you only the options that you can control. To configure your power settings:

Steps:

1. Click Start, click Control Panel, and then click Power Options.

2. Or, if you see the little battery indicator on your task bar, right-click it and then click Adjust Power Properties. The Power Options Properties dialog box opens.

Figure 2-7 Power Management on Windows XP 3. Click OK

2.2.6.4 LAB: How to Enable Hibernate Mode To configure your computer in using hibernate mode, follow steps below: Steps

1. Click the Start, Click the Control Panel, Click Power options. Windows XP Professional displays the Power Options Properties dialog box with the Power Schemes tab active.

2. Click the Hibernate tab of the Power schemes and select the Enable Hibernation

check box.

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Figure 2-8 Configuring Hibernate Mode

3. Click OK.

If the Hibernate tab is unavailable, your computer does not support this mode.

2.2.7 Kernel Improvement

The Windows XP kernel is completely different from the kernel of the Windows 9x/Me line of operating systems. Windows XP includes Simultaneous Multithreading Support, or the ability to utilize the Hyper-Threading feature of newer Intel Pentium 4 processors. Simultaneous Multithreading is a processor's ability to process more than one data thread at a time.

The kernel is the central component of most computer operating systems (OS). Its responsibilities include managing the system's resources (the communication between hardware and software components)

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2.3 DIFFERENCES BETWEEN XP EDITIONS Windows XP varies into few editions including:

• Windows XP Professional, • Windows XP Home Edition, • Windows XP Tablet PC Edition, • Windows XP Home Media Edition and • Windows XP 64-Bit Edition.

XP Editions Explanation Windows XP Professional Edition

Windows XP Professional Edition sets the standard for desktop performance, security, and reliability. This edition is suitable for a corporate network, for computers on small networks, and for home users who need advanced features.

Figure 2-9 Windows XP Professional Windows XP Home Edition

This edition is designed for the home users and it has limitation compared with Windows XP Professional : • Windows XP Home Edition supports only one processor,

whereas Windows XP Professional supports two processors.

• Computers running Windows XP Home Edition cannot join a domain.

• Windows XP Home Edition does not support the use of

dynamic disks. • Windows XP Home Edition does not support the Encrypting

File System (EFS) • Windows XP Home Edition does not support the use of NTFS

or print permissions. Instead, it supports only Simple File Sharing.

• Windows XP Home Edition does not include Internet

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Information Services. • Windows XP Home Edition does not include Remote Desktop. • Windows XP Home Edition also does not provide Remote

Installation Services (RIS) support.

Windows XP Home Media Edition

Windows XP Media Center Edition (MCE) is a version of Windows XP designed to serve as a home-entertainment hub. This version needs a special requirement and it is available only on new Media Center PCs—computers with special hardware features that enable users to connect the computer as a home entertainment system.

Figure 2-10 Windows XP Media Center Edition

Windows XP Tablet PC Edition

Windows XP Tablet PC Edition is an edition of Windows XP intended for specially-designed notebook/laptop computers called tablet PCs. Windows XP Tablet PC Edition is compatible with a pen-sensitive screen, supporting handwritten notes and portrait-oriented screens

Figure 2-11 The tablet pc that running on Window XP Tablet PC Edition

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Microsoft Windows XP 64-Bit Edition

Microsoft Windows XP 64-Bit Edition supports for the 64-bit computing and supports considerably more system memory—up to 16 GB of physical RAM. It suits for the advanced technical workstation users in areas such as mechanical design and analysis, 3D animation, video editing and composition, and scientific and high-performance computing applications.

Table 2-1 Windows XP Editions

2.4 WINDOWS XP SERVICE PACK Microsoft occasionally releases service pack for its Window operating system to fix and add new features. A service pack (SP) is a collection of updates, fixes and enhancement to a software program delivered in the form of a single installable package. Usually, the service pack is numbered, thus it is referred to as SP1 and SP2. Service packs are free, and it can get them in the following ways:

• Use Windows Update to update a single computer with a service pack. • Download the service pack from Windows Update to deploy to many computers. The

download is a single large self-extracting executable, which will have a different name depending on the service pack version that you are installing. The file is quite large (85 MB or more), so you must ensure that you have sufficient bandwidth available to support the download.

• Order the service pack CD. You can order the service pack CD from Microsoft for a

nominal fee that covers the cost of manufacture and shipping. In addition to containing the service pack, the CD contains operating system enhancements and other advanced utilities.

• Use Microsoft subscription services. Microsoft has several subscription services,

such as Microsoft TechNet, which automatically provide you with service packs with the next issue after the release of the service pack.

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2.4.1 Service Pack 1 Service Pack 1 (SP1) for Windows XP offers a USB 2.0 support and a Set Program Access and Defaults utility. For the first time, users could control the default application for activities such as web browsing and instant messaging, as well as hide access to some of Microsoft's bundled programs. This utility was also brought into the older Windows 2000 operating system with its Service Pack 3.

Figure 2-12 Set Program Access and Defaults was added in Service Pack 1

2.4.2 Service pack 2 Service Pack 2 (SP2) comes with a special emphasis on security. SP2 adds new functionality to Windows XP, including an enhanced firewall, improved Wi-Fi support with a wizard utility, a pop-up ad blocker for Internet Explorer, and Bluetooth support. This will be discussed on the next section.

Installing a service pack is easier and less error-prone than installing a high number of patches individually, even when updating multiple computers over a network. Typically, a company such as Microsoft releases a service pack when the number of individual patches to a given a given program reaches a certain limit.

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You must activate Windows XP, apply a service pack (or packs), and install critical updates to reduce the risk of security vulnerabilities or other problems.

2.4.2.1 LAB: How to Determine Whether Service Pack 2 is installed You can determine the Windows XP Edition by viewing the System of the Control Panel dialog box. Follow steps below: Steps 1. Click Start, Click the Control Panel, Select System Properties.

2. Go to the General Tab. In the red circle, that is shown that your computer use

Windows XP Professional. 3.

Figure 2-13 Using System Properties to determine the Windows Edition

4. Click OK.

You may also determine the version by typing winver.exe in the Run dialog box to open the About Windows dialog box.

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Steps:

1. Click Start, Click Run box. Then type winver.exe. Click OK.

Figure 2-14 Run dialog 2. The red circle is shown the Version of operating that used by your computer.

Figure 2-15 About Windows dialog shows the Windows version

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2.5 EVALUATING MAJOR ENHANCEMENTS ON WINDOWS XP SERVICE PACK 2 FEATURES

Windows XP Service Pack 2 offers enhancements and better protection against viruses, hackers, and worms to increase the security of desktop computers. The enhancements in Window XP Service Pack 2 include:

• Security Center • Automatic Updates • Windows Firewall • Internet Explorer • Wireless Networking enhancement • Email for Outlook Express

2.5.1 Security Center

The Security Center is a new service in Windows XP SP2 which provides a central location for changing security settings, learning more about security, and ensuring that the user's computer is up to date with the recommended security settings "up & running". You can use the Security Center by using the Security Center icon in Control Panel.

Figure 2-16 Security Center on the Windows XP Service Pack 2

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2.5.2 Automatic updates Automatic Updates provides high-priority updates, which include security and other critical updates that can help protecting your computer against viruses and other security threats. Automatic Updates routinely check and find for the latest important for your computer, including security updates, critical updates, and service packs, and installs them automatically.

A new Windows update Site will provide many same features that Automatic update provides to users of Windows XP Service Pack 2. These features include the ability to download updates for Microsoft applications, operating system updates, to perform express installation.

Do not turn off or unplug your computer while updates are installing. Windows will automatically turn off your computer after the updates are installed.

2.5.2.1 LAB: Configuring Automatic Updates In this practice, you will configure Automatic Updates to download and install critical updates automatically. Steps:

1. Click Start, click Control Panel. 2. Click Automatic Updates.

Depending on the setting you choose, Windows automatically downloads and installs any high-priority updates that your computer needs, or notifies you as these updates become available. Choose the Automatic option to automatically update for your computer.

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Figure 2-17 Configuring the Automatic Updates

3. Click OK.

2.5.3 Windows firewall The new Windows Firewall (previously called Internet Connection Firewall or ICF) is a software-based, stateful filtering firewall that provides protection for computer that are connected to a network by preventing unsolicited inbound connections through TCP/IP version 4 (IPv4) and TCP/IP version 6 (IPv6). In Microsoft Windows XP Service Pack 2 (SP2), Windows Firewall is turned on by default. However, some computer manufacturers and network administrators might turn it off. If you choose to install and run another firewall, turn off Windows Firewall. This firewall will protect your computer from unauthorized access through the network or Internet.

If you are running firewall or antivirus software that is not detected by Security Center, Security Center presents options for bypassing alerts for that component. If you see a Recommendations button, you can use it to open a window that allows you to disable alerts or research any appropriate third-party products.

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2.5.4 Internet Explorer Windows XP Service Pack 2 also offers a new security features to the Internet Explorer 6. Most of the updates to Internet Explorer are intended to provide better security. Such features are Information bar, pop-up blocker, file download prompt, add-on management and unsafe attachment blocking.

2.5.4.1 Information bar The Internet Explorer Information bar prompts users for information and provides a common are for displaying information. Notifications such as blocked ActiveX installs, blocked pop-up windows and download all appear in the Information bar.

2.5.4.2 Pop-up blocker As the Windows XP Service Pack 2 is installed, the Internet Explorer presents a pop-up blocker for blocking pop-up windows. Internet Explorer displays notification in the Information bar when a pop-up is blocked.

2.5.4.3 File download prompt Internet Explorer provides a new dialog box when a user downloads a file. The new dialog box displays publisher information for the file (available) and a section with information on the risks of downloading the file.

Figure 2-18 File download prompt

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2.5.4.4 Add-on management Another great addition is the Internet Explorer Add-on Management in combination with Crash Detection. Internet Explorer prompts users when add-on software tries to install itself into Internet Explorer. Users can also view and control the list of add-ons that can be loaded by Internet Explorer. Internet Explorer also attempts to detect crashes in Internet Explorer that are related to add-ons. If an add-on is identified, this information is presented to the user; the user can then disable the add-ons to prevent future crashes.

Figure 2-19 Add-on management features in Windows Service Pack 2

2.5.4.5 Unsafe Attachment Blocking Service Pack 2 introduces new attachment blocking features, used by Internet Explorer, Outlook Express and Windows Messenger. The prompts that are used for file downloads, mail attachments, shell process execution, and program installation have been modified to be both more consistent and clearer than they were in the past. In addition, Windows XP displays the publisher of an executable file to the user when executable files are selected in either Internet Explorer or Outlook Express.

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Figure 2-20 Security warning notification

2.5.5 Wireless Networking Enhancements Service Pack 2 makes setting up new wireless networks easier. The process of connecting to networks is now easier for most users. You can see more information about the current state of a wireless connection. A sample of a new and highly informative status message is shown in figure below.

Figure 2-21 Service Pack 2 improves the process for connecting to wireless networks

The wireless team has also made many tweaks, fixes, and updates to ensure more reliable connections that make wireless networking easier to use and understand. Windows XP Service Pack 2 includes a new wizard to help you set up a new wireless network or add computers to an existing wireless network. New technology called Windows Connect Now (formerly known as Windows Smart Network Key) uses a USB flash drive to setup computers and even router and printer devices with a specific wireless network configuration.

2.5.6 E-mail for Outlook Express Outlook Express is the e-mail program included on every Windows XP system. Many viruses and Trojan Horses spread via e-mail so Service Pack 2 has added some security enhancements. Files attached to e-mail messages will now be blocked by default if they match a list of known potentially dangerous file types. This will help prevent you from unwittingly running a Trojan Horse virus that someone has disguised and sent to you in e-mail.

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If you use Outlook Express HTML mail, you may not see some images when you download and open e-mail. Instead, a message will advise you that some pictures have been blocked to help prevent the sender from identifying your computer. If you know and trust the source, you can authorize the download and display of this content. Steps

1. To access these security options in Outlook Express, select the Tools menu, Options, then Security.

Figure 2-22 Access to the security options in Outlook Express

2.6 LICENSING ON WINDOWS XP Microsoft grants a software license in granting users a legal right to run or access a software program. There are three primary ways in getting a Microsoft licenses software:

• Full Packaged Product • Original Equipment Manufacturer • Volume Licensing.

License type Explanation Full packaged Product (FPP)

FPP refers to new, boxed, shrink-wrapped software that is purchased in any retail store or through an online vendor. This type of software is best suited to personal or low-volume needs. This license asks a product ID (a 25-digit code) during installation time. It is also need to activate Windows XP professional after installation.

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Original Equipment Manufacturer (OEM)

OEM software, such as any Windows operating system, comes pre-installed on your new computer. Operating systems and other software applications are available through the OEM channel. No activation needed for this type of license.

Volume Licensing

Volume Licensing is intended for users who need to purchase large quantities of software licenses such as small business or corporate environment. Both Product IDs and product activation are not required for this type of license.

Table 2-2 Windows License type

Windows Genuine Advantage Notifications notifies you if a copy of Microsoft Windows XP is not genuine. The notification messages only appear on computers that have failed the Windows Genuine Advantage validation process and that are running a copy of Windows XP that is not genuine. If you are running a validated, genuine copy of Windows XP, you will not receive notification messages. The following notification messages will appear on computers that are running a copy of Windows that has failed the Windows Genuine Advantage validation process:

• Logon notification

When you log on to a non-genuine copy of Windows XP, you receive the following logon notification error message:

When you receive this message, you have the following two options: • You can click Get Genuine to start the Get genuine Windows process. • You can click Resolve Later. If you use this option, an icon will be available in the

notification area that you can double-click to start the Get genuine Windows process.

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Balloon notification

After you log on to a non-genuine copy of Windows XP, you receive a balloon notification message in the notification area that is specific to the validation failure. You can click the balloon notification or the notification area icon to open the Windows Genuine Advantage Validation Failure Web page. This Web page gives you the specifics of the validation failure and the steps that you can take to make the operating system genuine.

• Desktop banner text

If you use the Resolve Later option, the following banner text appears on the locked desktop:

Figure 2-23 Notification Messages

Every time that a notification appears, you receive detailed information about the specific validation failure. The information includes steps that you can take to resolve the problem.

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2.7 SUMMARY

1. Windows XP is an operating systems developed by Microsoft for use on general-

purpose computer systems, including home and business desktops, notebook computers, and media centers.

2. Among of the common operating system offered by Microsoft are Windows XP

Professional and Windows XP Home Edition. 3. There are a number of different editions of Windows XP, each of which is designed

for different users and computing devices. Following are the Windows family:

• Windows XP Professional Edition • Windows XP Home Edition • Windows XP Media Center Edition • Windows XP Tablet PC Edition • Windows XP 64-Bit Edition

4. A service pack (SP) is a collection of updates, fixes and enhancement to a software

program delivered in the form of a single installable package. Usually, the service pack is numbered, thus it is referred to as SP1 and SP2.

5. Features provided in Windows XP Professional that are not provided in Windows XP Home Edition include dynamic disks, Remote Desktop, NTFS and print permissions, Encrypting File System, domain membership, dual processors, and IIS.

6. Windows XP has many features not found in previous versions of Windows. Such

features are: Improved device support, System Restore, Support for Latest Hardware Standards, User interface, Remote Desktop, Power Management and Kernel Improvement.

7. Remote Assistance allows Windows XP users to temporarily take over a remote

Windows XP computer over a network or the internet to resolve issues to diagnose and repair problems with a computer without ever personally visiting it.

8. Fast User Switching in the Windows XP allows another user to log in and use the

system without having to log out the previous user and quit his or her applications.

9. Windows XP provides a power management to reduce the power consumption of the computer. There are two basic techniques available: Hibernate mode and standby mode.

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10. A hibernate feature saves everything in memory on disk, turns off your monitor and hard disk, and then turns off your computer. When you restart your computer, your desktop is restored exactly as you left it.

11. Standby mode conserves power by turning off the display and the hard drive after a

predetermined period of inactivity (a time-out). While your computer is on standby, information in computer memory is not saved on your hard disk. If there is an interruption in power, the information in memory is lost.

12. Windows XP Service Pack 2 offers enhancements and better protection against

viruses, hackers, and worms to increase the security of desktop computers. The enhancements in Window XP Service Pack 2 include: Security Center, Automatic Updates, Windows Firewall, Internet Explorer, Wireless Networking Enhancement and Email in Outlook Express.

13. Microsoft grants a software license in granting users a legal right to run or access a

software program. There are three primary ways in getting a Microsoft licenses software: Full Packaged Product, Original Equipment Manufacturer and Volume Licensing.

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2.8 EXERCISES

True or False 1. Windows XP Professional and Windows XP Edition are the

most common operating system offered by Microsoft. 2. Safe Mode is the best solution to manager the power

consumption of your computer. 3. Windows XP Home Edition supports only one processor,

whereas Windows XP Professional supports two processors.

4. Microsoft also offers a free license type in granting user a

legal right to run or access a software program. 5. All data will lose if you choose a Hibernate mode since you

left your laptop in long periods of time. 6. In Microsoft Windows XP Service Pack 2 (SP2), Windows

Firewall is turned off by default. 7. Remote desktop is useful to the mobile users who are from

another site to require access to information on a primary office computer.

8. Fast User Switching in the Windows XP allows only one

user to log in and use the system. Users also should turn off the computer to allow other users to use same desktop.

9. Turn off your computer while updates are installing.

Windows will automatically turn on your computer after the updates are installed.

10. Windows XP allows users to return to the previous version

if the new driver has problems.

True □

True □

True □

True □

True □

True □

True □

True □

True □

True □

False □

False □

False □

False □

False □

False □

False □

False □

False □

False □

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Fill in the Blanks 1. Windows XP _________ Edition and Windows XP __________ Edition are available

only on supported hardware devices and are not available as stand-alone products. 2. _______________ is the command line used to determine the Windows version of your

laptop. 3. There are two basic ways for power management in Windows XP: __________

_______________________________. 4. Setting a __________________ will not lose your data indeed it will restore you to the

previous session if you left it for a long time. 5. _____________________in Windows XP Service Pack 2 replaces many of the common

dialog boxes that prompt users for information and provides a common area for displaying information.

6. __________________ and ____________________product activation are not required

for Volume Licensing. 7. Use _____________________to update a single computer with a service pack. 8. Internet Explorer provides _________________ for blocking pop-up Windows. 9. _____________________ provide real-time status and alert for Windows Firewall,

Automatic Updates and some antivirus software. 10. After Windows XP Service Pack 2 is installed, Internet Explorer combines many of the

common dialog boxes that prompt users for information into a common area name the ____________________________.

Multiple Choice Questions 1. You are a network administrator for your company. You are asked to research for

Windows Firewall capabilities in protecting computer network from harm. Which Microsoft version should you suggest for your company?

A. UNIX B. Windows XP Professional C. Window 98 D. LINUX

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2. Which of the following are not Windows XP Professional new added features?

A. Remote Desktop B. Internet Information Service C. Dynamic Disk D. Defragmenter tool

3. Which of the following is enhancement features in Windows XP Professional Service

Pack 2?

A. Remote Desktop B. Internet Information Service C. Security Center D. Defragmenter tool

4. Remote Desktop could be used for which of the following scenario? Choose the correct

answers.

A. Training a remote user by interactively walking him or her through the steps required to perform on their Windows XP Professional.

B. Connecting to your computer XP Professional computer at home to access your personal e-mail.

C. Connecting to a computer in a remote office after hours to install the latest updates.

D. Connecting to your Windows XP Home Edition computer at home to edit a Microsoft Word document stored on your computer.

5. You are the desktop administrator who always travels. In the office, you are responsible for managing the desktop and laptop computer for the ETD department. In the time you are away from office, a few computers have big problem of software installation and the staff failed to solve it. Thus, your member needs your help since you are the expert in Windows XP Professional. What is the efficient way to solve this problem?

A. Enable Remote Desktop Connection B. Reinstall the Windows XP Professional C. Enable Standby mode D. Shut down the computer

6. Which of the following are not the steps in configuring Power Management?

A. Enable Remote Desktop Connection B. Enable Hibernation check to apply the Hibernate Mode C. Enable Standby mode D. Shut down the computer

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7. Which of the following are not the steps in determining the Windows Service Pack?

A. Use Winver.exe at Run dialog B. User version.exe at Run dialog C. Click System Properties from the Control Panel and activate the General tab D. Look at the Windows cd

8. Since the service pack is free, how will you tell your friend precisely in order to obtain such service pack?

A. Use Winver.exe at Run dialog and it will automatically update the service pack B. Let the computer connects to Internet every night to update the service pack C. Contact Microsoft TechNet to provide you with service packs D. Make sure her computer has been installed with Windows XP.

9.

Figure 2-24 Windows Security Center

10. Based on Figure above, which the following are false? You can choose more than one

answers.

A. Security Center is an entirely new feature provided by Windows XP Service Pack. B. Remote Desktop Connection can be configured through Windows Security

Center. C. If Automatic Updates is turned off or not set to the recommended settings, the

Security Center provides appropriate recommendations. D. Manage the Internet connection by using Internet Options in the Windows

Security Center.

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Subjective Questions 1. Which features supported in Windows XP Professional are not supported in Windows XP

Home Edition? 2. Differentiates the Windows XP versions? 3. What is a service pack? Differentiate between service pack 1 and service pack 2. 4. What are major enhancement features in Windows Service Pack 2? Explain them. 5. Give three type of Windows license? Briefly explained a Full Package Product license? 6. Your friend prefers to turn off his laptop to close all files, save all operating system data

from lost. Suggest to him what other technique can be used to perform same technique. 7. There are two ways in determining the version of XP package. Show the steps how to tell

your friend about this computer information. 8. You have installed Window XP Professional on your laptop computer. You often carry

the laptop around your campus while studying and periodically have to leave it unattended for period of times. You don’t want to drain the battery at all during these times, but you also do not want to close all your application and shut down Windows XP. What do you do?

9. You are working in one of cartoon animation Company in Malaysia. Currently, your

company got a large project in video editing and composition. Based on your reading in computer knowledge, the computer should have more system memory which up to 16GB of physical RAM to run such project. From your opinion, what is the suitable Windows version should suggest to your project manager? Why you choose it.

10. You are very careful in protecting your computer against the latest viruses and other

security threats. Suggest one solution to solve this problem. Based on your knowledge show the step on how to configure the Automatic Update.

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