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Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian University Lamb, Hair, McDaniel 2008-2009 Pricing Concepts 1 7 CHAPTER

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Page 1: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 1

MKTG

Designed byAmy McGuire, B-books, Ltd.

Prepared byDeborah Baker, Texas Christian University

Lamb, Hair, McDaniel 2008-2009

Pricing Concepts1

7

CHAPTER

Page 2: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 2

Learning Outcomes

Discuss the importance of pricing decisions to the economy and to the individual firm

List and explain a variety of pricing objectives

Explain the role of demand in price determination

LO1

LO2

LO3

Page 3: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 3

Learning Outcomes

Understand the concept of yield management systems

Describe cost-oriented pricing strategies

Demonstrate how the product life cycle, competition, distribution and promotion strategies, customer demands, the Internet and extranets, and perceptions of quality can affect price

LO6

LO5

LO4

Page 4: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 4

Discuss the importance of pricing

decisions to the economy and to the

individual firm

The Importance of PriceThe Importance of PriceLO1

Page 5: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 5

LO1

The Importance of Price

Price allocates resources in a free-market economyPrice allocates resources in a free-market economy

To the consumer...Price is the cost

of something

To the consumer...Price is the cost

of something

To the seller...Price is revenueTo the seller...

Price is revenue

Page 6: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 6

LO1

What Is Price?

Price is that which is given up in an exchange to acquire a good or service.

PricePrice

Page 7: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 7

LO1

The Importance of Price to Marketing Managers

RevenueRevenueThe price charged to customers multiplied by the number of units sold.

The price charged to customers multiplied by the number of units sold.

ProfitProfit Revenue minus expenses.Revenue minus expenses.

Page 8: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 8

LO1

Trends Influencing Price

Flood of new productsFlood of new products

Increased availability of bargain-priced private and generic brandsIncreased availability of bargain-priced private and generic brands

Price cutting as a strategy to maintain or regain market sharePrice cutting as a strategy to maintain or regain market share

Internet used for comparison shoppingInternet used for comparison shopping

Page 9: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 9

REVIEW LEARNING OUTCOMELO1

The Importance of Pricing Decisions

Price X Sales Unit = Revenue

Revenue – Costs = Profit

Profit drives growth, salary increases, and corporate investment

Page 10: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 10

List and explain a variety of pricing

objectives

Pricing ObjectivesPricing ObjectivesLO2

Page 11: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 11

Pricing Objectives

LO2

Profit-Oriented

Sales-Oriented

Status Quo

Page 12: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 12

Profit-Oriented Pricing Objectives

LO2

Profit-Oriented Pricing Objectives

ProfitMaximization

ProfitMaximization

SatisfactoryProfits

SatisfactoryProfits

Target Return on

Investment

Target Return on

Investment

Page 13: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 13

Profit Maximization

LO2

Setting prices so that total

revenue is as large as possible

relative to total costs.

Profit Maximization

Profit Maximization

Page 14: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 14

Return on Investment

LO2

ROI = Net Profit after taxes Total assets

Net profit after taxes divided

by total assets.

Return on

Investment

Return on

Investment

Page 15: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 15

Sales-Oriented Pricing Objectives

LO2

MarketShare

MarketShare

SalesMaximization

SalesMaximization

Sales-Oriented Pricing Objectives

Online

http://www.target.comhttp://www.walmart.comhttp://www.jcpenney.com

Page 16: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 16

Market Share

LO2

Market ShareMarket Share A company’s product sales as a percentage of total sales for that industry.

Page 17: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 17

Sales Maximization

LO2

Short-term objective to maximize sales

Ignores profits, competition, and the marketing environment

May be used to sell off excess inventory

Page 18: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 18

Status Quo Pricing Objectives

LO2

Maintainexistingprices

Maintainexistingprices

Meetcompetition’s

prices

Meetcompetition’s

prices

Status Quo Pricing Objectives

Page 19: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 19

REVIEW LEARNING OUTCOMELO2

Pricing Objectives

ProfitMaximization

SatisfactoryProfits

TargetROI

Profit-Oriented

Sales-Oriented

MarketShare

SalesMaximization

Status Quo

MaintainExisting Price

Page 20: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 20

Explain the role of demand in price determination

The Demand Determinant of PriceThe Demand Determinant of PriceLO3

Page 21: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 21

The Demand Determinant of Price

LO3

DemandDemandThe quantity of a product that will be sold in the market at various prices for a specified period.

The quantity of a product that will be sold in the market at various prices for a specified period.

SupplySupplyThe quantity of a product that will be offered to the market by a supplier at various prices for a specific period.

The quantity of a product that will be offered to the market by a supplier at various prices for a specific period.

Online

http://www.ubid.com

Page 22: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 22

The Demand CurveLO3

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Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 23

The Supply CurveLO3

Page 24: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 24

How Demand and Supply Establish Price

LO3

PriceEquilibrium

PriceEquilibrium

The price at which demand and supply are equal.

The price at which demand and supply are equal.

Elasticity of Demand

Elasticity of Demand

Consumers’ responsiveness or sensitivity to changes in price.

Consumers’ responsiveness or sensitivity to changes in price.

Page 25: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 25

Price EquilibriumLO3

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Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 26

Elasticity of DemandLO3

Elastic Demand Elastic

Demand

Consumers buy more or lessof a product when the price changes.

InelasticDemand

InelasticDemand

An increase or decrease in price will not significantly affect demand.

UnitaryElasticityUnitary

Elasticity

An increase in sales exactly offsets a decrease in prices, and revenue is unchanged.

Page 27: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 27

Elasticity of DemandLO3

Elasticity (E) =Percentage change in quantity

demanded of good A

Percentage change in price of good A

If E is greater than 1, demand is elastic.If E is less than 1, demand is inelastic.If E is equal to 1, demand is unitary.

Page 28: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 28

Elasticity of DemandLO3

Price Goes...Price Goes...Price Goes...Price Goes... Revenue Goes...Revenue Goes...Revenue Goes...Revenue Goes... Demand is...Demand is...

Down Up Elastic

Down Down Inelastic

Up Up Inelastic

Up Down Elastic

Up or Down Stays the Same Unitary Elasticity

Page 29: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 29

Biz Flix

LO3The Money Pit

Page 30: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 30

Elasticity of DemandLO3

Page 31: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 31

Factors that Affect Elasticity of Demand

LO3

Availability of substitutesAvailability of substitutes

Price relative to purchasing powerPrice relative to purchasing power

Product durabilityProduct durability

A product’s other usesA product’s other uses

Rate of inflationRate of inflation

Online

http://www.columbiahouse.com

Page 32: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 32

Understand the concept of yield

management systems

The Power of Yield The Power of Yield Management SystemsManagement SystemsLO4

Page 33: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 33

LO4

Yield Management Systems

Yield Management

Systems

Yield Management

SystemsA technique for adjusting

prices that uses complex

mathematical software to

profitably fill unused

capacity.

Page 34: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 34

LO4

Yield Management Systems

Discounting early purchasesDiscounting early purchases

Limiting early sales at discounted pricesLimiting early sales at discounted prices

Overbooking capacityOverbooking capacity

Page 35: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 35

LO4B

eyond

the

Book

Yield Management Systems

Yield Management Systems (YMS) make it possible for a company to:

1.stimulate demand when

demand is low, and

2.maximize profits when

demand is high.

.

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Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 36

LO4B

eyond

the

Book

SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007.

Yield Management Systems

Office block

House

Airline seat

Utilities

Sport event

Rental car

Shirt

Pencils

Food

Tropical fish

Perishability

Capital Intensity

High

High

Low

Low

Supply Side of Product or Service

Page 37: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 37

LO4B

eyond

the

Book

SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007.

Yield Management Systems

Utilities

Highway use

Telephone

Airline seat

Sport event

Rental car

Mobile phone

Food

Music CD

Shirt

Office block

Laptop

House

Variability of Demand

Variability of Value

High

High

Low

Low

Demand Side of Product or Service

Page 38: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 38

REVIEW LEARNING OUTCOMELO4

Yield Management Systems

Page 39: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 39

Describe cost-oriented pricing strategies

The Cost Determinant of PriceThe Cost Determinant of PriceLO5

Page 40: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 40

The Cost Determinant of Price

LO5

Varies with changes in level of output

Varies with changes in level of output

Types of CostsTypes of Costs

VariableCost

VariableCost Fixed CostFixed Cost

Does not change as level of output changes

Does not change as level of output changes

Page 41: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 41

The Cost Determinant of Price

LO5Break-Even

PricingBreak-Even

Pricing

Profit Maximization Pricing

Profit Maximization Pricing

KeystoningKeystoning

Markup pricingMarkup pricing

MethodsUsed to

Set Prices

MethodsUsed to

Set Prices

Page 42: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 42

Markup Pricing

LO5

Markup Pricing

Markup Pricing

The cost of buying the product from the producer plus amounts for profit and for expenses not otherwise accounted for.

The cost of buying the product from the producer plus amounts for profit and for expenses not otherwise accounted for.

KeystoningKeystoning The practice of marking up prices by 100%, or doubling the cost.

The practice of marking up prices by 100%, or doubling the cost.

Page 43: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 43

Profit Maximization

LO5

ProfitMaximization

ProfitMaximization

A method of setting prices that occurs when marginal revenue equals marginal cost.

A method of setting prices that occurs when marginal revenue equals marginal cost.

MarginalRevenue

MarginalRevenue

The extra revenue associated with selling an extra unit of output, or the change in total revenue with a one-unit change in output.

The extra revenue associated with selling an extra unit of output, or the change in total revenue with a one-unit change in output.

Page 44: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 44

Break-Even Pricing

LO5

Page 45: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 45

Break-Even Pricing

LO5

Break-EvenQuantity = Total fixed costs

Fixed cost contribution

Fixed costContribution = Price - Avg. Variable Cost

Page 46: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 46

REVIEW LEARNING OUTCOMELO5

Cost-Oriented Pricing Strategies

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Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 47

Demonstrate how the product life cycle, competition,

distribution and promotion strategies, customer demands, the Internet and extranets, and

perceptions of quality can affect price

Other Determinants of PriceOther Determinants of PriceLO6

Page 48: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 48

Other Determinants of Price

LO6 Perceived QualityPerceived Quality

Promotion StrategyPromotion Strategy

Distribution StrategyDistribution Strategy

CompetitionCompetition

Stages of theProduct Life Cycle

Stages of theProduct Life Cycle

Page 49: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 49

Stages in the Product Life Cycle

LO6

IntroductoryIntroductoryStageStage

GrowthGrowthStageStage

DeclineDeclineStageStage

$$

HighHigh$$

StableStable$$

DecreaseDecrease

MaturityMaturityStageStage

$$DecreaseDecrease

StableStable

HighHigh

Page 50: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 50

The Competition

LO6

High prices may induce firms to enter the market

Competition can lead to price wars

Global competition

may force firms to

lower prices

Page 51: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 51

Distribution Strategy

LO6

ManufacturersManufacturers Wholesalers/RetailersWholesalers/Retailers

Offer a larger profit margin or trade allowance

Use exclusive distribution

Franchising

Avoid business with price-cutting discounters

Develop brand loyalty

Sell against the brand

Buy gray-market goods

Page 52: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 52

Distribution Strategy

LO6

Stocking well-known branded items

at high prices in order to sell store

brands at discounted prices.

Selling againstthe brand

Selling againstthe brand

Page 53: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 53

The Impact of the Internet

LO6

Internet auctions Internet auctions

Shopping bots Shopping bots

Second opinions from expert sites Second opinions from expert sites

Product selection Product selection

Page 54: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 54

LO6B

eyond

the

Book

SOURCE: Jeffrey A. Trachtenberg, “Borders Business Plan Gets a Rewrite,” Wall Street Journal, March 22, 2007 B1

Net Publisher Revenue

1998 2006$22.5 Billion $28.5 Billion

Online 13%

Schools and Libraries 24%

Book Clubs 5%

Non-bookstore Retail 18%

Traditional Retail 38%

[+ 2% direct-to-consumer sales]

Online 2%

Schools and Libraries 27%

Book Clubs 16%

Non-bookstore Retail 13%

Traditional Retail 42%

Impact of the Internet on Book Distribution

Page 55: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 55

The Relationship of Price to Quality

LO6

Charging a high price to

help promote a high-

quality image.

Online

http://www.vivre.comhttp://www.bluefly.com

Prestige PricingPrestige Pricing

Page 56: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 56

LO6B

eyond

the

Book

Prestige Pricing

SOURCE: Ellen Byron “To Refurbish Its Image, Tiffany Risks Profits,” Wall Street Journal, 1/10/07 A1.

When Tiffany & Co. created a line of more affordable silver jewelry to broaden its offerings to the upper-middle classes it took a gamble with its reputation as an upscale luxury brand. Tiffany’s managers began to worry about alienating its core clientele—the older, affluent, and conservative customer who prizes exclusivity.

Tiffany decided to protect its brand equity by significantly raising prices on its silver jewelry beyond the reach of “aspirational” customers while aggressively courting its affluent customers. Still, Tiffany lost some wealthy customers who complained that “everyone has Tiffany jewelry now.”

Page 57: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 57

LO6B

eyond

the

Book

Premium Pets

The pet-care market is a $47-billion industry

in the United States

17.4 million of the 52.8 million pet-owning households qualify as “premium” or “uber” owners, sparing no expense on high-end products for their pets

Uber owners tripled their pet-supply spending between 1995 and 2005 (from $5.2 billion to $18.6 billion)

Products for pets that are made to resemble products for humans—with familiar brand names—are growing the most in popularity

SOURCE: Tom Ehart, “’Functional Pampering’ by ‘Uber Owners’ to drive Premium Pet Products Market Growth,” Packaged Facts, August 31, 2007.

Page 58: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 58

Dimensions of Quality

LO6

1. Ease of use

2. Versatility

3. Durability

4. Serviceability

5. Performance

6. Prestige

Page 59: Chapter 17Copyright ©2009 Cengage Learning Inc. All rights reserved 1 MKTG Designed by Amy McGuire, B-books, Ltd. Prepared by Deborah Baker, Texas Christian

Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 59

REVIEW LEARNING OUTCOMELO6

Factors Affecting Price