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Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 1
MKTG
Designed byAmy McGuire, B-books, Ltd.
Prepared byDeborah Baker, Texas Christian University
Lamb, Hair, McDaniel 2008-2009
Pricing Concepts1
7
CHAPTER
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 2
Learning Outcomes
Discuss the importance of pricing decisions to the economy and to the individual firm
List and explain a variety of pricing objectives
Explain the role of demand in price determination
LO1
LO2
LO3
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 3
Learning Outcomes
Understand the concept of yield management systems
Describe cost-oriented pricing strategies
Demonstrate how the product life cycle, competition, distribution and promotion strategies, customer demands, the Internet and extranets, and perceptions of quality can affect price
LO6
LO5
LO4
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 4
Discuss the importance of pricing
decisions to the economy and to the
individual firm
The Importance of PriceThe Importance of PriceLO1
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 5
LO1
The Importance of Price
Price allocates resources in a free-market economyPrice allocates resources in a free-market economy
To the consumer...Price is the cost
of something
To the consumer...Price is the cost
of something
To the seller...Price is revenueTo the seller...
Price is revenue
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 6
LO1
What Is Price?
Price is that which is given up in an exchange to acquire a good or service.
PricePrice
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 7
LO1
The Importance of Price to Marketing Managers
RevenueRevenueThe price charged to customers multiplied by the number of units sold.
The price charged to customers multiplied by the number of units sold.
ProfitProfit Revenue minus expenses.Revenue minus expenses.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 8
LO1
Trends Influencing Price
Flood of new productsFlood of new products
Increased availability of bargain-priced private and generic brandsIncreased availability of bargain-priced private and generic brands
Price cutting as a strategy to maintain or regain market sharePrice cutting as a strategy to maintain or regain market share
Internet used for comparison shoppingInternet used for comparison shopping
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 9
REVIEW LEARNING OUTCOMELO1
The Importance of Pricing Decisions
Price X Sales Unit = Revenue
Revenue – Costs = Profit
Profit drives growth, salary increases, and corporate investment
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 10
List and explain a variety of pricing
objectives
Pricing ObjectivesPricing ObjectivesLO2
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 11
Pricing Objectives
LO2
Profit-Oriented
Sales-Oriented
Status Quo
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 12
Profit-Oriented Pricing Objectives
LO2
Profit-Oriented Pricing Objectives
ProfitMaximization
ProfitMaximization
SatisfactoryProfits
SatisfactoryProfits
Target Return on
Investment
Target Return on
Investment
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 13
Profit Maximization
LO2
Setting prices so that total
revenue is as large as possible
relative to total costs.
Profit Maximization
Profit Maximization
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 14
Return on Investment
LO2
ROI = Net Profit after taxes Total assets
Net profit after taxes divided
by total assets.
Return on
Investment
Return on
Investment
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 15
Sales-Oriented Pricing Objectives
LO2
MarketShare
MarketShare
SalesMaximization
SalesMaximization
Sales-Oriented Pricing Objectives
Online
http://www.target.comhttp://www.walmart.comhttp://www.jcpenney.com
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 16
Market Share
LO2
Market ShareMarket Share A company’s product sales as a percentage of total sales for that industry.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 17
Sales Maximization
LO2
Short-term objective to maximize sales
Ignores profits, competition, and the marketing environment
May be used to sell off excess inventory
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 18
Status Quo Pricing Objectives
LO2
Maintainexistingprices
Maintainexistingprices
Meetcompetition’s
prices
Meetcompetition’s
prices
Status Quo Pricing Objectives
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 19
REVIEW LEARNING OUTCOMELO2
Pricing Objectives
ProfitMaximization
SatisfactoryProfits
TargetROI
Profit-Oriented
Sales-Oriented
MarketShare
SalesMaximization
Status Quo
MaintainExisting Price
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 20
Explain the role of demand in price determination
The Demand Determinant of PriceThe Demand Determinant of PriceLO3
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 21
The Demand Determinant of Price
LO3
DemandDemandThe quantity of a product that will be sold in the market at various prices for a specified period.
The quantity of a product that will be sold in the market at various prices for a specified period.
SupplySupplyThe quantity of a product that will be offered to the market by a supplier at various prices for a specific period.
The quantity of a product that will be offered to the market by a supplier at various prices for a specific period.
Online
http://www.ubid.com
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 22
The Demand CurveLO3
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 23
The Supply CurveLO3
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 24
How Demand and Supply Establish Price
LO3
PriceEquilibrium
PriceEquilibrium
The price at which demand and supply are equal.
The price at which demand and supply are equal.
Elasticity of Demand
Elasticity of Demand
Consumers’ responsiveness or sensitivity to changes in price.
Consumers’ responsiveness or sensitivity to changes in price.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 25
Price EquilibriumLO3
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 26
Elasticity of DemandLO3
Elastic Demand Elastic
Demand
Consumers buy more or lessof a product when the price changes.
InelasticDemand
InelasticDemand
An increase or decrease in price will not significantly affect demand.
UnitaryElasticityUnitary
Elasticity
An increase in sales exactly offsets a decrease in prices, and revenue is unchanged.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 27
Elasticity of DemandLO3
Elasticity (E) =Percentage change in quantity
demanded of good A
Percentage change in price of good A
If E is greater than 1, demand is elastic.If E is less than 1, demand is inelastic.If E is equal to 1, demand is unitary.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 28
Elasticity of DemandLO3
Price Goes...Price Goes...Price Goes...Price Goes... Revenue Goes...Revenue Goes...Revenue Goes...Revenue Goes... Demand is...Demand is...
Down Up Elastic
Down Down Inelastic
Up Up Inelastic
Up Down Elastic
Up or Down Stays the Same Unitary Elasticity
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 29
Biz Flix
LO3The Money Pit
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 30
Elasticity of DemandLO3
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 31
Factors that Affect Elasticity of Demand
LO3
Availability of substitutesAvailability of substitutes
Price relative to purchasing powerPrice relative to purchasing power
Product durabilityProduct durability
A product’s other usesA product’s other uses
Rate of inflationRate of inflation
Online
http://www.columbiahouse.com
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 32
Understand the concept of yield
management systems
The Power of Yield The Power of Yield Management SystemsManagement SystemsLO4
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 33
LO4
Yield Management Systems
Yield Management
Systems
Yield Management
SystemsA technique for adjusting
prices that uses complex
mathematical software to
profitably fill unused
capacity.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 34
LO4
Yield Management Systems
Discounting early purchasesDiscounting early purchases
Limiting early sales at discounted pricesLimiting early sales at discounted prices
Overbooking capacityOverbooking capacity
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 35
LO4B
eyond
the
Book
Yield Management Systems
Yield Management Systems (YMS) make it possible for a company to:
1.stimulate demand when
demand is low, and
2.maximize profits when
demand is high.
.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 36
LO4B
eyond
the
Book
SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007.
Yield Management Systems
Office block
House
Airline seat
Utilities
Sport event
Rental car
Shirt
Pencils
Food
Tropical fish
Perishability
Capital Intensity
High
High
Low
Low
Supply Side of Product or Service
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 37
LO4B
eyond
the
Book
SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007.
Yield Management Systems
Utilities
Highway use
Telephone
Airline seat
Sport event
Rental car
Mobile phone
Food
Music CD
Shirt
Office block
Laptop
House
Variability of Demand
Variability of Value
High
High
Low
Low
Demand Side of Product or Service
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 38
REVIEW LEARNING OUTCOMELO4
Yield Management Systems
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 39
Describe cost-oriented pricing strategies
The Cost Determinant of PriceThe Cost Determinant of PriceLO5
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 40
The Cost Determinant of Price
LO5
Varies with changes in level of output
Varies with changes in level of output
Types of CostsTypes of Costs
VariableCost
VariableCost Fixed CostFixed Cost
Does not change as level of output changes
Does not change as level of output changes
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 41
The Cost Determinant of Price
LO5Break-Even
PricingBreak-Even
Pricing
Profit Maximization Pricing
Profit Maximization Pricing
KeystoningKeystoning
Markup pricingMarkup pricing
MethodsUsed to
Set Prices
MethodsUsed to
Set Prices
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 42
Markup Pricing
LO5
Markup Pricing
Markup Pricing
The cost of buying the product from the producer plus amounts for profit and for expenses not otherwise accounted for.
The cost of buying the product from the producer plus amounts for profit and for expenses not otherwise accounted for.
KeystoningKeystoning The practice of marking up prices by 100%, or doubling the cost.
The practice of marking up prices by 100%, or doubling the cost.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 43
Profit Maximization
LO5
ProfitMaximization
ProfitMaximization
A method of setting prices that occurs when marginal revenue equals marginal cost.
A method of setting prices that occurs when marginal revenue equals marginal cost.
MarginalRevenue
MarginalRevenue
The extra revenue associated with selling an extra unit of output, or the change in total revenue with a one-unit change in output.
The extra revenue associated with selling an extra unit of output, or the change in total revenue with a one-unit change in output.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 44
Break-Even Pricing
LO5
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 45
Break-Even Pricing
LO5
Break-EvenQuantity = Total fixed costs
Fixed cost contribution
Fixed costContribution = Price - Avg. Variable Cost
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 46
REVIEW LEARNING OUTCOMELO5
Cost-Oriented Pricing Strategies
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 47
Demonstrate how the product life cycle, competition,
distribution and promotion strategies, customer demands, the Internet and extranets, and
perceptions of quality can affect price
Other Determinants of PriceOther Determinants of PriceLO6
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 48
Other Determinants of Price
LO6 Perceived QualityPerceived Quality
Promotion StrategyPromotion Strategy
Distribution StrategyDistribution Strategy
CompetitionCompetition
Stages of theProduct Life Cycle
Stages of theProduct Life Cycle
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 49
Stages in the Product Life Cycle
LO6
IntroductoryIntroductoryStageStage
GrowthGrowthStageStage
DeclineDeclineStageStage
$$
HighHigh$$
StableStable$$
DecreaseDecrease
MaturityMaturityStageStage
$$DecreaseDecrease
StableStable
HighHigh
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 50
The Competition
LO6
High prices may induce firms to enter the market
Competition can lead to price wars
Global competition
may force firms to
lower prices
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 51
Distribution Strategy
LO6
ManufacturersManufacturers Wholesalers/RetailersWholesalers/Retailers
Offer a larger profit margin or trade allowance
Use exclusive distribution
Franchising
Avoid business with price-cutting discounters
Develop brand loyalty
Sell against the brand
Buy gray-market goods
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 52
Distribution Strategy
LO6
Stocking well-known branded items
at high prices in order to sell store
brands at discounted prices.
Selling againstthe brand
Selling againstthe brand
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 53
The Impact of the Internet
LO6
Internet auctions Internet auctions
Shopping bots Shopping bots
Second opinions from expert sites Second opinions from expert sites
Product selection Product selection
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 54
LO6B
eyond
the
Book
SOURCE: Jeffrey A. Trachtenberg, “Borders Business Plan Gets a Rewrite,” Wall Street Journal, March 22, 2007 B1
Net Publisher Revenue
1998 2006$22.5 Billion $28.5 Billion
Online 13%
Schools and Libraries 24%
Book Clubs 5%
Non-bookstore Retail 18%
Traditional Retail 38%
[+ 2% direct-to-consumer sales]
Online 2%
Schools and Libraries 27%
Book Clubs 16%
Non-bookstore Retail 13%
Traditional Retail 42%
Impact of the Internet on Book Distribution
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 55
The Relationship of Price to Quality
LO6
Charging a high price to
help promote a high-
quality image.
Online
http://www.vivre.comhttp://www.bluefly.com
Prestige PricingPrestige Pricing
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 56
LO6B
eyond
the
Book
Prestige Pricing
SOURCE: Ellen Byron “To Refurbish Its Image, Tiffany Risks Profits,” Wall Street Journal, 1/10/07 A1.
When Tiffany & Co. created a line of more affordable silver jewelry to broaden its offerings to the upper-middle classes it took a gamble with its reputation as an upscale luxury brand. Tiffany’s managers began to worry about alienating its core clientele—the older, affluent, and conservative customer who prizes exclusivity.
Tiffany decided to protect its brand equity by significantly raising prices on its silver jewelry beyond the reach of “aspirational” customers while aggressively courting its affluent customers. Still, Tiffany lost some wealthy customers who complained that “everyone has Tiffany jewelry now.”
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 57
LO6B
eyond
the
Book
Premium Pets
The pet-care market is a $47-billion industry
in the United States
17.4 million of the 52.8 million pet-owning households qualify as “premium” or “uber” owners, sparing no expense on high-end products for their pets
Uber owners tripled their pet-supply spending between 1995 and 2005 (from $5.2 billion to $18.6 billion)
Products for pets that are made to resemble products for humans—with familiar brand names—are growing the most in popularity
SOURCE: Tom Ehart, “’Functional Pampering’ by ‘Uber Owners’ to drive Premium Pet Products Market Growth,” Packaged Facts, August 31, 2007.
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 58
Dimensions of Quality
LO6
1. Ease of use
2. Versatility
3. Durability
4. Serviceability
5. Performance
6. Prestige
Chapter 17 Copyright ©2009 Cengage Learning Inc. All rights reserved 59
REVIEW LEARNING OUTCOMELO6
Factors Affecting Price