chapter 16 -compensation

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    COMPENSATION

    ADMINISTRATION

    Prof. Jamuna

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    ANNOTATED OUTLINE

    INTRODUCTIONCompensation is what employees receive in exchange for their contribution

    to the organization. Generally speaking, employees offer their services for

    three types of rewards

    Base pay

    Variable pay Benefits

    Compensation Administration

    The most important objective of any pay system is fairness or equity, generally

    expressed in three forms

    Internal equity: where more difficult jobs are paid more

    External equity: where jobs are fairly compensated in comparison to

    similar jobs in labour market

    Individual equity: where equal pay is ensured for equal work

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    Objectives of compensation planning

    Attract talent

    Retain talent

    Ensure equity

    Reward appropriately(loyalty, commitment, experience, risk raking and other

    desired behaviours)

    Control costs

    Comply with legal rules

    Ease of operation

    Compensation Administration

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    Equity And Pay Rates

    Equity in pay rates could be achieved through five steps

    Compensation Administration

    Ensuring equity in pay rates Find the worth of each job through job evaluation

    Conduct a salary survey through the following methods

    Key job matching Key class matching

    Occupational method

    Job evaluation method

    Broad classification method

    Group similar jobs into pay grades(pay grades are groups of jobs within aparticular class that are paid the same rate

    Price each pay grade by using wage curve(curve in a scatter diagramrepresenting the relationship between relative worth of jobs and wage rates)

    Fix a pay rage for each grade (like pay for officer category I, II, III etc)

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    Components of Pay Structure

    The two essential components of pay structure are; basic wages anddearness allowance .the basic wage rate is fixed taking the skill

    needs of the job, experience needed, difficulty of work, training

    required, responsibilities involved and the hazardous nature of the job.

    Dearness allowance it paid to employees in order to compensate

    them for the occasional or regular rise in the price of essentialcommodities.

    Compensation Administration

    Components of pay structure in India

    Under the Workmen's Compensation Act

    Wages for leave period, holiday pay, overtime pay, bonus, attendance bonusand good conduct bonus

    Under the Payment of Wages Act

    Retrenchment compensation, payment in lieu of notice , gratuity payable on

    discharge

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    The following, however, do not come under the term wages

    Bonus

    Payments made under a profit sharing scheme

    Value of house accommodation

    Medical allowances

    Travelling allowances

    Any other sum paid to defray special expenses incurred by

    the worker

    Contribution to pension, provident fund

    Any amenity or service excluded from the computation of

    wages

    Compensation Administration

    Components of Pay Structure

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    It is the process of managing a companys compensation (basecompensation as well as supplementary) programme Base

    compensation, here, refers to monetary payments to employees in

    the form of wages and salaries. It is a fixed, non-incentive kind of

    payment calculated on the basis of time spent by an employee on

    the job. Supplementary compensation signifies incentive payments

    based on the actual performance of an employee.

    Compensation Administration

    Wage And Salary Administration

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    Objectives

    To establish a fair and equitable remuneration

    To attract competent personnel

    To retain present employees

    To control labour cost

    To improve motivation and morale of employees

    To project a good image of the company

    Compensation Administration

    Wage And Salary Administration

    Principles

    Wage and salary plans be sufficiently flexible

    Job evaluation being done scientifically

    Wage and salary plans be always consistent with overallplans

    Wage and salary plans being responsive to changingconditions

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    Factors affecting compensationlevels

    Compensation Administration

    Factors influencing compensation levels

    Job needs

    Ability to pay

    Cost of living

    Prevailing wage rates

    Unions

    Productivity

    State regulation

    Demand and supply of labour

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    Wage Policy In India

    A wage policy offers certain guidelines for determining a wagestructure. The term wage structure refers to various pay scales

    showing rages of pay within each grade. Three important elements of

    wage policy in India need to be elaborated here

    Minimum wage: Wage sufficient to sustain and preserve the

    efficiency of the worker and offer basic amenities of life

    Fair wage: It is above the minimum wage but below the living

    wage. It is fixed, taking into account factors such as the

    productivity of labour, prevailing wage rates, level of national

    income and its distribution, the employers capacity to pay etc. Living wage: This is the highest amount of wages proposed by

    the government, offering basic amenities of life and satisfying

    the social needs of worker.

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    State regulation of wages

    Institutions involved in fixation ofwages

    Employer

    Collective Bargaining

    Legislation Minimum Wages Act

    Wage Boards Payment of Wages Act

    Pay Commissions Adjudication Machinery

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    Wage differentials

    Differences in wage rates are inevitable in any industry and the

    reasons are fairly obvious

    Reasons for wage differentialsWage differentials Reasons

    Interpersonal differentials Differentials in sex, ski lls, age, knowledge, experience

    Inter-occupational differentials Varying requirements of skill, knowledge, demand-supply situation

    Inter-area differentials Cost of living, abil ity of employers to pay, demand and supply situation, extent

    of unionisation

    Inter-firm differentials Abi li ty of emplo yer to pay, emp loyee s bargaining power, degree of

    unionisation, skill needs, etc.

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    Compensation Administration

    Choices In Designing ACompensation System

    The compensation that is followed by a firm should be in tune withits own unique character and culture and allow the firm to achieve

    its strategic objectives. A variety of choices confront a firm here:

    Internal and external pay

    Fixed vs. variable pay

    Performance vs. membership

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    Compensation Administration

    Guidelines for effective performancebased pay stems

    To be fair to employees, organisations should keep the following guidelines in mind

    while instituting merit-pay systems

    Establish high standards of performance, so that only the truly outstandingemployees emerge as winners.

    Develop accurate performance appraisal systems. The focus must be on job-

    specific, results-oriented criteria as well as employee behaviours.

    Train supervisions in the mechanics of carrying out appraisals and offering

    feedback to employees in a proper way.

    Tie rewards closely to performance.

    Use a wide range of increases. Also, make pay increases meaningful.

    Choices In Designing ACompensation System

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    Compensation Administration

    Suitability of job based vs. knowledgebased pay systems

    A job based-pay system is suitable

    when: Jobs do not change often

    Technology is stable

    Lot of training is required to learn agiven job

    Turnover is relatively how

    Employees are expected to moveup through the ranks over time

    Jobs are fairly standardised withinthe industry

    Individual-based pay system is suitable

    when: The firm has relatively educated

    employees with both the ability andwillingness to learn different jobs

    The firm's technology, processes aresubject to frequent change

    Vertical growth opportunities arelimited

    Opportunities to learn new skillsexist

    Teamwork and employeeparticipation are encouraged

    Job vs. individual pay

    Choices In Designing ACompensation System

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    Compensation Administration

    Broad banding vs. Competencybased pay system

    Organisations that follow a skill-based or Competency Based Pay System frequentlyuse broad banding to structure their compensation payments to employees. Broadbranding simply compresses many traditional salary grades (say 15 to 20 grades)into a few wide salary bands (three or four grades). By having relatively few jobgrades, this approach tries to play down the value of promotions. Depending onchanging market conditions and organisational needs, employees move from oneposition to another without raising objectionable questions, (such as when the new

    grade is available, what pay adjustments are made when duties change etc.) As aresult movement of employees between departments, divisions and locationsbecomes smooth. Employees with greater flexibility and broader set of capabilitiescan always go in search of jobs in other departments or locations that allow them touse their potential fully. Broad banding, further, helps reduce the emphasis onhierarchy and status. However, broad banding can be a little unsetting to a newrecruit when he is made to roll on various jobs. Most employees still believe that theexistence of many grades helps them grab promotional opportunities over a period oftime. Any organisation having fewer grades may be viewed negatively as havingfewer upward promotion opportunities. Moreover, a number of individuals may notwant to move across the organisation into other areas.

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    Compensation Administration

    Below market vs. above market compensation

    Open vs. secret pay

    Choices In Designing ACompensation System

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    Managerial Compensation In India

    Compensation Administration

    Executive compensation is built around three factors in India

    Job complexity

    Employers ability to pay

    Managerial productivity

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    Compensation Administration

    Executive compensation: Privatesector vs. Public sector

    In a well publicised front page news sometime back The Economic Times mentionedabout the miserable salary levels of top executives in public sector units in India. For

    example the State Bank of India chief is paid 10% of HDFC Bank Managing Director,

    BHEL's chief getting about Rs.10 to 12 lakhs per year as against ABB's MD getting

    nearly Rs.40 to 50 lakhs; Indian Oil Corporation's chief getting Rs.10 to 15 lakhs per

    annum as against Reliance Industries' Ambanis getting a package of over Rs.10 crore

    per annum. Salary levels in 'hot' private sector such as BPO, hospitality,biotechnology 'Media', IT, Telecommunications, Oil, Automobiles and Insurance are

    way above the packages offered to executives in public sector for various reasons

    such as: overstaffing, inefficient processes, pressure on margins due to competition,

    appointment of people without requisite skills at the top level, political interference

    especially in pricing the products or services, legal constraints etc.

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    Compensation Administration

    How to retain talent?

    Improving communication

    Changing work rules

    Increasing pay and incentives

    Ego massaging services

    Non-poaching agreements

    Opportunities to upgrade skills and knowledge

    Offering jobs with stretch, pull and challenge