chapter 10 management skills 1 section 10.2 working together chapter 10 interpersonal skills...
TRANSCRIPT
Chapter 10 Management Skills 1
Section 10.2 Working Together
Chapter 10 Interpersonal Skills
Marketing EssentialsMarketing Essentials
Chapter 10 Management Skills 2
SECTION 10.2SECTION 10.2
What You'll LearnWhat You'll Learn
The importance of teamwork in the business world
Six aspects of successful teamwork
Working TogetherWorking Together
Chapter 10 Management Skills 3
SECTION 10.2SECTION 10.2 Working TogetherWorking Together
Why It's ImportantWhy It's Important
Teamwork in business is like teamwork in the sports arena. You may not wear a uniform in the work world, but you will be a member of a team dedicated to achieving specific goals. Develop the habit of being a good team member by always fulfilling your responsibilities, and you won't let your team down on your job.
Chapter 10 Management Skills 4
SECTION 10.2SECTION 10.2 Working TogetherWorking Together
Key TermsKey Terms
consensus
agreements
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SECTION 10.2SECTION 10.2 Working TogetherWorking Together
A team is a group of people who work together to achieve a goal. Teamwork is the skill they use to achieve that goal.
Effective teams employ the following strategies:
Teamwork
training team planning team goals assigning roles
agreements shared leadership and
shared responsibility
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SECTION 10.2SECTION 10.2 Working TogetherWorking Together
Training
To be an effective team member, you must have training for all the tasks you will perform.
On the job, people are cross-trained for many tasks on a team. This gives the team flexibility and several strengths. Work becomes more enjoyable when you know you will not be doing the same thing every day.
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Team Planning
Before a team can begin working together on a project, it is important for the team to make a plan. This will ensure that each team member understands what will be involved in the project.
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Team Goals
Before a team can begin to act, it has to be clear about what its goals are. Team members must first feel involved in defining a goal in order to feel committed to it.
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Assigning Roles
Each person on the team needs to know which part of the process he or she is responsible for each day. Members are usually assigned tasks based on their skills and experience.
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An agreement is a specific commitment that each member makes with the group. It is like a contract or a promise to perform a certain task within a certain period of time. A team's agreements must be consistent with its goals.
Agreements
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Each member must feel responsible for the whole team's efforts in order for a team to work. That is shared responsibility.
Shared leadership allows all team members to perform some management functions.
Shared Responsibility and Shared Leadership
Chapter 10 Management Skills 12
10.2 ASSESSMENTASSESSMENT
Reviewing Key Terms and Concepts
1. What is teamwork? Why is it important in
the business world?
2. List six aspects of successful teamwork.
3. What is a consensus?
4. What is the idea behind shared leadership?
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10.2 ASSESSMENTASSESSMENT
Thinking Critically
Why would employees be more motivated to perform well on a team than in an individual effort?
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10.2 Graphic OrganizerGraphic Organizer
The Aspects of Successful Teamwork
SuccessfulTeamwork
SuccessfulTeamwork
TrainingTeam Planning
Team GoalsAssigning Roles
AgreementsShared Leadership
Shared Responsibility
Chapter 10 Management Skills 15
End of Section 10.2
Marketing EssentialsMarketing Essentials