CHAPTER 10

Computer-Assisted Communication

OBJECTIVES

1. Identify the components needed to establish computer-assisted communication

2. Describe computer communication modalities

3. Identify security threats when using email

4. Send email messages and attachments

5. Join an electronic discussion group

6. Access newsgroups, bulletin boards, chat rooms and online social networking communities

Components Needed for Computer-Assisted Communication

•Sender and receiver must have appropriate hardware, software and connection

•Network

•Consists of all computers and related devices that are connected together

•Electronic Mail

•Email is a way to send messages to others electronically

•Header and the body

UNL

•Date

•Includes date and time message was sent

•From

•Identifies the sender’s email address and name

•To

•Identifies the receiver’s email address and name

•CC

•Identifies other people who will receive a copy of the email message

•Subject

•Topic discussed in the email

Email Addresses

•The User ID

•The “at” Symbol (@)

•The User’s Domain

•Distribution List

Email Etiquette (Netiquette)

•Start the message with a greeting

•Include only what is appropriate for others to read

•Be clear and concise

•Keep it short

•Always specify the content of the message

•Never type in all capital letters

Email Etiquette (Netiquette)

•Make the message well presented

•Respect copyright

•Avoid flaming

•Sign the message

•Do not send chain letters

Email Attachments

•A file sent along with an email message

•Inserting attachments

•Reading attachments

•Safe Email Practices

•At least 80% of U.S. Population access Internet at home

•Phishing Scams can lead to identity theft

Collaboration and Discussion Groups

•Online Tools for Collaboration

•Electronic Discussion Groups

•Discussion group software application

•To subscribe

•Joining an Electronic Discussion Group

•Address the email message to appropriate address

•Put no other information in the header

•Type “subscribe”

•Put no other information in the body

Collaboration and Discussion Groups

•Attempt to subscribe is unsuccessful

•Attempt to subscribe is successful

•Participation time in the listserve and when it will be decreased

•Posting and Email Message to a list

•Send message to the list’s address

•Put topic in the subject line

•Use appropriate Netiquette

•Always sign the message

Discussion Groups

•Internet Conferencing

•Chat

•Register as required by the chat room

•Log in and read the messages in current section

•Participate when you are ready

Wikis

•Select a group coordinator•Establish clear rules•Keep a copy of all deleted materials•Establish clear rules for deadlines•Have a backup plan•Be sure teacher is comfortable with rules

•VoIP

•Acronym stands for Voice over Internet Protocol

•Document Sharing

•Groups work together on common document from separate spaces

•Online Social Networking

•Web-based services allowing users to construct a personal connection