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TRANSCRIPT
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The Importance of MIS
Chapter 1
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This Could Happen to You: You’re Firing Me?
Jennifer lacks critical skills that AllRoad Parts
needs
1. Abstract reasoning skills.
2. Systems thinking skills.
3. Collaboration skills.
4. Experimentation skills.
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Study Questions
Q1: Why is Introduction to MIS the most important class in the business
school?
Q2: What is MIS?
Q3: How can you use the five-component model?
Q4: Why is the difference between information technology and
information systems important?
Q5: What is information?
Q6: What are necessary data characteristics?
Q7: 2024?
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Q1: Why Is Introduction to MIS the Most Important
Class in the Business School?
Moore’s Law
– “The number of transistors per square inch on an
integrated chip doubles every 18 months.”
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Computer Price/ Performance Ratio Historical Trend
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Some Consequences
• YouTube • Pintrest
• Facebook • Woot
• Pandora • Twitter
• LinkedIn • Foursquare
None prominent in 2005, some didn’t exist in 2005
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What Are the Cost Effective Business Applications of
Facebook, Twitter, or Whatever Will Soon Appear?
• Are Facebook’s “Like” and Twitter’s “Follow” applications cost-
effective? Do they generate revenue worth the expense of
running them? What about cloud apps?
• Marketing people, not technical specialists, must answer these
questions.
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How Can I Attain Job Security?
"The only job security that exists, is a marketable skill
and the courage to use it.”
• Any routine skill can and will be outsourced to lowest
bidder.
• Message: Develop strong non-routine cognitive skills.
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What Is a Marketable Skill?
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How Can Intro to MIS Help You Learn Non-Routine
Skills?
• Abstract Reason
– Ability to make and manipulate models.
– Learn five components of an information system model.
– Chapter 5: How to create data models.
– Chapter 10: How to make process models.
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How Can Intro to MIS Help You Learn Non-Routine
Skills? (cont’d)
• Systems Thinking
– Ability to model system components, connect inputs and
outputs among components to reflect structure and
dynamics of system observed.
• Discuss, illustrate, critique systems; compare alternative
systems; apply different systems to different situations.
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How Can Intro to MIS Help You Learn Non-Routine
Skills? (cont’d)
• Collaboration
– Activity of two or more people working together to achieve
a common goal, result, or work product.
– Chapter 2 discusses collaboration skills and illustrates
several sample collaboration information systems.
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How Can Intro to MIS Help You Learn Non-Routine
Skills? (cont’d)
• Ability to Experiment
– Make reasoned analysis of an opportunity; developing and evaluating possible solutions.
“I’ve never done this before.”
“I don’t know how to do it.”
“But will it work?”
“Is it too weird for the market?”
• Fear of failure paralyzes.
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Job Growth over the Past Twenty Years
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Bottom Line of MIS Course
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Q2: What Is MIS?
• Key elements
1. Management and use.
2. Information systems.
3. Strategies.
• Goal of MIS
Managing IS to achieve business strategies.
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What Is MIS (cont’d)
Management
• The key is to develop, maintain, and adapt.
• To create an information system that meets your needs,
take an active role in the system’s development. Why?
– Business professionals understand business needs and
requirements.
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Components of an Information System?
Components interact to produce information
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Development and Use of Information Systems
• Business professionals need to:
– Take active role to ensure systems meet their needs.
– Understand how IS is constructed.
– Consider users’ needs during development.
– Learn how to use the IS.
– Ancillary (security, backups).
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Achieving Strategies
• Information systems exist to help people in a business achieve the business' strategies.
– “What is the purpose of our Facebook page?”
– “What is it going to do for us?”
– “What is our policy for employees’ contributions?”
– “What should we do about critical customer reviews?”
– “Are the costs of maintaining the page sufficiently offset by
the benefits?”
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Q3: How Can You Use the Five-Component Model?
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Characteristics of the Five Components
Most Important Component
YOU!– Quality of your thinking, your ability to conceive
information from data, determined by your cognitive skills.
– Information is value you add to information systems.
All Components Must Work.
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Characteristics of the Five Components (cont'd)
• High-Tech Versus Low-Tech Information Systems.
• Understanding the Scope of New Information Systems.
• Components Ordered by Difficulty and Disruption.
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Why Is the Difference Between Information Technology and
Information Systems Important to You? (cont’d)
• Avoid a common mistake: Cannot buy an IS
– Can buy IT, rent, lease hardware, software and
databases, and predesigned procedures.
• Your people need to execute procedures to employ new IT.
• Use of new system requires training, overcoming
employees’ resistance, and managing employees as they
use new system.
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Using MIS InClass 1: Information Systems and Online
Dating (Group Exercise)Basis Companies
Theory of relationships: personality, compatibility, etc.
• Chemistry
• eHarmony
• PerfectMatch
• Plenty of Fish
Political interests• ConservativeDates
• Liberalhearts
Common social/economic interests• GoodGenes
• MillionaireMatch
Common activity interests
• Golfmates• EquestrianCupid• CowboyCowgirl• Single Firefighters• Asexual Pals
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Q4: Why Is the Difference Between IT and IS Important to
You?
• Information technology drives development of new
information systems.
• Information technology (IT)1. Products
2. Methods
3. Inventions
4. Standards
IT components = Hardware + Software + Data.
IS = IT + Procedures + People.
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Q5: What Is Information?
Definitions vary
1. Knowledge derived from data, where data represents
recorded facts or figures.
2. Data presented in a meaningful context.
3. Processed data, or data processed by summing,
ordering, averaging, grouping, comparing, or other
similar operations.
4. A difference that makes a difference.
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Where Is Information?
• Graph is not, in itself, complete information.
• Graph is the data you and others perceive, use to conceive
information.
• Ability to conceive information from data determined by
cognitive skills.
• People perceive different information from same data.
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Amazon.com Stock Price and Net Income
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Q6: What Are Necessary Data Characteristics?
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Ethics Guide: Ethics and Professional Responsibility
Zero Y-axis Intersection Scale: Which graph do you present?
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Immanuel Kant
• Categorical imperative
• One should behave only in a way that one would want
the behavior to be a universal law.
– Are you willing to publish your behavior to the world?
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Duty
• Necessity to act in accordance with the categorical
imperative.
• Perfect duty - behavior that must always be met. (Not lying)
• Imperfect duty - action that is praiseworthy, but not required
according to categorical imperative. (Giving to charity;
developing your business skills and abilities)
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Imperfect Duty of Business Professionals
• Cultivating one’s talent is an imperfect duty-- it is
professional responsibility.
• Obtaining skills necessary to accomplish your job.
• Continue developing business skills and abilities throughout
your careers.
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Q7: 2024?
• Huge networks of computers to process image data in real
time. What does that mean for privacy? Where are the
business opportunities?
• Computers-in-a-product
• Will people still go to work?
• Will people be employees of organizations?
• Will classrooms be needed?
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Security Guide: Password Etiquette
• Never write down your password, do not share it with others.
• Never ask someone for their password.
• Never give your password to someone.
• “do-si-do” move—moving away so another person can enter
password privately—common professional practice.
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Strong Passwords
• Ten or more characters.
• Does not contain your user name, real name, or company name.
• Does not contain a complete dictionary word in any language.
• Different from previous passwords used.
• Contains both upper- and lowercase letters, numbers, and
special characters (such as ˜ ! @; #, $ % ^; &; * ( ) _ +; – =; { } | [
] \ : “ ; ’ <; >;? , . /).
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Guide: Five-Component Careers
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Active Review
Q1: Why is Introduction to MIS the most important class in the business
school?
Q2: What is MIS?
Q3: How can you use the five-component model?
Q4: Why is the difference between information technology and
information systems important?
Q5: What is information?
Q6: What are necessary data characteristics?
Q7: 2024?
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Case Study 1: The Amazon of Innovation
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Case Study 1: The Amazon of Innovation (cont'd)
Amazon’s business lies in three categories:
1. Online retailing
– Own inventory
– Associates program
– Consignment
2. Order fulfillment
3. Cloud services
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