chapter 1 the medical chart
TRANSCRIPT
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CHAPTER 1
BrianT Harel, BrettA Steinberg,
an dPeter . Snyder
h Medical Chart
ffi ient Information
atheringStrategiesand
Proper ChartNoting
The medical chart is a repository of clinically an d research-
oriented information regardingan individual patient. Thus,a
patient s medical historyandresponsivenesstovarious clinical
interventions (i.e., pharmacological, surgical, psychological,re-
habilitative),
aswellasdata that may beused in retrospective
clinical research studies,arecontained withinthechart. Having
this informationin asingle, standard format means thatit may
serve as a
vehicle
of
communication among
all
health care pro-
viders, documenting
and
coordinating,
in a
systematic
and
inte-
grated
manner,
all
care administered
to an
individual patient.
Without this vehicleofcommunication, the multidisciplinary
approachtopatient carein ahospital setting wouldbeimpossi-
ble. Becauseo fthis, themedical chart also servesas arecordof
care
should
any
liability issues arise. With regard
to
psychiatric
issuessuch assuicide,fo rexample, themedical chart wouldb e
checked to ensure
that
proper assessment and precautionary
procedures were followed. Morespecific
to
neuropsychologists,
themedical chart servestodocument theinformation thatled
to any
diagnosis
we
might offer, should concerns regarding
an
evaluation arise.
Another aspect
of
liability involves
the
privacy
and
security
of
a
patient s medical chart.
On
April
14,
2003,
the
privacy
rule
of the Health Insurance PortabilityandAccountabilityA ct
(HIPAA),
which
was
signed into
law in
August 1996, became
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10 Harel Steinberg and Snyder
active (U.S. Department of Health and Human Services,O ffice
of
Civil Rights, 2003). Th egeneral goals of this legislation are
to protect previously ill Americans who change jobs or resi-
dencesfromlosing their
health
insurance and to provide stan-
dards for the electronic transmission of medical information.
Th e second aspect of this legislation has direct relevance for
both
the
privacy
and the
securityofelectronically stored med ical
information. Although a thorough discussion of HIPAA is be-
yond
the
scope
of
this chapter, there
are two
general points
that
are
directly relevant
to our
profession.
The first is
that
HIPAA regulations allow patients greater accessto, and knowl-
edge
of,
their
own
medicalrecords.
It is
worth
notingthat
psy-
chotherapy notesare nowconsidered protected health informa-
tion
and are more difficult for the patient to gainaccessto. The
second isthatthe implementation ofHIPAArequires psycholo-
giststo receive additional trainingto be incompliance withthe
privacy rule.
The
increased emphasis
on
maintaining privacy
an d confidentiality, while at the same time allowing for in-
creased
patient access
to
their
own
records, meansthatclinicians
need
to be
verycareful
in
bothwriting
and
protecting
the
secu-
rity of their patient records.
Despite the changes
that
are taking place as a resultof
technological advances
in the
storage
and
transmission
o f
medi-
cal data,and thecritical importancethatthemedical chart plays
in
coordinating
an d
documenting
al l
facets
of
patientcare,there
are
relativelyfewsourcesofinformationthatdescribethe basics
ofproperchartreviewand
chart
notingforneuropsychologists
who practice in a hospital setting.
I THE
C H A R T R E V IE W
Experienced neuropsychologists, like other hospital-based
health care specialists, have developed efficient strategies
for
obtaining information from
the
medical chartthat
i s
pertinent
to
their evaluations.
The fact thatthe
chart
is a
repository
of
information from medical staff across a variety of disciplines
(e.g.,
neurologists, surgeons, physical and occupational thera-
pists [PT/OT],and nurses) requires that the neuropsychologist
have
a
working knowledge
of the
language
and
techniques used
in
other areas
of
health care.
We are not
suggestingthat neu-
ropsychologists beexpertsinotherfields, but ratherthat they
be capable of conversing with patients' medical care providers
and that they have some understanding of the strategiesand
techniques used
in
other disciplines (e.g., neurologic diagnosis,
patient management techniques, and strategies for providing
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TheMedical Chart 11
day-to-day patient care).At thesame time, however, neuropsy-
chologists should
be
aware
of the
limits
of
their professional
competencies and thus be wary of Interpreting data outside of
their areas of expertise.
When reviewingthemedical chart,it isalso important to
keepgeneral clinical issues in mind, such as psychosocial and
environmental factors,sothattreatment recommendations will
be optimally
effective.
To do this, neuropsychologists mustbe
skilled
at behavioral and
psychological
assessment and
intervention.
Although it may not be necessary to review all of the sec-
tionsof the medical chart, it isimportant to be awareof the
various contents should
the
need arise
to find
specific data.
The following is meant to orient neuropsychologists to a few
ofthe most applicable sections of a typical chart by providing
brief descriptions of the pertinent information contained in
each section.Not allmedical settings willuse thesame format,
however. (It is worthwhile to
note
that charts arefullof medical
abbreviationsandacronyms.TheAppendixat thebackofthis
textprovides a listing of themore
common
abbreviations, and
most hospitals publish their
own
lists
of
abbreviations that
are
approved for use in medical charting at that institution.)
A
Sectionsof the
Chart
1.
Referral
Information/History
a nd
Physical (H P)
contains
referral
history, admission history, and results of physi-
cal examination.
2. AdmissionDatacontains general consent form, initial
assessments and evaluations, social work intake/
psychosocial consult.
3.
P h a r m a c y
contains pharmacy orders.
4. T r ea t m en t contains admission protocol, treatmentor-
ders,
physician order sheet.
5. Progress
Notescontains problem list, progress notes
for
al l
disciplines.
6. Consul ta t ions-Medical contains consultation records
for
physician, physiatry, psychiatry, neurology,
psychology.
7.
Evaluat ions/Assessments
contains audiology, OT/PT
evaluations, pressure sore flowsheet, social work
evaluations.
8. Advance Directivescontains power of attorney and pro-
bate papers.
9.
Chemis try/Hematology/Urinalys is /Stool
contains labs.
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12
Harel
Steinberg and
Snyder
10. Microbiology
contains labs.
11 . X-Raycontains cardiac rhythm sheet, echocardiogram,
electrocardiogram (EKG), electromyography
(EMG),
modified barium swallow results, sleep study, x-ray,
and neuroimaging data.
12. Care Plan/Critical Path contains individual treatment
plan (IIP),
patient
care plan, and behavior manage-
ment plans(BMPs).
B Stepsfor
Reviewing
the Chart
As
the previous section indicates, the medical chart stores data
that can be used to develop a conceptual framework within
which the neuropsychological assessment results can be inter-
preted.
Fo r
example, review
of the
chart might reveal informa-
tion regarding psychoactive medications that could be influ-
encing test performance or
affecting
the patient's symptoms in
away that might not otherwise be readily apparen t. Therefore,
we
offer
several suggested steps to more efficiently direct the
neuropsychologist's review of the chart:
1. Clarifythereferralquestion. This will help to guide the
review
of the
medical chart
in an
organized
and
efficient
manner.
If, for
example,
a
patient
is
referred
for
evalua-
tion
following a stroke, the neuroimaging and PT/OT
notes m ay yield informa tion rega rding the arterial terri-
tory
and
functional consequences, respectively,
of the
vascular
event.
2. Read
through
theinitialhistory and physical examina-
tion (H&P), which generally contains the following
components (for
a
more detailed review,
see
Blu-
menfeld,
2002):
a.
Chief complaint
(CC)contains presenting complaint
along with brief pertinent background data.
b. Historyo f
present
illness H P I ) contains complete history
of
current illness that brought patient to hospital.
c. Past
medical
history P M H ) contains information
about prior medical and surgical problems.
d.
Review of systems
R O S ) contains brief review of
medical systems (e.g., head, eyes, neurologic,
and
OB/GYN).
e. Family history
F H x )
containsalistofimmediate rela-
tives
and any family
illnesses.
Social
a nd
environmenta l
history S o c H x ) contains
in-
formation
about work history, family relationships,
an d
so on.
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The
Medical hart 13
g.
Medications a nd
allergies
contains lists
of
current med-
ications aswellasallergies.
h. Physical e x amcontains information about generalap-
pearance, vital signs (temperature, pulse, blood pres-
sure,
an d respiratory rate),
HEENT
(head, eyes, ears,
nose,
and
throat), neck, back
and
spine, lymph
nodes, breasts, lungs, heart, abdomen, extremities,
nervous system, reproductive system,and skin.
i. Resul ts of l ab studies contains data from diagnostic
tests (e.g.,bloodwork, tissue biopsy, and radiologi-
ca ltests).
j. ssessmenta n dplancontains brief summary along
with diagnosisand suggested interventions.
3. Review reports pertaining to relevant neuroimaging
studies (computed tomography [CT], magnetic reso-
nance imaging
[MRI],
singlephotonemission computed
tomography [SPECT], position emission tomography
[PET],
and cerebral angiography).
Also,
read any avail-
able electroencephalography (EEG)
or
neurosurgical
re-
ports availablein the chart.
4. Reviewlaboratory datafo rabnormallyhighor lowcriti-
ca l
blood orurine test values,fo rliver function tests,a s
well as forpositive resultsofdrug screen tests. (Chapter3
ofthisbook provides
a
review
of how
such important
laboratory studies shouldbereadandinterpretedby the
neuropsychologist.)
5. Review current medications and dosages as well as
whether the patient recently has been taken off or
started
on a
medication that might have
a
negative
impact
on
neuropsychological functioning.
6.
Review prior consultation reports
from
the medicine,
neurology, radiology, neurosurgery, psychiatry, and
physiatry services.
In
particular,
it may beusefulto
focus
on the initial and most recent reportsso as to havea
sense of current functioning aswell as progress made
to date. (Chapter 2 of this book provides a reviewo f
the organization andwritingof standard neurological
consultation andprogress notes.Inaddition, references
are
included
at the end of the
present chapter.)
7. Review progress notes from other relevant disciplines,
such as nursing, nutrition, social work, and OT/PT.
These notes
are
useful
because they
may
provide
a
fairly
detailed description of the
patient's
behavioronadmis-
sion, levelofcooperation with hospital
staff,
arousability
and alertness, aswellas any socially inappropriate or
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14 Harel Steinberg and
Snyder
potentially hazardous behaviors. When possible,
it is
also
useful
to
brieflyinterview
the
nursingstaff prior
to
th e examination.
8. Note the schedule of appointments, as this is likely to
influencethe p atient's ability toperformoptimally dur-
ing
neuropsychological testing.
Fo r
example, several
hoursof FTwill likelyaffect apatient's pe rformanceon
testingthat occurs immediately afterward.
II THE P R O G R E S SNOTE
Th e
progress note serves
as a
more im med iately accessible sum-
mary of the most salient points of the evaluation. Ultimately,
aprogressnoteshould give the reader (e.g., attendin g p hysician)
sufficient
in formation regardingth e implicationso f theevalua-
tionsothat
appropriate care
can be
provided. Because
the
prog-
ress
note
functions
as a
briefsummary
of the
neuropsychological
evaluation, it should be written as soon
after
the evaluation
takes
place
as is
reasonably possible. (For maximum usefulness
in patient care and in disputes about liability, notes should
include the dates and times that they were written.) Although
we
discuss the general types of information that should be in-
cluded in the progressnote, each facility has its own tradition
an d culture fo rwriting progress notes.
Initially, we clearly state the reason for the evaluation,
including
the
referral source
an d
question.
In
much
the
same
wa ythat
thereferralquestion directs the review of the medical
chart, the referral question should direct the way the
note
i s
written (e.g., the language used and
specific
issues addressed).
Behavioral
observations an d judgments about the validityof
the
results
arethen
presented.
We
typically highligh t
the
salient
test findings by addressing each func tional domain with a one-
or
two-sentence summary
of
performance.
( To
keep this brief,
it is impo rtant tofocuson neurocognitive domains rather
than
on individual test scores. We may, however, include IQ scores
to
provide
a
quantitative frame
of
reference
for the
reader's
interpretation of other findings.) Inaddition to the neuropsy-
chological test report data, we include da ta regarding psycholog-
ical
functioning (e.g., risk
of
harm
to
self
or
others, level
of
arousal,
level of cooperation during examination, and mood
and
affect).This
is
followed
by a
briefsummary
of our
diagnostic
impressions and the implications of the results as they relate
to the
originalreferralquestion.
Ifit is
appropriate,
the
prognosis
can
also
be
discussed
in
terms
o f
time sinceinjury
or
onset
of
the
disease, treatment progress,efficacy
of
medication(s),
and
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The Medical Chart
15
what
is
currently known about
the
condition. Furthermore,
recommendations that can be readily implemented and are of
an imm ediate n atur e are included. F inally, as a courtesy, we
like
to
thank
the referral
source
for the
opportunity
to
participate
in the
patient's
care.
Once
a
progress note
is
written,
it
immediately becomes
part
ofthat
patient's medical record.
It is
important
to
remember
that
this record
is
regarded
as a
legal document
an dthat
once
information isenteredintothe record, itbecomespermanent.
Forthis reason, if an error is made while writin g (e.g., a misspell-
ing or an
incorrect drug name),
it
should
not
simply
be
scratched
out or covered with correction fluid (e.g., White-Out). Instead,
the error should be crossed out, the correct word should be
printed above
or
next
to it, and the
writer's initials should
be
signed
in the
same place.
I f an
error
is
discovered
after an
entry
is
completethena newentry shouldb eenteredintotherecord.
This new entry should
identify
the date, time, and nature of
the
error
that
was
discovered;
it
should provide
the
correct
infor-
mation;
and a
note should
be
placed
at the
location
of the
old,
erroneousnoteindicating
that
anerror wasfound andwhen
the
revision
was
added. Finally,
it is
worthnoting that neatly
written progress notes
are
more likely
to be useful and to be
appreciated
by
colleagues.
III
THE
FUTURE
OF MEDICAL
R E C O R D S
Although the electronic storage and transmission of medical
charts has engendered concerns regarding privacy and security
(as
isapparentby the enactment ofHIPAA),italsooffers consid-
erablepossibility. As records become electronic docum ents, sev-
eral potential
benefits
may
improve patient care.
The first is
that information will become accessible more quickly and be
available to a
greater number
of
health care professionals.
In
addition, search engines will allow for a more interactive experi-
ence between the medical staff and the medical chart. For in-
stance, algorithms designed
to
seek
out and
compare
informa-
tion within the chart willbe ableto offer suggestions as to
what type of antidepressant should be used based on informa-
tion
about
th e
patient's current medications, sleep
an d
eating
habits, response to a similar
class
of drugs taken in the past,
diagnoses,and so on. Inresponseto the advancement in com-
puter technology, for example, Rollman et al. (2001) evaluated
the
utility
of
providing screening
and feedback for the
initial
management of
major
depression to pri mary care physicians via
electronic medical records. Rollman
et al.
found that electronic
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16 Harel Steinberg andSnyder
notification of the
depression diagnosis
canaffect the
primary
care provider's
initial
management
of
major
depression
(p .
197). That
is,
when provided with such electronic
notifica-
tion,
the
primary care providers were found
to
respond more
rapidly and to manage their patients closely
from
that
point
forward.O f
course,
future research
will
be
needed
to
determine
to
what extent this will improve clinical outcomes.
IV
CONCLUSION
This
chapter provides
a
basic overview
of how to
thoroughly
reviewinpatientmedical charts
and how to
responsibly convey
clinical
impressions
an d
recommendations through
effective
chart noting.
BIBLIOGRAPHY
Blumenfeld, H.
(2002).
Neuroana tomy through
clinical cases.Sun-
derland, MA: Sinauer Associates.
Rollman,B . L.,
Hanusa,
B. H.,
Gilbert,
T., Lowe, H. J.,
Kapoor,
W. N., &
Schulberg,
H. C.
(2001).
The
electronic medical
record:
A
randomized trial
of its
impact
on
primary care
physicians' initial management
ofmajor
depression.
Archives
o f Internal Medicine,
161 189-197.
U.S.
Department
of
Health
and
Human Services,Office
for
Civil
Rights. (2003).
Medical
privacy:
National s tandards
to
protect
the privacy of personal health
information. Retrieved
April 11,
2003,
from
http://www.hhs.gov/ocr/hipaa/