chapter

1

Leadership vs. Management

Differentiate Management & Leadership

Management vs. Leadership

• Management– The process of coordinating and integrating

resources in order to effectively and efficiently achieve organizational goals and objectives

• Leadership– Interpersonal influence over others aimed to

achieve organizational goals & objectives

What Is Management?

Financial Resources

• Budget, income

• What does a manager do to manage financial resources?

Physical Resources

• Things people see and associate with the agency– Facility, pool, trails, fitness equipment

• What does a manager do to manage physical resources?

Technology Resources

• Aid in creation of products or provision of services– Examples???

• What does a manager do to manage technology resources?

Human Resources

• Arguably the most important & challenging resource

• What does a manager do to manage human resources?

What Is Management?

Efficiency & Effectiveness

• Efficiency– Minimizing the amount of resources an organization

wastes

• Effectiveness– How capable an organization is of achieving its

goals and objectives

Management vs. Leadership

• Management– The process of coordinating and integrating

resources in order to effectively and efficiently achieve organizational goals and objectives

• Leadership– Interpersonal influence over others aimed to

achieve organizational goals & objectives

Top Leadership Qualities

Characteristic 2007 2002 1995 1987

Honest 89 88 88 83Forward Looking 71 71 75 62Inspiring 69 65 68 58Competent 68 66 63 67Intelligent 48 47 40 43Fair-minded 39 42 49 40

Straight forward 36 34 33 34Broad-minded 35 40 40 37

% responding N=75,000

5 Practices

• Model the way– Set the example– Have common values– Working side by side

• Inspire a shared vision– Dreams & visions of what could be– Get others to understand & buy into that vision

5 Practices

• Challenge the process– Search for opportunities to innovate, grow & improve

– Recognize good ideas & challenge the system to get them done

– Encourage risk taking

5 Practices

• Enable others to act– Leadership is a team effort– Foster collaboration– Make it possible for others to do good work– Empowerment

5 Practices

• Encourage the heart– Recognize accomplishments– Celebrate achievements

Manager Leader

Direct & control Show the way

Efficiency Effectiveness

Looks at the facts and assesses status, which can be aided by technical tools, such as spreadsheets

Looks at inadequate or nonexistent information and then making a decision. Leaders must have the courage to act and the humility to listen

Planning and Budgeting Setting a Direction

Effective action Meaningful action

Organizing and Staffing Aligning People

Authority from position or worker consensus Authority from the ability to persuade, invigorate, inspire

Don't have to be passionate about their job Passion drives job performance

End result oriented Process oriented

Is management different in fitness than in other industries?

Universality of Management

• Management has a universality that makes it applicable to all fields, not just fitness.

• All managers coordinate and integrate resources. The difference lies in what those resources are.

List Qualities

• Good manager:

• Poor manager:

• Good leader:

• Poor leader:

5 tips for new managers