chapter 1: introduction & overview of performance management

2

CHAPTER 1: INTRODUCTION & OVERVIEW OF PERFORMANCE MANAGEMENT This Annual Performance Report is drafted in terms of Section 46 of the Municipal Systems Act, 32 of 2000. The Annual Performance Report 2018/2019 is based on reported information only, and un-audited. The report is subject to change during and after the audit from the Auditor-General (AG) of South Africa. The Annual Performance Report is hereby submitted to the Govan Mbeki Municipal Council in terms of the Municipal Systems Act (MSA), 32 of 2000, section 46(1) and (2), as well as the MFMA Circular 11 on annual reporting. This report covers the performance information from 01 July 2018 to 30 June 2019 and focuses on the implementation of the Service Delivery and Budget Implementation Plan (SDBIP), in relation to the objectives as encapsulated in the Municipality’s Integrated Development Plan (IDP) for the year under review. The format of the report will reflect on the overall municipal performance as per the Six (6) Municipal Key Performance Areas (KPA’s) as adopted in the Integrated Development Plan (IDP) . 1.1 LEGISLATIVE REQUIREMENTS The constitution of S.A (1996), section 152, dealing with the objectives of local government paves the way for performance management with the requirements for an “accountable government”. The democratic values and principles in terms of section 195 (1) are also linked with the concept of performance management, with reference to the following principles of inter alia:

• the promotion of efficient, economic and effective use of resources, • accountable public administration • to be transparent by providing information, • to be responsive to the needs of the community, • and to facilitate a culture of public service and accountability amongst staff.

This Annual Performance Report has been compiled in compliance with the requirements of section 46 (1) of the Local Government: Municipal Systems Act, 2000; which stipulates as follows: (1) A municipality must prepare for each financial year a performance report reflecting—

In addition, Regulation 7 (1) of the Local Government: Municipal Planning and Performance Management Regulations, 2001 states that “A Municipality’s Performance Management System entails a framework that describes and represents how the municipality’s cycle and processes of performance planning, monitoring, measurement, review, reporting and improvement will be conducted, organised and managed, including determining the roles of the different role players.” Performance management is not only relevant to the organisation as a whole, but also to the individuals employed in the organisation as well as the external service providers and the Municipal Entities.

(a) the performance of the municipality and each external service provider during that financial year; (b) a comparison of the performance referred to in paragraph (a) with targets set for performance in the previous financial year; and (c) measures taken to improve performance.

3

1.2 OVERVIEW OF PERFORMANCE WITHIN THE ORGANISATION The Municipal Systems Act (MSA), 2000 requires municipalities to establish a performance management system. Further, the MSA and the Municipal Finance Management Act (MFMA) requires the Integrated Development Plan (IDP) to be aligned to the municipal budget and be monitored for the performance of the budget against the IDP via the Service Delivery and the Budget Implementation Plan (SDBIP) The Performance Management System implemented at Govan Mbeki Municipality is intended to provide a comprehensive, step by step planning system that helps the municipality to manage the process of performance planning and measurement effectively. The PMS serves as primary mechanism to monitor, review and improve the implementation of the municipal IDP and eventually the budget. The performance management policies, as approved by Council provides for performance implementation, monitoring and evaluation at organisational as well as individual levels. The Executive Mayor in consultation with the Municipal Manager identify and prioritise Key Performance Indicators, which will be monitored during the year and forming part of the Performance Agreements /Departmental SDBIP’s of each Section 56 Manager. For financial year 2018/2019, a total of 53 indicators were identified for the High level Scorecard on which reporting was done. 1.3 PERFORMANCE MANAGEMENT AT ORGANISATIONAL LEVEL

The organisational performance is evaluated by means of a High level Municipal Scorecard (Top Layer SDBIP) at organisational level and through the Departmental Service Delivery Budget and Implementation Plan (SDBIP) at Departmental levels.

The SDBIP is a plan that converts the IDP and Budget into measurable criteria on how, where and when the strategies, objectives and normal business process of the Municipality is implemented. It also allocates responsibility to Departments to deliver the services in terms of the IDP and Budget.

The MFMA Circular No.13 prescribes that:

Ø The IDP and budget must be aligned; Ø The budget must address the strategic priorities; Ø The SDBIP should indicate what the municipality is going to do during next 12 months; and Ø The SDBIP should form the basis for measuring the performance against goals set during the budget

/IDP processes.

The municipal scorecard (High- level SDBIP) consolidate service delivery targets set by Council / senior management and provide an overall picture of performance for the municipality as a whole, reflecting performance on its strategic priorities.

The departmental SDBIP capture the performance of each defined department which reflects on the strategic priorities of the municipality. The SDBIP provides detail of each outcome for which the senior management is responsible for, in other words a comprehensive picture of the performance of that department/sub-section

Unlike the municipal scorecard, which reflects on the strategic performance of the municipality, the departmental SDBIP provide detail of each outcome for which top management are responsible for, in other words a comprehensive picture of the performance of that departments/sub sections.

Departmental scorecards are compiled by senior managers for their directorate and consists of objectives, indicators and targets derived from the approved High-level SDBIP, the approved budget and measurable service delivery indicators related to each functional area.

4

1.4 PERFORMANCE MANAGEMENT AT INDIVIDUAL LEVEL The Municipal Systems Act, 2000 (Act 32 of 2000) prescribes that the municipality must enter into performance based agreements with the all s56-employees and that performance agreements must be reviewed annually. The process and the format are further regulated by Regulation 805 (August 2006).

The Municipal Manager and Managers directly accountable to the Municipal Manager signed performance agreements for the financial year 2018/2019as legislatively required. The signed performance agreements were loaded on the municipal website and also sent to National Treasury and Provincial departments. This has led to a specific focus on service delivery and means that: v Each Sec 56 manager has to develop a performance plan informed by the IDP and the top layer

SDBIP of the organization. v At the beginning of each financial year all the senior managers (Section 56 employees) sign

Performance Agreements. v All managers reporting to Section 56 employees are also reporting on their specific sections and

evaluations are done accordingly on performance per subsection. 1.5 LINK BETWEEN THE ORGANIZATIONAL AND INDIVIDUAL PERFORMANCE The linkage of the organisational and individual performance management is reflected in the diagram below:

5

CHAPTER 2: EXECUTIVE SUMMARY

The Annual Performance report as compiled reflects actual performance of the Municipality as measured against the performance indicators and targets in its Integrated Development Plan (IDP) and Service Delivery and Budget Implementation Plan (SDBIP) for 2018/2019 q The Municipal Scorecard 2018/2019, which consist of a total of 53 indicators were developed and

approved by the Mayor on 20 June 2018. q The Municipal Scorecard indicators are spread and linked across Six (6) Key Performance Areas (KPAs)

for the 2018/2019 financial year. q Performance agreements were signed for section 56 managers as required legislatively. q The signed performance agreements were loaded on the municipal website and also sent to National

treasury. q The First Quarter Performance assessments were conducted for all departments on 30&31 October

2018. q The Second Quarter Performance assessments were conducted on 16 & 17 January 2019. q The Third Quarter Performance assessments were conducted for all departments on 03 May 2019. q The Fourth Quarter and Overall Performance assessments were conducted on 17 July 2019

Detailed performance of the overall the Municipal performance for the financial year 2018/2019 as per the High level SDBIP 2018/2019 are included as APPENDIX A to provide an overall picture of performance in the municipality.

The overall assessment of actual performance against targets set for the Key Performance Indicators as documented in the SDBIP is illustrated in terms of the following assessment methodology:

PERFORMANCE ASSESSMENT LEGEND

COLOR CATEGORY 1 Unacceptable 2 Not Fully Effective

3 Fully Effective 4 Above Expectations 5 Outstanding

N/A Not Applicable

Monitoring and Reporting on the Performance of the Service Delivery Budget Implementation Plan has been done. Quarterly reports and Mid-Year Performance Assessments were submitted to the Audit Committee and Council. These reports were published on the municipal website on a quarterly basis.

6

CHAPTER 3: OVERALL PERFORMANCE HIGHLEVEL SCORECARD SERVICE DELIVERY BUDGET IMPLEMENTATION PLAN (SDBIP) 2018/2019 The Municipal Scorecard consist of a total of 53 indicators spread across Six (6) Key Performance Areas (KPAs) of which 49 indicators were measured for 2018/2019 financial year. This report endeavours to report on the performance assessment status and progress made by Govan Mbeki Municipality in terms of its Performance Management System (PMS) on the 2018/2019 High level Scorecard SDBIP, period 01 July 2018 -30 June 2019. 3.1 SNAPSHOT OF OVERALL PERFORMANCE HIGHLEVEL SCORECARD 2018/2019FINANICIAL YEAR Achievement of targets measured are as follows:

• 41.5 % of targets were fully effective

43.4 % of targets were not fully achieved

• 15.1% were unacceptable GOVAN MBEKI MUNICIPLAITY

PERIOD QUARTER 4 : 01 APRIL 2019-30 JUNE 2019 TOTAL INDICATORS ACHIEVED

3-Fully Effective 20 37.7% 4- Above Expectations 1 1.9% 5- Outstanding 1 1.9% TOTAL INDICATORS ACHIEVED 22 41.5%

GOVAN MBEKI MUNICIPLAITY PERIOD QUARTER 4 : 01 APRIL 2019-30 JUNE 2019

TOTAL INDICATORS NOT ACHIEVED 1- Unacceptable 8 15.1% 2-Not Fully Effective 23 43.4% TOTAL INDICATORS NOT ACHIEVED 31 58.5%

The chart and table below demonstrate the abovementioned achievements as follows:

7

3.2 COMPARISON OF OVERALL PERFORMANCE HIGHLEVEL SCORECARD FOR PAST THREE (3) FINANCIAL YEARS A comparison of the year under review 2018/2019 is reflect as per below table and chart in relation to the previous financial year.

OVERALL PERFORMANCE COMPARISON OF THREE (3) FINANCIAL YEARS

MUNICIPAL PERFORMANCE 2016/2017 2017/2018 2018/2019

OVERALL PERFORMANCE PER FINANCIAL YEAR 52.2% 32.7% 41.5%

INDICATORS 46 49 53

8

3.3 SNAPSHOT OF OVERALL PERFORMANCE CONTRIBUTION PER DEPARTMENT ON HIGHLEVEL SCORECARD PER DEPARTMENT 2018/2019 The following graphs reflect on each departmental contribution towards the performance of the 53 measured indicators contain in the Municipal Scorecard for Financial Year 2018/2019. Office of the Municipal Manager

2018/2019 OVERALL PERFORMANCE MUNICIPAL SCORECARD

PERIOD : 01 JULY 2018- 30 JUNE 2019 PERFORMANCE PER DEPARTMENT:

OFFICE OF THE MUNICIPAL MANAGER 1- Unacceptable 2 18% 2-Not Fully Effective 5 46% 3-Fully Effective 4 36%

4- Above Expectations 0 0%

5- Outstanding 0 0% N/A Not Applicable 0 0%

TOTAL INDICATORS 11 100%

18%

46%

36%

2018/2019OVERALL PERFORMANCE MUNICIPAL SCORECARD

PERIOD : 01 JULY 2018- 30 JUNE 2019 PERFORMANCE CONTRIBUTION HIGHLEVEL:

OFFICE OF THE MUNICIPAL MANAGER

1- Unacceptable

2-Not Fully Effective

3-Fully Effective

4- Above Expectations

5- Outstanding

N/ANot Applicable

9

Department Financial Services



FINANCIAL SERVICES 1- Unacceptable 4 29% 2-Not Fully Effective 7 50% 3-Fully Effective 3 21% 4- Above Expectations 0 0% 5- Outstanding 0 0% N/A Not Applicable 0 0%


10

Department Corporate Services



CORPORATE SERVICES 1- Unacceptable 0 0%

2-Not Fully Effective 1 33%

3-Fully Effective 2 67%

4- Above Expectations 0 0%

5- Outstanding 0 0% N/A Not Applicable 0 0%


11

Department Planning and Development


PERIOD : 01 JULY 2018- 30 JUNE 2019 PERFORMANCE PER DEPARTMENT: PLANNING AND DEVELOPMENT

1- Unacceptable 0 0% 2-Not Fully Effective 3 43% 3-Fully Effective 4 57% 4- Above Expectations 0 0% 5- Outstanding 0 0% N/A Not Applicable 0 0% TOTAL INDICATORS 7 100%

12

Department Community Services



COMMUNITY SERVICES 1- Unacceptable 0 0% 2-Not Fully Effective 1 33% 3-Fully Effective 1 33% 4- Above Expectations 1 33% 5- Outstanding 0 0% N/A Not Applicable 0 0%


13

Department Technical Services



TECHNICAL SERVICES 1- Unacceptable 2 13% 2-Not Fully Effective 6 40% 3-Fully Effective 6 40% 4- Above Expectations 0 0% 5- Outstanding 1 7% N/A Not Applicable 0 0% TOTAL INDICATORS 15 100%

14

3.4 OVERALL PERFORMANCE HIGHLEVEL SCORECARD PER MUNICIPAL KEY PERFORMANCE AREAS This section of the Annual Performance Report provide for an overview of the performance of each municipal key performance area for the 2018/2019 financial year.


PERIOD : 01 JULY 2018- 30 JUNE 2019: PERFORMANCE PER MUNICIPAL KEY PEFORMANCE AEAS ( KPA"S)

MUNICIPAL KEY FOCUS AREAS

1- Unacceptable

2-Not Fully Effective

3-Fully Effective

4- Above Expectations 5- Outstanding

N/A Not

Applicable

TOTAL INDICTORS

KPA 1 : FINANCIAL SUSTAINABILITY 4 6 1 0 0 0 11

KPA 2: SUSTAINABLE PHYSICAL INFRASTRUCTURE AND IMPROVE CUSTOMER CARE SERVICES

2 7 9 0 1 0 19

KPA 3: ECONOMIC GROWTH AND DEVELOPMENT

0 1 0 0 0 0 1

KPA 4: INSTITUTIONAL TRANSFORMATION 0 1 2 0 0 0 3

KPA 5: SPATIAL INTEGRATION AND SAFE PROTECTED ENVIRONMENT

0 0 0 1 0 0 1

KPA 6: GOVERNANCE AND STAKEHOLDER PARTICIPATION

2 8 8 0 0 0 18

TOTAL INDICATORS 53

15

The percentage achievement of each Municipal Key Performance Area as well as the number of indicators per KPA are illustrated as per following tables and graphs: KPA 1: FINANCIAL SUSTAINABILITY


PERIOD : 01 JULY 2018- 30 JUNE 2019 KPA 1 : FINANCIAL SUSTAINABILITY

Annual Performance Legend Rating TOTAL INDICATORS Percentage of total indicators

1- Unacceptable 4 36.4% 2-Not Fully Effective 6 54.5% 3-Fully Effective 1 9.1% 4- Above Expectations 0 0.0% 5- Outstanding 0 0.0% N/A Not Applicable 0 0.0%

TOTAL INDICATORS MEASURED 11 TOTAL INDICATORS 11 100%

16



PERIOD : 01 JULY 2018- 30 JUNE 2019 KPA 2: SUSTAINABLE PHYSICAL INFRASTRUCTURE AND IMPROVE CUSTOMER CARE SERVICES


1- Unacceptable 2 10.5%

2-Not Fully Effective 7 36.8% 3-Fully Effective 9 47.4% 4- Above Expectations 0 0.0% 5- Outstanding 1 5.3% N/A Not Applicable 0 0.0%


17



PERIOD : 01 JULY 2018- 30 JUNE 2019 KPA 3: ECONOMIC GROWTH AND DEVELOPMENT



2-Not Fully Effective 1 100.0% 3-Fully Effective 0 0.0% 4- Above Expectations 0 0.0% 5- Outstanding 0 0.0% N/A Not Applicable 0 0.0%


18

KPA 4: INSTITUTIONAL TRANSFORMATION


PERIOD : 01 JULY 2018- 30 JUNE 2019 KPA 4: INSTITUTIONAL TRANSFORMATION


1- Unacceptable 0 0.0% 2-Not Fully Effective 1 33.3% 3-Fully Effective 2 66.7% 4- Above Expectations 0 0.0% 5- Outstanding 0 0.0% N/A Not Applicable 0 0.0% TOTAL INDICATORS MEASURED 3 TOTAL INDICATORS 3 100%

19



PERIOD : 01 JULY 2018- 30 JUNE 2019 KPA 5: SPATIAL INTEGRATION AND SAFE PROTECTED ENVIRONMENT



2-Not Fully Effective 0 0.0% 3-Fully Effective 0 0.0% 4- Above Expectations 1 100.0% 5- Outstanding 0 0.0% N/A Not Applicable 0 0.0% TOTAL INDICATORS MEASURED 1 TOTAL INDICATORS 1 100%

20



PERIOD : 01 JULY 2018- 30 JUNE 2019 KPA 6: GOVERNANCE AND STAKEHOLDER PARTICIPATION


1- Unacceptable 2 11.1% 2-Not Fully Effective 8 44.4% 3-Fully Effective 8 44.4% 4- Above Expectations 0 0.0% 5- Outstanding 0 0.0% N/A Not Applicable 0 0.0% TOTAL INDICATORS MEASURED 18 TOTAL INDICATORS 18 100%

21

CHAPTER4: ACTUAL PERFORMANCE AGAINST THE PLANNED TARGETS AS PER APPROVED HIGHLEVEL MUNICIPAL SCORECARD

SDBIP 2018/2019

4. MUNICIPALITY’S ACTUAL PERFORMANCE AGAINST THE PLANNED TARGETS 2018/2019

This section of the Annual Performance Report provide for reporting on the Municipality’s actual performance against the planned targets as derived from the Municipality’s IDP for the financial year under review 2018/2019 The report also included the also corrective measures that will be implemented accordingly to address the targets not achieved.

22

GOVAN MBEKI MUNICIPALITY : MUNICIPAL SCORECARD SDBIP

OVERALL PERFORMANCE ASSESSMENT 2018/2019

NO

DEPA

RTM

ENT

MUNICIPAL STRATEGY LINK MUNICIPAL DELIVERY TARGETS YEAR 2

2018/2019

Targ

et D

ate

OVERALL PERFORMANCE ASSESSMENT STATUS 2018/2019

Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS

Activity (ies), Programme(s

), Capital Projects

Evidence (POE) W

ards

Baseline as at 30 June 2018

Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019

Overall Performance for the financial Year 2018/2019

Reasons for performance status

Remedial Action and Corrective Measures

Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

KPA 1 : FINANCIAL SUSTAINABILITY

1

FIN

AN

CE


To enhance revenue & secure financial sustainability

Fin.

Sust

ain

.

FIN

S8.1

Percentage (%) of Debtors Payment as per Billing

Maintain a 90% Debtors Payment percentage as per Billing

Quarterly Report (Financial Ratios)

All

54% Debtors payment

Op

era

tiona

l Bud

get

Out

com

e % 90 % Debtors payment percentage per quarter as per Billing by 30 June 2019

30-J

un-1

9

66% Debtors payment

Non collection or cutting Bethal/Embalenhle community due to unrest

Intensified the debts collection through cut-offs service from the non go areas including usage of bylaws enforcers

2 2-Not Fully Effective

2

FIN

AN

CE



Fin.

Sust

ain

.

FIN

S8.1

Percentage (%) of Debt book Reduction

Debt book reduction by 30%

Monthly and Quarterly Report Revenue enhancement plan

All

16.25% increase in the debt book O

per

atio

nal

Bud

get

Act

ivity

% 30% reduction of Debt book by 30 June 2019

30-J

un-1

9

29% Increase in the debt book


Intensified the debts collection through cut-offs service from the non go areas

1 1-

Unacceptable

3

FIN

AN

CE



Fin.

Sust

ain

.

FIN

S8.1

Percentage (% )Of Operating Service Debtors to Revenue: (Total outstanding services debtors/ Annual service Revenue

Financial Viability measured in terms of OS Service Debtors to Revenue


All

35.80% of outstanding service debtors to revenue

Op

era

tiona

l Bud

get

Out

com

e % 95% of outstanding service debtors to revenue by 30 June 2019

30-J

un-1

9

1.32% of outstanding service debtors to revenue


Intensified the debts collection through cutoffs service from the non go areas

1 1-

Unacceptable

23



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

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ring

on

Ann

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ts

2018

/201

9

Ove

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Perfo

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2018

/201

9 Pe

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Le

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Rat

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received for services x 100).

4

FIN

AN

CE



Fin.

Sust

ain

.

FIN

S8.1

Percentage ( %) Of Debt coverage ratio (Total revenue received - Total grants)/debt service payments due within the year x 100).

Financial Viability measured in terms of debt coverage ratio


All

303.5% of Debt coverage calculated as per the ratio determined O

per

atio

nal B

udge

t

Out

com

e % 124% of Debt coverage calculated as per the ratio determined by 30 June 2019 30

-Jun

-19

349.2% of Debt coverage calculated as per the ratio determined

Non collection or cutting Bethal/Embalenhle community due t unrest

Intensified the debts collection through cutoffs service from the non go areas


5

FIN

AN

CE



Fin.

Sust

ain

.

FIN

S8.1

Cost coverage ratio (Available cash at particular time + investments)/ Monthly fixed operating expenditure x 100).

Financial Viability measured in terms of Cost coverage ratio


All

0.55% of cost coverage ratio calculated

Op

era

tiona

l Bud

get

Out

com

e

%/

Mon

ths 3 months of

cost coverage ratio calculated by 30 June 2019

30-J

un-1

9

0 months of cost coverage ratio calculated

0.1% of calculated ratio

The MRFP was developed by GMM/Treasury/Cogta and is still to be signedoff by the MEC Cogta


6

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



Fin.

Sust

ain

.

FIN

S8.1

Percentage ( % )of the Municipality's capital budget spent on capital projects identified in the IDP, measured as Total Actual Capital Expenditure/Approved Capital

CAPEX:The percentage of a municipality’s capital budget spent on capital projects identified in the IDP for the2018/2019

List of capital projects and report on spending capital budget on capital projects identified

All

20% of capital budget spent

Op

era

tiona

l Bud

get

Out

put

% 100% of

capital budget spent by 30 June 2019

30-J

un-1

9

95.94% of capital budget spent

Cashflow constraints

implemention of FRP & Collection of debts


24



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

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ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

Budget x 100 (All Funding excl. MIG)

financial year

7

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



Fin.

Sust

ain

.

FIN

S8.1

Percentage (%) of approved capital budget spend (MIG)

CAPEX:The percentage of a municipality’s capital budget spent on capital projects identified in the IDP for the 2018/2019 financial year in terms of MIG Funds

Report and proof of MIG funding spent

All

100% of spending on MIG

Op

era

tiona

l Bud

get

Out

put

% 100% of spending on MIG by 30 June 2019

30-J

un-1

9

96% of spending on MIG

Late appointment of Service Providers. Disruptions by community and business forums. Unreasonable demands on subcontracting work.

Adherence to procurement and implementation plan. Set aside scope for sub-contracting work


8

FIN

AN

CE



Fin.

Sust

ain

.

FIN

S8.1

Percentage (%) of operational budget spent on repairs and maintenance.

Provision for repairs and maintenance

Proof spending on maintenance / reports

All

40.9% of Repairs and maintenance budget spent

Op

era

tiona

l Bu

dge

t

Out

com

e % 100% of Repairs and maintenance budget spent by 30 June 2019 30

-Jun

-19

56% of Repairs and maintenance budget spent

Cashflow constraints

Implemention of FRP & Collection of debts 2 2-Not Fully

Effective

9

FIN

AN

CE


To enhance revenue & secure financial

Fin.

Sust

ain

.

FIN

S8.1

Annual review of Financial Plan by end of March 2019

Annual review of Financial Plan to be included as part of the

Updated Financial Plan

All

No Updated Financial Plan for the financial

Op

era

tiona

l Bu

dge

t

Act

ivity # 1XAnnual

review of Financial Plan by 31 March 2019 31

-Mar

-19

No review has been done regarding the Financial Plan

The review and re-drafting of the Financial plan was not finalise at the

The review and re-drafting of the Financial plan as per the

1 1-

Unacceptable

25



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

sustainability

draft budget 2019/2020

year ending June 2018

time of the submission of 2019/2020 Budget

assistance provided from Treasury will be finalise during next the 2019/2020 financial year.

10

FIN

AN

CE



Fin.

Sust

ain

.

FIN

S8.1

Approval of Budget (FY2019/2020)

Submit the Final compiled MTREF budget by the end of May 2019 to council for approval

Council resolution/ 1 X Approved draft Budget and 1x Approved budget per annum

All

1X Compilation and Approval of Budget

Op

era

tiona

l Bud

get

Out

put

# 1X Approved Budget 2019/2020 by 31 May 2019

31-M

ay-1

9

1X Budget 2019/2020 approved by Council on 29 May 2019

n/a n/a

3 3-Fully Effective

11

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



Annually review and submit Revenue Enhancement Plan to Council by 31 March

Develop Revenue Enhancement Plan 2019/2020 and submit to council for approval

Revenue Enhancement Plan and Council resolution

All

Revenue Enhancement Plan was not reviewed

Op

era

tiona

l Bud

get

Act

ivity

% 1XAnnually

review and submit Revenue Enhancement Plan to Council by the end of by 31 March 2019

31-M

ar-1

9

No review has been done regarding the Revenue Enhancement Plan

As a result of section 139 , an Integrated Municipal Support Plan and the Municipal Finance Recovery Plan was developed as per the

The Progress on the Integrated Municipal Support Plan and the Municipal Finance Recovery Plan will be monitor through department

1 1-

Unacceptable

26



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

intervention by the National Department of Cooperative Governance.

al reporting as per MFRP interventions drafted.


12

TEC

HNIC

AL

SERV

ICES


To provide sustainable services, optimise operations and improve customer care

Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage % compliance to Quality of effluent water ( green) 30 June 2019

Quality of effluent comply 90% with general limit in terms of the Water Act (Act 36 of 1998)

Report form IRIS system by DWS

All

78,27 % compliance to Quality of effluent water

Op

era

tiona

l Bud

get

Out

com

e % 90 % compliance to Quality of effluent water measured quarterly by 30 June 2019

30-J

un-1

9

76.83% compliance to Quality of effluent water

Three WWTW currently under refurbishment

Disinfection of the effluent to resume once the project is completed 2 2-Not Fully

Effective

13

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage % compliance with SANS 241 by 30 June 2019

Quality of potable water comply 99% with SANS 241

Report form IRIS system by DWS

All

91% water compliance with SANS 241

Op

era

tiona

l Bud

get

Out

com

e % 99% water compliance with SANS 241 measured quarterly by 30 June 2019

30-J

un-1

9

86.71% water compliance with SANS 241 measured

Resevoirs are not being cleaned as per the five year cycle

Request budget for maintenance of reservoirs


27



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

14

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage (%) reduction of energy losses by 30 June 2019

Implementing measures to reduce Energy Losses based on Financial figures

Financial Reports/ Financial year Energy Distribution Losses Report A

ll

0% reduction of energy losses at 30 June 2018

Op

era

tiona

l Bud

get

Out

com

e % Reduction in energy losses by 25% at 30 June 2019

30-J

un-1

9

0% reduction of energy losses

61.80% of energy losses reported at financial year ending June due electricity theft, non-availability of meters, ghost vending, old easily accessible infrastructure & vandalism.

Procure new meters, data cleansing, replacement of old kiosks.

1 1-

Unacceptable

15

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage (%) reduction of water losses by 30 June 2019

Implementing measures to reduce water losses based on financial figures

Invoices from Rand Water and Financial year Water Balance Report

All

16% Reduction of water losses recorded as at 30 June 2018

Op

era

tiona

l Bud

get

Out

com

e % Reduction of water losses by 25% at 30 June 2019

30-J

un-1

9

3.7 % Reduction achieved on water losses recorded

Actual water losses reduced from 27% to 26 %

Procure materials for leak repairs and faulty meter replacements


16

CO

MM

UNITY

SE

RVIC

ES

KPA 2: SUSTAINABLE PHYSICAL INFRASTRUCTURE AND

To provide sustainable services, optimise operatio Phys

ic.In

fra.&

Ener

PI&

EE2.

1

Number of households receiving a weekly refuse removal services (A household is defined as a

Number of households for which refuse is removed at least once a week

Billing System generated reports by the Finance

All

60100 x households receiving a weekly refuse removal

Op

era

tiona

l Bu

dge

t

Out

com

e # 60100 x households receiving a weekly refuse removal services by 30 June 2019

30-J

un-1

9

60639x households receiving a weekly refuse removal services

n/a n/a

3 3-Fully Effective

28



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

IMPROVE CUSTOMER CARE SERVICES

ns and improve customer care

residential and non residential units billed for the particular service by way of the financial system) by 30 June 2019

Department

services by 30 June 2018

17

TEC

HNIC

AL

SERV

ICES


To provide sustainable services, optimise operations and improve customer care Ph

ysic

.Infra

.&En

ergy

. Effi

c.

PI&

EE2.

1

KMs of Paved Road rehabilitated by 30 June 2019

Paved Road rehabilitation

Monthly production report Completion report from the regions Monthly Report

All

2,62km of Paved Roads rehabilitated

Op

era

tiona

l Bud

get

Out

put

# 3 km of Paved Roads rehabilitated by 30 June 2019

31-D

ec-1

8

2.35km of roads rehabilitated

Shortage of material, Hot Asphalt and Re-surfuse tender not finalise resulted intagret not met

A request to be submitted to SCM re-advertise the unfinalise tender 2 2-Not Fully

Effective

18

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

m2 of roads maintained by 30 June 2019

Road Maintenance

Montly production report Completion report from the regions Monthly Report

All

20370m² of roads maintained as at 30 June 2018

Op

era

tiona

l Bud

get

Out

put

# 4500m2 of roads maintained by 30 June 2019

30-J

un-1

9

10011.17m2 of roads maintained

n/a n/a

5 5- Outstanding

29



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

19

TEC

HNIC

AL

SERV

ICES


To provide sustainable services, optimise operations and improve customer care Ph

ysic

.Infra

.&En

ergy

. Effi

c.

PI&

EE2.

1

KMs of Gravel Roads maintained 30 June 2019

Gravel Road maintenance

Montly production report Completion report from the regions Monthly Report

All

161,44km of Gravel Roads Maintained as at 30 June 2018

Op

era

tiona

l Bud

get

Out

put

# 300 km of Gravel Roads Maintained by 30 June 2019

30-J

un-1

9

311.62 km of Gravel Roads Maintained

n/a n/a

3 3-Fully Effective

20

PLA

NN

ING

AN

D DE

VELO

PMEN

T



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage (%) of land development applications (land use management and spatial planning) finalised within 3 month

Finalisation of Land development applications as per the SPLUM By-law and Land Use Scheme

Land Development application Register , Buss App reports

All

98% of land development applications finalised in terms of the set service standards

Op

era

tiona

l Bud

get

Act

ivity

% 100% of land development applications (land use management and spatial planning) finalised within 3 months by 30 June 2019

30-J

un-1

9

93% finalisation of land development applications in terms of the set service standards

Comments from service departments still a challenge to process applications in time

Departments will be remind , to submit comments to speed up the processing of applications in time 3 3-Fully

Effective

30



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

21

PLA

NN

ING

AN

D DE

VELO

PMEN

T



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage (%) of Building Plans finalised within 30 days for Residential submissions and 60 days for Business submissions

Evaluate building plans received in line with the approved service standards i.e. 30 days for residential submissions and 60 days for busienss submissions.

Building Plan application Register, excel spreadsheet printed

All

49% finalisation of Building Plan Applications in terms of the set service standards

Op

era

tiona

l Bud

get

Act

ivity

% 100% Finalisation of Building Plan Applications in terms of the set service standards by 30 June 2019

30-J

un-1

9

88% Finalisation of Building Plan Applications

Achievments : A total of 346 x building plan applications were received of which 306x building plan applications were approved . 40x Building plan applications could be approved due to mistakes on building plan.

Process to be develop for building plan applications


22

FIN

AN

CE



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Number of indigent households provided with access to basic services 30 June 2019

Supply free basic services to Indigent households

Indigent Register

All

12819 X Indigents household supply with free basic services

Op

era

tiona

l Bud

get

Out

com

e # 15 000 Indigents household supply with free basic services quarterly 30 June 2019

30-J

un-1

9

12 253x Indigents household supply with free basic services as per the data base

Although households are encourage to apply for indigent, The applications are received and process as per subnissions made. The total

Indigent campaigns schedules areannually developed, media statements release and advertise, to encourage households to apply for indigent .

3 3-Fully Effective

31



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

applicants are based on how many households applied and qualified as per the criteri set out as per the indigent policy

23

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage completion of upgrading of the inlet works and mechanical equipment for Leandra WWTWs 30 June 2019

Capacity of bulk infrastructure developed to secure access to sanitation Refurbishment and Upgrading of Leandra WWTW and sewer pump stations

Monthly Report/ Completion certificates

All

new

1000

0000

Out

com

e % 100% completion of upgrading of the inlet works and mechanical equipment for Leandra WWTWs by 30 June 2019

30-J

un-1

9

100% completion of upgrading of the inlet works and mechanical equipment for Leandra WWTW

Project completed

n/a

3 3-Fully Effective

32



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

24

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage completion of construction of sanitation infrastructure in Kinross Ext 25 by 30 September 2018

Construction of sanitation infrastructure in Kinross Ext 25


All

new

1600

000

Out

com

e % 100% completion of construction of sanitation infrastructure in Kinross Ext 25 by 30 September 2018

30-S

ep-1

8

100% completion of construction of sanitation infrastructure in Kinross Ext 25

Project completed

n/a

3 3-Fully Effective

25

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage completion of upgrading of the inlet works and mechanical equipment of Emzinoni WWTW by 30 September 2018

Completion of Upgrading of the inlet works and mechanical equipment of Emzinoni WWTW


All

new

10

000

000

Out

com

e % 100 % Completion of Upgrading of the inlet works and mechanical equipment of Emzinoni WWTW by 30 September 2018

30-S

ep-1

8

78 % Completion of Upgrading of the inlet works and mechanical equipment of Emzinoni WWTW

Late appointment of service providers. Demand for subcontracting work. Change in specifications. Disruptions by community. Rates not market related.

Revise scope of works. Procure materials for subcontractor. Cession agreement with suppliers 2 2-Not Fully

Effective

33



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

26

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage completion of upgrading of the inlet works and mechanical equipment of Kinross WWTW by 30 September 2018

Completion of Upgrading of the inlet works and mechanical equipment of Kinross WWTW


All

new

10

000

000

Out

com

e % 100 % Completion of Upgrading of the inlet works and mechanical equipment of Kinross WWTW by 30 September 2018

30-S

ep-1

8

80 % Completion of Upgrading of the inlet works and mechanical equipment of Kinross WWTW

Omisssion of items in scope. Disruptions by community and business forum. Rates not market related. Late appointment of service providers

Revise scope of works. Procure materials for subcontractor. Cession agreement with suppliers


27

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Conversion of VIP to waterborne toilets in Emzinoni Ext 6 & 10 by 31 December 2018

Conversion of VIP toilets


All

498x VIP toilets converted to Waterborne

2000

000

Out

com

e # 400 VIP toilets converted to Waterborne sanitation By 31 December 2018

31-D

ec-1

8

400 X VIP toilets converted to Waterborne sanitation

Project completed

n/a

3 3-Fully Effective

34



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

28

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Percentage completion replacement of AC pipes in Emzinoni by 30 June 2019

Replacement of AC pipes in Emzinoni


All

new

5000

000

Out

com

e % 100 % Completion Replacement of AC pipes in Emzinoni by 30 June 2019

30-J

un-1

9

28 % Completion Replacement of AC pipes in Emzinoni

Demanding of sub-contracting work. Disturbances of briefing meetings. Contract dispute between main contractor and subcontractor.

identified and advertise scope of subcontractor. Main contractor identified subcontractor

1 1-

Unacceptable

29

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Number of high mast lights install by 31 March 2019

Installation of high mast and street lights installation 2 EMZINONI, 3 KINROSS, 2 EMBA, 1 CHARL CILLIERS, 2 LEANDRA


All

new

4 50

0 00

0

Out

com

e # 10Xhigh mast lights install by 31 March 2019

31-M

ar-1

9

10Xhigh mast lights installed

Project completed

n/a

3 3-Fully Effective

35



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

30

TEC

HNIC

AL

SERV

ICES



Phys

ic.In

fra.&

Ener

gy. E

ffic.

PI&

EE2.

1

Number of Retrofit (Energy efficiency) High Mast Lights installed in GMM by 31 March 2019

Installation of Retrofit (Energy efficiency) High Mast Lights for GMM through the INEP – Integrated National Electrification Programme Grant 20 EMZINONI, 44 EMBA, 10 LEANDRA, 1 CHARL CILLIERS

Retrofitting of High Mast Lights GMM

s

new

6,00

0,00

0

cap

ital b

udge

t # 75 X Retrofit (Energy efficiency) High Mast Lights installed in GMM by 31 March 2019

31-M

ar-1

9

72 X Retrofit (Energy efficiency) High Mast Lights installed in GMM through EEDSM Project.

Although the target was set for 75, the total number of High Mast Lights installed in GMM as per the EEDSM Project and allocated budget was 72 .

Additonal high mast retro fitting project was implemented through the Sasol SLP project

3 3-Fully Effective


31

CO

MM

UNITY

SER

VIC

ES


To facilitate and create an enabling environment for diversified local economic Ec

on.G

row

.&D

evel

.

E&D

EV4.

1

Number of job opportunities created through EPWP by 30 June 2019

Recruitment and appointment of beneficiaries through EPWP

List of the participants and contracts of employment A

ll

175 x job opportunities has been created for financial year 2017/2018

Op

era

tiona

l Bud

get

Out

com

e # 140 x jobs to be created by 30 June 2019

30-J

un-1

9

125x jobs to be created

Lack of internal budget

Request Funding


36



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

development, social cohesion and job creation


32

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER


To enhance the capacity of human capital and deliver institutional transformation

Inst

.Tra

nsfo

rm.

INST

7.1

Percentage (%) of service delivery complaint attended to as per services standards by 30 June 2019

Customer complaints attended to

Complaints managements reports

All

90.68 % of service delivery complaints attended to as per the services standards for the fy 2017/2018 A total of 9790 complaints were lodged and 8878 complaints were attended to for 2017/18

Op

era

tiona

l Bud

get

Out

com

e % 100% of service delivery complaints attended to as per the services standards per Quarter by 30 June 2019

30-J

un-1

9

90% of service delivery complaints attended

Due to the shortage of working equipment, staff as well as equipment breakdowns, the service delivery turnaround time were affected . RM1: A total of 1712 complaints logged, 1660 were attended to and 52 outstanding. RM 2: A total of 2592 complaints logged, 2357

Permanent appointmernt of the RM, and filling of all vacant post especially for W&S and Energy need to be finalise . Scm to speed up processes and payment of service providers

3 3-Fully Effective

37



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

were attended to and 235 outstanding. RM 3 : A total of 2357 complaints logged, 2014 were attended to and 343 outstanding

33

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



Inst

.Tra

nsfo

rm.

INST

7.1

Percentage (%) Compliance to employment equity targets in the three highest levels of management by 30 June 2019

Appointments made in line with Employment Equity targets

Employement Equity report

All

Zero % compliance of EE Targets on apporved vacancies in terms of EE plan Targets

Op

era

tiona

l Bud

get

Out

com

e % 100 (%) Compliance to employment equity targets in the three highest levels of management by 30 June 2019

30-J

un-1

9

Zero% Compliance to employment equity targets in the three highest levels of management , as a result of non compliance from the municipality with regards to the EE Plan and Employment Equity

Three appointments were made for senior managers sec 54 & sec 56,however the Director Technical Services resigned. Level 2 appointments were 2 and on Level 3 zero appointments made .

Departments to ensure complaince and adherence to EE Plan . Vacancies to be filled n line with EE targets by ensuring equal representation as outline in terms of the Economically Active Population (EAP)


38



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

34

CO

RPO

RATE

SER

VIC

ES



INST

7.1

INST

7.1

Submission of Workplace Skills Plan to LGSETA annually by April

WSP submitted to LGSETA by 30 April annually

WSP Acknowledgement Report

All

1 X Workplace Skills Plan submitted to LGSETA on 26 April 2018 O

per

atio

nal B

udge

t

Out

put

% 1 x Workplace Skills Plan submitted to LGSETA by 30 April 2019

30-A

pr-1

9

1 x Workplace Skills Plan submitted to LGSETA by the 30 April 2019

n/a n/a

3 3-Fully Effective


35

CO

MM

UNITY

SER

VIC

ES


To develop spatially integrated, safe communities and a protected environment

Safe

ty&

Env.

S&EN

V5.

1

Percentage (%) of fire fighting response attended to in compliance to Service Standards response time by 30 June 2019

Attend to fire fighting response in compliance to Service Standards response time

Quarterly report on response to fire fighting response

All

83,3% adherence to fire fighting response

Op

era

tiona

l Bud

get

Out

com

e % 75% Adherence to fire fighting response on a Quarterly basis by 30 June 2019

30-J

un-1

9

80% Adherence to fire fighting response

n/a n/a

4 4- Above Expectations

39



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing


36

FIN

AN

CE


To ensure good governance and the participation of stakeholders.

Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Unqualified audit opinion on AFS by 30 November 2018

Monthly Reconciliations, Weekly OPCA meetings and Prepared AFS

Auditor General Report 2017/2018

All

1 x Unqualified AFS Opinion for FY 2016/2017 obtained

Op

era

tiona

l Bud

get

Out

com

e # 1x Unqualified AFS Opinion for FY 2017/2018 by 30 November 2018

30-N

ov-1

8

The municipality received a disclaimer opinion in the 2017/18 financial year.

Instability of leadership contributed to the deterioration of the control environment and significant non-compliance.

An action plan has been prepared and will be presented to Council and the Audit Committee to monitor implementation.

1 1-

Unacceptable

37

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Percentage (% )of council resolutions implemented by 30 June 2019

Implementation of Council resolutions by Departments

Council resolution register and supporting documents

All

99 % of council resolutions implemented in the specified timeframes O

per

atio

nal B

udge

t

Out

com

e % 100% of council resolutions implemented in the specified timeframes by 30 June 2019

30-J

un-1

9

90% of Council resolutions implemented

A total of 121X Council resolutions were taken for implementation of which : 119 x Reports compiled, 82x Reports discussed and processed , 9x Reports referred back and 26 x Report withdrawn.

Reports that were either referred back or withdrawn will be resubmitted to council for consideration 3 3-Fully

Effective

40



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

38

SPEA

KERS

OFF

ICE



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Number of ward committee meetings held by 30 June 2019

Ward committee support

Agenda, Attendance Register and Minutes of each ward committee meeting held

All

182 x Monthly Ward committee meetings held

Op

era

tiona

l Bud

get

Out

put

# 32 x 10 Monthly Ward committee meetings by 30 June 2019

30-J

un-1

9

232 x Ward Committee Meetings held

Councilors did not adhere to the schedules submitted

Office of the Speaker should remind councillors when meetings are due to sit as ward schedules are with the PPOs


39

FIN

AN

CE


To ensure good governance and the participation of stakeholders. G

over

n. &

Sta

ke.P

art.

GO

V&

SP1.

1

Annual review and Updated of the Indigent register by June

Annual review of Update of Indigent Register (FY2019/2020)

Updated Indigent Register and Council resolution A

ll Indigent register 2018/2019 not updated with new applicants O

per

atio

nal B

udge

t

Act

ivity # 1x indigent

register updated by 30 June 2019

30-J

un-1

9

1x Indigent register updated

n/a n/a

3 3-Fully Effective

41



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

40

CO

RPO

RATE

SER

VIC

ES



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Number of ICT Security Policies reviewed annually by April

Review and update ICT policies and submit for approval annually

Council resolutions for approval of ICT policies

5 IC

T Po

licie

s

5X ICT Security Policies reviewed

Op

era

tiona

l Bud

get

Out

put

% 5x ICT security policies reviewed by 30 April 2019

30-A

pr-1

9

5 ICT security policies approved per resolutions A63/07/2018 and A49/05/2019

n/a n/a

3 3-Fully Effective

41

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Percentage (%) Implementation of the Audit Plan by 30 June 2019

Execution of Audits as per the Audit plan 2018/2019

Quarterly Internal Audit Report and Minutes of Audit Committee meetings

All

75% Implementation of the Audit Plan

Op

era

tiona

l Bud

get

Out

put

% 100 % Implementation of the Audit Plan by 30 June 2019

30-J

un-1

9

95% Implementation of the Audit Plan completed

The asset audit was replaced with compliance audit which has not been reported to the Committee.

The compliance audit to be reported in the fourth quarter of 2018/19

3 3-Fully Effective

42



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

42

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



over

n. &

Sta

ke.P

art.

GO

V&

SP1.

1

Approved Risk Register for 2019/2020 by 30 June 2019

Review the Risk Register

Approved risk register/RMC minutes indicating recommendation

All

1x Draft Risk Assessment report compiled

Op

era

tiona

l Bud

get

Out

put

# 1X Risk register for 2019/2020 approved by 30 June 2019

30-J

un-1

9

1X Strategic Risk register approved

n/a n/a

3 3-Fully Effective

43

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



over

n. &

Sta

ke.P

art.

GO

V&

SP1.

1

Percentage (%) Mitigation of Strategic Risk register by 30 June 2019

Monitoring Risk Register 2018/2019

Progress report on risk management and Minutes of Risk Commitee

All

25 % of Strategic Risk mitigated

Op

era

tiona

l Bud

get

Out

put

% 80 % of Strategic Risk mitigated by 30 June 2019

30-J

un-1

9

34% of strategic risk were mitigated

Budget constraints and lack of prioritizing risk management within departments

Engage HOD on the importance of risk management 1

1- Unaccepta

ble

44

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Percentage (% ) of Audit Committee recommendations implemented by 30 June 2019

Implementation of Audit Committee Recommendations by departments

Minutes of Audit committee meetings, Audit Committee Recommendations register and supporting documents

All

73% of Audit Committee recommendations implemented O

per

atio

nal B

udge

t

Out

put

% 100% of Audit

Committee recommendations implemented by 30 June 2019

30-J

un-1

9

76% of Audit Committee recommendations implemented

Departments not implementing recommendations of the audit committee.

Progress on implementation to be reported to Council quarterly by the Chairperson of the Audit Committee


43



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

45

PLA

NN

ING

AN

D DE

VELO

PMEN

T



over

n. &

Sta

ke.P

art.

GO

V&

SP1.

1

IDP reviewed and Approved by Council annually by 31 May

Prepare the final IDP 2019/2020 for submission to Council for approval by the end of May

Council resolution/ Approved IDP 2019/2020

All

1X IDP 2018/2019 Reviewed and Approved by Council

Op

era

tiona

l Bud

get

Out

put

# 1X IDP 2019/2020 Reviewed and Approved by Council at 31 May 2019

31-M

ay-1

9

1x Approved IDP 2019/2020 by on 29 May 2019

n/a n/a

3 3-Fully Effective

46

OFF

ICE

OF

THE

MUN

ICIP

AL

MA

NA

GER



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Signed performance agreement 2018/2019 for Section 56 Managers by 31 July 2018

Facilitation and Conclusion of Performance agreements 2018/2019 for S56 managers

Signed performance agreement 2018/2019 for Section 56 Managers

Faci

lita

tion

Con

clus

ion

of 9x

Performance Agreements for sec 56 managers has been signed on 27 & 28 July 2017.

Op

era

tiona

l Bud

get

Out

put

# 9x signed performance agreements 2018/2019 of section 56 managers by 31 July 2018 31

-Jul

-18

5x signed performance agreements 2018/2019 of section 56 managers

Vacancies for Section 56 managers however positions not filled

Advertising of Vacancies for Section 56 Managers


47

PLA

NN

ING

AN

D DE

VELO

PMEN

T



over

n. &

Sta

ke.P

art.

GO

V&

SP1.

1

Number of performance reviews conducted by 30 June 2019

Quarterly Performance reviews co-ordinated

Council resolution /Performance Report/ Attendance Register A

ll

4X performance reviews conducted

Op

era

tiona

l Bud

get

Act

ivity # 4X

performance reviews conducted by 30 June 2019

30-J

un-1

9

4X performance reviews conducted

n/a n/a

3 3-Fully Effective

44



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

48

PLA

NN

ING

AN

D DE

VELO

PMEN

T



over

n. &

Sta

ke.P

art.

GO

V&

SP1.

1

Top Layer SDBIP 2019/2020 approved by mayor within 28 days after the budget approval

Compilation of SDBIP 2019/2020

Signed SDBIP 2019/2020 by the Mayor

All

1X Top Layer SDBIP 2018/2019 approved by Mayor on 20 June 2018 O

per

atio

nal B

udge

t

Out

put

# 1X Top Layer SDBIP 2019/2020 approved within 28 days after the Budget has been approved

30-J

un-1

9

1X Top Layer SDBIP 2019/2020 approved on 21 June 2019 by the Executive Mayor

n/a n/a

3 3-Fully Effective

49

PLA

NN

ING

AN

D DE

VELO

PMEN

T



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Submission of Section 46 Annual Performance Report submitted to AG by 31st August annually

Submission of the Section 46 Annual Performance Report to the AG by August annually

Acknowledgement Letter by AG on submission of Sec 46 report / Council resolution/ Audit Committee minutes

All

1X Sec 46 Annual Report 2016/2017 has been submitted to the auditor General on 31 Aug 2017.

Op

era

tiona

l Bud

get

Out

put

# 1X Sec 46 Annual Report submitted to the Auditor General by 31 August 2018

31-A

ug-1

8

1X Sec 46 Annual Performance Report submitted to the Auditor General

Sec 46 Annual Performance Report not submitted as per the set date to the Auditor General due to Challenges with system integration to produce statement

n/a


50

FIN

AN

CE

KPA 6: GOVERNANCE AND STAKEHOLDER

To ensure good governance and the participa G

over

n. &

GO

V&

SP1.

1

Submission of Annual Financial statements ( AFS) submitted to the Auditor-General by 31 August Annually

AFS submitted to AG by 31st August (Section 126 of MFMA)

Acknowledgement Letter by AG on submission of the AFS 2017/2018

All

1X AFS 2016/2017

Op

era

tiona

l Bu

dge

t

Out

put

# 1XAnnual Financial statements ( AFS) submitted to the Auditor 31

-Aug

-18

1XAnnual Financial statements ( AFS) submitted to the Auditor General

Annual Financial statements ( AFS) not submitted as per the set date to the

Ensure timeously submission as per legislative requirements


45



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

PARTICIPATION

tion of stakeholders.

/ Council resolution/ Audit Committee minutes

General by 31 August 2018

Auditor General due to Challenges with system integration to produce statement

51

FIN

AN

CE



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Submission of Draft Annual Report (Section 121 of MFMA)to AG by 31st August Annually

Submission of Draft Annual Report (Section 121 of MFMA) to AG By August annually

Acknowledgement Letter by AG on submission of Draft Sec 121 report / Council resolution/ Audit Committee minutes

All

S. 121 Draft Annual Report 2016/2017

Op

era

tiona

l Bud

get

Out

put

# 1X Draft Annual Report (Section 121 of MFMA) submitted to the Auditor General by 31 August 2018

31-A

ug-1

8

1X Draft Annual Report (Section 121 of MFMA) submitted to the Auditor General

Draft Annual Report (Section 121 of MFMA) not submitted as per the set date to the Auditor General due to Challenges with system integration to produce statement

Ensure timeously submission as per legislative requirements


52

FIN

AN

CE


To ensure good governance and the participation of

Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Submit the Final Audited Annual Report (Section 121 of MFMA ) to Council on or before 25 January annually

Submit the Final Audited Annual Report (Section 121 of MFMA ) to Council annually on

Acknowledgement Letter by AG on submission of Sec 121 report / Council resolution/

All

1X S. 121 Audited Annual Report 2016/2017

Op

era

tiona

l Bud

get

Out

put

# 1X Final Audited Annual Report (Section 121 of MFMA) submitted to Council by 25 January 2019

25-J

an-1

9

1X Final Audited Annual Report (Section 121 of MFMA) submitted to Council

n/a n/a


46



NO

DEPA

RTM

ENT


2018/2019

Targ

et D

ate


Mun

icip

al

Key

Perfo

rman

ce

Are

a

Stra

tegi

c ob

ject

ive

(SO

)

IDP

linka

ge

IDP

Stra

tegy

num

ber

INDICATORS


), Capital Projects

Evidence (POE) W

ards


Ann

ual B

udge

t

Type

ofIn

dica

tor

Targ

et Ty

pe-N

r (#)

/ Pe

rc (%

)

2018/2019




Fina

l Sco

ring

on

Ann

ual T

arge

ts

2018

/201

9

Ove

rall

Perfo

rman

ce

2018

/201

9 Pe

rform

ance

Le

gend

Rat

ing

stakeholders.

or before 25 January

Audit Committee minutes

53

CO

RPO

RATE

SER

VIC

ES



Gov

ern.

& S

take

.Pa

rt.

GO

V&

SP1.

1

Adoption of Oversight report 2017/2018 by Council by 31 March annually

Oversight report adopted by council by 31 March (Section 129 of MFMA)

Council Resolution / Oversight report

All

1X Approved Oversight report 2016/2017

Op

era

tiona

l Bud

get

Out

put

# 1 X Oversight report adopted by council by 31 March 2019

31-M

ar-1

9

1X Oversight report adopted

Annual report only adopted by council During March 2019

Ensure timeously submission as per legislative requirements 2 2-Not Fully

Effective

chapter 1: introduction & overview of performance management

Documents