chapter 1: introduction -...
TRANSCRIPT
Project No. ACRP 04-04B1 COPY NO. electronic
EMERGECNY MANAGEMENT TRAINING FOR AIRPORT CRITICAL INCIDENTS
Final ReportPrime Contract: A-36 Mod 6
Document Version: 1.0Document Date: 31 August 2015
Prepared For:Airport Cooperative Research Program (ACRP)
Transportation Research Boardof
The National Academies
Prepared By:Mary Ann Pigora
Engineering & Computer Simulations, Inc.11825 High Tech Ave., Suite 250
Orlando, FL 32817407.823.9991
(DCN 11-7301/9999-v1.0)
ACKNOWLEDGMENT OF SPONSORSHIP
This work was sponsored by one or more of the following as noted:
American Association of State Highway and Transportation Officials, in cooperation with theFederal Highway Administration, and was conducted in the National Cooperative Highway Research Program,
Federal Transit Administration and was conducted in the Transit Cooperative Research Program,
American Association of State Highway and Transportation Officials, in cooperation with the Federal Motor Carriers Safety Administration, and was conducted in the Commercial Truck and Bus Safety Synthesis Program,
X Federal Aviation Administration and was conducted in the Airports Cooperative Research Program,
which is administered by the Transportation Research Board of the National Academies.
DISCLAIMERThis is an uncorrected draft as submitted by the research agency. The opinions and conclusions expressed or implied in the report are those of the research agency. They are not necessarily those of the Transportation Research Board, the National Academies, or the program sponsors.
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EMERGENCY MANAGEMENT TRAINING FOR AIRPORT CRITICAL INCIDENTS
Final ReportPrime Contract: A-36 Mod 6
Document Version: 1.0Document Date: 31 August 2015
Prepared For:Airport Cooperative Research Program (ACRP)
Transportation Research Boardof
The National Academies
Prepared By:Mary Ann Pigora
Engineering & Computer Simulations, Inc.11825 High Tech Ave., Suite 250
Orlando, FL 32817407.823.9991
(DCN 11-7301/9999v1.0)
NATIONAL ACADEMY OF SCIENCESAIRPORT COOPERATIVE RESEARCH PROGRAM 04-04B1
FINAL REPORT31 August 2015
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TABLE OF CONTENTSLIST OF FIGURES AND TABLES............................................................................................ IIIACKNOWLEDGEMENTS........................................................................................................................IVABSTRACT.............................................................................................................................................IVCHAPTER 1: INTRODUCTION................................................................................................................1
1.1 Executive Summary.............................................................................................................................. 11.2 Background........................................................................................................................................... 11.3 Research Objectives............................................................................................................................. 1
CHAPTER 2: RESEARCH APPROACH..................................................................................................22.1 Conversion of Data............................................................................................................................... 22.2 Incompleteness of Supplied Data.........................................................................................................22.3 Access and Scenario Documentation...................................................................................................3
CHAPTER 3: RECOMMENDATIONS......................................................................................................5
APPENDIX A: SCENARIO OUTLINES AND TASKING........................................................A-1A.1 Scenario: Bomb Threat............................................................................................................................... A-2
A.1.1 Bomb Threat – Scenario Outline...........................................................................................................................A-2A.1.2 Bomb Threat – Assessed Tasks by Role...............................................................................................................A-20
A.2 Scenario: Demo Gothic Storm....................................................................................................................A-1A.2.1 Demo Gothic Storm – Scenario Outline.................................................................................................................A-1A.2.2 Demo Gothic Storm – Assessed Tasks by Role.......................................................................................................A-5
A.3 Scenario: Hazmat....................................................................................................................................... A-6A.3.1 Hazmat - Scenario Outline....................................................................................................................................A-6A.3.2 Hazmat – Assessed Tasks by Role.......................................................................................................................A-36
A.4 Scenario: Mass Casualty Accident...........................................................................................................A-39A.4.1 Mass Casualty Accident – Scenario Outline.........................................................................................................A-39A.4.2 Mass Casualty Accident – Assessed Tasks by Role..............................................................................................A-71
A.5 Scenario: November Storm.......................................................................................................................A-74A.5.1 November Storm – Scenario Outline...................................................................................................................A-74A.5.2 November Storm – Assessed Tasks by Role.........................................................................................................A-99
A.6 Scenario: Power Failure.........................................................................................................................A-103A.6.1 Power Failure – Scenario Outline......................................................................................................................A-103A.6.2 Power Failure – Assessed Tasks by Role............................................................................................................A-126
A.7 Scenario: Sabotage................................................................................................................................ A-130A.7.1 Sabotage – Scenario Outline.............................................................................................................................A-130A.7.2 Sabotage – Assessed Tasks by Role...................................................................................................................A-176
A.8 Scenario: Terminal Fire..........................................................................................................................A-189A.8.1 Terminal Fire – Scenario Outline.......................................................................................................................A-189A.8.2 Terminal Fire – Assessed Tasks by Role.............................................................................................................A-197
A.9 Scenario: Water Rescue.........................................................................................................................A-198A.9.1 Water Rescue – Scenario Outline......................................................................................................................A-198A.9.2 Water Rescue – Assessed Tasks by Role............................................................................................................A-229
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LIST OF FIGURES AND TABLES
Figure 1. Task tracking for the ported scenarios is now automated..........................................................2Figure 2. In instances where the AEROS scenarios did not provide scripted dialog, the phrase “This conversation was not provided in the original AEROS scenario” was inserted.........................................2Figure 3. Adding feedback to opened ended questions, as illustrated in this inject from the TERA Fuel Farm Fire scenario, will allow the user to self-assess their answers and enhance training effectiveness....................................................................................................................................................................3Figure 4. Converted scenarios are available from the TERA portal.........................................................3
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ACKNOWLEDGEMENTSThe work reported herein was performed under TCRP A-36 by Engineering and Computer Simulations, Inc.
Ms. Mary Ann Pigora is the Principal Investigator and the primary author of this report.
ABSTRACTThe Transit Cooperative Research Program sponsored development of emergency response training software to be used by transit operators, which was later extended for the state DOTs through the National Cooperative Highway Research Program. The software produced is known as the Transportation Emergency Management Response Application (TERA). In July 2006, the airport cooperative research program’s oversight committee selected a project to develop software to train EOC staff in their responsibilities, resulting in the Airport Emergency Response Operations Simulation (AEROS). In 2013, an ACRP panel determined that the developed airport scenarios should be ported to TERA for multi-modality exercising on the same platform. This final report details the conversion of nine AEROS scenarios for use in the TERA system.
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CHAPTER 1: INTRODUCTION
1.1 Executive SummaryThis final report details the conversion of nine AEROS scenarios for use in the TERA system. The scenarios ported to TERA are:
1. Gothic Storm (short demonstration scenario)2. Bomb Threat3. Hazmat4. Mass Casualty Accident5. November Storm6. Power Failure7. Sabotage8. Terminal Fire9. Water Rescue
These scenarios are now available in TERA for airport emergency management professionals as well as for further analysis and development. No significant data checking or cleaning was performed; all wording, punctuation, spelling, and content is as supplied by the original AEROS contractor via their data files.
ECS has several recommendations for improvement of the scenarios including Subject Matter Expert reviews, addition of missing data and feedback, and addition of new inject types.
1.2 BackgroundThe Transit Cooperative Research Program sponsored development of emergency response training software to be used by transit operators, which was later extended for the state DOTs through the National Cooperative Highway Research Program. The software produced is known as the Transportation Emergency Management Response Application (TERA). In July 2006, the Airport Cooperative Research Program’s oversight committee selected a project to develop software to train EOC staff in their responsibilities, resulting in the Airport Emergency Response Operations Simulation (AEROS).
AEROS scenarios were developed for the airport community, to assist in training of hazards identified in FAR Part 139.325. These scenarios were not a part of the TERA tool. TERA does include one airport scenario, a fuel farm fire, and in 2013, an ACRP panel determined that the AEROS airport scenarios should be ported to TERA for multi-modality exercising on the same platform.
1.3 Research ObjectivesThis scope addressed the straight porting of eight AEROS scenarios to TERA (Sabotage, Hazmat, Water Rescue, Bomb Threat, Mass Casualty Accident, November Storm, Power Failure, and Terminal Fire). An additional short demonstration scenario, Gothic Storm, was also ported as it could provide a useful introduction or demonstration capability. Two other scenarios, “Training Exercise” and “Tutorial,” were not ported as they referred to specific AEROS layouts and components that are different in the TERA interface.
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CHAPTER 2: RESEARCH APPROACH
2.1 Conversion of DataAEROS and TERA use different data formats, so a converter was written to translate and add default data as needed. The AEROS scenarios were comprised of several XML data files, as well as directories with supporting artifacts such as images and PDF files. The converter parsed each of these files, adding the data from each file into a TERA scenario object, then writing that object out to a TERA-readable XML schema. Artifact data was reorganized to reflect the TERA data scheme. Injects were ported as-is, with no checks on the inject content for correctness, grammar, spelling, completeness, or believability.
2.2 Incompleteness of Supplied DataIn some cases, the AEROS data did not provide enough information to support TERA functionality. For example, in the project proposal, it was stated that since AEROS does not provide automated assessment, the ported scenarios will not provide automated assessment. However, the self-assessed tasking included in the AEROS scenarios was found to be of a very simplistic nature with just a few types of fulfilling actions (replying to an email, sending an email, making a phone call), so these were ultimately categorized by hand and added to the automated conversion. The resulting scenario contains auto-assessed role tasking based on those self-assessed task definitions. When the user takes the correct action in the interface, the task will automatically move to the “Completed” tab. If not, the task will progress through “Urgent” and “Late” stages, as seen in Figure 1.
This porting of the tasks resulted in fairly simplistic assessment with just a few types of user actions. ECS recommends analyzing the tasks for correctness and varying them to use the full range of options in the TERA interface.
Another instance where the AEROS data did not contain enough detail was in the scripted phone conversations between the player and simulated entities. Often only a dialog topic was given. In these cases, the dialog topic was preserved, as the player may have a task requiring them to place a phone call about that particular topic. The scripted dialog now contains the default phrase “This conversation was not provided in the original AEROS scenario” as seen in Figure 2. Consultation with Subject Matter Experts would provide exact phrasing for these simulated dialogs.
Finally, AEROS contained many open-ended questions such as “We should discuss whether to shut down the airport or just the immediately affected area. What do you think?” The training value of the scenarios would be enhanced if the user could be given correct answers, issues to consider, best practices, or other feedback. TERA has the capability to display this feedback both during the flow of the exercise, as seen in Figure 3, and in the After Action Report to facilitate either
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Figure 2. In instances where the AEROS scenarios did not provide scripted dialog, the phrase “This conversation was not provided in the original AEROS scenario” was inserted.
Figure 1. Task tracking for the ported scenarios is now automated
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self-assessment or facilitator assessment of the player’s answer. Consultation with Subject Matter Experts would provide the content for this feedback.
Figure 3. Adding feedback to opened ended questions, as illustrated in this inject from the TERA Fuel Farm Fire scenario, will allow the user to self-assess their answers and enhance training effectiveness.
2.3 Access and Scenario DocumentationThe ported scenarios are accessible on the TERA portal at www.tera.train-emst.com. They can be selected from the list of airport scenarios in both the Individual and Team exercise schedulers. The list contains the original TERA Fuel Farm Fire scenario as well as the converted AEROS scenarios, as seen in Figure 4.
The following phrase has been inserted at the top of the description for each ported scenario: This scenario was originally developed for the AEROS system. The scenario has been translated to TERA as-is, with no significant content changes. TERA does not guarantee content correctness or coherence.
Several types of documentation can be generated automatically from the ported scenario data, including
Scenario Outlines, listing all injects on the timeline
Auto-Assessed Tasks organized by Training Objective
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Figure 4. Converted scenarios are available from the TERA portal.
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Auto-Assessed Tasks to be completed by each Role Narrative View, which provides injects and tasking in a paragraph format
This documentation is available from the TERA portal. The Scenario Outlines and Auto-Assessed Tasks to be completed by each role are included in this report as Appendix A.
The scenarios are editable in the TERA scenario builder tool, so they can be modified at a later time to ensure correctness of injects, add inject types not available in AEROS such as social media feeds, and add more detailed automated task assessment.
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CHAPTER 3: RECOMMENDATIONS
Overall, the scenarios are usable, although no assessment of correctness of either injects or tasking has been performed. However, ECS has several recommendations to provide increased immersion and more effective training.
Subject Matter Expert review of scenarios for correctness – ECS has not performed any analysis of scenario content. Content can be conveniently reviewed via the auto-generated documentation provided in Appendix A of this report.
Subject Matter Expert review of assessed tasking – In several scenarios, role players have only a few tasks to accomplish. A review of the scenarios would likely discover tasking that has been missed, and that augmented tasking would enhance training value. Also, TERA’s automated task assessment is much more sophisticated than the mechanism employed in AEROS, so tasks could be reworked to increase the variety of user actions that are tracked, utilizing the full range of options in the EMST interface.
Subject Matter Expert review of training for different sizes of airports – The scenarios currently do not change injects based on airport size. For some scenarios this is acceptable, as superficial modifications available through the Customization Wizard (i.e. customizing numbers affected, souls on board, etc.) are sufficient to make the scenario workable for any size airport. However, in some cases, a more sophisticated approach could increase training effectiveness. An example from TERA is seen in the active shooter scenario; one version of the scenario places the active shooter in a subway for agencies in metropolitan areas, where another version uses an above-ground light rail station.
Add Subject Matter Expert wording for needed phone dialogs – The user needs to make a phone call to get or convey information, but the scripted dialog for the call is missing. Currently the user will see a placeholder message.
Add Subject Matter Expert feedback for open-ended questions – There can be no improvement without feedback. In the case of open-ended questions, providing correct answers, issues to consider, best practices, or other feedback would allow the user to self-assess their answers and greatly enhance the training value.
Add Voiceover for radio messages – In scenarios that use radio messages, adding voice audio would increase the immersion and feeling of stress as the user tries to respond to the exercise situation.
Add Social media injects – TERA contains a twitter-like social media component that is not present in AEROS. Responding to social media is increasingly important in emergency management to ensure accurate information is being disseminated, identify trends or calls for assistance, and manage public expectations. Twitter feeds in an exercise can provide increased immersion and be used to trigger player tasking.
Add face-to-face injects – TERA contains a face-to-face exercise component that allows scripted dialog between a player and a simulated entity. Since this is not an AEROS capability, some dialogs that currently take place by email or phone may be more appropriately presented as a face-to-face interaction.
The scenarios can be modified via the TERA Scenario Builder tool. These changes will result in scenarios that provide correct, effective training for any size airport across the country.
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APPENDICES
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APPENDIX A:SCENARIO OUTLINES AND TASKING
Notes: Text in bold is customizable per exercise run via the Customization Wizard. All outlines use Birmingham International Airport, Alabama, as the notional exercising organization. Facilitator Notes were added to indicate when assessed tasks are activated on the timeline. ECS did not perform any data checking or cleaning. All wording, punctuation, spelling, and content is as
supplied by the original AEROS contractor via their data files.
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A.1 Scenario: Bomb Threat
A.1.1 Bomb Threat – Scenario Outline
SCENARIO SET-UP
TIME TYPE DESCRIPTION FROM TO
Oct 9 2100
Important information
Introduction All
Oct 9 2101
Add side story to web site.
Lottery All
Oct 9 2101
Display weather data on web site.
83 Sunny, 83 Sunny, 81 Partly Cloudy, 79 Scattered Showers, 76 Rain All
Oct 9 2101 Bulletin Aviation References Clerk All
Oct 9 2101 Bulletin Acronyms Clerk All
Oct 9 2101
Add an item to the status window
Record High Travel Day at the Airport All
Oct 9 2101
Add an item to the status window
County Fair Expecting Big Turn-Out All
Oct 9 2101
New email message
ICS Roles and Responsibilities - Here is a brief description of ICS Roles and Responsibilities if you are unfamiliar with NIMS.
EOC Deputy All (Airport)
EXPLOSION
TIME TYPE DESCRIPTION FROM TO
Oct 9 2104
Add main story to web site.
High Travel Day at Birmingham Intl. All
Oct 9 2105
Phone call is being received.
Caller: We have a report of an unattended bag at the security checkpoint. Officers are responding, and the checkpoint is closed temporarily. We have a crowd situation here.
Communications Center
Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Airport
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Law Enforcement, Liaison Officer, Logistics Section Chief, Operations Section Chief, Public Information Officer, Planning Section Chief, Safety Officer
Oct 9 2106
Phone call is being received.
Caller: Ok, thanks for filling me in. Keep me posted as you get more details.
Can you please give me some more information on that unattended bag? Is there anything else I should know about the situation?
EOC Commander Operations Section Chief
Oct 9 2107
Phone call is being received.
Caller: The latest update is that the responding officer has requested EOD callout. It is a large, heavy bag that was left in the queue...
Operations Section Chief EOC Commander
Oct 9 2108
Somebody at office door
Visitor: Did you hear that?! We've lost station power and it sounded like there was an explosion in the terminal! Operations Staff EOC Commander
Oct 9 2108
Realistic radio message
All Staff: Please report to the EOC. EOC Commander
Communications Staff, Finance/Administration Staff, Airport Law Enforcement Staff, Logistics Staff, Operations Staff, Public Information Staff, Planning Staff, Safety Staff
Oct 9 2109
Realistic radio message
ARFF is IC. Command Post is set up on terminal roadway. An explosion has taken place in the terminal near the checkpoint. I'm calling out an MCI.
Incident Commander EOC Commander
Oct 9 2109
Phone call is being received.
Caller: We see smoke coming out of the top of the terminal building.You: Ok. Operations
EOC Commander, Operations Section Chief, Operations Staff
Oct 9 2109
Phone call is being received.
We're getting reports that you have an incident on your hands. What can you tell me?
Reporter Public Information Officer
Oct 9 2109
New email message
Start thinking about plans - Prepare a plan to address the displaced passengers associated with this event.
EOC Commander Planning Section Chief
Oct 9 2109
Facilitator note
Note: Planning Section Chief: Create a plan for the displaced passengers. (Email the plan to the
All (Airport)
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EOCC using the subject "Plan for displaced passengers".)
Oct 9 2109
Phone call is being received.
Caller: Airfield operations reports they have temporarily closed the airport. NOTAM being faxed. Airfield Operations Operations Section
Chief
Oct 9 2109
New email message
NOTAM Received - NOTAM: Airport closed until further notice. Airfield Operations
EOC Commander, Operations Section Chief
Oct 9 2109
New email message
FWD: NOTAM Received - NOTAM: Airport closed until further notice. EOC Commander
Airport Coordinator, AEROS Airlines Liaison, Communications Staff, Communications Unit Leader, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Oct 9 2109
Somebody at office door
I just heard there was a lot of dust in the terminal from whatever happened there. Should we be worried?
Safety Staff Safety Officer
Oct 9 2109
Realistic radio message
Maintenance reports they have lost a main power feed to station power to the main terminal. They will be unable to determine when it will return. E-power is providing safety lighting in the terminal.
Logistics Staff Logistics Section Chief
Oct 9 2110
New email message
Call Meeting - Here is the situation: The IC has just established the CP/ICS. There has been an explosion in the main terminal checkpoint. The IC has activated a MCI and expects to see many wounded and dead. We will meet in two minutes to plan our response.
EOC Commander Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Deputy, Family
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Assistance Liaison, Finance/Administration Staff, Airport Law Enforcement Staff, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Staff, Planning Section Chief, Planning Staff, Safety Staff
Oct 9 2110
Facilitator note
Note: Players can now call TSA Representative, who asks:You: Hi, I'd like to speak to someone there about support requirements.
That would be me. How can we help?
All (Airport)
Oct 9 2110
Phone call is being received.
Caller: We need to reach out to TSA about support requirements - I'm certain they have their hands full. Get that ball rolling, if you haven't already started.
EOC Deputy Liaison Officer
Oct 9 2110
Facilitator note
Note: Liaison Officer: Call TSA about support requirements. (Call TSA using the topic "Reach out to TSA".)
All (Airport)
Oct 9 2110
Phone call is being received.
Caller: Ok, thanks.
I have a press call wanting to know where to go for a press conference?
Communications Center
Public Information Officer
Oct 9 2110
Somebody at office door
Visitor: The maintenance supervisor just called to ask if there are any specific equipment requirements for their guys to assist in the search and rescue?You: The IC will have specific biohazard protection requirements. Make sure they all check in with him.Visitor: Will do.You: They need to wear rubber gloves.Visitor: Isn't there more to it than that?You: They need to wear leather gloves and steel-toed boots.
What about the blood and gore?
Safety Staff Safety Officer
Oct 9 2112
Facilitator note
Note: Players can now call Liaison Officer, to discuss: TSA Support: SimPlayer: TSA informed us that they are treating this as a terrorist event. We've notified the FBI, and they are on their way out here to
All (Airport)
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the CP. User: Ok, I will be sure to coordinate with the CP.
Oct 9 2112
New email message
Sitrep - Please provide a sitrep as soon as you can.
Airport Board Chairperson EOC Commander
Oct 9 2112
Facilitator note
Note: EOC Commander: Provide a SITREP to the Board, per their request. (Send an email to the Board Chairperson that explains the current situation, using the topic "SITREP".)
All (Airport)
Oct 9 2112
Phone call is being received. How long are we going to be closed? AEROS Airlines Liaison Officer
Oct 9 2112
Facilitator note
Note: Players can now call Airfield Operations, to discuss: Morgue Question: SimPlayer: Will we need to set up a morgue? User: Yes.SimPlayer: Okay, I'll execute the MCI plan as per the AEP.
All (Airport)
Oct 9 2112
Phone call is being received. What is the schedule for the press briefing?
Communications Center
Public Information Officer
Oct 9 2112
Realistic radio message
We need an assessment team to the CP to determine the building integrity around the bomb crater.
EOC CommanderLogistics Section Chief, Operations Section Chief
Oct 9 2112
Realistic radio message
Ok, we'll get a couple of engineers down there. Logistics Section Chief EOC Commander
Oct 9 2112
Realistic radio message
Got it. Operations Section Chief EOC Commander
Oct 9 2112
Realistic radio message
We need to stage more portable generators and light plants when the ones at the CP run low. Incident Commander
Logistics Section Chief, Operations Section Chief
Oct 9 2112
Phone call is being received.
Caller: Ok, thanks.
Should we set up the main conference room for use as a JIC? Would you like me to take care of it?
Public Information Staff Public Information Officer
Oct 9 2112
Somebody at office door
Visitor: The team has already been on for eight hours, so make sure you coordinate with the IC.
How long should the initial team be deployed to the site, and when do we start thinking about replacements?
Safety Staff Safety Officer
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Oct 9 2113
Phone call is being received.
Caller: Ok. I just wanted to make sure that the initial team is scheduled for some relief pretty soon.
What does our staffing plan look like for the next shift?
Safety Officer Operations Section Chief
Oct 9 2113
Phone call is being received.
Caller: What's happening? I hear my fire department is there, and there are people dead. Is there a HAZMAT danger outside of the airport? I need a SITREP.
Mayor EOC Commander
Oct 9 2113
Phone call is being received.
Caller: The EOCC requests the emergency declaration for procurement purposes.You: Ok.
Finance/Administration Staff
Finance/Administration Section Chief
Oct 9 2113
Phone call is being received.
Caller: We have numerous people who evacuated the building walking around the ramp and roadways. We have a crowd control problem, and I don't have the resources to manage it.
Incident Commander Operations Section Chief
Oct 9 2113
New email message
Press Release - The EOCC/IC need an initial press release ready for immediate approval and transmission.
Public Information Staff Public Information Officer
Oct 9 2113
New email message
Fuel Requirements - Are we looking at the fuel requirements for the generators going all night long? Will we get more fuel deliveries tomorrow?
Planning Staff Planning Section Chief
Oct 9 2113
Phone call is being received. Is there specific gear for night work? Safety Staff Safety Officer
MCI AND FULL CALLOUT
TIME TYPE DESCRIPTION FROM TO
Oct 9 2115
Add main story to web site.
Explosion Reported All
Oct 9 2116
Phone call is being received. How long will the airport be closed?
Airport Board Chairperson EOC Commander
Oct 9 2116
New email message
Headcount - Please respond with a headcount of your staff on duty. Incident Commander
Finance/Administration Section Chief, Operations Section Chief
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Oct 9 2116
Facilitator note
Note: Finance/Administration Section Chief: Send the IC your current shift assignments, what call-in has taken place, and what standby shift is in place. (Send this information via email to the IC using the subject "Staff Assignments".)
All (Airport)
Oct 9 2116
Facilitator note
Note: Operations Section Chief: Send the IC your current shift assignments, what call-in has taken place, and what standby shift is in place. (Send this information via email to the IC using the subject "Staff Assignments".)
All (Airport)
Oct 9 2116
Phone call is being received.
Caller: The Red Cross has just arrived and wants to know where to set up.You: I will inform Operations and set up a location in the EOC for them.Caller: Ok, thanks.
Incident Commander Liaison Officer
Oct 9 2116
Somebody at office door
Visitor: We will need to select a hotel off-site for families once they arrive. How should we proceed?You: I'll contact the AEROS Liaison. Thanks for reminding me.
Logistics Staff Logistics Section Chief
Oct 9 2116
New email message
Hotel preference - Families will be arriving shortly. Do you have a preference for an off-site hotel we can use, or any contracts already in place that we can take advantage of?
Logistics Section Chief AEROS Airlines Liaison
Oct 9 2116
Facilitator note
Note: Players can now call EOC Commander, to discuss: Blankets: SimPlayer: We are pulling out mattress pads and blankets as per the IROPS plan. Do we know how long before we re-open?
All (Airport)
Oct 9 2116
Phone call is being received.
What can you tell me? Any numbers you can release on fatalities and injured?
Reporter Public Information Officer
Oct 9 2116
Phone call is being received.
Caller: Just got a call from the Autauga mental health department, and they are sending some people over for CIS and grief counseling. Safety Staff Safety Officer
Oct 9 2116
Facilitator note
Note: Safety Officer: Coordinate with Operations for site and location of CIS briefing. (Call the Operations Chief, using the topic "CIS location".)
All (Airport)
Oct 9 2116
Facilitator note
Note: Players can now call Safety Officer, to discuss: CIS location: SimPlayer: This conversation was not provided
All (Airport)
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in the original AEROS scenario.
Oct 9 2117
New email message Reopen? - When are we going to re-open? AEROS Airlines All (Airport)
Oct 9 2117
Facilitator note
Note: Players can now call Logistics Section Chief, who asks:
Can I get an on-the-fly PO for some construction equipment?
All (Airport)
Oct 9 2117
Phone call is being received.
Caller: We are missing some staff - how do we find out if they are among the injured?You: Let me forward you to Operations. They should be able to help you out.
AEROS Airlines AEROS Airlines Liaison
Oct 9 2117
New email message
Temporary morgue - Has a temporary morgue site been selected? Incident Commander Logistics Section Chief
Oct 9 2117
Facilitator note
Note: Logistics Section Chief: Respond to the IC with details about the temporary morgue. (Reply to the IC's email with the subject "Temporary morgue".)
All (Airport)
Oct 9 2117
Phone call is being received.
Caller: The coroner has requested we set up a temporary morgue - are we ready for that?You: Let me tranfer you to Logistics, so you can work out the details.
Incident Commander Operations Section Chief
Oct 9 2117
Somebody at office door
Visitor: Do we know if there was any HAZMAT or contaminant associated with the device? Are there any actions we need to take to protect the public?You: I'll coordinate with the IC to assess.Visitor: Ok, sounds good.You: Anyway, that isn't our priority right now.Visitor: It will be if we kill someone else due to poisoning.You: The HAZMAT team will handle all that.Visitor: Hope someone told them that.
Planning StaffOperations Section Chief, Planning Section Chief
Oct 9 2117
Somebody at office door
Visitor: We have several camera crews trying to get through the tape at the scene. Can you get them under control?You: I'll contact the media outlets and set up a central point where they can observe and record without getting in the way.
Public Information Staff Public Information Officer
Oct 9 2117
Phone call is being
Caller: One of our guys just got back from the bomb scene. He seems to be under some
Airfield Operations Safety Officer
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received.
stress. What do I do?You: We have the CIS counselors on site. Escort him to that location.Caller: Will do.
Oct 9 2118
New email message
Press Conference - When are you going to have your press conference? I want to be there.
Airport Board Chairperson
EOC Commander, Public Information Officer
Oct 9 2118
New email message
Insurance - The CFO wants to know if we have heard from our insurance company?
Finance/Administration Staff
Finance/Administration Section Chief
Oct 9 2118
Facilitator note
Note: Players can now call Operations Section Chief, to discuss: Search Ramp: SimPlayer: We need to deploy a strike team to search the ramp for walking wounded. User: Heard that report, and I've sent a team from my operations to conduct a grid search.SimPlayer: Ok. Do you need a place for them? User: Yes. Can you set that up?SimPlayer: Will do.
All (Airport)
Oct 9 2118
Phone call is being received.
We are sending a special agent to your EOC. Where should he report?
FBI Agent Liaison Officer
Oct 9 2118
New email message
Lighting - Request 2 additional light plants for passenger crowds on streetside. Incident Commander Logistics Section Chief
Oct 9 2118
Somebody at office door
Visitor: We need to get these uninjured passengers away from the terminal. Can we send them somewhere?You: I will coordinate with Logistics.
Operations Staff Operations Section Chief
Oct 9 2118
Somebody at office door
Visitor: I just came in from curbside. We have a lot of people stranded looking for information about their flights. What do I tell them?You: They need to work with their airline for temporary accomodations, but we will look into initiating our IROPS plan as well.Visitor: Ok, I'll start our IROPS protocols.You: They are on their own for now.Visitor: I thought the airlines would offer assistance?You: We will cover their costs for now.Visitor: Is the CFO aware of this?
Operations Operations Section Chief
Oct 9 2118
Facilitator note
Note: Players can now call Planning Staff, who asks:
What does the staffing need look like for tomorrow morning if we are still in recovery?
All (Airport)
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Oct 9 2118
Somebody at office door
Visitor: I just saw someone from Accounting who was near the checkpoint when the explosion took place. She is at her desk laughing now, laughing at nothing. Is this from a chemical?You: No, but it may be a CIS reaction. We will check her out.Visitor: Oh good. That makes me feel better.You: Does she do that often?Visitor: I don't know.You: I'm sure it's nothing to be concerned about. We'll keep an eye on her.Visitor: I definitely think you should check her for CIS.
Safety Staff Safety Officer
Oct 9 2119
Phone call is being received.
I thought the airport was closed, but I'm still hearing take-offs. What gives?
Local Citizen All (Airport)
Oct 9 2119
Phone call is being received.
Caller: FBI is assuming command at the CP. Airport ARFF and LE are in support of Operations Section at CP. Incident Commander
EOC Commander, Operations Section Chief
Oct 9 2119
Phone call is being received.
The facility structure is unstable and will require significant repair before the checkpoint can be returned to use.
Incident Commander Planning Section Chief
Oct 9 2119
Phone call is being received.
Caller: We need a secure location for the uninjured. What do we need to set this up?You: Recommend a hotel facility off airport. Need to coordinate with Planning and Operations.
Logistics Staff Logistics Section Chief
Oct 9 2119
Facilitator note
Note: Logistics Section Chief: Plan and coordinate a process to move passengers away from the terminal. (Send an email to the Planning Chief and Operations Chief with your plan, using the subject "Relocate Passengers".)
All (Airport)
Oct 9 2119
Realistic radio message
The terminal side of the airport is filling up with a lot of passengers looking for answers. Incident Commander Operations Section
Chief
Oct 9 2119
Facilitator note
Note: Operations Section Chief: Contact the LEO and ask for staff support for crowd control. (Call the LEO using the topic "Crowd Control Support".)
All (Airport)
Oct 9 2119
Facilitator note
Note: Players can now call Operations Section Chief, to discuss:
All (Airport)
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Crowd Control Support: SimPlayer: This conversation was not provided in the original AEROS scenario.
Oct 9 2119
Realistic radio message
Need a temporary structure out here to get triage and staging out of weather elements. Incident Commander
Logistics Section Chief, Operations Section Chief
Oct 9 2119
Phone call is being received.
Caller: What can you tell us about the explosion?You: Expect a briefing in 15 minutes at the JIC. Reporter Public Information
Officer
Oct 9 2119
Phone call is being received.
Caller: I have a body count reported to me of 20. Can you confirm?You: We don't have a number yet, so NO I cannot.
Reporter Public Information Officer
Oct 9 2119
Somebody at office door
Visitor: We need a plan for replacement crews on site while we continue to support airport operations.You: I will coordinate with the Command Center to schedule enough ARFF equipment and staff, so that we can return to normal duty and re-open the airport.
Planning Staff Planning Section Chief
Oct 9 2119
Phone call is being received.
Caller: I saw someone looking pretty tired on the scene.You: Ok, I will contact the IC to see if they need any help monitoring responder safety. Thanks for letting me know.
Safety Staff Safety Officer
Oct 9 2120
Phone call is being received.
A board member who owns a bus company just called wanting to know if he provides vehicles to help the families, can he be reimbursed?
Finance/Administration Staff
Finance/Administration Section Chief
Oct 9 2120
Phone call is being received.
Caller: The IC reports that it appears they have identified 23 dead, but some victims were too close to the blast to have any identifiable remains. The coroner is working the scene. 800 injured have been sent to hospitals.You: Ok, I will spread the word.
Incident Commander Operations Section Chief
Oct 9 2120
Add an item to the status window
Remove a previous status ticker item All
Oct 9 2120
Add an item to the
23 identified dead and 800 injured in airport explosion
All
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status window
Oct 9 2120
New email message
Go-Team - We just got a call from another airport that wants to send a "go team" to assist or monitor the response.
Liaison Officer EOC Commander
Oct 9 2120
New email message
Warming Tents - We will need some warming tents here as we work through the night. Incident Commander
Logistics Section Chief, Operations Section Chief
Oct 9 2120
New email message
Tents - Please take care of the warming tents request from the IC.
Operations Section Chief Logistics Section Chief
Oct 9 2120
Phone call is being received.
I need an updated press release for the next press conference. Can you drill one out for me to look at?
Incident Commander Public Information Officer
Oct 9 2120
Facilitator note
Note: Public Information Officer: Coordinate with the IC and EOCC on crafting a press release. (Send an email to the IC and EOCC using the subject "Press Release".)
All (Airport)
Oct 9 2120
Phone call is being received.
Caller: The EOCC asked me to work with you to establish a location for families and friends to meet an get counseling. What am I looking for in a good location?You: It needs to be secured. It needs to be away from media locations. We should get input from the grief counselors and ARA airlines. We need to post law enforcement protection, and arrange for local transportation for the families.
Planning Staff Planning Section Chief
Oct 9 2121
Realistic radio message
We've got some body parts in the mezzanine near the checkpoint. What do we do?
Operations Section Chief EOC Commander
Oct 9 2121
Realistic radio message
Put yellow caution tape around the area and monitor. I'll notify the IC. EOC Commander Operations Section
Chief
Oct 9 2121
New email message
Insurance Carrier - EOCC has requested you contact our insurance carrier and inform them of the situation. Reply to the EOCC with their response, and CC me please.
Airport Coordinator Finance/Administration Section Chief
Oct 9 2121
Phone call is being received.
Caller: I just came from the CP. Those people are chilled - we need some warming tents and hot chow.You: I'll coordinate with the IC and get that taken care of.
EOC CommanderLogistics Section Chief, Operations Section Chief
Oct 9 Realistic We need some steel cutting tools to get through Incident Commander Operations Section
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2121 radio message
some of the I-beams and recover human remains. Chief
Oct 9 2121
Realistic radio message
Logs, can you please take care of that? Operations Section Chief Logistics Section Chief
Oct 9 2121
Phone call is being received.
Caller: We have information that a large bag carried the explosive. Why would someone be allowed to bring a large bag towards the checkpoint?You: Those questions will be fully investigated by the appropriate law enforcement.
Reporter Public Information Officer
Oct 9 2121
Phone call is being received.
IC informs me that the next shift is bedded down in a local hotel. Can you confirm that we have enough people to open the airport tomorrow?
EOC CommanderLogistics Section Chief, Planning Section Chief
Oct 9 2121
Somebody at office door
Visitor: Hey, I just came out of the field and am exhausted. So are lots of the responders. We've still got 2 hours left on our shift.You: I'll let the commander know. We'll figure out some rest cycles - thanks for letting me know.
Safety Staff Safety Officer
SAR COMPLETE - RECOVERY BEGINS
TIME TYPE DESCRIPTION FROM TO
Oct 9 2300
Add main story to web site.
Explosion Update All
Oct 9 2301
New email message
SAR done - The SAR is now moving to a recovery operation. We have 26 dead, but continue to search for human remains. We have 856 injured, which have all been transported to local hospitals. We have the FBI down here running things, but we are supporting them in the CP Ops section. The FBI is treating this like a terrorist attack, and their forensics guys are on the scene.
Incident Commander All (Airport)
Oct 9 2301
Phone call is being received.
Has the Legal department contacted the appropriate outside attorney for potential lawsuits?
Airport Board Chairperson EOC Commander
Oct 9 2301
Phone call is being received.
Caller: I assume the airport is going to pay for the lodging and voucher costs for our passengers. Would you confirm that?You: Yes, we will.
AEROS Airlines Finance/Administration Section Chief
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Oct 9 2301
Facilitator note
Note: Players can now call AEROS Airlines, to discuss: Briefing: SimPlayer: Do you have an estimate on when we will re-open? User: We'll bring all the airlines in for a briefing in one hour.
All (Airport)
Oct 9 2301
Phone call is being received.
Caller: What about all the stranded passengers? Will the airlines honor their itineraries?You: Tell your viewers to check with their airlines. We are unable to speak on the airlines' behalf.
Reporter Public Information Officer
Oct 9 2304
New email message
Debriefing - We will be holding a meeting in an hour. We want to debrief you and your staff at that time.
FBI Agent EOC Commander
Oct 9 2304
New email message
Reopening? - The FAA is looking for an estimate on reopening. EOC Commander Liaison Officer
Oct 9 2304
New email message
RE: Reopening - I will inform the FAA that the closed UFN remains in place. Liaison Officer EOC Commander
Oct 9 2304
New email message
TSA - TSA wants to know who to work with to develop an alternative checkpoint scheme to resume operations.
EOC Commander Liaison Officer
Oct 9 2304
New email message
RE: TSA - You can let the TSA know that Planning is working on reopening programs, so they may contact Planning for additional details.
Liaison Officer EOC Commander
Oct 9 2304
Phone call is being received.
Caller: We still have a lot of passengers who have been here in the terminal waiting to leave. They now want to pull their cars out and go home. Do we have vouchers for their parking?You: Yes, we do. Contact landside operations and get them involved.
Operations Staff Operations Section Chief
Oct 9 2304
New email message
False_Reporting - There is a noise complainer blog that just reported the reason for the bomb is that the airport is too noisy.
Public Information Staff Public Information Officer
Oct 9 2304
New email message
RE: False Reporting - Please forward the noise complainer blog info to the FBI. They will handle it.
Public Information Officer Public Information Staff
Oct 9 2304
New email message
Long term costs - The EOCC would like you to work with Finance and Admin to estimate any longer term costs.
Airport Coordinator Planning Section Chief
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Oct 9 2304
Facilitator note
Note: Planning Section Chief: Work with Finance/Admin to estimate any long term costs. (Send an email to the EOCC with estimates, using the subject "Costs".)
All (Airport)
Oct 9 2304
Somebody at office door
Visitor: My staff wants to return to their offices to get personal effects, but it is inside the blast investigation area.You: They can expect not to be let back in until tomorrow at the earliest.Visitor: Ok, I'll let them know.
AEROS Airlines Safety Officer
Oct 9 2305
New email message
Space for FBI - The FBI is looking for some significant space to set up their operation out here long-term.
Liaison OfficerEOC Commander, Operations Section Chief
Oct 9 2305
New email message
RE: Space for FBI - Please tell Logistics to look into space for the FBI.
Operations Section Chief Liaison Officer
Oct 9 2305
Phone call is being received.
What's the final death count? Give me a quick sitrep.
Airport Board Chairperson EOC Commander
Oct 9 2305
New email message
Reopening Estimate - AEROS Airlines is looking for an estimate on reopening. Airport Coordinator Liaison Officer
Oct 9 2305
Facilitator note
Note: Liaison Officer: Contact AEROS Airlines and speak to them about reopening. (Call AEROS Airlines using the topic "Reopening Estimate".)
All (Airport)
Oct 9 2305
Facilitator note
Note: Players can now call Liaison Officer, to discuss: Reopening Estimate: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Oct 9 2305
Phone call is being received.
I have two media reps here wanting to know if they can interview any of the survivors. What do I tell them?
Communications Center
Public Information Officer
Oct 9 2305
New email message
60-day Plan - The EOCC requests that you develop a 60-day Plan for establishing temporary security checkpoint (with TSA) and repairing the current facility.
Airport Coordinator Planning Section Chief
Oct 9 2305
Phone call is being received.
Caller: Just had a maintenance worker report that he picked up a piece of debris and cut his hand. He is OK, but he wants to know if he needs to file any paperwork?You: No, but he does need to have it checked out by the medics.
Safety Staff Safety Officer
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Oct 9 2306
Publish Meeting slides
FBI Debriefing All (Airport)
Oct 9 2306
New email message
Recovery complete - Recovery is complete. The FBI will supervise the clean-up from here to make sure no further evidence is located. We are moving into clean-up phase. I am passing command to Airfield Operations.
Incident Commander All (Airport)
DEMOBILIZATION
TIME TYPE DESCRIPTION FROM TO
Oct 10 0800
Add main story to web site.
Chief Investigator Taking Over All
Oct 10 0801
New email message
FBI Report - FBI reports that they have recoverd the bulk of the evidence on scene and no longer has to supervise clean-up.
Incident Commander All (Airport)
Oct 10 0801
Realistic radio message
We are standing down the Command Post. Incident Commander All (Airport)
Oct 10 0801
New email message
Lessons Learned - The EOCC wants to meet this afternoon for a hot wash. Prepare your notes from your incident response. Reply to me with a summary of the items you want to raise for discussion.
Airport Coordinator All (Airport)
Oct 10 0802
New email message
Staffing accountability - Report staffing accountability to me.
EOC Commander Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff,
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Safety Officer, Safety Staff
Oct 10 0802
Phone call is being received.
Caller: Please give me your latest update, and an estimate of when the airport will re-open. The board requests a written analysis from you. Topic: actions that can be taken to prevent a recurrence of this situation.
Airport Board Chairperson EOC Commander
Oct 10 0802
New email message
Budget Update - Can you give me another budget update for procurement and future costs associated with the event?
Finance/Administration Section Chief Logistics Section Chief
Oct 10 0802
New email message
Stray Tasks - Are any passengers still in the motel? Do you have any outstanding tasks? reply to me and EOCC.
Airport Coordinator Operations Section Chief
Oct 10 0802
New email message
PR - Prepare a final wrap-up press release via email reply to myself and EOCC for review. Airport Coordinator Public Information
Officer
Oct 10 0802
Facilitator note
Note: Public Information Officer: Write a wrap-up press release and send it to the EOCC. (Email the EOCC your press release using the subject "Wrap-up PR".)
All (Airport)
Oct 10 0802
New email message
CIS Debrief - Do you have a list of responders who may require CIS debriefing? Be sure to summarize any of those concerns for the hotwash. Reply to me and EOCC with your draft comments now.
Airport Coordinator Safety Officer
Oct 10 0802
Facilitator note
Note: Safety Officer: Summarize any concerns you have for the hotwash. (Send an email to the Coordinator and EOCC using the subject "Safety Concerns".)
All (Airport)
Oct 10 0802
New email message
Open Plan - We have discussed a location for TSA to set up their temporary checkpoint - expect it to be operational by tomorrow morning. We will be operating at a fraction of the usual capacity, but we can compensate with the other checkpoint.
Operations Section Chief
All (Airport)rport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Oct 10 0802
New email message
Issue NOTAM - Issue NOTAM with expected reopen tomorrow morning. Airfield Operations
EOC Commander, Operations Section Chief
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Oct 10 0803 Bulletin NOTAM Operations Section
Chief All
Oct 10 0803
New email message Recovery - What is your plan for cost recovery? Airport Board CFO EOC Commander
Oct 10 0803
Facilitator note
Note: EOC Commander: Let the Board know what your plan is for cost recovery. (Send an email to the Board CFO with your cost recovery plan, using the subject "Cost Recovery".)
All (Airport)
Oct 10 0803
New email message
Budget Allocations - Need emergency budget allocations and tracking of costs for duration of event.
Liaison Officer Finance/Administration Section Chief
Oct 10 0803
Facilitator note
Note: Finance/Administration Section Chief: Prepare a list of the emergency budget allocations made and costs for the duration of the event. (Send your list to the EOCC and Liaison Officer via email, using the subject "Emergency Budget Allocations".)
All (Airport)
Oct 10 0803
New email message
Maintenance - Ops requests maintenance and electricians for repairs to signs and damaged lights.
Incident Commander Logistics Section Chief
Oct 10 0803
Add main story to web site.
Airport Reopens All
Oct 10 0811
New email message
Shut down - The EOC is now shutting down. We will meet again in 5 hours for the hotwash meeting. If you need any further information, contact my director of operations.
EOC Commander All (Airport)
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A.1.2 Bomb Threat – Assessed Tasks by Role
EOC COMMANDER
Let the Board know what your plan is for cost recovery.
Provide a SITREP to the Board, per their request.
FINANCE/ADMINISTRATION SECTION CHIEF
Prepare a list of the emergency budget allocations made and costs for the duration of the event.
Send the IC your current shift assignments, what call-in has taken place, and what standby shift is in place.
LIAISON OFFICER
Call TSA about support requirements.
Contact AEROS Airlines and speak to them about reopening.
LOGISTICS SECTION CHIEF
Plan and coordinate a process to move passengers away from the terminal.
Respond to the IC with details about the temporary morgue.
OPERATIONS SECTION CHIEF
Contact the LEO and ask for staff support for crowd control.
Send the IC your current shift assignments, what call-in has taken place, and what standby shift is in place.
PLANNING SECTION CHIEF
Create a plan for the displaced passengers.
Work with Finance/Admin to estimate any long term costs.
PUBLIC INFORMATION OFFICER
Coordinate with the IC and EOCC on crafting a press release.
Write a wrap-up press release and send it to the EOCC.
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SAFETY OFFICER
Coordinate with Operations for site and location of CIS briefing.
Summarize any concerns you have for the hotwash.
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A.2 Scenario: Demo Gothic Storm
A.2.1 Demo Gothic Storm – Scenario OutlineMAJOR STORM COMING
TIME TYPE DESCRIPTION FROM TO
Oct 29 0900
Important information
Introduction All
Oct 29 0900
Add main story to web site.
Major Storm Coming All
Oct 29 0900
Add side story to web site.
Lotto All
Oct 29 0900
Display weather data on web site.
80 Thunderstorms, 81 Thunderstorms, 81 Thunderstorms, 79 Thunderstorms, 78 Thunderstorms
All
Oct 29 0900
Add an item to the status window
200000 Evacuees expected from Suffolk, Nassau, Queens, Richmond and the Bronx All
Oct 29 0900
Add an item to the status window
All eastbound traffic diverted, only westbound traffic permitted All
Oct 29 0900
Add an item to the status window
Orange County shelter now open All
Oct 29 0900
New email message
Check out the Map - Check out the map while you are getting familiar with TUF Decisions. On the left, click the MAP button. Then drag and drop icons and avatars on your local map. When you are ready, hit the green PLAY button.
Exercise Control EOC Commander
TROPICAL STORM FRANK FORMED
TIME TYPE DESCRIPTION FROM TO
Oct 29 0901 Bulletin Gothic Storm: Current Situation Exercise Control All
Oct 29 0901
Realistic radio
Hey, Boss. I am on my way but encountering road blocks. Taking the back roads. I should be
Clerk EOC Commander
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message there soon.
Oct 29 0901 Tv Locals Prepare for Storm All
Oct 29 0902 Bulletin NWS Update - Frank Changes Direction National Weather
Service All
Oct 29 0902
Facilitator note
Note: EOC Commander: Significant changes in the situation call for re-assessing current plans. Call a planning meeting with your entire staff. (Send an email by clicking the Email button on your left. Use the template drop-down to select the subject "Planning Meeting" and send it to Ops Section Chief asking him to get everyone together.)
All (Airport)
Oct 29 0903
Phone call is being received.
With the turnaround of Hurricane Frank, we need to revise our evacuation plans. We're setting up a conference call with the Governor. You need to be on the call. Be ready in 20 minutes, ok?
Department of Transportation EOC Commander
Oct 29 0903
Facilitator note
Note: EOC Commander: You will need to make an outgoing call to join the Telecon with the Governor in 2 minutes. (Pick up the phone and call the Governor, using the topic "DOT Evacuation Telecon")
All (Airport)
Oct 29 0903
Facilitator note
Note: Players can now call EOC Commander, to discuss: DOT Evacuation Telecon: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Oct 29 0903
Somebody at office door
Visitor: Did you see the fax just in from the National Weather Service? Looks like the storm has turned.You: Yeah, we're Ground Zero now.
This changes things. Evacuation plans, for starters. What do you want to do, boss?
Planning Section Chief EOC Commander
Oct 29 0905
New email message
Press Schedule - I am planning one last Media Brief for the day. Do you want to lead it? If so, for what time shall we schedule it?
Public Information Officer EOC Commander
Oct 29 0905
Realistic radio message
Take a look at the timeline at the top of your screen. See the squares? Those represent segments. The dots represent minutes. When you are at the end of a segment, you can move ahead to the next by clicking the Fast Forward button (the double-headed green arrow) at the top left of your screen.
Exercise Control EOC Commander
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PLANNING MEETING
TIME TYPE DESCRIPTION FROM TO
Oct 29 0910
Add main story to web site.
Will Frank Kill NY? All
Oct 29 0910
New email message
Shelters Full - Shelter on Goshen in Orange County has reached near full capacity. More shelter locations needed in counties inland.
American Red Cross Staff EOC Commander
Oct 29 0910
Facilitator note
Note: EOC Commander: You should respond to the email from the Red Cross. (Reply to the email with the subject "Shelters Full", by opening it and clicking the "Reply" button.)
All (Airport)
HURRICANE FRANK HITS NY
TIME TYPE DESCRIPTION FROM TO
Oct 30 1300
Add main story to web site.
Frank Hits NY All
Oct 30 1300
Add an item to the status window
Evacuees doubling - law enforcement on overload All
Oct 30 1300
Add an item to the status window
Orange County shelters full - Call 1-877-REDCROSS for information All
Oct 30 1300
Add an item to the status window
155 MPH Winds -- 30 Foot Storm Surge All
Oct 30 1301
Somebody at office door
Chief, it's really howling out there. Any news from Transit on the subway situation?
Operations Section Chief EOC Commander
AFTERMATH
TIME TYPE DESCRIPTION FROM TO
Oct 31 1505 Bulletin Governor Declares State of Emergency Governor All
Oct 31 1506
Add main story to web site.
Water Everywhere All
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Oct 31 1506
Add main story to web site.
President Declares State of Emergency All
Oct 31 1507
Notepad – Team
AT 1506 10/31/2010 PRESIDENT DECLARED STATE OF EMERGENCY. (This is a sample log entry. A note-keeper should be assigned to record major developments and decisions.)
Clerk All
Oct 31 1507
Phone call is being received.
I'm the Liaison Officer at the JOC. I'll be your Point of Contact. How can we support you right now?
National Guard EOC Commander
Oct 31 1507
New email message
Hotwash - Before we move into the next phase of this disaster, let's do a quick hotwash. Fill out your Hotwash form by clicking the Forms button on the left.
Operations Section Chief EOC Commander
Oct 31 1508
Publish Meeting slides
Aftermath Report All (Airport)
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A.2.2 Demo Gothic Storm – Assessed Tasks by Role
EOC COMMANDER
Significant changes in the situation call for re-assessing current plans. Call a planning meeting with your entire staff.
You should respond to the email from the Red Cross.
You will need to make an outgoing call to join the Telecon with the Governor in 2 minutes.
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A.3 Scenario: Hazmat
A.3.1 Hazmat - Scenario OutlineSCENARIO SET-UP
TIME TYPE DESCRIPTION FROM TO
Jul 2 0728Important information
Introduction All
Jul 2 0728Add main story to web site.
Fireworks at City Center All
Jul 2 0728Add side story to web site.
Lottery All
Jul 2 0728
Display weather data on web site.
92 Sunny, 92 Sunny, 89 Partly Cloudy, 86 Scattered Showers, 83 Rain All
Jul 2 0728 Bulletin Aviation References Clerk All
Jul 2 0728 Bulletin Acronyms Clerk All
Jul 2 0728
Add an item to the status window
Hot! Hot! Hot! All
Jul 2 0728
Add an item to the status window
Record High Travel Day at the Airport All
Jul 2 0728
Add an item to the status window
Art Show Expecting Big Turn-Out All
Jul 2 0728 New email message
ICS Roles and Responsibilities - Here is a brief description of ICS Roles and Responsibilities if you are unfamiliar with NIMS.
EOC Deputy All (Airport)
PASSENGERS DOWN
TIME TYPE DESCRIPTION FROM TO
Jul 2 0730 Tv Great 4th Coming Up! All
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Jul 2 0731Add main story to web site.
High Travel Day at Birmingham Intl. All
Jul 2 0732Realistic radio message
We have a ticket agent down in the terminal. Repeat: AEROS Airlines ticket agent has collapsed. Cause unknown. 911 has been called.
AEROS Airlines Ticket Agent
Airport Coordinator, Clerk, Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0732Phone call is being received.
Caller: This call is to confirm that a ticket agent is down due to an unknown substance released at the AEROS Airlines ticket counter. Please take action accordingly.
Communications Center EOC Commander
Jul 2 0732 Facilitator note
Note: EOC Commander: Radio your staff to stand up the EOC. Use the topic "Stand Up EOC". (Radio your staff to stand up the EOC. Use the topic "Stand Up EOC". All staff should report in. Request confirmation of ETA.)
All (Airport)
Jul 2 0734 Realistic radio message
EMERGENCY. This is the ticket agent at AEROS Airlines. We have people collapsing at the counter. Need EMS now. Repeat: Need EMS now.
AEROS Airlines Ticket Agent
Airport Coordinator, AEROS Airlines Liaison, Clerk, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations
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Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0734Realistic radio message
Urgent. We now have 5 travelers down in Terminal A at the AEROS Airlines concourse. Repeat: We now have 5 travelers down in Terminal A at the AEROS Airlines concourse.
Communications Center
Airport Coordinator, AEROS Airlines Liaison, Clerk, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0736 New email message
Assignment of Duties - Boss, does everyone understand what role they are taking to mitigate this incident? I am attaching the Resource Status Log. Someone needs to be appointed to maintain the log and that person should send out updates on a regular basis, and be able to answer any questions. Someone also needs to be appointed as the keeper of the map. Icons should be placed on the map AFTER the resource is deployed. We will also need to have someone record all events and decisions into the Event Log. This would include meeting outcomes, references, anything significant in tracing the mitigation of the event. We will want this for possible DHS reimbursement of the event costs. Have we assigned a note-taker (someone who keeps the event log)? Is there someone who willl maintain the map? Are all the liaisons assigned?
Airport Coordinator EOC Commander
Jul 2 0736 Facilitator note
Note: EOC Commander: Get your staff organized from the moment they report. Here's some good advice: Get out your AEP checklist and refer to it. (Send an email to the entire EOC
All (Airport)
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staff outlining what each Section Chief and Officer will need to accomplish. Use the subject "Initial Tasks".)
Jul 2 0736 Facilitator note
Note: Communications Unit Leader: Ensure the EOC is fully functioning with comms. (Send an email to the full EOC staff using the subject "EOC Comms Check-Out". Ask them to report any needs, breakages, or malfunctions they may need addressed.)
All (Airport)
Jul 2 0736 Facilitator note
Note: Finance/Administration Section Chief: Provide a high-level quick report to the Commander, giving a run-down of financial instruments in place. Include a total budget number. You can provide a breakdown later. (Send an email to the Commander using the subject "Financial Instruments in Place".)
All (Airport)
Jul 2 0736 Facilitator note
Note: Safety Officer: Find out the hot/warm/cold zones and safest approach. (Email your staff and assign a task to determine the hot/warm/cold zones and safest approach. Use the subject "Determine Safest Approach".)
All (Airport)
Jul 2 0736 Facilitator note
Note: Planning Section Chief: Your role is to stay ahead of the incident curve, planning the EOC response. To start, dig up your incident checklist for Hazmat. (Send an email attached to the EOC staff and include the checklist. Use the subject "Incident Checklist".)
All (Airport)
Jul 2 0736 Facilitator note
Note: Planning Section Chief: You are the keeper of the Airport Emergency Plan for this incident. Locate your AEP and send it to the EOC staff. (Send an email using the subject "AEP Attached" and send it to the full EOC staff. Attach the AEP to the email.)
All (Airport)
Jul 2 0736Phone call is being received.
Caller: We have been instructed to notify you that there is a possible Hazmat situation at the AEROS Airlines terminal.
Communications Center EOC Commander
Jul 2 0737 New email message
Initial Tasks - Chiefs and Officers - 1 - Operations Section Chief - Assign a liaison from your section to the scene. Ensure the liaison follows the safest route. 2 - Logistics Section Chief - Assign a liaison from your section to the scene. Ensure the liaison follows the safest route. 3 - PIO - Set up a media room. Get me some talking points. Get out the first press release. I want a draft press schedule, too. 4 - Planning Section Chief - Investigate what is going on. Get a Situation Status out to everyone ASAP. 5 - Liaison Officer - Send liaisons out to Family Assistance, and to the Airline. 6 - LEO -
EOC Commander Airport Coordinator, AEROS Airlines Liaison, Clerk, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement
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We will probably need crowd control. Get some teams together. Set up Security for the Media Room. Arrange escorts for the Media. We don't want them wandering the airport. 7 - Comms Leader - Ensure the EOC is fully functioning with comms. Next, ensure the Media Room has working phones, faxes, etc., for the Media. 8 - Finance and Admin Section Chief - Start working the EMACs we'll need. Get a budget together and charge numbers. Get the necessary financial instruments in place for anything we don't have on hand. 9 - Safety Officer - Find out the hot/warm/cold zones and safest approach. Post it on the Bulletin Board. Get us update. Arrange escorts for those who need to get safely to the scene. Keep an eye out for Traumatic Stress effects. 10 - Deputy - Be my backup and go around to get a headcount from everyone.
Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0738Somebody at office door
Visitor: I have asked each Section Chief and the Officers to keep a current headcount and keep you informed of any changes, including any staffing changes. You might want to be pro-active and request this from them periodically, especially as we go into meetings.
Have you taken a headcount? Is your staff present and accounted-for?
Airport Coordinator Planning Section Chief
Jul 2 0738Somebody at office door
Visitor: Be sure to keep the Planning Section Officer updated frequently on your headcounts and staffing resources, so he can include that in his planning.
Have you taken a headcount of the personnel in your Section? Is there anyone missing or unaccounted-for?
Airport Coordinator
Finance/Administration Section Chief, Liaison Officer, Logistics Section Chief, Operations Section Chief, Public Information Officer, Safety Officer
Jul 2 0738Somebody at office door
Visitor: Be sure to keep the Planning Section Officer updated frequently on your headcounts and staffing resources, so he can include that in his planning.
We need to do a headcount. Who is missing? Is everyone in your Section present and accounted for?
Airport Coordinator Airport Law Enforcement
Jul 2 0739 Phone call is being received.
Caller: This is the Comm Center. At 7:17 am we received a call of a ticket agent down at the AEROS Airlines concourse. This call is to let you know EMS is responding to the ticket counter with a report of several passengers unconscious. ARFF is responding to the terminal curb. Fire Chief is assuming command, he is setting up ICS Command Post. We have requested the EOC be established.
Communications Center
EOC Commander
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Is the EOC stood up? Have all called in?
Jul 2 0740 New email message
Inter-Agency Liaisons - We need to get our liaisons out. Send someone to Family Assistance, and get someone to liaison with us from AEROS Airlines.
Airport Coordinator Liaison Officer
Jul 2 0740 Facilitator note
Note: Liaison Officer: Designate a liaison for Family Assistance (Telephone your designated liaison to Family Assistance using the topic "Report to Family Assistance".)
All (Airport)
Jul 2 0740 Facilitator note
Note: Players can now call Liaison Officer, to discuss: Report to Family Assistance: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Jul 2 0740 Facilitator note
Note: Liaison Officer: Designate a liaison to AEROS Airlines (Telephone your designated liaison to the carrier (AEROS Airlines) using the topic "Report to Carrier".)
All (Airport)
Jul 2 0740 Facilitator note
Note: Players can now call Liaison Officer, to discuss: Report to Carrier: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Jul 2 0740Phone call is being received.
Caller: Be sure you select the right person for the job. The person designated to be the liaison to the Command Post should be knowledgeable about Command Post operations, and able to work under pressure. This person should know how to assist yet stay out of the way. Another important trait of the CP Liaison is the ability to know the kinds of information to relay to the EOC. In terms of timing, the EOC needs to send an EOC rep to the command post to act as a liaison immediately. Without a liaison, the EOC will find themsevles getting inaccurate information and, consequently, compromised situational awareness and the potential for making the wrong decision.
The Commander wants to know: Have you sent a liaison to the scene? What qualifications does he/she have? When you assign the liaison, be sure they stay away from the affected area. Have the liaison report back to you with a quick situation status report (SITSTAT).
Airport CoordinatorLogistics Section Chief, Operations Section Chief
Jul 2 0740 Facilitator note
Note: Operations Section Chief: Assign your liaison to the command post. Be sure the liaison follows safety rules. (Make a phone call to the Command Post Liaison for Operations. Use the topic "Get SitStat".)
All (Airport)
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Jul 2 0740 Facilitator note
Note: Players can now call Operations Section Chief, to discuss: Get SitStat: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Jul 2 0740 Facilitator note
Note: Logistics Section Chief: Assign your liaison to the command post. Be sure the liaison follows safety rules. (Make a phone call to the Command Post Liaison for Logistics. Use the topic "Get SitStat".)
All (Airport)
Jul 2 0740 Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Get SitStat: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Jul 2 0741Realistic radio message
I've just activated a HazMat response and an MCI. There appears to be more than a dozen people down. Have ordered the terminal evacuated. Establishing a hot zone. Specific substance is unknown. Repeat: I've just activated a HazMat response and an MCI. It appears to be more than a dozen people down. Have ordered the terminal evacuated. Establishing a hot zone. Substance is unknown. Requesting law enforcement and airport operations to respond to the command post. Comm Center, establish mass casualty notifications .
Incident Commander
Airport Coordinator, Clerk, Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0741 Facilitator note
Note: EOC Commander: ARFF is out of index. Issue a NOTAM to close the airport (or terminal) until further notice. (Place a telephone call to the Air Traffic Control tower using the topic "NOTAM Closed". Inform your staff and the airport Comms Center, and any other appropriate parties.)
All (Airport)
Jul 2 0741 Facilitator note
Note: Players can now call EOC Commander, to discuss: NOTAM Closed: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Jul 2 0741 Facilitator note
Note: Public Information Officer: You will need to work with the Commander to develop a media
All (Airport)
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conference schedule. (Email the Commander and ask him if he has a preference. You should make your recommendation, also. Use the subject "Suggested Media Schedule". Post the resulting schedule to the Bulletin Board.)
Jul 2 0741Realistic radio message
This is the Comm Center, roger that. Establishing mass casualty notifications now.
Communications Center
Airport Coordinator, Clerk, Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0741Somebody at office door
What do you think is going on here? It doesn't seem like a pathogen to me. People are down too fast. Do you think there is something infectious? We should discuss whether to shut down the airport or just the immediately affected area. What do you think?
EOC Deputy
Airport Coordinator, Clerk, Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0742 New email message
First Press Release - Can you get a quick press release ready? The Commander says just send one out ASAP, he doesn't have time to review it. When you issue it, blind-copy myself and the Commander. Keep it very brief.
Airport Coordinator Public Information Officer
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Jul 2 0742 Facilitator note
Note: Public Information Officer: Send out an initial press release. (Send an email to your listed media outlets using the subject "Airport Response". You may put your content in the body of the email or as an attachment. Be sure to Blind copy the EOC Commander.)
All (Airport)
Jul 2 0743Phone call is being received.
Caller: Does anyone know where our AEP is? We should post an electronic copy to the Bulletin Board. The commander has asked that one of the Section Chiefs should post it. Thanks.
Clerk
Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0744Realistic radio message
We need Maintenance to shut down the air handler over the AEROS Airlines counter, and adjoining counters.
LogisticsLogistics Section Chief, Operations Section Chief
Jul 2 0744 Facilitator note
Note: Logistics Section Chief: You were requested to shut down the air handler. (Respond to that request by calling the Maintenance Department using the topic "Shut Down Air Handler". Be sure to have the Safety officer on-scene tell the maintenance crew the safest route.)
All (Airport)
Jul 2 0744 Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Shut Down Air Handler: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Jul 2 0744 Facilitator note
Note: EOC Commander: Task your Deputy of Operations to call a stand-up meeting for the purpose of initial planning. Have him task the staff members of each team to provide input to their Chiefs. Hold the meeting at 8:00 a.m. sharp. (Send an email to the Deputy of Operations using the subject "Call Stand Up Meeting".)
All (Airport)
Jul 2 0745 Phone call Caller: This call is to let you know EMS is Operations EOC Commander,
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is being received.
responding to the ticket counter with a report of several passengers unconscious. ARFF is responding to the terminal curb. Fire Chief is assuming command, he is setting up ICS Command Post.
What else do you need to know?
Operations Section Chief
Jul 2 0745Phone call is being received.
Caller: Hi, boss. Looks like they're going to need some tents out here. Most of the travelers have rushed outside. Also, traffic is getting jammed up. Might want to send an officer to direct traffic.
Will you let planning know?
Logistics Logistics Section Chief
Jul 2 0745Phone call is being received.
Caller: Okay, thanks.
The Comm Center manager asked about the location of the Media Room. What do you consider when deciding on the location for the Media Room?
Maintenance Public Information Officer
Jul 2 0747
Add an item to the status window
Unknown chemical released at Birmingham Intl. All
Jul 2 0747
Add an item to the status window
Remove a previous status ticker item All
Jul 2 0747
Add an item to the status window
Remove a previous status ticker item All
Jul 2 0747
Add an item to the status window
0 Injured, at least 0 Dead All
Jul 2 0747
Add an item to the status window
Hazmat On Scene at AEROS Airlines Ticket Counter All
Jul 2 0747
Add an item to the status window
Remove a previous status ticker item All
Jul 2 0747Add main story to web site.
Hazmat Outbreak All
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Jul 2 0748Phone call is being received.
Caller: We're going to need any maps you have to be posted to the bulletin board. See what you and your staff can dig up that will be useful.
Do we have detailed maps of the concourse?
Airport Coordinator Planning Section Chief
Jul 2 0749Somebody at office door
Visitor: Okay, thanks.
We need to plan for this incident. We need to make sure we check all sources of information, like internet news and TV news, not just sources at the airport. What information should we focus on? What could impact our planning? What other sources of information should we check to aid in planning for this incident?
Airport Coordinator
Airport Coordinator, AEROS Airlines Liaison, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0755 New email message
Stand Up Meeting in 15 Minutes - The Commander is calling a stand-up meeting in 15 minutes.
Airport Coordinator
AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
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Jul 2 0810Publish Meeting slides
Stand-Up Planning Meeting All (Airport)
EVACUATE PUBLIC
TIME TYPE DESCRIPTION FROM TO
Jul 2 0830
Add an item to the status window
Remove a previous status ticker item All
Jul 2 0830
Add an item to the status window
More Passengers Down at Birmingham Intl. All
Jul 2 0830
Add an item to the status window
Remove a previous status ticker item All
Jul 2 0830
Add an item to the status window
Remove a previous status ticker item All
Jul 2 0830
Add an item to the status window
Unknown Chemical at Birmingham Intl. Injures 0 - Airport Closed All
Jul 2 0830
Add an item to the status window
At least 0 Dead All
Jul 2 0830Add main story to web site.
Passengers Down at Birmingham Intl. All
Jul 2 0830 Somebody at office door
My throat is really itchy. Are we in a safe place?Clerk Airport Coordinator,
AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport
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Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0830 Bulletin Comm Center Log Communications Center All
Jul 2 0830 Facilitator note
Note: EOC Commander: Always think one step ahead. With chlorine identified as the culprit, you can start planning the Rehabilitation phase. (Send an email to your Coordinator using the subject "Call Meeting to Plan for Rehabilitation". Ask him to call the meeting for roughly 9am.)
All (Airport)
Jul 2 0830Realistic radio message
Quick update. It's a chlorine release. Fairly big container. Looks like about 20 gallons From a large damaged container near the ticket counter. HazMat is securing the container for evidence.
Operations
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0830Realistic radio message
Command Post needs additional perimeter security ASAP. There are a lot of people rubbernecking here.
Operations
Airport Law Enforcement, Operations Section Chief
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Jul 2 0830 Facilitator note
Note: Airport Law Enforcement: You were requested to secure the Command Post perimeter. Respond to that request. (Contact your staff (by any method) to arrange perimeter security by using the topic "Secure CP Perimeter")
All (Airport)
Jul 2 0831 New email message
Facts About Chlorine - I am attaching some fact sheets about chlorine that may be helpful in dealing with the spill.
Clerk
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0831 Facilitator note
Note: Safety Officer: One of your jobs is to ensure that responders and EOC staff are kept as safe as possible in risky situations. That includes keeping an eye open for signs of stress or exposure. (Read up on the effects of chlorine. If anyone shows signs of being affected, have them checked out by EMT by radio using the topic "EOC Staffer Needs Check-Over")
All (Airport)
Jul 2 0831 Somebody at office door
I just came in from curbside. We have a lot of people who are tired, hot, and anxious blocking the roadway. What do we do with this crowd? At the minimum, I think we should: 1. Select an alternate safe site for them. 2. Arrange transportation to the holding site. 3. Arrange for food, water, and medical support. Should we be prepared for longer-term lodging? Why? What do you think about providing phone lines for them to call home? Should we set up a tent with some portable toilets?
Airport Coordinator Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport
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Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0831 New email message
Talking Points Requested - It is important to inform the public about this event, especially as concerns rumors of terrorism. The EOCC requests your Talking Points as soon as possible via email. The commander wants you to call a Press Conference right after our 9:15 Planning Meeting. Send out an announcement to the press.
Airport Coordinator Public Information Officer
Jul 2 0831 Facilitator note
Note: Public Information Officer: Talking Points were requested. Draft a set of talking points and send to the EOC Commander with a copy to the Deputy. (Use email to distribute your draft Talking Points using the subject "Talking Points Draft 1". Be sure to copy the Deputy.)
All (Airport)
Jul 2 0831Realistic radio message
Transport is needed for stranded PAX not injured. Logistics Logistics Section Chief
Jul 2 0831 Facilitator note
Note: Logistics Section Chief: You were asked to provide transportation for non-injured passengers. (Respond to that request by conferring with Operations and Finance to determine where uninjured passengers will go. Then, task the Transportation unit by phoning them using the topic "Non-Injured Transport".)
All (Airport)
Jul 2 0831Phone call is being received.
Caller: If you haven't already done so, be sure to send your estimated budget, including accounting charge numbers, to the EOCC. Airport Coordinator Finance/Administration
Section Chief
Jul 2 0831 Bulletin FBI Special Agent Arrival FBI Agent All
Jul 2 0831 Facilitator note
Note: Airport Law Enforcement: The FBI faxed a request for a briefing. Get together with your staff and draft a brief. (Send your draft to the EOC Commander via email, using the subject "Draft FBI Briefing")
All (Airport)
Jul 2 0831 Phone call is being
Caller: Make arrangements to include me in your next press conference.
Airport Board Public Information
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received. When are you going to have your press conference? I want to be there.
Chairperson Officer
Jul 2 0831Phone call is being received.
Several media outlets, including CNN, are in the lobby. Some are asking for a brief, others are nosing around. What should I do?
Communications Center
Public Information Officer
Jul 2 0832 Tv Hazmat Team at Airport All
Jul 2 0832 New email message
Arrange Shelter, Food for those Stranded - We may end up with hundreds stranded in the airport, possibly overnight. The Commander has asked you four to pull together an action plan, with budget, to transport those stranded to another location. Submit your outline, high-level plan to him for approval in the next 20 minutes.
Airport Coordinator
Finance/Administration Section Chief, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Jul 2 0832 Facilitator note
Note: Planning Section Chief: You were asked to draft up a plan for taking care of stranded passengers. You will take the lead on this. You should meet with Operations, Logistics, and the Fin/Admin Section Chiefs. Draft up a high-level (bullet list) plan. (Submit your plan to the Commander via email within 15 minutes. Use the subject "Plan for Stranded Pax (draft)".)
All (Airport)
Jul 2 0832Phone call is being received.
Caller: Have you sent out instructions for staff to follow proper accounting procedures? If not, please do so before people start spending all kinds of money.Caller: Be sure to copy everyone, ok?
Airport Coordinator Finance/Administration Section Chief
Jul 2 0832 New email message
Worker protection - There are safety concerns for passengers, agents, and ARFF. Is there enough protection for rescue workers and passengers? Reply to me and copy the EOC staff on your findings so that all responders can take appropriate precautions. Distribute the guidance via bulletin board.
Airport Coordinator Safety Officer
Jul 2 0832Somebody at office door
Visitor: By the way, it is very, very hot out there.
We have children separated from parents on the curb. How do we notify all of these people?
Clerk Operations Section Chief
Jul 2 0832Phone call is being received.
What's happening now? We see people out on the curb, fire and police are everywhere. When are we getting a briefing? When did you say that briefing will be? What about a press release?
ReporterPublic Information Officer, Public Information Staff
Jul 2 0833 Phone call is being received.
Caller: Quick Update: We are now treating the site as a crime scene. We have identified the container as an illegal shipment.
Incident Commander Airport Law Enforcement
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Jul 2 0833 Facilitator note
Note: Airport Law Enforcement: An illegal shipment was identified. Take action to treat the scene as a crime scene. (Assign appropriate tasks to the LE officer on duty, via radio, using the topic "Secure Crime Scene".)
All (Airport)
Jul 2 0833Somebody at office door
I just saw someone from Accounting who was near the release when people were passing out. She is at her desk now, laughing at nothing. Is this from the chemical? Could this be a CIS reaction. Should someone check her out?
Clerk Safety Officer
Jul 2 0833Phone call is being received.
Caller: Ok, here are some more details. As best as can be reconstructed, a large container arrived at the counter. Apparently, it was damaged. When the clerk and the delivery boy handled it, they were overcome immediately and collapsed. Nearby passengers happened to be an elderly man in a wheelchair, who also succumbed, along with a small child. The clerk and the old man are fatalities.
Hazmat says it's reasonable to assume within 5 feet the concentration would exceed 50ppm, which will cause severe injury, possibly death. Does that help you scope the magnitude of this event?
Operations Operations Section Chief
Jul 2 0833 New email message
Insurance - The Board's CFO wants to know if we have we heard from our insurance company. He says he wants you to email him with an update.
Clerk EOC Commander
Jul 2 0833 Realistic radio message
Quick status update: Appears more than 10 unconscious. Some may be additional fatalities. Evacuation of terminal continues.
Operations Airport Transportation Unit, Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety
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Staff
Jul 2 0834Phone call is being received.
Caller: The terminal curb is crowded with dozens of injured passengers awaiting transport to the hospital. We have roughly a hundred more who are fine, with nowhere to go. We need crowd control and transportation.
Logistics Airport Law Enforcement
Jul 2 0834 Facilitator note
Note: Airport Law Enforcement: You were asked to provide crowd control curbside. There are 2 tasks associated with this. (Contact Maintenance and arrange for barriers and cones. Do this by sending an email using the subject, "Barriers Needed".)
All (Airport)
Jul 2 0834 Facilitator note
Note: Airport Law Enforcement: You were asked to provide crowd control curbside. There are 2 tasks associated with this. (Call your staff and determine who is available for crowd control. Use the topic "Crowd Control Availability". Task your staff to assign a team.)
All (Airport)
Jul 2 0834 Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss: Crowd Control Availability: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Jul 2 0834Add main story to web site.
Passengers Wait in Heat All
Jul 2 0834Phone call is being received.
My people are out of the building, but the checkpoint is not secure. When can we get back to secure it? What is the status of the incident? What is important for me to know?
TSA Representative EOC Commander
Jul 2 0834Phone call is being received.
Caller: Plan for our arrival between 9:00 and 9:30 a.m.
I assume you received our fax? We are sending a special agent to your EOC. Where should he report?
FBI Agent Airport Law Enforcement
Jul 2 0834Realistic radio message
Airlines are still operating equipment on ramp in proximity to passengers. You need to take care of this.
Airfield Operations Safety Officer
Jul 2 0834Phone call is being received.
We are available for support. Would you like to set up a Joint Information Center? What would you like us to do to help?
Emergency Manager Communications Unit Leader
Jul 2 0834 Phone call Caller: Looks like the passengers are hot and Maintenance Logistics Section Chief
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is being received.
sweaty, too. We should get some water to them, too.
My people are here on the curb, and need some water. Can you check with logistics and get a truck out here with a couple of cases?
Jul 2 0834 New email message
Sitrep Requested - Please provide a sitrep as soon as you can to the Chairperson.
Airport Board Secretary EOC Commander
Jul 2 0834Add main story to web site.
Passengers Worried All
Jul 2 0834Realistic radio message
We have six 757's full of passengers on ramp, and a couple hundred passengers being held on the ramp. What do we do with them?
Airfield Operations Operations Section Chief
Jul 2 0834Publish Meeting slides
Stand Up Meeting No. 2 All (Airport)
Jul 2 0838Phone call is being received.
Grieving friends and family are already showing up at the airport. Is there a secured area ready for them, and if so, where is it?
Communications Center
Operations Section Chief
Jul 2 0838Phone call is being received.
Caller: Local law enforcement has arrived in the EOC. They want a sitstat.You: Okay, thanks.Caller: They're being escorted over to you. Should be at your door in a few minutes.
Operations Airport Law Enforcement
Jul 2 0838 New email message
Press Conference Schedule - The EOCC wants you to circulate your press conference schedule. Send a copy via email to all staff and the Comm Center as soon as possible.
Airport Coordinator Public Information Officer
Jul 2 0838Phone call is being received.
Caller: Ok, post your report to the bulletin board. Tie up any loose ends with Ops and Logistics.
What safety issues have you observed, if any, as a result of your walk-around?
Airport Coordinator Safety Officer
Jul 2 0838Phone call is being received.
What's happening? I hear a Hazmat team is there, and the news says there are people dead. I need a SITREP. Give me a quick rundown. Is there a danger outside the airport?
Mayor EOC Commander
Jul 2 0838Phone call is being received.
Did the chemical release disperse into the ground water? What can you tell me?
Environmental Protection Agency Rep.
EOC Commander
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Jul 2 0838 New email message
Snacks for the Public Requested - Let's get Catering to pass out some snacks out there for the stranded passengers. It will keep them occupied, and if they're fed, they won't be as irritable.
Logistics Logistics Section Chief
Jul 2 0839Phone call is being received.
We'd like to relocate two of our ARA Airlines aircraft from your airport to our main hub. Otherwise, they'll be out of position for tomorrow's flight schedule. Can you open the airport long enough to let them depart without passengers?
Carrier Operations Section Chief
Jul 2 0839Phone call is being received.
Caller: Some responders have dying radios. Send new batteries or fresh radios. Logistics Communications Unit
Leader
Jul 2 0839Add main story to web site.
1 Dead, Others Treated All
Jul 2 0839Phone call is being received.
Do we have an estimated time that we will re-open the airport?
CarrierEOC Commander, Operations Section Chief
Jul 2 0840Somebody at office door
Hello. I understand you have a HazMat incident on your hands. Was this an accident, or is there a criminal element involved? What actions have you taken so far? What is your perspective on where you would like our assistance? Who should we talk to on the scene?
Police Airport Law Enforcement
Jul 2 0840 New email message
Plan for Rehabilitation of Concourse - SECTION CHIEFS: Now that we know the chemical in question has been identifed as chlorine, we need to begin planning for the concourse clean-up. The Commander wants your input now, as bullet points for an outline of the Rehabilitation plan. We will conduct the Rehabilitation Planning Meeting at 9:15, or earlier if everyone is ready. Gather input from your staff. At 9:00, we will send out slides for you to update in preparation for the 9:15 meeting. COMMS LEADER: Are there any new requirements? OPS and LOGISTICS: How do you anticipate the support requests will change? SAFETY: What new measures need to be put in place to protect our clean-up crews? LEO: Will you need to rotate out staff? Send your bullet list to me and copy one another. Do not confine your plans to just these questions. Let's come up with a solid plan so we can get this airport back up and running.
Airport Coordinator Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information
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Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0843 New email message
Reminder - Rehabilitation Meeting at 9:15 - Reminder - Rehabilitation Meeting at 9:15 ============================== You will be sent some slides to update in a few minutes. Have them ready for the Rehabilitation Meeting at 9:15.
Airport Coordinator
Airport Coordinator, AEROS Airlines Liaison, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0843 New email message
Safety Walk-Around - I haven't seen anyone from Safety here. Have you sent anyone to walk around the area? Some people are concerned about chemical exposure.
Operations Operations Section Chief, Safety Officer
Jul 2 0843Realistic radio message
Request granola bars, protein bars for responders. Logistics Logistics Section Chief
Jul 2 0843 Phone call is being received.
I thought the airport was closed, but I'm still hearing take-offs. What gives?
Local Citizen Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section
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Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 0844Phone call is being received.
Caller: Are you seeing any traumatic-stress symptoms from the scene?
What work/rest cycle guidance have you issued, and where is it posted?
Airport Coordinator Safety Officer, Safety Staff
Jul 2 0844Phone call is being received.
We hear you have some fatalities. Can you confirm? A morgue tent is coming, right? So how many are dead? Is this a terrorist incident?
ReporterPublic Information Officer, Public Information Staff
Jul 2 0844Phone call is being received.
Do you know what caused the accident? We have rumors it was a terrorist act. Can you confirm? Is it true there are 0 dead now? What else can you tell me? Can I quote you?
ReporterPublic Information Officer, Public Information Staff
Jul 2 0844Add main story to web site.
More Die at Birmingham Intl. All
REHABILITATION MEETING
TIME TYPE DESCRIPTION FROM TO
Jul 2 0940Somebody at office door
What is this, a terrorist event? How many died? We heard at least 14. Is that correct? The hospital says there are 30 injured. Can you confirm? Have the families been notified? When will the airport re-open? What was the cause of the spill? Were any airport workers injured? What about all the stranded passengers? Will the airlines honor their itineraries?
Reporter
EOC Commander, Public Information Officer, Public Information Staff
REHABILITATION OF CONCOURSE
TIME TYPE DESCRIPTION FROM TO
Jul 2 1000 New email message
Cleaning Up - Just wanted to let everyone know current status. Hazmat team is cleaning up, but the terminal is in a shambles. We need to plan on extra cleaning before we reopen.
Logistics Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications
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Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 1000 Tv Latest News All
Jul 2 1001Phone call is being received.
Caller: Hazmat team is currently conducting clean-up and remediation. Estimate for completion is 3 hous. Operations EOC Commander
Jul 2 1002Phone call is being received.
Caller: Whatever information you obtain, remember it is close-hold.
Has Legal contacted the appropriate outside attorney for potential lawsuits?
Airport Board Chairperson EOC Commander
Jul 2 1002 New email message
Return Pax - We'll need those buses again if we're going to get the passengers back from the hotel.
CarrierLogistics Section Chief, Operations Section Chief
Jul 2 1002 New email message
Updated situation - The Comms Center says the media is clamoring for more information. Do you have an updated press release ready? Send to the EOCC for approval by forwarding this email to the EOCC with your content.
Airport Coordinator Public Information Officer
Jul 2 1003Realistic radio message
We need more water and ice at the concourse. Logistics Logistics Section Chief
Jul 2 1003 New email message
Estimate to Reopen? - Do you have an estimate on when we will re-open? Carrier
EOC Commander, Operations Section Chief
Jul 2 1003 Phone call is being received.
We have a source at the hospital who says one of your Accounting personnel witnessed the death of a child, and is now in the Psych ward.
Reporter Public Information Officer, Public Information Staff, Safety Officer, Safety
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Can you comment on that? Staff
Jul 2 1003Phone call is being received.
Hey, I just talked to the Commander, and he wouldn't answer any of my questions. Can you tell me what the cause of the incident is? How about the number of deaths? How many have been injured? Who is at fault here?
Reporter
Airport Transportation Unit, Communications Staff, Communications Unit Leader, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Staff, Operations Staff, Planning Staff
Jul 2 1003 New email message
Update to Board Requested - Please provide a budget status update ASAP. Airport Board CFO EOC Commander
Jul 2 1004Phone call is being received.
US Air 575 wants to depart. What's the status of the airport?
AEROS Airlines Liaison
Operations Section Chief
Jul 2 1004Realistic radio message
Chemicals cleared, all victims transported. Hazmat standing by with one truck for hot spots. All other equipment returning to station. Hazmat has turned the site over to Maintenance.
Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 1004 Facilitator note
Note: EOC Commander: Call a planning meeting for the demobilization phase. (Send an email to your full EOC staff, callling for demobilization planning. Use the subject, "Planning meeting for demobilization phase" and instruct that attendance is mandatory.)
All (Airport)
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Jul 2 1004Add main story to web site.
Stress Brings Down Accountant All
Jul 2 1005Realistic radio message
Janitorial staff have been sent to clear counter area and curb side of remaining debris. Maintenance Operations Section
Chief
Jul 2 1005 New email message
Board Inquiry - Update Requested - The Board has requested a status update. Please provide a SITSTAT brief by forwarding this email with your response to the EOC Commander as soon as possible. No more than one paragraph.
Airport Coordinator
Finance/Administration Section Chief, Airport Law Enforcement, Liaison Officer, Logistics Section Chief, Operations Section Chief, Public Information Officer, Planning Section Chief, Safety Officer
Jul 2 1020Realistic radio message
This is Landside Operations. We are now taking over the Command Post. Repeat: Landside Operations is now the Incident Commander.
Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 1020 New email message
Demobilization Planning Meeting to be Held in at 11 AM - All hands prepare to demobilize. Be prepared for a submit your slides for the planning meeting for demobilization. Attendance is mandatory.
Airport Coordinator Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief,
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Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 1025Realistic radio message
We are standing down the Command Post. Repeat: We are standing down the Command Post.
Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
DEMOB PLANNING MEETING
TIME TYPE DESCRIPTION FROM TO
DEMOBILIZATION
TIME TYPE DESCRIPTION FROM TO
Jul 2 1300 Tv Illegal Shipper Dead All
Jul 2 1300 New email Hotwash: Lessons Learned - Before leaving, Airport Coordinator Airport Coordinator,
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message
everyone must fill out a hotwash form with lessons learned and post it to the Bulletin Board. This will help crystallize what you have learned while it is still fresh in your mind. You don't have to write an essay. Use clear, simple bullet points to remind you later when we have a deeper, more formal AAR.
AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 1300 Facilitator note
Note: EOC Commander: Email the tower with instructions to re-open the airport. (Email the tower using the subject "NOTAM: Re-Open Airport")
All (Airport)
Jul 2 1300Phone call is being received.
Caller: Finance can probably be relieved first.
Can we shut down the EOC now?Clerk EOC Commander
Jul 2 1300 Facilitator note
Note: Operations Section Chief: Submit your Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Jul 2 1300 Facilitator note
Note: Logistics Section Chief: Submit your Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Jul 2 1300 Facilitator Note: Planning Section Chief: Submit your All (Airport)
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note
Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
Jul 2 1300 Facilitator note
Note: Airport Law Enforcement: Submit your Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Jul 2 1300 Facilitator note
Note: Public Information Officer: Submit your Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Jul 2 1300 Facilitator note
Note: Finance/Administration Section Chief: Submit your Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Jul 2 1300 Facilitator note
Note: EOC Commander: Submit your Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to Ops. Use the subject "Lessons Learned".)
All (Airport)
Jul 2 1300 Facilitator note
Note: Safety Officer: Submit your Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
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Jul 2 1300 Facilitator note
Note: Liaison Officer: Submit your Lessons Learned (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Jul 2 1300 New email message
CIS reporting - Do you have a list of responders who were exposed and may require CIS debriefing? Be sure to summarize any of those concerns for the hotwash. Reply to the EOC Commander with your draft comments now.
Airport Coordinator Safety Officer, Safety Staff
Jul 2 1300 New email message
Final Receipts - Before leaving, be sure to submit all receipts and paperwork to Finance. Airport Coordinator
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Jul 2 1301Phone call is being received.
Well, how did the story end? Are you going to call a final press conference?
ReporterPublic Information Officer, Public Information Staff
Jul 2 1301 New email message
Board Requests Financials - This is the Personal Assistant to the Board Chairperson. I need a financial estimate of the incident to-date, and estimated costs.
Airport Board Secretary
EOC Commander, Finance/Administration Section Chief
Jul 2 1301Add main story to web site.
Death Toll Update All
Jul 2 1301 Phone call Airport Board CFO EOC Commander,
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is being received.
Please provide an update. We are most concerned with costs associated with this event. How do you plan to recover?
Finance/Administration Section Chief
Jul 2 1304Phone call is being received.
I assume the airport is going to pay for the lodging and voucher costs for our passengers. Would you confirm that?
AEROS Airlines Finance/Administration Section Chief
Jul 2 1304 New email message
Final SITSTAT - Please give me your latest update, and an estimate of when the airport will re-open. The board requests a written analysis from you. Include the topic: actions that can be taken to prevent a recurrence of this situation.
Airport Board Chairperson EOC Commander
Jul 2 1305Add main story to web site.
Airport Worker Arrested All
Jul 2 1310Publish Meeting slides
Outbrief All (Airport)
Jul 2 1311 Bulletin NOTAM: Airport Open Communications Center All
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A.3.2 Hazmat – Assessed Tasks by Role
AIRPORT LAW ENFORCEMENT
An illegal shipment was identified. Take action to treat the scene as a crime scene.
Submit your Lessons Learned
The FBI faxed a request for a briefing. Get together with your staff and draft a brief.
You were asked to provide crowd control curbside. There are 2 tasks associated with this.
You were asked to provide crowd control curbside. There are 2 tasks associated with this.
You were requested to secure the Command Post perimeter. Respond to that request.
COMMUNICATIONS UNIT LEADER
Ensure the EOC is fully functioning with comms.
EOC COMMANDER
ARFF is out of index. Issue a NOTAM to close the airport (or terminal) until further notice.
Always think one step ahead. With chlorine identified as the culprit, you can start planning the Rehabilitation phase.
Call a planning meeting for the demobilization phase.
Email the tower with instructions to re-open the airport.
Get your staff organized from the moment they report. Here's some good advice: Get out your AEP checklist and refer to it.
Radio your staff to stand up the EOC. Use the topic "Stand Up EOC".
Submit your Lessons Learned
Task your Deputy of Operations to call a stand-up meeting for the purpose of initial planning. Have him task the staff
members of each team to provide input to their Chiefs. Hold the meeting at 8:00 a.m. sharp.
FINANCE/ADMINISTRATION SECTION CHIEF
Provide a high-level quick report to the Commander, giving a run-down of financial instruments in place. Include a total
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budget number. You can provide a breakdown later.
Submit your Lessons Learned
LIAISON OFFICER
Designate a liaison for Family Assistance
Designate a liaison to AEROS Airlines
Submit your Lessons Learned
LOGISTICS SECTION CHIEF
Assign your liaison to the command post. Be sure the liaison follows safety rules.
Submit your Lessons Learned
You were asked to provide transportation for non-injured passengers.
You were requested to shut down the air handler.
OPERATIONS SECTION CHIEF
Assign your liaison to the command post. Be sure the liaison follows safety rules.
Submit your Lessons Learned
PLANNING SECTION CHIEF
Submit your Lessons Learned
You are the keeper of the Airport Emergency Plan for this incident. Locate your AEP and send it to the EOC staff.
You were asked to draft up a plan for taking care of stranded passengers. You will take the lead on this. You should meet
with Operations, Logistics, and the Fin/Admin Section Chiefs. Draft up a high-level (bullet list) plan.
Your role is to stay ahead of the incident curve, planning the EOC response. To start, dig up your incident checklist for
Hazmat.
PUBLIC INFORMATION OFFICER
Send out an initial press release.
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Submit your Lessons Learned
Talking Points were requested. Draft a set of talking points and send to the EOC Commander with a copy to the Deputy.
You will need to work with the Commander to develop a media conference schedule.
SAFETY OFFICER
Find out the hot/warm/cold zones and safest approach.
One of your jobs is to ensure that responders and EOC staff are kept as safe as possible in risky situations. That includes
keeping an eye open for signs of stress or exposure.
Submit your Lessons Learned
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A.4 Scenario: Mass Casualty Accident
A.4.1 Mass Casualty Accident – Scenario Outline
SCENARIO SET-UP
TIME TYPE DESCRIPTION FROM TO
Dec 5 2059
Important information
Introduction All
Dec 5 2059
Add main story to web site.
Thanksgiving Travel Increased All
Dec 5 2059
Add side story to web site.
Lotto All
Dec 5 2059
Display weather data on web site.
37 Thunderstorms, 41 Rain, 40 Rain, 4342 Cloudy, 42 Cloudy All
Dec 5 2059
Add an item to the status window
Heavy Fog All
Dec 5 2059
Add an item to the status window
Temperatures for the week in low 40s All
Dec 5 2059
Add an item to the status window
High Holiday Travel at Birmingham Intl. All
Dec 5 2059 Bulletin List of Acronyms Exercise Control All
Dec 5 2059
New email message
Understanding the ICS - Here are some documents that will help you with understanding the Incident Command Structure and the roles and responsibilities within it.
Exercise Control All (Airport)
Dec 5 2059 Bulletin Useful Links Exercise Control All
Dec 5 2059 Bulletin IAP Template Exercise Control All
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Dec 5 2059
New email message
FAA Circular 150/5210-6D - Attached please find FAA Circular entitled Aircraft Fire Extinguishing Agents (number 150/5210-6D) for your ready reference.
Exercise Control All (Airport)
Dec 5 2059
New email message
FAA Circular 150/5210-7D - Attached please find FAA Circular entitled Aircraft Rescue and Fire Fighting Communications (number 150/5210-7D) for your ready reference.
Exercise Control All (Airport)
Dec 5 2059 Bulletin NWS Report of Fog Exercise Control All
AIRCRAFT EMERGENCY LANDING
TIME TYPE DESCRIPTION FROM TO
Dec 5 2100
Add main story to web site.
Dense Fog All
Dec 5 2101
Phone call is being received. Hey, boss. Am I supposed to report in? Clerk
Finance/Administration Section Chief, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Dec 5 2101
Facilitator note
Note: EOC Commander: Now that the EOC has been stood up, declare yourself the EOC Commander. Inform your staff verbally and notify the Confirm your intentions with the Comm Center. (Confirm your intentions with the Comm Center via email, using the subject "EOC Commander in Charge".)
All (Airport)
Dec 5 2101
Facilitator note
Note: Liaison Officer: Contact AEROS Airways and tell them we are requesting a representative to the EOC. (Call, email or radio AEROS Airways using the topic "Send AEROS Rep".)
All (Airport)
Dec 5 2101
Facilitator note
Note: Players can now call Liaison Officer, to discuss: Send AEROS Rep: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2101
Facilitator note
Note: EOC Commander: You have an MCI on your hands. Issue a NOTAM to close the airport until further notice. This is a PRIORITY task. (Telephone the Tower with instructions to close the airport until further notice. Use the topic "NOTAM Close Immediately". You have 10 minutes.)
All (Airport)
Dec 5 Facilitator Note: Players can now call EOC Commander, to All (Airport)
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2101 note
discuss: NOTAM Close Immediately: SimPlayer: This conversation was not provided in the original AEROS scenario.
Dec 5 2102
Phone call is being received.
This is the tower with an alert 3, AEROS Airlines, a B747 has been diverted to Birmingham Intl. and making an emergency landing with an on-board electrical fire, landing Runway 21C in approximately 3 minutes, aircraft is experiencing intermittent navigation failure, there are 420 SOBs including crew, any questions?
Airport Traffic Control All
Dec 5 2102
Realistic radio message
This is the Com Center with an alert 3 AEROS Airlines landing runway 21C in 3 minutes with a fire on board and 420 SOB's, Everyone copy?
Communications Center
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2103
New email message
Emergency Declaration - The Commander requests an emergency declaration for procurement purposes.
EOC Deputy Finance/Administration Section Chief
Dec 5 2103
New email message
Fuel Requirements - Are we looking at the fuel requirements for the generators going all night long? Will we get more fuel deliveries tomorrow?
EOC Deputy Planning Section Chief, Planning Staff
Dec 5 2103
Realistic radio message
Is there specific gear for night work? Airport Safety on Duty Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor,
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Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2103
Realistic radio message
This is the ARFF chief, I am initiating ICS, I am the IC. Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
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Dec 5 2104
Realistic radio message
This is the IC. We have a B-747 crashed while landing runway 21C, fully engulfed with flames. Initiate mass casualty response and activate the EOC. Have airport operations and LEO respond to the CP, which is 400 feet upwind from the impact site.
Incident Commander All (Airport)
Dec 5 2104
Facilitator note
Note: Logistics Section Chief: Support the Incident Commander by sending water, ice, cold beverages to the Command Post. (Locate a supply of water and email staging to deliver to the Command Post. Use the subject "Send Water to Command Post".)
All (Airport)
Dec 5 2104
Phone call is being received.
This is the Communications Center with an Alert 3 AEROS Airlines landing runway 21C in 3 minutes with a fire on board and 420 SOBs. ARFF is IC. Copy?
Communications Center
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2105
Realistic radio message
This is the Communications Center. The B-747 alert aircraft has crashed on runway 21C. The IC has requested a mass casualty response and the EOC to be activated.
Communications Center EOC Commander
Dec 5 2108
Phone call is being received.
Caller: Please establish the EOC.EOC Commander EOC Deputy
Dec 5 2108
Notepad - Team
Fire and Rescue notified the EOC of mass casualty incident. Established the Command Post 400 feet upwind from the impact site.
EOC Deputy All
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Activated full call-out of mutual aid responders. Plane down in 2 pieces on runway 21C, survivors and dead bodies are around the scene. (Note from Deputy: Note-keeper, take over from here.)
Dec 5 2109
Phone call is being received.
What can you tell me? Any numbers you can release on fatalities and injured?
ReporterPublic Information Officer, Public Information Staff
Dec 5 2109
Somebody at office door
You have the primary responsibility for gathering intel, right? What sources are you using? Ok, so in addition to the National Weather Service, TV News, web news, and airport personnel, don't forget you can do some internet research too. Be sure to assign some research tasks to your staff so you can focus on decision-making.
EOC Deputy Planning Section Chief, Planning Staff
Dec 5 2110
Phone call is being received.
This is your local news station, WARA. We understand that there is dense fog and a AEROS Airlines airline has crash-landed at your airport. We would like to get a briefing. Would you email me a press release? How about a briefing schedule?
ReporterPublic Information Officer, Public Information Staff
Dec 5 2110
Realistic radio message
This is the Command Post Operations Liaison. Myself and the Logistics Liaison are here on scene.
Incident Commander
EOC Commander, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Dec 5 2114
New email message
Information about DHS Reimbursement - The Commander requests information from you regarding potential DHS reimbursement for this incident. It is my understanding that by filing certain documents and following certain procedures, the Department of Homeland Security may reimburse Birmingham Intl. for the cost of this incident. Please research this matter. We will be looking for a final report during Demobilization planning.
EOC Deputy Finance/Administration Section Chief
Dec 5 2114
Facilitator note
Note: Finance/Administration Section Chief: You have been assigned a research task by the Commander (via the Deputy). (First, respond to the Deputy's request for information by replying to the email with the subject "Information about DHS Reimbursement". Later, you will be asked to provide a final recommendation during Demobilization planning.)
All (Airport)
Dec 5 2115
Add main story to web site.
AEROS Flight Crashes at Birmingham Intl. All
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Dec 5 2116
Phone call is being received.
Caller: We have some information for you. Flight 444 had 420 souls on board. It was an international flight on its final leg from Korea. We're trying to find someone who speaks Korean to help at the scene. You might want to work on that, also.Caller: We have confirmation of 0 injuries and 0 deaths. We know there are more, but this is the confirmed figure so far. There are more bodies still on board, but the rescuers are, of course, focusing efforts on the known surviving passengers.
Who is your EOC Liaison Officer, we are sending a rep now. Myself, actually.
AEROS Airlines Liaison
EOC Commander, Public Information Officer, Planning Section Chief
Dec 5 2116
Facilitator note
Note: Planning Section Chief: As part of the Planning Section's intel-gathering duties, we need an update of the number of injured. Call the Operations Liaison at the Command Post to find out. (Telephone the Operations Liaison at the Command Post using the topic "How many are injured?". Report your findings to the EOC staff by phone using the topic "How many are injured?".)
All (Airport)
Dec 5 2116
Facilitator note
Note: Players can now call Planning Section Chief, to discuss: How many are injured?: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2116
Facilitator note
Note: Players can now call Planning Section Chief, to discuss: How many are injured?: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2116
Facilitator note
Note: Public Information Officer: A press release is in order. Draft up your first release and send to the Commander for his approval. Make it brief. You have less than 20 minutes to complete this task. (Send your written draft press release via email to the Commander using the subject "Press Release 1 - Draft for Your Approval".)
All (Airport)
Dec 5 2116
Facilitator note
Note: Public Information Officer: Put together a draft briefing schedule for the press. Task this to a staff member. Your staff person should be instructed to send the draft to you for your approval. Once approved, remember to post it for everyone. (Email or phone your PIO Staff with instructions to produce a briefing schedule. Use the topic "Prepare Briefing Schedule for Commander".)
All (Airport)
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Dec 5 2116
Facilitator note
Note: Players can now call Public Information Officer, to discuss: Prepare Briefing Schedule for Commander: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2116
Facilitator note
Note: Airport Law Enforcement: Law Enforcement needs to survey the airport to determine areas vulnerable to crime. (Call, email, or radio the LEO on duty to escort a Safety officer on duty for a joint survey. Use the topic "LE Survey Airport".)
All (Airport)
Dec 5 2116
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss: LE Survey Airport: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2116
Facilitator note
Note: Liaison Officer: You need to determine carrier status to help inform planning. Contact airlines and request a status update. (Call AEROS Airlines using the topic "Carrier Update Requested".)
All (Airport)
Dec 5 2116
Facilitator note
Note: Players can now call Liaison Officer, to discuss: Carrier Update Requested: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2116
Facilitator note
Note: Public Information Officer: The media calls will soon be flooding in. Delegate someone on your staff to handle the calls. Give them Talking Points and instructions for how to handle questions they are unsure of. (Email your staff person using the subject "Media Handling". Using email, they have your instructions in writing.)
All (Airport)
Dec 5 2116
Facilitator note
Note: Planning Section Chief: Delegate a task to your staff to keep current on the number of injured, transported and hospitalized. (Email a Planning Staff member to provide that intel every 20 minutes, and before meetings. Use the subject "Staff Intel Task for You".)
All (Airport)
Dec 5 2118
Phone call is being received. What can you tell us about the crash? Reporter
Public Information Officer, Public Information Staff
Dec 5 2118
Somebody at office door
Visitor: I was told to report to the EOC.
I'm supposed to report to the Liaison Officer. Who is that?
AEROS Airlines Liaison All (Airport)
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EOC ACTIVATED
TIME TYPE DESCRIPTION FROM TO
Dec 5 2130
New email message
NOTAM - Airport Closed - Be advised: Birmingham Intl. is now closed due to an aircraft accident on runway 21C.
Operations Staff
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2132
Realistic radio message
I need the triage trailer brought to the site. Incident Commander Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section
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Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2132
Realistic radio message
Do we have a liasion from AEROS Airlines's partner, Data Airlines, that we can ask if a Letter of Agreement is on file with Birmingham Intl. for handling this type of situation?
Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2132
New email message
Event Briefing Notice - Be prepared for a quick event briefing in a few minutes. Bring all status updates. Planning needs an IAP. Logistics needs an update on Procurement. Ops Section Chief needs to give a status update. Financial Section needs your emergency budget. Safety needs to prepare a slide for immediate and long-term concerns. Liaison needs you to work with the carrier and give him an update. PIO needs feedback from your media brief.
Liaison Officer Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement
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Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2132
Facilitator note
Note: Planning Section Chief: Put together an IAP for the EOCC in preparation for the upcoming event briefing. (Go to the "Meeting" tab and create some slides for the "Event Status Briefing". Present the updated IAP.)
All (Airport)
Dec 5 2132
Facilitator note
Note: Logistics Section Chief: Provide procurement update to EOCC for upcoming event briefing. (Go to the "Meeting" tab and create some slides for the "Event Status Briefing". Present your procurement update.)
All (Airport)
Dec 5 2132
Facilitator note
Note: Operations Section Chief: Prepare a status update for the upcoming event briefing. (Go to the "Meeting" tab and create some slides for the "Event Status Briefing". Provide your status update.)
All (Airport)
Dec 5 2132
Facilitator note
Note: Finance/Administration Section Chief: Prepare an emergency budget and send to the EOC Commander in preparation for the upcoming event status briefing. (Go to the "Meeting" tab and create some slides for the "Event Status Briefing". Present the emergency budget.)
All (Airport)
Dec 5 2132
Facilitator note
Note: Safety Officer: Prepare a slide outlining any immediate and long-term concerns you have about the situation in preparation for the upcoming event briefing meeting. (Go to the "Meeting" tab and create some slides for the "Event Status Briefing". Provide your immediate and long-term concerns about the situation.)
All (Airport)
Dec 5 2132
Facilitator note
Note: Liaison Officer: Talk to the carrier and prepare slides to the EOC Commander for the upcoming event briefing meeting. (Go to the "Meeting" tab and create some slides for the "Event Status Briefing". Provide the feedback from your conversation with the carrier.)
All (Airport)
Dec 5 2132
Facilitator note
Note: Public Information Officer: Prepare feedback slides from the media brief you recently held, highlighting any concerns, in
All (Airport)
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preparation for the upcoming event update brief. (Go to the "Meeting" tab and create some slides for the "Event Status Briefing". Provide the feedback of your recent media brief.)
Dec 5 2133
Realistic radio message
I need logistical support out here, lights and generators, ASAP Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2133
New email message
Request long-term resource needs - Please send me your long-term resource needs ASAP. Liaison Officer Planning Section Chief
Dec 5 2133
Facilitator note
Note: Logistics Section Chief: Get your Logistics Staff to send Lights and Generators to the CP. (Make a phone call to the Logistics Staff role using the topic "Send Lights and Generators to scene")
All (Airport)
Dec 5 2133
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Send Lights and Generators to scene: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2133
Facilitator note
Note: Planning Section Chief: Email the Liaison officer with your long-term resource needs. (Send an email to the Liaison officer using the subject "Long-term Resource Needs".)
All (Airport)
Dec 5 Phone call Caller: They say they have on-scene witnesses Communications EOC Commander,
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2133 is being received.
calling in details and want to know our statement. PIO needs to give a public statement.
The media keeps calling and asking for details - what do I tell them?
Center Public Information Officer
Dec 5 2134
Realistic radio message
We need escorts for city fire and ambulances coming on scene. Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2134
New email message
Media brief sign off - I need to see your media brief for sign off. Liaison Officer Public Information
Officer
Dec 5 2134
Facilitator note
Note: Public Information Officer: Email the Liaison officer with your media brief for him to sign off. (Send an email using the subject "Media Brief" to the Liaison Officer.)
All (Airport)
Dec 5 2134
Realistic radio message
I need an airline manifest and a liaison from the airline to report to the command post.
Incident Commander Airport Coordinator, AEROS Airlines, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family
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Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2134
New email message
72-Hour Staffing - Please send me your 72-hour staff schedule ASAP. EOC Deputy Planning Section
Chief, Planning Staff
Dec 5 2134
Facilitator note
Note: Planning Section Chief: The Deputy has tasked you to draw up a 72-Hour staffing plan. Confer with your staff, and send the Deputy your draft staffing plan. (Develop your plan and attach it to your reply to the email with the subject "Please send me your 72-hour staff schedule ASAP." Then, post your plan to the Bulletin Board.)
All (Airport)
Dec 5 2134
New email message
Escorts for fire and ambulances. - I've got escorts for the city fire truck and ambulances. Let me know if you need more.
Staging Manager Planning Section Chief, Planning Staff
Dec 5 2135
Realistic radio message
I need a translator out here! Incident Commander Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section
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Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2135
Realistic radio message
I need personnel to help secure the CP. There are injured passengers rushing to us for help and we cannot understand them. It is very chaotic out here!
Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
EVENT BRIEFING MEETING
TIME TYPE DESCRIPTION FROM TO
TRIAGE AND TRANSPORT
TIME TYPE DESCRIPTION FROM TO
Dec 5 2301
Realistic radio message
Temporary shelters are needed for triage, rest and rehab, and morgue.
Incident Commander Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC
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Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2301
New email message
Board Requests Update - Please provide an update. We are most concerned that the news reported they think it is terrorism.
Airport Board Chairperson EOC Commander
Dec 5 2301
Facilitator note
Note: EOC Commander: Give an update to the board to quel their concerns about media reports of terrorism. (Reply to the email sent by the Board Chairperson with the subject "Board Requests Update" with an update about the situation.)
All (Airport)
Dec 5 2301
Phone call is being received.
We need blankets and water at the scene. Can you send some down?
Incident Commander Logistics Section Chief
Dec 5 2301
Facilitator note
Note: Logistics Section Chief: For the time being, we need to help stranded passengers by distributing water. Coordinate with Operations, and send a request to the caterer. (Contact Catering and task them to gather up bottled water for Staging to come pick up. Phone them using the topic "Distribute Water".)
All (Airport)
Dec 5 2301
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Distribute Water: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2301
Facilitator note
Note: Operations Section Chief: For the time being, we need to help stranded passengers by distributing meal tickets. Coordinate with Logistics and the EOC Liaison to the Carriers. (Radio the Logistics Section Chief and the EOC Liaison Officer to work out the details. Use the
All (Airport)
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topic "Meal Tickets".)
Dec 5 2302
Phone call is being received.
Caller: Copy.
Com center says there are grieving friends and family calling the airport asking for information. What should we tell them?
Incident Commander EOC Commander
Dec 5 2302
Phone call is being received.
Caller: Copy.
City EOC is available for support. Do you want to set up a Joint Information Center?
Emergency Manager Public Information Officer
Dec 5 2302
Phone call is being received.
Caller: OK
The boss is going to be asking us for your staff schedule. What will you put in your staff schedule?
Liaison Officer Planning Section Chief
Dec 5 2302
Phone call is being received.
Caller: Be advised: A ramp worker reports seeing some media with cameras jumping the fence to take pictures of the scene.
Communications Center EOC Commander
Dec 5 2302
New email message
Blankets and water - I've got blankets and water. Assume you want it at the shelters? Staging Manager Planning Section Chief
Dec 5 2302
Phone call is being received.
We need buses for non-injury transport. Can you send those pronto?
Incident Commander Operations Section Chief
Dec 5 2302
Realistic radio message
Request granola bars, protein bars for responders.
Incident Commander Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information
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Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2303
Phone call is being received.
The airlines are calling and wanting to know the status of the airport when it will reopen. What should we tell them?
Communications Center EOC Commander
Dec 5 2303
Phone call is being received.
Caller: Copy.
I've got your buses. Where do I send them?Staging Manager Planning Section Chief
Dec 5 2303
Somebody at office door What do you want me to order? Airport Caterer Operations Section
Chief
Dec 5 2303
Phone call is being received.
Do you need state emergency response support?
Governor EOC Commander
Dec 5 2303
Facilitator note
Note: Logistics Section Chief: Determine if you have sufficient transportation to evacuate stranded passengers. (Radio, phone, or email the Transportation Unit using the topic "Bus Availability".)
All (Airport)
Dec 5 2303
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Bus Availability: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2303
Facilitator note
Note: Planning Section Chief: Determine your transport needs (number of vehicles, hotel and shelter locations, etc.) and provide instructions to Logistics. (Phone, email, or radio Logistics Section Chief with evacuation details. Use the topic "Evacuation Instructions".)
All (Airport)
Dec 5 2303
Facilitator note
Note: Players can now call Planning Section Chief, to discuss: Evacuation Instructions: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2303
Facilitator note
Note: Finance/Administration Section Chief: Determine if nearby hotels and lodges have rooms available. Make payment arrangements. (Call or email the local lodge owner using the topic "Evacuation Lodging".)
All (Airport)
Dec 5 2303
Facilitator note
Note: Players can now call Finance/Administration Section Chief, to discuss: Evacuation Lodging:
All (Airport)
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SimPlayer: This conversation was not provided in the original AEROS scenario.
Dec 5 2303
Facilitator note
Note: Operations Section Chief: Arrange Security for transportation points to evacuate stranded passengers. (Phone, email or radio the Law Enforcement Officer. Use the topic "Evacuation Transport Security".)
All (Airport)
Dec 5 2303
Facilitator note
Note: Players can now call Operations Section Chief, to discuss: Evacuation Transport Security: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2303
Facilitator note
Note: Airport Law Enforcement: Determine if you have enough officers on duty to man transportation evacuation points. (Telephone your officer on duty. Use the topic "Security Manpower". You have 5 minutes.)
All (Airport)
Dec 5 2303
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss: Security Manpower: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Dec 5 2303
Facilitator note
Note: Liaison Officer: You will need to inform carriers and others of the EOC decision and evacuation plan. (Email full details to Food Court vendors, airlines, and other pertinent parties using the subject "EOC Evacuation Plan".)
All (Airport)
Dec 5 2303
Realistic radio message
Send personnel to help with perimeter security. I have the media here in my face.
Incident Commander Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public
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Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2303
New email message
Set up briefing location - I need you to get out to the media and take them to a proper designated area for briefings.
Incident Commander Public Information Officer
Dec 5 2303
New email message
Plants and generators available. - I've got light plants and generators. Where do you want them?
Staging Manager Planning Section Chief
Dec 5 2303
Realistic radio message
Be advised, triage is now set up. Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 5 2303
New email message
Tents and trailers ready - I've got tents, and trailers ready to go. Where do you want them? Staging Manager Planning Section Chief
Dec 5 2303
Somebody at office door
Visitor: NTSB is on the way. Requests escort out to the scene.
National Transportation Safety Board Rep.
Operations Section Chief
Dec 5 2304
New email message
Confirm Life Flight - Transportation of victims has begun. Can you confirm life flight? Incident Commander Operations Section
Chief
Dec 5 Phone call Reporter Public Information
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2304 is being received.
This is WARA News. Our crews will be on the ground in 10 minutes. Where shall we go for a briefing? We hear CNN has been allowed at the CP I assume we have the same access?
Officer
Dec 5 2304
Phone call is being received.
We understand lives are at risk out here because of language barriers, what are you doing to address that? Has anyone died because they could not communicate with medical teams? Do you think this could have been an attack on AEROS Airlines?
Reporter EOC Commander
Dec 5 2304
New email message
Granola ready - Your granola bars are ready. Where do I sent them - to the recovery tents? Staging Manager Planning Section Chief
Dec 5 2305
Realistic radio message
This is the Maintenance Duty Officer. I am now the Incident Commander. Beginning equipment recovery operations.
Maintenance EOC Commander
Dec 5 2305
Realistic radio message
This is the Comms Center with a message from the Maintenance Duty Officer. He is now the Incident Commander. Beginning equipment recovery operations.
Communications Center All (Airport)
Dec 5 2306
Somebody at office door
Visitor: All right, everybody. The Commander and I want to say thank you, a fine job by everyone. It has been a long night for everyone. Go home, get a few hours sleep, and report back in the EOC for Demobilization Planning.Visitor: Report in at noon tomorrow.
EOC Deputy All (Airport)
RECOVERY AND DEMOBILIZATION
TIME TYPE DESCRIPTION FROM TO
Dec 6 1200
Add an item to the status window
Birmingham Intl. Now Open All
Dec 6 1200
Add an item to the status window
Call your airline for specific flight information All
Dec 6 1200
Add an item to the status window
Sunny Skies Prevail All
Dec 6 1200
Add main story to web site.
Birmingham Intl. Plane Crash Update All
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Dec 6 1200
Realistic radio message
Be advised the first wave of friends and family should be arriving in about 6 hours from DFW and the next wave should be here in about 24 hours arriving from Asia.
Communications Center
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 6 1200
Display weather data on web site.
53 Sunny, 51 Sunny, 50 Sunny, 48 Partly Cloudy, 47 Partly Cloudy All
Dec 6 1201
Realistic radio message
Fire is out, all victims transported. Fire branch will stand by with one truck for hot spots. Truck from city is also standing by. All other equipment returning to station. Request LEO to take over scene security.
Incident Commander Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section
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Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 6 1202 Bulletin Blue Skies This Week National Weather
Service All
Dec 6 1202
New email message
AEROS Airlines Rep ETA 4-6 hours - We have made contact with an AEROS Airlines rep at the closest station, and they will be here in 4 to 6 hours.
Communications Center EOC Commander
Dec 6 1202
Phone call is being received.
I just heard that some media have been arrested for doing their job and they are claiming violation of the 5th amendment and will sue if the airport takes them to jail. What is the airport doing about this?
Reporter Public Information Officer
Dec 6 1202
Phone call is being received.
Have you informed staff of the emergency schedule for the next 3 days?
Liaison Officer Planning Section Chief
Dec 6 1202
New email message
Procurement Budget - Can you give me a budget update on items procured to date?
Finance/Administration Section Chief Logistics Section Chief
Dec 6 1202
Realistic radio message
We need barriers to secure perimeter down here.
Incident Commander Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information
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Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 6 1202
Phone call is being received.
Caller: I don't care if CNN threatens to sue they committed a crime! Police EOC Commander
Dec 6 1203
Phone call is being received.
Caller: I am getting phone calls from Ted Turner saying they are suing us for Fourth Amendment violations and false imprisonment. No one told them they could not go on the airfield, and there weren't any signs where they crossed the fence telling them they could not. So the network is demanding they be released.Caller: Take care of this.
Airport Board Chairperson EOC Commander
Dec 6 1203
Somebody at office door
Visitor: NTSB is at the airport.
We need an escort out to the scene. Who should take us?
National Transportation Safety Board Rep.
Operations Section Chief
Dec 6 1203
Phone call is being received.
Caller: I donâ™t care about your board!�Caller: I report to the city commissioner and your board cannot interfere with my duties, or we will call it obstruction of justice!
Police EOC Commander
Dec 6 1204
Phone call is being received.
When are you going to open back up?Reporter Airport Coordinator,
AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information
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Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 6 1204
Phone call is being received.
I've got all inbound aircraft on a ground hold. When can I release them?
AEROS Airlines
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 6 1204
New email message
Barriers to CP - I have your barriers. We'll bring them out to the Command Post. Anything other instructions?
Staging Manager Planning Section Chief
Dec 6 1205
Phone call is being received.
Caller: Tell your police chief I play golf with the City Commissioner every Sunday. If he doesnâ™t let the CNN folks go, the �commissioner will have his head!
Airport Board Chairperson EOC Commander
Dec 6 1205
Phone call is being received.
Caller: We will need a large hangar and a lot of heavy equipment, trailers and flatbeds to relocate the wreckage so that it can be reassembled for further investigation.
How long until this can be available?
National Transportation Safety Board Rep.
EOC Commander
Dec 6 1205
New email message
NTSB needs light plants - NTSB requests light plants at the scene to aid in investigation of the site.
Airport Board Chairperson EOC Commander
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Dec 6 1205
Phone call is being received.
We understand the CNN reporters have been released. Why were they arrested to begin with?
Reporter Public Information Officer
Dec 6 1205
New email message
Situation status - I need a situation status update from you. Can you quickly describe latest events?
Liaison Officer Planning Section Chief
Dec 6 1206
Realistic radio message
ARFF is resupplied. Incident Commander
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 6 1206
New email message
Where to send caterers - The caterers are here with the food. Do you want them out at the temporary shelters?
Staging Manager Planning Section Chief
Dec 6 1206
New email message
NOTAM: Runway 21C remains closed. - NOTAM: Runway 21C remains closed. Unimpacted runway is re-opened for air carrier operations.
Operations Staff Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration
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Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
CLEAN-UP
TIME TYPE DESCRIPTION FROM TO
Dec 7 0700 Bulletin NOTAM: Airport Open Airport Traffic Control All
Dec 7 0700
Add main story to web site.
Airport Re-Opens All
Dec 7 0701
New email message
Safety incident reporting - Do you have a list of responders who were injured during the response? Or any who exhibited traumatic stress? Be sure to summarize any of those concerns for the hotwash. Reply to the EOC Commander with your draft comments now.
Airport Coordinator Safety Officer, Safety Staff
Dec 7 0701
New email message
Board Requests Financials - This is the Personal Assistant to the Board Chairperson. I need a financial estimate of the incident to-date, and estimated costs.
Airport Board Secretary
EOC Commander, Finance/Administration Section Chief
Dec 7 0701
New email message
Budget Update for Procurement - Can you give me another budget update for procurement, and future costs associated with the event?
Finance/Administration Section Chief Logistics Section Chief
Dec 7 0701
Phone call is being received.
Please provide an update. We are most concerned with costs associated with this event. How do you plan to recover?
Airport Board CFOEOC Commander, Finance/Administration Section Chief
Dec 7 0702
Publish Meeting slides
Shift Change Brief All (Airport)
Dec 7 0702
Somebody at office door
Visitor: We will have an outbrief in 5 minutes. Attendance is mandatory. Be prepared to speak about your lessons learned, any tasks to wrap up, new information to share, and so on.
EOC Deputy All (Airport)
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Dec 7 0703
New email message
Hotwash: Lessons Learned - Within the next 15 minutes, all Section Chiefs, Officers, and Supporting staff members must fill out a form with lessons learned and send it to the EOC Commander. Attached is a document with some tips about writing Lessons Learned. This will help crystallize what you have learned while it is still fresh in your mind. You don't have to write an essay. Use clear, simple bullet points to remind you later when we have a deeper, more formal AAR.
Airport Coordinator All (Airport)
Dec 7 0703
Facilitator note
Note: EOC Commander: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 0703
Facilitator note
Note: Operations Section Chief: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 0703
Facilitator note
Note: Logistics Section Chief: Submit your lessons learned in preparation for the upcoming Outbrief. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 0703
Facilitator note
Note: Planning Section Chief: Submit your lessons learned in preparation for the upcoming Outbrief. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 0703
Facilitator note
Note: Finance/Administration Section Chief: Submit your lessons learned in preparation for the upcoming Outbrief. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to
All (Airport)
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trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
Dec 7 0703
Facilitator note
Note: Communications Unit Leader: Submit your lessons learned in preparation for the upcoming Outbrief. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 0703
Facilitator note
Note: Public Information Officer: Submit your lessons learned in preparation for the upcoming Outbrief. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 0703
Facilitator note
Note: Airport Law Enforcement: Submit your lessons learned in preparation for the upcoming Outbrief. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 0703
Facilitator note
Note: Safety Officer: Submit your lessons learned in preparation for the upcoming Outbrief. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 0703
Facilitator note
Note: Liaison Officer: Submit your lessons learned in preparation for the upcoming Outbrief. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Dec 7 New email Need cranes and flatbeds - We still need cranes Incident Commander Operations Section
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0703 message and flatbed trucks. Chief
Dec 7 0703
New email message
Parts secured for investigation - Aircraft parts must be moved and secured in a special hangar for investigatory purposes. Planning should have requested a hangar as a long term thing.
Incident Commander Logistics Section Chief
Dec 7 0704
New email message
Emergency Budget Allocations - Need emergency budget allocations and tracking of costs for duration of event.
Liaison Officer Finance/Administration Section Chief
Dec 7 0704
New email message
Hangar Secured - I have located a secure hangar at the south end of the airport for the aircraft pieces. You can start moving the aircraft parts now.
Staging Manager Logistics Section Chief
Dec 7 0705
New email message
NOTAM: Runway 21C open. - NOTAM: Runway 21C is open for air carrier operations. Operations Staff
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 7 0705
New email message
Cost Recovery Plan - What is your plan for cost recovery?
Airport Board Chairperson EOC Commander
Dec 7 0705
Facilitator note
Note: EOC Commander: Reply to the Board Chairperson with your Cost Recovery Plan. (Reply to the email from the Board Chairperson with the subject "Cost Recovery Plan", and explain your cost recovery plan in the body of the message.)
All (Airport)
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Dec 7 0705
New email message
Need final report - Finance and Planning section chiefs need a final report to EOCC and then are released from the EOC, but are on stand-by.
Liaison Officer
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Dec 7 0705
Realistic radio message
No one emptied the fuel from the tanks of the aircraft that did not burn and it has spilled all over the runway and into the ground adjacent the pavement
Incident Commander Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section
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Chief, Planning Staff, Safety Officer, Safety Staff
Dec 7 0706
New email message
Soil Remediation Request - Soil remediation request. Hazmat to stand by. Incident Commander Operations Section
Chief
Dec 7 0706
New email message
Maintainence and electricians needed - Operations requests maintenance and electricians for repairs to signs and damaged lights.
Incident Commander Logistics Section Chief
Dec 7 0706
New email message
Sweeper requested - Sweeper requested to clear runway of remaining debris. Incident Commander Logistics Section Chief
Dec 7 0706
New email message
Final Inspection - Airport operations to make final inspection. Prior to re-opening of runway, what needs to be reinspected? of pavement, lighting, marking, signage, and safety areas.
Operations Staff
Airfield Operations, Airport Operations Supervisor, Operations Section Chief, Operations Staff
Dec 7 0707
Publish Meeting slides
Outbrief All (Airport)
Dec 7 0710
Realistic radio message
The EOC will remain staffed in a skeletal fashion with Airport Operations Duty persons acting as EOCC and Maintenance serving as Logistics Section Chief until investigation is complete and all airport operating areas are restored to normal.
Communications Center
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
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A.4.2 Mass Casualty Accident – Assessed Tasks by Role
AIRPORT LAW ENFORCEMENT
Determine if you have enough officers on duty to man transportation evacuation points.
Law Enforcement needs to survey the airport to determine areas vulnerable to crime.
Submit your lessons learned in preparation for the upcoming Outbrief.
COMMUNICATIONS UNIT LEADER
Submit your lessons learned in preparation for the upcoming Outbrief.
EOC COMMANDER
Give an update to the board to quel their concerns about media reports of terrorism.
Now that the EOC has been stood up, declare yourself the EOC Commander. Inform your staff verbally and notify the
Confirm your intentions with the Comm Center.
Reply to the Board Chairperson with your Cost Recovery Plan.
Submit your lessons learned.
You have an MCI on your hands. Issue a NOTAM to close the airport until further notice. This is a PRIORITY task.
FINANCE/ADMINISTRATION SECTION CHIEF
Determine if nearby hotels and lodges have rooms available. Make payment arrangements.
Prepare an emergency budget and send to the EOC Commander in preparation for the upcoming event status briefing.
Submit your lessons learned in preparation for the upcoming Outbrief.
You have been assigned a research task by the Commander (via the Deputy).
LIAISON OFFICER
Contact AEROS Airways and tell them we are requesting a representative to the EOC.
Submit your lessons learned in preparation for the upcoming Outbrief.
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Talk to the carrier and prepare slides to the EOC Commander for the upcoming event briefing meeting.
You need to determine carrier status to help inform planning. Contact airlines and request a status update.
You will need to inform carriers and others of the EOC decision and evacuation plan.
LOGISTICS SECTION CHIEF
Determine if you have sufficient transportation to evacuate stranded passengers.
For the time being, we need to help stranded passengers by distributing water. Coordinate with Operations, and send a
request to the caterer.
Get your Logistics Staff to send Lights and Generators to the CP.
Provide procurement update to EOCC for upcoming event briefing.
Submit your lessons learned in preparation for the upcoming Outbrief.
Support the Incident Commander by sending water, ice, cold beverages to the Command Post.
OPERATIONS SECTION CHIEF
Arrange Security for transportation points to evacuate stranded passengers.
For the time being, we need to help stranded passengers by distributing meal tickets. Coordinate with Logistics and the EOC
Liaison to the Carriers.
Prepare a status update for the upcoming event briefing.
Submit your lessons learned.
PLANNING SECTION CHIEF
As part of the Planning Section's intel-gathering duties, we need an update of the number of injured. Call the Operations
Liaison at the Command Post to find out.
Delegate a task to your staff to keep current on the number of injured, transported and hospitalized.
Determine your transport needs (number of vehicles, hotel and shelter locations, etc.) and provide instructions to Logistics.
Email the Liaison officer with your long-term resource needs.
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Put together an IAP for the EOCC in preparation for the upcoming event briefing.
Submit your lessons learned in preparation for the upcoming Outbrief.
The Deputy has tasked you to draw up a 72-Hour staffing plan. Confer with your staff, and send the Deputy your draft staffing
plan.
PUBLIC INFORMATION OFFICER
A press release is in order. Draft up your first release and send to the Commander for his approval. Make it brief. You have
less than 20 minutes to complete this task.
Email the Liaison officer with your media brief for him to sign off.
Prepare feedback slides from the media brief you recently held, highlighting any concerns, in preparation for the upcoming
event update brief.
Put together a draft briefing schedule for the press. Task this to a staff member. Your staff person should be instructed to
send the draft to you for your approval. Once approved, remember to post it for everyone.
Submit your lessons learned in preparation for the upcoming Outbrief.
The media calls will soon be flooding in. Delegate someone on your staff to handle the calls. Give them Talking Points and
instructions for how to handle questions they are unsure of.
SAFETY OFFICER
Prepare a slide outlining any immediate and long-term concerns you have about the situation in preparation for the upcoming
event briefing meeting.
Submit your lessons learned in preparation for the upcoming Outbrief.
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A.5 Scenario: November Storm
A.5.1 November Storm – Scenario Outline
SCENARIO SET-UP
TIME TYPE DESCRIPTION FROM TO
Nov 13 1058
Important information
Introduction All
Nov 13 1058
Add main story to web site.
Air Travel Improving All
Nov 13 1058
Display weather data on web site.
37 Thunderstorms, 41 Rain, 40 Rain, 4342 Cloudy, 42 Cloudy All
Nov 13 1058
New email message
Understanding the ICS - Here are some documents that will help you with understanding the Incident Command Structure and the roles and responsibilities within it.
Exercise Control All (Airport)
Nov 13 1058 Bulletin List of Acronyms Exercise Control All
Nov 13 1058 Bulletin Useful Links Exercise Control All
Nov 13 1058
Add an item to the status window
Rain Coming Soon All
Nov 13 1058
Add an item to the status window
Temperatures for the week in low 40s All
Nov 13 1058
Add an item to the status window
High Holiday Travel at Birmingham Intl. All
Nov 13 1058 Bulletin Severe Weather Warning National Weather
Service All
Nov 13 1058
Phone call is being received.
Caller: You will want to refer to your Airport Emergency Plan for severe weather. Task someone on your team to locate and post the document.
Exercise Control EOC Commander
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Nov 13 1058
Facilitator note
Note: EOC Commander: There is confirmation of severe weather region-wide. Stand up the EOC. (Delegate this task to your Deputy. Call him using the topic "Activate the EOC" and task him to activate the EOC. Tell him to have Maintenance, ARFF and LEO respond to the EOC.)
All (Airport)
Nov 13 1058
Facilitator note
Note: Players can now call EOC Commander, to discuss: Activate the EOC: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
STORMS APPROACHING
TIME TYPE DESCRIPTION FROM TO
Nov 13 1101
Add main story to web site.
High Travel Day All
Nov 13 1103
Phone call is being received. Hey, boss. Am I supposed to report in? Clerk
Finance/Administration Section Chief, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Nov 13 1103
Facilitator note
Note: EOC Commander: Now that the EOC has been stood up, declare yourself the EOC Commander. Inform your staff verbally and notify the Confirm your intentions with the Comm Center. (Confirm your intentions with the Comm Center via email, using the subject "EOC Commander in Charge".)
All (Airport)
Nov 13 1103
Facilitator note
Note: Liaison Officer: Contact AEROS Airways and tell them we are requesting a representative to the EOC. (Call, email or radio AEROS Airways using the topic "Send AEROS Rep".)
All (Airport)
Nov 13 1103
Facilitator note
Note: Players can now call Liaison Officer, to discuss: Send AEROS Rep: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1103
New email message
Tenant Warning - URGENT MEMORANDUM TO ALL TENANTS AND CARRIERS. This is the airport operations office. We have just received a severe weather alert that strong thunderstorms are expected with heavy rainfall producing up to 2 inches per hour and wind
Airport Operations Supervisor
Airfield Operations, Carrier, Airport Caterer, Communications Staff, Communications Unit Leader, EOC
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gusts to 90 mph. Please ensure all ramp equipment is secured and trash bins are locked closed. Be aware of flying debris. We will keep you posted on lightning events if they are expected to disrupt fueling operations.
Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Food Court, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Nov 13 1104
Phone call is being received.
Caller: Operations issued an email to all tenants warning of the impending weather and noting the following. Tie down any equipment on the ramp. Put lids on all trash containers and close dumpsters. Fueling operations may be interrupted during periods of lightning. Airport pump stations would be running in several areas around the ramps and movement areas to prevent flooding during heavy rains. Contact the on duty Operations Officer for any concerns or questions.
Communications Center All (Airport)
Nov 13 1105
Phone call is being received.
This is the tower. Be advised AEROS Airways flight 444, B-757 with 175 souls on board has experienced severe turbulence while descending to the airport. The aircraft will be touching down in less than two minutes on Runway 21B. There are a number of injured persons on board including most of the flight attendants. They are requesting paramedics at the gate.
Airport Traffic Control All
Nov 13 1105
Facilitator note
Note: Public Information Officer: A press release is in order. Draft up your first release and send to the Commander for his approval. Make it brief. You have less than 20 minutes to complete this task. (Send your written draft press release via email to the Commander using the subject "Press Release 1 - Draft for Your Approval".)
All (Airport)
Nov 13 1106
Realistic radio message
This is the Comms Center. We just got a report that a lightning strike has taken out the main electric transformer. Back-up generators are being turned on.
Communications Center All (Airport)
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Nov 13 1107
Realistic radio message
This is the Comms Center. Be advised that one of the back up generators supplying power to the gates has failed. All loading and unloading will be performed via ramp.
Communications Center All (Airport)
Nov 13 1108
Phone call is being received.
We have a tip you have a plane coming in with injured passengers? Is that correct?
ReporterPublic Information Officer, Public Information Staff
Nov 13 1108
Realistic radio message
This is Fire Chief 1. I am establishing ICS Command Post, at the AEROS Airways aircraft site. I am the IC. The command post is located 50 feet behind the aircraft on at Runway 21B. Comms Center please establish escorts for ambulances to the site. Operations, establish the EOC.
Incident Commander All (Airport)
Nov 13 1108
Facilitator note
Note: Logistics Section Chief: Support the Incident Commander by sending water, ice, cold beverages to the Command Post. (Locate a supply of water and ask staging to deliver to the Command Post. You may phone, radio, or email. Use the topic "Send Water to Command Post".)
All (Airport)
Nov 13 1108
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Send Water to Command Post: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1109
Add main story to web site.
Flight 444 Injuries All
Nov 13 1109
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1109
Add an item to the status window
Severe Turbulence on AEROS Airways flight 444 Injures Passengers All
Nov 13 1109
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1109
Add an item to the status window
Flight Attendants Also Injured All
Nov 13 1109
Add an item to the
Remove a previous status ticker item All
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status window
Nov 13 1109
Add an item to the status window
B-757 with 175 Souls on Board All
Nov 13 1111
Realistic radio message
Where are my ambulances? Incident Commander Logistics Section Chief, Logistics Staff
Nov 13 1111
Somebody at office door
Visitor: I was told to report to the EOC.Visitor: The main electric transformer is out, but repairs cannot be done until after the storm eases up. The back up generators are now on, and should give us enough power for the worst of the storm.
Maintenance All (Airport)
Nov 13 1111
New email message
Stand Up Meeting at 1130 - The EOC Commander has assumed control of the EOC. Be prepared for a quick event briefing in at 1130 hours. Bring all status updates. Here's what he will need from you. From all of you, we will begin with a succinct situation status update of what you know so far. From supporting staff, provide assistance to your Officers and Section Chiefs. For section chiefs, officers, and liaisons, have ready the following: Planning: He needs the Natural Disaster IAP. Specifically, provide a high-level list of immediate first tasks. Logistics: He needs an update on immediate first tasks. Operations: Give him a status update and first steps. Financial Section: He needs your emergency budget. Safety: Prepare a list of immediate safety concerns. Law Enforcement: Prepare a short list of immediate concerns. Liaison: Coordinate representatives from airlines, the traffic control tower, tenants, etc. PIO: Determine what to include in your first Press Release. Draft up a media schedule and prepare the Media Room.
EOC Deputy All (Airport)
Nov 13 1112
New email message
Info for Meeting - Finance - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Your summary budget numbers Respond to this email and cc the Commander before the meeting.
EOC Deputy Finance/Administration Section Chief
Nov 13 1112
Facilitator note
Note: Finance/Administration Section Chief: A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Finance" with your
All (Airport)
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draft list. Be prepared to brief it at the Stand-Up Meeting.)
Nov 13 1112
New email message
Info for Meeting - PIO - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. A draft of what you consider pertinent to include in the first press release Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research, or writing tasks.
EOC Deputy Public Information Officer
Nov 13 1112
Facilitator note
Note: Public Information Officer: A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - PIO". Be prepared to brief it at the Stand-Up Meeting.)
All (Airport)
Nov 13 1112
New email message
Info for Meeting - Liaison Officer - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Anticipated liaisons needed Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Liaison Officer
Nov 13 1112
Facilitator note
Note: Liaison Officer: A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Liaison Officer". Be prepared to brief it at the Stand-Up Meeting at 1130.)
All (Airport)
Nov 13 1112
New email message
Info for Meeting - Operations - Not only will you be providing information you've gathered so far, but the Commander would like to see a draft list of what you consider high-level, high-priority, immediate first tasks. Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Operations Section Chief
Nov 13 1112
Facilitator note
Note: Operations Section Chief: A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Operations" with your draft list. Be prepared to brief it at the Stand-Up Meeting.)
All (Airport)
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Nov 13 1112
New email message
Info for Meeting - Safety - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Prepare a list of immediate and long-term concerns for Safety issues. Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Safety Officer
Nov 13 1112
Facilitator note
Note: Safety Officer: A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Safety" with your draft list. Be prepared to brief it at the Stand-Up Meeting.)
All (Airport)
Nov 13 1112
New email message
Info for Meeting - Law Enforcement - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Prepare a list of immediate and long-term concerns for law enforcement Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Airport Law Enforcement
Nov 13 1112
Facilitator note
Note: Airport Law Enforcement: A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Law Enforcement" with your draft list. (DO NOT change the subject line.) Be prepared to brief it at the Stand-Up Meeting.)
All (Airport)
Nov 13 1112
New email message
Info for Meeting - Logistics - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Anticipated procurements Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Logistics Section Chief
Nov 13 1112
Facilitator note
Note: Logistics Section Chief: A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Logistics" with your draft list. (DO NOT change the subject line.) Be prepared to brief it at the Stand-Up Meeting at 1130.)
All (Airport)
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Nov 13 1112
New email message
Info for Meeting - Planning - Not only will you be providing the results of your intel tasks, but the Commander would like to see a draft list of high-level, high-priority, immediate first tasks. Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Planning Section Chief
Nov 13 1112
Facilitator note
Note: Planning Section Chief: A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Planning" with your draft list. (DO NOT change the subject line.) Be prepared to brief it at the Stand-Up Meeting at 1130.)
All (Airport)
Nov 13 1113
Realistic radio message
AEROS Airlines is advising they want to evacuate using the slides. Incident Commander
EOC Commander, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Nov 13 1115
New email message
Record-Keeping Duties - At the upcoming stand-up meeting, the Commander will assign record-keeping duties for the following: Event Log - Major decisions, significant events, meeting action items, and other signification information is to be continuously recorded by the Note Taker. This person will use the Event Log as his primary tool. Resource Status Log - Attached is a resource status log. One person will have responsibility to keep this log up to date and post or distribute as necessary. This person will coordinate with the map keeper to let him/her know when resources have been deployed to the command post. Map Keeper - This person will work closely with the person managing the Resource List. When a resource is deployed to the scene, the appropriate icon is to be placed on the map.
EOC Deputy
Communications Staff, Communications Unit Leader, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Nov 13 1125
New email message
Meeting Reminder - Boss, do you want to remind the staff of the stand-up meeting in 5 minutes?
EOC Deputy EOC Commander
STAND-UP MEETING
TIME TYPE DESCRIPTION FROM TO
Nov 13 1130
Publish Meeting
Stand-Up Meeting 1 All (Airport)
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slides
INITIAL RESPONSE
TIME TYPE DESCRIPTION FROM TO
Nov 13 1200
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1200
Add an item to the status window
Power Spotty Across Autauga All
Nov 13 1200
Somebody at office door
You have the primary responsibility for gathering intel, right? What sources are you using? Ok, so in addition to the National Weather Service, TV News, web news, and airport personnel, don't forget you can do some internet research, too. Be sure assign some research tasks to your staff so you can focus on decision-making.
EOC Deputy Planning Section Chief, Planning Staff
Nov 13 1200
Facilitator note
Note: Players can now call Operations, to discuss: How many are injured?: User: We would like to confirm the actual number of passengers injured. Do you have that figure?User: Yes. 0 are injured. No fatalities.
All (Airport)
Nov 13 1200
Facilitator note
Note: Players can now call Operations, to discuss: How many injured have been transported?: User: How many injured have been transported to Autauga Hospital?SimPlayer: Of the 0 injured, we are still treating two at the scene. The rest are at Autauga hospital or on their way.
All (Airport)
Nov 13 1200
Facilitator note
Note: Players can now call Hospital Staff Member, to discuss: Status of AEROS Patients: User: What is the status of the patients taken in from AEROS Flight 444?SimPlayer: We have 0 admitted. User: What is the extent of their injuries?SimPlayer: All are minor and should be released sometime today. User: Fatalities?User: 0 are injured. There are 0 fatalities.
All (Airport)
Nov 13 1200 Bulletin Number Injured from AEROS 444 Crash Hospital Staff Member All
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Nov 13 1200
Facilitator note
Note: Public Information Officer: Put together a draft briefing schedule for the press. Task this to a staff member. Your staff person should be instructed to send the draft to you for your approval. Once approved, remember to post it for everyone. (Email or phone your PIO Staff with instructions to produce a briefing schedule. Use the topic "Prepare Briefing Schedule for Commander".)
All (Airport)
Nov 13 1200
Facilitator note
Note: Players can now call Public Information Officer, to discuss: Prepare Briefing Schedule for Commander: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1200
Facilitator note
Note: Public Information Officer: The media calls will soon be flooding in. Delegate someone on your staff to handle the calls. Give them Talking Points and instructions for how to handle questions they are unsure of. (Email your staff person using the subject "Media Handling". Using email, they have your instructions in writing.)
All (Airport)
Nov 13 1200 Bulletin Number Injured from AEROS 444 Crash Hospital Staff Member All
Nov 13 1200
Facilitator note
Note: Planning Section Chief: As part of your intel-gathering duties, we need an updated of the number of injured. Call the Operations Liaison at the Command Post to find out. (Telephone the Operations Liaison at the Command Post using the topic "How many are injured?". Report your findings to the EOC staff, verbally, by email, or by phone.)
All (Airport)
Nov 13 1200
Facilitator note
Note: Airport Law Enforcement: Law Enforcement needs to survey the airport to determine areas vulnerable to crime. (Call, email, or radio the LEO on duty to escort a Safety officer on duty for a joint survey. Use the topic "LE Survey Airport".)
All (Airport)
Nov 13 1200
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss: LE Survey Airport: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1200
Facilitator note
Note: Safety Officer: Safety section needs to survey the airport to determine areas vulnerable to accident or harm to personnel or travelers. (Call, email, or radio the LEO on duty to escort a Safety officer on duty for a joint survey. Use the topic " Safety Survey Airport".)
All (Airport)
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Nov 13 1200
Facilitator note
Note: Players can now call Safety Officer, to discuss: Safety Survey Airport: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1200
Facilitator note
Note: Liaison Officer: You need to determine carrier status to help inform planning. Contact airlines and request a status update. (Call AEROS Airlines using the topic "Carrier Update Requested".)
All (Airport)
Nov 13 1200
Facilitator note
Note: Players can now call Liaison Officer, to discuss: Carrier Update Requested: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1200
Facilitator note
Note: Planning Section Chief: Delegate a task to your staff to keep current on the number of injured, transported and hospitalized. (Email a Planning Staff member to provide that intel every 20 minutes, and before meetings. Use the subject "Staff Intel Task for You".)
All (Airport)
Nov 13 1201
Phone call is being received.
What is being done for the stranded passengers in the terminal? They're going to need meal tickets. This storm won't be over any time soon, and a granola bar is not going to be sufficient.
AEROS Airlines Liaison Liaison Officer
Nov 13 1201
New email message
Security Walk-Around - If pax will be sheltered-in-place (and that looks likely) you will need to have your duty officer do a walk-around to assess unsafe locations. The Commander expects to see a Security Guidance Memo posted as well.
EOC DeputyAirport Law Enforcement, Airport Law Enforcement Staff
Nov 13 1201
New email message
Safety Walk-Around - Wind and water are making the ramp and runway areas perilous. You need to do a walk-around and determine if there are any areas that need to be addressed that may easily cause injury. The Commander expects to see a Safety Guidance Memo posted as well.
EOC Deputy Safety Officer, Safety Staff
Nov 13 1201
Phone call is being received.
The Comm Center is getting calls from the Media. What do we tell them? Do you have a press release? Talking Points? Will you post information, like the Media Conference schedule?
Communications Center
Public Information Officer, Public Information Staff
Nov 13 1202
New email message
Information about DHS Reimbursement - The Commander requests information from you regarding potential DHS reimbursement for this incident. It is my understanding that by filing
EOC Deputy Finance/Administration Section Chief
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certain documents and following certain procedures, the Department of Homeland Security may reimburse Birmingham Intl. for the cost of this incident. Reply with your understanding of this, and if there is anything we should be doing now in order to be compliant. Please research this matter. We will be looking for a final report during Demobilization planning.
Nov 13 1202
Facilitator note
Note: Finance/Administration Section Chief: You have been assigned a research task by the Commander (via the Deputy). (First, reply to the Deputy's email with the subject "Information about DHS Reimbursement". Later, you will be asked to provide a final recommendation during Demobilization planning.)
All (Airport)
Nov 13 1202
Phone call is being received.
Caller: Would you please work with Logistics to ensure we will have charged radios for everyone? Thanks.
Do we have back-up batteries all charge up for our radios? How many hours do they last?
Maintenance Communications Unit Leader
Nov 13 1202
Phone call is being received.
This is your local news station at WARA. We understand that the thunderstorm is causing major difficulties at Birmingham Intl. We would like to get a briefing. Would you email me a press release? How about a briefing schedule?
ReporterPublic Information Officer, Public Information Staff
Nov 13 1202
Phone call is being received.
Airlines want a brief. They need to plan. What is the status of the airport? Will we close? When can we expect a briefing?
AEROS Airlines Liaison Officer
Nov 13 1202
New email message
72-Hour Staffing - With the damage we anticipate from this storm, we will need you to draw up 72-Hour staffing plan. Send your draft staffing plan via reply email. Thanks.
EOC Deputy Planning Section Chief, Planning Staff
Nov 13 1202
Facilitator note
Note: Planning Section Chief: The Deputy has tasked you to draw up a 72-Hour staffing plan. Confer with your staff, and send the Deputy your draft staffing plan. (Reply to the email with the subject "72-Hour Staffing" with your plan.)
All (Airport)
Nov 13 1202
Realistic radio message
There are more injuries occurring as people are evacuating via the slides and being blown off in the gusty winds. We need more support here to help all these injured persons.
Logistics Logistics Section Chief, Logistics Staff
Nov 13 1202
Phone call is being received.
We're getting passengers complaining that they don't know what's going on. What should we tell them? The media are complaining about the same thing. They want to know about the injured
Communications Center
EOC Commander
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passengers. And if you plan to hold a media conference soon. What do we tell them? Can you have your Public Information Officer post a briefing schedule?
Nov 13 1203
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1203
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1203
Add an item to the status window
0 Confirmed Injured All
Nov 13 1203
Add an item to the status window
No Fatalities Says Hospital All
Nov 13 1204 Bulletin NWS Hail Warning National Weather
Service All
Nov 13 1205
New email message
Status Report - What is your current situation and what are your plans?
Airport Board Chairperson EOC Commander
Nov 13 1205
Realistic radio message
We have a report of two men fighting in the AEROS Airlines baggage claim area. Send Law Enforcement Officers to the AEROS Airlines baggage claim area. REPEAT: two men fighting in the AEROS Airlines baggage claim area.
Communications Center
Airport Law Enforcement, Airport Law Enforcement Staff
Nov 13 1205
Phone call is being received.
The media are really coming in thick and fast now. Is the Media Room ready? Please confirm location.
Communications Center
Public Information Officer, Public Information Staff
Nov 13 1205
Facilitator note
Note: Public Information Officer: You will need to establish or open the Media Room. Arrange with Logistics and Operations to set up the room. (Send one email with a list of necessary tasks to both Operations Section Chief and the Logistics Section Chief. Use the subject "Set Up Media Room". Ask them to work together to let you know when the Media Room is ready.)
All (Airport)
Nov 13 1205
Phone call is being received.
We're getting calls from friends and family members of flight 444. What do we tell them? Where are you setting up the Family Room? Can you post that information?
Communications Center Liaison Officer
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Nov 13 1207
Phone call is being received.
Caller: Additional ambulances have arrived. Escorts to Command Post are needed. Communications
CenterOperations Section Chief, Operations Staff
Nov 13 1207
New email message
Planning Meeting at 1300 Hours - A meeting to discuss tower shut-down and operations will be held at 1300 hours. All of you are required to attend. We will be planning shelter-in-place. Section Chiefs and Officers: Have information for your slides ready. In three minutes, you will receive slides to complete. Staff Members: Provide input to your chiefs and officers. Record-Keepers: Distribute the most recent Event Log, and provide updated intel to all attendees via email. Ditto for the Resource Log.
EOC Deputy Airport Safety on Duty, All (Airport)
Nov 13 1208
Phone call is being received.
Caller: We have some aggressive passengers here at the Food Court. Send an officer down to keep the peace, will you? Airport Food Court Liaison Officer
Nov 13 1208
Facilitator note
Note: Liaison Officer: You were asked to provide security support for the Food Court. Respond to that request by contacting the Law Enforcement Officer. (Phone, radio, or email the Law Enforcement Officer using the topic "Security Needed at Food Court".)
All (Airport)
Nov 13 1208
Facilitator note
Note: Players can now call Liaison Officer, to discuss: Security Needed at Food Court: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1208
Add main story to web site.
0 Confirmed Injuries at Birmingham Intl. All
Nov 13 1210
Facilitator note
Note: Public Information Officer: The public needs to be informed of the EOC's decisions. Issue a statement calling for a media brief. (Send an email to all media outlets announcing a media conference. Use the subject "Media Conference Soon".)
All (Airport)
Nov 13 1255
Somebody at office door
Visitor: Just a quick reminder that the meeting is in 5 minutes. Clerk Airport Safety on Duty,
All (Airport)
2ND PLANNING MEETING
TIME TYPE DESCRIPTION FROM TO
EXECUTE SHELTER PLANS
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TIME TYPE DESCRIPTION FROM TO
Nov 13 1400
Add main story to web site.
Hailstorm Hits Autauga All
Nov 13 1400
Display weather data on web site.
43 Thunderstorms, 44 Rain, 44 Rain, 35 Scattered Showers, 38 Partly Cloudy All
Nov 13 1401
Somebody at office door
Visitor: Hi, I made it back. It's a mess out there. The lightning is really bad, it feels like it's very close. Already, some tree limbs are down near my son's school. Thank goodness he's safe at home with his grandfather. No one should be on the road right now.
Clerk All (Airport)
Nov 13 1402
Realistic radio message
This is the Operations Liaison at the Command Post. We have had at least three very close lighting strikes out here. The Incident Commander wants you to suspend all fueling operations.
Operations Operations Section Chief, Operations Staff
Nov 13 1402
New email message
FAA Requests Update - We need an update for on your projected operations. FAA Investigator EOC Commander
Nov 13 1402
Facilitator note
Note: EOC Commander: The FAA has asked for an update. Respond to their request. (Respond to their request by replying to the email with the subject "Respond to FAA". Consider keeping others informed by copying the status to the Board, the PIO, TSA, or the entire EOC, for example.)
All (Airport)
Nov 13 1402
Phone call is being received.
My boss, the Chairman, is asking for a quick breakdown of estimated costs. I know you are busy, and I apologize for calling in the middle of things. Do you have anything I can tell him? Can you email me a quick summary of your budget and costs to date?
Airport Board CFO
Finance/Administration Section Chief, Finance/Administration Staff
Nov 13 1402
Phone call is being received.
Caller: We need to get blankets, pillows and water to stranded passengers. Determine how many are needed and then get them out to people. Arrange for law enforcement officers to accompany staff.
EOC Deputy
Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff
Nov 13 1402
Facilitator note
Note: Logistics Section Chief: For the time being, we need to help stranded passengers by distributing water. Coordinate with Operations, and send a request to the caterer. (Contact Catering and task them to gather up bottled
All (Airport)
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water for Staging to come pick up. Phone them using the topic "Distribute Water".)
Nov 13 1402
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Distribute Water: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1402
Facilitator note
Note: Operations Section Chief: For the time being, we need to help stranded passengers by distributing meal tickets. Coordinate with Logistics and the EOC Liaison to the Carriers. (Radio the Logistics Section Chief and the EOC Liaison Officer to work out the details. Use the topic "Meal Tickets".)
All (Airport)
Nov 13 1402
Phone call is being received.
Passenger John Barteley has reported a stolen wallet. We have someone who came forward with information. Shall we pursue investigation, or are we needed elsewhere?
Law Enforcement Officer on Duty
Airport Law Enforcement, Airport Law Enforcement Staff
Nov 13 1402
Phone call is being received.
Has any food been ordered for EOC staff and Command Post responders? What about for Maintenance Crew and/or passengers?
EOC Deputy Planning Section Chief
Nov 13 1402
Facilitator note
Note: Planning Section Chief: The EOC and Command Post will need meals, beverages, and snacks. Make arrangements with Caterging to supply that. (Phone, call or email Catering using the topic, "Feed EOC and CP".)
All (Airport)
Nov 13 1402
Facilitator note
Note: Players can now call Planning Section Chief, to discuss: Feed EOC and CP: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1403
Phone call is being received.
Caller: This is the Tower. We are evacuating the tower due to high winds and lightning. We have diverted all inbound aircraft that we have been in contact with so far.
Airport Traffic Control All (Airport)
Nov 13 1404
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1404
Add an item to the status window
Remove a previous status ticker item All
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Nov 13 1404
Add an item to the status window
Confirmed: 0 injuries at Birmingham Intl. and 0 dead All
Nov 13 1404
Add an item to the status window
Death of elderly passenger due to heart attack All
Nov 13 1404
Add an item to the status window
Doctors say extreme stress cause of passenger death All
Nov 13 1404
Facilitator note
Note: Players can now call Operations, to discuss: How many are injured?: User: What is the number injured now?SimPlayer: There are 0 injuries, all minor still. We have 0 dead. Death was an indirect result of the turbulence. 85-year-old man had a stroke.
All (Airport)
Nov 13 1404
Facilitator note
Note: Players can now call Operations, to discuss: How many injured have been transported?: User: How many passengers have been transported to Autauga hospital?SimPlayer: All 0 injured.
All (Airport)
Nov 13 1404
Add main story to web site.
Fatality at Birmingham Intl. All
Nov 13 1407
Realistic radio message
I am standing down command. Transportation of victims is now complete. All uninjured flight 444 passengers are in the terminal with blankets and food. Maintenace is now Incident Commander.
OperationsEOC Commander, Operations Section Chief, Operations Staff
Nov 13 1407
Phone call is being received.
The Chair has requested an update of the situation. What are your current conditions and plans?
Airport Board Secretary EOC Commander
Nov 13 1408
Phone call is being received.
The City EOC is available for support. Do you want to set up a Joint Information Center?
Emergency Manager Public Information Officer
Nov 13 1408
Phone call is being received.
Caller: They'll need a brief.
The carriers want to continue to operate. What can you do for us?
AEROS Airlines Liaison Officer
Nov 13 1409
Realistic radio message
This is the Comms Center with a message from the Maintenance Duty Officer. He is now the Incident Commander. Runway requires clean-up of debris. All runways will require clean-up after
Communications Center
Airport Coordinator, AEROS Airlines Liaison, Airport Operations Supervisor,
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storm passes.
Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, EOC Deputy, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Nov 13 1410
Add main story to web site.
Pax Disgruntled at Birmingham Intl. All
Nov 13 1410
Phone call is being received.
We have some calls from some hungry stranded passengers. They say they are being neglected. Would you like to comment?
ReporterPublic Information Officer, Public Information Staff
Nov 13 1410
Facilitator note
Note: Public Information Officer: Recent media stories have not been favorable. A press release is in order. Draft up your next release and send to the Commander for his approval. Keep it succinct. You have less than 30 minutes to complete this task. (Send your written draft press release via email to the Commander using the subject "Press Release 2 - Draft for Your Approval".)
All (Airport)
Nov 13 1410
New email message
Handling the Media - I don't know where the media is getting its information, but I don't want to see ANYONE talking to the media except the Commander, Public Information Officer, and the PIO staff.
EOC Deputy Airport Safety on Duty, All (Airport)
Nov 13 1410
Phone call is being received.
There are stranded passengers asking for information about the status of the airport and what is happening with the weather. What should we tell them?
Communications Center
Operations Section Chief, Operations Staff
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Nov 13 1410
Phone call is being received.
Caller: Be sure to let me know if you need any Alabama resources.
Do you need state emergency response support? How can we help you?
Governor EOC Commander
Nov 13 1410
Facilitator note
Note: Logistics Section Chief: Determine if you have sufficient transportation to evacuate stranded passengers. (Radio, phone, or email the Transportation Unit using the topic "Bus Availability".)
All (Airport)
Nov 13 1410
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Bus Availability: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1410
Facilitator note
Note: Planning Section Chief: Determine your transport needs (number of vehicles, hotel and shelter locations, etc.) and provide instructions to Logistics. (Phone, email, or radio Logistics Section Chief with evacuation details. Use the topic "Evacuation Instructions".)
All (Airport)
Nov 13 1410
Facilitator note
Note: Players can now call Planning Section Chief, to discuss: Evacuation Instructions: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1410
Facilitator note
Note: Finance/Administration Section Chief: Determine if nearby hotels and lodges have rooms available. Make payment arrangements. (Call or email the local lodge owner using the topic, "Evacuation Lodging".)
All (Airport)
Nov 13 1410
Facilitator note
Note: Players can now call Finance/Administration Section Chief, to discuss: Evacuation Lodging: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1410
Facilitator note
Note: Operations Section Chief: Arrange Security for transportation points to evacuate stranded passengers. (Phone, email or radio the Law Enforcement Officer. Use the topic "Evacuation Transport Security".)
All (Airport)
Nov 13 1410
Facilitator note
Note: Players can now call Operations Section Chief, to discuss: Evacuation Transport Security: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
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Nov 13 1410
Facilitator note
Note: Airport Law Enforcement: Determine if you have enough officers on duty to man transportation evacuation points. (Telephone your officer on duty. Use the topic "Security Manpower". You have 5 minutes.)
All (Airport)
Nov 13 1410
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss: Security Manpower: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 13 1410
Facilitator note
Note: Liaison Officer: You will need to inform carriers and others of the EOC decision and evacuation plan. (Email full details to Food Court vendors, airlines, and other pertinent parties using the subject "EOC Evacuation Plan".)
All (Airport)
Nov 13 1411
Phone call is being received.
What is being done for the stranded passengers who are still on board on the ramp? Several airlines are reporting that the food on board has been consumed. This storm won't be over any time soon, and peanuts are not going to be cut it. Can someone get some sandwiches out to the stranded planes?
AEROS Airlines Liaison Liaison Officer
Nov 13 1411
Phone call is being received.
I just saw the latest news. We are most concerned with public perception of this event. Are we treating passengers all right?
Airport Board Chairperson EOC Commander
Nov 13 1411
Phone call is being received.
Caller: FYI. Someone turned in the passenger's stolen wallet. Cash is gone, but nothing else. Law Enforcement
Officer on Duty
Airport Law Enforcement, Airport Law Enforcement Staff
Nov 13 1411
Realistic radio message
This is the Tower, for EOC Operations. A cart has broken free and is now a danger in the ramp area. Another AEROS Airlines plane has been hit by the loose cart repeatedly and damaged the aircraft. The pilot is threatening to evacuate. We are asking them not to -- due to high winds and hail. Send someone to retrieve the cart if possible, and please have an Ops person speak to them.
Airport Traffic ControlEOC Commander, Operations Section Chief, Operations Staff
Nov 13 1412
Phone call is being received.
We understand the airport is closing any minute. Who authorized that? We have received calls from some of the carriers. They say you cannot make this call. Is that correct?
ReporterPublic Information Officer, Public Information Staff
Nov 13 1412
Realistic radio message
We understand the airport is closing any minute. Did you authorize that?
Communications Center EOC Commander
Nov 13 New email Discussion to Close Airport - We have received Airport Board EOC Commander
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1413 message
calls from some of the carriers. They say you plan to close the airport momentarily. Is that correct? You need to reopen the airport or else the airlines are going to sue for improper delay of operations. I want the airport reopened immediately. You should leave it to the airlines to decide if they want to fly -- not us. They take the risk if the Tower is not operating.
Chairperson
Nov 13 1415
Add main story to web site.
Airport Closing All
DEMOBILIZATION PLANNING
TIME TYPE DESCRIPTION FROM TO
Nov 14 0900
New email message
Demobilization Planning - Your Input Needed - We will begin demobilization planning in one minute. Please provide your input to your boss.
EOC Deputy
Communications Staff, Finance/Administration Staff, Airport Law Enforcement Staff, Logistics Staff, Operations Staff, Public Information Staff, Planning Staff, Safety Staff
Nov 14 0900
New email message
Prepare demob slides - We will begin demobilization planning in one minute. Please prepare your slides. You have 10 minutes.
EOC Deputy
Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Airport Law Enforcement, Liaison Officer, Logistics Section Chief, Operations Section Chief, Public Information Officer, Planning Section Chief, Safety Officer
CLEAN-UP AND DEMOBILIZATION
TIME TYPE DESCRIPTION FROM TO
Nov 14 2130 Bulletin NOTAM: Airport Open Communications
Center All
Nov 14 2130
Add main story to web site.
Airport Reopens All
Nov 14 2131
Phone call is being received.
Well, how did the story end? Are you going to call a final press conference?
ReporterPublic Information Officer, Public Information Staff
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Nov 14 2131
Phone call is being received.
Caller: Finance can probably be relieved first.
Can we shut down the EOC now?Clerk EOC Commander
Nov 14 2131
New email message
Safety incident reporting - Do you have a list of responders who were injured during the response? Or any who exhibited traumatic stress? Be sure to summarize any of those concerns for the hotwash. Reply to the EOC Commander with your draft comments now.
Airport Coordinator Safety Officer, Safety Staff
Nov 14 2131
New email message
Final Receipts - Before leaving, be sure to submit all receipts and paperwork to Finance. Airport Coordinator
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Nov 14 2131
New email message
Board Requests Financials - This is the Personal Assistant to the Board Chairperson. I need a financial estimate of the incident to-date, and estimated costs.
Airport Board Secretary
EOC Commander, Finance/Administration Section Chief
Nov 14 2131
Phone call is being received.
I assume the airport is going to pay for the lodging and voucher costs for our passengers. Would you confirm that?
AEROS Airlines Finance/Administration Section Chief
Nov 14 2131
Phone call is being received.
Please provide an update. We are most concerned with costs associated with this event. How do you plan to recover?
Airport Board CFOEOC Commander, Finance/Administration Section Chief
Nov 14 2133
New email message
Hotwash: Lessons Learned - Within the next 15 minutes, all Section Chiefs, Officers, and Supporting staff members must fill out a
Airport Coordinator All (Airport)
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hotwash form with lessons learned and post it to the Bulletin Board. Attached is a document with some tips about writing Lessons Learned. This will help crystallize what you have learned while it is still fresh in your mind. You don't have to write an essay. Use clear, simple bullet points to remind you later when we have a more formal AAR.
Nov 14 2133
Facilitator note
Note: EOC Commander: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Deputy. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 2133
Facilitator note
Note: Operations Staff: Submit your lessons learned. (Click on the Forms button and select the Hotwash form. Use the option to post it to the Bulletin Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 2133
Facilitator note
Note: Logistics Section ChiefLogistics Staff: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 2133
Facilitator note
Note: Planning StaffPlanning Section Chief: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned"..)
All (Airport)
Nov 14 2133
Facilitator note
Note: Finance/Administration StaffFinance/Administration Section Chief: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the
All (Airport)
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EOC Commander. Use the subject "Lessons Learned".)
Nov 14 2133
Facilitator note
Note: Communications Unit Leader: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 2133
Facilitator note
Note: Public Information OfficerPublic Information Staff: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 2133
Facilitator note
Note: Airport Law EnforcementAirport Law Enforcement Staff: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 2133
Facilitator note
Note: Safety StaffSafety Officer: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 2133
Facilitator note
Note: Liaison Officer: Submit your lessons learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 2135
Somebody at office door
Visitor: We will have an outbrief in 10 minutes. Attendance is mandatory. Be prepared to speak about your lessons learned, any tasks to wrap up, new information to share, and so on.
EOC Deputy All (Airport)
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Nov 14 2145
Publish Meeting slides
Outbrief All (Airport)
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A.5.2 November Storm – Assessed Tasks by Role
AIRPORT LAW ENFORCEMENT
A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks.
Determine if you have enough officers on duty to man transportation evacuation points.
Law Enforcement needs to survey the airport to determine areas vulnerable to crime.
Submit your lessons learned.
AIRPORT LAW ENFORCEMENT STAFF
Submit your lessons learned.
COMMUNICATIONS UNIT LEADER
Submit your lessons learned.
EOC COMMANDER
Now that the EOC has been stood up, declare yourself the EOC Commander. Inform your staff verbally and notify the
Confirm your intentions with the Comm Center.
Submit your lessons learned.
The FAA has asked for an update. Respond to their request.
There is confirmation of severe weather region-wide. Stand up the EOC.
FINANCE/ADMINISTRATION SECTION CHIEF
A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks.
Determine if nearby hotels and lodges have rooms available. Make payment arrangements.
Submit your lessons learned.
You have been assigned a research task by the Commander (via the Deputy).
LIAISON OFFICER
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A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks.
Contact AEROS Airways and tell them we are requesting a representative to the EOC.
Submit your lessons learned.
You need to determine carrier status to help inform planning. Contact airlines and request a status update.
You were asked to provide security support for the Food Court. Respond to that request by contacting the Law Enforcement
Officer.
You will need to inform carriers and others of the EOC decision and evacuation plan.
LOGISTICS SECTION CHIEF
A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks.
Determine if you have sufficient transportation to evacuate stranded passengers.
For the time being, we need to help stranded passengers by distributing water. Coordinate with Operations, and send a
request to the caterer.
Submit your lessons learned.
Support the Incident Commander by sending water, ice, cold beverages to the Command Post.
LOGISTICS STAFF
Submit your lessons learned.
OPERATIONS SECTION CHIEF
A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks.
Arrange Security for transportation points to evacuate stranded passengers.
For the time being, we need to help stranded passengers by distributing meal tickets. Coordinate with Logistics and the EOC
Liaison to the Carriers.
OPERATIONS STAFF
Submit your lessons learned.
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PLANNING SECTION CHIEF
A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks.
As part of your intel-gathering duties, we need an updated of the number of injured. Call the Operations Liaison at the
Command Post to find out.
Delegate a task to your staff to keep current on the number of injured, transported and hospitalized.
Determine your transport needs (number of vehicles, hotel and shelter locations, etc.) and provide instructions to Logistics.
Submit your lessons learned.
The Deputy has tasked you to draw up a 72-Hour staffing plan. Confer with your staff, and send the Deputy your draft staffing
plan.
The EOC and Command Post will need meals, beverages, and snacks. Make arrangements with Caterging to supply that.
PLANNING STAFF
Submit your lessons learned.
PUBLIC INFORMATION OFFICER
A press release is in order. Draft up your first release and send to the Commander for his approval. Make it brief. You have
less than 20 minutes to complete this task.
A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks.
Put together a draft briefing schedule for the press. Task this to a staff member. Your staff person should be instructed to
send the draft to you for your approval. Once approved, remember to post it for everyone.
Recent media stories have not been favorable. A press release is in order. Draft up your next release and send to the
Commander for his approval. Keep it succinct. You have less than 30 minutes to complete this task.
Submit your lessons learned.
The media calls will soon be flooding in. Delegate someone on your staff to handle the calls. Give them Talking Points and
instructions for how to handle questions they are unsure of.
The public needs to be informed of the EOC's decisions. Issue a statement calling for a media brief.
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You will need to establish or open the Media Room. Arrange with Logistics and Operations to set up the room.
PUBLIC INFORMATION STAFF
Submit your lessons learned.
SAFETY OFFICER
A stand-up meeting is planned for 1130 hours. Compile a list of high-level, immediate, high-priority tasks.
Safety section needs to survey the airport to determine areas vulnerable to accident or harm to personnel or travelers.
Submit your lessons learned.
SAFETY STAFF
Submit your lessons learned.
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A.6 Scenario: Power Failure
A.6.1 Power Failure – Scenario Outline
SCENARIO SET-UP
TIME TYPE DESCRIPTION FROM TO
Aug 21 1259
Important information
Introduction All
Aug 21 1259
New email message
Understanding the ICS - Here are some documents that will help you with understanding the Incident Command Structure and the roles and responsibilities within it.
Exercise Control All (Airport)
Aug 21 1259
New email message
Preparation Steps - You will want to refer to your Airport Emergency Plan for power outages. Task someone on your team to locate and post the document.
Exercise Control EOC Commander
Aug 21 1259 Bulletin List of Acronyms Exercise Control All
Aug 21 1259 Bulletin Useful Links Exercise Control All
Aug 21 1259
Add side story to web site.
Lotto All
Aug 21 1259
Add main story to web site.
Air Travel Improving All
Aug 21 1259
Display weather data on web site.
93 Sunny, 94 Sunny, 94 Sunny, 90 Cloudy, 88 Scattered Showers All
Aug 21 1259
Add an item to the status window
HOT! HOT! HOT! All
Aug 21 1259
Add an item to the status window
Temperatures for the week in high 90s All
Aug 21 1259
Add an item to the status
Autauga Art Show this Weekend! All
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window
POWER FAILS
TIME TYPE DESCRIPTION FROM TO
Aug 22 1300 Tv Hot Day All
Aug 22 1301
Add main story to web site.
High Travel Day All
Aug 22 1301
Realistic radio message
This is the Operations Supervisor on duty. We just experienced a power outage. Maintenance will look into the cause. In the meantime we are operating on e-power. Comm Center will do a call down to airlines to advise them.
Airport Operations Supervisor All (Airport)
Aug 22 1302
Phone call is being received.
Caller: We confirmed there has been a major grid outage for the entire region and restoration of power is unknown. Maintenance All (Airport)
Aug 22 1302
Facilitator note
Note: EOC Commander: There is confirmation of a region-wide power outage. Stand up the EOC. (Delegate this task to your Deputy. Call him using the topic "Activate EOC" and task him to activate the EOC. Tell him to have Maintenance, ARFF and LEO respond to the EOC.)
All (Airport)
Aug 22 1302
Facilitator note
Note: Players can now call EOC Commander, to discuss: Activate EOC: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1303
Add main story to web site.
Power Out Across Autauga All
Aug 22 1304
Somebody at office door
Visitor: It means we have power to includes emergency lights, TSA checkpoints, fire alarms/sprinklers and jet bridges. The generators may last 24 hours with limited use.Visitor: I have the A/C off at this time. Talk with your team, and let me know your decision as to whether to turn it back on.
Hey, I was told to report in. Here's what I know so far. The entire Autauga County is affected, and County Power and Light doesn't know exactly when power will be restored. They are still diagnosing the problem. We are running on ePower. What is your understanding of what
Maintenance All (Airport)
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that means? Do you plan to run air conditioning in the terminal areas? It is going to become extremely hot, quickly, with today's temperatures. If you run the air conditioning, we will lose generator power that much earlier.
Aug 22 1306
Phone call is being received. Hey, boss. Am I supposed to report in? Clerk
Finance/Administration Section Chief, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Aug 22 1306
Facilitator note
Note: EOC Commander: Now that you and your staff are at the EOC, declare yourself the EOC Commander. Inform your staff verbally and notify the Confirm your intentions with the Comm Center. (Confirm your intentions with the Comm Center via email, using the subject "EOC Commander in Charge".)
All (Airport)
Aug 22 1308
Somebody at office door
You have the primary responsibility for gathering intel, right? What sources are you using? Ok, so in addition to the National Weather Service, TV News, web news, and airport personnel, don't forget you can do some internet research, too. Be sure assign some research tasks to your staff so you can focus on decision-making.
EOC Deputy Planning Section Chief
Aug 22 1308
New email message
Stand Up Meeting at 1400 - The EOC Commander has assumed control of the EOC. Be prepared for a quick event briefing in at 1400 hours. Bring all status updates. Here's what he will need from you. From all of you, we will begin with a succinct situation status update of what you know so far. From supporting staff, provide assistance to your Officers and Section Chiefs. For section chiefs, officers, and liaisons, have ready the following: Planning: He needs the Power Outage IAP. Specifically, provide a high-level list of immediate first tasks. Logistics: He needs an update on anticipated procurements. Ops: Give him a status update and first steps. Financial Section: He needs your emergency budget. Safety: Prepare a list of immediate and long-term concerns. Law Enforcement: Prepare a list of immediate and long-term concerns. Liaison: Coordinate representatives from airlines, the traffic control tower, tenants, etc. PIO: Determine what to include in your first Press Release. Draft up a media schedule and prepare the Media Room.
EOC Deputy All (Airport)
Aug 22 1309
Add an item to the status
Remove a previous status ticker item All
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window
Aug 22 1309
Add an item to the status window
Remove a previous status ticker item All
Aug 22 1309
Add an item to the status window
Remove a previous status ticker item All
Aug 22 1309
Add an item to the status window
Autauga without Power All
Aug 22 1309
Add an item to the status window
No restore date from County Power and Light All
Aug 22 1309
New email message
Effects of Heat - Hi. I am an EMT with 20 years experience, and have worked in emergencies situations aggravated by high heat. Some stuff you should think about: - Vulnerable populations and the elderly. We're preparing for some victims of heat stroke. - Expect more petty thefts, possibly rapes, or outbursts of violence. - Get ready for snowball effects, like lack of water or toilets. (Does ePower flush toilets in this airport?) Hope this helps.
Emergency Medical Services All (Airport)
Aug 22 1310
New email message
Info for Meeting - Finance - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Your summary budget numbers Respond to this email and cc the Commander before the meeting.
EOC Deputy Finance/Administration Section Chief
Aug 22 1310
Facilitator note
Note: Finance/Administration Section Chief: A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Finance" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1400.)
All (Airport)
Aug 22 1310
New email message
Info for Meeting - PIO - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. A draft of what you consider pertinent to include in the first press release Respond to this email and cc the Commander before the meeting. Also,
EOC Deputy Public Information Officer
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remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research, or writing tasks.
Aug 22 1310
Facilitator note
Note: Public Information Officer: A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - PIO" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1400.)
All (Airport)
Aug 22 1310
New email message
Info for Meeting - Liaison Officer - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Anticipated liaisons needed Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Liaison Officer
Aug 22 1310
Facilitator note
Note: Liaison Officer: A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Liaison Officer" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1400.)
All (Airport)
Aug 22 1310
New email message
Info for Meeting - Operations - Not only will you be providing information you've gathered so far, but the Commander would like to see a draft list of what you consider high-level, high-priority, immediate first tasks. Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Operations Section Chief
Aug 22 1310
Facilitator note
Note: Operations Section Chief: A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Operations" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1400.)
All (Airport)
Aug 22 1310
New email message
Info for Meeting - Safety - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Prepare a list of immediate and long-term concerns for Safety issues. Respond to this email and cc the Commander before the meeting. Also,
EOC Deputy Safety Officer
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remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
Aug 22 1310
Facilitator note
Note: Safety Officer: A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Safety" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1400.)
All (Airport)
Aug 22 1310
New email message
Info for Meeting - Law Enforcement - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Prepare a list of immediate and long-term concerns for law enforcement Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Airport Law Enforcement
Aug 22 1310
Facilitator note
Note: Airport Law Enforcement: A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Law Enforcement" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1400.)
All (Airport)
Aug 22 1310
New email message
Info for Meeting - Logistics - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Anticipated procurements Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Logistics Section Chief
Aug 22 1310
Facilitator note
Note: Logistics Section Chief: A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Logistics" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1400.)
All (Airport)
Aug 22 1310
New email message
Info for Meeting - Planning - Not only will you be providing the results of your intel tasks, but the Commander would like to see a draft list of high-level, high-priority, immediate first tasks. Respond to this email and cc the Commander before the meeting. Also, remember to
EOC Deputy Planning Section Chief
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communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
Aug 22 1310
Facilitator note
Note: Planning Section Chief: A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Planning" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1400.)
All (Airport)
Aug 22 1355
New email message
Record-Keeping Duties - At the upcoming stand-up meeting, the Commander will assign record-keeping duties for the following: Event Log - Major decisions, significant events, meeting action items, and other signification information is to be continuously recorded by the Note Taker. This person will use the Event Log as his primary tool. Resource Status Log - Attached is a resource status log. One person will have responsibility to keep this log up to date and post or distribute as necessary. This person will coordinate with the map keeper to let him/her know when resources have been deployed to the command post. Map Keeper - This person will work closely with the person managing the Resource List. When a resource is deployed to the scene, the appropriate icon is to be placed on the map.
EOC Deputy
Communications Staff, Communications Unit Leader, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Aug 22 1355
New email message
Meeting Reminder - Boss, do you want to remind the staff of the stand-up meeting in 5 minutes?
EOC Deputy EOC Commander
STAND-UP MEETING
TIME TYPE DESCRIPTION FROM TO
Aug 22 1400
Publish Meeting slides
Stand-Up Meeting 1 All (Airport)
Aug 22 1400
Add an item to the status window
Region-Wide Power Outage All
INITIAL RESPONSE
TIME TYPE DESCRIPTION FROM TO
Aug 22 Bulletin NWS Heat Warning National Weather All
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1430 Service
Aug 22 1430
Facilitator note
Note: Planning Section Chief: As part of your intel-gather duties, we need an updated estimate from the Power Co. Call them to determine when power will be restored. (Telephone the Utility Company using the topic "Estimate for Power Restoration". Report your findings to the EOC staff, verbally, email, or phone.)
All (Airport)
Aug 22 1430
Facilitator note
Note: Players can now call Planning Section Chief, to discuss: Estimate for Power Restoration: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1430
Facilitator note
Note: Public Information Officer: You will need to establish or open the Media Room. Arrange with Logistics and Operations to set up the room. (Send one email with a list of necessary tasks to both Operations Section Chief and the Logistics Section Chief. Use the subject "Set Up Media Room". Ask them to work together to let you know when the Media Room is ready.)
All (Airport)
Aug 22 1430
Facilitator note
Note: Public Information Officer: A press release is in order. Draft up your first release and send to the Commander for his approval. Make it brief. You have less than 20 minutes to complete this task. (Send your written draft press release via email to the Commander using the subject "Press Release 1 - Draft for Your Approval". Note you can delegate this task to a PIO staff person, but you must forward their work to the Commander to fulfill the task.)
All (Airport)
Aug 22 1430
Facilitator note
Note: Public Information Officer: Put together a draft briefing schedule for the press. Task this to a staff member. Your staff person should be instructed to consult with the Commander to ensure it is okay. (Email or phone your PIO Staff with instructions to produce a briefing schedule. Use the topic "Briefing Schedule".)
All (Airport)
Aug 22 1430
Facilitator note
Note: Players can now call Public Information Officer, to discuss: Briefing Schedule: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1430
Facilitator note
Note: Airport Law Enforcement: Law Enforcement needs to survey the airport to determine areas vulnerable to crime. (Call, email, or radio the LEO on duty to escort a Safety officer on duty for a joint survey. Use the topic "LE Survey Airport".)
All (Airport)
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Aug 22 1430
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss: LE Survey Airport: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1430
Facilitator note
Note: Safety Officer: Safety section needs to survey the airport to determine areas vulnerable to accident or harm to personnel or travelers. (Call, email, or radio the LEO on duty to escort a Safety officer on duty for a joint survey. Use the topic "Safety Survey Airport".)
All (Airport)
Aug 22 1430
Facilitator note
Note: Players can now call Safety Officer, to discuss: Safety Survey Airport: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1430
Facilitator note
Note: Liaison Officer: You need to determine carrier status to help inform planning. Contact airlines and request a status update. (Call AEROS Airlines using the topic "Carrier Update Requested".)
All (Airport)
Aug 22 1430
Facilitator note
Note: Players can now call Liaison Officer, to discuss: Carrier Update Requested: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1430
Facilitator note
Note: Operations Section Chief: Passengers are being affected by this heat. Get together with your staff and figure out how to provide some relief for them. (When you have your action items, email them to the Commander. Use the subject "Passenger Relief Actions".)
All (Airport)
Aug 22 1430
Facilitator note
Note: Incident Commander: A decision needs to be made whether to close the airport. Call a meeting for 1500 hours. (Send an email to all officers and section chiefs asking for (a) status update and (b) their recommendation to close and evacuate or remain open. Use the subject "Decision Meeting".)
All (Airport)
Aug 22 1430
Facilitator note
Note: Public Information Officer: The media calls will soon be flooding in. Delegate someone on your staff to handle the calls. Give them Talking Points and instructions for how to handle questions they are unsure of. (Email your staff person using the subject "Media Handling". Using email, they have your instructions in writing.)
All (Airport)
Aug 22 1430
Facilitator note
Note: Communications Unit Leader: If radio batteries go dead, you will be at least partly
All (Airport)
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responsible for that loss of comms. Get together as many batteries as you can and get a plan for charging them all up. (Send out an email to everyone with a radio. Make sure they charge up their radios. Use the subject "Charge Your Batteries" in your email subject line.)
Aug 22 1430
Display weather data on web site.
98 Sunny, 99 Sunny, 99 Sunny, 98 Sunny, 94 Partly Cloudy All
Aug 22 1430
Add an item to the status window
Remove a previous status ticker item All
Aug 22 1430
Add an item to the status window
Power Spotty Across Autauga All
Aug 22 1431
Add main story to web site.
Travelers Hot All
Aug 22 1431
Phone call is being received.
The Comm Center is getting calls from the Media. What do we tell them? Do you have a press release? Talking Points?
Communications Center
Public Information Officer, Public Information Staff
Aug 22 1431
Facilitator note
Note: Public Information Officer: The Commander needs talking points. (Determine a good time for a quick media briefing, and submit draft Talking Points to the Commander for his approval. Use the subject "Evacuation Talking Points".)
All (Airport)
Aug 22 1432
New email message
Information about DHS Reimbursement - The Commander requests information from you regarding potential DHS reimbursement for this incident. It is my understanding that by filing certain documents and following certain procedures, the Department of Homeland Security may reimburse Birmingham Intl. for the cost of this incident. Is that your understanding? Please reply with what you know about this, and if there is anything we should be doing. Please research this matter. We will be looking for a final report during Demobilization planning.
EOC Deputy Planning Section Chief
Aug 22 1432
Facilitator note
Note: Finance/Administration Section Chief: You have been assigned a research task by the Commander (via the Deputy). (First, reply to the Deputy's email with the subject "Information about DHS Reimbursement". Later, you will be
All (Airport)
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asked to provide a final recommendation during Demobilization planning.)
Aug 22 1432
Phone call is being received.
Caller: Would you please work with Logistics to ensure we will have charged radios for everyone? Thanks.
Do we have back-up batteries all charge up for our radios? How many hours do they last?
Maintenance Communications Unit Leader
Aug 22 1432
Phone call is being received.
This is your local news station at WARA. We understand that the regional power outage is causing major difficulties at Birmingham Intl.. We would like to get a briefing. Would you email me a press release?
Reporter Public Information Officer
Aug 22 1432
Phone call is being received.
Airlines want a brief. They need to plan. What is the status of the airport? Will we close? When can we expect a decision? When can we expect a briefing?
AEROS Airlines Liaison Officer
Aug 22 1432
Phone call is being received.
Some of the vendors are reporting that their refrigerators are now without power, or are running sluggishly, and soon food will not be safe to serve to passengers. What should we tell them? Should the comm center direct these calls to you? They are asking if you can get some refrigerator trucks in here, or ice, or something.
Communications Center
Logistics Section Chief, Operations Section Chief
Aug 22 1432
Facilitator note
Note: Logistics Section Chief: Vendors are losing refrigeration. Contact some trucking companies and see if refrigeration trucks can be leased. (Phone local trucking companies using the topic "Locally Available Refrigeration Trucks".)
All (Airport)
Aug 22 1432
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Locally Available Refrigeration Trucks: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1432
Facilitator note
Note: Operations Section Chief: Vendors are losing refrigeration. Contact Logistics and work out a plan. (Phone, email or radio the Logistics Section Chief using the topic "Back-Up Refrigeration Plan".)
All (Airport)
Aug 22 1432
Facilitator note
Note: Players can now call Operations Section Chief, to discuss: Back-Up Refrigeration Plan: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
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Aug 22 1432
Phone call is being received.
We are getting calls form passengers complaining of the heat. If you're not going to turn the air conditioning back on, what will you do to relieve their discomfort in the meantime until power is restored? What do we tell them when they ask why we can't turn on the air conditioning?
Communications Center EOC Commander
Aug 22 1432
Realistic radio message
This is the Safety Officer on Duty in the terminal area. Radio call is for LEO and Safety: EMT has just been called to assist a teenager with a broken arm. Teens were getting a little wild and jumping over chairs. One fell and broke his arm. Parents are letting their kids run around. Need some additional security over here.
Airport Safety on Duty
Airport Law Enforcement, Airport Law Enforcement Staff, Safety Officer, Safety Staff
Aug 22 1434
Phone call is being received.
This is your mayor. My nineteen-year-old daughter is stuck in your airport. She says there is no air conditioning, no information, and no way to keep cool. What's going on there? Shouldn't you people be doing something about this?
Mayor EOC Commander
Aug 22 1434
Phone call is being received.
The media are really coming in thick and fast now. Is the Media Room ready? Please confirm location.
Communications Center
Logistics Section Chief, Operations Section Chief, Public Information Officer, Public Information Staff
Aug 22 1434
Somebody at office door
Visitor: More people are going to go down from the heat. The vendors will either run out of beverages or will close their doors anyway. What will you do with incoming passengers?
So, time is running out. These generators are not going to last a full 24 hours, with the heat rising like this. Have you considered the mess we'll have if the County Power and Light does not restore power soon? What if we lose total power tonight, after dark?
MaintenanceEOC Commander, Planning Section Chief, Planning Staff
Aug 22 1435
Realistic radio message
This is the Comms Center. EMT has been called to AEROS Airlines ticket counter with report of elderly woman unconscious. EMT reports this as a case of heat exhaustion. EMT team recommends distributing water to vulnerable passengers.
Communications Center
Airport Safety on Duty, All (Airport)
Aug 22 1435
Facilitator note
Note: Logistics Section Chief: For the time being, prevent further incidents of heat exhaustion by distributing water to vulnerable populations. (Contact Catering and task them to distribute bottled water. Phone them using the topic "Distribute Water".)
All (Airport)
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Aug 22 1435
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss: Distribute Water: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1436
Phone call is being received.
Caller: We have a revised estimate of time until power restoration to the airport. Looks like about 32 to 36 hours. Utilities Company Operations Section
Chief
Aug 22 1436
New email message
72-Hour Staffing - With the power company estimates at 2 days out, we will need you to draw up 72-Hour staffing plan. Send your draft staffing plan via reply email. Thanks.
EOC Deputy Planning Section Chief, Planning Staff
Aug 22 1436
Facilitator note
Note: Planning Section Chief: The Deputy has tasked you to draw up a 72-Hour staffing plan. Confer with your staff, and send the Deputy your draft staffing plan. (Send your draft staffing plan by replying to the email with the subject "72-Hour Staffing". Copy the Commander. Then, post your plan to the Bulletin Board.)
All (Airport)
Aug 22 1437
Somebody at office door
Visitor: Okay, send me a confirmation email. I want it in writing.
What's the decision? Turn A/C back on?
Maintenance EOC Commander
Aug 22 1437
Add main story to web site.
Frustrated Passengers All
Aug 22 1438
Phone call is being received.
I am calling on behalf of all the tenants in the Food Court. We have a problem that we need you to solve. Everyone is reporting tension and hostility among the public. People are pushing for water, beverages, and cold snacks. We need some security out here, or it's going to get ugly.
Airport Food Court Liaison Officer
Aug 22 1438
Facilitator note
Note: Liaison Officer: You were asked to provide security support for the Food Court. Respond to that request by contacting the Law Enforcement Officer. (Phone or email the Law Enforcement Officer using the topic "Security Needed at Food Court".)
All (Airport)
Aug 22 1438
Facilitator note
Note: Players can now call Liaison Officer, to discuss: Security Needed at Food Court: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1439
Realistic radio message
We are responding to a call for a small child unresponsive. EMTs need ice ASAP. We are out. Deliver ice immediately to women's
Emergency Medical Services
EOC Commander, Airport Law Enforcement, Logistics
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bathroom outside AEROS Airlines terminal. REPEAT. Deliver ice STAT to women's bathroom outside AEROS Airlines terminal.
Section Chief, Operations Section Chief, Safety Officer, Safety Staff
Aug 22 1440
Phone call is being received.
Caller: I'm calling on behalf of the State Emergency Manager. This is an advance notice that Autauga will soon be officially declared in a State of Emergency. We'll be contacting you with more details later.
Governor EOC Commander
Aug 22 1442
Somebody at office door
Visitor: I came in for a quick update for you. We're getting stretched thin. There are more than the usual number of petty thefts, and anyone selling cold beverages is asking for security.
Law Enforcement Officer on Duty
Airport Law Enforcement, Airport Law Enforcement Staff
Aug 22 1442
Phone call is being received.
This is United Press International. We have learned that at least one passenger has been hospitalized for heat exhaustion. Can you confirm? Our source is from the Autauga Hospital. The patient claims there has been no distribution of water or cold beverages. Is that correct? I'm sure you'd like to set the record straight. Tell me your side. Can I get a press release or something? When are you going to hold a media conference?
ReporterPublic Information Officer, Public Information Staff
Aug 22 1442
Realistic radio message
This is LEO on duty at the Food Court. All the vendors are closing up now. Food is simply unsafe to serve.
Law Enforcement Officer on Duty
Airport Safety on Duty, All (Airport)
Aug 22 1442
New email message
Decision Meeting at 1530 Hours - A meeting to discuss shut-down decisions and operations will be held at 1530 hours. All of you are required to attend. Section Chiefs and Officers: Have your slides ready.
EOC Deputy Airport Safety on Duty, All (Airport)
Aug 22 1445
Phone call is being received.
Caller: Whatever you can provide will be appreciated. The Board is concerned about financial and legal risk if Birmingham Intl. continues to remain open using generator power.
My boss, the Chairman, is asking for a quick breakdown of estimated costs. I know you are busy, and I apologize for calling in the middle of things. Do you have anything I can tell him? Can you email me a quick summary of your budget and costs to date?
Airport Board CFO Finance/Administration Section Chief
Aug 22 1445
Phone call is being
Caller: This is the ARFF Captain. We have set up a command post, medical treatment area
Incident Commander All (Airport)
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received.
next to the chapel. I am the Incident Commander. I am requesting water and ice for ill passengers.
Aug 22 1445
Facilitator note
Note: Logistics Section Chief: Support the Incident Commander by sending water, ice, cold beverages to the Command Post. (Locate a supply of water and ask staging to deliver to the Command Post. Use the topic "Send Water to Command Post".)
All (Airport)
Aug 22 1445
Phone call is being received.
Caller: Commander, I'm just letting you know that all of the vendors have closed up shop. I'm the last to leave. Good luck. Airport Food Court EOC Commander
Aug 22 1447
New email message
Handling the Media - I don't know where the media is getting its information, but I don't want to see ANYONE talking to the media except the Public Information Officer and the PIO staff. Thank you.
EOC Deputy Airport Safety on Duty, All (Airport)
Aug 22 1448
Phone call is being received.
Our station has been getting calls from passengers that they are stranded without food. Care to comment?
ReporterPublic Information Officer, Public Information Staff
Aug 22 1448
Facilitator note
Note: Public Information Officer: Recent media stories have not been favorable. A press release is in order. Draft up your next release and send to the Commander for his approval. Keep it succinct. You have less than 30 minutes to complete this task. (Send your written draft press release via email to the Commander using the subject "Press Release 2 - Draft for Your Approval".)
All (Airport)
Aug 22 1450
Realistic radio message
This is LE Duty Officer to EOC LE. There's nothing left to secure at the Food Court. Where should I report now?
Law Enforcement Officer on Duty
Airport Law Enforcement
Aug 22 1450
Realistic radio message
This is Airport Maintenance. We just lost the generators that supply jet bridge power. What is our next step?
Maintenance
EOC Commander, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Aug 22 1450
Facilitator note
Note: EOC CommanderLogistics Section ChiefPlanning Section ChiefOperations Section Chief: The loss of power for jet bridge will impact your plans. Work together to re-plan. (The Planning Section Chief must publish your new plan to the entire EOC staff via email using the subject "Jet Bridge Re-Plan".)
All (Airport)
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Aug 22 1452
Phone call is being received.
Do we have an update on when the power grid will be restored? What else can you tell me?
Maintenance Planning Section Chief
Aug 22 1452
Add main story to web site.
State of Emergency Declared All
Aug 22 1453
Realistic radio message
We have a report of two men fighting in the AEROS Airlines baggage claim area. Send Law Enforcement Officers to the AEROS Airlines baggage claim area. REPEAT: two men fighting in the AEROS Airlines baggage claim area.
Communications Center
Airport Law Enforcement
Aug 22 1453
Phone call is being received.
Caller: Ambulance companies are overwhelmed with calls and cannot get to the airport for at least 30 minutes.
Communications Center
Operations Section Chief
Aug 22 1454 Bulletin County Emergency Declared Governor All
Aug 22 1455
New email message
Status Report - You saw that the county is in a state of Emergency, correct? How will that affect your plans? What is your current situation and what are your plans?
Airport Board Chairperson EOC Commander
Aug 22 1455
Phone call is being received.
Caller: This is Maintenance. We just had two more generators fail. The checkpoints are now without power. Maintenance
EOC Commander, Finance/Administration Section Chief, Airport Law Enforcement, Liaison Officer, Logistics Section Chief, Operations Section Chief, Public Information Officer, Planning Section Chief, Safety Officer
Aug 22 1457
Realistic radio message
This is the TSA Supervisor. Checkpoints have lost power. REPEAT. Checkpoints have lost power. What is the plan?
TSA RepresentativeEOC Commander, Operations Section Chief
Aug 22 1500
Facilitator note
Note: Public Information Officer: The public needs to be informed of the EOC's decisions. Issue a statement calling for a media brief. (Send an email to all media outlets announcing a media conference. Use the subject "Media Conference Soon".)
All (Airport)
Aug 22 1525
Add main story to web site.
Two Die at Airport All
Aug 22 1525
Somebody at office
Visitor: Just a quick reminder that the meeting is in 5 minutes.
Clerk Airport Safety on Duty, All (Airport)
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door
Aug 22 1525
Add an item to the status window
Remove a previous status ticker item All
Aug 22 1525
Add an item to the status window
Remove a previous status ticker item All
Aug 22 1525
Add an item to the status window
Heat Stroke Kills 82-year-old Woman at Birmingham Intl. All
Aug 22 1525
Add an item to the status window
Asthma Takes Man to Hospital All
Aug 22 1525
Add an item to the status window
Remove a previous status ticker item All
Aug 22 1525
Add an item to the status window
Six Passengers Hospitalized All
DECISION MEETING
TIME TYPE DESCRIPTION FROM TO
Aug 22 1600
Publish Meeting slides
Evacuation Planning Meeting All (Airport)
EVACUATION
TIME TYPE DESCRIPTION FROM TO
Aug 22 1630
Phone call is being received.
Birmingham Intl. is being evacuated at this time. Passengers report to the terminal curbside for transportation to hotels or shelters. All tenants are required to evacuate at this time. Secure your stations and leave the airport in an orderly fashion.
Communications Center All
Aug 22 1630
Add main story to web site.
Heat Stroke Awareness All
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Aug 22 1631
Phone call is being received.
Caller: Be sure to let me know if you need any Alabama resources.
Do you need state emergency response support? How can we help you?
Governor EOC Commander
Aug 22 1631
Facilitator note
Note: Finance/Administration Section Chief: Determine if nearby hotels and lodges have rooms available. Make payment arrangements. (Call or email the local lodge owner using the topic, "Evacuation Lodging".)
All (Airport)
Aug 22 1631
Facilitator note
Note: Players can now call Finance/Administration Section Chief, to discuss: Evacuation Lodging: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1631
Facilitator note
Note: Operations Section Chief: Arrange Security for transportation points to evacuate stranded passengers. (Phone, email or radio the Law Enforcement Officer. Use the topic "Evacuation Transport Security".)
All (Airport)
Aug 22 1631
Facilitator note
Note: Players can now call Operations Section Chief, to discuss: Evacuation Transport Security: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1631
Facilitator note
Note: Airport Law Enforcement: Determine if you have enough officers on duty to man transportation evacuation points. (Telephone your officer on duty. Use the topic "Security Manpower". You have 5 minutes.)
All (Airport)
Aug 22 1631
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss: Security Manpower: SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 22 1631
Facilitator note
Note: Liaison Officer: You will need to inform carriers and others of the EOC decision and evacuation plan. (Email full details to Food Court vendors, airlines, and other pertinent parties using the subject "EOC Evacuation Plan".)
All (Airport)
Aug 22 1631
Phone call is being received.
The Chair has requested an update of the situation. What are your current conditions and plans?
Airport Board Secretary EOC Commander
Aug 22 1631
Phone call is being The City EOC is available for support. Do you
Emergency Manager Public Information Officer
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received. want to set up a Joint Information Center?
Aug 22 1631
Phone call is being received.
The airlines want to continue to operate using ground loading. We need a briefing and a plan developed. What can you do for us?
AEROS Airlines Liaison Officer
Aug 22 1631
Realistic radio message
The Command Post is out of water and ice. Send more. Incident Commander Logistics Section Chief
Aug 22 1631
Realistic radio message
We have half a dozen sick people, including two critical heart patients that will need to be transported to the hospital.
Incident Commander Operations Section Chief
Aug 22 1631
Phone call is being received.
Has any food been ordered for EOC staff and Command Post responders? What about for Maintenance Crew and/or passengers?
EOC Deputy Planning Section Chief
Aug 22 1631
New email message
FAA Requests Update - We need an update for on your projected operations. FAA Investigator EOC Commander
Aug 22 1631
Facilitator note
Note: EOC Commander: The FAA has asked for an update. Respond to their request. (Respond to their request by replying to their email with the subject "FAA Requests Update". Consider keeping others informed by copying the status to the Board, the PIO, TSA, or the entire EOC, for example.)
All (Airport)
Aug 22 1631
New email message
Final SITSTAT - Please give me your latest update, and an estimate of when the airport will re-open. The board requests a written analysis from you. Include the topic: actions that can be taken to prevent a recurrence of this situation should regional power fail again.
Airport Board Chairperson EOC Commander
Aug 22 1631
Phone call is being received.
Caller: Vendors are experiencing looting and there are no security alarms working. Communications
CenterAirport Law Enforcement
Aug 22 1633
Add main story to web site.
Airport Closing All
CLEAN-UP AND DEMOBILIZATION
TIME TYPE DESCRIPTION FROM TO
Aug 23 0701
Phone call is being received.
Well, how did the story end? Are you going to call a final press conference?
ReporterPublic Information Officer, Public Information Staff
Aug 23 Phone call Caller: Finance can probably be relieved first. Clerk EOC Commander
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0701 is being received. Can we shut down the EOC now?
Aug 23 0701
New email message
Safety incident reporting - Do you have a list of responders who were injured during the response? Or any who exhibited traumatic stress? Be sure to summarize any of those concerns for the hotwash. Reply to the EOC Commander with your draft comments now.
Airport Coordinator Safety Officer, Safety Staff
Aug 23 0701
New email message
Final Receipts - Before leaving, be sure to submit all receipts and paperwork to Finance. Airport Coordinator
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Aug 23 0701
New email message
Board Requests Financials - This is the Personal Assistant to the Board Chairperson. I need a financial estimate of the incident to-date, and estimated costs.
Airport Board Secretary
EOC Commander, Finance/Administration Section Chief
Aug 23 0701
Phone call is being received.
I assume the airport is going to pay for the lodging and voucher costs for our passengers. Would you confirm that?
AEROS Airlines Finance/Administration Section Chief
Aug 23 0701
Phone call is being received.
Please provide an update. We are most concerned with costs associated with this event. How do you plan to recover?
Airport Board CFOEOC Commander, Finance/Administration Section Chief
Aug 23 0703
Somebody at office door
Visitor: We will have an Outbrief Meeting at 0720 Hours. Attendance is mandatory. Be prepared to speak about your lessons learned, any remaining tasks, new important information
EOC Deputy All (Airport)
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to share, announcements, and the like.
Aug 23 0705
New email message
Hotwash: Lessons Learned - Within the next 15 minutes, all Section Chiefs, Officers, and Supporting staff members must fill out a hotwash form with lessons learned and post it to the Bulletin Board. Attached is a document with some tips about writing Lessons Learned. This will help crystallize what you have learned while it is still fresh in your mind. You don't have to write an essay. Use clear, simple bullet points to remind you later when we have a deeper, more formal AAR.
Airport Coordinator All (Airport)
Aug 23 0705
Facilitator note
Note: EOC Commander: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to Ops. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0705
Facilitator note
Note: Operations Section Chief: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0705
Facilitator note
Note: Logistics Section Chief: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0705
Facilitator note
Note: Planning Section Chief: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0705
Facilitator note
Note: Finance/Administration Section Chief: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while
All (Airport)
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they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
Aug 23 0705
Facilitator note
Note: Communications Unit Leader: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0705
Facilitator note
Note: Public Information Officer: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0705
Facilitator note
Note: Airport Law Enforcement: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0705
Facilitator note
Note: Safety Officer: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0705
Facilitator note
Note: Liaison Officer: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Aug 23 0710
Add main story to
Airport Reopens All
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web site.
Aug 23 0711 Bulletin NOTAM: Airport Open Communications
Center All
Aug 23 0715
New email message
Reminder: Outbrief in 5 Minutes - Reminder: Outbrief in 5 Minutes Attendance is Mandatory. Be prepared to speak about your lessons learned, any remaining tasks, new important information to share, announcements, and the like.
EOC Deputy All (Airport)
Aug 23 0720
Publish Meeting slides
Outbrief All (Airport)
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A.6.2 Power Failure – Assessed Tasks by Role
AIRPORT LAW ENFORCEMENT
A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks.
Determine if you have enough officers on duty to man transportation evacuation points.
Law Enforcement needs to survey the airport to determine areas vulnerable to crime.
Submit your Lessons Learned.
COMMUNICATIONS UNIT LEADER
If radio batteries go dead, you will be at least partly responsible for that loss of comms. Get together as many batteries as
you can and get a plan for charging them all up.
Submit your Lessons Learned.
EOC COMMANDER
Now that you and your staff are at the EOC, declare yourself the EOC Commander. Inform your staff verbally and notify the
Confirm your intentions with the Comm Center.
Submit your Lessons Learned.
The FAA has asked for an update. Respond to their request.
The loss of power for jet bridge will impact your plans. Work together to re-plan.
There is confirmation of a region-wide power outage. Stand up the EOC.
FINANCE/ADMINISTRATION SECTION CHIEF
A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks.
Determine if nearby hotels and lodges have rooms available. Make payment arrangements.
Submit your Lessons Learned.
You have been assigned a research task by the Commander (via the Deputy).
LIAISON OFFICER
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A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks.
Submit your Lessons Learned.
You need to determine carrier status to help inform planning. Contact airlines and request a status update.
You were asked to provide security support for the Food Court. Respond to that request by contacting the Law Enforcement
Officer.
You will need to inform carriers and others of the EOC decision and evacuation plan.
LOGISTICS SECTION CHIEF
A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks.
For the time being, prevent further incidents of heat exhaustion by distributing water to vulnerable populations.
Submit your Lessons Learned.
Support the Incident Commander by sending water, ice, cold beverages to the Command Post.
The loss of power for jet bridge will impact your plans. Work together to re-plan.
Vendors are losing refrigeration. Contact some trucking companies and see if refrigeration trucks can be leased.
OPERATIONS SECTION CHIEF
A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks.
Arrange Security for transportation points to evacuate stranded passengers.
Passengers are being affected by this heat. Get together with your staff and figure out how to provide some relief for them.
Submit your Lessons Learned.
The loss of power for jet bridge will impact your plans. Work together to re-plan.
Vendors are losing refrigeration. Contact Logistics and work out a plan.
PLANNING SECTION CHIEF
A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks.
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As part of your intel-gather duties, we need an updated estimate from the Power Co. Call them to determine when power will
be restored.
Submit your Lessons Learned.
The Deputy has tasked you to draw up a 72-Hour staffing plan. Confer with your staff, and send the Deputy your draft staffing
plan.
The loss of power for jet bridge will impact your plans. Work together to re-plan.
PUBLIC INFORMATION OFFICER
A press release is in order. Draft up your first release and send to the Commander for his approval. Make it brief. You have
less than 20 minutes to complete this task.
A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks.
Put together a draft briefing schedule for the press. Task this to a staff member. Your staff person should be instructed to
consult with the Commander to ensure it is okay.
Recent media stories have not been favorable. A press release is in order. Draft up your next release and send to the
Commander for his approval. Keep it succinct. You have less than 30 minutes to complete this task.
Submit your Lessons Learned.
The Commander needs talking points.
The media calls will soon be flooding in. Delegate someone on your staff to handle the calls. Give them Talking Points and
instructions for how to handle questions they are unsure of.
The public needs to be informed of the EOC's decisions. Issue a statement calling for a media brief.
You will need to establish or open the Media Room. Arrange with Logistics and Operations to set up the room.
SAFETY OFFICER
A stand-up meeting is planned for 1400 hours. Compile a list of high-level, immediate, high-priority tasks.
Safety section needs to survey the airport to determine areas vulnerable to accident or harm to personnel or travelers.
Submit your Lessons Learned.
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A.7 Scenario: Sabotage
A.7.1 Sabotage – Scenario Outline
SETUP EXERCISE
TIME TYPE DESCRIPTION FROM TO
Mar 17 2000
Important information
Introduction All
Mar 17 2000
Add main story to web site.
Art Show Today All
Mar 17 2000
Add side story to web site.
Lottery All
Mar 17 2000 Bulletin Aviation References Exercise Control All
Mar 17 2000 Bulletin Acronyms Exercise Control All
Mar 17 2000
Display weather data on web site.
68 Scattered Showers, 65 Rain, 63 Thunderstorms, 66 Partly Cloudy, 68 Sunny All
Mar 17 2000
Add an item to the status window
Moderate temperatures today All
Mar 17 2000
Add an item to the status window
High Travel Day at the Airport All
Mar 17 2000
Add an item to the status window
Light scattered showers in the forecast All
EMPLOYEE MEETS WITH SUPERVISOR
TIME TYPE DESCRIPTION FROM TO
Mar 17 2001 Tv Weather Report All
Mar 17 2003 Bulletin Employee Incident Report Fairway Fuelers
Manager All
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Mar 17 2003
Facilitator note
Note: Airport Law Enforcement: Form a search party to locate Hogarth. (Email, radio, or call member of the LEO Staff using the topic "Search Party".)
All (Airport)
Mar 17 2003
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss:
Search Party:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2003
Facilitator note
Note: Airport Law Enforcement: Suspend SIDA access for Hogarth. (Email, radio, or call a member of the LEO Staff using the topic "SIDA Access".)
All (Airport)
Mar 17 2003
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss:
SIDA Access:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2003
New email message
Hogarth Badge - See attached badge image for Hogarth.
Fairway Fuelers Manager
Airport Law Enforcement, Airport Law Enforcement Staff, Operations Section Chief, Operations Staff
Mar 17 2003 Bulletin Comm Center Log Communications
Center All
Mar 17 2004
New email message
Employee Incident (Hogarth) - Fairway Fuelers manager is coming over now to dicuss the Hogarth situation.
Fairway Fuelers Manager All (Airport)
Mar 17 2005
Somebody at office door
Visitor: Okay, thanks for the input. To sum up, here's what I think we should do. Airport management should notify airport police, suspend his SIDA access and conduct a search for him. And let's step up a perimeter check. I assume LEO section will take care of all that.
I called Bill Hogarth into my office tonight regarding some serious complaints about his performance. He got very upset, and stormed out of my office. I've alerted you because he ran out of my office muttering that "those jerks are gonna pay." What do you think we should do about this? What about a perimeter check?
Fairway Fuelers Manager All (Airport)
Mar 17 2005
Phone call is being
Caller: Okay, get going. Phone in when you've got something to report.
Airport Law Enforcement
Airport Law Enforcement Staff
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received.Form a team and find Hogarth. How many do you have available for the search?
Mar 17 2005
Phone call is being received. Can you confirm that we have suspended SIDA
access?
Airport Law Enforcement
Airport Law Enforcement Staff
COLLISION ON RUNWAY
TIME TYPE DESCRIPTION FROM TO
Mar 17 2010
Phone call is being received.
This is the Tower with an Alert 3. AEROS Airlines Boeing 737 is on fire at runway 22. Cause of fire unknown.
Airport Traffic Control All
Mar 17 2010
Facilitator note
Note: Public Information Officer: Determine a Media Room location. (Make a call to coordinate with Operations in setting up a media room. Use the topic "Coordinate Media Room Location". Be sure to post the location of the Media Room for the EOC staff. Let the Comm Center know the location also.)
All (Airport)
Mar 17 2010
Facilitator note
Note: Players can now call Public Information Officer, to discuss:
Coordinate Media Room Location:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2010
Facilitator note
Note: Public Information Officer: A Briefing Schedule should be provided to the media. (Coordinate with the EOCC via email to issue a Briefing Schedule. Post the drafted schedule to the bulletin board.)
All (Airport)
Mar 17 2010
Realistic radio message
This is the Tower with an Alert 3. AEROS Airlines Boeing 737 is on fire at runway 22. No other information is available at this time. REPEAT: This is the Tower with an Alert 3. AEROS Airlines Boeing 737 is on fire at runway 22.
Airport Traffic Control All (Airport)
Mar 17 2011
Phone call is being received.
Caller: This is the Comm Center. At 9:17 pm we received a call of an aircraft accident from the tower, B 737 with 105 souls on board. The aircraft made impact north of runway 22. ARFF is the IC and airport police and ops are on scene. We have requested the EOC be established.
Communications Center All (Airport)
Mar 17 Realistic NOTAM: Airport closed due to aircraft accident Deputy Operations All (Airport)
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2012 radio message
on runway 22. ARFF is out of index until further notice.
Mar 17 2012
New email message
NOTAM - NOTAM: Airport closed due to aircraft accident on runway 22. ARFF is out of index until further notice.
Deputy Operations All (Airport)
Mar 17 2013
Realistic radio message
This is Fire Chief 1. I am establishing ICS. I am the Incident Commander. The command post is located 200 feet upwind from the accident site on runway 22. Requesting law enforcement and airport operations to respond to the command post. Comm Center, establish mass casualty notifications.
Incident Commander All (Airport)
Mar 17 2013
Facilitator note
Note: Safety Officer: Determine the safest route to the scene and post it to the bulletin board. (Responders need to know the safest route. Make an outgoing call to the Incident Commander using the topic "Safest Route", then fill in the Safest Route form in the Forms library to your left. Post it as a bulletin ASAP.)
All (Airport)
Mar 17 2013
Facilitator note
Note: Players can now call Safety Officer, to discuss:
Safest Route:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2014 Bulletin Safest Route Public Information
Officer All
Mar 17 2014
Phone call is being received.
Caller: This is Ops Supervisor 1. Request your response to the EOC immediately. We have an alert 3. Boeing 737 on fire, runway 22. ARFF is in command and has set up command post. The airport is NOTAM closed. Repeat: request your response to the EOC immediately.
You: Okay, thanks.
Deputy Operations Operations Section Chief
Mar 17 2014
Realistic radio message
This is the Comm Center, roger that. Establishing mass casualty notifications now.
Communications Center All (Airport)
Mar 17 2014
Realistic radio message
The Airport Duty Officer has arrived. The EOC is established. The Airport Duty Officer has taken command of the EOC and is the EOC Commander.
Communications Center All (Airport)
Mar 17 2014
Facilitator note
Note: Airport Law Enforcement: Send airport police to secure the scene. Be sure they know the safest route. (Radio, call, or email your LEOSTAFF using the topic "Secure Scene". To determine the safest route, look on the bulletin
All (Airport)
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board. It should be posted. If not, contact someone on the SAFETY team.)
Mar 17 2014
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss:
Secure Scene:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2014
Facilitator note
Note: EOC Commander: Assign duties to your staff. (Email each EOC officer using the subject "Top Priority Tasks" and let them know your top priority needs. You also need to assign one of them to be the note-taker.)
All (Airport)
Mar 17 2014
Facilitator note
Note: Planning Section Chief: Assign someone to maintain the main airport map. (Be sure someone is assigned to keep the airport map updated with resources, equipment, and other important info. Email, phone, or radio a member of your staff using the topic "Map Maintenance Duties".)
All (Airport)
Mar 17 2014
Facilitator note
Note: Players can now call Planning Section Chief, to discuss:
Map Maintenance Duties:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2014
Facilitator note
Note: Public Information Officer: Set up a Media Room. (Email, phone, or radio LOGISTICS using the topic "Media Room Logistics" and discuss setting up the media room. Also, coordinate with airport LEO for setting up a media room by email, phone, or radio using the subject "Media Room Security". Be sure to post the Media Room location on the bulletin board.)
All (Airport)
Mar 17 2014
Facilitator note
Note: Players can now call Public Information Officer, to discuss:
Media Room Logistics:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2014
Facilitator note
Note: Public Information Officer: Set up an Employee Hotline (Email, radio, or call COMMCTR using the topic "Employee Hotline". Be sure to post the toll-free number.)
All (Airport)
Mar 17 2014
Facilitator note
Note: Players can now call Public Information Officer, to discuss:
All (Airport)
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Employee Hotline:
SimPlayer: This conversation was not provided in the original AEROS scenario.
Mar 17 2014
Facilitator note
Note: Public Information StaffPublic Information Officer: Write and post Talking Points for the EOC Commander. (Email a script to the EOCC using the subject "Airport Talking Points". This should help the Commander answer frequently-asked questions for the media.)
All (Airport)
Mar 17 2014
Facilitator note
Note: Public Information StaffPublic Information Officer: Find out the AEROS Airlines phone number for their Public Information Hotline. (Email, radio, or call AEROS Airlines using the topic "Hotline for Public Information". Be sure to post the toll-free number.)
All (Airport)
Mar 17 2014
Facilitator note
Note: Players can now call Public Information Staff, Public Information Officer, to discuss:
Hotline for Public Information:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2014
Facilitator note
Note: Public Information Officer: A press release should be provided to the media. (Send an email using the subject "Press Release" to the reporter. Attach the press release.)
All (Airport)
Mar 17 2014
Facilitator note
Note: Logistics Section Chief: Arrange for helicopter transportations for victims. (Enlist the services of LifeFlightService by calling or emailing them using the topic "Life Flight".)
All (Airport)
Mar 17 2014
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss:
Life Flight:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2015
Phone call is being received.
Caller: Okay, thanks.
Transportation of victims will begin shortly. Can you confirm arrival time of Life Flight?
Deputy Operations Logistics Section Chief
Mar 17 2015
Phone call is being received.
Caller: Be sure you select the right person for the job. The person designated to be the liaison to the Command Post should be knowledgeable about Command Post operations, and able to work under pressure. This person should know how to assist yet stay out of the way. Another
Deputy Operations Logistics Section Chief, Operations Section Chief
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important trait of the CP Liaison is the ability to know the kinds of information to relay to the EOC. In terms of timing, the EOC needs to send an EOC rep to the command post to act as a liaison immediately. Without a liaison, the EOC will find themsevles getting inaccurate information and, consequently, compromised situational awareness and the potential for making the wrong decision.
EOCC wants to know: Have you sent a liaison to the scene? What qualifications does he/she have?
Mar 17 2015
Facilitator note
Note: Operations Section Chief: Send a liaison for your section to the scene using the safest route. (Email, radio, or call your staff using the topic "Liaison to Command Post".)
All (Airport)
Mar 17 2015
Facilitator note
Note: Players can now call Operations Section Chief, to discuss:
Liaison to Command Post:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2015
Facilitator note
Note: Logistics Section Chief: Send a liaison for your section to the scene using the safest route. (Email, radio, or call your staff using the topic "Liaison to Command Post".)
All (Airport)
Mar 17 2015
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss:
Liaison to Command Post:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2015
New email message
This is the Safest Route - Per the Incident Commander, for the Safest Route: Come in from the far side of runway 22 and follow the cones.
Safety Officer
All (Airport) Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Staff
Mar 17 2016
Phone call is being received.
Caller: Check your staff roster and send someone (not yourself) to be the Operations liaison. Do it ASAP.
Operations Section Chief Operations Staff
Mar 17 2016
Phone call is being received.
Caller: Check your staff roster and send someone (not yourself) to be the Logistics
Logistics Section Chief Logistics Staff
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liaison. Do it ASAP.
Mar 17 2016
Realistic radio message
Temporary shelters are needed ASAP for triage, rest and rehab, and morgue. Incident Commander All (Airport)
Mar 17 2016
Facilitator note
Note: Operations Section Chief: Collaborate with Logistics to set up temporary shelters on scene, using the topic "Shelters needed". (Logistics and Operations are to coordinate to set up temporary shelters for triage, rest and rehab, and morgue. This can be done by contacting Logistics via Email, Phone, or Radio using the topic "Shelters needed". Post the shelter locations on the map using the appropriate icons.)
All (Airport)
Mar 17 2016
Facilitator note
Note: Players can now call Operations Section Chief, to discuss:
Shelters needed:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2016
Facilitator note
Note: Logistics Section Chief: Collaborate with Staging to set up temporary shelters on scene, using the topic "Deliver shelters to CP". (Logistics and Staging are to coordinate to set up temporary shelters for triage, rest and rehab, and morgue. This can be done via Email, Phone, or Radio using the topic "Deliver shelters to CP".)
All (Airport)
Mar 17 2016
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss:
Deliver shelters to CP:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2016
Facilitator note
Note: Airport Law Enforcement: Collaborate to post security detail at the temporary shelters on scene. (Instruct Logistics and Operations to place security at shelter sites by contacting them via email, phone, or radio using the topic "Security Needed at Shelter Locations".)
All (Airport)
Mar 17 2016
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss:
Security Needed at Shelter Locations:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2016
Phone call is being
Caller: Okay. Public Information Logistics Section Chief, Operations Section
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received.Where should we locate the Media Room?
Officer Chief
Mar 17 2017
New email message
Top Priority Tasks - EOCC's Objectives Briefing - For Incident Action Plan\n\n a. Life rescue and safety is highest priority\n b. Personnel accountability (our and other supporting jurisdictions) \n c. Preservation of assets (airlines and airports)\n c. Support airline in family assistance needs\n d. Return airport to normal operations \nEOCC Direction:\nPlanning Section Chief - Begin deliberate effort to draft long-term plans. Be sure to address needs to support closer of airport, long-term support on-scene and means to return to normal operations.\nFinance Section Chief - Review facilities needs long-term for cost implications (coordinate with Planning and Operations), and ensure IAP estimated costs are within emergency declaration limits.\nOperations Section Chief - Determine section work assignments and resource requirements.\nLogistics Section Chief - Ensure incident facilities are adequate; Ensure resource ordering procedures are made known to appropriate dispatch centers; Develop long-term transportation plan; Ensure section supports the IAP; Place orders for non-organic resources (things we don't have on hand).
EOC Commander
Communications Unit Leader, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Logistics Section Chief, Logistics Staff, Observer, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Mar 17 2017
Phone call is being received.
Caller: Logistics is advised of present and future resource needs and maintains a resource tracking report for available resources/staging. If this does not occur, workers may self-deploy and could end up in the wrong area. Also, there is a risk that Planning and Operations will think they have resources enroute and make plans for such but those resources do not arrive or were not tracked.
How will you address resource tracking? Let everyone know where to look.
Deputy Operations Logistics Section Chief
Mar 17 2017
Phone call is being received.
Caller: We will need escorts for ambulances and other first responders.
You: Okay, right away.Incident Commander Logistics Section Chief
Mar 17 2017
Facilitator note
Note: Logistics Section Chief: Get an escort team set up. Be sure they know the safest route. (Email, radio, or call your staff using the topic "Escort Team Needed".)
All (Airport)
Mar 17 2017
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss:
All (Airport)
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Escort Team Needed:
SimPlayer: This conversation was not provided in the original AEROS scenario.
Mar 17 2017
Facilitator note
Note: Airport Law Enforcement: Set up escorts for local law enforcement. (Email the LEO staff and request an escort for local law enforcement. Use the subject "Security Escorts Needed".)
All (Airport)
Mar 17 2017
New email message
Airline Liaison at the Scene? - Has the airline sent a rep to the scene? Don't forget they'll need a manifest. It may take a while to prepare, so don't let it slip through the cracks.
Deputy Operations Operations Section Chief
Mar 17 2017
Phone call is being received.
Caller: We're going to need any maps you have to be posted to the bulletin board. See what you and your staff can dig up that will be useful.
Deputy Operations Planning Section Chief
Mar 17 2017
Facilitator note
Note: Planning Section Chief: Post any relevant maps to the bulletin board. (Post any maps, charts, or blueprints to the bulletin board. Be sure to let everyone know what you have posted and why.)
All (Airport)
Mar 17 2017
Phone call is being received. US Air 575 wants to depart. What's the status of
the airport?
Carrier All (Airport)
Mar 17 2017
Phone call is being received.
Caller: We're going to need someone to maintain the map icons. I'm assigning you. Planning Section Chief Planning Staff
Mar 17 2017
New email message
Airport Talking Points - Sir, your talking points are: (1) We had a plane go down, Airline Flight Number 678.\n (2) There are casualties but no accurate counts at this time as we are still in the rescue stage.\n (3) Our ARFF is being assisted by local fire and rescue jurisdictions.\n (4) We'll have an update for you in 30 minutes.\n (5) No, we don't have a body count. No, we don't have any names to release. For those questions, we refer you to the carrier, AEROS Airlines.
Public Information Officer EOC Commander
Mar 17 2018
Phone call is being received.
Caller: I only have one second to tell you that there is a fuel truck wrapped around the plane's landing gears.
Incident Commander All (Airport)
Mar 17 2018
Facilitator note
Note: Airport Law Enforcement: Call in local law enforcement. (Email or phone local law enforcement using the topic "City Police Assistance Needed".)
All (Airport)
Mar 17 2018
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss:
All (Airport)
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City Police Assistance Needed:
SimPlayer: This conversation was not provided in the original AEROS scenario.
Mar 17 2018
Phone call is being received.
Caller: Local law enforcement will want a sitstat when they get here. Get some notes together via email.
You: Okay, we'll get that ready, thanks.
Deputy Operations
EOC Commander, Airport Law Enforcement, Operations Section Chief
Mar 17 2018
Facilitator note
Note: Airport Law Enforcement: Provide a brief to local law enforcement. (Get input for the brief by emailing the EOC Commander, Ops, and LEO using the subject "Briefing Outline for Local LE". Compile their feedback into an outline for a brief for local law enforcement so as to be prepared for their arrival, as well as the FBI. Email the result to the EOCC for review.)
All (Airport)
Mar 17 2018
New email message
Security Needed at Shelter Locations - FYI: We are sending 2 airport law enforcement officers to secure the temporary shelters at the scene.
Airport Law Enforcement
Logistics Section Chief, Operations Section Chief, Operations Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Mar 17 2018
New email message
Secure Scene - Send 4 airport law enforcement officers to secure the accident scene itself.
Airport Law Enforcement
Airport Law Enforcement Staff
Mar 17 2018
New email message
Send Officers to Shelter Locations - Send 2 airport law enforcement officers to secure the temporary shelters at the scene.
Airport Law Enforcement
Airport Law Enforcement Staff
Mar 17 2018
New email message
Responder Escorts Needed - Send escorts for responders to the scene.
Airport Law Enforcement
Airport Law Enforcement Staff
Mar 17 2018
Phone call is being received.
Caller: Okay.
Would you please ensure the Media Room is in good working order? The reporters are going to need phones, internet connectivity, TV, desks, and so on.
Public Information Officer Logistics Section Chief
Mar 17 2018
Phone call is being received.
Caller: Okay.
Would you please ensure the Media Room has a law enforcement officer posted outside? Do you know where it is?
Public Information Officer
Airport Law Enforcement
Mar 17 2018 Bulletin Media Room Location Public Information
Officer All
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Mar 17 2018
Phone call is being received.
Caller: 1-800-555-1234
What number will employees call in for duty?
Public Information Officer
Communications Center
Mar 17 2018
Phone call is being received.
Caller: Okay, thanks.
The Comm Center manager asked about the location of the Media Room. What do you consider when deciding on the location for the Media Room?
Deputy OperationsPublic Information Officer, Public Information Staff
Mar 17 2018
New email message
Hogarth Badge Traces - Hogarth last used the badge nearby the Fairway Fuelers area. As you know, we had disabled his badge, so he was not able to gain access to the airfield using his badge. Recently, a janitorial employee reported a case of piggy-backing. The janitor describes the piggy-backer as wearing a Fairway Fuelers work shirt, and matching Hogarth's general description.
Deputy Operations All (Airport)
Mar 17 2019
Phone call is being received.
Caller: We have temporary shelters for morgue, triage, etc. Please install at CP. Do it ASAP. Logistics Section Chief Staging Manager
Mar 17 2019
Phone call is being received.
Caller: 1-800-555-6789
What number will the public use to call the airline for information?
Public Information Officer Carrier
Mar 17 2019
Add an item to the status window
Accident at Birmingham Intl. All
Mar 17 2019
Add an item to the status window
Airplane crash - Cause unknown All
Mar 17 2019
Add an item to the status window
AEROS Airlines B737 Crashed All
Mar 17 2020
New email message
Briefing Outline for Local LE - Please send me your quick notes as to what should be included in our brief to local law enforcement.
Airport Law Enforcement
EOC Commander, Airport Law Enforcement Staff, Operations Section Chief
Mar 17 New email Emergency Phone List - Where's our Emergency Clerk All (Airport)
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2020 messagePhone List? Can someone email to me? All I have is this blank template. Don't we have a completed one?
Mar 17 2020
Facilitator note
Note: Public Information StaffPlanning StaffOperations StaffSafety OfficerSafety StaffPlanning Section ChiefOperations Section ChiefCommunications Unit LeaderFinance/Administration Section ChiefFinance/Administration StaffAirport Law Enforcement StaffEOC CommanderPublic Information OfficerAirport Law EnforcementLogistics StaffLogistics Section Chief: Respond to the email from the Clerk. (Reply to the email with the subject "Emergency Phone List".)
All (Airport)
Mar 17 2020
New email message
Worker protection - There are safety concerns for passengers, crew, and ARFF. Is there enough protection for rescue workers and passengers, if Hogarth is among the passengers, and is he armed? Reply to me and copy the EOC staff on your findings so that all responders can take appropriate precautions.
Deputy Operations Safety Officer, Safety Staff
Mar 17 2020
Facilitator note
Note: Safety OfficerSafety Staff: Respond to the email from Deputy Ops. (Reply to the email with the subject "Worker protection".)
All (Airport)
Mar 17 2020
Phone call is being received.
Caller: Okay, will do.
Boss, we suspect he was the guy in the fuel truck. No one could have survived that. Should we keep searching?
Airport Law Enforcement Staff
Airport Law Enforcement
Mar 17 2020
New email message
First Press Release - Do you have a press release ready? The Commander says just send one out ASAP, he doesn't have time to review it. After you issue it, reply to this email with a copy to the commander providing the contents of the release.
Deputy OperationsPublic Information Officer, Public Information Staff
Mar 17 2020
Facilitator note
Note: Public Information Officer: Respond to the email from Deputy Ops. (Reply to the email with the subject "First Press Release".)
All (Airport)
Mar 17 2021 Bulletin Talking Points 1 - date Public Information
Officer All
Mar 17 2021 Bulletin Briefing Schedule Public Information
Officer All
Mar 17 2021
Phone call is being received.
Caller: IC reports that the fuel truck cab is empty. There is no body there. No body found nearby either.
Liaison to CP All (Airport)
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Mar 17 2021
Facilitator note
Note: Planning StaffPlanning Section Chief: Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news. (Continuously gather information by monitoring the Event Log, calling the Command Post Liaison frequently, watching television news, reading the website and all sources of information available. To get updates from the scene, call the Command Post Liaison using the topic "Update from scene requested". Distill that information and email the EOCC using the subject "Intel Status Update".)
All (Airport)
Mar 17 2021
Facilitator note
Note: Players can now call Planning Staff, Planning Section Chief, to discuss:
Update from scene requested:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2022
New email message
Security Escorts Needed - When the local police arrive, they will need officers escorted to the scene. Check your roster and tag a team for this (not yourself).
Airport Law Enforcement
Airport Law Enforcement Staff
Mar 17 2022
New email message
Escort Team Needed - Set up escorts for responders to the scene. Do not go yourself, check the roster and choose a team.
Logistics Section Chief Logistics Staff
Mar 17 2022 Bulletin map Planning Section Chief All
Mar 17 2022
Phone call is being received.
We need to get temporary shelters out to the command post ASAP for triage, rest and rehab, and morgue. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2022
Phone call is being received.
We need to get temporary shelters out to the command post ASAP for triage, rest and rehab, and morgue. Can you get on that right away?
Operations Section Chief Logistics Section Chief
Mar 17 2022
Add main story to web site.
Boeing Crashes at Birmingham Intl. All
Mar 17 2022
New email message
Plan Outline - EOCC wants us to put together a quick very high-level plan. What are your most urgent and important tasks? Respond to this email and copy the EOCC and the Planning Officer. Thanks.
Deputy Operations Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Airport Law Enforcement, Logistics Section Chief,
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Observer, Operations Section Chief, Public Information Officer, Planning Section Chief, Safety Officer
Mar 17 2022
Facilitator note
Note: Operations Section ChiefIncident CommanderSafety OfficerCommunications Unit LeaderFinance/Administration Section ChiefPublic Information OfficerAirport Law EnforcementLogistics Section ChiefPlanning Section Chief: Respond to the email from Deputy Ops about "Plan Outline". (Reply to the email with the subject "Plan Outline".)
All (Airport)
Mar 17 2023
Realistic radio message
URGENT. We have some spillage of an unknown liquid near accident runway 22. Needs cleanup, area roped off, and HAZMAT personnel.
Liaison to CP All (Airport)
Mar 17 2023
Facilitator note
Note: Safety Officer: Take care of the spillage on runway area. (Email, radio, or call the LEO using the topic "Cordon Off Hazmat Spill". Email, radio, or call the HAZMAT team using the topic "Hazmat Cleanup".)
All (Airport)
Mar 17 2023
Facilitator note
Note: Players can now call Safety Officer, to discuss:
Cordon Off Hazmat Spill:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2023
Facilitator note
Note: Players can now call Safety Officer, to discuss:
Hazmat Cleanup:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2023
New email message
Truck in collision - URGENT. The truck driver likely to be Fairway Fuelers employee, Bill Hogarth. Attached is the internal memo and a BOLO flyer.
Fairway Fuelers Manager All (Airport)
Mar 17 2023 Bulletin NWS Report National Weather
Service All
Mar 17 2023
New email message
Planning Meeting to be Held in 20 Minutes - Be prepared for a planning meeting in 20 minutes. I have asked your staff to send you their input via email. Attendance is mandatory.
Deputy Operations All (Airport)
Mar 17 2024
New email message
Planning Meeting Soon - Be prepared for a planning meeting in 20 minutes. Please send your input to your chief by forwarding this email
Deputy Operations Finance/Administration Staff, Airport Law Enforcement Staff,
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with your input. Attendance is mandatory.
Logistics Staff, Operations Staff, Public Information Staff, Planning Staff, Safety Staff
Mar 17 2024
New email message
Backup Staff - EOCC requests we build our secondary roster. Who is your backup? Forward this email to EOCC with your response and CC the Planning Section Chief.
Clerk All (Airport)
Mar 17 2024
Facilitator note
Note: Public Information StaffPlanning StaffOperations StaffSafety OfficerSafety StaffPlanning Section ChiefOperations Section ChiefCommunications Unit LeaderFinance/Administration Section ChiefFinance/Administration StaffAirport Law Enforcement StaffEOC CommanderPublic Information OfficerAirport Law EnforcementLogistics StaffLogistics Section Chief: Respond to the email from the Clerk about "Backup Staff". (Reply to the email with the subject "Backup Staff".)
All (Airport)
Mar 17 2024
Phone call is being received.
Caller: AEROS flight number 678 is a Boeing 737 carrying 189 confirmed passengers and crew of 6.
You: Okay, thanks.
Carrier All (Airport)
Mar 17 2024
Somebody at office door
Visitor: Okay, thanks.
We need to plan for this incident. We need to make sure we check all sources of information, like internet news and TV news, not just sources at the airport. What information should I focus on? What could impact my planning? What other sources of information should we check to aid in planning for this incident?
Deputy Operations All (Airport)
Mar 17 2024 Bulletin NTSB Arrival Schedule National Transportation
Safety Board Rep. All
Mar 17 2024
Facilitator note
Note: Planning Section Chief: Prepare for NTSB arrival. (First, call the NTSB to discover their requirements using the topic "What are NTSB requirements?" Then Email, phone, or radio LEO to post security at a hangar for airplane part forensics and to provide escorts for NTSB using the topic "NTSB Security Escorts Needed".)
All (Airport)
Mar 17 2024
Facilitator note
Note: Players can now call Planning Section Chief, to discuss:
What are NTSB requirements?:
All (Airport)
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SimPlayer: This conversation was not provided in the original AEROS scenario.
Mar 17 2024
Facilitator note
Note: Players can now call Planning Section Chief, to discuss:
NTSB Security Escorts Needed:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2025
Phone call is being received.
Caller: Okay, okay, okay. Sorry, I could just call my airline.
What's this business about the airport being closed? I have a flight to the capital leaving in 20 minutes. You need to open at least part of the airport! Do you know who I am? I'll have your job.
Elected Official EOC Commander
Mar 17 2025
Phone call is being received.
Caller: Okay, thanks.
One of the media outlets asked why we are using our time to look for Hogarth right now. What should I tell them?
Communications Center
Airport Law Enforcement, Airport Law Enforcement Staff
Mar 17 2025 Bulletin Employee Hotline Script - date Operations Section
Chief All
Mar 17 2025
Phone call is being received.
Caller: The IC requests a flight manifest be brought to the command post.
You: Okay, thanks.Liaison to CP Operations Section
Chief
Mar 17 2025
Facilitator note
Note: Operations Section Chief: Get manifest delivered to the Command Post. (Email, phone, or radio the carrier liaison using the topic "Deliver Manifest to Scene" and instruct them to hand-deliver the flight manifest.)
All (Airport)
Mar 17 2025
Facilitator note
Note: Players can now call Operations Section Chief, to discuss:
Deliver Manifest to Scene:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2025
New email message
Family Assistance - Who's working with Family Assistance? Deputy Operations All (Airport)
Mar 17 2025
Phone call is being
Caller: Local law enforcement has arrived in the EOC. They want a sitstat.
Deputy Operations EOC Commander, Airport Law
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received. You: Okay, thanks.Enforcement, Operations Section Chief
Mar 17 2025
Facilitator note
Note: Airport Law Enforcement: Post your brief to local law enforcement. (Compile a written outline of your brief to local Law Enforcement. Post the results to the bulletin board.)
All (Airport)
Mar 17 2025
Phone call is being received.
Caller: Send a couple of people to cordon off the secondary hazmat spill.
Airport Law Enforcement Safety Officer
Mar 17 2025
Phone call is being received.
Caller: Send a team to clean up the secondary hazmat spill. Safety Officer Hazardous Materials
Response Team
Mar 17 2026
New email message
Planning Meeting Soon - Be prepared for a quick event briefing in a few minutes. Fill out your slides. We will discuss status updates and plans going forward. Here's what we will need from you. EOCC: Mission statement and objectives. Planning: We need an updated IAP and summary of intel to-date. We also need Message Traffic Flow protocol. Logistics: We need an update on expected Procurements and resource usage. Operations: Provide a status update and schedule for backup staff. Finance/Admin: We need your emergency budget. Safety: Prepare a slide for immediate and long-term concerns. Liaison: Need you to work with the carrier and provide an update slide. PIO: Your media briefing schedule and talking points.
Deputy Operations
EOC Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Logistics Section Chief, Logistics Staff, Observer, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Mar 17 2026
Facilitator note
Note: Finance/Administration Staff: Respond to the email from Deputy Ops about "Planning Meeting Soon". (Reply to the email with the subject "Planning Meeting Soon".)
All (Airport)
Mar 17 2026
Facilitator note
Note: Airport Law Enforcement Staff: Respond to the email from Deputy Ops about "Planning Meeting Soon". (Reply to the email with the subject "Planning Meeting Soon".)
All (Airport)
Mar 17 2026
Facilitator note
Note: Logistics Staff: Respond to the email from Deputy Ops about "Planning Meeting Soon". (Reply to the email with the subject "Planning Meeting Soon".)
All (Airport)
Mar 17 2026
Facilitator note
Note: Operations Staff: Respond to the email from Deputy Ops about "Planning Meeting Soon". (Reply to the email with the subject "Planning Meeting Soon".)
All (Airport)
Mar 17 2026
Facilitator note
Note: Public Information Staff: Respond to the email from Deputy Ops about "Planning Meeting
All (Airport)
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Soon". (Reply to the email with the subject "Planning Meeting Soon".)
Mar 17 2026
Facilitator note
Note: Planning Staff: Respond to the email from Deputy Ops about "Planning Meeting Soon". (Reply to the email with the subject "Planning Meeting Soon".)
All (Airport)
Mar 17 2026
Facilitator note
Note: Safety Staff: Respond to the email from Deputy Ops about "Planning Meeting Soon". (Reply to the email with the subject "Planning Meeting Soon".)
All (Airport)
Mar 17 2026
New email message
Press Release Input Requested - Do you have any input ready for the press release? AEROS Airlines is looking for any information you want to add to their press release. Forward this email to the EOCC with your suggested input for his approval.
CarrierPublic Information Officer, Public Information Staff
Mar 17 2026
Facilitator note
Note: Public Information Officer: Respond to the email about "Press Release Input Requested". (Reply to the email with the subject "Press Release Input Requested".)
All (Airport)
Mar 17 2026
Phone call is being received.
Caller: Please remember to deliver a Manifest to the Command Post. We would like a copy also.
Operations Section Chief Carrier
Mar 17 2026
Phone call is being received.
Caller: We should post our Incident Checklist. It should be a part of our AEP. Can someone please post the current version?
You: Okay, thanks.
Clerk All (Airport)
Mar 17 2026
Facilitator note
Note: Public Information StaffPlanning StaffOperations StaffIncident CommanderSafety OfficerSafety StaffPlanning Section ChiefOperations Section ChiefFinance/Administration Section ChiefCommunications Unit LeaderFinance/Administration StaffAirport Law Enforcement StaffEOC CommanderPublic Information OfficerAirport Law EnforcementLogistics StaffLogistics Section Chief: Post the Incident Checklist to the bulletin board. (The Incident Checklist is a required part of the AEP. You should have one ready for a sabotage incident. Find it and post it to the bulletin board. It can save time and prevent tasks from dropping through the cracks.)
All (Airport)
Mar 17 2026
Facilitator note
Note: Planning StaffPlanning Section Chief: Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news. (Continuously gather information by monitoring the Event Log, calling the Command Post
All (Airport)
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Liaison frequently, watching television news, reading the website and all sources of information available. To get updates from the scene, call the Command Post Liaison using the topic "Update from scene requested". Distill that information and email the EOCC using the subject "Intel Status Update".)
Mar 17 2026
Facilitator note
Note: Players can now call Planning Staff, Planning Section Chief, to discuss:
Update from scene requested:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2026
New email message
Update from scene requested - What's going on with the empty truck? Can you tell me more? Planning Section Chief Liaison to CP
Mar 17 2026
New email message
Intel Status Update - I spoke with the liaison at the Command Post. Not only is there no body at the scene, but Hogarth cannot be found. Airport law enforcement is still searching for him.
Planning Section Chief EOC Commander
Mar 17 2027
Facilitator note
Note: Operations Section ChiefSafety OfficerFinance/Administration Section ChiefPublic Information OfficerEOC CommanderAirport Law EnforcementPlanning Section ChiefLogistics Section Chief: Fill out your slides for the "Airport Planning Meeting". (Gather issues and answers for the Planning Meeting. Issues may relate to general future operations, or to specific missions being worked in the EOC. Click the "Meeting" button to your left to open the Meeting window. Compose a slide, using the drop-down box at the top to select the title.)
All (Airport)
Mar 17 2027
New email message
NTSB Security Escorts Needed - When the NTSB hangar is set up, they will need officers posted to secure the forensic evidence.
Planning Section Chief Airport Law Enforcement
Mar 17 2027
New email message
Update from scene requested - What's going on at the scene? Planning Section Chief Liaison to CP
Mar 17 2027
New email message
Intel Status Update - See upcoming slides for updated info. Planning Section Chief EOC Commander
Mar 17 2027 Bulletin LE Brief Airport Law
Enforcement All
Mar 17 2027
New email message
Press Conference Schedule - Press Conference Schedule for March 18 attached. This is a draft for consideration.
Public Information Officer
Communications Center, EOC Commander, Liaison to CP
PLANNING MEETING
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TIME TYPE DESCRIPTION FROM TO
Mar 17 2040 Tv Airport Crash All
Mar 17 2040
Facilitator note
Note: Public Information Officer: Work with AEROS Airlines to craft a press release. (Email the AEROS Airlines using the subject "Fuel Truck Press Release Suggestions" and communicate to them the airport's primary talking points.)
All (Airport)
Mar 17 2040
Facilitator note
Note: Planning Section Chief: Begin planning your mission-critical tasks for the long term. (Gather input from the EOC staff and draft a long-term plan, including recovery actions. Post the document to the bulletin board. This will serve as guidance for a future Planning Meeting.)
All (Airport)
RESPONSE, TRIAGE AND TRANSPORT
TIME TYPE DESCRIPTION FROM TO
Mar 17 2100 Tv Airport Crash All
Mar 17 2100
Display weather data on web site.
65 Rain, 67 Thunderstorms, 66 Partly Cloudy, 62 Sunny, 64 Sunny All
Mar 17 2100
Add an item to the status window
Rescuers work in the mist All
Mar 17 2100
Add an item to the status window
Boeing 737 still ablaze at Birmingham Intl. All
Mar 17 2100
Add an item to the status window
At least 45 injured in airplane fire All
Mar 17 2101 Bulletin FBI Special Agent Arrival FBI Agent All
Mar 17 2101
New email message
Update to Board Requested - Please provide a status update ASAP. Airport Board Member EOC Commander
Mar 17 2101
Facilitator note
Note: EOC Commander: Respond to the email about "Update to Board Requested". (Reply to the email with the subject "Update to Board Requested".)
All (Airport)
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Mar 17 2101
New email message
Talking Points - We are most concerned with public perception of this event. The EOCC requests your Talking Points as soon as possible via email, forward this email to the EOCC with your talking points and cc to me.
Deputy OperationsPublic Information Officer, Public Information Staff
Mar 17 2101
Facilitator note
Note: Public Information Officer: The EOC Commander will need your steady supply of Talking Points as the situation evolves. (Talking points should be emailed to the EOCC using the subject "Talking Points". Send Talking Points when the EOCC requests them. Better yet, anticipate the EOCC's need, and write Talking Points upon major changes in the incident.)
All (Airport)
Mar 17 2101
Facilitator note
Note: Public Information Officer: Respond to the email from Deputy Ops about "Talking Points". (Reply to the email with the subject "Talking Points".)
All (Airport)
Mar 17 2101
New email message
Blankets and Water Requested - It's drizzling out there. Victims are chilled. The IC requests transport to get them out of the weather. In the meantime, blankets, sufficient for all PAX. Water and hot beverages sufficient for PAX and rescue workers.
Liaison to CP
Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff
Mar 17 2101
Facilitator note
Note: Operations Section Chief: The command post has requested blankets and water. Contact Logistics using the topic "Blankets and Water Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. This can be done when you contact Logistics using the topic "Blankets and Water Needed at CP".)
All (Airport)
Mar 17 2101
Facilitator note
Note: Logistics Section Chief: The command post has requested blankets and water. Contact Staging using the topic "Deliver Blankets and Water to CP". (Requests from the scene need to be coordinated among Logistics, Operations and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Blankets and Water to CP".)
All (Airport)
Mar 17 2101
Phone call is being received.
Caller: Are you seeing any traumatic-stress symptoms from the scene?
What work/rest cycle guidance have you issued, and where is it posted?
Deputy Operations Safety Officer
Mar 17 2101
Facilitator note
Note: Safety Officer: Issue rest cycle guidance to the command post. (Send an email to the Command Post liaison using the subject
All (Airport)
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"Work/Rest Guidance" describing the recommended work/rest cycles. You also need to ensure you or a Safety officer routine inspects the scene for any hazards to responders, volunteers, or victims. For those problems within your span of control, work with Operations and Maintenance to resolve ASAP.)
Mar 17 2101
New email message
Work/Rest Guidance - To help minimize traumatic stress, you should take the following actions:\n (a) Enforce 30-minute breaks every 4 hours. Many responders will resist; you may need to monitor work times.\n (b) Before returning to operations at the scene, ensure responders have eaten and had something to drink.\n (c) Ensure workers have liquids every hour, more frequently depending on weather and gear.\n (d) Be aware of the signs of fatigue or traumatic stress. Pull the responder if such signs are noted.
Safety Officer Liaison to CP
Mar 17 2102
Phone call is being received. Has Shift B been sent home yet? Should it be?
Explain your reasoning for that.
Deputy Operations Planning Section Chief, Planning Staff
Mar 17 2102
New email message
Donation Offered - My son was on that plane. He just called me on his cell phone, and said he is okay. I want to help. I'm the the store manager for Big Box Mart. Is there anything you need for the passengers that I can provide?
Local Business LeaderEOC Commander, Operations Section Chief, Operations Staff
Mar 17 2102
New email message
Non-Injured Transport - Transport is needed for PAX not injured. Liaison to CP
Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff
Mar 17 2102
Facilitator note
Note: Operations Section Chief: The command post has requested a non-injured transport. Contact Logistics using the topic "Non-Injured Transport Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. This can be done when you contact Logistics using the topic "Non-Injured Transport Needed at CP".)
All (Airport)
Mar 17 2102
Facilitator note
Note: Logistics Section Chief: The command post has requested non-injured transport. Contact Staging using the topic "Deliver Non-Injured Transport to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. This can be done by contacting Staging using the topic "Deliver Non-Injured Transport to CP".)
All (Airport)
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Mar 17 2102
New email message
Hogarth at Large - Has Hogarth been located? Is he still on airport property? Deputy Operations
Airport Law Enforcement, Airport Law Enforcement Staff
Mar 17 2102
Facilitator note
Note: Airport Law Enforcement StaffAirport Law Enforcement: Respond to the email from Deputy Ops about "Hogarth at Large". (Reply to the email with the subject "Hogarth at Large".)
All (Airport)
Mar 17 2102
New email message
Taxiway Damage - We have reports of damage to the taxiways from the fueler ramp area to runway 22 as a result of Hogarth's speeding fuel truck.
Liaison to CP
Operations Section Chief, Operations Staff, Planning Section Chief, Planning Staff
Mar 17 2102
Facilitator note
Note: Planning Section Chief: Coordinate with Operations and Logistics to mitigate damage to the taxiways from the fueler ramp area to runway 22. (Get confirmation of light and pavement damage by contacting Operations via email, phone, or radio using the topic "Assessment Needed for Light and Pavement Damage". Effect the repairs by contacting Logistics via email, phone, or radio using the topic "Taxiway Repairs".)
All (Airport)
Mar 17 2102
Facilitator note
Note: Players can now call Planning Section Chief, to discuss:
Assessment Needed for Light and Pavement Damage:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2102
Facilitator note
Note: Players can now call Planning Section Chief, to discuss:
Taxiway Repairs:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2103
New email message
Status Update - Effect of Weather on Plans - The EOCC and Planning Section Chief want your assessment of the effect the weather change will have on your current tasks, as well as your projected short-term tasks. Respond by forwarding this email to the Planning Section Chief and copy to the EOCC.
Deputy Operations All (Airport)
Mar 17 2103
Facilitator note
Note: Public Information StaffPlanning StaffOperations StaffSafety OfficerSafety StaffPlanning Section ChiefOperations Section ChiefCommunications Unit LeaderFinance/Administration Section ChiefFinance/Administration StaffAirport Law Enforcement StaffEOC CommanderPublic Information OfficerAirport Law
All (Airport)
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EnforcementLogistics StaffLogistics Section Chief: Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans". (Reply to the email with the subject "Status Update - Effect of Weather on Plans".)
Mar 17 2103
Phone call is being received.
Caller: Just want to let you know the Family Area is set up and ready in Room CR-228. Security officers should be posted there.
You: Ok, thanks
Deputy OperationsPublic Information Officer, Public Information Staff
Mar 17 2103
Phone call is being received. My grandchildren were on that flight. No one has
given me any information!
Local CitizenPublic Information Officer, Public Information Staff
Mar 17 2103
New email message
Board Requests Financials - This is the Personal Assistant to the Board Chairperson. I need a financial estimate of the incident to-date, and estimated costs.
Airport Board Member EOC Commander
Mar 17 2103
Facilitator note
Note: EOC Commander: Respond to the email from about "Board Requests Financials". (Reply to the email with the subject "Board Requests Financials".)
All (Airport)
Mar 17 2103
New email message
Board Requests Financials - The Chair requests a financial estimate of the incident to-date, and estimated costs. Send draft report for review to me by c.o.b. today.
EOC Commander Finance/Administration Section Chief
Mar 17 2103
Phone call is being received.
A ramp worker reports seeing injured/lost people walking around the airfield. What should we do about this?
Communications Center All (Airport)
Mar 17 2104
Phone call is being received. I'm here from the Red Cross. I have 10
volunteers. Where do you want us?
American Red Cross Staff
EOC Commander, Operations Section Chief, Planning Section Chief
Mar 17 2104
Realistic radio message
Request granola bars, protein bars for responders. Liaison to CP All (Airport)
Mar 17 2104
Facilitator note
Note: Operations Section Chief: The command post has requested snacks. Contact Logistics using the topic "Snacks Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Snacks Needed at CP".)
All (Airport)
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Mar 17 2104
Facilitator note
Note: Logistics Section Chief: The command post has requested snacks. Contact Staging using the topic "Deliver Snacks to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Snacks to CP".)
All (Airport)
Mar 17 2104
Realistic radio message
Someone get Animal Control out here ASAP. We have two dogs that are out of their crates. We are unable to catch them. One is a black miniature poodle. The other is a dalmation. They are keeping to the edge of the hot zone, running in and out.
Liaison to CP All (Airport)
Mar 17 2104
Facilitator note
Note: Operations StaffOperations Section Chief: Get Animal Control on the scene. (Email, call, or radio Animal Control using the topic "Animal Control Needed".)
All (Airport)
Mar 17 2104
Facilitator note
Note: Players can now call Operations Staff, Operations Section Chief, to discuss:
Animal Control Needed:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Mar 17 2105
Phone call is being received.
There is a fireman here who is making insensitive jokes, is jittery, and laughing loudly. He appears to be afflicted with CIS. Get someone out here to make sure he gets rest and counseling. He has been asked to take a break, but refuses. What do we do about him?
Liaison to CP Safety Officer, Safety Staff
Mar 17 2105
Facilitator note
Note: Planning StaffPlanning Section Chief: Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news. (Continuously gather information by monitoring the Event Log, calling the Command Post Liaison frequently, watching television news, reading the website and all sources of information available. To get updates from the scene, call the Command Post Liaison using the topic "Update from scene requested". Distill that information and email the EOCC using the subject "Intel Status Update".)
All (Airport)
Mar 17 2105
Facilitator note
Note: Players can now call Planning Staff, Planning Section Chief, to discuss:
Update from scene requested:
All (Airport)
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SimPlayer: This conversation was not provided in the original AEROS scenario.
Mar 17 2105
New email message
New Mortality Figures - FYI: Current numbered of fatalities is at 27 and we have 45 injured. Liaison to CP All (Airport)
Mar 17 2105
Phone call is being received.
Caller: Okay, thanks.
The IC requests transportation for the non-injured. Can you get on that right away?
Operations Section Chief Logistics Section Chief
Mar 17 2105
Phone call is being received.
Caller: Okay, will do.
the IC requests transportation for the non-injured. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2105
New email message
Press Conference Schedule - The EOCC wants you to circulate your press conference schedule. Send a copy via email to all staff and the Comm Center as soon as possible.
Deputy OperationsPublic Information Officer, Public Information Staff
Mar 17 2105
Facilitator note
Note: Public Information StaffPublic Information Officer: Publish a Press Conference schedule. (Email the EOC Commander, Command Post Liaison, and the Comms Center the schedule using the subject "Press Conference Schedule".)
All (Airport)
Mar 17 2105
Phone call is being received.
Grieving friends and family are already showing up at the airport. Is there a secured area ready for them, and if so, where is it?
Communications Center
EOC Commander, Public Information Officer, Planning Section Chief
Mar 17 2105
Phone call is being received.
Caller: You've been told we will be taking over the investigation later today, correct? We will be placing an FBI liaison in your EOC and at your Command Post a few hours from now. We will meet first with local law enforcement, and then come to your office.
You: Ok, thanks
FBI AgentEOC Commander, Airport Law Enforcement
Mar 17 2105
New email message
Updated situation - The Comms Center says the media is clamoring for more information. Do you have a press release ready? Send to the EOCC for approval by forwarding this email to the EOCC with your content. And see about conducting a short press conference soon.
Deputy Operations Public Information Officer
Mar 17 2105
Facilitator note
Note: Public Information Officer: Respond to the email about "Updated situation". (Reply to the email with the subject "Updated situation".)
All (Airport)
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Mar 17 2105
Somebody at office door The boss is going to be asking us for your 72-
hour staff schedule. What will you put in it?
Deputy Operations Planning Section Chief, Planning Staff
Mar 17 2106
Realistic radio message
Red Cross is asking for hot chocolate for young passengers. Liaison to CP All (Airport)
Mar 17 2106
Facilitator note
Note: Operations Section Chief: The command post has requested hot chocolate. Contact Logistics using the topic "Hot Chocolate Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Hot Chocolate Needed at CP".)
All (Airport)
Mar 17 2106
Facilitator note
Note: Logistics Section Chief: The command post has requested hot chocolate. Contact Staging using the topic "Deliver Hot Chocolate to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Hot Chocolate to CP".)
All (Airport)
Mar 17 2106
Phone call is being received.
Several media outlets, including CNN, are in the lobby. Some are asking for a brief, others are nosing around. What should I do?
Communications Center
Public Information Officer
Mar 17 2106
Phone call is being received.
Caller: Do you need state emergency response support?
You: Governor, I sincerely appreciate your offer of help, but this situation doesn't appear to warrant tying up state emergence response support personnel. If matters deteriorate, would it be okay for me to take you up on your offer at that time?
Caller: That would be fine. Just know that we're available if you need us.
Governor EOC Commander
Mar 17 2106
Add main story to web site.
Update: Birmingham Intl. Fire All
Mar 17 2106
Phone call is being received.
Caller: Okay, thanks. Snacks are ideally high value carbs and protein, such as granola bars, protein bars, nuts and nut bars, or good old PBJ. Avoid high sugar, and anything red.
Operations Section Chief
Logistics Section Chief
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The IC requests granola bars, protein bars for responders. What do you plan to send?
Mar 17 2106
Phone call is being received.
Caller: Okay, will do.
the IC requests granola bars, protein bars for responders. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2106
Phone call is being received. CP needs logistical support out here,
expeditionary lighting and generators ASAP.
Liaison to CP Operations Section Chief
Mar 17 2106
Facilitator note
Note: Operations Section Chief: The command post has requested lights. Contact Logistics using the topic "Lights and Generator Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Lights and Generator Needed at CP".)
All (Airport)
Mar 17 2106
Realistic radio message
Command Post needs additional perimeter security ASAP. Personnel, lighted barricades, caution tape, the usual.
Liaison to CP All (Airport)
Mar 17 2106
Facilitator note
Note: Airport Law Enforcement: The command post has requested perimeter security. Contact your staff to assign officers to the scene. Use the topic "Perimeter Security Needed at CP". (Contact your staff to assign officers to the scene. Use the topic "Perimeter Security Needed at CP".)
All (Airport)
Mar 17 2106
Phone call is being received. I have a flight an hour out. He wants to know if
he has to divert.
Carrier
EOC Commander, Operations Section Chief, Planning Section Chief, Safety Officer
Mar 17 2107
Phone call is being received.
Caller: Okay, thanks.
Check your roster and send a team of officers to search the perimters and provide additional security. Do not go yourself. We need you here. What do you consider when selecting those officers?
Airport Law Enforcement
Airport Law Enforcement Staff
Mar 17 2107 Tv BOLO All
Mar 17 Display 66 Rain, 65 Rain, 67 Thunderstorms, 66 Partly All
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2107weather data on web site.
Cloudy, 62 Sunny
Mar 17 2108
Phone call is being received.
Caller: Okay, thanks.
The IC requests blankets, sufficient for all PAX. Water and hot beverages sufficient for PAX and rescue workers. Can you get on that right away?
Operations Section Chief Logistics Section Chief
Mar 17 2108
Phone call is being received.
Caller: Okay, will do.
I understand the IC requests blankets, sufficient for all PAX. Water and hot beverages sufficient for PAX and rescue workers. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2108
Add an item to the status window
Heavy rain hampers rescuers All
Mar 17 2108
New email message
FBI on site - FBI special agent Roscoe is here at my office. We are done here. Is it okay if I escort her to your office now?
PoliceAirport Law Enforcement, Airport Law Enforcement Staff
Mar 17 2108
Facilitator note
Note: Airport Law Enforcement StaffAirport Law Enforcement: Respond to the email from Local Police about "FBI on site". (Reply to the email with the subject "FBI on site".)
All (Airport)
Mar 17 2108 Bulletin High-Level Plan Planning Section Chief All
Mar 17 2108
Phone call is being received.
Caller:
City EOC says they are available for support. Do you want to set up a Joint Information Center?
Deputy Operations Public Information Officer
Mar 17 2108 Bulletin NWS Report National Weather
Service All
Mar 17 2108
Realistic radio message
Command Post needs dry towels and wet weather gear. Liaison to CP All (Airport)
Mar 17 2108
Facilitator note
Note: Operations Section Chief: The command post has requested wet weather gear. Contact Logistics using the topic "Wet Weather Gear Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to
All (Airport)
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the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Wet Weather Gear Needed at CP".)
Mar 17 2108
Facilitator note
Note: Logistics Section Chief: The command post has requested wet weather gear. Contact Staging using the topic "Deliver Wet Weather Gear to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Wet Weather Gear to CP".)
All (Airport)
Mar 17 2108
Phone call is being received.
Caller: Again, you will be hearing from our attorneys.
This is the CEO for AEROS Airlines. How could you have let this happen on your airport? We intend to hold you responsible. You will be contacted by our legal office.
Carrier EOC Commander
Mar 17 2108
Phone call is being received.
Bill Hogarth's wife just called me and wants to know why her husband hasn't come home from work yet. I guess they still live together, not quite divorced yet. I don't know what to tell her, and I told her I'd call her back. What should I tell her?
Fairway Fuelers Manager
Airport Law Enforcement, Airport Law Enforcement Staff
Mar 17 2108
New email message
Budget Update - Can you give me a budget update on items procured to date? A brief summary, response to this email, please. Be sure to copy the EOCC.
Deputy Operations
Finance/Administration Section Chief, Finance/Administration Staff
Mar 17 2108
Facilitator note
Note: Finance/Administration Section Chief: Respond to the email from Deputy Ops about "Budget Update". (Reply to the email with the subject "Budget Update".)
All (Airport)
Mar 17 2109
New email message
Re: Budget Update - Costs Incurred Summary: \n (a) Labor: $22,385 \n (b) Equipment: $3,987 \n (c) Other: 1,299 \n (d) No estimates yet on loss of income costs.
Finance/Administration Section Chief
Deputy Operations, EOC Commander
Mar 17 2109
Phone call is being received.
Caller: Listen, I know Bill Hogarth very well. I can help you find him. He's a smart guy, very clever. There's no way he is still at that airport. He'd have found a way out by now. Don't underestimate him.
You: Where would you expect him to be?
Caller: He goes to his favorite fishing hole when things get rough. He's not a violent guy, don't shoot him.
Local Citizen EOC Commander, Airport Law Enforcement, Airport Law Enforcement Staff
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You: Thanks for the information. We will keep it mind, and relay it to the appropriate authorities.
Mar 17 2109
New email message
Fireman Okay - The Red Cross informs me that the Fireman has been counseled and sent home. Red Cross advises that he obtain longer-term counseling. Counselors emphasize that he NOT return to this scene. Please confirm via email reply.
Liaison to CP
EOC Commander, Airport Law Enforcement, Airport Law Enforcement Staff, Safety Officer, Safety Staff
Mar 17 2109
Facilitator note
Note: Safety OfficerSafety StaffAirport Law Enforcement StaffEOC CommanderAirport Law Enforcement: Respond to the email from Command Post Liaison about "Fireman Okay". (Reply to the email with the subject "Fireman Okay".)
All (Airport)
Mar 17 2109
Phone call is being received.
Caller: Okay, thanks.
They really need that expeditionary lighting out there. When can they expect it?
Operations Section Chief Logistics Section Chief
Mar 17 2109
Facilitator note
Note: Logistics Section Chief: The command post has requested lights and a generator. Contact Staging using the topic "Deliver Lights and Generator to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Lights and Generator to CP".)
All (Airport)
Mar 17 2109
Phone call is being received.
Caller: Okay, can do.
We have the request for expeditionary lighting. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2110
Somebody at office door
Hi, I'm from the caterer. They say you need some meals delivered to the command post. What meals do you want me to order? Would you like me to bring some barbeque pork ribs? You probably want some donuts for snacking, and Coke and Mountain Dew. Right? Do you have any specific requirements for the meals?
Airport Caterer Logistics Section Chief
Mar 17 2110
Phone call is being received.
Caller: Okay, thanks. Enough for 10-15 children should do it, perhaps some extra for the responders.
Operations Section Chief
Logistics Section Chief
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The Red Cross is asking for hot chocolate for young passengers. Will you take care of that?
Mar 17 2110
Phone call is being received.
Caller: Right away.
The Red Cross is asking for hot chocolate for young passengers. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2110
Phone call is being received. Do you know what caused this event?
Reporter
Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Mar 17 2110
Phone call is being received.
Do you know what caused the accident? We have rumors it was a terrorist act. Can you confirm? Is it true there are 27 dead now? What else can you tell me? Can I quote you?
ReporterPublic Information Officer, Public Information Staff
Mar 17 2110
Realistic radio message
Wet weather is making footing insecure and unsafe for responders. Can you get some flooring out here or something?
Liaison to CP All (Airport)
Mar 17 2110
Facilitator note
Note: Operations Section Chief: The command post has requested weather safe flooring. Contact Logistics using the topic "Weather Safe Flooring Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Weather Safe Flooring Needed at CP".)
All (Airport)
Mar 17 2110
Facilitator note
Note: Logistics Section Chief: The command post has requested weather safe flooring. Contact Staging using the topic "Deliver Weather Safe Flooring to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and
All (Airport)
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equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Weather Safe Flooring to CP".)
Mar 17 2111
New email message
Outcome of Traumatic Stress - Regarding the traumatic stress incident with the fireman, what actions have to be taken? Respond by email reply and copy the EOCC and OPS Section Chief. Later, when we go through our after-action review, be sure to provide a report of the traumatic stress incident with the fireman to the Commander, remember to include: What were the specific triggers? What could have been done to prevent this? What actions have been taken?
Deputy Operations Safety Officer
Mar 17 2111
Facilitator note
Note: Safety Officer: Respond to the email from Deputy Ops about "Outcome of Traumatic Stress". (Reply to the email with the subject "Outcome of Traumatic Stress".)
All (Airport)
Mar 17 2111
Phone call is being received.
We tentatively estimate that the airport will open back up tomorrow by 6 am. We are looking for your feedback about the feasibility of that timeframe. What are your thoughts? (By the way, that information is close-hold and not for the public.)
Deputy Operations All (Airport)
Mar 17 2111
Phone call is being received. The FBI will arrive in a few minutes. What will we
need to do to coordinate with the FBI?
Deputy Operations All (Airport)
Mar 17 2112
New email message
Talking Points - Sir, here is the second round of talking points: \n (1) The Boeing 737 for Airline Flight Number 678 is still burning.\n (2) There are 27 casualties but we are in the final rescue stages and all passengers are not yet accounted for.\n (3) The airport is expected to open tomorrow, or possibly the next day at the latest.\n (4) The press schedule has been posted.\n (5) For airline-related questions, we refer you to the carrier, AEROS Airlines.
Public Information Officer
Communications Center
Mar 17 2112
Phone call is being received.
Caller: We have a volunteer here, making inappropriate jokes. Victims are overhearing him. We have pulled him off to the rest tent.
Caller: Ok, we'll do that. Hope the guy will be okay.
What else should be done?
Liaison to CP Safety Officer
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Mar 17 2112
Phone call is being received.
Hey, I just talked to the Commander, and he wouldn't answer any of my questions. Can you tell me what the cause of the incident is?
ReporterPublic Information Officer, Public Information Staff
Mar 17 2112
Somebody at office door
We believe Hogarth may have escaped with the injured. We will need a copy of the passenger manifest and a victim status update would be helpful. Has anyone checked with the medical personnel at the Command Post and seeing if anyone matched his description? Have you contacted hospitals where patients have been transferred and faxed a picture of Hogarth? I understand someone wrote up a BOLO; I would like a copy of that, or a picture of Hogarth if that is all you have. I'd like a brief from you concerning the events that led up to the Fairways Fuelers collision with the Boeing on runway 22. The police chief has briefed me on local law enforcement activities. I would like a summary of events, and I'd like to know what steps you plan to take next.
FBI Agent
EOC Commander, Airport Law Enforcement, Airport Law Enforcement Staff, Operations Section Chief
Mar 17 2112
Realistic radio message
Hangar 28 is secured and ready for relocating airport parts. You can start moving aircraft pieces whenever NTSB is ready.
Staging Manager All (Airport)
Mar 17 2112
Phone call is being received.
Caller: The IC requests wet weather gear. Take care of that, will you? It's starting to rain heavily out there.
Operations Section Chief Logistics Section Chief
Mar 17 2112
Phone call is being received.
Caller: Okay, we're on it.
Rain is coming down, and the IC needs wet weather gear. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2113
Phone call is being received. When can we start operations back up?
Carrier All (Airport)
Mar 17 2113
Realistic radio message
FYI: NTSB has just left the airport EOC and have been escorted out to the scene and to Forensics hangar 28.
Deputy Operations All (Airport)
Mar 17 2113
Phone call is being received.
Caller: Good, thanks.
The IC requests Weather Safe Flooring. Is anything available, and if so, please deliver.
Operations Section Chief Logistics Section Chief
Mar 17 Phone call Caller: Okay, we will get it out there ASAP. Logistics Section Chief Staging Manager
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2113 is being received. We have Weather Safe Flooring. What kind of
area are we talking about? What do you need from Logistics to get that done?
Mar 17 2113
Phone call is being received.
Caller: Ok, post your report to the bulletin board. Tie up any loose ends with Ops and Logistics.
What safety issues have you observed, if any, as a result of your walk-around?
Deputy Operations Safety Officer
Mar 17 2114
New email message
Update from scene requested - What's going on at the scene? Planning Section Chief Liaison to CP
Mar 17 2114
New email message
Intel Status Update - The situation with the traumatic stress incident was that the fireman had not been taking his rest breaks regularly. When he had to deal with a child's corpse he couldn't handle it. He's been fed, counseled, and sent home. We will need to follow up after the incident with his manager and ensure he continues counseling.
Planning Section Chief EOC Commander
Mar 17 2114
New email message
2nd Update Requested - Please provide another update. Airport Board Member EOC Commander
Mar 17 2114
Facilitator note
Note: EOC Commander: Respond to the email about "2nd Update Requested". (Reply to the email with the subject "2nd Update Requested".)
All (Airport)
Mar 17 2114
New email message
Board Inquiry - Update Requested - The Board has requested a status update. Please provide a SITSTAT brief by forwarding this email with your response to the EOCC as soon as possible.
Deputy Operations
Finance/Administration Section Chief, Airport Law Enforcement, Liaison to CP, Logistics Section Chief, Operations Section Chief, Public Information Officer, Planning Section Chief, Safety Officer
Mar 17 2114
Facilitator note
Note: Liaison to CPOperations Section ChiefSafety OfficerFinance/Administration Section ChiefPublic Information OfficerAirport Law EnforcementPlanning Section ChiefLogistics Section Chief: Respond to the email from Deputy Ops about "Board Inquiry - Update Requested". (Reply to the email with the subject "Board Inquiry - Update Requested".)
All (Airport)
Mar 17 2114
Realistic radio message
LEO requests more lights to help investigation. Liaison to CP All (Airport)
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Mar 17 2114
Facilitator note
Note: Operations Section Chief: The command post has requested lights. Contact Logistics using the topic "Lights Needed for LEO". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Lights Needed for LEO".)
All (Airport)
Mar 17 2114
Phone call is being received.
I've got all inbound aircraft on a ground hold. When can I release them? Or do they need to be rerouted to other airports?
Carrier All (Airport)
Mar 17 2114
Phone call is being received.
Caller: FBI requests airport law enforcement escort to search Fairways employee lot for Hogarth's vehicle.
Deputy Operations Airport Law Enforcement
Mar 17 2114
New email message
Fuel Truck Press Release Suggestions - Here are my suggestions.
Public Information Officer Carrier
Mar 17 2115
Phone call is being received.
Send two officers with the FBI to search Hogarth's vehicle. It's still in the employee parking lot.
Airport Law Enforcement
Airport Law Enforcement Staff
Mar 17 2115
Phone call is being received.
We have located Hogarth's truck in the Fairways employee lot. Highly likely Hogarth is either still on airport property or has escaped with the injured to one of the hospitals. This sounds like something the media can help us with. Get your PIO on it. Any results yet on the fax to the hospital?
FBI AgentEOC Commander, Airport Law Enforcement
Mar 17 2115
Phone call is being received.
Caller: Some responders have dying radios. Send new batteries or fresh radios. Liaison to CP
Communications Unit Leader, Airport Law Enforcement, Logistics Section Chief, Operations Section Chief, Safety Officer
Mar 17 2115
Phone call is being received.
Caller: Great, thanks.
They really need that expeditionary lighting out for law enforcement. When can they expect it?
Operations Section Chief Logistics Section Chief
Mar 17 2115
Facilitator note
Note: Logistics Section Chief: LEO has requested lights for the search and investigation. Contact Staging using the topic "Deliver Lights to LEO". (Requests from the scene need to be coordinated among Logistics, Operations, and
All (Airport)
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Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Lights to LEO".)
Mar 17 2115
Phone call is being received.
Caller: Sure, will do.
We have a request for more expeditionary lighting, this time for LEO. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2115
Phone call is being received.
Please provide an update. We are most concerned with costs associated with this event. How do you plan to recover?
Airport Board MemberEOC Commander, Finance/Administration Section Chief
Mar 17 2115
Realistic radio message
Third lighting request. The FBI requests light plants from fueling area to point of impact. Liaison to CP All (Airport)
Mar 17 2115
Facilitator note
Note: Operations Section Chief: The command post has requested lights. Contact Logistics using the topic "Lights Needed for FBI". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Lights Needed for FBI".)
All (Airport)
Mar 17 2115
Phone call is being received.
We understand the FBI has taken over. We were in the parking lot when the FBI found the vehicle. It is a public place, you know, so don't kid me. I saw the bad guy stuff he had in his truck. Was this an act of terrorism? What else can you tell me?
Reporter Public Information Officer
Mar 17 2115
Phone call is being received.
Caller: Okay, thanks.
Get confirmation of light and pavement damage. We have reports of damage to the taxiways from the fueler ramp area to runway 22 as a result of Hogarth's speeding fuel truck. How long will that take? (Just a rough estimate is needed.)
Planning Section Chief Operations Section Chief
Mar 17 2115
Phone call is being received.
Caller: Okay, let me know.
Operations is getting confirmation of light and pavement damage from the fueler ramp area to
Planning Section Chief Logistics Section Chief
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runway 22 as a result of Hogarth's speeding fuel truck. When the report comes back, we need to plan the repairs.
Mar 17 2115
Phone call is being received.
Caller: Good, thank you.
FBI wants expeditionary lighting, too. Do you have enough?
Operations Section Chief Logistics Section Chief
Mar 17 2115
Phone call is being received.
Caller: All right. We can do that.
We have another request for expeditionary lighting for the FBI. What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 17 2115
Facilitator note
Note: Logistics Section Chief: The FBI requests light plants from fueling area to point of impact. Contact Staging using the topic "Deliver Lights for FBI". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging. The FBI requests light plants from fueling area to point of impact. Contact Staging using the topic "Deliver Lights for FBI".)
All (Airport)
TITANIUM BURN-DOWN
TIME TYPE DESCRIPTION FROM TO
Mar 17 2200
Add main story to web site.
Truck Located All
Mar 17 2201
Realistic radio message
Fire is out, all victims transported. Fire branch standing by with one truck for hot spots and titanium burn-down. Truck from Autauga is also standing by. All other equipment returning to station. Request airport LEO to take over scene security.
Incident Commander All (Airport)
Mar 17 2201
Facilitator note
Note: Planning StaffPlanning Section Chief: Create a 72-Hour Plan. (You and your staff need to draft a 72-Hour Plan and email it to the EOCC using the subject "72-Hour Plan".)
All (Airport)
Mar 17 2201
Facilitator note
Note: Public Information Officer: Coordinate a final press conference for the EOCC. (Email the EOCC using the subject "Final Press Conference".)
All (Airport)
Mar 17 2201
New email message
Final Press Conference - Sir, I think we should hold one last press conference. What is your preference or time availability?
Public Information Officer EOC Commander
Mar 17 New email 72-Hour Plan - Here is an outline of the activities Planning Section Chief EOC Commander
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2201 message
undertaken for the 72-Hour Plan. Please comment/revise. \n (a) Repair runway 22 damage \n (b) Repair collateral damage \n (c) Soil remediation (both runway and secondary spill) \n (d) Transfer of forensic evidence for NTSB hangar \n (e) Release of staff; determine staffing levels and schedule \n (f) Close Media Room, Family Area \n (g) Re-open runway 22
Mar 17 2202
Phone call is being received.
Caller: Finance can probably be relieved first.
Can we shut down the EOC now?
Deputy Operations All (Airport)
Mar 17 2202
New email message
Titanium Burn-Down - Aircraft will likely stay on runway for the Titanium Burn-Down for 1 to 2 days. Once burning of wreckage is completely out, forensic disassembly may begin.
Liaison to CP All (Airport)
Mar 17 2203
Realistic radio message
This is LE1. I am taking over the Command Post. I am now the Incident Commander.
Airport Law Enforcement All (Airport)
Mar 17 2203 Bulletin NOTAM Communications
Center All
Mar 17 2204 Bulletin IAP Planning Section Chief All
Mar 17 2204
Somebody at office door
This incident will impact the Airport budget considerably and we'd like to discuss cost recovery. What is your plan for cost recovery? Do you think that we can hold AEROS Airlines responsible? How about pursuing Federal reimbursement?
Airport Board MemberEOC Commander, Finance/Administration Section Chief
Mar 17 2205
New email message
Shift Change Brief - At the end of your shift, be sure to complete a Shift Change Brief for your replacement staff coming into your Section.
Deputy Operations All (Airport)
DEMOBILIZATION PLANNING
TIME TYPE DESCRIPTION FROM TO
Mar 18 1100
New email message
Shift Change Brief Attached - Attached, please find a Shift Change Brief from prior events. Deputy Operations Communications Unit
Leader
Mar 18 1100
New email message
Shift Change Brief Attached - Attached, please find a Shift Change Brief from prior events. Deputy Operations EOC Commander
Mar 18 1100
New email message
Shift Change Brief Attached - Attached, please find a Shift Change Brief from prior events. Deputy Operations
Finance/Administration Section Chief, Finance/Administration Staff
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Mar 18 1100
New email message
Shift Change Brief Attached - Attached, please find a Shift Change Brief from prior events. Deputy Operations Logistics Section Chief,
Logistics Staff
Mar 18 1100
New email message
Shift Change Brief Attached - Attached, please find a Shift Change Brief from prior events. Deputy Operations Operations Section
Chief, Operations Staff
Mar 18 1100
New email message
Shift Change Brief Attached - Attached, please find a Shift Change Brief from prior events. Deputy Operations
Public Information Officer, Public Information Staff
Mar 18 1100
New email message
Shift Change Brief Attached - Attached, please find a Shift Change Brief from prior events. Deputy Operations Planning Section Chief,
Planning Staff
Mar 18 1100
New email message
Shift Change Brief Attached - Attached, please find a Shift Change Brief from prior events. Deputy Operations Safety Officer, Safety
Staff
Mar 18 1101 Bulletin Demobilization IAP Planning Section Chief All
Mar 18 1102
New email message
Demobilization Planning Meeting to be Held in 20 Minutes - All hands prepare to demobilize. See bulletin from Planning containing rough outline (draft). Be prepared for a planning meeting for demobilization, coming up very soon. I have asked your staff to send you their input via email. Attendance is mandatory.
Deputy Operations
Communications Unit Leader, EOC Commander, Finance/Administration Section Chief, Airport Law Enforcement, Logistics Section Chief, Observer, Operations Section Chief, Public Information Officer, Planning Section Chief, Safety Officer
Mar 18 1102
Facilitator note
Note: Finance/Administration Staff: Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes". (Reply to the email with the subject "Demobilization Planning Meeting to be Held in 20 Minutes".)
All (Airport)
Mar 18 1102
Facilitator note
Note: Airport Law Enforcement Staff: Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes". (Reply to the email with the subject "Demobilization Planning Meeting to be Held in 20 Minutes".)
All (Airport)
Mar 18 1102
Facilitator note
Note: Logistics Staff: Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes". (Reply to the email with the subject "Demobilization Planning Meeting to be Held in 20 Minutes".)
All (Airport)
Mar 18 1102
Facilitator note
Note: Operations Staff: Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes". (Reply to the email with the subject "Demobilization Planning Meeting to be Held in 20 Minutes".)
All (Airport)
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Mar 18 1102
Facilitator note
Note: Public Information Staff: Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes". (Reply to the email with the subject "Demobilization Planning Meeting to be Held in 20 Minutes". )
All (Airport)
Mar 18 1102
Facilitator note
Note: Planning Staff: Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes". (Reply to the email with the subject "Demobilization Planning Meeting to be Held in 20 Minutes". )
All (Airport)
Mar 18 1102
Facilitator note
Note: Safety Staff: Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes". (Reply to the email with the subject "Demobilization Planning Meeting to be Held in 20 Minutes".)
All (Airport)
Mar 18 1102
New email message
Demobilization Planning Meeting to be Held in 20 Minutes - All hands prepare to demobilize. See bulletin from Planning containing rough outline (draft). Be prepared for a quick event briefing in a few minutes. Your attendance is mandatory. Forward this email to your Section Chief with any input you might have. We will discuss status updates and plans going forward for demobilization efforts.
Deputy Operations
Finance/Administration Staff, Airport Law Enforcement Staff, Logistics Staff, Observer, Operations Staff, Public Information Staff, Planning Staff, Safety Staff
Mar 18 1103
Facilitator note
Note: Operations Section ChiefSafety OfficerFinance/Administration Section ChiefPublic Information OfficerEOC CommanderAirport Law EnforcementPlanning Section ChiefLogistics Section Chief: Fill out your slides for the "Airport Planning Meeting 2". (Gather issues and answers for the Planning Meeting. Issues may relate to general future operations, or to specific missions being worked in the EOC. Click the "Meeting" button to your left to open the Meeting window. Compose a slide, using the drop-down box at the top to select the title.)
All (Airport)
DEMOBILIZATION PLANNING MEETING
TIME TYPE DESCRIPTION FROM TO
Mar 18 1200
Display weather data on web site.
68 Partly Cloudy, 69 Partly Cloudy, 62 Sunny, 64 Sunny, 65 Sunny All
Mar 18 1200
Somebody at office door
Visitor: This was a tough situation, everybody. Good work. Before we start the planning meeting for demobilization, let's do a very quick hotwash. Get on chat to discuss this question: in your opinion, what ONE thing could have helped in a significant way. We will start with the Logistics
Deputy Operations All (Airport)
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Section Chief and work our way around.
DEMOBILIZATION AND CLEAN-UP
TIME TYPE DESCRIPTION FROM TO
Mar 19 1100
Add an item to the status window
Fire Out at Birmingham Intl. All
Mar 19 1100
Add an item to the status window
45 injured, 27 fatalities All
Mar 19 1100
Add an item to the status window
Operations to resume soon All
Mar 19 1100 Tv Accident Casualties All
Mar 19 1101
Realistic radio message
IC requests cranes and flatbed trucks. Liaison to CP All (Airport)
Mar 19 1101
Facilitator note
Note: Operations Section Chief: The command post has requested cranes and flatbed trucks. Contact Logistics using the topic "Cranes and Flatbed Trucks Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Cranes and Flatbed Trucks Needed at CP".)
All (Airport)
Mar 19 1101
Realistic radio message
IC requests maintenance and electricians for repairs to signs and damaged runway lights on runway 22.
Liaison to CP All (Airport)
Mar 19 1101
Facilitator note
Note: Operations Section Chief: The command post has requested electricians. Contact Logistics using the topic "Electricians Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Electricians Needed at CP".)
All (Airport)
Mar 19 1101
Realistic radio message
Sweeper requested to clear runway of remaining debris. Liaison to CP All (Airport)
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Mar 19 1101
Facilitator note
Note: Operations Section Chief: The command post has requested a sweeper. Contact Logistics using the topic "Sweeper Needed at CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Logistics using the topic "Sweeper Needed at CP".)
All (Airport)
Mar 19 1101
Realistic radio message
Soil remediation requested. Hazmat to stand by. Liaison to CP All (Airport)
Mar 19 1102
New email message
Schedule final inspection - Prior to re-opening of runway, we need a final inspection of pavement, lighting, marking, signage, and safety areas.
Deputy Operations Operations Section Chief
Mar 19 1102
New email message
FBI locates Hogarth - FBI says they located Hogarth. He tried to hide among the victims transported to the hospital and was discovered trying to escape his hospital room. He is now under arrest and detained at the hospital while being treated for upper-body burns.
Communications Center All (Airport)
Mar 19 1102
New email message
Final Receipts - Before leaving, be sure to submit all receipts and paperwork to Finance. Deputy Operations All (Airport)
Mar 19 1102 Bulletin NOTAM Runway 22 Open Communications
Center All
Mar 19 1102
New email message
Accountability - This is the attorney for the Board. The Board chairman requests you be advised of a possible pending lawsuit against Fairway Fuelers. Keep that information under close hold, but advise your staff of the confidential nature of the incident. The Chairman requests a meeting with you in the Board offices next week. He asks that you provide a report of Lessons Learned. Specifically: was there anything that could have been done to prevent this? Your Financial officer is expected to attend, and also provide of brief of costs incurred.
Airport Board MemberEOC Commander, Finance/Administration Section Chief
Mar 19 1104
New email message
Damage Assessment - Send your Damage Assessment information by forwarding this email to the Planning Section Chief with your input.
Deputy Operations
All (Airport)blic Information Officer, Public Information Staff, Planning Staff, Safety Officer, Safety Staff
Mar 19 1104
Facilitator note
Note: Public Information StaffPlanning StaffOperations StaffSafety OfficerSafety StaffPlanning Section ChiefOperations Section ChiefCommunications Unit LeaderFinance/Administration Section ChiefFinance/Administration StaffAirport Law Enforcement StaffEOC CommanderPublic
All (Airport)
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Information OfficerAirport Law EnforcementLogistics StaffLogistics Section Chief: Respond to the email from Deputy Ops about "Damage Assessment". (Reply to the email with the subject "Damage Assessment".)
Mar 19 1104
New email message
Procurement - Can you give the EOCC another budget update for costs-to-date and future costs associated with the event? Forward this email to the EOCC with new budget figures. Once completed, you are released from the EOC, but make arrangements to stand by.
Deputy Operations Finance/Administration Section Chief
Mar 19 1104
Facilitator note
Note: Finance/Administration Section Chief: Respond to the email from Deputy Ops about "Procurement". (Reply to the email with the subject "Procurement".)
All (Airport)
Mar 19 1104
New email message
Re: Budget Update - Costs Incurred Summary #2: \n (a) Labor: $22,431 \n (b) Equipment: $4,502 \n (c) Other: 1,299 \n (d) No estimates yet on loss of income costs.
Finance/Administration Section Chief
Deputy Operations, EOC Commander
Mar 19 1105
Phone call is being received.
Caller: Okay, good.
Can you send a team of maintenance and electricians for repairs to signs and damaged runway lights on runway 22?
Operations Section Chief Logistics Section Chief
Mar 19 1105
Facilitator note
Note: Logistics Section Chief: The command post has requested electricians. Contact Staging using the topic "Deliver Electricians to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Electricians to CP".)
All (Airport)
Mar 19 1105
Phone call is being received.
Caller: Okay, you got it.
How many maintenance and electricians do you need for the repairs to signs and runway lights on runway 22? What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 19 1105
Phone call is being received.
Caller: Okay, I will let them know.
They're going to need cranes and flatbed trucks in order to start moving off these airplane parts to the investigation hangar. Can you send that equipment over? Drivers, also.
Operations Section Chief Logistics Section Chief
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Mar 19 1105
Facilitator note
Note: Logistics Section Chief: The command post has requested cranes and flatbed trucks. Contact Staging using the topic "Deliver Cranes and Flatbed Trucks to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Cranes and Flatbed Trucks to CP".)
All (Airport)
Mar 19 1105
Phone call is being received.
Caller: Okay, you got it.
How many cranes and flatbed trucks are needed to start moving off the airplane parts to the investigation hangar? What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 19 1106
Add main story to web site.
Airport Worker Arrested All
Mar 19 1107
Phone call is being received.
Caller: Okay, thanks much.
Runway 22 needs to be cleared of debris. Can you send that equipment over? The sweeper, I mean.
Operations Section Chief Logistics Section Chief
Mar 19 1107
Facilitator note
Note: Logistics Section Chief: The command post has requested a sweeper. Contact Staging using the topic "Deliver Sweeper to CP". (Requests from the scene need to be coordinated among Logistics, Operations, and Staging to get supplies and equipment to the Command Post as quickly as possible. Your task can be done by contacting Staging using the topic "Deliver Sweeper to CP".)
All (Airport)
Mar 19 1107
Phone call is being received.
Caller: Okay, I hear you.
Are they ready for runway 22 to be swept? What do you need from Logistics to get that done?
Logistics Section Chief Staging Manager
Mar 19 1107
New email message
Hotwash - Before leaving, everyone must fill out a hotwash form with any lessons learned and post it to the bulletin board.
Deputy Operations All (Airport)
Mar 19 1107
Facilitator note
Note: Public Information StaffPlanning StaffOperations StaffOperations Section ChiefSafety OfficerFinance/Administration StaffFinance/Administration Section ChiefCommunications Unit LeaderSafety
All (Airport)
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StaffAirport Law Enforcement StaffPublic Information OfficerEOC CommanderAirport Law EnforcementPlanning Section Chief: Respond to the email from Deputy Ops about "Hotwash". (Reply to the email with the subject "Hotwash".)
Mar 19 1108
Publish Meeting slides
Outbrief All (Airport)
A.7.2 Sabotage – Assessed Tasks by Role
AIRPORT LAW ENFORCEMENT
Call in local law enforcement.
Collaborate to post security detail at the temporary shelters on scene.
Fill out your slides for the "Airport Planning Meeting 2".
Fill out your slides for the "Airport Planning Meeting".
Form a search party to locate Hogarth.
Post the Incident Checklist to the bulletin board.
Post your brief to local law enforcement.
Provide a brief to local law enforcement.
Respond to the email from Command Post Liaison about "Fireman Okay".
Respond to the email from Deputy Ops about "Board Inquiry - Update Requested".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Hogarth at Large".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Plan Outline".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
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Respond to the email from Local Police about "FBI on site".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
Send airport police to secure the scene. Be sure they know the safest route.
Set up escorts for local law enforcement.
Suspend SIDA access for Hogarth.
The command post has requested perimeter security. Contact your staff to assign officers to the scene. Use the topic
"Perimeter Security Needed at CP".
AIRPORT LAW ENFORCEMENT STAFF
Post the Incident Checklist to the bulletin board.
Respond to the email from Command Post Liaison about "Fireman Okay".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes".
Respond to the email from Deputy Ops about "Hogarth at Large".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Planning Meeting Soon".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from Local Police about "FBI on site".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
COMMUNICATIONS UNIT LEADER
Post the Incident Checklist to the bulletin board.
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Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Plan Outline".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
EOC COMMANDER
Assign duties to your staff.
Fill out your slides for the "Airport Planning Meeting 2".
Fill out your slides for the "Airport Planning Meeting".
Post the Incident Checklist to the bulletin board.
Respond to the email about "2nd Update Requested".
Respond to the email about "Update to Board Requested".
Respond to the email from Command Post Liaison about "Fireman Okay".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from about "Board Requests Financials".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
FINANCE/ADMINISTRATION SECTION CHIEF
Fill out your slides for the "Airport Planning Meeting 2".
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Fill out your slides for the "Airport Planning Meeting".
Post the Incident Checklist to the bulletin board.
Respond to the email from Deputy Ops about "Board Inquiry - Update Requested".
Respond to the email from Deputy Ops about "Budget Update".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Plan Outline".
Respond to the email from Deputy Ops about "Procurement".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
FINANCE/ADMINISTRATION STAFF
Post the Incident Checklist to the bulletin board.
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Planning Meeting Soon".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
INCIDENT COMMANDER
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Post the Incident Checklist to the bulletin board.
Respond to the email from Deputy Ops about "Plan Outline".
LIAISON TO CP
Respond to the email from Deputy Ops about "Board Inquiry - Update Requested".
LOGISTICS SECTION CHIEF
Arrange for helicopter transportations for victims.
Collaborate with Staging to set up temporary shelters on scene, using the topic "Deliver shelters to CP".
Fill out your slides for the "Airport Planning Meeting 2".
Fill out your slides for the "Airport Planning Meeting".
Get an escort team set up. Be sure they know the safest route.
LEO has requested lights for the search and investigation. Contact Staging using the topic "Deliver Lights to LEO".
Post the Incident Checklist to the bulletin board.
Respond to the email from Deputy Ops about "Board Inquiry - Update Requested".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Plan Outline".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
Send a liaison for your section to the scene using the safest route.
The FBI requests light plants from fueling area to point of impact. Contact Staging using the topic "Deliver Lights for FBI".
The command post has requested a sweeper. Contact Staging using the topic "Deliver Sweeper to CP".
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The command post has requested blankets and water. Contact Staging using the topic "Deliver Blankets and Water to CP".
The command post has requested cranes and flatbed trucks. Contact Staging using the topic "Deliver Cranes and Flatbed
Trucks to CP".
The command post has requested electricians. Contact Staging using the topic "Deliver Electricians to CP".
The command post has requested hot chocolate. Contact Staging using the topic "Deliver Hot Chocolate to CP".
The command post has requested lights and a generator. Contact Staging using the topic "Deliver Lights and Generator to
CP".
The command post has requested non-injured transport. Contact Staging using the topic "Deliver Non-Injured Transport to
CP".
The command post has requested snacks. Contact Staging using the topic "Deliver Snacks to CP".
The command post has requested weather safe flooring. Contact Staging using the topic "Deliver Weather Safe Flooring to
CP".
The command post has requested wet weather gear. Contact Staging using the topic "Deliver Wet Weather Gear to CP".
LOGISTICS STAFF
Post the Incident Checklist to the bulletin board.
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes".
Respond to the email from Deputy Ops about "Planning Meeting Soon".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
OPERATIONS SECTION CHIEF
Collaborate with Logistics to set up temporary shelters on scene, using the topic "Shelters needed".
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Fill out your slides for the "Airport Planning Meeting 2".
Fill out your slides for the "Airport Planning Meeting".
Get Animal Control on the scene.
Get manifest delivered to the Command Post.
Post the Incident Checklist to the bulletin board.
Respond to the email from Deputy Ops about "Board Inquiry - Update Requested".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Plan Outline".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
Send a liaison for your section to the scene using the safest route.
The command post has requested a non-injured transport. Contact Logistics using the topic "Non-Injured Transport Needed
at CP".
The command post has requested a sweeper. Contact Logistics using the topic "Sweeper Needed at CP".
The command post has requested blankets and water. Contact Logistics using the topic "Blankets and Water Needed at CP".
The command post has requested cranes and flatbed trucks. Contact Logistics using the topic "Cranes and Flatbed Trucks
Needed at CP".
The command post has requested electricians. Contact Logistics using the topic "Electricians Needed at CP".
The command post has requested hot chocolate. Contact Logistics using the topic "Hot Chocolate Needed at CP".
The command post has requested lights. Contact Logistics using the topic "Lights Needed for FBI".
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The command post has requested lights. Contact Logistics using the topic "Lights Needed for LEO".
The command post has requested lights. Contact Logistics using the topic "Lights and Generator Needed at CP".
The command post has requested snacks. Contact Logistics using the topic "Snacks Needed at CP".
The command post has requested weather safe flooring. Contact Logistics using the topic "Weather Safe Flooring Needed at
CP".
The command post has requested wet weather gear. Contact Logistics using the topic "Wet Weather Gear Needed at CP".
OPERATIONS STAFF
Get Animal Control on the scene.
Post the Incident Checklist to the bulletin board.
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Planning Meeting Soon".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
PLANNING SECTION CHIEF
Assign someone to maintain the main airport map.
Begin planning your mission-critical tasks for the long term.
Coordinate with Operations and Logistics to mitigate damage to the taxiways from the fueler ramp area to runway unknown.
Create a 72-Hour Plan.
Fill out your slides for the "Airport Planning Meeting 2".
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Fill out your slides for the "Airport Planning Meeting".
Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news.
Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news.
Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news.
Post any relevant maps to the bulletin board.
Post the Incident Checklist to the bulletin board.
Prepare for NTSB arrival.
Respond to the email from Deputy Ops about "Board Inquiry - Update Requested".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Plan Outline".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
PLANNING STAFF
Create a 72-Hour Plan.
Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news.
Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news.
Perform intelligence gathering throughout the duration of the incident and keep the EOC Commander informed of key news.
Post the Incident Checklist to the bulletin board.
Respond to the email from Deputy Ops about "Damage Assessment".
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Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Planning Meeting Soon".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
PUBLIC INFORMATION OFFICER
A Briefing Schedule should be provided to the media.
A press release should be provided to the media.
Coordinate a final press conference for the EOCC.
Determine a Media Room location.
Fill out your slides for the "Airport Planning Meeting 2".
Fill out your slides for the "Airport Planning Meeting".
Find out the AEROS Airlines phone number for their Public Information Hotline.
Post the Incident Checklist to the bulletin board.
Publish a Press Conference schedule.
Respond to the email about "Press Release Input Requested".
Respond to the email about "Updated situation".
Respond to the email from Deputy Ops about "Board Inquiry - Update Requested".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Hotwash".
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Respond to the email from Deputy Ops about "Plan Outline".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from Deputy Ops about "Talking Points".
Respond to the email from Deputy Ops.
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
Set up a Media Room.
Set up an Employee Hotline
The EOC Commander will need your steady supply of Talking Points as the situation evolves.
Work with AEROS Airlines to craft a press release.
Write and post Talking Points for the EOC Commander.
PUBLIC INFORMATION STAFF
Find out the AEROS Airlines phone number for their Public Information Hotline.
Post the Incident Checklist to the bulletin board.
Publish a Press Conference schedule.
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Planning Meeting Soon".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from the Clerk about "Backup Staff".
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Respond to the email from the Clerk.
Write and post Talking Points for the EOC Commander.
SAFETY OFFICER
Determine the safest route to the scene and post it to the bulletin board.
Fill out your slides for the "Airport Planning Meeting 2".
Fill out your slides for the "Airport Planning Meeting".
Issue rest cycle guidance to the command post.
Post the Incident Checklist to the bulletin board.
Respond to the email from Command Post Liaison about "Fireman Okay".
Respond to the email from Deputy Ops about "Board Inquiry - Update Requested".
Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Outcome of Traumatic Stress".
Respond to the email from Deputy Ops about "Plan Outline".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from Deputy Ops.
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
Take care of the spillage on runway area.
SAFETY STAFF
Post the Incident Checklist to the bulletin board.
Respond to the email from Command Post Liaison about "Fireman Okay".
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Respond to the email from Deputy Ops about "Damage Assessment".
Respond to the email from Deputy Ops about "Demobilization Planning Meeting to be Held in 20 Minutes".
Respond to the email from Deputy Ops about "Hotwash".
Respond to the email from Deputy Ops about "Planning Meeting Soon".
Respond to the email from Deputy Ops about "Status Update - Effect of Weather on Plans".
Respond to the email from Deputy Ops.
Respond to the email from the Clerk about "Backup Staff".
Respond to the email from the Clerk.
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A.8 Scenario: Terminal Fire
A.8.1 Terminal Fire – Scenario Outline
SCENARIO SET-UP
TIME TYPE DESCRIPTION FROM TO
Aug 1 0755
Important information
Introduction All
Aug 1 0756
Add side story to web site.
Lottery All
Aug 1 0756
Display weather data on web site.
92 Sunny, 92 Sunny, 89 Partly Cloudy, 86 Scattered Showers, 83 Rain All
Aug 1 0756 Bulletin Aviation References Clerk All
Aug 1 0756 Bulletin Acronyms Clerk All
Aug 1 0756
Add an item to the status window
Air Travel Starting to Slow After Summer Season All
Aug 1 0756
Add an item to the status window
Local Play Premieres Tonight All
Aug 1 0756
New email message
ICS Roles and Responsibilities - Here is a brief description of ICS Roles and Responsibilities if you are unfamiliar with NIMS.
EOC Deputy All (Airport)
TANKER IMPACTS BUILDING
TIME TYPE DESCRIPTION FROM TO
Aug 1 0801
Phone call is being received.
Caller: I'd like to report a crash of a vehicle in the terminal area!
You: Ok, what happened?
Caller: I don't know... this truck just crashed into the building and now the building is on fire!
You: Hold tight. Someone will be down there
Local Citizen Communications Center
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right away.
Aug 1 0802
Realistic radio message
This is the Comm Center. We have several reports by passengers and employees that there has been some sort of crash into the terminal at gate B12. There is also a report of a fire.
Communications Center All (Airport)
Aug 1 0803
Realistic radio message
This is Fire Chief 1. I am establishing ICS - I am the IC. The command post is located 200 feet upwind from the fire site. Requesting law enforcement and airport operations to respond to the command post. Comm Center, please call for mutual aide fire and ambulance response. Operations, please establish the EOC.
Incident Commander All (Airport)
Aug 1 0803
Realistic radio message
The affected concourse has lost power, but e-power is working. Also, there is an alarm that has been activated by the fire sprinkler system.
Maintenance All (Airport)
Aug 1 0804
Realistic radio message
This is the IC. I need all available airport resources to assist with evacuating the affected terminal.
Incident Commander All (Airport)
Aug 1 0805
Realistic radio message
The Airport Duty Officer has activated the EOC and is the EOCC. The EOCC is requesting a representative from maintenance, finance, landside operations, airside operations, ARFF, and police to respond.
Communications Center All (Airport)
Aug 1 0806
Phone call is being received. We understand you have a fire at the airport - is
it a terrorist act? We need a statement.
Reporter Public Information Officer
Aug 1 0806
New email message
Briefing - Be prepared for a quick event briefing in a few minutes. Bring all status updates. Planning needs an IAP. Logistics needs an update on Procurement. Ops Chief needs a status update. Finance needs your emergency budget. Safety needs to prepare a slide for immediate and long-term concerns. PIO needs to create a media brief.
Liaison Officer All (Airport)
Aug 1 0806
Realistic radio message
I need to get all of these aircraft adjacent to the scene moved away. Incident Commander Operations Section
Chief
Aug 1 0806
New email message
Resource Needs - EOCC requests long-term resource needs. Liaison Officer Planning Section Chief
Aug 1 0807
Phone call is being received.
Caller: Media is in the airport and wants a brief of the situation.
You: I will contact the PIO and get something organized.
Communications Center EOC Commander
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Aug 1 0807
Facilitator note
Note: EOC Commander: Contact the PIO to setup a briefing for the media. (Call the PIO using the topic "Discuss Media Briefing".)
All (Airport)
Aug 1 0807
Facilitator note
Note: Players can now call EOC Commander, to discuss:
Discuss Media Briefing:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 1 0807
New email message
Media Briefing - The media has arrived. Please set up a press conference. EOC Commander Public Information
Officer
Aug 1 0807
Realistic radio message
Need escorts for city fire and ambulances. Incident Commander Operations Section Chief
Aug 1 0808
Somebody at office door
Visitor: I just wanted to advise you that the security checkpoints are closed and TSA is evacuating.
You: Ok.
TSA Representative All (Airport)
PLANNING MEETING
TIME TYPE DESCRIPTION FROM TO
INCIDENT
TIME TYPE DESCRIPTION FROM TO
Aug 1 0931
Realistic radio message
There are people running from the terminal onto the ramp areas, and there are vehicles and fire trucks swerving to avoid them.
Communications Center
Operations Section Chief
Aug 1 0931
Facilitator note
Note: Liaison Officer: Inform the Operations Chief that you are in the process of obtaining resources to help with organize the people on the ramp areas. (Call the Operations Chief using the topic "Passenger Organization".)
All (Airport)
Aug 1 0931
Facilitator note
Note: Players can now call Liaison Officer, to discuss:
Passenger Organization:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Aug 1 0931
Realistic radio message
Police are reporting there is a lot of smoke in the concourse, and there are several people becoming overwhelmed.
Communications Center EOC Commander
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Aug 1 0931
New email message
72 Hour Schedule - EOCC requests the 72 Hour staffing schedule. Liaison Officer Planning Section Chief
Aug 1 0931
Facilitator note
Note: Planning Section Chief: Create a 72 Hour Schedule draft, and send it to the EOCC, making sure to CC the Liaison Officer. (Email your schedule to the EOCC and Liaison Officer, using the subject "72 Hour Schedule draft")
All (Airport)
Aug 1 0932
Realistic radio message
This is the fire captain. I have established a second command post inside the terminal, which will be called IC 2. It is located in the central lobby, just as you exit the concourse. I would also like to establish a mass casualty response due to heavy smoke and people down.
Incident Commander EOC Commander
Aug 1 0932
New email message
More Escorts - I've got escorts for the city fire truck and ambulances. Let me know if you need more.
Staging Manager Planning Section Chief
Aug 1 0932
New email message
NOTAM - The airport is NOTAM due to fire and unsecured ramp areas. Liaison Officer
All (Airport)rport Law Enforcement, Airport Law Enforcement Staff, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Aug 1 0932
Add main story to web site.
Fire at Airport All
Aug 1 0933
New email message
Logistical Support - We need some logistical support out here with caution tape, barricades, and also food and water for responders.
Incident Commander Operations Section Chief
Aug 1 0933
New email message
Update - Please provide an update. We are most concerned that this may be a terrorist event.
Airport Board Chairperson EOC Commander
Aug 1 0933
Facilitator note
Note: EOC Commander: Provide an update of the situation to the Board. (Send an email to the Board Chairperson, using the subject "Situation Update".)
All (Airport)
Aug 1 0934
Realistic radio message
This is IC2. I need ambulances on the upper roadway. Triage is set up in the main lobby. Incident Commander Operations Section
Chief
Aug 1 0934
Somebody at office door
Visitor: We are representing the airlines and want to know when the airport will reopen. We have aircraft enroute and we have no information.
AEROS Airlines All (Airport)
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You: There will be a briefing for the airlines within the hour.
Aug 1 0934
New email message
Briefing for Airlines - Please coordinate a briefing with all of the airlines. We need to keep them in the loop on the situation.
EOC Commander Liaison Officer
Aug 1 0934
Realistic radio message
Police report a large number of people have exited the terminal and are blocking the upper roadway. Ambulances cannot get to the terminal.
Communications Center EOC Commander
Aug 1 0935
Phone call is being received.
This is AEROS Airlines - we have two lost children at the ticket counter. Where should we send them?
AEROS Airlines Ticket Agent EOC Commander
Aug 1 0935
New email message
Brief Media - We need to brief the media that this is not terrorism. Liaison Officer Public Information
Officer
Aug 1 0935
Phone call is being received.
Caller: Request buses for non-injury transport. We need to get these people off the roadway to an alternate site.
You: Agreed. I'll coordinate a dedicated non-injured passenger area.
Incident Commander Operations Section Chief
Aug 1 0936
Realistic radio message
How are we doing on those buses for passengers on the ramp area? They're in danger from ramp vehicles and aircraft.
Incident Commander Operations Section Chief
Aug 1 0936
Phone call is being received.
Caller: CNN is here in the lobby interviewing passengers.
Communications Center
Public Information Officer
Aug 1 0936
New email message
Send Buses - I've got your buses for both roadway and airside. Where do I send them? Staging Manager Planning Section Chief
Aug 1 0936
Realistic radio message
A ramp worker has just been struck by a catering truck. I need an ambulance out here with escorts.
Incident Commander Operations Section Chief
Aug 1 0937
New email message
Personnel - Send personnel to help with perimeter security. Incident Commander Operations Section
Chief
Aug 1 0937
New email message
Escort - I've got the ambulance and escort for IC1. Where do you want them? Staging Manager Planning Section Chief
Aug 1 0938
New email message
Transport - Transportation of victims has begun. Can you confirm life flight? Incident Commander Operations Section
Chief
Aug 1 0938
Realistic radio message
We need LEOs out here to investigate all these accidents, including the original fire. Liaison Officer EOC Commander
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Aug 1 0938
Facilitator note
Note: Operations Section Chief: Contact the LEO and see if they can get some officers out to the scene to gather evidence. (Call the LEO using the topic "Evidence Gathering".)
All (Airport)
Aug 1 0938
Facilitator note
Note: Players can now call Operations Section Chief, to discuss:
Evidence Gathering:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
CLEAN UP
TIME TYPE DESCRIPTION FROM TO
Aug 1 1001
Phone call is being received.
This is Fox News. Where shall we go for a briefing? Are there any updates on the terrorist group? Is anyone claiming responsibility yet?
Reporter Public Information Officer
Aug 1 1001
Realistic radio message
This is the IC. I have confirmed with IC2 that the fire is out. We will need building materials to secure the damaged areas. City fire trucks will continue to stand by in case of hot spots.
Incident Commander Operations Section Chief
Aug 1 1001
Phone call is being received.
Caller: Why is the media still reporting this as an act of terrorism? Can you confirm or deny that?
You: The PIO has set up formal briefings every 15 minutes in the main conference room.
Caller: OK, so why do they still think it is terrorism?
You: Because we don't know why the accident happened, and investigation will have to be done once this settles down a bit.
Caller: How long will that take, and who is doing the investigation?
You: Our LEOs are gathering evidence. Until then, we just don't know.
Caller: You're accountable to this Board, so make sure accurate information is released. I want everything cleared through the Board before it goes to the media.
Airport Board Chairperson EOC Commander
Aug 1 1002
New email message
Investigation - I have your investigation teams all ready. Where do you want them? Staging Manager Planning Section Chief
Aug 1 1002
Phone call is being
Caller: We have confirmed 2 persons are dead, 2 critically injured, and more than 100 are
Incident Commander Operations Section Chief
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received.
suffering smoke inhalation. All have been transported to the area hospitals.
You: Ok, thanks for the update.
Aug 1 1002
Realistic radio message
Be advised, all passengers are clear of the roadway and injured have been transported. I am shutting down the CP in the main terminal.
Incident Commander Operations Section Chief
Aug 1 1002
Realistic radio message
Maintenance reported that the toilets in the damaged terminal, including ticket lobby area where evacuated passengers are still present, are backing up because they are not on e-power.
Communications Center EOC Commander
Aug 1 1003
New email message
Demobilization Plan - We need a demobilization plan and shift briefing prepared. Shift briefing should include all updates on situation status, resource status, finance, and PIO briefings.
Liaison Officer All (Airport)
Aug 1 1003
Realistic radio message
We have families and loved ones arriving to pick people up. How do they find them?
Airport Law Enforcement EOC Commander
Aug 1 1003
Realistic radio message
We need to make sure these stranded passengers have food and water. Incident Commander Operations Section
Chief
Aug 1 1004
Somebody at office door We want to know when the airport will reopen
and what gates are available?
AEROS Airlines EOC Commander
Aug 1 1004
Realistic radio message
The airfield is all clear of passengers and the LEOs have secured the fire site. The LEO is taking over as IC. We are returning to the station to re-supply.
Incident Commander Operations Section Chief
DEMOB
TIME TYPE DESCRIPTION FROM TO
Aug 1 1501
Publish Meeting slides
Shift Change Brief All (Airport)
Aug 1 1501
New email message
Budget Update - Can you give me another budget update for Procurement? And future costs associated with the event?
Finance/Administration Section Chief Logistics Section Chief
Aug 1 1501
New email message
Demobilization Plan - The Demobilization Plan is initiated.
Logistics All (Airport)rport Law Enforcement, Airport Law Enforcement Staff, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff,
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Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Aug 1 1502
New email message
Construction Materials - I have all the construction materials - where do you want them?
Staging Manager Logistics Section Chief
Aug 1 1502 Bulletin NOTAM Operations Staff All
Aug 1 1503
New email message
Final Report - Finance and Planning section chiefs need to do a final report to the EOCC and then are released from the EOC. After that, they are on standby.
Liaison Officer All (Airport)
Aug 1 1505
New email message
EOC staffing - The EOC will remain staffed in a skeletal fashion with Airport Operations duty persons acting as EOCC. Also, Maintenance will be serving as Logistics section chief until building repairs are completed and all airport operating areas are restored to normal.
Communications Center All (Airport)
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A.8.2 Terminal Fire – Assessed Tasks by Role
EOC COMMANDER
Contact the PIO to setup a briefing for the media.
Provide an update of the situation to the Board.
LIAISON OFFICER
Inform the Operations Chief that you are in the process of obtaining resources to help with organize the people on the ramp
areas.
OPERATIONS SECTION CHIEF
Contact the LEO and see if they can get some officers out to the scene to gather evidence.
PLANNING SECTION CHIEF
Create a 72 Hour Schedule draft, and send it to the EOCC, making sure to CC the Liaison Officer.
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A.9 Scenario: Water Rescue
A.9.1 Water Rescue – Scenario Outline
SCENARIO SET-UP
TIME TYPE DESCRIPTION FROM TO
Nov 12 2100
Important information
Introduction All
Nov 12 2100
Add main story to web site.
Air Travel Improving All
Nov 12 2100
Add side story to web site.
Lotto All
Nov 12 2100
Display weather data on web site.
37 Thunderstorms, 41 Rain, 40 Rain, 4342 Cloudy, 42 Cloudy All
Nov 12 2100
Add an item to the status window
Rain Coming Soon All
Nov 12 2100
Add an item to the status window
High Holiday Travel at Birmingham Intl. All
Nov 12 2100 Bulletin List of Acronyms Exercise Control All
Nov 12 2100
New email message
Understanding the ICS - Here are some documents that will help you with understanding the Incident Command Structure and the roles and responsibilities within it.
Exercise Control All (Airport)
Nov 12 2100 Bulletin Useful Links Exercise Control All
Nov 12 2100 Bulletin IAP Template Exercise Control All
Nov 12 2100
New email message
FAA Circular 150/5210-13B - Attached please find FAA Circular entitled Water Rescue Plans, Facilities, and Equipment (number 150/5210-13B) for your ready reference.
Exercise Control All (Airport)
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Nov 12 2100 Bulletin Beaufort Wind Scale Exercise Control All
Nov 12 2101
Phone call is being received.
Caller: You will want to refer to your Airport Emergency Plan for severe weather. Task someone on your team to locate and post the document.
Exercise Control EOC Commander
Nov 12 2101
Facilitator note
Note: EOC Commander: There is confirmation of severe weather region-wide. Stand up the EOC. (Delegate this task to your Deputy. Call him using the topic "Activate EOC" and task him to activate the EOC. Tell him to have Maintenance, ARFF and LEO respond to the EOC.)
All (Airport)
Nov 12 2101
Facilitator note
Note: Players can now call EOC Commander, to discuss:
Activate EOC:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
WATER ACCIDENT
TIME TYPE DESCRIPTION FROM TO
Nov 12 2102
Add main story to web site.
High Travel Day All
Nov 12 2102 Bulletin NWS High Winds Warning National Weather
Service All
Nov 12 2102
New email message
Record-Keeping Duties - At the upcoming stand-up meeting, the Commander will assign record-keeping duties for the following: Event Log - Major decisions, significant events, meeting action items, and other signification information is to be continuously recorded by the Note Taker. This person will use the Event Log as his primary tool. Resource Status Log - Attached is a resource status log. One person will have responsibility to keep this log up to date and post or distribute as necessary. This person will coordinate with the map keeper to let him/her know when resources have been deployed to the command post. Map Keeper - This person will work closely with the person managing the Resource List. When a resource is deployed to the scene, the appropriate icon is to be placed on the map.
EOC Deputy
Communications Staff, Communications Unit Leader, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Nov 12 New email Tenant Warning - URGENT MEMORANDUM TO Airport Operations All (Airport)
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2103 message
ALL TENANTS AND CARRIERS ======================================= This is the airport operations office. We have just received a severe weather alert that strong thunderstorms are expected with heavy rainfall producing up to 2 inches per hour and wind gusts to 90 mph. Please ensure all ramp equipment is secured and trash bins are locked closed. Be aware of flying debris.
Supervisor
Nov 12 2103
Phone call is being received.
Caller: Operations issued an email to all tenants warning of the impending weather. The following considerations are noted: 1.   Tie down any equipment on the ramp 2.   Put lids on all trash containers and close dumpsters 3.   Fueling operations may be interrupted during periods of lightning 4.   Airport pump stations would be running in several areas around the ramps and movement areas to prevent flooding during heavy rains 5.   Contact the on duty Operations Officer for any concerns or questions.
Communications Center All (Airport)
Nov 12 2103
Phone call is being received. Hey, boss. Am I supposed to report in?
Clerk
Finance/Administration Section Chief, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Nov 12 2103
Facilitator note
Note: EOC Commander: Now that the EOC has been stood up, declare yourself the EOC Commander. Inform your staff verbally and notify the Confirm your intentions with the Comm Center. (Confirm your intentions with the Comm Center via email, using the subject "EOC Commander in Charge".)
All (Airport)
Nov 12 2103
Facilitator note
Note: Liaison Officer: Contact AEROS Airways and tell them we are requesting a representative to the EOC. (Call, email or radio AEROS Airways using the topic "Send AEROS Rep".)
All (Airport)
Nov 12 2103
Facilitator note
Note: Players can now call Liaison Officer, to discuss:
Send AEROS Rep:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2103
Facilitator note
Note: EOC Commander: You have an MCI on your hands. Issue a NOTAM to close the airport until further notice. This is a PRIORITY task. (Telephone the Tower with instructions to close the airport until further notice. Use the topic "NOTAM Close Immediately". You have 10 minutes.)
All (Airport)
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Nov 12 2103
Facilitator note
Note: Players can now call EOC Commander, to discuss:
NOTAM Close Immediately:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2104
Phone call is being received.
This is the Tower with an Alert 3. Flight 444, a Boeing 757, has crashed in the Atlantic Ocean, SOB unknown.
Airport Traffic Control All
Nov 12 2105
New email message
Emergency Declaration - The Commander requests an emergency declaration for procurement purposes.
EOC Deputy Finance/Administration Section Chief
Nov 12 2105
Realistic radio message
Is there specific gear for night work? What about for hazmat in the water? Airport Safety on Duty Safety Officer
Nov 12 2105
New email message
Stand Up Meeting at 2130 - The EOC Commander has assumed control of the EOC. Be prepared for a quick event briefing in at 2130 hours. Bring all status updates. Here's what he will need from you. From all of you, we will begin with a succinct situation status update of what you know so far. From supporting staff, provide assistance to your Officers and Section Chiefs. For section chiefs, officers, and liaisons, have ready the following: Planning: Provide a high-level list of immediate first tasks. Logistics: He needs an update on immediate first tasks. Operations: Give him a status update and your first steps. Financial Section: He needs your emergency budget and charge numbers. Safety: Prepare a list of immediate safety concerns. Law Enforcement: Prepare a short list of immediate concerns. Liaison Officer: Coordinate representatives from airlines, the traffic control tower, tenants, etc. PIO: Determine what to include in your first Press Release. Draft up a media schedule and prepare the Media Room.
EOC Deputy All (Airport)
Nov 12 2106
New email message
Info for Meeting - Finance - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks for your Section 2. Your budget charge numbers and rough budget estimate Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Finance/Administration Section Chief
Nov 12 2106
Facilitator note
Note: Finance/Administration Section Chief: A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-
All (Airport)
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priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Finance" with your draft list. Be prepared to brief it at the Stand-Up Meeting.)
Nov 12 2106
New email message
Info for Meeting - PIO - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. A draft of what you consider pertinent to include in the first press release Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research, or writing tasks.
EOC Deputy Public Information Officer
Nov 12 2106
Facilitator note
Note: Public Information Officer: A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - PIO" with your draft list. Be prepared to brief it at the Stand-Up Meeting.)
All (Airport)
Nov 12 2106
New email message
Info for Meeting - Liaison Officer - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Anticipated liaisons needed Respond to this email and cc the Commander before the meeting.
EOC Deputy Liaison Officer
Nov 12 2106
Facilitator note
Note: Liaison Officer: A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Liaison Officer" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1130.)
All (Airport)
Nov 12 2106
New email message
Info for Meeting - Operations - Not only will you be providing information you've gathered so far, but the Commander would like to see a draft list of what you consider high-level, high-priority, immediate first tasks. Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Operations Section Chief
Nov 12 2106
Facilitator note
Note: Operations Section Chief: A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Operations" with your draft list. Be prepared to brief it at the Stand-Up Meeting.)
All (Airport)
Nov 12 2106
New email message
Info for Meeting - Safety - Not only will you be providing information you've gathered so far, but
EOC Deputy Safety Officer
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the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Prepare a list of immediate and long-term concerns for Safety issues. Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
Nov 12 2106
Facilitator note
Note: Safety Officer: A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Safety" with your draft list. Be prepared to brief it at the Stand-Up Meeting.)
All (Airport)
Nov 12 2106
New email message
Info for Meeting - Law Enforcement - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. Prepare a list of immediate and long-term concerns for law enforcement Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Airport Law Enforcement
Nov 12 2106
Facilitator note
Note: Airport Law Enforcement: A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Law Enforcement" with your draft list. Be prepared to brief it at the Stand-Up Meeting.)
All (Airport)
Nov 12 2106
New email message
Info for Meeting - Logistics - Not only will you be providing information you've gathered so far, but the Commander would like to see: 1. A draft list of what you consider high-level, high-priority, immediate first tasks 2. EMAC resources Respond to this email and cc the Commander before the meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
EOC Deputy Logistics Section Chief
Nov 12 2106
Facilitator note
Note: Logistics Section Chief: A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Logistics" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1130.)
All (Airport)
Nov 12 2106
New email message
Info for Meeting - Planning - Not only will you be providing the results of your intel tasks, but the Commander would like to see a draft list of high-level, high-priority, immediate first tasks. Respond to this email and cc the Commander before the
EOC Deputy Planning Section Chief
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meeting. Also, remember to communicate with your staff, get their input, and possibly assign them supporting tasks such as research.
Nov 12 2106
Facilitator note
Note: Planning Section Chief: A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks. (Reply to the Deputy's email with the subject "Info for Meeting - Planning" with your draft list. Be prepared to brief it at the Stand-Up Meeting at 1130.)
All (Airport)
Nov 12 2109
Realistic radio message
This is Fire and Rescue. We have a mass casualty incident. I've just established the Command Post. I've activated a full call-out of mutual aid responders. We have a plane down in the water, broken into pieces on landing, survivors and dead bodies are in the water.
Incident Commander All (Airport)
Nov 12 2109
Facilitator note
Note: Logistics Section Chief: Support the Incident Commander by sending water, ice, hot beverages to the Command Post. (Locate a supply of water and ask staging to deliver to the Command Post. Use the topic "Send Water to Command Post".)
All (Airport)
Nov 12 2110
Notepad - Team
Fire and Rescue notified the EOC of mass casualty incident. Established the Command Post. Activated full call-out of mutual aid responders. Plane down in 2 pieces on landing, survivors and dead bodies are in the water. (Note from Deputy: Note-keeper, take over from here.)
EOC Deputy All
Nov 12 2111
Phone call is being received. What can you tell me? Any numbers you can
release on fatalities and injured?
ReporterPublic Information Officer, Public Information Staff
Nov 12 2111
Phone call is being received.
Caller: That is important now. It will be a big problem if we kill someone else due to poisoning. Someone needs to inform the proper authorities: EPA, Coast Guard, etc.
Do we know if there was any HAZMAT onboard? Are there actions we need to take to protect the Atlantic Ocean from fuel spill? Has anyone called the State Environmental Protection Agency?
EOC Deputy
Operations Section Chief, Operations Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Nov 12 2111
Somebody at office door
You have the primary responsibility for gathering intel, right? What sources are you using? Ok, so in addition to the National Weather Service, TV News, web news, and airport personnel, don't forget you can do some internet research, too. Be sure assign some research tasks to your staff so you can focus on decision-making.
EOC Deputy Planning Section Chief, Planning Staff
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Nov 12 2112
Realistic radio message
This is the Operations Liaison. Myself and the Logistics Liaison are here on scene. Operations
EOC Commander, Logistics Section Chief, Operations Section Chief, Planning Section Chief
Nov 12 2113
Realistic radio message
This is a quick update from the Command Post. The fuselage is split in two. There are passengers swimming. Several people have been pulled from the water already, with major to minor injuries. That's all the info I have for you at this point. The Logistics Liaison is compiling a list of equipment and supplies needed. That list will be text-messaged to the Logistics Section Chief in a few minutes.
Operations All (Airport)
Nov 12 2115
Add an item to the status window
Remove a previous status ticker item All
Nov 12 2115
Add an item to the status window
Remove a previous status ticker item All
Nov 12 2115
Add an item to the status window
High Winds Toss AEROS Flight 444 All
Nov 12 2115
Add an item to the status window
168 Souls on Board All
Nov 12 2115
Add an item to the status window
Wind, Weather, Night Time Hamper Rescue All
Nov 12 2115
New email message
Tent Request - We need a triage tent and morgue tent sent down right away. Logistics Logistics Section
Chief, Logistics Staff
Nov 12 2116
New email message
Information about DHS Reimbursement - The Commander requests information from you regarding potential DHS reimbursement for this incident. It is my understanding that by filing certain documents and following certain procedures, the Department of Homeland Security may reimburse Birmingham Intl. for the cost of this incident. Is that your understanding? Please reply with what you know about this, and if there is anything we should be doing right now. Please research this matter. We will be looking for a final report during Demobilization planning.
EOC Deputy Finance/Administration Section Chief
Nov 12 Facilitator Note: Finance/Administration Section Chief: You All (Airport)
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2116 note
have been assigned a research task by the Commander (via the Deputy). (First, respond to the Deputy's request for information by replying to the email with the subject "Information about DHS Reimbursement". Later, you will be asked to provide a final recommendation during Demobilization planning.)
Nov 12 2117
Add main story to web site.
AEROS Flight Crashes into Atlantic Ocean All
Nov 12 2118
Phone call is being received.
Caller: We have some information for you. Flight 444 had 168 souls on board. It was an international flight on its final leg from Italy. We're trying to find someone who speaks Italian to help at the scene. You might want to work on that, also.
Caller: We have confirmation of 0 injuries and 0 deaths. We know there are more, but this is the confirmed figure so far. There are bodies floating in the water, but, of course, rescuers are focusing efforts on surviving passengers.
Who is your EOC Liaison Officer, we are sending a rep now. Myself, actually.
AEROS Airlines Liaison
EOC Commander, Public Information Officer, Planning Section Chief
Nov 12 2120
Phone call is being received. What can you tell us about the crash?
ReporterPublic Information Officer, Public Information Staff
Nov 12 2120
Somebody at office door
Visitor: I was told to report to the EOC.
I'm supposed to report to the Liaison Officer. Who is that?
AEROS Airlines Liaison All (Airport)
Nov 12 2125
New email message
EOC Incident Action Plan (draft) - Be prepared to submit a draft of the EOC Incident Action Plan -- high-level bullet list -- to the Commander for approval within 10 minutes after the planning meeting. The Commander will share the Incident Commander's IAP once it is received.
EOC Deputy Planning Section Chief, Planning Staff
Nov 12 2125
Somebody at office door
Visitor: Just a quick reminder that the meeting is in 5 minutes. Clerk Airport Safety on Duty,
All (Airport)
STAND-UP MEETING
TIME TYPE DESCRIPTION FROM TO
Nov 12 2130
Publish Meeting slides
Stand-Up Meeting 1 All (Airport)
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MCI RESPONSE - SAR
TIME TYPE DESCRIPTION FROM TO
Nov 12 2200
Display weather data on web site.
43 Thunderstorms, 44 Rain, 44 Rain, 35 Scattered Showers, 38 Partly Cloudy All
Nov 12 2200
Add an item to the status window
Remove a previous status ticker item All
Nov 12 2200
Add an item to the status window
0 injured on Flight 444 All
Nov 12 2200
Add an item to the status window
Several survive with minor injuries All
Nov 12 2200
Add an item to the status window
Remove a previous status ticker item All
Nov 12 2200
Add an item to the status window
0 Dead All
Nov 12 2200
Add an item to the status window
Remove a previous status ticker item All
Nov 12 2200
Facilitator note
Note: Players can now call Operations, to discuss:
How many are injured?:
User: We would like to confirm the actual number of passengers injured. Do you have that figure?
SimPlayer: Yes. 0 are injured.
SimPlayer: There are 0 fatalities.
SimPlayer: One of the injured is a very pretty 13-year-old with braces. She sustained two broken legs. The press are scrambling to interview her.
All (Airport)
Nov 12 Facilitator Note: Players can now call Operations, to All (Airport)
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2200 note
discuss:
How many injured have been transported?:
User: How many injured have been transported to Autauga Hospital?
SimPlayer: Of the 0 injured, we are still treating two at the scene. The rest are at Autauga hospital or on their way.
Nov 12 2200
Facilitator note
Note: Players can now call Hospital Staff Member, to discuss:
Status of AEROS Patients:
User: What is the status of the patients taken in from AEROS Flight 444?
SimPlayer: We have 0 admitted.
User: Fatalities?
SimPlayer: We have 0 confirmed admissions with injuries. There are, to my knowledge, 0 fatalities.
User: What is the status of the injured?
SimPlayer: I don't have all the details, but most are in critical care. One young woman came in with two broken legs and multiple lacerations. That's all I have for you right now.
All (Airport)
Nov 12 2202
Phone call is being received. Do you need state emergency response
support? How can we help you?
Governor EOC Commander
Nov 12 2202
Facilitator note
Note: Logistics Section Chief: Determine if you have sufficient transportation to evacuate stranded passengers. (Radio, phone, or email the Transportation Unit using the topic "Bus Availability".)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss:
Bus Availability:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Planning Section Chief: Determine your transport needs (number of vehicles, hotel and shelter locations, etc.) and provide instructions to Logistics. (Phone, email, or radio Logistics Section Chief with evacuation details. Use the
All (Airport)
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topic "Evacuation Instructions".)
Nov 12 2202
Facilitator note
Note: Players can now call Planning Section Chief, to discuss:
Evacuation Instructions:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Finance/Administration Section Chief: Determine if nearby hotels and lodges have rooms available. Make payment arrangements. (Call or email the local lodge owner using the topic, "Evacuation Lodging".)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Finance/Administration Section Chief, to discuss:
Evacuation Lodging:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Operations Section Chief: Arrange Security for transportation points to evacuate stranded passengers. (Phone, email or radio the Law Enforcement Officer. Use the topic "Evacuation Transport Security".)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Operations Section Chief, to discuss:
Evacuation Transport Security:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Airport Law Enforcement: Determine if you have enough officers on duty to man transportation evacuation points. (Telephone your officer on duty. Use the topic "Security Manpower". You have 5 minutes.)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss:
Security Manpower:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Liaison Officer: You will need to inform carriers and others of the EOC decision and evacuation plan. (Email full details to Food Court vendors, airlines, and other pertinent parties using the subject "EOC Evacuation Plan".)
All (Airport)
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Nov 12 2202
Phone call is being received.
My boss, the Chairman, is asking for a quick breakdown of estimated costs. I know you are busy, and I apologize for calling in the middle of things. Do you have anything I can tell him? Can you email me a quick summary of your budget and costs to date?
Airport Board CFO
Finance/Administration Section Chief, Finance/Administration Staff
Nov 12 2202
Realistic radio message
Where are my extra blankets? Logistics Logistics Section Chief, Logistics Staff
Nov 12 2202
Facilitator note
Note: Logistics Section Chief: Your counterpart on scene, the Command Post Logistics Liaison, has reminded you of his request for blankets. Contact Staging and get those delivered. (Contact Staging by phone, email, or radio and ask for 400 blankets. Use the topic "Blanket for Command Post".)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss:
Blanket for Command Post:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202 Bulletin Number Injured from AEROS 444 Crash Hospital Staff Member All
Nov 12 2202
Facilitator note
Note: Planning Section Chief: As part of the Planning Section's intel-gathering duties, we need an update of the number of injured. Call the Operations Liaison at the Command Post to find out. (Telephone the Operations Liaison at the Command Post using the topic "Need injury stats". Report your findings to the EOC staff, verbally, by email, or by phone.)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Planning Section Chief, to discuss:
Need injury stats:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Public Information Officer: Put together a draft briefing schedule for the press. Task this to a staff member. Your staff person should be instructed to send the draft to you for your approval. Once approved, remember to post it for everyone. (Email or phone your PIO Staff with instructions to produce a briefing schedule. Use the topic "Prepare Briefing Schedule for Commander".)
All (Airport)
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Nov 12 2202
Facilitator note
Note: Players can now call Public Information Officer, to discuss:
Prepare Briefing Schedule for Commander:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Airport Law Enforcement: Law Enforcement needs to survey the airport to determine areas vulnerable to crime. (Call, email, or radio the LEO on duty to escort a Safety officer on duty for a joint survey. Use the topic "LE Survey Airport".)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Airport Law Enforcement, to discuss:
LE Survey Airport:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Liaison Officer: You need to determine carrier status to help inform planning. Contact airlines and request a status update. (Call AEROS Airlines using the topic "Carrier Update Requested".)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Liaison Officer, to discuss:
Carrier Update Requested:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Facilitator note
Note: Planning Section Chief: Delegate a task to your staff to keep current on the number of injured, transported and hospitalized. (Email a Planning Staff member to provide that intel every 20 minutes, and before meetings. Use the subject "Staff Intel Task for You".)
All (Airport)
Nov 12 2202
Realistic radio message
All rescue vessels are in use, but too many swimmers are still in the water. We have to get them out of the water faster. Send 5 more rescue vessels, or enough to accommodate another 60 people.
Operations Operations Section Chief, Operations Staff
Nov 12 2202
Realistic radio message
These people are chilled and they need hot chow. Logistics Logistics Section Chief,
Logistics Staff
Nov 12 2202
Realistic radio message
We need warming tents for injured awaiting transport, and hot chow for rescuers, too. Operations
Logistics Section Chief, Operations Section Chief
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Nov 12 2202
Phone call is being received.
Caller: Send an email/text message to all, informing them of any necessary comms frequencies or procedures. Follow up with the command post Operations Liaison to ensure your guidance is understood and being followed.
Do we need to be on any specific Marine radio frequency?
EOC Deputy Communications Unit Leader
Nov 12 2202
Phone call is being received.
We have a group of 10 volunteers who can man the food tent. Where should we report? We also have 2 psychologists who can work with those undergoing traumatic stress. They'll need a small tent. Can you arrange that?
American Red Cross Staff Liaison Officer
Nov 12 2202
New email message
LE Needed at Scene - Airport law enforcement is needed at the command post to help secure the scene until the National Transportation Safety Board (NTSB) investigators arrive.
EOC DeputyAirport Law Enforcement, Airport Law Enforcement Staff
Nov 12 2202
New email message
Safety Walk-Around - Assign someone to inspect for safety issues on scene. The Commander expects to see a Security Guidance Memo posted as well. Be sure to have your team look for violations of safety fundamentals: a. Deployment considerations; tethering and tending of swimmers b. Confined space and submerged space prohibitions c. Environmental hazards/aircraft hazards d. Thermal protection and floatation aids e. Signaling/identification aids f. Hand, whistle, and line signals Especially watch for Immersion Hypothermia and Cold Water Drowning a. Physiological Aspects of Rescue Swimming b. Respiration and circulation c. Alterations in breathing patterns d. Muscle cramps
EOC Deputy Safety Officer, Safety Staff
Nov 12 2202
Facilitator note
Note: Safety Officer: Safety section needs to survey the scene to determine areas vulnerable to accident or harm to rescue personnel or survivors. (Call, email, or radio the Safety Officer on Duty to survey the rescue scene. Use the topic " Safety Survey".)
All (Airport)
Nov 12 2202
Facilitator note
Note: Players can now call Safety Officer, to discuss:
Safety Survey:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2202
Phone call is being
Communications Center
Public Information Officer, Public
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received.
The Comm Center is getting calls from the Media. What do we tell them? Do you have a press release? Talking Points? Will you post information, like the Media Conference schedule?
Information Staff
Nov 12 2203
Realistic radio message
Light plants are needed here at the Boardwalk. As many as can be spared. Operations Operations Section
Chief, Operations Staff
Nov 12 2203
Realistic radio message
We are cold and wet. Can you get hot beverages out here, coffee, hot chocolate for the children. Soup would be good. Protein bars.
Logistics Logistics Staff
Nov 12 2203
Phone call is being received.
The Chair has requested an update of the situation. What are your current conditions and plans?
Airport Board Secretary EOC Commander
Nov 12 2203
New email message
Work Cycle at Command Post - How long should the intitial team be deployed to the site and when do we start thinking about replacements?
EOC Deputy Safety Officer, Safety Staff
Nov 12 2203
New email message
72-Hour Staffing - With the anticipated duration of this rescue effort, we will need you to draw up 72-Hour staffing plan. Send your draft staffing plan via reply email. Thanks.
EOC Deputy Planning Section Chief, Planning Staff
Nov 12 2203
Facilitator note
Note: Planning Section Chief: The Deputy has tasked you to draw up a 72-Hour staffing plan. Confer with your staff, and send the Deputy your draft staffing plan. (Post your plan to the bulletin board.)
All (Airport)
Nov 12 2203
New email message
Notify Authorities - You need to notify the FAA and TSA that the airport is closing. EOC Deputy Liaison Officer
Nov 12 2203
Facilitator note
Note: Liaison Officer: You need to notify the FAA and TSA that the airport is closing. (Telephone the FAA using the topic "Airport Closing - FAA Notice". Record that call in the Event Log.)
All (Airport)
Nov 12 2203
Facilitator note
Note: Players can now call Liaison Officer, to discuss:
Airport Closing - FAA Notice:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2203
Facilitator note
Note: Liaison Officer: You need to notify the TSA that the airport is closing. (Telephone the TSA using the topic "Airport Closing - TSA Notice". Record that call in the Event Log.)
All (Airport)
Nov 12 2203
Facilitator note
Note: Players can now call Liaison Officer, to discuss:
All (Airport)
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Airport Closing - TSA Notice:
SimPlayer: This conversation was not provided in the original AEROS scenario.
Nov 12 2203
Phone call is being received. We understand the airport is closing any minute.
Who authorized that?
ReporterPublic Information Officer, Public Information Staff
Nov 12 2204
New email message
Expenditure Total - It would be good to routinely post the dollars spent, since the Chairperson of the Board keeps calling the Commander. Every 30 minutes or so, provide a brief update via the Bulletin Board. Use whatever format you wish.
EOC Deputy
Finance/Administration Section Chief, Finance/Administration Staff
Nov 12 2204
Phone call is being received. When can we expect a briefing?
AEROS Airlines Liaison Officer
Nov 12 2204
Phone call is being received.
The media are really coming in thick and fast now. Is the Media Room ready? Please confirm location.
Communications Center
Public Information Officer, Public Information Staff
Nov 12 2204
Facilitator note
Note: Public Information Officer: You will need to establish or open the Media Room. Arrange with Logistics and Operations to set up the room. (Send one email with a list of necessary tasks to both Operations Section Chief and the Logistics Section Chief. Use the subject "Set Up Media Room". Ask them to work together to let you know when the Media Room is ready.)
All (Airport)
Nov 12 2204
Phone call is being received.
Caller: With the weather factors adding risk factors, make sure workers are being hydrated, rested, and fed. Report back to me when you have that done.
Is anyone monitoring the rescue workers to determine if they are getting sufficient rest and nourishment?
EOC Deputy Safety Officer, Safety Staff
Nov 12 2204
Phone call is being received.
Caller: Would you please work with Logistics to ensure we will have charged radios for everyone? Thanks.
Do we have back-up batteries all charge up for our radios? How many hours do they last?
Maintenance Communications Unit Leader
Nov 12 2204
Realistic radio
We have a report of two men fighting in the AEROS Airlines baggage claim area. Send Law
Communications Center
Airport Law Enforcement, Airport
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messageEnforcement Officers to the AEROS Airlines baggage claim area. REPEAT: two men fighting in the AEROS Airlines baggage claim area.
Law Enforcement Staff
Nov 12 2204
New email message
Enough law enforcement officers - Is Law Enforcement spread too thin? Do we have enough officers remaining in the airport to cover normal duties?
EOC Deputy Airport Law Enforcement
Nov 12 2205 Bulletin NWS More Rain National Weather
Service All
Nov 12 2205
Phone call is being received.
How does the last National Weather Service bulletin affect our plans? What will affect current plans?
EOC Deputy Planning Section Chief, Planning Staff
Nov 12 2206
Phone call is being received.
We're getting passengers complaining that they don't know what's going on. What should we tell them? The media are complaining about the same thing. They want to know about the injured passengers. And if you plan to hold a media conference soon. What do we tell them? Can you have your Public Information Officer post a briefing schedule?
Communications Center EOC Commander
Nov 12 2207 Bulletin FBI Special Agent on the Way FBI Agent All
Nov 12 2207
Phone call is being received. Has any food been ordered for EOC staff and
Command Post responders?
EOC Deputy Logistics Section Chief, Logistics Staff
Nov 12 2207
Facilitator note
Note: Planning Section Chief: The EOC and Command Post will need meals, beverages, and snacks. Make arrangements with Catering to supply that. (Phone, call or email Catering using the topic, "Feed EOC and CP".)
All (Airport)
Nov 12 2207
Facilitator note
Note: Players can now call Planning Section Chief, to discuss:
Feed EOC and CP:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2207
Phone call is being received. How long will the airport be closed?
AEROS Airlines EOC Commander
Nov 12 2207
Realistic radio message
We need a floating crane, at least one, to remove some of the debris. Operations Operations Section
Chief, Operations Staff
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Nov 12 2207
Phone call is being received.
Caller: We strongly advise that you work with us on this. You have a lot of agencies responding.
Caller: Last time we did this, we set up the main conference room for use as a JIC.
The City EOC is available for support. Do you want to set up a Joint Information Center?
Emergency Manager
Communications Unit Leader, EOC Commander, Public Information Officer
Nov 12 2208
Phone call is being received.
Caller: I need a SITREP. Send a brief email status report right away.
What's happening? I hear my fire department is there, and there are people dead. Is there a danger outside the airport of floating debris?
Mayor EOC Commander
Nov 12 2208
New email message
Water Dynamics Affecting Rescue Operations - It would help the rescue group to determine if any Atlantic Ocean dynamics operating near the aircraft are going to affect them. Such as tides, waves, swells, and currents. Pull this information together, whatever is relevent and timely, and email it down to the Command Post. Have your staff help with the research.
EOC Deputy Planning Section Chief, Planning Staff
Nov 12 2208
Realistic radio message
Incident Commander reports responder vehicle traffic congestion near the Command Post. One of the responders almost got hit. Need some traffic control.
Operations
Airport Law Enforcement, Airport Law Enforcement Staff, Safety Officer, Safety Staff
Nov 12 2208
Realistic radio message
The Red Cross has arrived with volunteers, including traumatic incident counselors. Get someone over here to manage them. They need a tent for the counselors, if possible.
LogisticsLiaison Officer, Logistics Section Chief, Logistics Staff
Nov 12 2208
Somebody at office door
Visitor: I want a full report. We need to determine if we're adequately staffing the Command Post. We don't want any further injuries.
If the Incident Commander is reporting that one of the responders almost got hit by an emergency vehicle, someone is either asleep on the job or needs some help. Get another Safety Officer team down to the Command Post and have your current team take a rest break. Understood?
EOC Deputy Safety Officer, Safety Staff
Nov 12 2210
Add main story to web site.
Airport Closing All
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Nov 12 2212
New email message
Where to put JIC - Where will we put the JIC? Who will coordinate this task? EOC Deputy
Communications Unit Leader, Operations Section Chief, Public Information Officer, Public Information Staff
Nov 12 2215
New email message
Meeting Reminder - Boss, do you want to remind the staff of the stand-up meeting in 5 minutes? EOC Deputy EOC Commander
Nov 12 2219
Somebody at office door
Visitor: We're going to have a quick stand-up status meeting in 1 minute. Gather your top questions, intel, etc.
EOC Deputy All (Airport)
Nov 12 2220
Publish Meeting slides
Quick Status Meeting 1 All (Airport)
Nov 12 2227
Realistic radio message
We have a rescue diver on the way to the hospital. He inhaled water contaminated with jet fuel. Name is John Williams. His wife has been notified. The EMT who worked on John says his prognosis is probably good.
Airport Safety on DutyEOC Commander, Safety Officer, Safety Staff
Nov 12 2227
Add main story to web site.
Fatalities at Birmingham Intl. All
Nov 12 2227
New email message
Handling the Media - I don't know where the media is getting its information, but I don't want to see ANYONE talking to the media except the Commander, Public Information Officer, and the PIO staff. Thank you.
EOC Deputy Airport Safety on Duty, All (Airport)
Nov 12 2227
Add an item to the status window
Remove a previous status ticker item All
Nov 12 2227
Add an item to the status window
Remove a previous status ticker item All
Nov 12 2227
Add an item to the status window
Remove a previous status ticker item All
Nov 12 2227
Add an item to the status window
Confirmed: 0 injuries at Birmingham Intl. and 0 dead All
Nov 12 2227
Add an item to the status window
Diver Hospitalized All
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Nov 12 2227
Add an item to the status window
Doctors say diver ingested jet fuel, full recovery likely All
Nov 12 2227
Facilitator note
Note: Players can now call Operations, to discuss:
How many are injured?:
User: What is the number injured now?
SimPlayer: There are 0 injured at this point. The injuries are more severe, the longer they are in the water. We have several cases of hypothermia, severe lacerations, broken limbs. There are also 0 fatalities so far.
All (Airport)
Nov 12 2227
Facilitator note
Note: Players can now call Operations, to discuss:
How many injured have been transported?:
User: How many passengers have been transported to Autauga hospital?
SimPlayer: All injured passengers pulled out of the water have been transported to the hospital. All dead bodies retrieved so far have been transported to the morgue.
All (Airport)
Nov 12 2227
Phone call is being received.
Caller: We need to get blankets, pillows and water to stranded passengers. Determine how many are needed and then get them out to people. Arrange for law enforcement officers to accompany staff.
EOC Deputy
Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff
Nov 12 2227
Facilitator note
Note: Logistics Section Chief: For the time being, we need to help stranded passengers by distributing water and hot beverages. Coordinate with Operations, and send a request to the caterer. (Contact Catering and task them to gather up hot coffee, soup, and bottled water for Staging to come pick up. Phone them using the topic "Distribute Water".)
All (Airport)
Nov 12 2227
Facilitator note
Note: Players can now call Logistics Section Chief, to discuss:
Distribute Water:
SimPlayer: This conversation was not provided in the original AEROS scenario.
All (Airport)
Nov 12 2227
Facilitator note
Note: Operations Section Chief: For the time being, we need to help stranded passengers by distributing meal tickets. Coordinate with Logistics and the EOC Liaison to the Carriers.
All (Airport)
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(Radio the Logistics Section Chief and the EOC Liaison Officer to work out the details. Use the topic "Meal Tickets".)
Nov 12 2227
Phone call is being received.
I just saw the latest news. We are most concerned with public perception of this event. Are we treating passengers all right?
Airport Board Chairperson
EOC Commander, Public Information Officer, Public Information Staff
Nov 12 2228
New email message
FAA Requests Update - We need an update on your projected operations. FAA Investigator EOC Commander
Nov 12 2228
Facilitator note
Note: EOC Commander: The FAA has asked for an update. Respond to their request. (Reply to the email with the subject "Respond to FAA". Consider keeping others informed by copying the status to the Board, the PIO, TSA, or the entire EOC, for example.)
All (Airport)
Nov 12 2228
New email message
Marine Broadcast Question - Members of the public might want to assist. Because they are not likely to be familiar with aircraft or experienced in emergency response, they may inadvertently increase the danger to survivors in the water and to themselves. Should we ask the Coast Guard to issue a marine broadcast to keep boaters out of the area? Or, should we ask some other authority keep any well-intentioned public out of the area?
EOC DeputyEOC Commander, Operations Section Chief, Operations Staff
Nov 12 2228
Phone call is being received. How long are we going to be closed?
AEROS Airlines Liaison Liaison Officer
Nov 12 2228
Realistic radio message
We have several camera crews tying to get through the tape at the scene. Can you get them under control?
OperationsPublic Information Officer, Public Information Staff
Nov 12 2228
Phone call is being received.
Caller: You need to contact the media outlets and set up a central point where they can observe and record without getting in the way.
EOC DeputyPublic Information Officer, Public Information Staff
Nov 12 2228
Phone call is being received.
Caller: We have some aggressive passengers here at the Food Court. Send an officer down to keep the peace, will you?
Airport Food CourtAirport Law Enforcement, Airport Law Enforcement Staff
Nov 12 2228
New email message
Replacing CP workers - How long should the intitial team be deployed to the site and when do we start thinking about replacements? Will you keep an eye on that and coordinate with the Incident Commander? Be sure to work with Planning to get those shift changes accomplished.
EOC Deputy Safety Officer, Safety Staff
Nov 12 2228
Phone call is being
Caller: We need to stage more portable generators and light plants when the ones here
Operations Logistics Section Chief, Logistics Staff,
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received. run low. Operations Section Chief, Operations Staff
Nov 12 2228
Phone call is being received. What does the staffing needs look like for
tomorrow morning if we are still in recovery?
EOC Deputy Planning Section Chief, Planning Staff
Nov 12 2228
Phone call is being received.
The CFO wants to know if we have we heard from our insurance company? Should they be contacted?
Airport Board Secretary
Finance/Administration Section Chief, Finance/Administration Staff
Nov 12 2229
Realistic radio message
Request 2 additional light plants for decon site in support of night operations. Logistics Logistics Section Chief,
Logistics Staff
Nov 12 2229
Phone call is being received.
What is being done for the stranded passengers in the terminal? They're going to need meal tickets. This storm won't be over any time soon, and a granola bar is not going to be sufficient.
AEROS Airlines Liaison Liaison Officer
Nov 12 2229
Realistic radio message
We will need some marine fuel capability here over the next couple of hours. Logistics
Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff
Nov 12 2229
Phone call is being received.
Several media reps want to know when you will hold the next press briefing. Is there a briefing schedule we can refer to?
Communications Center
Public Information Officer, Public Information Staff
Nov 12 2229
Facilitator note
Note: Public Information Officer: The media calls will soon be flooding in. Delegate someone on your staff to handle the calls. Give them Talking Points and instructions for how to handle questions they are unsure of. (Email your staff person using the subject "Media Handling". Using email, they have your instructions in writing.)
All (Airport)
Nov 12 2230
Phone call is being received.
Caller: Have you set up a location to assemble the aircraft parts for investigation?
National Transportation Safety Board Rep.
Logistics Section Chief, Logistics Staff
Nov 12 2230
Phone call is being received.
Did any hazardous materials from the aircraft break-up and disperse into the water? What can you tell me?
Environmental Protection Agency Rep. Liaison Officer
Nov 12 2230
Phone call is being received. It is our understanding that the airport was
Reporter Public Information Officer, Public Information Staff
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operating below Category I instrument landing minimums at the time of the crash. Can you tell me if the cockpit crew was certified to operate the aircraft under those conditions?
Nov 12 2230
Facilitator note
Note: Public Information Officer: Recent media stories have not been favorable. A press release is in order. Draft up your next release and send to the Commander for his approval. Keep it succinct. You have less than 30 minutes to complete this task. (Send your written draft press release via email to the Commander using the subject "Press Release 2 - Draft for Your Approval". Note you can delegate this task to a PIO staff person, but you must forward their work to the Commander to fulfill the task.)
All (Airport)
Nov 12 2230
Realistic radio message
One of our guys at the crash scene has me concerned. He seems to be under some stress. I've been observing him, and he sometimes laughs hysterically. What do I do?
Operations Safety Officer, Safety Staff
Nov 12 2231
Phone call is being received. Where is the Family Room? Can you post that
information?
Communications Center Liaison Officer
Nov 12 2231
Phone call is being received.
We're going to need a temporary morgue here. Once we start pulling in the floating bodies, the coroner won't be able to transport them fast enough. Can you get that going? Tent, lighting, etc.
Logistics
Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff
Nov 12 2231
Phone call is being received.
There are stranded passengers asking for information about the status of the airport and what is happening with the weather. What should we tell them?
Communications Center
Operations Section Chief, Operations Staff
Nov 12 2233
Realistic radio message
We need to stage more portable generators and light plants when the Red Cross arrives. Logistics Logistics Section Chief,
Logistics Staff
Nov 12 2235
New email message
Quick Stand-Up Status Meeting at 2245 Hours - We will hold a very quick Stand-Up Status Meeting at 2245 hours. That's in 10 minutes. All of you are required to attend. Section Chiefs and Officers: Have your talking points ready, and email them to the Commander. Staff Members: Provide input to your chiefs and officers. Record-Keepers: Distribute the most recent Event Log, and provide updated intel to all attendees via email. Ditto for the Resource Log.
EOC Deputy Airport Safety on Duty, All (Airport)
Nov 12 Somebody Visitor: Hi. The Commander wants to have a Clerk All (Airport)
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2240 at office door
very quick Stand-Up Status meeting in 5 minutes.
Nov 12 2245
Publish Meeting slides
Quick Status Meeting 2245 Hours All (Airport)
SAR COMPLETE
TIME TYPE DESCRIPTION FROM TO
Nov 13 0400
Add an item to the status window
Remove a previous status ticker item All
Nov 13 0400
Add an item to the status window
Remove a previous status ticker item All
Nov 13 0400
Add an item to the status window
Remove a previous status ticker item All
Nov 13 0400
Add an item to the status window
Search and Rescue Operations Over All
Nov 13 0400
Add an item to the status window
0 Dead Bodies Retreived from Atlantic Ocean All
Nov 13 0400
Add an item to the status window
Fatalities Include Pilots, Crew All
Nov 13 0400
Add main story to web site.
Divers Working All
Nov 13 0401
Realistic radio message
This is the Comms Center with a message from the Maintenance Duty Officer. He is now the Incident Commander. Beginning equipment recovery operations.
Communications Center All (Airport)
Nov 13 0402
Somebody at office door
Visitor: All right, everybody. The Commander and I want to say thank you, a fine job by everyone. It has been a long night for everyone. Go home, get a few hours sleep, and report back in the EOC for Demobilization Planning.
EOC Deputy All (Airport)
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Visitor: Report in at 11 A.M. on Sunday.
DEMOBILIZATION PLANNING
TIME TYPE DESCRIPTION FROM TO
Nov 13 1100 Bulletin NOTAM: Airport Open Airport Traffic Control All
Nov 13 1100
Display weather data on web site.
53 Sunny, 51 Sunny, 50 Sunny, 48 Partly Cloudy, 47 Partly Cloudy All
Nov 13 1100
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1100
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1100
Add an item to the status window
Remove a previous status ticker item All
Nov 13 1100
Add an item to the status window
Birmingham Intl. Now Open All
Nov 13 1100
Add an item to the status window
Call your airline for specific flight information All
Nov 13 1100
Add an item to the status window
Sunny Skies Prevail All
Nov 13 1100
New email message
Demobilization Planning - Your Input Needed - We will begin demobilization planning in one minute. Please provide your input to your boss.
EOC Deputy
Communications Staff, Finance/Administration Staff, Airport Law Enforcement Staff, Logistics Staff, Operations Staff, Public Information Staff, Planning Staff, Safety Staff
Nov 13 1100
New email message
Prepare demob slides - We will hold a demobilization planning meeting at 1115. Please start to prepare your slides now to answer the
EOC Deputy Communications Unit Leader, EOC Commander,
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question "What will we need to do to reestablish airport operations?" You will have 7 minutes to submit your slides, then we'll begin discussion.
Finance/Administration Section Chief, Airport Law Enforcement, Liaison Officer, Logistics Section Chief, Operations Section Chief, Public Information Officer, Planning Section Chief, Safety Officer
Nov 13 1101
Add main story to web site.
No Terrorism, Says NTSB All
Nov 13 1102 Bulletin Blue Skies This Week National Weather
Service All
CLEAN-UP AND DEMOBILIZATION
TIME TYPE DESCRIPTION FROM TO
Nov 14 0930
Add main story to web site.
Airport Re-Opens All
Nov 14 0931
Phone call is being received.
AEROS Airlines asks if they can have some office space and secured conference room space for the next 30 days.
AEROS Airlines LiaisonFinance/Administration Section Chief, Liaison Officer
Nov 14 0931
Phone call is being received.
When equipment and supplies get checked back in, what precautions do we have to take for any biohazards? What about the blood and gore? Fuel and oils?
MaintenanceLogistics Section Chief, Logistics Staff, Safety Officer, Safety Staff
Nov 14 0931
Phone call is being received. Has Legal contacted the appropriate outside
attorney for potential lawsuits?
EOC Deputy Finance/Administration Section Chief
Nov 14 0931
Phone call is being received. Well, how did the story end? Are you going to
call a final press conference?
ReporterPublic Information Officer, Public Information Staff
Nov 14 0931
New email message
Safety incident reporting - Do you have a list of responders who were injured during the response? Or any who exhibited traumatic stress? Be sure to summarize any of those concerns for the hotwash. Reply to the EOC Commander with your draft comments now.
Airport Coordinator Safety Officer, Safety Staff
Nov 14 0931
Phone call is being
Caller: Finance can probably be relieved first. Clerk EOC Commander
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received.Can we shut down the EOC now?
Nov 14 0931
New email message
Board Requests Financials - This is the Personal Assistant to the Board Chairperson. I need a financial estimate of the incident to-date, and estimated costs.
Airport Board SecretaryEOC Commander, Finance/Administration Section Chief
Nov 14 0931
Phone call is being received.
I assume the airport is going to pay for the lodging and voucher costs for our passengers. Would you confirm that?
AEROS Airlines Finance/Administration Section Chief
Nov 14 0931
Phone call is being received.
Please provide an update. We are most concerned with costs associated with this event. How do you plan to recover?
Airport Board CFOEOC Commander, Finance/Administration Section Chief
Nov 14 0933
New email message
Hotwash: Lessons Learned - Within the next 15 minutes, all Section Chiefs, Officers, and Supporting staff members must fill out a hotwash form with lessons learned and post it to the Bulletin Board. Attached is a document with some tips about writing Lessons Learned. This will help crystallize what you have learned while it is still fresh in your mind. You don't have to write an essay. Use clear, simple bullet points to remind you later when we have a deeper, more formal AAR.
Airport Coordinator All (Airport)
Nov 14 0933
Facilitator note
Note: EOC Commander: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to Ops. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 0933
Facilitator note
Note: Operations Section Chief: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 0933
Facilitator note
Note: Logistics Section Chief: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use
All (Airport)
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your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
Nov 14 0933
Facilitator note
Note: Planning Section Chief: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 0933
Facilitator note
Note: Finance/Administration Section Chief: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 0933
Facilitator note
Note: Communications Unit Leader: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 0933
Facilitator note
Note: Public Information Officer: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 0933
Facilitator note
Note: Airport Law Enforcement: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 0933
Facilitator note
Note: Safety Officer: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your
All (Airport)
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memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
Nov 14 0933
Facilitator note
Note: Liaison Officer: Submit your Lessons Learned. (Submit your Lessons Learned, whether good or bad, while they are sharp in your mind. A list of bullet points to trigger your memory for the AAR is sufficient. Use the Hotwash form from the library or use your own, and send it via email to the EOC Commander. Use the subject "Lessons Learned".)
All (Airport)
Nov 14 0940
Somebody at office door
Visitor: We will have an outbrief in 5 minutes. Attendance is mandatory. Be prepared to speak about your lessons learned, any tasks to wrap up, new information to share, and so on.
EOC Deputy All (Airport)
Nov 14 0944
Add main story to web site.
Teenage Survivor All
Nov 14 0945
New email message
Final Receipts - Before leaving, be sure to submit all receipts and paperwork to Finance. Airport Coordinator
Airport Coordinator, AEROS Airlines Liaison, Airport Transportation Unit, Clerk, Communications Staff, Communications Unit Leader, EOC Commander, Family Assistance Liaison, Finance/Administration Section Chief, Finance/Administration Staff, Airport Law Enforcement, Airport Law Enforcement Staff, Liaison Officer, Logistics Section Chief, Logistics Staff, Operations Section Chief, Operations Staff, Public Information Officer, Public Information Staff, Planning Section Chief, Planning Staff, Safety Officer, Safety Staff
Nov 14 0945
Publish Meeting slides
Outbrief All (Airport)
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A.9.2 Water Rescue – Assessed Tasks by Role
AIRPORT LAW ENFORCEMENT
A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks.
Determine if you have enough officers on duty to man transportation evacuation points.
Law Enforcement needs to survey the airport to determine areas vulnerable to crime.
Submit your Lessons Learned.
COMMUNICATIONS UNIT LEADER
Submit your Lessons Learned.
EOC COMMANDER
Now that the EOC has been stood up, declare yourself the EOC Commander. Inform your staff verbally and notify the
Confirm your intentions with the Comm Center.
Submit your Lessons Learned.
The FAA has asked for an update. Respond to their request.
There is confirmation of severe weather region-wide. Stand up the EOC.
You have an MCI on your hands. Issue a NOTAM to close the airport until further notice. This is a PRIORITY task.
FINANCE/ADMINISTRATION SECTION CHIEF
A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks.
Determine if nearby hotels and lodges have rooms available. Make payment arrangements.
Submit your Lessons Learned.
You have been assigned a research task by the Commander (via the Deputy).
LIAISON OFFICER
A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks.
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Contact AEROS Airways and tell them we are requesting a representative to the EOC.
Submit your Lessons Learned.
You need to determine carrier status to help inform planning. Contact airlines and request a status update.
You need to notify the FAA and TSA that the airport is closing.
You need to notify the TSA that the airport is closing.
You will need to inform carriers and others of the EOC decision and evacuation plan.
LOGISTICS SECTION CHIEF
A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks.
Determine if you have sufficient transportation to evacuate stranded passengers.
For the time being, we need to help stranded passengers by distributing water and hot beverages. Coordinate with
Operations, and send a request to the caterer.
Submit your Lessons Learned.
Support the Incident Commander by sending water, ice, hot beverages to the Command Post.
Your counterpart on scene, the Command Post Logistics Liaison, has reminded you of his request for blankets. Contact
Staging and get those delivered.
OPERATIONS SECTION CHIEF
A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks.
Arrange Security for transportation points to evacuate stranded passengers.
For the time being, we need to help stranded passengers by distributing meal tickets. Coordinate with Logistics and the EOC
Liaison to the Carriers.
Submit your Lessons Learned.
PLANNING SECTION CHIEF
A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks.
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As part of the Planning Section's intel-gathering duties, we need an update of the number of injured. Call the Operations
Liaison at the Command Post to find out.
Delegate a task to your staff to keep current on the number of injured, transported and hospitalized.
Determine your transport needs (number of vehicles, hotel and shelter locations, etc.) and provide instructions to Logistics.
Submit your Lessons Learned.
The Deputy has tasked you to draw up a 72-Hour staffing plan. Confer with your staff, and send the Deputy your draft staffing
plan.
The EOC and Command Post will need meals, beverages, and snacks. Make arrangements with Catering to supply that.
PUBLIC INFORMATION OFFICER
A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks.
Put together a draft briefing schedule for the press. Task this to a staff member. Your staff person should be instructed to
send the draft to you for your approval. Once approved, remember to post it for everyone.
Recent media stories have not been favorable. A press release is in order. Draft up your next release and send to the
Commander for his approval. Keep it succinct. You have less than 30 minutes to complete this task.
Submit your Lessons Learned.
The media calls will soon be flooding in. Delegate someone on your staff to handle the calls. Give them Talking Points and
instructions for how to handle questions they are unsure of.
You will need to establish or open the Media Room. Arrange with Logistics and Operations to set up the room.
SAFETY OFFICER
A stand-up meeting is planned for 2130 hours. Compile a list of high-level, immediate, high-priority tasks.
Safety section needs to survey the scene to determine areas vulnerable to accident or harm to rescue personnel or
survivors.
Submit your Lessons Learned.
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