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    CHAPTER 7

    NETWORKS,

    TELECOMMUNICATIONSAND

    WIRELESS COMPUTING

    McGraw-Hill/Irwin Copyright 2009 by The McGraw-Hill Companies, Inc. All Rights Reserved.

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    7-2

    Chapter Seven Overview

    SECTION 7.1 NETWORKS ANDTELECOMMUNICATIONS Network Basics

    Architecture

    Topology

    Protocols

    Media

    E-Business Networks

    SECTION 7.2 WIRELESS COMPUTING Wireless Fidelity

    Business Drivers for Wireless Technologies

    Advantages of Enterprise Mobility

    The Future of Wireless

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    SECTION 7.1

    NETWORKS AND

    TELECOMMUNICATIONS

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    LEARNING OUTCOMES

    1. Compare LANs, WANs, and MANs

    2. List and describe the four componentsthat differentiate networks

    3. Compare the two types of networkarchitectures

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    LEARNING OUTCOMES

    4. Explain topology and the differenttypes found in networks

    5. Describe TCP/IP along with its primarypurpose

    6. Identify the different media types found

    in networks

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    NETWORK BASICS

    Telecommun icat ion sys tem-enable thetransmission of data over public or privatenetworks

    Network-a communications, data

    exchange, and resource-sharing systemcreated by linking two or more computersand establishing standards, or protocols, sothat they can work together

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    NETWORK BASICS

    The three types of networks include:

    Local area network (LAN)

    Metropolitan area network (MAN) Wide area network (WAN)

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    NETWORK BASICS

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    NETWORK BASICS

    Networks are differentiated by the following:

    Architecture - peer-to-peer, client/server

    Topology - bus, star, ring, hybrid, wireless Protocols - Ethernet, Transmission Control

    Protocol/Internet Protocol (TCP/IP)

    Media - coaxial, twisted-pair, fiber-optic

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    ARCHITECTURE

    There are two primary types ofarchitectures

    Peer-to-peer (P2P) network Client/server network

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    Peer-to-Peer Networks

    Peer-to -peer (P2P)network- anynetwork without a

    central file serverand in which allcomputers in the

    network haveaccess to the publicfiles located on allother workstations

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    Client/Server Networks

    Client- a computer that is designed torequest information from a server

    Server- a computer that is dedicated toproviding information in response to externalrequests

    Client/server netwo rk-model for applicationsin which the bulk of the back-end processingtakes place on a server, while the front-endprocessing is handled by the clients

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    Client/Server Networks

    Network operat ing sys tem (NOS)- the operating systemthat runs a network, steering information betweencomputers and managing security and users

    Packet-switching-occurs when the sending computerdivides a message into a number of efficiently sized unitscalled packets, each of which contains the address of thedestination computer

    Router- an intelligent connecting device that examineseach packet of data it receives and then decides which wayto send it onward toward its destination

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    Client/Server Networks

    Client/Server network

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    Client/Server Networks

    Worldwide router growth

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    TOPOLOGY

    Netwo rk topo logy -refers to thegeometric arrangement of the actual

    physical organization of the computersand other network devices) in a network Bus

    Star

    Ring Hybrid

    Wireless

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    TOPOLOGY

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    PROTOCOLS

    Protoco l- a standard that specifies theformat of data as well as the rules to be

    followed during transmission

    Interoperabi l i ty- the capability of two or

    more computer systems to share data andresources, even though they are made bydifferent manufacturers

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    Ethernet

    Ethernet- a physical and data layertechnology for LAN networking

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    Transmission Control

    Protocol/ Internet Protocol Transm ission Con trol Proto co l /InternetPro toco l (TCP/IP) -provides the technicalfoundation for the public Internet as well asfor large numbers of private network

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    Transmission Control

    Protocol/ Internet Protocol TCP/IP applications

    File transfer protocol (FTP)

    Simple mail transfer protocol (SMTP) Hypertext transfer protocol (HTTP)

    Simple network management Protocol

    (SNMP)

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    Transmission Control

    Protocol/ Internet Protocol

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    Voice over IP (VoIP)

    Voice over IP (VoIP)-uses TCP/IPtechnology to transmit voice calls overlong-distance telephone lines

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    MEDIA

    Netwo rk t ransm iss ion media-refers tothe various types of media used to carry

    the signal between computers Wire media (guided)

    Wireless media (unguided)

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    Wire Media

    Wire media- transmission materialmanufactured so that signals will beconfined to a narrow path and will behavepredictably

    Three most commonly used types include:

    1. Twisted-pair wiring

    2. Coaxial cable

    3. Fiber optic (or optical fiber)

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    Wire Media

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    Wireless Media

    Wireless media- natural parts of theEarths environment that can be used as

    physical paths to carry electrical signals

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    E-BUSINESS NETWORKS

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    E-BUSINESS NETWORKS Virtual private network (VPN)

    -a way to use the public

    telecommunication infrastructure (e.g., Internet) to providesecure access to an organizations network

    Valued-added network (VAN)-a private network,provided by a third party, for exchanging information

    through a high capacity connection

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    OPENING CASE QUESTIONS

    The Digital Hospital1. Explain how hospitals are using telecommunication andnetwork technologies to improve their operations

    2. Describe the two different types of network architecturesand identify which one Hackensack University MedicalCenter is using

    3. Explain TCP/IP and the role it plays in Hackensack

    University Medical Centers IT projects

    4. Identify a new telecommunication or network product thatHackensack University Medical Center could use to

    improve its operations

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    SECTION 7.2

    WIRELESS

    COMPUTING

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    LEARNING OUTCOMES

    7. Explain how a wireless device helps anorganization conduct business anytime,anywhere, anyplace

    8. Describe RFID and how it can be used to helpmake a supply chain more effective

    9. List and discuss the key factors inspiring thegrowth of wireless technologies

    10. Describe the business benefits associated

    with a mobile enterprise

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    WIRELESS FIDELITY (WI-FI)

    Wireless fidel i ty (w i-f i) a means of linkingcomputers using infrared or radio signals

    Common examples of wireless devices include: Cellular phones and pagers

    Global positioning systems (GPS)

    Cordless computer peripherals

    Home-entertainment-system control boxes

    Two-way radios

    Satellite television

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    WIRELESS FIDELITY (WI-FI)

    Disruptive wireless technologies

    WiMax wireless broadband

    Radio frequency identification tags (RFID) Micro hard drives

    Apples G5 and AMDs Athlon 64 processors

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    The Value of Timely

    Information Timeliness is an aspect of information that

    depends on the situation

    Real-t ime info rmation immediate, up-to-date information

    Real-t ime sy stem provides real-timeinformation in response to query requests

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    The Value of Timely

    Information Real-time systems help organizations

    make faster and more effective decisions

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    BUSINESS DRIVERS FOR

    WIRELESS TECHNOLOGIES Mobile and wireless are often usedsynonymously, but actually denote two

    different technologies Mobile technology - means the technology can

    travel with the user, but it is not necessarily inreal-time

    Wireless technology - gives users a live(Internet) connection via satellite or radiotransmitters

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    BUSINESS DRIVERS FOR

    WIRELESS TECHNOLOGIES Drivers of wireless technology growth

    include:

    Universal access to information andapplications

    The automation of business processes

    User convenience, timeliness, and ability toconduct business 24x7

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    BUSINESS DRIVERS FOR

    WIRELESS TECHNOLOGIES

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    BUSINESS DRIVERS FOR

    WIRELESS TECHNOLOGIES Wireless devices changing business

    include:

    Wireless local area network (wLAN) Cellular phones and pagers

    Cordless computer peripherals

    Satellite television WiMax wireless broadband

    Security sensor

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    ADVANTAGES OF

    ENTERPRISE MOBILITY

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    Bluetooth

    Bluetooth anomnidirectional wirelesstechnology that provides

    limited-range voice anddata transmission over theunlicensed 2.4-GHzfrequency band, allowing

    connections with a widevariety of fixed and portabledevices that normally wouldhave to be cabled together

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    Radio Frequency

    Identification Radio frequency ident i f icat ion (RFID)- useactive or passive tags in the form of chips orsmart labels that can store unique identifiers

    and relay this information to electronic readers

    RFID tag- contains a microchip and anantenna, and typically work by transmitting a

    serial number via radio waves to an electronicreader, which confirms the identity of a personor object bearing the tag

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    RFID

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    RFID

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    Satellite

    Microware transm it ter commonly used totransmit network signals over great distances

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    Global Positioning System

    Global posi t ioning sys tem (GPS) a devicethat determines current latitude, longitude,speed, and direction of movement

    Market for GPS services is at $5 billion withexpectations for the demand to double over the nextfive years

    Geog raphic inform ation system (GIS)designed to work with information that can beshown on a map

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    THE FUTURE OF WIRELESS

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    OPENING CASE QUESTIONS

    The Digital Hospital5. Why is real-time information important tohospitals?

    6. How is Hackensack University Medical Centerusing wireless technology to improve itsoperations?

    7. Identify three wireless technologies that arechanging the way businesses operate andexplain how hospitals can use thesetechnologies to improve their operations

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    CLOSING CASE ONE

    Tracking Students1. Explain the fundamentals of RFID and

    how it is being used to track students

    2. Describe the ethical dilemmas involvedwith tracking students with RFID

    3. Identify two types of wireless businessopportunities schools could take

    advantage of to help improve operations

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    CLOSING CASE ONE

    Tracking Students4. How could RFID help schools deal with

    potential security issues?

    5. Develop a Bluetooth, GPS, or satelliteproduct that schools could use to

    improve operations

    6. Determine a way that schools could use

    RFID tags without violating privacy rights

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    CLOSING CASE TWO

    UPS versus FedEx1. Explain the fundamentals of wireless

    fidelity

    2. Describe the differences between UPSand FedExs use of wi-fi

    3. Identify two types of wireless businessopportunities the companies could use

    to gain a competitive advantage

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    CLOSING CASE TWO

    UPS versus FedEx4. How could RFID could help the

    companies deal with potential security

    issues?

    5. Develop a Bluetooth, GPS, or satellite

    product that the parcel delivery businesscould use to improve efficiencies

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    CLOSING CASE THREE

    Prada1. Would you consider Pradas use of technologycutting-edge? Why or why not?

    2. Pradas attempt to use RFID to checkinventory in real time failed because of thestaffs refusal to use the system. What couldPrada have done to make the implementation

    of RFID successful?

    3. Identify an additional strategic use of RFID forPradas high-tech store

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    CLOSING CASE THREE

    Prada4. What should Prada do differently when

    designing its next store to ensure its

    success?

    5. Identify a new use of wireless

    technology for Pradas next store