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  • 8/12/2019 Chap7 Lean

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    Chapter 7, Lean Thinking and Lean Systems

    INTRODUCTION

    to

    Operations Management

    5e, Schroeder

    Copyri ght 2011 by The McGraw-H il l Companies, Inc. All ri ghts reserved.McGraw-Hill/Irwin

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    7-2

    Chapter OutlineEvolution of Lean

    Lean Tenets

    The Lean System

    Stabilizing the Master Schedule

    Controlling Flow with the Kanban System

    Reducing Setup Time and Lot Sizes

    Changing Layout and Maintaining Equipment

    Cross-Training, Rewarding, and Engaging WorkersGuaranteeing Quality

    Changing Relationships with Suppliers

    Implementation of Lean

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    Evolution of Lean

    Toyota Production System (TPS)Developed in the 1960s in Japan

    Also known as Just-in-Time (JIT) manufacturing

    First introduced into U.S.A. in 1981 at Kawasakimotorcycle plant in Lincoln, Nebraska

    Lean Production

    Term coined in late 1980s

    Popularized in 1990s by Womack, Jones & Roos,

    The Machine That Changed the World

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    7-4

    Lean Tenets

    Specify exactly what creates value

    Improve the value stream

    Design the flow to avoid wasteProduce only what the customer pulls

    Strive for perfection

    5 Whys5 S

    Poka-yoke (mistake proofing)

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    Elements of Lean System

    Level master scheduleUse of Kanban system

    Small lot sizes (lot size one)

    Quick changeover (set-ups)Multifunction workers

    Efficient layout (linear flow, low inventories)

    Quality and continuous improvement

    Close relationships with suppliers

    Frequent deliveries from vendors

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    7-6

    The Seven WastesOverproduction: Producing more than the demand for customers resulting in unnecessary

    inventory, handling, paperwork, and warehouse space.

    Waiting Time: Operators and machines waiting for parts or work to arrive from suppliers

    or other operations. Customers waiting in line.

    Unnecessary Transportation: Double or triple movement of materials due to poor

    layouts, lack of coordination and workplace organization.

    Excess Processing: Poor design or inadequate maintenance or processes requiring

    additional labor or machine time.

    Too much Inventory: Excess inventory due to large lot sizes, obsolete items, poor

    forecasts or improper production planning.

    Unnecessary Motion: Wasted movements of people or extra walking to get materials.

    Defects: Use of materials, labor and capacity for production of defects, sorting our bad

    parts or warranty costs with customers.

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    Inventory as Waste

    If all our suppliers are guessing, you end

    up with inventory, which is the physical

    embodiment of bad information.

    Paul Bell, Dell, Inc. Europe.

    Source: Economist, 1 April 2000, p. 57.

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    Figure 7.2, Inventory Covers

    Problems

    Poor

    Quality

    Unreliable

    Supplier

    Machine

    BreakdownInefficient

    Layout

    Bad

    Design

    Lengthy

    SetupsWaterLevel

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    Water Level Lowered To

    Expose Problems

    Poor

    Quality

    Unreliable

    Supplier

    Machine

    BreakdownInefficient

    Layout

    Bad

    Design

    Lengthy

    Setups

    WaterLev

    el

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    Water Flows Smoothly

    (Problems Pulverized)

    WaterLev

    el

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    Affects every aspect of plant operationsLot sizing

    Scheduling

    Layout

    Suppliers

    Labor relations

    Affects the rest of the firm

    EngineeringMarketing

    HR

    Finance

    The Lean System

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    Production horizon set according to demand

    Production schedule repeated each day

    Supply & demand matched through takttime concept (speed of output)

    Level production to create uniform load

    Strive for production of lot size one

    Produce the right quantity each daynomore and no less.

    Stabilizing the Master Schedule

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    Kanban means marker

    A pull production system

    A physical (normally visual) control systemNormally composed of cards and containers

    (productioncard andwithdrawalcard), but

    can be any type of signalNumber of containers:

    Kanban System

    C

    DTn

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    The Kanban System

    Signals the need for more parts

    The Kanban system uses simple cards or signals to

    strictly control production

    The basic idea is that no station is permitted toproduce more than is immediately required by the

    succeeding station

    This simple idea prevents the buildup of inventory

    Reducing lead time is the key

    No computer is required!

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    Figure 7.4: Kanban System

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    Figure 7.5: Kanban Cards

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    Examples of Kanban Signals

    Kanban cards

    Tags on a board

    Golf balls

    Lights

    Faxes/phone callsYelling

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    Reducing Setup Times andLot Sizes

    Reducing setup times:increases available capacity

    increases flexibility

    reduces inventory

    Reduce setup times and run times simultaneously

    to reduce lot sizes and throughput times

    Single-digit setup Times (Shigeo Shingo [d. 1990]or SMED System)

    Small lots require short setups!

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    Figure 7.7: Initial Layout Before Lean

    Stockrooms

    Supplier A Supplier B

    Final

    AssemblyWork Centers

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    7-20

    Lean Layout

    FinalAssembly

    Supplier A Supplier B

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    7-21

    Lean Layout with Group TechnologyFinal

    Assembly

    Supplier A Supplier B

    Line 1

    Line 2

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    Engaging Workers

    Multifunction workers

    Cross-training

    New pay system to reflect skills varietyTeamwork

    Suggestion systems

    Need full worker understanding andcooperation

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    Guaranteeing Quality

    Quality is essential in a lean system

    Defects produce waste

    No inventory to cover up mistakesDefects discovered quickly by the next process

    System designed to expose errors and get them

    correctedMakes continuous improvement possible

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    Changing Relationships with

    SuppliersSuppliers required to make radical changes

    Viewed as the external factory

    Co-locationFewer suppliers

    Frequent deliveries to production line

    No inspectionhigh qualityIntegrated supplier programs

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    Features of Integrated Supplier Programs

    1. Early supplier selection, preferably in the

    design phase

    2. Family of part sourcing to allow supplier to

    take advantage of Group Technology

    3. Long-term relationships with small number of

    suppliers

    4. Paperwork reduction in receiving and

    inspection to reduce costs

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    Implementation of Lean Systems

    Establish a cross-functional team

    Determine what value the customer needs

    Construct a value stream map and use it to eliminate

    waste

    Flow or pull demand from the customer

    Implement the changes

    Repeat the cycle on another process

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    Summary

    Evolution of Lean

    Lean Tenets

    The Lean System

    Stabilizing the Master Schedule

    Controlling Flow with the Kanban System

    Reducing Setup Time and Lot Sizes

    Changing Layout and Maintaining Equipment

    Cross-Training, Rewarding, and Engaging WorkersGuaranteeing Quality

    Changing Relationships with Suppliers

    Implementation of Lean

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    End of Chapter Seven