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    Chapter 1EMS Systems: Roles and Responsibilities

    Copyright 2007, 2006, 2001, 1994 by Mosby, Inc., an affiliate of Elsevier Inc.

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    Objectives Outline key historic events in EMS

    Identify elements needed for effective EMS systemsoperations

    Differentiate between the four levels of EMS providers

    List benefits of professional association membership

    Describe benefits of continuing education

    Copyright 2007, 2006, 2001, 1994 by Mosby, Inc., an affiliate of Elsevier Inc.

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    Objectives

    Differentiate between professionalism, professionallicensure, certification, registration

    Describe the paramedics role in a patient care situation

    Describe the benefits of off-line and on-line medicaldirection

    Outline the components of an EMS QI program

    Identify key components and benefits of EMS research

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    Scenario

    Its early morning when the driver of a late-model SUV clutches his chest momentarilybefore losing consciousness and swerving

    into a large tree while traveling at 50 milesper hour.

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    Discussion

    What factors will influence his survival?

    What resources will he need to maximize his chance toregain a productive life?

    What safeguards influence the quality of his care?

    How will the care he received today differ from 50 yearsago?

    What will determine which treatments are most effectivefor him?

    Copyright 2007, 2006, 2001, 1994 by Mosby, Inc., an affiliate of Elsevier Inc.

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    EMS System Development

    Pre-20th century

    Biblical

    Edwin Smith papyrus

    Code of Hammurabi Jean LarreyNapoleonic Wars

    American Civil War Clara Barton, nurse

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    20th Century

    WWI and WWII developments

    Battlefield ambulance corps developed

    1950s and 1960s Urban, hospital-based systems develop into

    municipal services

    Rural funeral homes develop into volunteer fire

    and freestanding services

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    1966

    National Academy of Sciences - NationalResearch Council report

    Accidental Death and Disability: The Neglected

    Disease of Modern Society (the White Paper) Defined 10 critical points

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    1966

    Highway Safety Act of 1966

    Created USDOT as a cabinet-level department

    Legislative authority and funds to improve EMS

    More than $142 million between 1968 and 1979 Early advanced life support pilot programs

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    Mortality Comparisons

    WWI to Vietnam

    Advances in field care emerged for traumapatients

    Reduced deaths from similar trauma

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    1970s

    1973 Emergency Medical Service SystemsAct

    Defined 15 required components

    Regional approach, trauma focus

    Regional system development 1974-1981

    1977 paramedic educational standards

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    1980s-1990s

    Consolidated Omnibus Budget ReconciliationAct (COBRA) of 1981

    Preventive Health and Health Services BlockGrant consolidation

    NHTSA effort to sustain the DHHS effort withreduced funding and staff

    NHTSA's 10 system elements

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    EMS Agenda for the Future1996

    Integration of healthservices

    EMS research

    Legislation andregulation

    System finance

    Human resources

    Medical direction Education systems

    Public education

    Prevention

    Public access

    Communicationssystems

    Clinical care

    Information systems

    Evaluation

    Copyright 2007, 2006, 2001, 1994 by Mosby, Inc., an affiliate of Elsevier Inc.

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    EMS Agenda for the Future1996

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    EMS in the 21st Century

    2000 - EMS Education Agenda for the Future

    2004 - Rural & Frontier EMS Agenda for the

    Future 2005 - National EMS Scope of Practice

    2006 - National EMS Core Content: TheDomain of EMS Practice

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    Health Care Reform

    Managed care

    Expanded scope of practice

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    Current EMS System

    Network ofcoordinated services

    Work as unifiedwhole

    NHTSA EMS system components

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    EMS System Operation

    Citizen activation

    Dispatch

    Prehospital care

    Hospital care

    Rehabilitation

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    EMS Provider Levels

    Dispatchers

    Emergency Medical Responder First Responder

    Emergency Medical Technicians EMT-Basic

    Advanced EMT EMT-Intermediate

    Paramedic

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    Dispatcher

    Receives and processes calls

    Dispatches and coordinates EMS resources

    Relays medical information

    Coordinates with public safety agencies Various technological capabilities Some dispatchers give pre-arrival instructions

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    Emergency MedicalResponder

    Includes FD, police, athletic trainers, industrialresponse teams

    Trained to Recognize condition and injury extent

    Assess need for EMS

    Give initial care for airway, breathing, circulation

    Perform safely

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    Emergency MedicalTechnician

    Trained in all phases of BLS

    Use of AED

    May assist with administration of somemedications

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    Advanced EMT

    EMT with several additional skills

    Practice varies by state: may include

    Advanced airway adjuncts IV therapy

    Defibrillation

    ECG interpretation

    Selected drug administration

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    Paramedic

    Provides emergency care based on

    Advanced assessment skills

    Formulation of a field impression

    Advanced training in

    ECG interpretation

    Defibrillation and pacing

    Drug therapyAirway management

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    National EMS Groups

    Local, state, national

    Involved in development, education, and implementationof EMS

    Help set EMS standards

    Promote professional status of EMS

    Unified voice for EMS issues

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    Benefits of Involvement

    National associations Information sharing

    Promotes profession

    Enhances status of the profession Unified voice on EMS issues

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    National Registry of EMTs

    Professional standards development

    Verifies competency

    Reciprocity

    Reduce costs of exam development

    Research in EMS profession

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    EMS Standard-Setting Groups

    Get input from profession and public

    Ensure public interest is served in standards

    development and implementation

    Protect public from unqualified providers

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    Initial Paramedic Education

    National standard curriculum

    Competencies

    Pre- or co-requisites

    Minimum content for standardized program Cognitive, psychomotor, affective objectives

    Clinical requirements

    Length of course defined

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    Paramedic Continuing Education

    Maintains core or minimal levels of knowledge

    Maintains fundamental technical/professional skills

    Expands skills and knowledge

    Promotes awareness of advances in profession

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    Licensure

    License to practice a profession

    Occupational regulation

    Permission by competent authority to engage in abusiness, profession, or activity otherwise unlawful

    Involves governmental activity

    May be required for paramedic practice

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    Certification

    Authority to participate in an activity if qualificationsmet

    Fulfillment of requirements for practice in a field

    Usually refers to action of a nongovernmental entity

    May be required for paramedic practice

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    Certification

    A certification granted by a state,

    conferring a right to engage in a trade or

    profession, is in fact a license

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    Registration

    Act of registering

    Enroll name in a register or book of record

    Can be licensed/certified and registered

    Example: State license and NREMT registration

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    Credentialing

    Local process

    Allows practice in a specific setting

    Usually guided by local medical director

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    Professionalism

    Profession Existence of a specialized body of knowledge or

    expertise

    Practitioners generally self regulate

    Maintains standards

    Includes initial and continuing educationalrequirements

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    Professionalism

    Standards of conduct and performance forthe profession

    Approved code of ethics

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    Health Care Professional

    Conforms to standards of profession

    Provides quality patient care

    Instills pride in profession

    Strives for high standards

    Earns respect of others

    Meets professions expectations while on and off duty

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    Health Care Professional

    EMS personnel occupy positions of publictrust

    Unprofessional conduct hurts profession

    Commitment to excellence is a daily activity

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    Health Care Professional

    Image and behavior Personal appearance important

    Establishes credibility

    Instills confidence Highly visible role model

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    Health Care Professional

    Paramedics represent Self

    EMS agency

    State/ county/ city/ district EMS office Peers

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    Attributes of Professionalism

    Integrity

    Empathy

    Self-motivation

    Appearance andpersonal hygiene

    Self-confidence

    Communications

    Time management

    Teamwork anddiplomacy

    Respect

    Patient advocacy

    Careful delivery ofservice

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    Primary Responsibilities

    Preparation Response

    Scene assessment

    Patient assessment

    Management Appropriate disposition

    Patient transfer

    Documentation

    Return to service

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    Additional Responsibilities

    Community involvement

    Supporting primary care efforts

    Citizen involvement advocacy

    Participation in leadership activities

    Personal and professional development

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    Medical Direction

    Medical director serves as Medical leader

    Resource

    Patient advocate

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    Role of Medical Direction

    EMS system design/operations

    Education

    Personnel selection process

    Equipment selection Clinical protocol development

    Quality improvement

    Problem resolution

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    Role of Medical Direction

    Patient care input

    Interagency interfaces

    EMS advocacy in medical community

    Medical conscience of EMS system

    Advocate for quality care

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    Types of Medical Direction

    On-line/direct

    Off-line/indirect

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    On-Line Medical Direction

    Immediate and patient specific care

    Telemetry

    Continuous quality improvement (CQI)

    On scene

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    Off-Line Medical Direction

    Prospective Protocols/standing orders

    Training

    Equipment, supplies, personnel selection

    Retrospective

    Patient care report review

    CQI

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    On-Scene Physician

    If nonmedical direction physician Follow established protocols

    On-line medical direction

    Physicians may jointly decide care Legal responsibility defined

    Conflict resolution

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    Improving System Quality

    EMS continually evaluate and improve care

    CQI

    Focus is on system, not individual Dynamic process

    Not punitive

    Identify and correct problems

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    Continuous Quality Improvement

    Looks at all areas of EMS

    Team approach

    Identifies cause of problem

    Develops remedies

    Designs action plan

    Reevaluates

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    Keys to Improving Quality

    Lead by example

    Use data to find facts

    Strategic quality plan

    Human resource development Examine entire process

    Evaluate success of CQI

    Measure satisfaction

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    EMS Research: Benefits

    Essential for future of EMS

    May prove/disprove benefits of care

    Can change standards, training, equipment, procedures

    May affect funding

    Enhances recognition and respect for EMS professionals

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    Research Types

    Descriptive

    Experimental

    Prospective

    Retrospective

    Cross-sectional

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    EMS Research

    Identify problem or question

    Develop hypothesis

    Decide measurement types/methods

    Define population

    Identify limitations

    Get review board approval

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    EMS Research

    Obtain consent

    Gather data

    Analyze data

    Publish

    Present

    Follow-up studies

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    Basic Research Principles

    Populationgroup

    Randomization and control

    Sample Systematic sampling

    Alternative time sampling

    Convenience sampling

    Sampling error

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    Basic Research Principles

    Parameter Nuisance variables

    Blinding Unblinded

    Single blinded

    Double blinded

    Triple blinded

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    Basic Statistics

    Descriptive Qualitative

    Quantitative Mean

    Median

    Mode

    Standard deviation

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    Inferential Statistics

    Null hypothesis Research hypothesis

    Confidence

    Level of significance

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    Research Ethics

    Institutional review board (IRB) Risks to subjects minimized

    Risks to subjects outweighed by benefit

    Selection of subjects equitable

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    Research Consent Types

    Consent at a distance Consent by proxy

    Stepped consent

    Cohort consent Deferred consent

    Surrogate consent

    Consent jury

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    Research Format

    Introduction

    Methods

    Results

    Discussion

    Conclusion

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    Evaluating and Interpreting Research

    Was the research peer reviewed?

    What was the hypothesis?

    Was the study approved by an institutional reviewboard and conducted ethically?

    What was the population being studied?

    What were the entry/exclusion criteria for the study?

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    Evaluating and Interpreting Research

    What sampling method was used?

    How many groups were there?

    How were the groups assigned?

    What data were gathered?

    Did the study have enough patients enrolled?

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    Evaluating and Interpreting Research

    Were any potential variables not accounted for?

    Were the data properly analyzed?

    Is the conclusion logical based on the data?

    Does the conclusion apply in local EMS systems?

    Are the study patients similar to those in the localEMS system?

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    ConclusionThe role of the paramedic is different fromthat of the ambulance driver of the past.

    Todays paramedics work in sophisticatedEMS systems.

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    Questions?