changing behaviors in the workplace - employee engagement at oak ridge national laboratory
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Changing Behaviors in the ORNL Workplace:Employee Engagement
ORNL’s 3rd Annual Southeast Sustainability Summit
Melissa LapsaEnergy and Transportation Science DivisionSustainable Campus Initiative
August 22, 2013Knoxville, Tennessee
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Goal Timeframe Sponsors Focus areas• Achieve
benchmark sustainability in campus operation and in research, development, and deployment of key technologies
• 10 years (2020) to correspond with Executive Order 13514
• Senior management
• Integration of operations and research
− Facilities and land
− Transportation− Utilities and
infrastructure− Transformational− Waste− Employees
and systems
ORNL Sustainable Campus Initiative
Employee engagement follows from institutional
commitment
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• Lead team– Melissa Lapsa– Teresa Nichols– Roadmap owners
• Sponsors– Martin Keller– Herb Debban
Energy Storage
Michael Starke
Small Modular Reactor
Paula Flowers
Peak Power Management
Michael Starke
Central Energy Data System
Terry Heatherly
Electric Vehicle Charging Stations
Curt Maxey
External ApplicationMelissa Lapsa
Green ITBob Beane /
Rachael Jackson
Wireless Energy Data
Teja Kuruganti
Smart Grid
Isabelle Snyder
Clean and Renewable Energy
SourcesCurt Maxey
Sustainable Employee
TransportationDiane Davidson
Transformational Technology
Leading-edge Technology
Purchase Renewable Energy Credits
Melissa Madgett
Sustainable Vehicle Fleet
Kathye Settles
Sharing Successes
Julia Kelley
High-Performance Sustainable
Buildings – New Construction
Warren Thomas
Sustainable Landscaping/
Land UsePat Parr
Sustainable Acquisition
Brooks Baldwin
High-Performance Sustainable
Buildings – Existing Buildings
Bryce Hudey
Known Technology
Employee, Family and Community
EngagementTeresa Nichols
Recycle and Reuse Construction Waste
Susan Michaud
Employee Wellness
Joan Lawson
Recycle and Reuse Office Waste
Susan Michaud
Water Management
Dan O’Connor
Greenhouse Gas Management
Teresa Nichols
Annual Sustainability
ReportsTeresa Nichols
Energy Efficiency in Existing Facilities
Bryce Hudey
Foundational Methods
Sustainable Campus Initiative roadmap owners
• Collaborators– Battelle– World Resources
Institute– Regional
partnerships– Subject matter
experts
ORNL has 14 LEED-certified buildings
• LEED Gold: 5 new, 1 existing• LEED Silver: 2• 19 High-Performance Sustainable Buildings• Among the largest collections of LEED-certified
buildings in the region
LEED
LEEDsilver
LEEDgold
LEED
LEEDsilver
LEEDgold
LEED
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• 2 high bays for building envelop and HVAC system research
• 2 flexible research platforms with data connectivity to simulate:– Low-rise shopping centers– Mid-rise commercial buildings
First light commercial test buildingsinstalled on FRPs
Maximum Energy Efficiency Building Research Laboratory: MAXLAB
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IntegratingsustainabilityCorporateStrategicBusinessPlans
Statements of corporate commitment
Interview and selection
process
Web pages
Recruiting materials
Sustainability reporting
Recognition programs
Employee communi-
cation
Employee participation(~4,000 staff)
Sustainability observations
Process redesign
Life cycle assessment
Work control process
LSM checklist
Sustainability projects
Communicating expectations
New employee
training and handbook
Site access training
R2A2s
Job descriptions
SBMS procedures
SBMS expectations
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New employee awareness campaign: The personification of sustainability
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Tools for employee engagement
Quarterly seminars• Topics suggested
by staff• Encourage
discussion
Monthly newsletters• News and updates
on ORNL and regional sustainability events
• Offer seasonal sustainability tips
Sustainable employee transportation
“Bike it green” program Carpooling Flexible work schedules• Shared bikes available
at multiple locations across ORNL campus
• Supports employee wellness and reduces on-campus gasoline usage
• Super Commuter web site: Promotes carpooling
• Participating in regional Smart Trips Program:
−Promotes alternatives to driving alone
−>60 employees involved
• Alternative Work Location policy: Telecommuting option
• Alternative Work Hours agreements: 180 ORNL employees participating
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Charging stations accommodate employees with EVs
• 22 Nissan Leafs• 5 Chevy Volts• 1 plug-in Toyota Prius• 2 Ford C-Max
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Employee suggestions have resulted in improvements to sustainability
Solar-powered wireless emergency call boxes
Intelligent waste/recycling receptacles
Blood pressuring monitoring
• Developed by ORNL staff
• Can be placed almost anywhere at a fraction of the cost of wired units
• Direct contact with Lab Shift Superintendent’s Office (24/7)
• 2 BigBelly Solar collection systems installed
−Solar-powered trash compactor
−Bottle and can recycling bin
• 4 blood pressure monitors purchased by ORNL Wellness Program encourage employee health
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Community engagementEarth Day festivities in
Oak Ridge and Knoxville
Centennial Knoxville Conservation Exposition
(October 2013)
Several presentations annually to internal
and external audiences
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Sustainability Summits
Southeast Sustainability Group
Regional education outreach
International education outreach
• Annual events to advance regional deployment of sustainable technologies
• 2011 and 2012 summits: >110 attendees each
• Nonprofit company established to advance sustainability in Southeast U.S.
• Representing 8 states
• ORNL is supporting development of a Sustainable Campus Initiative at Indian River State College, Florida
• ORNL and Indian Institute of Technology at Jodhpur, Rajasthan, are sharing sustainability lessons learned and best practices
Regional and international outreach
Southeast Regional Initiative
Primary goal Broader goals Primary mechanism Process• Advance
sustainability across the region in 4 areas:− Energy efficiency− Transportation− Low-carbon power
generation− Waste reduction
• Use sustainable technologies to− Lower costs
for businesses, municipalities, universities, and consumers
− Decrease dependence on foreign oil
− Advance economic development
− Create a cleaner environment
• Regional leadership team working with states, businesses, NGOs, universities, and municipalities
• Determine current state
• Set goals for future
• Identify mechanisms for reaching desired future state
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Southeast Sustainability Group established on behalf of initiative
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Communicating our progress
Distributed to 9 surrounding
communities
sustainability-ornl.org
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Previous awards 2011 2012 2013• DOE Office of Science• President’s “Closing
the Circle Award” for Leadership in Environmental Stewardship
• EStar Award: Building 1059
• DOE FEMP Award: GreenIT
• DOE EStar Awards− Energy and Fleet
Management− LEED Existing
Buildings• East Tennessee
USGBC — Green Light Award for Exemplary Contributions to Sustainability in the Built Environment
• Tennessee Chamber of Commerce and Industry Award for Comprehensive Environmental Excellence
• DOE Bronze GreenBuy Award for Sustainable Acquisition
• DOE Outstanding Sustainability Projects for water resource management
• Tennessee Chamber of Commerce and IndustryAir Quality, Water Quality and Environmental Excellence
• GoGreen East Tennessee Green Achievers award for participation in GoGreen.com Business Recognition Program
• Roane County Industrial Development Board Roane Beautification award for significant modernization and sustainable campus improvements rigorously made over the past decade
• Federal Energy and Water Management Award
ORNL has earned national recognition
2002 Today
Space>10 years
old:100%Space >10
years old:52%
Space <10 years
old:48%
Location of staff
17
In 2012Since 2010Since 2007Since 2002
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Procurement electronic filing initiative (ROI: 14%)
>65% of construction and demolition waste, 28% of municipal waste diverted each year
35.5% decrease in water use
1.27 million SF of new space(46% increase in campus size, 4% decrease in energy use)
Modernizing ORNL
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Discussion
http://www.ornl.gov/connect-with-ornl/for-industry/partnerships