changing a placed order is not possible in eom. to change an order call customer service
DESCRIPTION
You may control this presentation by clicking the right mouse button at any time. When you have finished viewing, please close this window to return to the tutorial menu. Changing a placed order is not possible in eOM. To change an order call Customer Service. - PowerPoint PPT PresentationTRANSCRIPT
EN.13.1Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
You may control this presentation by clicking the right mouse button at any time. When you have finished viewing, please close this window to return to the tutorial
menu.
EN.13.2Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
EN.13.3Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
EN.13.4Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
EN.13.5Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
EN.13.6Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
EN.13.7Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
EN.13.8Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
EN.13.9Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
Changing a placed order is not possible in eOM. To change an order call Customer Service.
EN.13.10Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering
EN.13.11Send Customer Change Request to CSD
1 In the Workplace screen, click "Customer Request"
2 Click the "Submit Change Request" link.
3 Click the drop down arrow next to the field "please select a Sold to"
4 In the list, select a sold to.
5 Click Submit.
6 In the "Transaction Type" field, click the drop down arrow.
7 From the list, select the desired change type.
8 Select the priority
9 Enter the desired change in the request box.
10 Click Submit Request.
11 Click OK.
Online Ordering