change ppt for 27th nov 2009

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    CHANGECHANGE

    RDRD 27/11/200927/11/2009

    Shift Happens.flv

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    Change HappensChange Happens

    What are your reactions when you

    hear the word change?

    Negative Perceptions

    Positive Perceptions

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    Types of OrganisationalTypes of Organisational

    ChangeChange Anticipatorychanges: planned changes based on

    expected situations.

    Reactivechanges: changes made in response to

    unexpected situations.

    Incrementalchanges: subsystem adjustments required

    to keep the organization on course.

    Strategicchanges: altering the overall shape or

    direction of the organization.

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    Individual Reactions toIndividual Reactions toChangeChange

    How People Respond to Changes They Like:

    Unrealistic optimism

    Reality shock

    Constructive direction

    How People Respond to Changes They Fear andDislike:

    Getting off on the wrong track Laughing it off

    Growing self-doubt

    Destructive direction

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    Why do we resist change?Why do we resist change?

    Surprise Unannounced significant changes threaten our

    sense of balance in the workplace.

    Inertia We have a desire to maintain a safe, secure,

    and predictable status quo.

    Misunderstanding and lack of skills Without introductory or remedial training,

    change may be perceived negatively.

    Poor Timing Other events can conspire to create resentment

    about a particular change.

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    Why do we resist change?Why do we resist change?

    Emotional Side Effects Forced acceptance of change can create a

    sense of powerlessness, anger, and passiveresistance to change.

    Lack ofTrust Promises of improvement mean nothing if we

    do not trust management.

    Fear of Failure

    We may be intimidated by change and doubtour abilities to meet new challenges.

    Personality Conflicts Managers whom we dislike are poor conduits

    for change.

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    Why do we resist change?Why do we resist change?

    Threat to Job Status/Security

    We worry that any change may threaten ourjob or security.

    Breakup of Work Group Changes can tear apart established on-the-job

    social relationships.

    Competing Commitments

    Change can disrupt our working patterns in ourpursuit of other goals.

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    Three Phases of ChangeThree Phases of Change

    CurrentCurrentStateState

    TransitionTransitionStateState

    FutureFutureStateState

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    Current StateCurrent State Employees generally prefer the

    current state

    CurrentCurrent

    StateState

    TransitionTransition

    StateState

    FutureFuture

    StateState

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    Future StateFuture State

    The future state is unknown to theemployee.

    CurrentCurrent

    StateState

    TransitionTransition

    StateState

    FutureFuture

    StateState

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    Transition StateTransition State

    The transition state creates stressand anxiety

    CurrentCurrent

    StateState

    TransitionTransition

    StateState

    FutureFuture

    StateState

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    FourStages Of ChangeFourStages Of Change

    1.1. DenialDenial

    2.2. ResistanceResistance

    3.3. Consideration/ExplorationConsideration/Exploration

    4.4. AcceptanceAcceptance

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    Managing TheStages OfManaging TheStages OfChangeChange

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    Want to hear a storyWant to hear a story

    from a TOP guy whofrom a TOP guy whowas really totallywas really totally

    WRONGWRONGabout his idea onabout his idea on

    change?change?

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    ""IthinkthereisIthinkthereisa worldmarketa worldmarket

    formaybe fiveformaybe fivecomputerscomputers."."

    Thomas Watson,Thomas Watson,chairmanofIBM, 1943chairmanofIBM, 1943

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    Bill GatesBill Gates

    640 Kbyte640 Kbyte

    should be enoughshould be enoughmemory formemory foranybodyanybody

    19811981

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    What do these 3items have in

    common?

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    All can be boughtAll can be bought @ eBay@ eBay

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    Successful Innovation NeedsSuccessful Innovation NeedsSillinessSilliness

    Sounds like a strange advice?Sounds like a strange advice?RememberRemember

    FedEx was silly

    World Wide Web was silly.. Way back in 1995

    .. And so was

    PostPost--it Notes were sillyit Notes were silly..

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    "Everyonethinks ofchanging the world, but noone thinks of changing himself.

    Leo Tolstoy

    Team Buildi

    g Video.fl

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    How AttitudesandHow AttitudesandFeelings ChangeFeelings Change

    Self-esteem

    Time

    1.Immobilisation as rumours of thechange circulate, theindividual feels somesense of shock andpossible disbelief so much so that they

    deem it worthy ofdoing nothing.

    1

    2.Minimisation:As thechange becomes clearer,people try to fit in thechange with their ownpersonal position and maytry to believe that it willnot affect them.

    2

    3. Depression:as realitybegins to dawn staff mayfeel alienated and angry,feelings of a lack of controlof events overtake peopleand they feel depressed asthey try to reconcile whatis happening with their own

    personal situation.

    3

    4

    4.Acceptance/lettinggo:The lowest point in self-esteem finally sees peoplestarting to accept theinevitable. Fear of thefuture is a feature of thisstage.

    5

    5. Testingout:Individuals begin tointeract with the change,they start to ask questionsto see how they mightwork with the change.

    66.Search formeaning:Individuals begin to workwith the change and see

    how they might be able tomake the change work forthem self esteem beginsto rise.

    7

    7.Internalisation:the change isunderstood andadopted within theindividuals own

    understanding they now know howto work with it andfeel a renewedsense of confidenceand self esteem.

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    This is a story about four people: Everybody,

    Somebody, Anybody and Nobody.

    There was an important job to be done and

    Everybody was asked to do it.

    Everybody was sure that Somebody would do it.Anybody could have done it, but Nobody did.

    Somebody got angry about that because it was

    Everybody's job.

    Everybody knew that Anybody could do it, butNobody realised that Somebody wouldn't do it.

    So Everybody blamed Somebody because Nobody

    did what Anybody could have done.

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    Thank you for your attentionThank you for your attention

    The Org iz ion Need A ' CHANGE '.fl