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Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

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Page 1: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Change in E-mail Style: A Multi-Dimensional Approach

John C. Paolillo

SCAN Research Group Meeting

October 4, 2002

Page 2: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Electronic Mail

• As written communication– Typed via keyboard – Composed/edited like other writing

• As spoken communication– Rapid turn-around (interactive)– Typos are common– Informality is favored

Page 3: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

E-mail: Where does it fit?

• A new register– Crystal (2001) Netspeak– Ferarra, Brunner and Whitmore (1991)

• Intermediate in most characteristics – Collot and Belmore (1996)– Yates (1996)

• A (new) force in language change– Baron (1984, 2001)

Page 4: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Medium and Language Change

• Written media:– Standardization/homogenization– Complexity and formality

• Spoken media:– Simplification– Diversification

Page 5: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Investigating Change in E-mail

• Sufficient time depth now exists – First e-mail discussion lists in 1970’s

• Archives are widely available– E-mail discussion lists– Usenet newsgroups, etc.

• Tracking individual usage is possible

Page 6: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

The Present Study

• 11-year corpus of MsgGroup– Arpanet discussion group from 1975-1986– 2580 messages (872 in sub-sample)– Many important Internet developers

participated

• Track individuals and group usage– Formal and informal language features– Compare individuals’ trends with overall trends

Page 7: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Our Previous Work

• Herring, Labarre and Paolillo (2001)– Nine features: 1st, 2nd, 3rd person pronouns,

demonstratives, syntactic subordination, contractions, contraction sites, latinate nouns in -ion and -ment

– Overall, all features decreased over time (!)– Large individual variance– Some individuals appear to buck main trends

Page 8: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002
Page 9: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002
Page 10: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002
Page 11: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002
Page 12: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002
Page 13: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

The Multi-Dimensional Model

• More Features: Biber (1988, 1995)

• Comprehensive classification of English genres/registers

• Historical trends observed (Biber and Finegan 1989)– English writing becomes more spoken-like over

time

Page 14: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Adverbial Features

Amplifiers

Emphatics

Hedges

Because

Time Adverbials

Discourse Particles

Prepositions

Pied Piping

Page 15: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Verb Features

Private VerbsPublic VerbsSuasive VerbsDoBeNecessity ModalsPredictive ModalsInfinitivesThe Perfect

Page 16: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Other Features

Analytic Negation

Synthetic Negation

Indefinite Pronouns

IT

Page 17: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Factor Comparison

Factor 1

Factor 2

Factor 3

Factor 1It, Be, DoBecausePrepositions (-)Indefinite PronounsDiscourse ParticlesAnalytic NegationPrivate Verbs(hedges)

Demonstratives

AmplifiersEmphatics1st and 2nd Person

Factor 2Public Verbs

(perfect)

3rd Person(Synthetic Neg)

Factor 3Time Adv.

(Pied Pipe)

N-ion,(N-ment)

Factor 4InfinitivePred. Mod.Necess. M.Suasive

Page 18: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002
Page 19: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002
Page 20: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Biber’s Factors

• Information vs. involved production

• Narrative vs. non-narrative concerns

• Explicit vs. situation-dependent reference

• Overt expression of persuasion

Page 21: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Interpretation

• Factor 1: – Elaborated vs. unelaborated

• Factor 2: – Syntactic and conceptual complexity

• Factor 3: – Person-reference and certainty

Page 22: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002
Page 23: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Response and Fi tted Values vs numdate

numdate

Response&Fitted Values

-1.00e+3 0.00e+0 1.00e+3 2.00e+3 3.00e+3 4.00e+3 5.00e+3-4.00

-2.00

0.00

2.00

4.00

Factor 1 by date

Page 24: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Response and Fi tted Values vs numdate

numdate

Response&Fitted Values

-1.00e+3 0.00e+0 1.00e+3 2.00e+3 3.00e+3 4.00e+3 5.00e+3-4.00

-2.00

0.00

2.00

4.00

Factor 2 by date

Page 25: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Response and Fi tted Values vs numdate

numdate

Response&Fitted Values

-1.00e+3 0.00e+0 1.00e+3 2.00e+3 3.00e+3 4.00e+3 5.00e+3-3.00

-2.00

-1.00

0.00

1.00

2.00

3.00

Factor 3 by date

Page 26: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Changes over time

• Factor 2, syntactic/conceptual complexity – Shows slight overall increase over time

– Decreases with the number of messages and length of time one has been on the list

• Factors 1 (elaborated) and 3 (person ref/certainty) – Decrease with increasing number of messages on the

the list

– Increase slightly with one’s length of time on the list

Page 27: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002

Conclusions

• The factors of co-varying features identified do not seem to match Biber’s factors well

• There do appear to be correlations between the factors and time (date and experience)– Complexity/formality plays an important role

• It is still unclear if any of these changes are related to the medium

Page 28: Change in E-mail Style: A Multi-Dimensional Approach John C. Paolillo SCAN Research Group Meeting October 4, 2002