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challenging the 'tourism thinking' paradigm/1 - introduction to service design

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Barbara Marcotulli – Rimini, 13-14 marzo 2013

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An introduction to the basic principles of Service Design especially made for students in Tourism Management at University of Bologna, Italy, on march 2014

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Page 1: Challenging the 'Tourism Thinking' Paradigm/1 - Introduction to Service Design

Barbara Marcotulli – Rimini, 13-14 marzo 2013

Page 2: Challenging the 'Tourism Thinking' Paradigm/1 - Introduction to Service Design
http://www.youtube.com/watch?v=JywQiJO4TRo
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