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Challenges in a Globalized World Clifford Mohan Pai - GPHR Associate Vice President HR Business Leader & Head- Employee Relations

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Page 1: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Challenges in a Globalized World

Clifford Mohan Pai - GPHRAssociate Vice President

HR Business Leader & Head- Employee Relations

Page 2: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Certain statements made in this Meet concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in the industry including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

All the statements made in this presentation are the views and opinions of the speaker and is in no way a representation of the views of the organization.

Safe Harbor

Page 3: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

“Globalization has changed us into a company that searches the world,

not just to sell or source but to find intellectual capital - the world's best

talents and greatest ideas”. - Jack Welch

Page 4: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

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Humans behaving like computers - Computers work like humans

Page 5: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Less business process workers - more digital business jobs by 2018

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Source: Gartner's Top 10 Strategic Predictions - 2015

Page 6: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Significant & disruptive business conceived by a computer algorithm

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2020 : World Life expectancy increase by

half - health monitoring technologies

2018 : 200 m people using wearable devices

monitoring their heart

Source : Gartner's Top 10 Strategic Predictions - 2015

Page 7: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Renovating the Customer experience is a digital priority

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Page 8: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Top Disruptors of any industry

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Source : PWC - 18th Annual Global CEO Survey - 2015

Page 9: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

SMAC

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Page 10: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

The HR agenda before us?

Leading

Engaging

Reinventing

Reimagining

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Leadership: Solving the perennial issue?

Culture and Engagement: the naked organization

Reinventing HR: An extreme makeover

The Simplification of work: Need for a revolution

Leadership and Development: into the spotlight

Workforce on demand: The need to be ready?

HR and People Analytics: Stuck in neutral

Machines are talent: Collaboration not competition

The performance management: the secret ingredient

People data everywhere: bringing the outside in

Page 11: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

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Page 12: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

“Digital India is all about bringing the power of internet,

bringing the power of death of distance, bringing the power

of death of time zones to the betterment of every Indian.”

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Narayana Murthy, Founder, Infosys

Page 13: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Infosys Mysore, Graduating

Class

Page 14: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Fostering a Culture of learning though SMAC

Leadership Buy - In

Process

Domain

FunctionalBehavioral

Operational

Tablet Learning

iLEAP, Cloud Based TAL

Domain Certification, Competency -Role Based

Learning

Harvard Mentor Manager & HEP

Page 15: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Recap - Agenda for HR

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Capability Building

Simplifying the WorkplacePromoting

Agility & Flexibility

Embrace Technology &

Automation of HR Processes

Raising Employee Engagement to

improve Productivity

Workforce on Demand

Innovative Solutions to

manage Performance

Business Understanding &

Aligned to deliver Business

Impact

Page 16: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

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“Our assets walk out of the door each evening.

We have to make sure that

they come back the next morning”

Narayana Murthy, Founder, Infosys

Page 17: Challenges in a Globalized World - Biz Integration · Challenges in a Globalized World Clifford Mohan Pai - GPHR ... All the statements made in this presentation are the views and

Thank You