Impact Challenges for Risk Related Training Providers

Workplace Health & Safety, Crisis and Emergency Management

Impact Challenges

Impact Challenges offer a supplemental form of training in which individual stakeholders or small teams are given regular, short-form scenario based challenges which they respond to individually and then discuss on-line.

The challenges stimulate resilient thinking and by sharing responses with peers, allow a continuous assessment of capability, workplace learning and knowledge transfer.

Risk Related Challenges

• Outside of first responder agencies, risk related training is often designed to prepare people for challenges which they may never face

• Training investments are therefore usually considered a compliance requirement rather than an opportunity for positive returns

• Impact Challenges enable training providers to deliver innovative risk related training programs and also re-orient their value proposition more generally as capability developers for a complex world

How it Works1. You open an Arena on the Impact Challenges Network

myarena.impactchallenges.com

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2. Develop scenarios related to your domain of experience and existing course material

Evacuation, Fire, Flood, Violence…

3. Identify target audiences within clients, register audience members using email addresses

Wardens, Management, Staff…

4. Include Challenge charge with client subscriptions and/or individual training events

Charge each individual just $60 per year, your profit $35…

5. Schedule Challenges, assess responses, offer ‘best practice’ guidance

Charge for assessments, certifications, assurance and knowledge base curation

Revenue Channels - Recurring• Subscriptions

– Collect subscriptions from members of your arena– Collect additional subscriptions for additional audiences within

a client (division, subsidiary, region etc.)• License your challenges and campaigns

– Offer clients reusable content linked to your standard training programs, safety reviews, drills etc.

– Provide client specific customisation of content– Licence your content to training providers in other arenas

around the world• Business Development

– Introduce channel partners and clients to Impact Challenges and earn commissions on subsequent revenue

Revenue Channels - Services• Deliver assessments and facilitation services throughout the

challenge lifecycle– Before, during and after training courses, exercises and

drills– Recurring, cyclical compliance reviews e.g. safety,

evacuation, warden & crisis committee training– New services

• No notice exercises, audit and assurance reviews• ‘Keep it current’ updates to plans, procedures, standards, certification

• Mentoring– Encourage in-house trainers and learning & development

people within your clients rather than view them as competitors

– Provide mentoring and assistance with capabilities to deliver challenges in-house

Client Benefits

• Maximise return on training investment– Improve knowledge retention– Be better prepared– Encourage knowledge sharing and collaboration– Identify star performers, experts, and those

requiring more help– Establish a continuous channel for new knowledge– Grow a knowledge base of best practices– Gain greater assurance of an on-going capability

Training Organisation Benefits

• Extend your client reach– Challenges form an interactive ‘high touch’ bridge between

occasional face to face services and on-line delivery of content

• Exploit your trusted advisor status– Leverage your experience concurrently across many

different client engagements– Increase your profile as a subject matter expert

• Deliver more for less– Take advantage of reusable content and simple workflows

with easy tailoring to deliver higher value client specific services