1. 1. Phase 3 of the 3-'-3 writing processbegins with doing which of thefollowingD. Revising themessage toimprove contentand sentencestructure2. 2. Which of the following statementsabout Phase 3 of the writing process isleast accurateD. The firstversion of adocument isusuallysatisfactory formost businessmessages.3. 3. Jung was promoted to a positionthat will require extensive writing.What is the best advice you can givehimD. When youfinish a firstdraft, put thedocument asideand return to itafter a break forrevision.4. 4. Angela is writing a marketing reportto submit to her supervisor. Sheshould spend the most time in thephase to make sure that her documentis clear and correct.C. revising5. 5. The final phase of the writingprocess focuses onA. revising.B. proofreading.C. evaluating.D. all of these.6. 6. One of the first steps of the revisionprocess is to test the to make sure thatyour message will be immediatelyunderstood by the reader.A. Clarity7. 7. William has just written an e-mailmessage to his supervisor. Beforesending it, he wants to make sure thathis supervisor will immediatelyunderstand the message. What isWilliam checking forC. Clarity8. 8. What should you do to make abusiness message clearA. Keep yourmessage simpleandconversational.B. Use plainlanguage.C. Resist the urgeto show off or befancy.D. All of theabove.9. 9. Which of the following is a goal ofbusiness writingB. To keep yourwriting conciseand simple10. 10. To sound conversational, youshould avoid which of the following inyour business messagesA. LegalterminologyB. TechnicalwordsC. Third-personconstructionsD. All of theabove11. 11. Which of the following sentencesbest demonstrates clarityD. Please letyour employeesknow aboutnext Friday'smeeting12. 12. Which of the following sentencessounds most conversationalB. Thanks foryour help lastweek13. 13. Which of the following sentencesuses first-person constructionA. We receivedyourapplication forthe marketingposition.14. 14. Which of the following is the bestexample of business writingB. Please tellyour employeesabout thecompany's newe-mailguidelines.15. 15. Suzanne is sending a letter to aclient. Before sending it, she wants tomake sure that she has made her pointin the fewest possible words. What isSuzanne checking forA. Conciseness16. 16. To make your business messagesconcise, you should avoid which of thefollowingA. Fillers andcompoundprepositions17. 17. The sentence There are three topicsthat we will discuss at today's meetingcould be made more concise byeliminating a(n)C. openingfiller.18. 18. The sentence We will cover the basicfundamentals of HTML coding duringthe first session could be improved byeliminating a(n)A. redundancy.19. 19. The sentence I am writing this e-mail message to let you know that a newversion of our software is available fordownloadB. contains along lead-in.20. 20. Each and every, midway between,and personal opinion are all examplesofA.redundancies.Busi Comm. Ch 6Study online at quizlet.com/_1bmjb021. 21. For the amount of, until such timeas, and due to the fact that areexamples ofB. compoundprepositions.22. 22. The sentence We are not able toconsider your application at this pointin time could be made more effective byeliminating a(n)D. compoundpreposition.23. 23. Which of the following is anadvantage of writing conciselyA. Concisemessages areeasier tocomprehendthan wordymessages.24. 24. Which of the following sentences isfree of opening fillers, redundancies,or compound prepositionsB. Our companyshould gopublic forseveral reasons.25. 25. Which of the following sentencesdoes not contain a long lead-inC. Please shareyour concernswith yoursupervisor.26. 26. Which of the following phrases isfree of redundanciesA. Essentialitems27. 27. Which of the following representsthe best business writingB. The CEO willbe visiting ourbranchtomorrow28. 28. Which of the following representsthe best business writingD. Your planeleaves San Joseat 9 a m , PST,and arrives inAtlanta at 5 p m, EST29. 29. Anthony has written a proposal tothe board of directors. Beforepresenting it, he wants to make surethat the proposal is exciting andinteresting. What is Anthony checkingforD. Vigor30. 30. Which of the following sentencesdoes not contain a verb that has beenconverted into a nounC. The juryconcluded thatthe defendantwas guilty.31. 31. Made a discovery, reached aconclusion, and held a discussion areall examples ofA. verbs thathave beenconverted tonouns32. 32. Which of the following representsthe best writingB. Lailareported herfindings.33. 33. Under separate cover,pursuant to your request,and thank you in advance areall examples ofC. trite businessexpressions.34. 34. A trite businessexpression such as as peryour requestB. is one that has beenworn out through overuse.35. 35. Which of the followingsentences avoids use of triteexpressionsC. We have received yourloan application36. 36. Which of the followingrepresents the best businesswritingB. Enclosed are threesamples of our fabric.37. 37. The sentence Please donot hesitate to contact us ifyou have any questions couldbe made more effective byeliminating a(n)A. trite expression.38. 38. Which of the following isan example of an effective,businesslike expressionA. Enclosed herewithplease findB. Thank you in advanceC. Every effort will be madeD. None of the above39. 39. Which of the followingsentences is most vigorousand directC. In some parts of theworld, business is notconducted over meals.40. 40. Which of the following isfree of wordy or trite phrasesD. Although Chinese is thelanguage spoken by thelargest number of nativespeakers in the world,English is considered thelanguage of internationalbusiness41. 41. To make your businessmessages more readable, youcan do which of the followingB. Incorporate numberedand bulleted lists42. 42. From what writing faultdoes the following sentencesuffer. The task force willinvestigate the situation,discuss solutions, and arecommendation will bemade.?C. Nonparallelconstruction43. 43. Which of the followingsentences is parallelB. Our new CEO'sobjectives are to improveemployee morale, to boostrevenues, and to enhancecommunity relations.44. 44. Which of the followingstatements about numberedand bulleted lists is mostaccurateC. The items in a numberedor bulleted list should beparallel.45. 45. Which of the following statementsis most accurateA. Headings canhelp a readerseparate majorideas fromdetails.46. 46. The Gunning Fog Index is anexample ofA. a grammarchecker.B. a readabilitymeasure.47. 48. When proofreading a document, C. make sureintroductoryclauses arefollowed bycommas.48. 49. When proofreading a document,be concerned withA. spelling,grammar, andpunctuation.B. format.C. names andnumbers.D. all of theabove.49. 50. The best way to evaluate yourfinished written message isC. throughfeedback.50. 51. The first step of Phase 3 of the 3-'-3writing process is proofreading.FALSE51. 52. Some experts recommendspending about half the totalcomposition time revising andproofreading a document.TRUE52. 53. Most experts who have had a lot ofpractice can prepare a perfectdocument on the first try.FALSE53. 54. One of the first revision tasks isassessing the clarity of your messageto ensure that its meaning isimmediately understood.TRUE54. 55. The primary goal of businesswriting is to impress your reader.FALSE55. 56. One way to achieve clarity is to useactive-voice sentences in yourmessages.TRUE56. 57. In order to sound professional,business messages should not containfirst-person pronouns orcontractions.FALSE57. 58. The following is an example ofeffective business writing: Furtherinstructions will follow when theundersigned is in receipt of themFALSE58. 59. Most business writing shouldsound warm and friendly.TRUE59. 60. Concise messages are easier tocomprehend than wordy messages.TRUE60. 61. Because they are shorter, concise messagesare easier to write than longer ones.FALSE61. 62. There are and there is are examples offillers.TRUE62. 63. The sentence This letter is to inform youthat your loan application has been approvedis an example of effective business writing.FALSE63. 64. In the sentence Let me refer back tosomething I said earlier, the expression referback is redundant.TRUE64. 65. In accordance with, due to the fact that,and for the amount of are examples ofredundancies.FALSE65. 66. Opening fillers, long lead-ins, compoundprepositions, and redundancies all makebusiness documents wordier.TRUE66. 67. Clauses beginning with that, which, andwho can often be shortened without loss ofclarity.TRUE67. 68. The following sentence contains acompound preposition: Despite the fact that Idisagree with some of the provisions, I plan tovote for the contract.TRUE68. 69. Business writers should focus on usingnoun phrases instead of relying on actionverbs.FALSE69. 70. The following sentence contains a verb thathas been converted to a noun: Hannahperformed an analysis of the March salesfigures.TRUE70. 71. The sentence Enclosed please find thecontract we have prepared for you containswording that is preferred over We've enclosedthe contract that we have prepared for you.FALSE71. 72. To sound professional and businesslike,you should try to use the same expressions thatother writers have used over the years, such aspursuant to your request and thanking you inadvance.FALSE72. 73. This sentence contains parallelconstruction: Our new copier sorts, collates,and it can staple documents.FALSE73. 74. To achieve parallelism, match nouns withnouns, verbs with verbs, phrases with phrases,and clause with clauses.TRUE74. 75. All items in a bulleted or numbered listshould be parallel in construction.TRUE75. 76. Numbered and bulleted lists can improvereadability, comprehension, and retention.TRUE76. 77. Tyler is writing instructions for filinga workers' compensation claim. Heshould use a bulleted list because theorder of steps in the process isimportant.FALSE77. 78. Add ending punctuation to anumbered or bulleted list only if the itemsin the list are complete sentences.TRUE78. 79. The first word of every item in anumbered or bulleted list should becapitalized.TRUE79. 80. Headings are used only in reports ...80. 81. CAPITAL letters, underlining, boldtype, or italics can be used to highlightindividual words.TRUE81. 82. Blank space in a document canenhance comprehension.TRUE82. 83. Long sentences and long words causethe Fog Index of a document to decrease.FALSE83. 84. Strive to keep the Fog Index of yourbusiness writing in the 8-12 grade-levelrange.TRUE84. 85. Today's advanced spell checkers arecapable of identifying all spelling errors.FALSE85. 86. In the following sentence, the pronounagrees with its antecedent: Everyone onthe development team shared theircreative ideas.FALSE86. 87. The sentence After analyzing thebalance sheet the auditor discussed herfindings with the CEO is punctuatedproperly.FALSE87. 88. Routine documents and complexdocuments are proofread using the samemethod.FALSE88. 89. A useful technique for proofreadingimportant documents that must beperfect is to read the message aloud.TRUE89. 90. Encourage the receiver to respond toyour message in order to evaluate itssuccess.TRUE90. 91. The third phase of the 3-'-3 writingprocess includes , proofreading, andevaluating.Revising91. 92. a document involves correctinggrammar, spelling, punctuation, format,and mechanics.Proofreading92. 93. means improving the content andsentence structure of your message.Revising orEditing93. 94. is the process of analyzing whetheryour message achieved its purpose.Evaluating94. 95. One of the first revision tasks is toassess the of your message to ensurethat it will be immediately understood.Clarity95. 96. The KISS formula refers to Keep ItShort and .Simple96. 97. Business messages should be . Thismeans that they should sound warmand friendly, not stuffy and formal.Conversational97. 98. Business messages should be . Thismeans that they make their point in thefewest possible words.Concise98. 99. Sentence beginnings such as thereis, there are, and it is are examples ofopening.Fillers99. 100. Avoid such as visible to the eyeand consensus of opinionRedundancies100. 101. Compound such as at this point intime and for the amount of are wordyphrases that may be better expressedin single words.Prepositions101. 102. We made a decision todemonstrates a common writingproblem. It needlessly transforms ainto a noun phrase.Verb102. 103. A shorter form for giveconsideration to is to .Consider103. 104. Words such as as per yourrequest, please do not hesitate to, andenclosed please find are staleexpressions that other writers haveused over the years. These expressionsare known asbusiness phrases.Trite104. 105. To achieve , match nouns withnouns, verbs with verbs, phrases withphrases, and clauses with clauses.Parallelism105. 106. , which are most often used inreports, provide a quick preview orreview, help a reader separate majorideas from details, and enable a busyreader to skim familiar and lessimportant information. They also helpthe writer organize carefully so thatsimilar material is grouped together.Headings106. 107. Capital letters, underscores,boldface, and italics are examples of highlighting techniques.Graphic107. 108. The Gunning Fog Index and the Flesch-Kincaid Index are tools that helpmeasure theof a document or passage.Readability108. 109. Careful proofreaders should look for problems with spelling, grammar,punctuation, names and numbers, and .Format109. 110. The best way to evaluate the success of your communication is through . Feedback110. C. the KISS formula.D. a weather indicator.47. Most readability formulas measureD. the number of long words andsentence length.111. they are never used in letters, memos, or e-mail messages. FALSE