ch3 yet
TRANSCRIPT
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Evaluatingopportunities in
the changingmarketingenvironment
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• Forces shape the market environment:• Direct Market Environment :
• Customers• The company• Competitors
• External Market Environment :• Economic Environment
• Technological Environment• Political and Legal Environment• Cultural and Social Environment
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• Variables of the market environmenttnconvqollable•Analyze vhe eniqonme
making deciuionu vhacan be convqolled
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• Company objecyives uhape vhediqecvion and opeqavion of shole btuineuu• 3 bauic objecvieu pqoidegtidelineu:
1. Engage in upecific acvivhav sill peqfoqm a uocially economically tueftl ftncvion
• tuineuueu canv eiuv siconutmequ appqoal
2. Deelop an oqganizavioncaqqy on vh tuin uu and
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3.Eaqn enotgh pqofiv vo utqi• Specify the time period involved since many plans thmaximize profit in the long run lose money during the first few• Seeking only short-term profits may steer the firm froopportunities that would offer larger long-run profits uevvaqgev qave pqofiv
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• Unclear objectives may cause conflicting obejctives frdifferent managers deeloping miuuiuvavemenv
• evu otv vhe oqganizavionbauic ptqpoue foq being• hotld foctu on a fes keygoalu qavheq vhan embqacingeeqyvhing• tpply gtidelineu foq manavo deveqmine shich oppoqvtnivieptqute
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• If new market needs arise or as the market environmchanges miuuion uvavemenv needu vqeiued• ivu nov a utbuvivtve foq m
upecific objecvieu vhav pqoidgtidelineu in ucqeening pouuibleoppoqvtnivieu; uhotld soqk vosavhe uame objecvieu
•Maqkeving objecvieu uhotluev sivhin vhe fqamesoqk oflaqgeq company objecvieu hieqaqchy of objecvieu ;
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A Hierarchy of Objectives
Company
Objectives
IT
Objectives
R&D
Objectives
HumanResource
Objectives
Marketing
Objectives
Finance
Objectives
Production
Objectives
Price
Objectives
Promotion
Objectives
Place
Objectives
Product
Objectives
Sales
promotio
objective
Mass
sellingobjectives
Personalselling
objectives
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Company Resources May Limit Seafor Opportunities
• Breakthrough opportunities/ competitive advantagemaking tue of (tnirte)qeuotshile aoiding diqecvcompevivion sivh fiqmu hainuimilaq uvqengvhu• Find uvqengvhu and seakneuue
ealtave fiqmu ftncvionalaqeau and pqeuenv pqodtcvu amaqkevu• Financial uvqengvh iu impoqv lack of iv can be a baq
vo enveq an avvqacvie maqk
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• Producing capability• Cost of producing and selling if quantity
• Flexibility• Be not handicapped with large, special-purpose facilitieare obsolete or poorly located• Can be increased by not having “in-house” manufactutheir brands• For example : Hanes
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• Marketing strengths• Product area familiaq bqand caa big uvqengvh• Foq eample :
vaqbtcku Coffee
• Pavenv 20-yeaq monopoly deelop and tue ivu nes pqodtcv,pqoceuu, oq maveqial compevivmay be limived vo uecond-qave
offeqingu
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• Existing computer systems that effectivelyshare information in the channel, speed delivery of orders, and control inventory can be a big advantage• Promotion and price resources
• Skilled sales force• Expertise to create Web site for onlineorders
• Collaborators help offset weaknesses• Ex : Clorox Green Works
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Competitorsand TheCompetitive
Environment
Competitive environment affects the
number and types of competitors themarketing manager must face and howthey may behave.
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Differe
Important
Dimension
Type of Situation
Pure
Competition
Oligopoly Monopolist
Competitio
Uniqueness
of each firm’s
product
None None Some
Number of
competitors
Many Few Few to Man
Size of
competitors
Small Large Large to sm
AnalyzingCompetitorsand TheCompetitive
Environment
Analyzing
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• Find new or better ways to satisfycustomers‟ needs and provide valu
• Search for a breakthrough opporsome competitive advantage• Understanding the competitive adcompetitors• Evaluating the strength and weak
current or potential competitors‟ mstrategies (competitor analysis)
AnalyzingCompetitorsand TheCompetitive
Environment
Analyzing
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H“C
A
• Identify potential competitors• Analysis to the set of competitivefirms that will be the closest compe• Seek information about current ocompetitor from trade publication, website and other industry experts
AnalyzingCompetitorsand TheCompetitive
Environment
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EE
• Economic environment affects the way firmuse resources• Economic affected by the way of all of theparts of a macroeconomic system interact. Suchas national income, economic growth andinflation
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• The economic environment changes quiterapidly. The effects can be far-reaching andrequire changes in marketing strategy.• Changes in interest rate
• Changes in the exchange rate
EE
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TheTechnological
Environment
Technology is the a
science to convert an ec
resources to output
Opportunities
New Products New ProcessBusiness
Early recognitions of new way to do things
Reshaping every aspe
marketing with change
consumers shop a
marketers marke
•Challenges
•Ethical Issue
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Legal Environment
it sets the basic rule for how a business can operate in society
Encourage Competition
Antimonopoly
Prosecution
Consumer protection
Foods and drugs
Product safety
State and local law
Laws differ across countrie
Sherman Act
Monopoly or
conspiracy in restraint
of trade
Monopoly or
conspiracy to control
a product
Distribution
channels
Fix or cont
Clayton Act
Substantially lessens
competition
Forcing sales of
some products with
others-tying contract
Exclusive
dealing
contracts
Proce disc
FTCAUnfair methodsof
competition
Unfair policies Deceptive ads or selling practice
Deceptive
Robinson-Patman Act
Injure Competition
Prohibits ‟fake‟ ads
allowances or
discrimination in help
offered
Prohibits p
on goods o
quality‟ with
and limits q
Wheeler-Lea
AmandmentUnfair of deceptive
practices
Deceptive packaging
or branding
Deceptive ads or
selling claims
Deceptive
Antimerger Act
Lessens competition
Buying competitors Buying
producers or
distributors
Magnuson-Moss Act
Unreasonable
practices
Product warranty
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•Changing women‟s roles •Changes come slowly
s ng creen ng
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s ng creen ngNarrow Down TStrategies
•Whole plans should be evaluated•Return on Investment (ROI) approach
help evaluate possible plans too
Planning Grids Help
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Planning Grids HelpEvaluate a Portofolio Of Opportunities
•General Electric looks for green posit
Multiproduct firms have
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Multiproduct firms havea difficult strategy-planning Job
•Strategic business units may hel
•Some firms use portofolio manag
Evaluating Opportunities