ch01-our new work plac
TRANSCRIPT
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Module1
OUR NEW WORK PLACE
This is no time for complacency What issues and concerns complicate the new workplace? What are organizations like as work settings?
Chapter-1
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OUR NEW WORK PLACE
Key Issues and ConcernsMODULE GUIDE 1.1
Failure of ethics and corporategovernance are troublesome
Globalization and job migration arechanging the world at work
Diversity and discrimination are
continuing social prioritiesTalent and intellectual capital drive high
performance organizations
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KEY ISSUES AND CONCERNS
Ethics and Corporate Governance
Ethics
A code of moral standards of conduct for
what is good and right as opposed to
what is bad or wrong.
Corporate Governance
The active oversight of managementdecisions, corporate strategy and financial
reporting by the Board of Directors
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KEY ISSUES AND CONCERNS
Ethics and Corporate Governance
Ethical Issues and Concerns
Failures of Business Leaders
Enron
WorldCom
Failures in Corporate Governance
Board of DirectorsBoard of Trustees
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KEY ISSUES AND CONCERNS
Globalization
Globalization
The worldwide independence of resource flows,
product markets and business competition.
Global Outsourcing
Purchasing products or subcontracting labor to
foreign countries.
Job Migration
The shifting of jobs from one country to another.
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KEY ISSUES AND CONCERNS
Diversity
Women are 47% of the U.S. workforce and hold50.3% of managerial jobs.
African-Americans are 13.8% of the workforce andhold 6.5% of managerial jobs.
Hispanics are 11.1% of the workforce and hold 5%of managerial jobs.
Women hold 14.7% of board seats at Fortune 500companies; women of color hold 3.4%.
For each $1 earned by men, women earn 76 cents;African-American women earn 64 cents; Hispanicwomen earn 52 cents.
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KEY ISSUES AND CONCERNS
Diversity
Prejudice
The display of negative irrational
attitudes toward women and minorities.
The Glass Ceiling
An invisible barrier limiting careeradvancement among women and
minorities.
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KEY ISSUES AND CONCERNS
Intellectual Capital
Intellectual Capital
The collective brainpower or shared
knowledge of an organizationsworkforce.
Intellectual Capital =Competency X Commitment
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KEY ISSUES AND CONCERNS
Intellectual Capital
Knowledge WorkersMinds and intellect are key assets to
employers
Free Agent EconomyPeople change jobs more often and many workas independent contractors for a mix ofemployers
Self ManagementThe ability to understand oneself, exercise
initiative, accept responsibility and learn fromexperience.
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KEY ISSUES AND CONCERNS
Intellectual Capital
Shamrock Organization
operates with a core group of full-time long-term workers supported by others who work
on contracts and part-time employees.
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OUR NEW WORK PLACE
Organization as a WorkplaceMODULE GUIDE 1.2
Mission statements express the purposes oforganizations
Organizations are open systems that interact
with their environmentOrganizations create value for customers
and clients
Productivity is a measure of organizationalperformance
Organizations are changing as societychanges
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OUR NEW WORK PLACE
Organization as a Workplace
Organization
A collection of people working together toachieve a common purpose
Organization Purpose
To provide society with good and services
Mission StatementA description of the organizations purpose,
goals, values and priorities.
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ORGANIZATION AS A WORKPLACE
Purpose
Ben & Jerrys Mission StatementProduct Mission
To make, distribute, and sell the finest quality all natural icecream... promoting business practices that respect the earth
and the environment.
Economic Mission
To increase value for our stakeholders and expand opportunitiesfor development and career growth for our employees.
Social Mission
To initiate innovative ways to improve the quality of life locally,nationally, and internationally.
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ORGANIZATION AS A WORKPLACE
Environment
Open System
Transforms resource inputs from the environmentinto product outputs
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ORGANIZATION AS A WORKPLACE
Value
Value Chain
The sequence of events through whichorganizations create value for their customers
and clients
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ORGANIZATION AS A WORKPLACE
Performance
Performance
Productivity
The quantity and quality of work relative to resources
used. Often expressed as a ratio of output / input.
Efficiency
An input measure of the cost of resourcesconsumed.
Effectiveness
An output measure of goal accomplishment.
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ORGANIZATION AS A WORKPLACE
Performance
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ORGANIZATION AS A WORKPLACE
Change
Key Transitions in Organizations
Less command-and-control Traditional top-down waysare proving inadequate. The old do as I say bosses
are giving way to new how I can help you ones. Involvement and participatory work settings. The goals
are to rally knowledge, experience, and commitment ofall workers.
Commitment to teamwork. Todays organizations areless vertical and more horizontal in focus. They aremore driven by teamwork, pooling talents for creativeproblem solving.
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ORGANIZATION AS A WORKPLACE
Change
Key Transitions in OrganizationsEmphasis on technology Changes in computer and
information technology bring continuousopportunities. Technology keeps changing the ways
organizations operate and people work.
New workforce expectations A new generation ofworkers is more informal and less tolerant ofhierarchy. The new generation tends to value
performance merit over status and seniority.
Organizations gain by actively helping peoplebalance work and personal affairs.
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MANAGEMENT TIPS
New workplace survival skills :
Mastery: You must be good at something, to contribute something of valueto youremployer.
Contacts: You must get to know the people who can help you get things done.
Entrepreneurship: You must be willing to take risks, spot opportunities,and stepout to engage them.
Love of technology: You must embrace technology, and be willing and ableto fullyutilize IT.
Marketing: You must create a positive impression, and communicate well yoursuccesses and progress.
Passion for renewal: You must learn and change continuously, to update yourselffor the future.