ch01-our new work plac

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    Module1

    OUR NEW WORK PLACE

    This is no time for complacency What issues and concerns complicate the new workplace? What are organizations like as work settings?

    Chapter-1

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    OUR NEW WORK PLACE

    Key Issues and ConcernsMODULE GUIDE 1.1

    Failure of ethics and corporategovernance are troublesome

    Globalization and job migration arechanging the world at work

    Diversity and discrimination are

    continuing social prioritiesTalent and intellectual capital drive high

    performance organizations

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    KEY ISSUES AND CONCERNS

    Ethics and Corporate Governance

    Ethics

    A code of moral standards of conduct for

    what is good and right as opposed to

    what is bad or wrong.

    Corporate Governance

    The active oversight of managementdecisions, corporate strategy and financial

    reporting by the Board of Directors

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    KEY ISSUES AND CONCERNS

    Ethics and Corporate Governance

    Ethical Issues and Concerns

    Failures of Business Leaders

    Enron

    WorldCom

    Failures in Corporate Governance

    Board of DirectorsBoard of Trustees

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    KEY ISSUES AND CONCERNS

    Globalization

    Globalization

    The worldwide independence of resource flows,

    product markets and business competition.

    Global Outsourcing

    Purchasing products or subcontracting labor to

    foreign countries.

    Job Migration

    The shifting of jobs from one country to another.

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    KEY ISSUES AND CONCERNS

    Diversity

    Women are 47% of the U.S. workforce and hold50.3% of managerial jobs.

    African-Americans are 13.8% of the workforce andhold 6.5% of managerial jobs.

    Hispanics are 11.1% of the workforce and hold 5%of managerial jobs.

    Women hold 14.7% of board seats at Fortune 500companies; women of color hold 3.4%.

    For each $1 earned by men, women earn 76 cents;African-American women earn 64 cents; Hispanicwomen earn 52 cents.

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    KEY ISSUES AND CONCERNS

    Diversity

    Prejudice

    The display of negative irrational

    attitudes toward women and minorities.

    The Glass Ceiling

    An invisible barrier limiting careeradvancement among women and

    minorities.

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    KEY ISSUES AND CONCERNS

    Intellectual Capital

    Intellectual Capital

    The collective brainpower or shared

    knowledge of an organizationsworkforce.

    Intellectual Capital =Competency X Commitment

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    KEY ISSUES AND CONCERNS

    Intellectual Capital

    Knowledge WorkersMinds and intellect are key assets to

    employers

    Free Agent EconomyPeople change jobs more often and many workas independent contractors for a mix ofemployers

    Self ManagementThe ability to understand oneself, exercise

    initiative, accept responsibility and learn fromexperience.

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    KEY ISSUES AND CONCERNS

    Intellectual Capital

    Shamrock Organization

    operates with a core group of full-time long-term workers supported by others who work

    on contracts and part-time employees.

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    OUR NEW WORK PLACE

    Organization as a WorkplaceMODULE GUIDE 1.2

    Mission statements express the purposes oforganizations

    Organizations are open systems that interact

    with their environmentOrganizations create value for customers

    and clients

    Productivity is a measure of organizationalperformance

    Organizations are changing as societychanges

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    OUR NEW WORK PLACE

    Organization as a Workplace

    Organization

    A collection of people working together toachieve a common purpose

    Organization Purpose

    To provide society with good and services

    Mission StatementA description of the organizations purpose,

    goals, values and priorities.

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    ORGANIZATION AS A WORKPLACE

    Purpose

    Ben & Jerrys Mission StatementProduct Mission

    To make, distribute, and sell the finest quality all natural icecream... promoting business practices that respect the earth

    and the environment.

    Economic Mission

    To increase value for our stakeholders and expand opportunitiesfor development and career growth for our employees.

    Social Mission

    To initiate innovative ways to improve the quality of life locally,nationally, and internationally.

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    ORGANIZATION AS A WORKPLACE

    Environment

    Open System

    Transforms resource inputs from the environmentinto product outputs

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    ORGANIZATION AS A WORKPLACE

    Value

    Value Chain

    The sequence of events through whichorganizations create value for their customers

    and clients

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    ORGANIZATION AS A WORKPLACE

    Performance

    Performance

    Productivity

    The quantity and quality of work relative to resources

    used. Often expressed as a ratio of output / input.

    Efficiency

    An input measure of the cost of resourcesconsumed.

    Effectiveness

    An output measure of goal accomplishment.

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    ORGANIZATION AS A WORKPLACE

    Performance

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    ORGANIZATION AS A WORKPLACE

    Change

    Key Transitions in Organizations

    Less command-and-control Traditional top-down waysare proving inadequate. The old do as I say bosses

    are giving way to new how I can help you ones. Involvement and participatory work settings. The goals

    are to rally knowledge, experience, and commitment ofall workers.

    Commitment to teamwork. Todays organizations areless vertical and more horizontal in focus. They aremore driven by teamwork, pooling talents for creativeproblem solving.

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    ORGANIZATION AS A WORKPLACE

    Change

    Key Transitions in OrganizationsEmphasis on technology Changes in computer and

    information technology bring continuousopportunities. Technology keeps changing the ways

    organizations operate and people work.

    New workforce expectations A new generation ofworkers is more informal and less tolerant ofhierarchy. The new generation tends to value

    performance merit over status and seniority.

    Organizations gain by actively helping peoplebalance work and personal affairs.

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    MANAGEMENT TIPS

    New workplace survival skills :

    Mastery: You must be good at something, to contribute something of valueto youremployer.

    Contacts: You must get to know the people who can help you get things done.

    Entrepreneurship: You must be willing to take risks, spot opportunities,and stepout to engage them.

    Love of technology: You must embrace technology, and be willing and ableto fullyutilize IT.

    Marketing: You must create a positive impression, and communicate well yoursuccesses and progress.

    Passion for renewal: You must learn and change continuously, to update yourselffor the future.