ch 14 channels

Upload: tendai-elvis-mugovi

Post on 03-Apr-2018

231 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/29/2019 Ch 14 Channels

    1/31

    International Channels of

    Distribution

    How do you get the

    product/service to foreignconsumers?

  • 7/29/2019 Ch 14 Channels

    2/31

    Distribution Plan

    1. Determine which selling approach is

    best.

    a. Consult Country Commercial Guides(CCGs) "Marketing U.S. Products and

    Services in (country) chapter

    b. Industry Subsector Analyses (ISAs)

    2. Find distributors.3. Find end foreign buyers (trade leads).

    http://www.state.gov/www/about_state/business/com_guides/index.htmlhttp://www.usatrade.gov/website/Website.nsf/WebBySubj/MarketResearch_AboutMarketResearchhttp://www.usatrade.gov/website/Website.nsf/WebBySubj/MarketResearch_AboutMarketResearchhttp://www.state.gov/www/about_state/business/com_guides/index.html
  • 7/29/2019 Ch 14 Channels

    3/31

    For example, How would you distribute shoes in Italy?

    Shoes Distribution Varies Across Countries

    Producer Producer Producer Producer

    Agents

    Wholesaler

    Retailer

    ConsumerConsumer Consumer Consumer

    RetailerRetailer

    Wholesaler

    A B C D

  • 7/29/2019 Ch 14 Channels

    4/31

    Germany

    Organized Independents

    (buying groups)

    35%

    Major Shoe chains 29%

    Mail 7%

    Department Stores 6%

    Hypermarkets 6%

    Discount Stores 6%Independent Shoe Stores 4%

    Other retailers 7%

    100%

    For Example German Vs. French Shoe Distribution

    DistributionLondon: Euromonitor, 1988, pp. 162, 171

    France

    Independent Shoe

    stores

    56%

    Direct Sales 14%

    Clothing stores 2%

    Department stores 2%

    Variety stores 1%

    Other retailers 25%

    100%

  • 7/29/2019 Ch 14 Channels

    5/31

    Who are Your Customers/ What Brands Styles Do They Buy?

    Where Do They Shop?

  • 7/29/2019 Ch 14 Channels

    6/31

    Would They Shop in Specialty Stores?

    Distributing Shoes in Italy j99

    Bruno Magli

    Gucci Childrens

    Shoes E400

  • 7/29/2019 Ch 14 Channels

    7/31

    Outdoors? Shoe Stores? Specialty Stores?

    Distributing Shoes in Italyj99

  • 7/29/2019 Ch 14 Channels

    8/31

    Should You Set Up Your Own Store Chain?

    Distributing Shoes in Italyj99

  • 7/29/2019 Ch 14 Channels

    9/31

    Potential Italian Shoe Distributors

    ITALYBOLOGNAFIEREPiazza Constituzione, 6 - 40128 BOLOGNATel: 39 051 282111 - fax: 39 051 282333E-mail:[email protected]

    CENTRO SERVIZI E.F.D.Contact: Dott.ssa Chiara PadovaniVia B. Franceschini, 5 - 50142 FIRENZETel: 39 055 7398932 - Fax: 39 055 7398935E-mail:[email protected]

    FIERA MILANOLargo Domodossola, 1 20145 MILANOTel: 39 2 49971 - Fax: 39 2 49977244730 Fifth Avenue, Suite 600 New York, NY 10019 (USA)Tel: 1 212-459-0044 - Fax: 1 [email protected]

    LINEAPELLE - ANTEPRIMA - PREVIEWVia Brisa, 3 - 20123 MILANOTel: 39 02 8807711 - Fax: 39 02 860032E-mail:[email protected]

    AREAPELLESegreteria: Via Brisa,3 20123 MILANOTel: 39 02 801020 - Fax: 39 02 72000120E-mail:[email protected]

    FIRENZE EXPO SpaFirenzeTel: 00 39 55 49721 - Fax: 00 39 55 490573

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.lineapelle-fair.it/mailto:[email protected]://www.trendselection.com/mailto:[email protected]:[email protected]:[email protected]://www.bolognafiere.it/mailto:[email protected]
  • 7/29/2019 Ch 14 Channels

    10/31

    What is a Channel of Distribution?

    Process including the physical handling

    and distribution of goods, the passage of

    ownership (title) and the buying and selling

    negotiations between producers andmiddlemen and between middlemen and

    customers.

  • 7/29/2019 Ch 14 Channels

    11/31

    What Is An International Marketing Channel?

    Middlemen in the process betweenManufacturer& Final InternationalConsumerwho may or may not

    Physically handle & distribute the goodsAssume title to goods

    Negotiate buying and selling

    Middlemen used when the can performfunctions more efficiently thanmanufacturers can

  • 7/29/2019 Ch 14 Channels

    12/31

    Marketing Channels for Consumer

    Goods and Services

    Producer Producer Producer Producer

    Agents

    Wholesaler

    Retailer

    ConsumerConsumer Consumer Consumer

    RetailerRetailer

    Wholesaler

    A B C D

  • 7/29/2019 Ch 14 Channels

    13/31

    Marketing Channels for Industrial

    Goods and Services

    Producer Producer Producer Producer

    Agent

    Wholesaler

    Industrial BuyerIndustrial Buyer Industrial Buyer Industrial Buyer

    Wholesaler

    Agent

    A B C D

  • 7/29/2019 Ch 14 Channels

    14/31

    Channel Decisions When Entering New Country

    Whether to Use Established Channels or BuildOwn Channels?

    Whether to Use Home-country (located in

    producing firms country) orHost-country(located in foreign country) middlemen?

    Which intermediaries?

    How many intermediaries?

    Exclusive one or a select few Selective more than a few, less than all

    Intensive as many outlets as possible

  • 7/29/2019 Ch 14 Channels

    15/31

    Examples of Home-Country Middlemen(1) Global Retailers

    Global Retailers

    http://edweb.tusd.k12.az.us/sped/images/reallifephotos/Wal%20Mart.jpghttp://edweb.tusd.k12.az.us/sped/images/reallifephotos/Wal%20Mart.jpg
  • 7/29/2019 Ch 14 Channels

    16/31

    Examples of Home-Country Middlemen(2) Export Management Company

    Export Management

    Companies

    Independent firm which acts

    as the exclusive export

    sales department for non-competing firms;

    Typically represent smallercompanies in specialized

    industries

    Ranges in size from 1 to 100

    employees and handles

    10% of exportedmanufactured goods

  • 7/29/2019 Ch 14 Channels

    17/31

    Example of Export Management Company

    You sell to AMEX; We take it abroad & absorb all risks

    Amex Export Functions:

    We purchase products from our business partners for resale in international markets.

    We pay for products purchased on terms similar to our business partners' standarddomestic terms.

    We've developed over the past twenty years a unique system and strong know-howto select, appoint, and manage international distributors to market these productsoverseas.

    We attend trade shows, implement advertising programs, and translate material.

    We are responsible for invoicing, collection and bear the responsibility for payment.

    We handle shipping details, customs forms, export licensing, and all relevant exportdocumentation.

    We constantly research and appraise market conditions overseas, and provide usefulfeedback to ourbusiness partners to incorporate in their marketing, and product

    development plans. We travel, meet face-to-face with our customers and see first-hand their needs and

    marketing efforts.

  • 7/29/2019 Ch 14 Channels

    18/31

    EMC Limitations

    Relatively small with limited financial

    resources; may be unable to stock product

    or offer financing to foreign customers

    Focus efforts on products that bring in

    most profits

    Most do not cover Canada

    Manufacturers may lose control over who

    buys, selling price, promotion, etc.

  • 7/29/2019 Ch 14 Channels

    19/31

    Examples of Home-Country Middlemen

    (3) Export Trading Company

    Export Trading Companies

    Largercompanies that specialize in providingintermediary services, risk reduction, financial

    assistance, etc.

  • 7/29/2019 Ch 14 Channels

    20/31

    Export Trading Companies

    Export Trading CompaniesA typical ETC is more market-orientated and transactions driventhan a typical EMC. An ETC most often acts as an independentdistributor creating transactions by linking domestic producers andforeign buyers.

    As opposed to representing a given manufacturer in a foreign

    market, the ETC determines what U.S. products are desired in agiven market and then work with U.S. producers to satisfy demand.ETCs can perform a sourcing function searching for U.S. supplies tofill specific foreign requests for U.S. products.

    A special kind of ETC is a group organized and operated byproducers. These ETCs can be organized along multiple or single-

    industry lines and can also represent producers of competingproducts.

    Most ETCs take title to the goods involved, but some will work on acommission basis.

  • 7/29/2019 Ch 14 Channels

    21/31

    Examples of Home-Country Middlemen(4) Agents/Brokers

    Home country agents/brokers

    Do not take title;

    Shorter term relationship;

    Specialize in certain products

  • 7/29/2019 Ch 14 Channels

    22/31

    Examples of Host (Foreign) Country

    Middlemen

    (1)Merchant middlemen (take title &

    possession)

    Distributors/Wholesalers

    Dealers / Retailers (Ongoing relationship to

    sell to customers)

    (2)Agents & brokers (do not take title &

    seldom take possession)

  • 7/29/2019 Ch 14 Channels

    23/31

    Home-country or Host-country Middlemen?

    Use Home-country or Host-country

    middlemen

    Select Home-country middlemen if you do

    not wish to enter or do not have capability toenter foreign market

    Select Host-country middlemen if you seek

    greater control over marketing mix; have apresence in the foreign country

  • 7/29/2019 Ch 14 Channels

    24/31

    Marketing Channels DifferAround The World in

    Services they perform

    Breadth of lines they carry

    Costs and trade margins

    Length of channel - long vs. short

  • 7/29/2019 Ch 14 Channels

    25/31

    Selecting Marketing Channels

    Marketing channel decisions are among

    the most complex & challenging facing the

    firm

    Each channel creates different level of

    sales & costs

    Firm usually committed to decision for long

    time

  • 7/29/2019 Ch 14 Channels

    26/31

    How Do you Select Channel?

    Cost Transporting & storing goods

    Capital Requirements

    Control

    Coverage

    CharacterDoes it fit the character of the company and the market?

    Continuity Can you foster loyalty among members?

  • 7/29/2019 Ch 14 Channels

    27/31

    Locating Middlemen

    U.S. Department of Commerce;

    Directories;

    Foreign Chambers of commerce; Middlemen associations;

    Internet services, e.g.

    www.tradecompass.com Carriers e.g. shipping companies

    http://www.tradecompass.com/http://www.tradecompass.com/
  • 7/29/2019 Ch 14 Channels

    28/31

    Two basic sources of "buy" leads:

    The ones you or your reps develop first-hand

    Second hand leads -- the ones you hear or read

    about Good trade lead sources include

    U.S. Governments Trade Opportunity Program found on theNTDB,

    FAS Agricultural Trade Leads,

    Commercial News USA trade leads, Global Technology Network.

    World Trade Center(WTC) network, and many states havetheir own overseas trade offices.

    http://www.stat-usa.gov/top.nsf/ByDate?OpenViewhttp://www.fas.usda.gov/scripts/agexport/tradeleadquery.asphttp://www.importnewsusa.com/tradeleads/index.asphttp://www.usgtn.net/http://www.wtcanet.org/http://www.wtcanet.org/http://www.usgtn.net/http://www.importnewsusa.com/tradeleads/index.asphttp://www.fas.usda.gov/scripts/agexport/tradeleadquery.asphttp://www.stat-usa.gov/top.nsf/ByDate?OpenView
  • 7/29/2019 Ch 14 Channels

    29/31

    Locating Information About Channels of

    Distribution in Foreign Country

    Commercial Guide - Marketing U.S.

    Products and Services section

    Articles on distribution country product

    ABI-Inform

  • 7/29/2019 Ch 14 Channels

    30/31

    For Example, How are Cars Sold in China?

    Buick Succeed in China By Laying Stress on Quality,Robert Simison,Wall Street Journal, Oct. 26, 1999

    Most cars are sold not by conventional

    dealers but by independent distributors

    and traders. Typical is the Asia Games

    Village parking lot in Beijing, which hasbecome a sort of flea market for dozens of

    small-time traders of new and used

    vehicles.

    For Example When Opening Retail Outlet Where

  • 7/29/2019 Ch 14 Channels

    31/31

    For Example, When Opening Retail Outlet, Where

    Do You Locate, How Many?1st Starbucks Herald Plan ToGive Parisians Caf Alternative,Jonathan Shenfield, The Commercial Appeal,Memphis, TN, Jan. 17, 2004The first shop (Starbucks) near the Paris

    Opera, is situated to draw both tourists

    and localsThe chain began to establish

    itself across Europe nearly six years ago,starting with Britain, Switzerland and

    AustriaAnother outlet opens Monday in

    the La Defense business district, thesecond of about 10 planned for Paris.