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    Strategic Management:Creating Competitive Advantages

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    Two Perspectives of Leadership

    Romantic view

    Leader is the key force in organizations success

    External view of leadership Focus is on external factors that affect an organizations

    success

    Leaders can make a difference

    Must be aware of opportunities and threats faced inexternal environment

    Must have thorough understanding of the firms resources

    and capabilities

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    Strategic Management

    Strategic management is the study of why some firms

    outperform others

    How to compete in order to create competitive advantagesin the marketplace

    How to create competitive advantages in the market place

    o Unique and valuable

    o Difficult for competitors to copy or substitute

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    Key Attributes

    Key Attributes of strategic management:

    Directs the organization toward overall goals and objectives

    Includes multiple stakeholders in decision making Needs to incorporate short-term and long-term perspectives

    Recognizes trade-offs between efficiency and effectiveness

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    Strategic Management Process

    Adapted from Exhibit 1.2 Realized Strategy and Intended Strategy: Usually Not the Same

    Source: H. Mintzberg and J. A. Waters, Of Strategies, Deliberate and Emergent, Strategic Management Journal 6(1985), pp. 257-

    72.

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    Strategic Analysis

    Starting point in the

    strategic management

    process Precedes effective

    formulation and

    implementation of

    strategies

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    Strategic Analysis (cont.)

    Clear goals and objectives permit effective allocationof resources

    Hierarchy of goals- Vision

    - Mission

    - Strategic objectives

    Analyzing external environments- Managers must scan the environment and analyze

    competitors

    - General environment

    - Industry environment

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    Strategic Analysis (cont.)

    Frameworks for analyzing a firms internal

    environment

    - Strengths- Weaknesses

    Analyzing strengths can uncover potential sources of

    competitive advantage

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    Strategic Analysis (cont.)

    Intellectual assets are drivers of

    - Competitive advantage

    - Wealth creationNetworks and relationships among

    - Employees

    - Customers

    - Suppliers- Alliance partners

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    Strategy Formulation

    Business level strategy:

    - Successful firms develop bases for competitive

    advantage Cost leadership

    Differentiation

    Focusing on narrow or industry-wide market segments

    - Sustainability

    - Industry life cycle

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    Strategy Formulation (cont.)

    Corporate-level strategy addresses:

    Firms portfolio or group of businesses

    - What business(es) should we be in?- How can we create synergies among the businesses?

    Diversification

    - Related

    - Unrelated

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    Strategy Formulation (cont.)

    International Strategy

    - Appropriate entry strategies for foreign markets

    - Sustain competitive advantage in global markets Effective strategies for entrepreneurial initiatives

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    Strategy Implementation

    Informational control

    - Monitor and scan the environment

    - Respond effectively to threats and opportunities Behavioral control

    Effective corporate governance

    - Interests of managers and owners of the firm

    Organizational structure and design

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    Strategy Implementation (cont.)

    Organizational boundaries

    - Flexible

    - Permeable Strategic Alliances

    Develop organization that is committed to

    - Excellence

    - Ethical behavior

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    Strategy Implementation (cont.)

    Learning organization responsive to

    - Rapid and unpredictable change

    Corporate entrepreneurship and innovation- New opportunities

    - Enhance innovative capacity

    - Autonomous entrepreneurial behavior

    - Product champions

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    Corporate Governance and Stakeholder

    Management

    Corporate governance: the relationship among various

    participants in determining the direction and

    performance of corporations- Shareholders

    - Management (led by the CEO)

    - Board of Directors

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    Corporate Governance and Stakeholder

    Management (cont.)

    Board of Directors

    - Elected representatives of the

    owners

    - Ensure interests and motives of

    management are aligned with

    those of the owners

    Effective and engaged Board of

    Directors

    Shareholder activism

    Proper managerial rewards and

    incentives

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    Stakeholder Management

    Two views of stakeholder management

    - Zero sum

    Stakeholders compete for attention and resources of the

    organization

    Gain of one is a loss to the other

    - Symbiosis

    Stakeholders are dependent upon each other

    Mutual benefits

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    Social Responsibility

    Social responsibility: the expectation that businesses

    or individuals will strive to improve the overall

    welfare of society Managers must take active steps to make society better

    Socially responsible behavior changes over time

    Triple bottom line

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    Example: Social Responsibility

    Starbucks Coffee Company Corporate social responsibility is embedded throughout the

    organization. The following are some of the commitments they have

    made to be socially responsible:

    Commitment to origins

    Helping protect the environment

    Starbucks in your community

    Commitment to partners

    Source: www.starbucks.com

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    Strategic Management Perspective

    Integrative view of the organization

    Assess how functional areas and activities fit

    together to achieve goals and objectives

    All managers and employees must take and

    integrative, strategic perspective of issues facing the

    organization

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    Coherence in Strategic Direction

    Company vision

    - Massively inspiring

    - Overarching- Long-term

    - Driven by and evokes

    passion

    - Fundamental statement ofthe organizations

    Values

    Aspiration

    Goals

    Hierarchy of Goals

    Company visionCompany vision

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    Coherence in Strategic Direction

    Mission statements

    - Purpose of the company

    - Basis of competition andcompetitive advantages

    - More specific than vision

    - Focused on the means by

    which the firm willcompete Hierarchy of Goals

    Company visionCompany vision

    Mission statementsMission statements

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    Coherence in Strategic Direction

    Strategic objectives

    - Operationalize the mission

    statement- Provide guidance on how

    the organization can fulfill

    or move toward the higher

    goals

    - More specific

    - Cover a more well-defined

    time frame

    Hierarchy of Goals

    Company visionCompany vision

    Mission statementsMission statements

    Strategic objectivesStrategic objectives

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    Coherence in Strategic Direction

    Strategic objectives

    - Measurable

    - Specific- Appropriate

    - Realistic

    - Timely

    - Challenging- Resolve conflicts that arise

    - Yardstick for rewards and

    incentives

    Hierarchy of Goals

    Company visionCompany vision

    Mission statementsMission statements

    Strategic objectivesStrategic objectives