ços’k djsa

Rofjr lEidZ

,d&nwljs ds fy, lEeku...........................8

CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku...........................11

gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku......15

gekjs leqnk;ksa ds fy, lEeku.......................17

CEVA dh O;kolkf;d vkpkj&lafgrk

fu”Bk vkSj lEeku gekjh ftanxh ds rjhds gSaA

2—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

gekjs v/;{k ,oa lhbZvks] ekoZ ‘ysaxj dk lans’k..........................................................3

lafgrk dks le>uk..............................................................................................4

CEVA dk fe’ku] n`”VkUr ,oa ewY; ..................................................................7

,d&nwljs ds fy, lEeku.....................................................................................8

leku volj] fofo/krk vkSj lekos’k........................................................................8

ijLij lEeku vkSj fu”i{k O;ogkj..........................................................................8

ekuo vf/kdkj vkSj çfr”Bk......................................................................................9

LokLF; rFkk lqj{kk .....................................................................................9

eknd inkFkZ ,oa vYdkWgy......................................................................................9

MsVk xksiuh;rk...................................................................................................10

CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku.....................................................11

fgrksa dk la?k»kZ..................................................................................................11

daiuh dh laink] MsVk] vkSj le;.........................................................................12

Hksfn;k tkudkjh.................................................................................................12

foÙkh; fjdkWMZ~l..................................................................................................12

bysDVª‚fud lapkj] lks’ky ehfM;k] vkSj cká lapkj..................................................14

gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku................15

xq.koÙkk ij /;ku ..............................................................................................15

xzkgd larqf”V.....................................................................................................15

O;kolkf;d lk>hnkj...........................................................................................15

fo’okljks/k vkSj mfpr çfrLi/kkZ...........................................................................15

gekjs leqnk;ksa ds fy, lEeku...............................................................................17

leqnk;.............................................................................................................17

Hkz”Vkpkj vkSj fj’or[kksjh......................................................................................17

migkj vkSj euksjatu...........................................................................................18

O;kikj vuqikyu.................................................................................................20

ljdkjh vuqca/k djuk.........................................................................................20

jktuhfrd xfrfof/k;ka.........................................................................................21

i;kZoj.k lqj{kk...................................................................................................21

vuq’kklu ....................................................................................................22

vkjksiksa dh lwpuk nsuk vkSj mudk j[kj[kko djuk..................................................23

lwpuk dSls nsa....................................................................................................23

tc vki lwpuk nsrs gSa rks D;k gksrk gS..................................................................24

mR—”V fçaV.......................................................................................................25

çek.khdj.k........................................................................................................26

lkexzh rkfydk

3—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

fç; lkFkh CEVA deZpkfj;ksa]

gekjh ubZ O;kolkf;d vkpkj lafgrk dks vkids lkFk lk>k djds eq>dks çlUurk gks jgh gSA CEVA dks vkiwfrZ J`a[kyk m|ksx esa ,d lokZf/kd ç’kaluh; daiuh cukus ds fy,] geesa ls çR;sd dks mfpr O;olk; vkpkj ds mUgha vk/kkjHkwr ekinaMksa dk ikyu djuk gksxk ftudks bl lafgrk esa LFkkfir fd;k x;k gSA ;g fd, tkus ds fy, Bhd pht gS] vkSj gekjs lHkh ‘ks;j/kkjd bldh ekax djrs gSaA

vc eSa daiuh dh vis{kkvksa dks vkids lkeus j[kw¡xkA igyk] ge lHkh dks bl lafgrk dks i<+uk o le>uk pkfg, vkSj bldk ikyu djuk pkfg,A tks eq> ij] gekjs funs’kdksa ij] vf/kdkfj;ksa ij] çca/kdksa ij] deZpkfj;ksa ij] gj ml vU; O;fä ij ykxw gksrh gS tks cksMZ:e ls ysdj os;jgkml rd gekjh vksj ls dke djrs gSaA geus bl lafgrk dks ljy cuk;k gS vkSj bldk iquxZBu fd;k rkfd ;g mi;ksx esa ljy gks] vkSj bldks çR;{k :i ls CEVA ds ewY;ksa vkSj ekudksa ls lac) fd;k gSA geus ;qfä;ksa dks rFkk Þlafgrk lw=ß uked O;kogkfjd fl[kykbZ rjhdksa dks Hkh tksM+k gSA

nwljs] ge lHkh dks lgh dke djus ds fy, vkSj =qfVghu fu”iknu dk ç;kl djus ds fy, jkrfnu viuk Hkjld ç;kl djuk pkfg,A de ls de] ftudh gekjh uhfr;ksa] O;kolkf;d fu;eksa (Business Rules) vkSj mu dkuwuksa ,oa fofu;eksa ds vuqikyu dh vko’;drk gS] ftuls gekjk O;olk; ‘kkflr gksrk gSA ysfdu blls dgha vkxs] CEVA esa fu”Bk dh laL—fr gksuh pkfg,A gesa fu”i{krk] bZekunkjh] vkSj ikjnf’kZrk dks viukuk pkfg,] rFkk mfpr fu.kZ; dks O;ogkj esa ykuk pkfg,] vkSj mPpre uSfrd ekudksa dks iwjk djuk pkfg,A u rks gekjs c‚l] vkSj u gh gekjs xzkgdksa ;k fdlh foÙkh; nckcksa dks gels ,slk dqN djkuk pkfg, tks gekjs vuqlkj lgh ugha gSA gesa vius ewY;ksa ;k fu”Bk ls le>kSrk ugha djuk pkfg,A

lkSHkkX; ls gekjs fy,] ;g mlls dgha vf/kd vklku gS ftruk ;g yxrk gS% ;g lc lh/ks gekjs fe’ku] gekjs n`”VkUr] gekjh cqfu;knksa ls çokfgr gksrk gS] vkSj gekjh ekU;rkvksa ls HkhA esjs fy,, ;g lc ,d lkekU; vo/kkj.kk&

lEeku ds ckjs esa gS & vkSj geus lafgrk dks pkj fofHkUu lewgksa ds çfr lEeku ds bnZfxnZ xfBr fd;k gS%

• ,d&nwljs ds fy, lEeku • CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku • gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku • gekjs leqnk;ksa ds fy, lEeku

vUr esa] eSa pkgrk gw¡ fd vki lHkh dnkpkj ds ckjs esa fparkvksa dh lwpuk nsus esa l’kä eglwl djsaA ;fn vki dqN ns[krs gSa] rks dqN dgsa! ;g lafgrk vkidks crkrh gS fd dSlsA gj fdlh dks ;g Hkh le>uk pkfg, fd gekjs fy, mu deZpkfj;ksa ds fo:) fdlh Hkh çdkj ds çfrdkj dks lgu djus dh ‘kwU; lgu’khyrk gS tks viuh fparkvksa dh lwpuk vPNs fo’okl esa nsrs gSaA

CEVA ,d jksekapd vkSj xfr’khy daiuh gS] vkSj ge ,d rhoz xfr okys rFkk çfrLi/khZ m|ksx esa dke djrs gSaA ge fo’o ds lHkh dksuksa esa çpkyu djrs gSaA bl ekgkSy esa CEVA dh lQyrk ds fy,] geesa ls çR;sd dks vuqikyu] uSfrdrk] vkSj fu”Bk ds mPp ekudksa ds çfr opuc) gksuk pkfg,A

ekfoZu vks- ‘ysaxjv/;{k ,oa lhbZvks

gekjs v/;{k ,oa lhbZvk]s ekoZ ‘ysaxj dk lans’k

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

4—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

gekjh u;h O;kolkf;d vkpkj lafgrk dk mi;ksx djus vkSj mls le>us esavklku cukus ds fy, ;gk¡ dqN ;qfDr;ka vkSj midj.k fn, x, gSa%

;g gekjs ewY;ksa ls tqM+h gSA;g lafgrk CEVA dh czkaMczkaM vfuok;Zrkvksa vkSj mlds ewY;ksa] fo’ks”kdj **fu”Bk vkSj lEeku thou ds rjhds gSa** ls ?kfu”Brk ls tqM+h gqbZ gSA vklku ‘kCnksa esa] gesa gj le; lgh phtsa djus dk ç;kl djuk pkfg,A ;g vkpkj lafgrk mu phtksa dks djus ds vk/kkjHkwr ekudksa dks ifjHkkf”kr djrh gS vkSj ekxZn’kZu çnku djrh gSA

**lEeku** ij fopkj djsageus viuh lafgrk ds lHkh fo”k;ksa dks pkj cM+s lewgksa esa O;ofLFkr fd;k gS ftlesa mi&fo”k; rdZlaxr :i ls lkFk&lkFk pyrs gSa%

• ,d&nwljs ds fy, lEeku • CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku • gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku • gekjs leqnk;ksa ds fy, lEeku

buesa ls çR;sd dk viuk vuqHkkx gS] vkSj v‚uykbu laLdj.k esa ,d VSc gS ftl ij ;g ns[kus ds fy, vki fDyd dj ldrs gSa fd mlesa D;k ‘kkfey gSA blds ckn fjiksfVaZx] vuq’kklu vkSj **mR—”V eqæ.k** ij dqN vkSj vuqHkkx ,oa VSc gSaA

lafgrk lw=geus vius eq[; fcanqvksa ij igq¡pus ds fy, fl[kkus laca/kh dqN midj.k Hkh tksM+s gSa ftudks ge Þlafgrk lw=ß dg jgs gSaA ;s vkidks nks ls rhu okD;ksa ds ,sls mnkgj.k nsrs gSa ftuds vk/kkj ij lafgrk dk O;kogkfjd earO; gksrk

gSA mnkgj.k ds fy,] ;fn vkidks ;g tkuus dh vko’;drk gS fd D;k vki dherksa ds ckjs esa fdlh çfrLi/khZ ls ckr dj ldrs gSa rks fo’okljks/k vuqHkkx esa fcYdqy blh ij ,d lafgrk lw= fn;k x;k gSA

dqN lkekU; fo”k; oLrq,a,d nwljs ds çfr rFkk gekjs nwljs va’k/kkjdksa ds çfr lEeku dks c<+kok nsus esa lgk;rk djus ds fy,] gekjh lafgrk esa dqN lkekU; fo”k; oLrq,a nh x;h gSa ftuds vkidks ckj&ckj ns[ksaxs] vr% os ;kn djus yk;d gSa% • çdVu egRoiw.kZ gksrk gSA odhy bls **vukSfpR; dk çdVu** dgrs gSa & vki bls ,d **xa/k ijh{k.k** ds :i esa tku ldrs gSaA ;fn ;g lgh u çrhr gks ;k lgh eglwl u gks] rks laHkor% ;g lgh ugha gSA • Lora=rk vkSj xq.koÙkkA ge O;olk; ds fy, çfrLi/kkZ djrs gSa] foØsrkvksa dk p;u] fu.kZ;] dherksa dk fu/kkZj.k ikjnf’kZrk ,oa xq.koÙkk ds vk/kkj ij Lora= :i ls djrs gSa & çfrLif/kZ;ksa ds lkFk dksbZ xqIr tkudkjh] Nqik gqvk lkSnk] ?kwl] ;k voS/k djkj ughaA • dksbZ la?k”kZ ughaA ge lHkh dks jkstkuk CEVA ds loZJs”B fgrksa ds fy, dke djuk pkfg,A mnkgj.k ds fy,] bldk vFkZ ;g gS] CEVA esa gekjk le; vkSj gekjk ç;kl CEVA ds fy, gh gksuk pkfg, & u fd nwljs O;olk;ksa ds fy, & vkSj ifjokj ds lnL;ksa dks fu;ksftr djus ;k muds lkFk O;olk; djus dh vuqefr ugha nh tk ldrh gSA • fu”i{krk] bZekunkjh] vkSj ikjnf’kZrkA gekjs lHkh lkSnksa vkSj lapkj dks mfpr] bZekunkj] lVhd rFkk ikjn’khZ gksuk pkfg,A

lafgrk dks le>uk

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

5—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

SMART ij fopkj djsagekjh jkstkuk dh ukSdjh esa] gj ml pht ij utj j[kuk dfBu gks ldrk gSftldh lafgrk] CEVA ds O;kolkf;d fu;e (Business Rules) ,oa gekjh leLr uhfr;ksa dks vis{kk gSA ;gka ,d vklku rjhdk fn;k x;k gS ftldks vki dksbZ ç’u gksus dh n’kk esa vius fopkjksa dks O;ofLFkr djus

ds fy, viuk ldrs gSa & SMART ij fopkj djsa%

• Stop and think (#fd;s vkSj lksfp;sA). lafgrk ds dqN ç’u vkSj fLFkfr;k¡ my>u Hkjh gks ldrh gSaA tYnckth u djsa% #dsa vkSj

lkspsaaA

• Master the rules (fu;eksa esa fuiq.krk çkIr djsaA). ekxZn’kZu ds fy, vkSj mu fu;eksa dks le>us ds fy, tks vkidh fLFkfr ds fy,

ykxw gksrs gSa CEVA uhfr;ksa dh leh{kk djsaA

• Analyze (fo’ys”k.k djsaA). vius efLr”d esa O;ofLFkr fopkjksa rFkk fu;eksa ls vius fodYiksa dk fo’ys”k.k djsaA gekjs eq[; fcanqvksa ij fopkj djsa% D;k bl lafgrk esa bldh vuqefr gS\ D;k ;g lgh] bZekunkj vkSj uSfrd gS\ D;k gekjh uhfr;ksa }kjk bldh vuqefr gS\ D;k ;g fof/k lEer gS\ CEVA ds loksZÙke fgr esa D;k gS\

;g D;k fn[kkbZ nsxk vkSj dSlk eglwl gksxk\

• Request help! (lgk;rk dk vuqjks/k djsa!) dqN eqís tfVy gksrs gSa] vkSj mudk dksbZ Hkh Li”V mÙkj ugha gksrkA vanktk u yxk,aA ge enn dj ldrs gSaA vki vius c‚l] ;k vuqikyu ,oa uSfrdrk

;k fof/k foHkkx esa ls fdlh ls enn ekaxsaA

• Take action (dkjZokbZ djsaA). ,d ckj mijksä lHkh dks dj fy, tkus ij] vki dkjZokbZ djus ds fy, rS;kj gSaA vkius lksp le>dj rFkk fu;eksa vkSj fl)karksa ij vk/kkfjr dkjZokbZ dh gS] ;fn vkidks enn dh vko’;drk Fkh rks vkius mldks çkIr fd;k] vkSj vki

SMART ij fopkj dj jgs gSaA

vr% tc vki fdlh uSfrd nqfo/kk ;k dfBu fodYi dk lkeuk djsa] rks SMART ij fopkj djsaA

;g [kkstus ;ksX; gSD;k vkidks ;g ns[kus dh vko’;drk gS fd D;k gekjh uhfr esa **lqfo/kktU; Hkqxrkuß ‘kkfey gSa ;k ugha\ ;fn vki bldks bysDVª‚fud :i ls ns[k jgs gSa] rks flQZÞCtrl Fß dks fgV djsa ;k vius esU;w ij tk,a] **Find** ij fDyd djsa vkSj**lqfo/kktU;** Vkbi djsaA ;k fQj vki lafgrk ds vkjaHk

esa fo”k;lwph esa eq[; fo”k;ksa vkSj lacaf/kr i`”B la[;kvksa dks ns[k ldrs gSaA

vU; uhfr;ksa ls fyaDl;g lafgrk gj ml pht ij vkidks foLr`r mÙkj ugha ns ldrh gS ftldh vko’;drk vkidks viuk dke vuqikyu ds lkFk djus ds fy, gSA blesa vk/kkjHkwr fl)karksa dh :ijs[kk nh xbZ gSA vkidh vko’;drk ds vuqlkj vkidks foLr`r uhfr;ka vkSj fn’kkfunsZ’k miyC/k djkus esa enn djus ds fy,] iwjh lafgrk esa lacaf/kr eq[; uhfr;ksa ds fy, gkbijfyaDl ‘kkfey fd, x, gSaA ;fn vki gkbijfyad dk mi;ksx ugha dj ik jgs gSa] rks lHkh uhfr;k¡ lacaf/kr QaD’ku ds rgr CEVANet ij ekStwn gSa] ;k vki vius çca/kd ls bldh çfr ekax ldrs gSaA

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

6—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

vuq’kklu

vuq’kklu dks bl lafgrk esa ckn esa ‘kkfey fd;k x;k gS] ysfdu ;g dguk dkQh gksxk fd bl lafgrk ds mYya?ku ds xaHkhj ifj.kke gks ldrs gS] ftlesa jkstxkj dh lekfIr vkSj vkSj ykxw dkuwu ds }kjk vuqer dkuwuh

leL;k ‘kkfey gSaA

bldks tkusaA bldks <w¡<saA bldh lwpuk nsaA

;fn ge bl lafgrk dk mYya?ku djrs gSa ;k mYya?ku dks mfpr :i ls ns[kus esa foQy jgrs gSa rks ge CEVA dks rFkk Lo;a dks xaHkhj jkstxkj] flfoy vkSj naMkRed mÙkjnkf;Ro vkSj ifj.kkeksa ds fy, mtkxj dj jgs gSaA lafgrk dk mYya?ku djus ds ifj.kkeLo:i c[kkZLrxh gks ldrh gS] cM+k ekSfæd tqekZuk gks ldrk gS] vkSj dkjkokl gks ldrk gSA ge pkgrs gSa fd vki lafgrk rFkk vU; uhfr;ksa ds laHkkfor mYya?kuksa dks gesa lwfpr djsa rkfd ge mudh tk¡p&iM+rky dj ldsaA vuqfpr vkpj.k ds psrkouh fpg~uksa ;k **yky irkdkvksa** ij utj j[ksaA ;fn vki dqN ns[krs gSa] rks dqN

dgsa!

• vkpkj lafgrk ds lafnX/k mYya?ku ds fy, lwpuk nsus ds fy, var

esa ,d vyx vuqHkkx fn;k x;k gS] ijarq Rofjr lanHkZ ds fy,%

– gekjh vuqikyu gkVykbu (Compliance Hotline) ij fyad ds fy, ;gk¡ fDyd djsa% vki Vksy&Ýh uacj ij Qksu dj

ldrs gSa ;k v‚uykbu lwpuk ns ldrs gSaA

– ;fn vki pkgrs gSa rks xqeuke :i ls lwpuk ns ldrs gSaA

• vki vius c‚l] fof/k vkSj vuqikyu ,oa uSfrdrk foHkkx] ekuo lalk/ku]gekjs eq[; fof/k ,oa vuqikyu vf/kdkjh] vkSj ;gka rd fd gekjs lhbZvks dks Hkh lwfpr dj ldrs gSa---ftlls Hkh vki pkgrs gSa

fd og vkidh leL;k dk lek/kku djus ds fy, vkils laidZ djsA

dksbZ çfrdkj ugha

ge ,sls fdlh deZpkjh ds fo:) cnys dh dkjZokbZ dks l[rh ls fuf”k) djrs gSa tks fdlh Kkr ,oa lafnX/k mYya?ku dh lwpuk vPNs fo’okl esa nsrk gS! gekjs ;gk¡ ,sls fdlh Hkh O;fä ds fy, ‘kwU; lfg”.kqrk gS tks cnyk ysrk gS ;k ,sls fdlh O;fä ds fo:) foijhr dkjZokbZ djrk gS tks fdlh laHkkfor dnkpkj dh lwpuk nsrk gSA çfrdkj esa Li”V phtsa ¼tSls lafgrk ds mYya?ku dh lwpuk nsus ds fy, fdlh dks ukSdjh ls fudkyuk½] vkSj lkFk gh dqN de Li”V phtsa ¼tSls mu jkstxkj dkjZokbZ;ksa dks djuk ftudh vU;Fkk vuqefr gS] ysfdu dsoy blfy, fd fdlh O;fä us **vkokt mBkbZ**½ ‘kkfey gSaA

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

7—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

lcls cqfu;knh Lrj ij] gekjh O;kolkf;d vkpkj lafgrk ml U;wure ekud dks LFkkfir djus ls vf/kd dqN ugha djrh gS ftldks çR;sd CEVA deZpkjh vkSj gekjh vksj ls dke djus okys çR;sd O;fä dks iwjk djuk pkfg,A ;s U;wure ekud CEVA ds n`”VkUr] cqfu;kn] fe’ku] vkSj ewY;ksa ls dkQh ?kfu”Brk k ls lac) gSaA ge iwjh lafgrk esa mudks lanfHkZr djsaxs] vr% ;gk¡ ij os ,d vuqLekjd ds :i esa fn, x, gSa%

gekjk n`”VkUrCEVA vkiwfrZ J`a[kyk m|ksx esa lokZf/kd ç’kaluh; daiuh gksxh tks ,drk] fodkl vkSj mR—”Vrk dk mnkgj.k gksxhA

gekjh cqfu;knsa

• ,drk ,d daiuh & ,d Vhe • fodkl cktkj dh çxfr ls vkx • mR—”Vrk iw.kZrk gekjk y{; gS

gekjk fe’kuCEVA & O;kikj dks çokg’khy cukus okyk

gekjs ewY;

• ge vius xzkgdksa ds ckjs esa /kS;Zoku gSa • ge ÅtkZoku vkSj bPNqd gSa • ge dk;Zfu”iknu vk/kkfjr g • ge lQy gSa • ge QqrhZys vkSj mÙkjnk;h gSa • ge fofo/krk dk lao/kZu djrs gSa vkSj mldks eku nsrs gSa • ge yksxksa dks eku nsrs gSa • ge vkiwfrZ J`a[kyk esa fuiq.k gSa • fu”Bk vkSj lEeku gekjh ftanxh ds rjhds gSa

CEVA dk fe’ku] n`”VkUr ,oa ewY;

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

8—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

,d&nwljs dk lEeku djuk gekjs n`”VkUr ls çk—frd :i ls vkrk gSA gekjh ukS eq[; ekU;rkvksa esa ls ,d rhu ljy ‘kCnksa esa O;ä dh tk ldrh gS% Þoh osY;w ihiqy** ;kfu ge yksxksa dks eku nsrs gSaA tks vk/kkjHkwr fu;kstu vkSj jkstxkj laca/kh fu.kZ;ksa ls ‘kq: gksrk gS vkSj bldk foLrkj gekjs leLr lgdfeZ;ksa ds lkFk jkstkuk dh ckrphr rd gSA blesa gekjs dk;Zdkjh ifj”kn ds lnL;ksa ls ysdj gekjs os deZpkjh Hkh ‘kkfey gSa tks eky <qykbZ djrs gSa ;k xksnkeksa esa dke djrs gSaA blds fy, ,d mUeqä ,oa bZekunkj lapkj] fu”i{k O;ogkj] vkSj ewyHkwr ekuoh; f’k”Vkpkj dh vko’;drk gksrh gS & ftuesa lHkh gekjs loZJs”B fgr esa gSa vkSj ftudks CEVA dks ,d ‘kkunkj dk;ZLFky cukus ds fy, vfHkdfYir fd;k x;k gSA

leku volj] fofo/krk vkSj lekos’kge mfpr fu;kstu ,oa jkstxkj çFkkvksa ds fy, opuc) gSa] vkSj ;g lqfuf’pr djus ds fy, Hkh fd lHkh deZpkfj;ksa dks viuh iw.kZ {kerk dk fodkl djus dk volj tkfr] fyax] oSokfgd fLFkfr] ySafxd vfHkfoU;kl] fodykaxrk] vk;q] jktuSfrd er] /keZ] fo’okl ;k tkrh;rk ;k jk”Vªh; mn~Hko ls çHkkfor gq, fcuk feysA blds ctk;] ge jkstxkj fu.kZ; fdlh [kkl dke ds fy, dkS’ky] dk;Zfu”iknu] opuc)rk] uSfrd vkpj.k] vkSj vU; ;ksX;rkvksa ds vk/kkj ij djrs gSaA ge jkstxkj ds fy, fdlh mEehnokj ;k fdlh deZpkjh ds lkFk dkuwuh :i ls oftZr fdlh vk/kkj ij HksnHkko dks fuf”k) djrs gSaA ;fn vkidks lansg gS fd vkids lkFk ;k fdlh vU; O;fä ds lkFk HksnHkko fd;k tk jgk gS] rks vki —i;k ekuo lalk/ku ls laidZ djsa ;k gekjh g‚Vykbu dks Qksu djsa rkfd ge ;g ns[kus ds fy, bldh tk¡p iM+rky dj ldsa fd D;k dksbZ ,slk ekeyk gS ;k ugha vkSj ;fn ,slk dqN gS rks mldk lek/kku dj ldsaA

ge HkrhZ] jkstxkj] çf’k{k.k vkSj çksUufr ds lHkh {ks=ksa esa fofo/krk dks c<+kok nsrs gSa vkSj mldk lEeku djrs gSa] vkSj ge ,d ,slk dk;ZLFky cukus dk ç;kl djrs gSa tks ;ksX;rk vkSj lekos’k ij vk/kkfjr gksA vUr esa] ge la?k cukus dh vktknh rFkk lkewfgd lkSnsckth ij ykxw dkuwuksa dk vuqikyu djrs gSaA

ijLij lEeku vkSj fu”i{k O;ogkj gesa ,d ,slk ekgkSy cukus dk ç;kl djrs gSa tks gekjs deZpkfj;ksa dks viuh iwjh {kerk çkIr djus vkSj l`tukRedrk o mRikndrk dks çksRlkfgr djus dh vuqefr nsrk gSA gekjs lHkh deZpkfj;ksa dks lgkuqHkwfrijd ,oa lEekutud O;ogkj ikus dk vf/kdkj gSA ge dk;ZLFky ij fdlh Hkh çdkj dh fgalk] /kedh] ;k ;kSumRihM+u lfgr mRihM+u] vkSj vupkgh ;kSu ekaxksa dh vuqefr ugha nsrs gSaA mnkgj.k ds fy,] ge i;Zos{kdksa ;k vU; fdlh deZpkjh }kjk **lrkus** ;k /kedkus dks lgu ugha djrs gSaA fuf’pr :i ls gekjs çca/kdksa dh vius deZpkfj;ksa ds fy, dqN vis{kk,a gksrh gSa] ysfdu ge O;fäxr geyksa] /kefd;ksa ;k vU; çdkj ds vHkæ O;ogkj dks lgu ugha djsaxsA blds foijhr] gesa vius c‚l ,oa çca/kdksa ls lafgrk dk ikyu djus ,oa vuqdj.kh; usr`Ro djus dh cgqr mPp vkdka{kk,a gSaA gekjs fofo/krkiw.kZ dk;Zcy ds dkj.k gekjh leLr xfrfof/k;ksa dks bl çdkj fd;k tkuk pkfg,

lafgrk lw= esjk c‚l cgqr vis{kk djrk gS] vkSj mldh bl ckr ds fy, l[r le; lhek ,oa y{; gSa ftudks eq>s lky ds var rd iwjk djuk pkfg,A D;k vki dg jgs gSa fd eSa viuh Vhe ls mudks iwjk djus ds fy, dke ugha djk ldrk\

ugha] ge çfrLi/kkZRed O;olk; esa dke djrs gSa] gekjh vius vki ls mPp vkdka{kk,a gSa] vkSj gesa vius xzkgdksa dks çlUu j[kuk gSA viuh Vhe ds fy, mPp ekud j[kuk vkSj dk;Z&fu”iknu djkuk Bhd gSA ysfdu] ;g ,sls O;fä ds lkFk nqO;Zogkj djus] tks vkids fy, dke djrk gS] vius lgdehZ dk vuknj djus] ;k fdlh vYi ‘kfä’kkyh dks lrkus ls fHkUu gS & ftu lHkh dks ge fuf”k) djrs gSaA

,d&nwljs ds fy, lEeku

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

9—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

ftlesa lHkh ‘kkfey gksaA mnkgj.k ds fy,] ;fn gekjs dk;Zcy ds lnL;ksa dks ‘kkfey ugha fd;k tk ldrk gS rks dqN fo’ks”k çdkj ds euksjatu ls cpk tkuk pkfg,A

ekuo vf/kdkj vkSj çfr”Bkge mu lHkh ds ewyHkwr ekuo vf/kdkjksa ,oa xfjek dk lEeku djrs gSa ftudks ge fu;ksftr djrs gSa vkSj ftuds lkFk ge dke djrs gSaA ge ykxw dkuwu }kjk ifjHkkf”kr fdlh Hkh çdkj dh xqykeh] ekuo nsg O;kikj] ca/kqvk etnwjh] rFkk ckyJe dks fuf”k) djrs gSaA ge mu ns’kksa esa ykxw dke djus dh U;wure vk;q dh dkuwuh t:jrksa dks iwjk djrs gSa] ftuesa ge dke djrs gSaA ge dk;Z ds ?kaVksa] etnwjh] vkSj ykHkksa ij jk”Vªh; rFkk LFkkuh; dkuwuksa dk ikyu djrs gSaA

LokLF; rFkk lqj{kkge ,d LoLFk ,oa lqjf{kr rjhds ls dke djus dk ç;kl djrs gSaA ge vius deZpkfj;ksa dks ,d ,slk LoLFk ,oa lqjf{kr dk;Z okrkoj.k miyC/k djkus ds fy, çfrc) gSa tks O;kolkf;d lqj{kk ,oa LokLF; dkuwuksa ,oa ekudksa dk vuqikyu djrk gSA ge O;olk; dks bl çdkj ls Hkh djrs gSa

tks gekjs xzkgdksa rFkkmu leqnk;ksa ds LokLF; ,oa lqj{kk dk lEeku djs ftuesa ge çpkyu djrs gSaA daiuh ds ç;klksa dk leFkZu djus ds fy,] lHkh deZpkfj;ksa dks LokLF; ;k lqj{kk ds çfrdwy fdlh Hkh ?kVuk ;k

voLFkk dh lwpuk rqjar vius c‚l ;k LFkkuh; lqj{kkdehZ dks nsuh pkfg,] ftlesa dksbZ VwVk gqvk midj.k ;k e’khujh vkSj nq?kZVuk,a ‘kkfey gSaA lHkh pksVksa dh lwpuk vius i;Zos{kd dks nh tkuh gSA tSlk fd gekjk lqj{kk okD; dgrk gS] **usoj okWd ck; , çkWcye ¼leL;k ds lkFk le>kSrk u djsa½A**

geesa ls dqN ds fy,] lqjf{kr gksus dk rkRi;Z gS fdlh Q‚dZfy¶V dks fdlh xksnke esa Bhd ls lapkfyr djuk vkSj mi;qä lqj{kk oL=] tSls lqj{kk p’ek ;k twrs iguuk gSA nwljksa ds fy,] bldk rkRi;Z gS tgkt ynku ds nLrkostksa dh tksf[keiw.kZ lkexzh ds fy, tk¡p djukA vkSj nwljksa ds fy,] bldk rkRi;Z cl fdlh vkikrdkyhu fMªy vkSj lqj{kk vH;kl esa Hkkx ysuk gks ldrk gSA eq[; ckr gS fd gesa bl çdkj ls dke djuk pkfg, tks gesa] gekjs lgdfeZ;ksa dks] vkSj gekjs leqnkvksa dks lqjf{kr j[ksA

eknd inkFkZ ,oa ‘kjkcgekjh lqj{kk çFke laL—fr ds vuq:i] ;g CEVA dh uhfr gS fd ,d MªXl jfgr vkSj vYdksgy jfgr dk;Z okrkoj.k cuk;k tk,A voS/k MªXl vkSj vYdksgy dk mi;ksx dk;Z&LFky esa xaHkhj LokLF; vkSj lqj{kk tksf[ke iSnk dj ldrk gSAdeZpkfj;ksa dks vYdksgy] voS/k MªXl] ,oa fu;af=r inkFkksaZ dks ikl j[kus ;k mudk mi;ksx djus ds laca/k esa lHkh dkuwuksa ,oa fofu;eksa dk ikyu djuk pkfg,A ge dke ds nkSjku] daiuh dh laifÙk esa] ;k daiuh ds dkjksckj esa fyIr gksus ij vYdksgy] voS/k MªXl] ;k vU; voS/k inkFkksaZ ds mi;ksx] forj.k] ;k ikl j[kus dks l[rh ls oftZr djrs gSaA blesa fu;af=r inkFkksaZ dk voS/k ;k vuqfpr ç;ksx Hkh ‘kkfey gSA dqN viokntud ekeyksa esa] tSls daiuh ds çk;ksftr Lokxr lekjksg esa CEVA dk;kZy; ;k vU; bekjrksa esa vYdksgy dks ijksluk çca/ku ds iwoZ vuqeksnu ls vuqer gSA deZpkjh dke ij ugha vk ldrs gSa ;k MîwVh ij ugha jg ldrs gSa ;fn ¼1½ os vYdksgy ;k vU; fdlh fu;af=r inkFkZ ds çHkko esa gSa] ¼2½ ;fn os fdlh inkFkZ dk miHkksx djus ij fodyk¡x gks tkrs gSa] ;k ¼3½ muds ikldksbZ voS/k ;k vukf/k—r fu;af=r inkFkZ gS ;k mUgksaus mldk lsou fd;k gSA

lafgrk lw= esjs LFky us gky gh esa ,d u;k xzkgd fy;k gS] vkSj gekjk xksnke igys ls vf/kd iwjk Hkjk gqvk vkSj O;Lr gks x;k gSA eq>s bl ckr dh fpUrk gS fd ge mu lqj{kk cSBdksa dks ugha dj jgs gSa ftudks gesa djuk pkfg,] vkSjyksx blls ykijokg gks jgs gSa D;ksafd os viuk dke rsth ls djus dk ç;kl dj jgs gSaA eq>s D;k djuk pkfg,\

bldh lwpuk nsa! vius c‚l dks crk,a] gekjs LokLF;] lqj{kk vkSj i;kZoj.k lewg ls laidZ djsa] ;k gkWVykbu ij Qksu djsa] & CEVA esa ge pkgrs gSa fd tc gekjs yksxksa dh lqj{kk ds laca/k esa dksbZ fpark gks rks os vkokt mBk,a! ;kn j[ksa% leL;k ls dHkh le>kSrk u djsa!

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

10—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

MsVk xksiuh;rkge vius deZpkfj;ksa vkSj mudh dkuwuu lajf{kr O;fäxr tkudkjh dk ewY; le>rs gSa vkSj mldk lEeku djrs gSaA blesa futh LokLF; vkSj fpfdRlh; tkudkjh] O;fäxr :i ls igpku ;ksX; tkudkjh] vkSj daiuh ds dCts esa futh vkSj O;fäxr tkudkjh ‘kkfey gSA blesa mu vU; yksxksa dh O;fäxr vkSj xksiuh; tkudkjh Hkh ‘kkfey gks ldrh gS tks gekjs O;olk; dk fgLlk gks ldrs gSaA ,d mnkgj.k gS fdlh O;fä dk igyk vkSj vkf[kjh uke] ?kj dk irk] vkSjVsyhQksu la[;k ftldk bLrseky gekjs fdlh xzkgd ds fy, dksbZ tgkt ynku forfjr djus ds fy, fd;k x;k FkkA ,d daiuh ds :i esa] ge viuh xksiuh;rk (Privacy Policy) uhfr ,oa lHkh ykxw MsVk xksiuh;rk dkuwuksa dk ikyu djrs gSa] vkSj geesa ls çR;sd dks vius lgdfeZ;ksa dh futrk dk lEeku djuk pkfg,A

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

11—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

,d nwljs rFkk gekjs xzkgdksa ds fy, O;olk; dks çokfgr djus ds fy, nfl;ksa gtkj O;fä;ksa esa çR;sd dk lEeku djus ds lkFk&lkFk] gesa ,d laLFkku ds :i CEVA dk rFkk blds va’k/kkjdksa dk Hkh lEeku djuk pkfg, tks gesa CEVA dh ifjlEifÙk;ksa dks lkSairs gSaA ;gka crk;k x;k gS fdl çdkj%

fgrksa dk la?k”kZCEVA ds fy, lEeku n’kkZus dk lcls egRoiw.kZ rjhdk gS fd CEVA ds fgrksa ,oa vU; fgrksa esa la?k”kZ ls cpk tk,A geesa ls çR;sd dks vius dke dks CEVA ds çfr fu”BkiwoZd] CEVA ds loksZÙke fgrksa ds vk/kkj ij] vkSj O;fäxr ykHkksa ls eqä gksdj djuk pkfg,A gesa ,slh fdlh Hkh xfrfof/k] laca/k] ;k ifjfLFkfr ls nwj jguk pkfg,] ftlesa gekjs futh fgr CEVA ds fgrksa ls Vdjkrs gSa] ;k Vdjkrs gq, çrhr gksrs gSaA fgrksa dk la?k”kZ dbZ fHkUu fLFkfr;ksa esa mRiUu gks ldrk gSA vr%] ge lHkh dks bl ij utj j[kus ds fy,] bldh igpku djus ds fy,] mudk lek/kku djus ds fy, lko/kku jguk pkfg,A ;gk¡ laHkkfor Vdjko dh dqN ifjfLFkfr;ksa ds mnkgj.k fn, x, gSa%

• vkids ifjokj dk dksbZ lnL; CEVA esa ukSdjh pkgrk gSA ¼tc rd fd LFkkuh; dkuwu dh vU;Fkk vko’;drk u gks] ifjokj ds lnL; çR;{k i;Zos{k.k laca/k esa ;k tgk¡ mudk jkstxkj i;Zos{k.k ;k eukscy ds fy, leL;k iSnk dj ldrk gS] ;k dksbZ vU; fgrksa dk la?k”kZ iSnk dj ldrk gS] dke ugha dj ldrs gSaA bldk dkj.k ;g gS fd gks ldrk gS fd vkidk vius ifjokj ds fy, drZO;ksa vkSj CEVA ds çfr vkids dRRkZO;ksa sa esa la?k”kZ iSnk u gks tk,A tcfd ge lacaf/k;ksa ds fu;kstu ;k jkstxkj dks l[rh ls fuf”k) ugha djrs gSa] ;g ,d ,slk {ks= gS] tgka ikjnf’kZrk vkSj Lora= fu.kZ; djuk egRoiw.kZ gSA½ • vkidk CEVA ds fdlh laHkkfor çfrLi/khZ ds fy, dksbZ foÙkh; fgr ;k dke gS] ;k fdlh vkSj daiuh esa :fp gS ftlds CEVA ds lkFk laHkkfor O;kolkf;d laca/k gSaA ¼igyh utj esa] vki çR;{k :i ls vius O;fäxr ykHk ds fy, CEVA ds fgrksa ds f[kykQ dke djrs gSaA nwljs] vkidk fgrksa dk la?k”kZ fQj Hkh gksxk D;ksafd vkids vyx çksRlkgu gksaxs ftuls CEVA dks dksbZ ykHk ugha gksxkA½ • vki fdlh cká jkstxkj ;k vU; fdlh O;olkf;d dk;Zdykiksa esa fyIr gksrs gSa tks CEVA ds lkFk vkids dk;Z esa gLr{ksi djrk gSA ¼mnkgj.k ds fy,] vkidk vkSj vkids thou lkFkh dk ,d lkbM fctusl gS tks CEVA ds O;olk; ;k m|ksx ls iw.kZr;k vlac) gS] ftldks vki vf/kdrj jkr esa vkSj lIrkgkar esa djrs gSaA Hkys gh ;s fØ;kdyki CEVA ds fgrksa ds çR;{k :i ls fo:) u gksa] ij os CEVA ds fy, viuk dke djus dh viuh ftEesnkjh ls vkids /;ku dks HkVdk ldrs gSaA tks dqN Hkh vki vius le; esa djrs gSa og vkidk ekeyk gS] ysfdu vU; O;olkf;d fgr CEVA ds fy, vkids dk;Z esa gLr{ksi ugha dj ldrsA • vkidk ,slk dksbZ fe= gS ftlds O;olk; dks vkids }kjk CEVA ds xzkgdksa dk laidZ uke nsus ls ykHk gksxk] vkSj vkidk fe= vkils vius xzkgd laidksaZ ds lkFk eqykdkr fu;r djus dks dgrk gSA

CEVA vkSj gekjs ‘ks;j /kkjdksa ds fy, lEeku

lafgrk lw= D;k eSa vius HkkbZ dks vius fy, dke djus gsrq fu;ksftr dj ldrk gw¡\

gekjs vf/kdk¡’k ns’kksa esa] ughaA ysfdu vki vius HkkbZ dh flQkfj’k ,sls fdlh in ds fy, dj ldrs gSa ftlds fy, vkidks yxrk gS fd og ik= gS] c’krsZ vki vius laca/k dk [kqyklk djsa] vkids HkkbZ ds lkFk vkidk dksbZ çR;{k fjiksfVaZx laca/k ugha gksxk] vkSj fu;kstu dk fu.kZ; djus okyk O;fä ;g fu.kZ;Lora= :i ls dj ldrk gSA

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

12—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

¼’kk;n vki ,slk ugha dj ldrs] tc rd fd CEVA dks vkSj blds xzkgdksa dks dksbZ okLrfod ykHk u gks & u fd dsoy vkidks vkSj vkidks fe= dksA½ la?k”kZ ds lHkh eqíksa ds fy, ikjnf’kZrk gh dqath gSA vki vius c‚l dks crk,a ;k dkuwuh] vuqikyu ,oa uSfrdrk foHkkx ls laidZ djsa rkfd mfpr fu.kZ; djus esa ge vkidh enn dj ldsaA tc rd ge buds ckjs esa bZekunkj vkSj [kqys gSa rc rd ge ,slh vusd ifjfLFkfr;ksa dk cgqr vklkuh ls lek/kku dj ldrs gSaA

daiuh dh laink] MsVk] vkSj le;CEVA ds loksZÙke fgr esa dke djus ds lkFk&lkFk] gesa daiuh vkSj bldh ifjlaifÙk;ksa dk ,d vPNk j[kokyk gksuk pkfg,A CEVA vkSj vius ‘ks;j/kkjdksa ds lEeku ds fy,] ge lHkh dh ftEesnkjh gS fd ge CEVA dh laifÙk dh j{kk djsa vkSj mldk mfpr bLrseky djsaA vr%] ge daiuh ds midj.k] etnwjksa] vkiwfrZ;ksa] lqfo/kkvksa] ;k vU; ifjlEifÙk;ksa ;k laifÙk dk bLrseky O;fäxr ;k vU; xSj CEVA mís’;ksa ds fy, rc rd ugha dj ldrs gSa tc rd fd gekjk çca/ku bldh Loh—fr u nsA blh çdkj] gesa CEVA dh laifÙk vkSj bldh vU; ifjlaifÙk;ksa ij /;ku nsuk pkfg, vkSj mudks csdkj ugha xaokuk pkfg,A blds dbZ çdkj gks ldrs gSaA ;g vkids vius lqfo/kkdsanz esa cSt vko’;drk dk vuqlj.k djus vkSj vuf/k—r vkxarqdksa dks vius ihNs vanj u vkus nsuk ftruk vklku gks ldrk gSA ;k vius ikloMZ dks fdlh ds lkFk lk>k ugha djukA ;k dsoy rc gh fçaV fudkyuk tc vkidks okLro esa budh vko’;drk gksA ;k ;fn vki CEVA ds fy, ;k=k dj jgs gSa] rks ;g lqfuf’pr djuk fd gokbZ vìs ij vkSj vkids gksVy esa vkidk ySiV‚i lqjf{kr jgsA ;k ;g lqfuf’pr djuk fd vki mu leh{kkvksa vkSj vuqeksnuksa dks çkIr djrs gSa ftuds fy, gekjs O;kolkf;d fu;eksa (Business Rules) dks /ku [kpZ djus ;k CEVA dks vkHkkj nsus dh vko’;drk gksrh gSA

blesa CEVA dh ckSf)d lEink dk laj{k.k Hkh ‘kkfey gS] tSls fd isVsaV] VªsMekdZ] d‚ihjkbV ] O;kikj jgL; vkSj vuf/k—r mi;ksx ;k [kqykls ls vU; LokfeRoijd tkudkjhA ckSf)d laink phtksa dh fofo/krk gks ldrh gS] tSls O;olkf;d ;kstuk,a] rduhdh MsVk] foÙkh; MsVk] çpkyu MsVk] xzkgd lwfp;k¡ vkSj tkudkjh] deZpkfj;ksa dk O;fäxr MsVk] vkSj CEVA

ds O;olk;] çpkyu ,oa ;kstukvksa ds ckjs esa vU; xksiuh; tkudkjhA ge O;fäxr ykHk ;k daiuh ds vykok vU; fdlh dks ykHk ds fy, ,slh fdlh Hkh tkudkjh dk [kqyklk ugha dj ldrs gSa tks vke turk dks Kkr ugha gSA blh rjg ls] gesa vU; yksxksa vkSj vU; daifu;ksa ds ckSf)d laink vf/kdkjksa dk Hkh lEeku djuk pkfg,A mnkgj.k ds fy,] gesa ,slh fdlh xqIr xzkgd lwph dk ç;ksx ugha djuk pkfg, ftldks gekjs }kjk fu;ksftr dksbZ O;fä CEVA esa vius lkFk yk;k gS] ;k mu O;kikj&if=dkvksa dh tkudkjh dh çfr ugha cukuh pkfg, tks çfrfyI;kf/k—r gSa] ;k tkucw>dj tCr eky dk ifjogu ugha djuk pkfg,A

blds vfrfjä] gekjs fjd‚MZ~l vkSj tkudkjh daiuh dh laifÙk gSa] vkSj gesa buds lkFk bl rjg dk gh O;ogkj djuk pkfg,A bldk vFkZ ;g gS fd mudks ,d O;ofLFkr rjhds ls j[kuk vkSj ml le; rd j[kuk tc rd fd gekjs fy, ,slk djuk vko’;d gS] tSlk fd gekjh laiw.kZ fjd‚MZ~l ,oa lwpuk çca/ku uhfr (Total Records and Information Management (TRIM) Policy) vkSj çfr/kkj.k vuqlwph esa LFkkfir fd;k x;k gSA gesa viuh nLrkost laj{k.k uksfVl uhfr dk Hkh vuqikyu djuk gS ftldh vko’;drk gS fd ge fdlh fo’ks”k okn ls lacaf/kr leLr nLrkostksa vkSj tkudkjh vkSj tk¡p&iM+rky dks vxys vkns’kksa rd j[ksaA (Document Preservation Notice Policy)

CEVA dh ifjlEifÙk;ksa dk lEeku djus esa gekjs vius le; dk vPNk

mi;ksx Hkh ‘kkfey gSA tgk¡ ge dk;Zfnol ds nkSjku y?kq vodk’k dks fuf’pr :i esa ewY; nsrs gSa vkSj fNViqV futh d‚y] bZ&esy] vkSj vU; xfrfof/k;ksa dh vuqefr nsrs gSa] ,d lkekU; ekeys ds :i esa] CEVA esa gekjk le; CEVA ds fy, gh gksuk pkfg,A CEVA esa dk;Z djus ds nkSjku gesa fdlh Hkh ifjfLFkfr esa CEVA ds vykok fdlh vU; O;olk; ds fy, dke ugha djuk pkfg,A

Hksfn;k tkudkjhCEVA dh uhfr (policy) vkSj vf/kdka’k ns’kksa ds dkuwu çfrHkwfr O;kikj esa xksiuh; tkudkjh ds vuqfpr mi;ksx dks fuf”k) djrs gSaA viuh O;kolkf;d xfrfof/k;ksa ds Øe esa] gesa CEVA ds O;olk;] blds çpkyuksa ;k bldh çfrHkwfr;ksa ds ckjs esa ;k gekjs xzkgdksa ;k foØsrkvksa ds ckjs esa xSj&lkoZtfud tkudkjh irk gksrh gSA ,slk vkidh ukSdjh dh otg ls gks ldrk gS] mnkgj.k ds fy,] ;fn vki foÙk esa dke djrs gSa vkSj foÙkh; iwokZuqeku rS;kj djrs gSa] ;k cl blfy, D;ksafd vkius g‚y esa ;k dsQsVsfj;k esa dqN lquk FkkA bl ckr ls csijokg fd vkidks fdlh ckr ds ckjs esa dSlk irk pyk] CEVA xSj&lkoZtfud tkudkjh ¼çk;% ÞHksfn;k tkudkjhß ds uke ls Kkr½ ;fn ;g egRoiw.kZ gS rks mlds vk/kkj ij çfrHkwfr O;kikj dks l[rh ls fuf”k) djrk gSA ;fn dksbZ fuos’kd çfrHkwfr;k¡ [kjhnus] cspus ;k mudks /kkfjr djus dk fu.kZ; djus ls igys bl ij fopkj djsxk rks tkudkjh dks egRoiw.kZ le>k tkrk gSA

mu enksa ds mnkgj.kksa esa] tks egRoiw.kZ gks ldrs gSa] foÙkh; ifj.kke vkSj iwokZuqeku] laHkkfor foy;u] vf/kxzg.k] fofof/kdj.k] la;qä m|e] vkSj fuos’k] çeq[k vuqca/kksa dks çkIr djuk ;k mudks [kksuk vkSj egRoiw.kZ okn ls lacaf/kr ?kVukØe ‘kkfey gSaA egRoiw.kZ Hksfn;k tkudkjh ds vk/kkj ij çfrHkwfr;ksa dk O;kikj dkuwu vkSj gekjh uhfr ds f[kykQ gSA bldk vFkZ ;g gS fd vki bl tkudkjh dk ç;ksx Lo;a ugha dj ldrs] vkSj vki fdlh nwljs dks Hkh **ladsr** ugha ns ldrs gSa rkfd og mldk ç;ksx dj ldsA

foÙkh; fjdkWMZ~lmu eq[; rjhdksa esa ls ,d] ftlls ge vius ‘ks;j/kkjdksa ds fy, lEeku çnf’kZr djrs gSa] ;g lqfuf’pr djuk gS fd gekjh cfg;k¡] fjd‚MZ~l] vkSj [kkrs iw.kZ] le;c)] vkSj lR; gSa] vkSj lVhdrk ls gekjh ifjlaifÙk;ksa] ns;rkvksa] vkSj ysunsu dks çnf’kZr djrs gSaA bZekunkjh vkSj ikjnf’kZrk dks

lafgrk lw= D;k bldk vFkZ ;g gS fd eq>dks vius daI;wVj dk mi;ksx fdlh O;fäxr ç;kstu ds fy, djus dh vuqefr ugha gS\ D;k eSa vius csVs dh QqVc‚y Vhe ds ckjs esa bZ&esy çkIr dj ldrk gw¡] ;k bldk mi;ksx ml O;olk; ds fy, dj ldrk gw¡ ftldks esjh iRuh vkSj eSa lkbM esa pykrs gSa\

CEVA dEI;wVjksa ds lHkh futh mi;ksxksa ij ikcanh ugha yxkrk gS] tc rd fd;g de gS] CEVA ds fy, vkids dke esa dksbZ gLr{ksi ugha djrk gS] vkSj vU;Fkk dkuwuh] mi;qä vkSj gekjh uhfr;ksa }kjk vuqer gSA vr%] vius csVs dh QqVc‚y Vhe ds ckjs esa bZ&esy djuk Bhd gS] ijarq bldks CEVA ds vykok vU; fdlh O;olk; ds fy, mi;ksx djuk Bhd ugha gSA

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

13—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

lqfuf’pr djuk] /kks[kk/kM+h dks jksduk vko’;d gS] vkSj ge ykxw ys[kkadu fl)karksa vkSj foÙkh; fjiksfVaZx ekudksa ds vuqlkj fo’oluh; foÙkh; fooj.k rS;kj dj ldrs gSaA ge viuh cfg;ksa vkSj fjd‚MZ~l ¼cSysal ‘khV] [kkrs vkSj foÙkh; fooj.k vkfn½ ds fdlh feF;kdj.k dks fuf”k) djrs gSa tSls ysu&nsu dks Hkzked cukuk] dks”kksa ;k [kkrksa dks fNikuk] ysu&nsu dh lwpuk xyr le; vof/k esa nsuk] ;k vU; dksbZ xyr ;k Hkzked tkudkjhA gekjs CEVA O;kolkf;d fu;e (Business Rules), ] foÙkh; ,oa ys[kkadu uhfr;k finance and accounting policies)] vkSj vU; fu;a=.k lVhdrk ds fl)kar dk leFkZu djrs gSaA cfg;ksa ls vyx ysu&nsu vkSj **cfg;ksa dk nwljk lsV** l[rh ls fuf”k) gSaA

geesa ls çR;sd dks ;g lqfuf’pr djuk pkfg, fd CEVA dh cfg;ksa vkSj fjd‚MZ~l esa Hkjh tkus okyh leLr tkudkjh iw.kZ] le;c) vkSj lgh gSA mnkgj.k ds fy,] O;; fjiksVksZa ij fopkj djsaA ;s dfBu ,oa ekewyh çrhr gks ldrh gSa] ijarq ;s ;g lqfuf’pr djus esa gekjh enn djrh gSa

fd gekjh cfg;ka vkSj fjd‚MZ~l lgh gSaA D;k vkidh O;; fjiksVZ lgh gS\ D;k lHkh [kpsZ okLro esa vkSj Bhd ls fd, x, Fks\ ;fn vki jkf= Hkkst ds fy, çfriwfrZ dk vuqjks/k dj jgs gSa rks D;k vkius jlhn vkSj bl ckjs esa uksV ‘kkfey fd;k gS fd blesa dkSu&dkSu ‘kkfey gqvk Fkk\ dksbZ Hkh vius O;; dks vuqeksfnr ugha dj ldrk gS] vr%] tc CEVA deZpkfj;ksa ds fofHkUu Lrj mifLFkr gksrs gSa rks LFkkuh; mPpre Lrj dks Hkqxrku djuk pkfg,A le; dk fjdkWMZ ,d vkSj mnkgj.k gSA D;k vkids le; ds fjdkWMZ bZekunkjh ls mu ?kaVksa dks n’kkZrs gSa ftuds fy, vkius dke fd;k Fkk\ ;k fdlh vU; ekeys esa ns[kuk% D;k gekjs f’kfiax nLrkost gekjs f’kiesaV ds mn~Hko vkSj xarO; dks lgh ls fn[kykrs gSa\ D;k os okLrfod f’kij] fuekZrk] vkSj Hkqxrku ds rjhds dk o.kZu djrs gSa\ geesa ls çR;sd dks lVhd cfg;ksa vkSj fjd‚MZ~l dk leFkZu djus esa viuh Hkwfedk fuHkkuh gSA

ge lHkh çdkj ds dkys /ku ds gsj&Qsj ¼euh yk¡Mfjax½ dks fuf”k) djrs gSaA euh yk¡Mfjax ,d xSjdkuwuh foÙkh; xfrfof/k gS vkSj vkijkf/kd —R; ;k vken dks Nqikus ds fy, foÙkh; fjdkMksaZ dk feF;kdj.k gS] tks vDlj vkradokn] eknd inkFkksaZ dh rLdjh] rFkk djksa ls vuqfpr rjhds ls cpus ls lac) gksrh gSA mnkgj.k ds fy,] eknd nokvksa ds foØsrk ml iSls dh gsjkQsjh fdlh oS/k daiuh dks nsdj djrs gSa ftldks os voS/k rjhds ls dekrs gSa] rkfd ;g oS/k çrhr gksA CEVA dks voS/k fØ;kdykiksa ds fy, dkys /ku dh gsjkQsjh esa enn djus ls jksdus ds fy, Þvius xzkgd dks tkfu,kß vkSj lafnX/k xfrfof/k;ksa ¼udn ysunsu] vKkr i{kksa] vlkekU; Hkqxrku vuqjks/k ;k dks”k gLrk¡rj.k½ ds ckjs esa lpsr jguk cgqr egRoiw.kZ gSA

lafgrk lw= ;g frekgh dh lekfIr gS] vkSj esjk c‚l pkgrk gS fd eSa foÙk dks nh xbZ dqN fjiksVksaZ dks cny nw¡] rkfd **gekjk y{; iwjk** gksus esa enn fey ldsA eq>s bl ckjs esa fo’okl ugha gS] ysfdu] og eq>ls dgrk h gS fd ,slk gj dksbZ djrk gS] ge fdlh frekgh ds lekIr gksus ds rqjar ckn mudks cny ldrs gSa] vkSj fdlh dks Hkh bl ckjs esa tkudkjh ugha gksxhA eq>s D;k djuk pkfg,\

vkidks fouezrkiwoZd fdUrq etcwrh ls vius c‚l dks crk nsuk pkfg, fd vki ,slk djus esa lgt eglwl ugha djrs gSaA ;fn og ,slk dqN djus ds fy, vki ij tksj Mkyrh gS ftldks djus esa vki lgt eglwl ugha djrs gSa- rks çca/ku ds fdlh vU; lnL;] vius fof/k ;k vuqikyu ,oa uSfrdrk laidZ djsa ;k gkWVykbu dks Qksu djsaA

lafgrk lw= eSa vius fy, fdlh egRoiw.kZ eqís ij ,d laf{kIr jktuhfrd c;ku dks ‘kkfey djus ds fy, vius bZ&esy gLrk{kj dks “O;fäxr” cukuk pkgrk gw¡ vkSj lkFk gh ,d etkfd;k çrhd Hkh D;ksafd eq>s yxrk gS fd blls yksxksa dks etk vk,xk & D;k ;g Bhd gS\

ugha] igyk] buesa ls fdlh dk CEVA ds O;olk; ls dksbZ ysuk&nsuk ugha gS vr% blesa ‘kkfey ugha fd;k tkuk pkfg,A nwljk] ;g ;kn j[kuk pkfg, fd vki CEVA dk çfrfuf/kRo djrs gSa] gkyk¡fd vki lksp ldrs gSa fd ;g eqík egRoiw.kZ gS vkSj çrhd etkfd;k gS] ij os mu yksxksa dks ukjkt dj ldrs gSa tks budks CEVA dh fLFkfr ds :i esa ns[k ldrs gSaA CEVA ds fMftVy lapkj fn’kk&funsZ’kksa dk ikyu djuk lqfuf’pr djsaA ;fn vki bu phtksa ds ckjs esa bZ&esy djuk pkgrs gSa] rks vki vius le; esa vius O;fäxr bZ&esy [kkrs dk ç;ksx djsa vkSj bu lapkjksa esa CEVA ds uke dk bLrseky u djsaA

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

14—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

bysDVª‚fud lapkj] lkekftd ehfM;k] vkSj cká lapkjge vius deZpkfj;ksa dh futrk vkSj mudh ml leLr tkudkjh dk eku djrs gSa tks dkuwuh :i ls lajf{kr gSA blds lkFk gh] gesa ;g Hkh Lohdkj djuk pkfg, fd ykxw dkuwuksa vkSj fofu;eksa ds v/khu] gekjs leLr bysDVªWkfud lapkj vkSj tkudkjh ¼bZ&esy] Rofjr lans’k] ikBî lans’k] baVjusV xfrfof/k] vkSj vU; bysDVªkWfud MsVk vkSj daiuh ds dEI;wVjksa] midj.kksa vkSj ç.kkfy;ksa ij tkudkjh½ dk mís’; daiuh ds O;olk; ds fy, gS] os CEVA dh laifÙk gSa vkSj daiuh ds fu;a=.k ds v/khu gSaA

ykxw dkuwuksa vkSj fofu;eksa ds v/khu] vkSj gekjh xksiuh;rk uhfr (Privacy Policy) ,oa lwpuk lqj{kk uhfr (Information Security Policy)ds v/khu] gesa CEVA deZpkjh ds :i esa ml le; xksiuh;rk dh vis{kk ugha gksuh pkfg, tc ge CEVA dh ç.kkfy;ksa ;k midj.kksa dk ç;ksx djrs gSa] vkSj CEVA dks ykxw dkuwuksa ds vuq:i bZ&esy] baVjusV mi;ksx] Qksu] rFkk vU; midj.kksa lfgr bysDVªkWfud lapkj] dEI;wVjksa] midj.kksa vkSj ç.kkfy;ksa dh fuxjkuh vkSj fujh{k.k djus dk vf/kdkj gSA CEVA ds deZpkfj;ksa }kjk ftEesnkj] ;nkdnk futh mi;ksx Lohdk;Z gS] ysfdu ;g dHkh&dHkkj gh gksuk pkfg,A tgk¡ rd laHko gks] dk;Z ds ?kaVksa ds ckn gksuk pkfg,] vkSj bldks gekjk /;ku gekjh ftEesnkfj;ksa ;k mRikndrk ls ugha HkVdkuk pkfg,A

blh çdkj] xzkgdksa] lkfFk;ksa] foØsrkvksa] O;kikj usrkvksa] ehfM;k ,oa nwljksa ds lkFk gekjh ckrphr vkSj lapkj dks c<+kok nsus fd fy, vkSj CEVA ds czkaM ds ckjs esa tkx:drk iSnk djus ds fy, CEVA lks’ky ehfM;k ds mfpr] ftEesnkj] O;olk; lacaf/kr mi;ksx dh vuqefr nsrk gSA gekjh lks’ky ehfM;k uhfr (Social Media Policy) leLr lks’ky ehfM;k ds mi;ksx ds fy, bZekunkjh vkSj ikjnf’kZrk dh] ;fn vki lks’ky ehfM;k dk mi;ksx CEVA ds fy, vkf/kdkfjd :i ls dj jgs gSa rks vuqeksnu dh] vkSj bl ckr dh vis{kk djrh gS fd vki vU;Fkk vPNs fu.kZ; dk ç;ksx djsaA ;fn vki lks’ky ehfM;k dk bLrseky O;fäxr rkSj ij vkSj vius le; esa dj jgs gSa rks] viuh iksfLVaXl] fVIif.k;ksa] inksa] ;k ekU;rkvksa dk çfrfuf/kRo CEVA ds :i esa u djsaA

;g lqfuf’pr djus ds fy, fd ge lqlaxr] bZekunkj vkSj mi;qä cká lapkj miyC/k djk,a] dsoy çkf/k—r CEVA dkfeZd ¼gekjk dk;Zdkjh çca/ku] dkuwuh ,oa foi.ku o lapkj dkfeZd½ gh r`rh; i{kksa ds vuqjks/k dk mÙkj ns ldrs gSaA ljdkj] fuos’kdksa] fo’ys”kdksa] ehfM;k vkSj turk ds lkFk

dksbZ Hkh laidZ gekjh lapkj uhfr;k¡ ,oa ekxZnf’kZdk (communications policies and guidelines). ds vuqlkj fd;k tkuk pkfg,A vr%] ;fn vkidks çsl ls dksbZ Qksu vkrk gS rks foi.ku vkSj lapkj dks Qksu djsa] ;fn dksbZ ljdkj ls dksbZ lEeu vkrk gS rks dkuwuh foHkkx dks Qksu djsa] ;fn dksbZ dj uksfVl gS rks dj foHkkx dks Qksu djsaA

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

15—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

gekjs ukS eq[; ewY;ksa esa ls nks gSa fd ge vius xzkgdksa ds ckjs esa /kS;Zoku gSa] vkSj ge dk;Zfu”iknu ds fy, çsfjr gSaA ;s CEVA }kjk vius xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>snkjksa ds fy, lEeku fn[kkus ds fy, egRoiw.kZ gSaA CEVA esa ge O;kikj ds fy, çfrLi/kkZ djrs gSa] vkSj vius dkjksckj dks fu”i{k :i ls] Lora= :i ls vkSj mu lsokvksa dh xq.koÙkk ds vk/kkj ij nsrs gSa ftudks ge [kjhnrs gSa ;k ftudh ge fcØh djrs gSaA ,slk djrs le;] vkSj O;olk; djus esa vklkuh ds fy,] gekjs fdlh vU; ewY;ksa ls vf/kd djsxk rkfd gesa vkiwfrZ J`a[kyk m|ksx esa lokZf/kd ç’kaflr daiuh cuus esa enn fey ldsA

xq.koÙkk ij /;kugekjs O;olk; ds fy, xq.koÙkk ds çfr opuc)rk vko’;d gSA ;g gekjh mR—”V uhao ,oa gekjs =qfVghu dk;Z fu”iknu ds fy, vko’;d gSA vkSj gekjh yxkrkj lq/kkj djus dh laL—fr gSA loksZPp xq.koÙkk ekudksa dks çkIr djus ds fy,] ge vius xzkgdksa ds ykHk ds fy, viuh çfØ;kvksa esa lq/kkj djus ds fy, yxkrkj dke djrs jgsaxsA ;g dsoy gekjs çpkyuksa ij gh ykxw ugha gksrk gS] cfYd gekjs vkpj.k vkSj pfj= ij Hkh ykxw gksrk gSA vius xzkgdksa] çfrLif/kZ;ksa] vkSj vkiwfrZdrkZvksa ds lkFk vius leLr lkSnksa esa ge viuh lsokvksa dh xq.koÙkk ds vk/kkj ij O;olk; djsaxs vkSj mUgha ds vk/kkj ij vk¡ds tk,axsA

xzkgd larqf”VtSlk fd gekjh ekU;rk,a O;ä djrh gSa] ge dk;Z&fu”iknu dh vksj mUeq[k vkSj lQy gSa] vkSj ge vkiwfrZ J`a[kyk esa n{k gSaA gekjs xzkgd ge ij fuHkZj djrs gSaA os ge ij vius eky dks ys tkus ds fy,] vkSj viuh bUosaVªht dks çcaf/kr djus ds fy, Hkjkslk djrs gSaA vr%] geus vius xzkgdksa dks lQy cukus dk ç;kl djrs gSaA vius xzkgdksa vkSj cktkjksa dh oSf’od ,oa LFkkuh; vko’;drkvksa dk gekjk Kku gekjh xfrfof/k;ksa dks ‘kkflr djrk gSA ge viuh lHkh O;kolkf;d çfØ;kvksa] ifj;kstukvksa vkSj lkSnksa esa xzkgdksa ds /;ku dks ‘kkfey djrs gSa vkSj mldks çkFkfedrk nsrs gSaA mnkgj.k ds fy,] ;fn vki fdlh fo’ks”k xzkgd dks lsok nsus esa ‘kkfey gSa] rks vkidks le>uk pkfg, fd CEVA us vius xzkgd ds lkFk vuqca/k esa D;k opuc)rk dh gS vkSj ;g vkids dke ij fdl çdkj ykxw gksrh gS] vkSj fQj lqfuf’pr djsa tks geus dgk Sa ogh ge djsaxs SaA

O;kolkf;d Hkkxhnkjge mu vU; laLFkkvksa vkSj O;fä;ksa ls lk>snkjh djus ds fy, çfrc) gSa tks gekjh daiuh ds fy, fu/kkZfjr ekudksa dks iwjk djrs gSaA O;kolkf;d lk>hnkjksa dk p;u djus esa] ge mu vkiwfrZdrkZvksa] foØsrkvksa] mi Bsdnkjksa] ijke’kZnkrkvksa rFkk ,tsaVksa ds lkFk dke djuk pkgrs gSa tks viuk O;olk; daiuh ds fy, ;k daiuh dh vksj ls ykxw dkuwuksa ,oa fofu;ked fu;eksa ds fy, lEeku vkSj fu”BkiwoZd gekjs mPp ekudksa ds lkFk lapkfyr djrs gSaA

fo’okljks/k vkSj mfpr çfrLi/kkZCEVA eqä m|ksx vkSj mfpr çfrLi/kkZ djus ds fy, opuc) gSA ,d oSf’od vkiwfrZ J`a[kyk daiuh ds :i esa] CEVA eqä O;kikj ij iksf”kr gSA vr%] ge dsoy ;ksX;rk] [kqyh çfrLi/kkZ ds vk/kkj ij rFkk vius xzkgdksa dks csgrj lsok çnku dj çfrLi/kkZ djsaxs vkSj O;olk; djsaxsA ge lHkh dherksa vkSj vf/kHkkjksa dks Lora= :i ls] gekjs vius fo’ys”k.k] xzkgd ds buiqV] vkSj lkoZtfud :i ls miyC/k tkudkjh ds vk/kkj ij fu/kkZfjr djrs gSaA ge dherksa]

gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

16—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

fufonkvksa] ykHkksa] xzkgdksa ;k {ks=ksa ds vkoaVu ij] ;k fcØh ds vU; fu;e ,oa ‘krksaZ ij çfrLif/kZ;ksa ds lkFk ppkZ ugha djsaxs] vkSj bu phtksa ij fdlh Hkh çfrLi/khZ ls dHkh Hkh lger ugha gksaxsA dqN yksxksa ;k laLFkkvksa dk cfg”dkj djus ;k muds lkFk lkSnk djus ds fy, ge le>kSrksa esa ge Hkkxhnkjh ugha djsaxsA bl fu;e ds v/khu fd çdVu egRoiw.kZ gksrk gS] geesa ls çR;sd

dks ,sls fdlh Hkh vkpj.k ls cpuk pkfg, tks daiuh dh fo’okljks/kh ,oa çfrLi/kkZ dkuwu uhfr;ksa Antitrust and Competition Law Policies) ,oa çfØ;kvksa ;k fdlh fo’okljks/kh ;k çfrLi/kkZ dkuwuksa dk mYya?ku djrk çrhr gksA vkSj ge lHkh dks dherksa ,oa vf/kHkkjksa ds fu/kkZj.k ij daiuh dh çfØ;kvksa (process on setting prices and surcharges) dk

ikyu djuk pkfg,A O;kikj la?kksa esa Hkkx ysrs le; vkidks gekjs O;kikj la?k fn’kk&funsZ’kksa (Trade Association Guidelines) dk ikyu djuk pkfg, vkSj ;g lqfuf’pr djus ds fy, fo’ks”k /;ku nsuk pkfg, fd ge vius fo’okljks/kh nkf;Roksa dk vuqikyu djrs gSaA

O;olk; ds fy, fu”i{k vkSj Lora= çfrLi/kkZ djus ds vfrfjä] ge O;olk; dks Hkh fu”i{k vkSj Lora= rjhds ls çnku djrs gSaA ge vkiwfrZdrkZvksa] ,tsaVksa vkSj muds fcpkSfy;ksa dks dsoy mfpr ewY;kadu ds }kjk gh fu;ksftr djrs gSa & u fd mu vU; lkSnksa ds vk/kkj ij tks gekjs ;k gekjs deZpkfj;ksa ds muds lkFk gks ldrs gSaA ;g u dsoy gekjs çkFkfed [kjhn dkfeZdksa ij ykxw gksrk gS] cfYd ,sls fdlh Hkh vU; O;fä ij Hkh ykxw gksrk gS ftldk fdlh foØsrk ;k fdlh vU; rhljs i{k dks fu;qä djus ij çHkko gks ldrk gSA

var esa] tgk¡ ge O;olk; ds fy, vkØked rjhds ls çfrLi/kkZ djsaxs] ogha ge ,slk fu”i{k vkSj ;ksX;rk ds vk/kkj ij djsaxsA ge vius çfr}af};ksa ds fo:) vuqfpr ykHk çkIr djus dh dksf’k’k ugha djsaxs] mnkgj.k ds fy,] muds iwoZ deZpkfj;ksa ls mudh xqIr tkudkjh çkIr djds ;k muds ckjs esa vlR; ckrsa dgdj ughaA gekjh fcØh vkSj foi.ku lkexzh] lapkj] xzkgdksa dks opuc)rk,a bZekunkj vkSj lVhd gksaxhA fQj] ge vius =qfVghu fu”iknu ds laxr] mls miyC/k djk,axs ftldk geus ok;nk fd;k gSA

lafgrk lw= eSa fdlh LFkkuh; O;kikj la?k esa Hkkx ysuk pkgrk gw¡ D;ksafd eq>s yxrk gS fd ,slk djus ls eSa viuk dke csgrj dj ldrk gw¡ vkSj CEVA ds fy, O;olk; fey ldrk gS & D;k vki dg jgs gSa fd eq>s ,slk djus dh vuqefr ugha gS\

ugha] fcYdqy ugha] ysfdu vkidks Hkkx ysus ls igys ,d mfpr vuqeksnu çfØ;k ls xqtjuk gksxk rkfd ge iqf”V dj ldsa fd la?k okLro esa ewY;o/kZu djrk gS vkSj cgqr T;knk tksf[ke iSnk ugha djrk gSA bldk dkj.k ;g gS fd vrhr esa O;kikj la?kksa us gekjs m|ksx esa fo’okljks/kh xaHkhj leL;k iSnk dh gSa] vkSj ge cl muesa viuh Hkkxhnkjh ds ckjs esa ltx gksuk pkgrs gSaA

lafgrk lw= eSa ,d xzkgd ds fufonk vuqjks/k dk mÙkj ns jgk gwa vkSj esjh vko’;drk gS fd esjh fufonk ;FkklaHko çfrLi/kkZRed gksA eq>s ;g irk yxkus dh vko’;drk gS fd çfrLi/kkZ dSlh gSA D;k eSa ;g irk yxkus ds fy, çfrLi/khZ ds ;gk¡ ,d fe= dks Qksu dj ldrk gw¡] fcYdqy xksiuh; rjhds ls\ ugha & gekjh fo’okljks/kh uhfr bldk fu”ks/k djrh gSA vkidks dHkh Hkh dherksa] xzkgdksa] ;k fufonkvksa ij fdlh çfrLi/khZ ds lkFk ppkZ ugha djuh pkfg,A bldh ctk;] ge viuh lHkh dherksa dk fu/kkZj.k Lora= :i ls vius Lo;a ds fo’ys”k.k] fdlh fufonk ls esy [kkus ds fy, xzkgdksa }kjk miyC/k djkbZ xbZ mfpr tkudkjh rFkk lkoZtfud :i ls miyC/k tkudkjh ds vk/kkj ij djrs gSaA

Quick Links Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

17—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

geus ,d&nwljs dk lEeku djds ‘kq:vkr dh] mlds ckn CEVA vkSj vius vius ‘ks;j/kkjdksa ds lEeku ij igqaps gSa] fQj vius xzkgdksa dk vkSj vU; rhljs i{kksa dk lEekuA vUr esa ge lcls O;kid Js.kh ij igq¡prs gSa% ml O;kid fo’o ds fy, lEeku ftlesa ge çpkyu djrs gSaA ,d vPNs d‚iksZjsV ukxfjd ds :i esa] CEVA dks mu leqnk;ksa dk lEeku djuk pkfg, ftuesa ge çpkyu djrs gSa] ftEesnkjhiwoZd dk;Z djuk pkfg,] vkSj mu ns’kksa ds dkuwuksa dk lEeku djuk pkfg, ftuds ge O;olk; djrs gSaA

leqnk;ge mu leqnk;ksa dks leFkZu nsus ds fy, opuc) gSa ftuesa ge dke djrs gSaA gekjs fy, ;g egRoiw.kZ gS fd ge fofHkUu laL—fr;ksa dks vkSj mu LFkkuksa ds lkeqnkf;d eqíksa dks le>sa vkSj mudk lEeku djsa tgk¡ ge dke djrs gSaA ,slk djus ls Hkjkslk vkSj fo’oluh;rk iSnk gksrs gSaA ge lHkh dks LFkkuh; laL—fr dk lEeku djuk pkfg,A

CEVA ds O;kolkf;d fu;e (Business Rules) /kekZFkZ vuqnkuksa ds fy, vuqeksnu çkIr djus ds fy, tkudkjh miyC/k djkrs gSa ¼lHkh /kekZFkZ vuqnkuksa dks vkids {ks=h; v/;{k] gekjs lhbZvks] ;k gekjs funs’kd eaMy }kjk vuqeksfnr fd;k tkuk pkfg,½A

Hkz”Vkpkj vkSj fj’or[kksjhHkz”Vkpkj lkslkbfV;ksa dks uqdlku igq¡pkrk gS vkSj fu”i{k O;kikj dks utjvankt djrk gS] tks gekjs O;olk; ds fy, egRoiw.kZ gSA iwjs fo’o esa ljdkjsa Hkz”Vkpkj vkSj fj’or[kksjh dks feVkus dk ç;kl dj jgh gSa] vkSj CEVA Hkh ,slk djus ds fy, opuc) gSA csgn vklku :i esa% CEVA lHkh çdkj dh fj’or[kksjh vkSj Hkz”Vkpkj dk fu”ks/k djrk gSA ge ,slh dksbZ ewY;oku oLrq u rks nsaxs vkSj u çkIr djsaxs tks gekjs ;k fdlh vkSj ds fdlh fu.kZ; dks çHkkfor djrh çrhr gksrh gSA bldh ctk;] ge vius xzkgdksa] vkiwfrZdrkZvksa rFkk fu;kedksa ds lkFk bZekunkj vkSj Li”V :i ls lkSnk djsaxsA ge viuh Hkz”Vkpkjjks/kh uhfr (Anticorruption Policy) rFkk mu Hkz”Vkpkjjks/kh dkuwuksa dk vuqikyu djsaxs tks gekjs O;olk; ij ykxw

gksrs gSa] lcls eq[;] la;qä jkT; fons’kh Hkz”V jhfr vf/kfu;e ¼;k FCPA½] ;wukbVsM fdaxMe fj’or[kksjh vf/kfu;e] la;qä jk”Vª Xykscy dk¡isDV] vkfFkZd lg;ksx rFkk fodkl laxBu ¼ÞOECDß½ ?kwljks/kh lEesyu vkSj vU; ykxw ?kwljks/kh dkuwuA

O;ogkj esa bldk D;k vFkZ gS\

• lkoZtfud {ks= esa dksbZ ?kwl ughaA ge ljdkjh vf/kdkfj;ksa ds lkFk fdlh Hkh çdkj dh ?kwl?kksjh esa fyIr ugha gksaxsA mnkgj.k ds fy,] ge ,sls fdlh O;fä dks tks ljdkj ds fy, dke djrk gS] mlds dk;Z dks çHkkfor djus ds fy, u rks dksbZ Hkqxrku djsaxs vkSj u gh Hkqxrku dh is’kd’k djsaxs] mnkgj.k ds fy,] dksbZ ijfeV fnykus esa i{kikriw.kZ O;ogkj djuk] fofu;ked eqíksa dks utjvankt djuk] ;k gesa ljdkjh O;olk; fnykukA • lqfo/kktU; Hkqxrku ughaA lqfo/kktU; Hkqxrku fdlh Hkh Lrj ij ljdkjh vf/kdkfj;ksa dks fd, tkus okys NksVs Hkqxrku gksrs gSa tks muls jkstejkZ ds mu dkeksa dks djkus ¼;k ‘kh?kzrk ls djkus½ ds fy, fd, tkrs gSa ftldks mudks oSls Hkh djuk gS] tSls ohtk tkjh djuk ;k vkids fy, vko’;d ljdkjh dkxt rS;kj djukA mnkgj.k ds fy,] ge lhek&’kqYd vf/kdkfj;ksa dks eky dks lhek ‘kqYd ij ls ‘kh?kzrk ls fudky nsus s ds fy, O;fäxr :i ls udn Hkqxrku ugha djsaxsA ¼ge mu ekeyksa esa lqfo/kktU; Hkqxrkuksa dh vuqefr nsrs gSa tgk¡ LokLF; ;k lqj{kk dks tksf[ke gS] c’krsZ mudh rqjar lwpuk nh tk, vkSj mudk mfpr rjhds ls çys[ku fd;k tk,A½ • futh {ks= esa ?kwl ughaA ge **okf.kfT;d** vFkok futh {ks= esa fj’or[kksjh esa fyIr ugha gksrs gSaA mnkgj.k ds fy,] ge futh] okf. kfT;d xzkgdksa dks O;olk; çkIr djus ds fy, ?kwl ugha nsaxsA vr%] pkgs ljdkj ‘kkfey gks ;k ugha] ge fj’or[kksjh esa fyIr ugha gksrs gSaA • fj’or dks Lohdkj ugha djukA ge fdlh Hkh çdkj dh fj’or ;k

vius leqnkvksa ds fy, lEeku

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

18—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

vuqfpr Hkqxrku dks Lohdkj ugha djsaxsA mnkgj.k ds fy,] ge foØsrkvksa }kjk gels O;olk; çkIr djus ds fy, gedks fn, tkus okys vuqfpr migkj çkIr ugha djsaxsA migkj Lohdkj djus ds fy, lhek cgqr de gS vkSj csgrj ;gh gS fd lHkh migkjksa ls cpk tk,A • dksbZ vuqfpr çHkko ;k ykyp ughaA ge fdlh Hkh çdkj dh fj’or dks u rks nsaxs] u mldh is’kd’k djsaxs vkSj u gh Lohdkj djsaxs] tSls fdlh xzkgd ds ;gk¡ gesa O;olk; nsus ds fy, fdlh eq[; fu.kZ;drkZ] fdlh ljdkjh vf/kdkjh ds ilanhnk /kekZFkZ esa nku] CEVA ds O;olk; ij çHkko Mkyus okys fdlh ljdkjh ea=h dh csVh dks fu;ksftr djus ds fy, lger gksuk] ;k ewY;oku dksbZ vkSj

oLrqA • ljdkjh vf/kdkfj;ksa ds lkFk laca/kA ;fn vki ljdkjh vf/kdkjh gSa ;k fdlh ljdkjh vf/kdkjh ls lacaf/kr gSa rks gekjs fy, ;g tkuuk vko’;d gS rkfd ge lqfuf’pr dj ldsa fd ge mu xfrfof/k;ksa ls cpus ds fy, mi;qä dne mBk ldsa tks Hkz”V çrhr gksrh gSaA • mfpr lko/kkuhA ge rhljs i{k ds ,tsaVksa] Hkkxhnkjksa] rFkk mi Bsdnkjksa dk ewY;kadu djus ds fy, daiuh dh çfØ;kvksa dk ikyu djsaxs] rkfd lqfuf’pr dj ldsa fd os mlh çdkj ds gSa ftuds lkFk CEVA O;olk; djuk pkgrk gS vkSj os gekjs mPp uSfrd ekun. Mksa dk ikyu djsaxs] fo’ks”k :i ls tc ;s Hkz”Vkpkj vkSj fj’or dh ckr gksA

migkj vkSj euksjatuHkz”Vkpkj vkSj fj’or[kksjh ls cpus ds fy, ,d eq[; rjhdk gS mu migkjksa

rFkk euksjatuksa ds ckjs esa lko/kku gksuk ftudks ge nsrs gSa ;k çkIr djrs gSaA vkerkSj ij] Hkz”Vkpkj bruk Li”V ugha gksrk gS fd dksbZ udnh ls Hkjk czhQdsl fdlh dks xqIr LFkku ij nsA cfYd] ;g vDlj vf/kd Øfed vkSj dfBu gksrk gSA mnkgj.k ds fy,] ;g dherh migkjksa ,oa HkO; euksjatu ds :i esa gks ldrk gS ftldk earO; fdlh dks vuqfpr :i ls çHkkfor djuk gksrk gSA blesa dksbZ Hkh ewY;oku oLrq ‘kkfey gks ldrh gS & Hkkstu ,oa euksjatu] [ksydwn ds fVdV] fdlh vodk’k x`g dk mi;ksx] ;k fdlh d‚iksZjsV ;k /kekZFkZ lekjksgksa dk çk;kstuA Hkys gh migkj rFkk euksjatu okLrfod fj’or ugha gSa] fQj Hkh os fgrksa dk la?k”kZ iSnk djrs gSa ;k fgrksa dk la?k”kZ iSnk djus dk vkHkkl nsrs gSaA CEVA ds loksZÙke fgr ds vk/kkj ij dksbZ fu.kZ; djus ds ctk;] vki mu migkjksa ds vk/kkj ij fu.kZ; djus ds fy, çsfjr gks ldrs gSa tks vkius çkIr fd, gSaA vkSj dHkh&dHkh os migkj rFkk euksjatu] tks rduhdh :i ls Bhd gSa] ml le; cqjs eglwl gks ldrs gSa% tc migkj rFkk euksjatu dh ckr vkrh gS] çdVu okLro esa egRoiw.kZ gSA

CEVA esa] ge O;olk; ds fy, ikjn’khZ vkSj ek= ;ksX;rk ds vk/kkj ij rFkk CEVA ds loksZÙke fgr esa çfrLi/kkZ djsaxs vkSj O;olk; nsaxs&u fd gekjs }kjk ;k gesa fn, x, vuqi;qDr futh ykHkksa ds vk/kkj ijA gesa xzkgdksa ;k vkiwfrZdrkZvksa ;k laHkkfor xzkgdksa ;k vkiwfrZdrkZvksa ls migkjksa] euksjatu] ;k fdlh Hkh çdkj ds ykHk ls çHkkfor ugha gksuk pkfg,] tks ,slk çrhr gksa fd mudh is’kd’k Hkz”V earO; ls dh xbZ gS] gekjh mís’;ijdrk dks çHkkfor dj ldrs gSa] ;k cl ,slk çrhr gh gks ldrk gS fd ;s fdlh dks vuqfpr ykHk ;k i{kikr;qä O;ogkj nsrk gSA gesa buesa ls fdlh Hkh pht dh is’kd’k vU; i{kksa dks Hkh ugha djuh pkfg,% ge vuqfpr migkj rFkk euksjatu ugha ysrs ;k nsrs gSaA fdlh foØsrk] vkiwfrZdrkZ] ;k fdlh vU; O;fä ls vius fy,] vius fe=ksa ds fy,] ;k vius ifjokj ds fy, dksbZ migkj u ekaxsaA

ukeek= ewY; ds mfpr] ;nkdnk migkj rFkk euksjatu rks Bhd gSaA ysfdu mudk vknku&çnku O;kolkf;d ykHk ds fy, Hkz”V earO; ds lkFk ugha fd;k tkuk pkfg,] ;k ,slk çrhr ugha gksuk pkfg,A CEVA dh Hkz”Vkpkjjks/kh uhfr (Anticorruption Policy) migkj rFkk euksjatu dh lhekvksa dks fu/kkZfjr djrh gS% • lkekU; fu;ekuqlkj] $100 ;k de ds ;nkdnk migkj rFkk euksjatu ftlesa dksbZ ljdkjh vf/kdkjh fyIr ugha gS] Bhd gSaA • $100 ls vf/kd dh fdlh Hkh pht dks ftlesa ljdkjh vf/kdkjh fyIr ugha gSa] vkids i;Zos{kd }kjk Loh—r fd;k tkuk pkfg,A • $250 ;k blls vf/kd dh fdlh pht dks ftlesa ljdkjh vf/kdkjh fyIr gSa]

lafgrk lw= esjs ns’k esa ml lhek ‘kqYd dks ikfjr djus dks Rofjr djus ds fy, lhek ‘kqYd vf/kdkfj;ksa dks NksVs Hkqxrku djus dk çpyu gS ftldh esjs xzkgd dks fdlh eq[; ifj;kstuk ds fy, ,d egRoiw.kZ midj.k gsrq vfcyao vko’;drk gSA ;s Hkqxrku cgqr NksVs gksrs gSa] cl dqN M‚ylZA D;k eSa og dj ldrk gw¡\

ugha] Hkys gh Hkqxrku NksVs gSa vkSj vkids ns’k esa vke gSa] fofHkUu dkuwu vkSj uhfr;k¡ mudks fdlh vU; fj’or dh gh rjg lqfo/kktU; Hkqxrku ds :i esa fuf”k) djrs gSaA

lafgrk lw= D;k bldk vFkZ ;g gS fd eSa vius xzkgd dks jkf=Hkkst ij ugha ys tk ldrk\

ughaA leqfpr euksjatu O;olk; djus dk ,d dkuwuh ,oa Lohdk;Z fgLlk gS] vkSj CEVA vius xzkgdksa ds fy, okftc vkSj mi;qä euksjatu dh rc rd vuqefr nsrk gS tc rd xzkgd dh uhfr;k¡ bldh vuqefr nsrh gSaA

migkj rFkk euksjatu ij vki gekjs fu;eksa dks dSls ;kn j[krs gSa\ ÞGIFTß fu;e dk

ç;ksx djsa

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

19—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

• fdlh Hkh i{k dh ;k=k ykxr dk Hkqxrku u djsa ;k viuh ;k=k ykxr ds fy, fdlh vU; i{k ls Hkqxrku vuqikyu ,oa uSfrdrk dh iwoZ vuqefr ds fcuk Lohdkj u djsaA

ysfdu vkidks ;g lqfuf’pr djuk pkfg, fd os nwljs i{k dh uhfr;ksa ds rgr rFkk LFkkuh; dkuwu] lhek&’kqYd rFkk ijaijk ds rgr Bhd gSaA LFkkuh; dkuwu vFkok nwljs i{k dh uhfr;k¡ CEVA dh uhfr;ksa ls Hkh dM+h gks ldrh gSa & tks Hkh lcls T;knk dM+h gks gesa mldk ikyu djuk pkfg,A dfri; ifjfLFkfr;ksa esa] gekjh of.kZr lhekvksa ls vf/kd ds migkj vkSj euksjatu mi;qä gks ldrs gSa] ysfdu igys vkidks vius c‚l rFkk vuqikyu ,oa uSfrdrk ls irk dj ysuk pkfg,A rFkk ;fn vki bl ckjs esa lqfuf’pr ugha gSa fd D;k dksbZ migkj ;k euksjatu vuqer gS ;k ugha vFkok D;k dksbZ ljdkjh vf/kdkjh ‘kkfey gS ;k gks ldrk gS rks igys vkidks bl ckjs esa irk dj ysuk pkfg,! lHkh migkj rFkk euksjatu mi;qä vkSj jkspd gksus pkfg, ¼v’yhy ;k Hkís ugha½A vUr esa] gesa uxn ;k uxn rqY; dks migkjksa ds :i esa u rks nsuk pkfg, vkSj u gh Lohdkj djuk pkfg,] tSls fd migkj dkMZ~l ;k migkj çek.k i= D;ksafd os fo’ks”k :i ls lafnX/k gksrs gSaA

migkj vkSj euksjatu ij gekjs fu;eksa dks ;kn j[kus ds fy, ,d ;qfä nh xbZ gS% ÞGIFTß fu;e dk ç;ksx djsa

• Government official (ljdkjh vf/kdkjh ). – D;k dksbZ ljdkjh vf/kdkjh ‘kkfey gS\ D;k vkidk xzkgd laHkor% ljdkjh daiuh gS\ ;k D;k fdlh ljdkjh laLFkk ds fy, dke dj jgk gS\ – ;fn gka] ;k vki bl ckjs esa lqfuf’pr ugha gSa] rks igys vuqikyu ,oa uSfrdrk dks Qksu djsaA • Intent (earO; ). – ;fn vki fdlh xzkgd dks migkj ns jgs gSa] rks vkidk earO; D;k gS\ fiNys o”kZ mlds O;olk; dk;Z dh flQZ ,d lkadsfrd ç’kalk\ ;k fQj vki Hkkoh O;olk; dks ikus dk ç;kl djus ds fy, dqN cM+k ns jgs gSa\ D;k fdlh vatku O;fä dks ,slk yxsxk fd vkidk **Hkz”V earO;** gSß\ – ;fn dksbZ foØsrk vkidks euksjatu çnku dj jgk gS] rks D;k ;g ,slk yxrk gS fd og flQZ vkids lkFk vPNs laca/k cukuk pkgrk gS vkSj CEVA ds O;olk; dks csgrj rjhds ls tkuuk pkgrk gS\ ;k fQj ,slk fd ekuks og ;g fu.kZ; djus esa vki

ij vuqfpr çHkko Mkyus dk ç;kl dj jgk gS fd fdl foØsrk dk p;u fd;k tk,\ ;fn ;g lkoZtfud gks tkrk gS rks ;g dSlk yxsxk\ • Frequency and timing (ckjackjrk vkSj le; ). – dksbZ vkiwfrZdrkZ vkidks fdruh ckj migkj nsrk gS\ D;k os ç—fr esa ;nk&dnk rFkk mi;qä le; ij gSa ¼tSls fd vodk’k vFkok miHkksäk eap½] ;k fQj vkiwfrZdrkZ vDlj Qyksa dh Vksdjh] [ksydwn ds fVdV] okbu dh cksry ;k dqN vkSj Hkstrk jgrk gS\ ml vkiwfrZdrkZ dh vksj ls migkj rFkk euksjatu dk dqy ;ksx o”kZ Hkj esa fdruk gks tkrk gS\ tc vki ;g fu.kZ; djrs gSa fd Bsdk fdldks fn;k tk, rks D;k migkj mlh le; vkrs gSa\ D;k vki bu lc migkjksa dh otg ls vkiwfrZdrkZ ds çfr fdlh nkf;Ro dks eglwl djuk ‘kq: dj jgs gSa\ – blh çdkj] vki vius loksZÙke xzkgd dk euksjatu fdruh ckj djrs gSa% fo’ks”k voljksa ij ;k frekgh esa ,d ckj\ ;k D;k vki mldks ,d eghus esa dbZ ckj ckgj ys tk jgs gSa\ ;k tc vki fdlh cM+s lkSns dks vafre :i nsus okys gksrs gSa rks dbZ ckj Bhd mlh le;\ • Too much (cgqr T;knk\)? – ;g migkj ;k euksjatu fdruk cM+k gS\ D;k ;g vkidh lhekvksa ds Hkhrj gS\ vU; i{k dh lhek,a\ – D;k vkids ns’k esa bldk çpyu gSA

lafgrk lw= esjk ,d foØsrk eq>dks ,d [ksydwn lekjksg dk fVdV nsuk pkgrk gS & D;k eSa mudks ys ldrk gw¡\ T;g fuHkZj djrk gSA ;fn foØsrk vkids lkFk fdlh LFkkuh; [ksydwn lekjksg esa dk;kZy; ds ckgj vkids lkFk laca/k cukus ds fy, tkuk pkgrk gS] vkSj fVdVksa dh dher T;knk ugha gS rks laHkor% ;g Bhd gSA nwljh vksj] ;fn og vkidks vkSj vkidh iRuh dks ,d çFke Js.kh ds leLr ;k=k&O;; Hkqxrku ;qä nkSjs ij fdlh eq[; varjkZ”Vªh; lekjksg esa Hkstuk pkgrk gS] rks ughaA

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

20—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

O;kikj vuqikyuçR;sd ns’k ds eky ,oa rduhd ds vk;kr vkSj fu;kZr ls lacaf/kr vius dkuwu gksrs gSaA ns’k vkfFkZd] jktuhfrd vkSj lqj{kk dkj.kksa ls O;kikj vuqikyu dks fofu;fer djrs gSa] tSls fd vkradokn dks jksdukA vkSj CEVA dHkh&dHkh dfri; O;fä;ksa vkSj ns’kksa ds lkFk O;kikj dks lhfer djus dk fu.kZ; djrk gS Hkys gh ;g ykxw dkuwu }kjk vuqer gksA

CEVA ds deZpkfj;ksa dks mu lHkh U;k; {ks=ksa esa lHkh ykxw vk;kr ,oa fu;kZr fu;a=.k dkuwuksa] vk;kr vkSj fu;kZr esa fu;a=.k dkuwuksa] vU; O;kikj fofu;eksa vkSj dk vuqikyu djuk pkfg, tgk¡ daiuh O;olk; djrh gS] vkSj lkFk gh CEVA dh oSf’od vuqikyu uhfr;ksa (CEVA’s Global Trade Compliance policies) dk Hkh] ftlesa dfri; ysunsuksa ds fy, vko’;d ljdkjh vuqeksnuksa ds fy, tk¡p djuk ‘kkfey gSA mnkgj.k ds fy,] dbZ ns’k dfri; vU; ns’kksa ds lkFk fons’k uhfr ds ekeys ds :i esa

O;kikj dks çfrcaf/kr djrs gSa] vkSj gedks lqfuf’pr djuk pkfg, fd ge mu çfrca/kksa dk ikyu djsa tks ge ij ykxw gksrs gSaA blh çdkj] dqN ns’kksa dks j{kk lkeku] gfFk;kj] xksyk ck:n tSls eky dks Hkstus ds fy, ykblsal dh vko’;drk gksrh gS] vkSj gesa lqfuf’pr djuk gS fd ;fn ge ,sls eky dks Hkst jgs gSa rks og Bhd çdkj ls ykblsal’kqnk gksA CEVA ds oSf’od O;kikj vuqikyu lewg us CEVA dh oSf’od vuqikyu uhfr;ksa (CEVA’s Global Trade Compliance policies) dks LFkkfir fd;k gS rkfd ge ykxw vko’;drkvksa dks ikyu dj ldsaA vUr esa] gesa ykxw cfg”dkjjks/kh fo/kku dk vuqikyu djuk pkfg,A

ljdkjh vuqca/k djukgekjs O;olk; esa ls dqN ljdkjh laLFkkvksa ds lkFk gksrs gSaA ljdkjksa ds lkFk O;olk; djus esa vDlj lkekU; okf.kfT;d vuqca/k djus ls vf/kd vko’;drk,a ‘kkfey gksrh gSa D;ksafd ljdkj ds fy, dqN ‘krksaZ] fu;eksa] vkSj dkuwuh ijaijkvksa dh vko’;drk gks ldrh gS ;k mu ij fu”ks/k gks ldrk gSA mnkgj.k ds fy,] ljdkj ds vuqca/kksa dks lalkf/kr djus dh çfØ;k vf/kd vkSipkfjd vkSj xksiuh; gks ldrh gSA ljdkjh deZpkfj;ksa ;k Bsdsnkjksa dks euksjatu ¼rFkkdfFkr Þefnjkiku ,oa Hkkstuß½ ij l[r lhek,a gksrh gSaA vkSj dqN dkeksa esa xksiuh; tkudkjh ‘kkfey gks ldrh gS vkSj og cgqr l[r xksiuh;rk vkSj lqj{kk vko’;drkvksa ds v/khu gks ldrh gSA CEVA esa ge ml le; ljdkjh vuqca/k djus ds fu;eksa vkSj fofu;eksa ds l[r vuqikyu ds fy, opuc) gSa tc ge ljdkjh laLFkkvksa dks ¼,d eq[; Bsdsnkj ds :i esa ;k rks çR;{k :i ls] ;k fQj ,d mi Bsdsnkj ds :i esa vçR;{k :i ls½ lsok,a miyC/k djkrs gSaA

tSlk fd gekjh lafgrk dh vU; vko’;drkvksa ds fy, gS] tc ljdkjh vuqca/k djus dh ckr vkrh gS rks bZekunkjh] lVhdrk vkSj ikjnf’kZrk vR;kf/kd egRoiw.kZ gSaA mnkgj.k ds fy,] dbZ ns’kksa esa ljdkj ls vf/kd dher ysuk ¼vuqca/k }kjk vuqer lhek ;k tks mfpr o fdQk;rh gS] ls vf/kd dher ysuk½ vkSj ljdkj dks vlR; c;ku nsuk vkijkf/kd —R; gSaA geesa ls tks ljdkjh vuqca/kksa dks ns[k jgs gSa mudks सिवा की िरकार की ठेकेदारी नीतियौ ,िथा ykxw dkuwuksa ,oa fofu;eksa dks iwjh rjg ls le>uk vkSj mudk ikyu djuk pkfg,A

lafgrk lw= lSU; midj.kksa dks Hkstus ds fy, esjk ljdkj ls vuqca/k gS vkSj eq>s yxrk gS fd eSa vius ykHk dks vf/kdre djus ds fy, vius pkykuksa dks fcuk mudks n’kkZ, cuk ldrk gw¡A D;k eSa ,slk dj ldrk gw¡\ ;k fQj D;k eSa dqN lkekuksa dks n’kkZ ldrk gw¡ tks rS;kj gksus okys gSa ij iwjh rjg ls rS;kj ugha gSa rks D;k eSa muds fy;s dher olwy ldrk gw¡\

ugha! blls ljdkj vkSj nwljksa ds lkFk vius lkSnksa esa bZekunkj vkSj ikjn’khZ gksus dh gekjh vko’;drk dk mYya?ku gksxkA

Quick Links Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

21—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

jktuhfrd xfrfof/k;k¡ge viuh O;kolkf;d xfrfof/k;k¡ lapkfyr djrs gSa fd vuqfpr jktuhfrd xfrfof/k;k¡ ;k c;ku CEVA ds loksZÙke fgrksa dks uqdlku u djsaA lkekU; fu;ekuqlkj] daiuh jktuhfrd ekeyksa esa esa gLr{ksi ugha djrh gS] vkSj ge lHkh dks jktuhfr ekeyksa esa y‚fcax lfgr lHkh foÙkh;] uSfrd] vkSj vU; dkuwuksa o fofu;eksa dk ikyu djuk pkfg,A blh ds dkj.k] gekjs O;olkf;d fu;eksa dh vko’;drk gS fd gekjk funs’kd e.My lHkh jktuhfrd ;ksxnkuksa dh eatwjh nsA fu%lansg] futh ukxfjdksa ds :i esa] ge lHkh jktuhfrd xfrfof/k;ksa esa ‘kkfey gks ldrs gSa vkSj ge vius le; vkSj vius /ku esa ls ;ksxnku dj ldrs gSaA ijarq ,slk djus djus ds fy, CEVA ds uke] CEVA ds /ku] mlds lalk/kuksa] ;k mlds le; dk mi;ksx ugha dj ldrsA

i;kZoj.k lqj{kkge LFkkf;Ro ds fy, vkSj vius O;olk; dks bl çdkj ls djus ds fy, opuc) gSa rkfd ;g gekjh xfrfof/k;ksa ds fy, ykxw i;kZoj.k dkuwuksa vkSj fofu;eksa dk iw.kZ vuqikyu djrs gq, i;kZoj.k dk lEeku djsA LFkkf;Ro ds fy, gekjh opuc)rk vif’k”V dks de djus esa vkSj ykHkksa dks vius xzkgdksa ds lkFk lk>k djus esa gekjh enn djrh gSA ;g ml rjhds dks lgt cukrh gS ftlesa ge O;olk; djrs gSa] gesa uovUaos”k.k dh vksj c<+krk gS rFkk osvjgkmflax çpkyuksa ls ysdj ifjogu rd] lek/kku vfHkdYiuk ls ysdj [kjhn uhfr esa jpukRed cuus dks lgt cukrk gSA blls gekjs xzkgdksa] gekjs leqnk;ksa] gekjs yksxksa] vkSj gekjs xzg dks ykHk feyrk gSA ;g uSfrd :i ls lgh vkSj okf.kfT;d :i ls LekVZ gSA

geesa ls çR;sd dks lHkh i;kZoj.kh; fu;eksa vkSj vkSj mu fparkvksa ls ifjfpr gksuk pkfg, tks gekjs dke ij ykxw gks ldrh gSaA geesa ls vusdksa ds fy,] ;g fdlh nLrkost dks eqfær djus rFkk i;kZoj.k ij iM+us okys blds çHkko ftruk ljy gks ldrk gSA nwljksa ds fy,] bldk rkRi;Z ifjogu esa xzhu gkml xSlksa ds mRltZu ds ckjs esa lkspuk gks ldrk gSA fdlh Hkh fLFkfr esa] gesa mu çHkkoksa ds ckjs esa ltx gksuk pkfg, tks gekjh xfrfof/k;k¡ gekjs i;kZoj.k ij Mkyrh gSa vkSj gesa i;kZoj.k laca/kh dkuwuksa] fofu;eksa ;k vuqefr;ksa ds fdlh Hkh mYya?ku dks ;FkklaHko ‘kh?kzrk ls lwfpr djuk pkfg,A

Quick Links Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

22—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

tgk¡ rd ykxw dkuwu }kjk vuqer gS] ge fdlh Hkh ,sls deZpkjh dks vuq’kkflr dj ldrs gSa tks%

• ykxw gksus okys dkuwuksa vkSj fofu;eksa] bl lafgrk] ;k daiuh dh uhfr;ksa ;k çfØ;kvksa ds mYya?ku dks çkf/k—r djrk gS] mlesa ‘kkfey gksrk gS] ;k fdlh ,slh dkjZokbZ esa çR;{k ;k ijks{k :i ls vU;Fkk fyIr gksrk gS] tks mYya?ku djrh gSaA

• fdlh Kkr ;k lafnX/k mYya?kuksa dh ;Fkk’kh?kz lwpuk nsus esa foQy jgrk gS ;k tks fdlh mYya?ku ds ckjs esa tkudkjh dks Nqikrk gS

• vi;kZIr :i ls fdlh ,sls fdlh deZpkjh dk çca/ku djrk gS ;k mldk i;Zos{k.k djrk gS tks fdlh vuqikyu mYya?ku esa ‘kkfey gS ;k tks vU;Fkk vius fdlh Hkh deZpkjh }kjk fd, tkus okys fdlh vuqfpr vkpj.k dks funsZf’kr djrk gS] mldks Loh—r djrk gS ;k mldks ekQ djrk gS

• ,sls fdlh deZpkjh ds f[kykQ çR;{k ;k ijks{k :i ls çfrdkj djrk gS ;k çfrdkj esa ‘kkfey gksrk gS tks ,d vPNs fo’okl esa fdlh vuqikyu ekeys dh lwpuk nsrk gS ¼vkSj os çca/kd Hkh tks i;kZIr :i ls nwljksa ds }kjk çfrdkj dks jksdus ;k ml ij çfrfØ;k djus esa foQy jgrk gS½

• tkucw>dj dksbZ xyr ;k Hkzked vuqikyu lwpuk ;k dksbZ vU; fjd‚MZ nsrk gS

• fdlh vuqikyu ekeys dh tk¡p iM+rky djus ;k vU;Fkk mldk lek/kku djus esa daiuh ds ç;Ruksa ds lkFk iwjh rjg lg;ksx djus esa vlQy jgrk gSA vuq’kklukRed dkjZokbZ esa fyf[kr vkSj ekSf[kd psrkofu;k¡] ekSfæd naM ¼mnkgj.k ds fy,] cksul ik=rk½] fuyacu ;k fof/k }kjk vuqer vf/kdre lhek rd jkstxkj dh lekfIr ‘kkfey gks ldrs gSaA vuq’kklukRed dkjZokbZ djus ds vykok] gesa dqN dnkpkj dks mi;qä ljdkjh ;k fofu;ked çkf/kdj.k dks nkafMd ;k flfoy eqdnes ds fy, ;k dnkpkj }kjk gq, uqdlku ;k {kfr dh olwyh djus ds fy, dkuwuh dkjZokbZ djus ds fy, lanfHkZr djuk gksrk gSA ge vuq’kklukRed dkjZokbZ ;FkklaHko rRijrk ls] lrr :i ls] çHkkoh :i ls vkSj fu”i{krk ls djrs gSaA vuq’kklukRed dkjZokbZ daiuh ds ,dek= Lofoosdkf/kdkj esa gSaA D;k dksbZ deZpkjh fdlh dnkpkj dh lwpuk nsrk gS vkSj bldh iM+rky djus esa enn djrk gS ;k ugha] vuq’kklukRed dkjZokbZ ij fopkj djus esa rdZlaxr gS] ijarq ;fn mi;qä gks rks dnkpkj ;k vuq’kklukRed dkjZokbZ dks jksdus dh NwV ugha nsrk gSA

vuq’kklu

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

23—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

ge vius lHkh deZpkfj;ksa ls vis{kk djrs gSa vkSj mudks çksRlkfgr djrs gSa fd os mYya?kuksa vkSj lafnX/k mYya?kuksa dh lwpuk nsa vkSj mudk lek/kku djus esa daiuh dk lg;ksx djsaA njvly] tgka dkuwu }kjk vuqer gS] ge vius deZpkfj;ksa ds }kjk ,slk djus dks vko’;d cukrs gSaA ;fn vki ekeyksa dh lwpuk gesa nsrs gSa rks vki okLro esa leL;kvksa dk leqfpr fuiVku djus esa rFkk ;g lqfuf’pr djus esa daiuh dh enn djrs gSa fd ge ,d vuqikyu djus okyh daiuh pyk jgs gSaA lwpuk dSls nsa;gk¡ fofHkUu rjhds fn, x, gSa ftuls vki lwpuk ns ldrs gSa & ml rjhds dk bLrseky djsa ftlds lkFk vki lcls vf/kd lgt gksa%

• çca/ku vius c‚l dks crk,a ;fn og dfFkr dnkpkj esa ‘kkfey ugha gS vkSj vki ,slk djus esa lgt eglwl djrs gSaA ;k çca/ku ds ,sls fdlh vU; lnL; dks crk,a ftldks vki vf/kd çHkkoh le>rs gSaA • dkuwuh] vuqikyu vkSj uSfrdrk] ;k ekuo lalk/ku çfrfuf/kA ;fn vki vius c‚l ls ckr djus esa lgt ugha gSa] rks gekjs fdlh fo’ks”kK dks Qksu djsa tks vkidh enn dj ldrs gSaA CEVANet ij gekjs fof/kd] vuqikyu ,oa uSfrdrk dkfeZdksa dh uohure laidZ tkudkjh gksrh gS] ftlesa gekjs eq[; fof/kd vkSj vuqikyu vf/kdkjh] vkids {ks=h; vuqikyu çca/kd] vkSj ekuo lalk/ ku çfrfuf/k ‘kkfey gSaA

• vuqikyu g‚VykbuA ;fn vki vesfjdk ls Qksu dj jgs gSa rks vki mYya?kuksa ;k lafnX/k mYya?kuksa dh lwpuk V‚y&Ýh vuqikyu g‚Vykbu – +1 (888) 723-2453 ij laidZ djds Hkh ns ldrs gSaA ;fn vki vesfjdk ds ckgj ls Qksu dj jgs gSa rks igys vius ,Vh,aMVh LFkkuh; ns’k ,Dlsl la[;k dks Mk;y djsa] ftldks

http://www.business.att.com/bt/access.jsp?c=A ij ns[kk tk ldrk gSA – v‚ijsVj dks ;g crk,a fd vki mijksä V‚y&Ýh la[;k ls tqM+uk pkgrs gSa ;k fQj la[;k dks Lo;a gh çfo”V dj ysaA – leL;kvksa dh fjiksVZ djus ds fy, ;k lafgrk ds ckjs esa ç’u iwNus gsrq deZpkfj;ksa ds fy, çfrfuf/k miyC/k jgrk gSA – vuqikyu ykbu ij fnu ds 24 ?kaVs] lIrkg ds lkrksa fnu deZpkjh jgrk gS] vkSj ;g vusd Hkk”kkvksa esa miyC/k gSA – uksV djsa% çfrfuf/k la;qä jkT; vesfjdh esa gSa] vkSj vkidh d‚y dks ogk¡ Hkstk tk,xkSA g‚Vykbu dks Qksu djds vkSj bl lafgrk ij gLrk{kj djds] vkius viuh fjiksVZ dks la;qä jkT; vesfjdk dks Hksts tkus ds fy, ykxw MsVk xksiuh;rk dkuwuksa ds rgr lgefr çnku dh gSA ;fn vki blesa lgt eglwl ugha djrs gSa rks] —i;k Åij mYysf[kr fdlh vU; rjhds dk mi;ksx djsaA

• osc vk/kkfjr lwpuk nsukA gekjh g‚Vykbu lsok osc vk/kkfjr lwpuk nsus (web-based reporting) dh Hkh is’kd’k djrh gS] vr% ;fn vki ,slk djus esa vf/kd lgt eglwl djrs gSa rks ,slk dj ysaA ;k fQj vki bl bZesy irs dk mi;ksx dj ldrs gSa% CEVA.Compliance@Cevalogistics.com.

• xqeukehA ge fdlh lafnX/k mYya?ku dh lwpuk nsrs le; viuk uke nsus ds fy, rFkk ;FkklaHko vf/kd ls vf/kd tkudkjh nsus ds fy, çksRlkfgr djrs gSa rkfd gesa ekeys dh iM+rky djus esa enn fey ldsA ijarq ;fn vki pkgsa vkSj LFkkuh; dkuwu }kjk vuqer gks rks vki xqeuke Hkh jg ldrs gSa vkSj ge leLr lwpukvksa dk fuiVku laHko leqfpr lhek rd xksiuh;rk ds lkFk djsaxsA

vkjksiksa dh lwpuk nsuk vkSj mudk fuiVku djuk

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku leqnk;

24—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

• vk/kkj js[kkA ml rjhds ls lwpuk ftlesa vki lgt eglwl djrs gSa! ;fn vkidks yxrk fd vkids ekeys dk fuiVku ugha fd;k tk jgk gS rks bldh nksckjk lwpuk nsa ;k mijksä esa ls dksbZ vkSj rjhdk vktek,aA

tc vki lwpuk nsrs gSa rks D;k gksrk gS

• xksiuh;rkA vkidh lwpuk vkSj tkap dks laHko leqfpr lhek rd xksiuh;j[kk tk,xkA ;fn vki xqeuke jguk pkgrs gSa] rks vki ,slk dj ldrs gSaA

• tkap&iM+rky djukA d‚iksZjsV vkpj.k ij CEVA dh ,d lfefr gS ftlesa vk¡rfjd ys[kk ijh{k.k] vuqikyu ,oa uSfrdrk] ekuo lalk/ku] çpkyu ,oa lapkj ij çfrfuf/k ‘kkfey gSaA orZeku lnL; CEVANet ij lwphc) gSaA tc vki lwpuk nsrs gSa] rks lfefr lwpuk dks fdlh mi;qä O;fä dks iM+rky ds fy, lkSaisxhA Lo;a iM+rky u djsa & gekjs fo’ks”kKksa dks bldk fuiVku djus nsaA os bldk fuiVku tgk¡ leqfpr :i ls laHko gksxk] is’ksoj rjhds ls vkSj rRijrk ,oa xksiuh;rk ds lkFk djsaxsA • lq/kkjkRed dkjZokbZA tc ;g tkap iwjh gks tkrh gS rks lfefr bldh leh{kk djsxh vkSj mfpr lq/kkjkRed dkjZokbZ djsxhA

• vuqorhZ dkjZokbZ ¼Q‚yks vi½A vki viuh lwpuk dk Q‚yks vi vkidks miyC/k djk, x, O;fäxr VªSfdax uacj dk mi;ksx djds dj ldrs gSa ;k g‚Vykbu dks nksckjk Qksu djds dj ldrs gSaA

fu%lUnsg] geesa ls fdlh dks Hkh tkucw>dj vlR; ;k Hkzked lwpuk ugha nsuh pkfg,A vkSj gekjh g‚Vykbu vkSj vuqikyu lalk/ku xickth] O;fäxr vlgefr;ksa ;k ekewyh f’kdk;rksa ds fy, mfpr ugha gSaA

ysfdu ;fn lwpuk dks ,d vPNs fo’okl esa fn;k tkrk gS ¼deZpkjh ,slh lwpuk çnku djrk gS tks laiw.kZ gS vkSj mldks Hkjkslk gS fd ;g lR; gS½] rks ge ,sls fdlh deZpkjh ds f[kykQ lHkh çdkj ds çfrdkj dks l[rh ls çfrcaf/kr djrs gSa tks fpark,a mBkrk gS vkSj Kkr ;k lafnX/k dnkpkj dh lwpuk nsrk gSA ;fn vkokt mBkus okyksa dh lqj{kk ds laca/k esa vkidk dksbZ ç’u gks rks dkuwuh] vuqikyu ,oa uSfrdrk ;k ekuo lalk/ku ls laidZ djsaA

lafgrk lw= eq>s yxrk gS fd esjs ,d deZpkjh us esjh Vhe esa ?kV jgh phtksa ds ckjs esa g‚Vykbu dks ,d xqeuke Qksu fd;k gSA fjiksVZ dks ns[kus ij ;g /;ku Hkax djus okyh] [kphZyh] vkSj ‘keZukd yxh vkSj ‘kk;n deZpkjh xyr gks ldrk gSA D;k eSa deZpkjh dks vuq’kkflr dj ldrk gw¡\

ughaA ;fn dksbZ deZpkjh lnk’k;rk esa fjiksVZ djrk gS & Hkys gh ;s vkjksi xyr fudyrs gSa & rks og vkokt mBkus okys ds :i esa laj{k.k ds fy, gdnkj gS vkSj vki fdlh Hkh çdkj dk çfrdkj ugha dj ldrs gSaA nwljh vksj] ;fn vkidks yxrk gS fd deZpkjh dks tkudkjh Fkh fd vkjksi >wBs gSa] rks ;g ,d vyx eqík gks ldrk gS] ftldh vkidks fjiksVZ djuh pkfg, ¼Lo;a fuiVku djus ds ctk;½A

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku leqnk;

25—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

dksbZ Hkh lafgrk gj ml pht ds fy, ,d vdsyh pht ds :i esa LFkkfir ugha dh tk ldrh ftldk vius tSls tfVy O;olk; esa gesa vuqikyu djuk gksrk gSA bl lafgrk dk ç;kstu gekjs vius leLr O;kolkf;d vkpj.k ds fy, fn’kk&funsZ’k vkSj vk/kkjHkwr ekinaM miyC/k djkuk gSA gekjs CEVA O;olk; fu;eksa (Business Rules) rFkk vU; uhfr;ksa ,oa çfØ;kvksa esa bl ij foLrkj esa crk;k x;k gS fd gesa D;k djuk pkfg, ;k D;k ugha djuk pkfg,] vkSj mudks bl lafgrk esa lanHkZ ds lkFk ‘kkfey fd;k x;k gSA

;g lafgrk CEVA ds Hkhrj lHkh uhfr;ksa rFkk çfØ;kvksa ds fy, çkFkfed ekudksa dks fu/kkZfjr djrh gSA LFkkuh; vFkok O;olk; ls lacaf/kr uhfr;k¡ rFkk çfØ;k,a vfrfjä] T;knk dM+s ;k vf/kd fof’k”V ekxZn’kZu vkSj ekudksa dks miyC/k djk ldrh gSa] ysfdu os lafgrk dk [kaMu ugha dj ldrha ;k blls vf/kd yphyhs ugha gks ldrhs tc rd fd fof/k foHkkx eatwjh u ns nsA vkidks mu lHkh esa fo’ks”kK gksus dh vko’;drk ugha gS] ysfdu vkidks vius dke ls lacaf/kr dh dke pykÅ le> gksuh pkfg,] bu ij viuk viuk çf’k{k.k gkfly djsa] vkSj tc lansg esa gksa rks viuk gkFk jksdus vkSj mls mBkus ds ckjs esa fuf’pr :i ls tkusaA

iwjh lafgrk esa] CEVA]ß Þd‚iksZjsVß vkSj Þdaiuhß dk bLrseky CEVA lewg] mldh lgk;d daifu;ksa vkSj la;qä m|e dks lanfHkZr djus ds fy, fd;k x;k gSA ;g lc CEVA deZpkfj;ksa ij ykxw gksrk gS] fo’o esa gj dgha] vkSj lkFk gh nwljksa ij Hkh tks CEVA dh vksj ls dke djrs gSa ¼,tsaV] lk>hnkj] la;qä m|e] çfrfuf/k] Bsdsnkj vkfn½] ftuesa ls lHkh dks CEVA ds dk;Z ds laca/k esa bldk ikyu djuk pkfg,A ;g gekjh osclkbZV www.cevalogistics.com ij cgqr lh Hkk”kkvksa esa miyC/k gSA

,d oSf’od dEiuh ds :i esa] CEVA Lohdkj djrh gS fd fofHkUu ns’kksa esa dkuwu fHkUu&fHkUu gksrs gSa] dqN mldks lhfer dj ldrs gSa ftldh O;olk; lafgrk dks vko’;drk gSA mnkgj.k ds fy,] dqN ns’kksa ds jkstxkj dkuwu daifu;ksa dks deZpkfj;ksa ds }kjk dnkpkj dh fjiksVZ djus dh vuqefr ugha nsrs gSa] vkSj dqN mu jkstxkj çFkkvksa dh vuqefr nsrs gSa ftudks CEVA fuf”k) djrh gS tgk¡ ,slk djus dh vuqefr gSA CEVA dk earO; bl lafgrk dks çR;sd ns’k esa ml ns’k ds dkuwu }kjk vuqer lhek rd iw.kZrk ls ykxw djus dk gSA

CEVA ds ikl vius ,dek= Lofoosdkf/kdkj ls bl lafgrk dh leh{kk djus] mldks iqujhf{kr djus] vkSj mldh O;k[;k djus dk vf/kdkj lqjf{kr gSA CEVA funs’kd eaMy vkSj dk;Zdkfj.kh ifj”kn lafgrk dks viukus] mldk lapkj djus] vkSj mldks ykxw djus ds fy, ftEesnkj gSaA bl lafgrk esa dksbZ Hkh ifjorZu ;k blds fdlh Hkh çko/kku ls NwV dsoy muds }kjk gh nh tk ldrh gSA ifjorZuksa dks rRijrk ds lkFk gekjh d‚iksZjsV osclkbV www.cevalogistics.com ij mtkxj fd;k tk,xkA. www.cevalogistics.com ij ik;h x;h lafgrk vkf/kdkfjd laLdj.k gSA vki fdlh eqfær çfr ij mlds vkf/kdkfjd laLdj.k gksus dk Hkjkslk ugha dj ldrs gSaA

;g lafgrk Li”V :i ls ;k vLi”V :i ls dksbZ Hkh lafonkRed ;k dksbZ vU; vf/kdkj iSnk ugha djrh gS vkSj fdlh Hkh çdkj dk dksbZ jkstxkj vuqca/k ;k le>kSrk ugha gSA

CEVA dh O;kolkf;d vkpkj&lafgrk] tuojh] 2013

mR—”V fçaV

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku leqnk;gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku

26—CEVA dh O;kolkf;d vkpkj&lafgrk fiNyk i`”B / lkexzh rkfydk / vxyk i`”B

ykxw dkuwu }kjk vuqer vf/kdre lhek ds v/khu%

eSa Lohdkj djrk@djrh gw¡ fd eSaus CEVA dh O;kolkf;d vkpkj&lafgrk çkIr dh gS] mldh leh{kk dh gS] mldks le>k gS] vkSj eSa mldk vuqikyu d:¡xk@d:¡xhA

eSa le>rk@le>rh gw¡ fd bl lafgrk ;k CEVA dh vU; uhfr;ksa ,oa çfØ;kvksa ds mYya?ku ds ifj.kkeLo:i vuq’kklukRed dkjZokbZ gks ldrh gS] ftlesa ukSdjh dh laHkkfor lekfIr Hkh ‘kkfey gSA

eSa bl ckr ls lger gw¡ fd eSa bl lafgrk] CEVA dh vU; uhfr;ksa ,oa çfØ;kvksa] ;k fdlh ykxw dkuwu ;k fofu;e ds mYya?ku] vkSj lkFk gh fdlh okLrfod ;k vkHkklh fgrksa ds la?k”kZ dh lwpuk rRijrk ds lkFk nw¡xk@nw¡xhA

uke:

‘kh”kZd:

gLrk{kj:

fnukad:

CEVA LFkku:

CEVA dh O;kolkf;d vkpkj&lafgrk] tuojh] 2013

CEVA dh O;kolkf;d vkpkj&lafgrk ds fy, çek.ku vkSj O;fäxr opuc)rk

Rofjr lEidZ CEVA vkSj gekjs ‘ks;j/kkjdksa ds fy, lEeku,d&nwljs ds fy, lEeku gekjs xzkgdksa] vkiwfrZdrkZvksa rFkk vU; O;kolkf;d lk>hnkjksa ds fy, lEeku leqnk;