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1 © 2012, Bruce O. Mabee Milestone Partners, LLC (Hint: It’s not about awards)

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© 2012, Bruce O. Mabee

Milestone Partners, LLC

(Hint: It’s not about awards)

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1. Yes, eLearning is cheaper. When is it better?

2. Olympic lessons: What’s larger than a World Record?

3. What did winners do that others didn’t do?

4. How will you help your organization win?

© 2012, Bruce O. Mabee

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© 2012, Bruce O. Mabee

Today, the sophistication of learning technologies is buzzing!

About 180 apply to ASTD every year. I see a small percentage –

about 50 in the last few years.

But WOW! The best ones undercut my cynicism. If you’re seeing “all glitz,

narrow results,” you’ve missed these. The best win more than awards!

This session is not slick. I’m Org Change Consultant, not tech guru.

Ten years as Evaluator & Judge for ASTD and OD Network of Chicago.

35 years as internal & external OD consultant.

The slides do not tell the stories, but these notes may help you see the

framework and help those who attended the session to remember the stories.

The point is for any of us to grab what we can bring to our current work.

© 2012, Bruce O. Mabee

(2012-BEST).

(2012-BEST Award).

(2011). "Online Training College."

(2011). "Business-Environment Supported Training."

(2011). "Enterprise Evaluation Framework.”

(2010). "Coaching Based Leadership Development."

(2010). "Leaders Lounge."

(2010). "My Courses" Competency Certification & Mapping.

(2010). "Breakthrough."

(2010). "mpowering Employees…World-Class Safety."

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© 2012, Bruce O. Mabee

Yes, eLearning is cheaper, but

the Winners …

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© 2012, Bruce O. Mabee

___________ ?

___________ ?

… and saved money

Larger Outcomes

Yes, eLearning is cheaper, but

the Winners …

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© 2012, Bruce O. Mabee

Took whatever actions fit

the larger outcomes

(eLearning and much more)

Yes, eLearning is cheaper, but

the Winners …

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What outcomes

are “Larger”?

The other

thing

That

This

© 2012, Bruce O. Mabee

Yes, eLearning is cheaper, but…

(What outcomes were

much bigger than the gold

in the London Olympics?)

© 2012, Bruce O. Mabee

Level 1: Did they like it?

Level 2: Learned what?

Level 3: Working differently now?

Level 4: Business results?

A popular framework for larger outcomes

Level 1: Did they like it?

Level 2: Learned what?

Level 3: Working differently now?

Level 4: Business results?

© 2012, Bruce O. Mabee

Level 5: ROI: Worth the costs? (Jack Phillips)

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© 2012, Bruce O. Mabee

Level 1: Did they like it?

Level 2: Learned what?

Level 3: Working differently now?

Level 4: Business results?

Level 5: ROI: Worth the costs?

… How can we expand further?

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Level 1: Did they like it?

Level 2: Learned what?

Level 3: Working differently now?

Level 4: Business results?

© 2012, Bruce O. Mabee

Level 5: ROI: Worth the costs?

… How can we expand further?

Level 6: Stakeholder ROI? Customers? Employees? Triple BL?

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Level 1: Did they like it?

Level 2: Learned what?

Level 3: Working differently now?

Level 4: Business results?

© 2012, Bruce O. Mabee

Level 5: ROI: Worth the costs?

… How can we expand further?

Level 6: Stakeholder ROI? Customers? Employees? Triple BL?

Level 7: Innovation? Impact on trends?

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Level 1: Did they like it?

Level 2: Learned what?

Level 3: Working differently – behavior

Level 4: Business results?

© 2012, Bruce O. Mabee

Level 5: ROI: Worth the costs?

… How can we expand further?

Level 6: Stakeholder ROI

Level 7: Innovation

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© 2012, Bruce O. Mabee

• Behavior Change

• Stakeholder ROI

• Innovation

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Cases

© 2012, Bruce O. Mabee

“My

Courses”(People support what they help create)

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Case

© 2012, Bruce O. Mabee

“Online Training College”

(Building massive partnerships)

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Case

© 2012, Bruce O. Mabee

“Leaders Lounge”(Execs have no time, right?)

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Case

© 2012, Bruce O. Mabee

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© 2012, Bruce O. Mabee

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© 2012, Bruce O. Mabee

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© 2012, Bruce O. Mabee

(Did I mention

“repeatedly”?)

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© 2012, Bruce O. Mabee

For some of us, an opportunity!

Only a few deep, collaborative partnerships

with external stakeholders were even noted.

Thus, future award points are waiting!

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© 2012, Bruce O. Mabee

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• Address what keeps sponsors awake

• Engage stakeholders as communities

• Test & revise -- repeatedly

© 2012, Bruce O. Mabee

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© 2012, Bruce O. Mabee

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To put it simply…make your eLearning

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© 2012, Bruce O. Mabee

Milestone Partners, LLC

[email protected]