cets 2011, marge feely, slides for the devil is in the details: technical considerations for...

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THE DEVIL IS IN THE DETAILS elearning considerations Marquee Performance Consulting, Inc.

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Page 1: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

THE DEVIL IS IN THE DETAILSelearning considerations

MarqueePerformance Consulting, Inc.

Page 2: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

INTRODUCTION

MarqueePerformance Consulting, Inc.

Page 3: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Objectives

Describe considerations for every elearning project

Identify some common technical issues with elearning tools such as WebEx and Captivate

Articulate ways to consult with your client regarding elearning considerations

MarqueePerformance Consulting, Inc.

Page 4: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Agenda

Introduction – 5 min 5 elearning considerations –

5 min Group activity – 5 min Debrief – 30 min Wrap-up – 5 min

MarqueePerformance Consulting, Inc.

Page 5: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

FIVE ELEARNING CONSIDERATIONS

MarqueePerformance Consulting, Inc.

Page 6: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Five eLearning Considerations

Interchangeability (Modularity)

Maintainability

Compatibility (Interoperability)

Usability

Accessibility

MarqueePerformance Consulting, Inc.

Page 7: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Interchangeability (Modularity)

The extent to which your elearning can be reused for different audiences

MarqueePerformance Consulting, Inc.

Page 8: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Maintainability

The extent to which you can maintain your elearning solution over time

MarqueePerformance Consulting, Inc.

Page 9: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Compatibility (Interoperability)

The extent to which your elearning solution is compatible with other solutions in the marketplace and adheres to industry-wide standards (LMS)

MarqueePerformance Consulting, Inc.

Page 10: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Usability

The extent to which your elearning solution is easy to use

MarqueePerformance Consulting, Inc.

Page 11: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Accessibility

The extent to which your elearning solution is accessible by everyone

MarqueePerformance Consulting, Inc.

Page 12: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Group Activity

Duration: 5 min.

Directions: Brainstorm issues related to your assigned elearning consideration and identify potential resolutions

MarqueePerformance Consulting, Inc.

Page 13: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Group Activity

Interchangeability (Modularity) - The extent to which your elearning can be reused for different audiences

Maintainability - The extent to which you can maintain your elearning solution over time

Compatibility (Interoperability) - The extent to which your elearning solution is compatible with other solutions in the marketplace and adheres to industry-wide standards

Usability - The extent to which your elearning solution is easy to use

Accessibility - The extent to which your elearning solution is accessible by everyone

MarqueePerformance Consulting, Inc.

Page 14: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Interchangeability (Modularity)

MarqueePerformance Consulting, Inc.

Determine extent of desired reuse What is your philosophy around

reusable learning objects (RLOs)? What is the desired balance between

reuse and contextualized learning?

Determine whether you have the required technology to support reuse What is your knowledge management

strategy? Do you have an LCMS that you can

use to tag objects using metadata? Do you have an LMS to deploy the

learning objects?

Page 15: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Maintainability

Ensure you have a long-term maintenance strategy in place Internal vs. external expertise

Check authoring tools for backward compatibility For example, Captivate is not

backward compatible

Ensure you can maintain your elearning solution at all For example, there is no WebEx

editor for recordings created using the WebEx Advanced Recording Format (.ARF files) Marquee

Performance Consulting, Inc.

Page 16: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Compatibility (Interoperability)

MarqueePerformance Consulting, Inc.

Stick with widely recognized off-the-shelf authoring tools Captivate, Flash, and Articulate

are just a few authoring tools to consider

Ensure elearning deliverable follows standards compatible with the LMS AICC or SCORM

Build a quick elearning prototype and test within the LMS

Page 17: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Usability

MarqueePerformance Consulting, Inc.

Ensure navigation allows for quick and easy access to needed content Keep backward and forward

buttons active Provide a menu Avoid “controlling” the user’s

interactions

Conduct a usability test Provide access to ongoing

support for content and technical-related questions

Page 18: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

Accessibility

MarqueePerformance Consulting, Inc.

Will your audience use more than one LMS to access the learning?

Are any special plug-ins required?

Are there any firewall restrictions prohibiting the audience for accessing externally hosted content?

Does your learning need to be Section 508 compliant?

Does your learning need to be translated to another language?

Page 19: CETS 2011, Marge Feely, slides for The Devil Is in the Details: Technical Considerations for eLearning

WRAP-UP

MarqueePerformance Consulting, Inc.