certifyhere 000-578 exam - fundamentals of applying tivoli service availability and performance

IBM 000-578000-578 : Fundamentals of Applying Tivoli Service Availability and Performance

Management Solutions V3

10 Q&A

Version 3.0

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www.CertifyHere.com Q: 1 Which IBM product provides a visual representation ofthe status of a company's business lines?

A. IBM Tivoli Monitoring

B. IBM Tivoli Network Manager

C. IBM Tivoli Netcool/OMNIbus

D. IBM Tivoli Business Service Manager

Answer: D

www.CertifyHere.com Q: 2 What is a good way to identify personnel in an ITorganization when trying to determine key decision makers?

A. Determine who is able to get their tasks done the most quickly

B. Determine who gets the most important tasks in the organization

C. Identify if any staff members are always available during interviews

D. Identify the staff members who have been at the organization the longest

Answer: B

www.CertifyHere.com Q: 3 A large shipping company currently employs IBMTivoli Monitoring, IBM Tivoli Netcool/OMNIbus. and the Syslog and MTTrapdprobes within their monitoring environment. There is currently a collection layerObject Server and a single IBM Tivoli Monitoring instance.


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The customer wants to deploy IBM Tivoli Netcool/Impact and IBM TivoliComposite Application Manager for Internet Service Monitoring to add thisfunctionality to the current monitoring environment:-Event enrichment and correlation based on data within the CMDB-Monitoring of DNS and HTTP services-Auto-ticketing capability through WebServices -TCP port monitoring-Monitoring of LDAP service availabilityWhich two statements describe the additional value provided by the monitoringsolution described above? (Choose two.)

A. Closed-loop change management

B. Improvement in mean time to recovery

C. Improved redundancy within the monitoring solution

D. Application transaction response time monitoring will improve

E. New metrics and key performance indicators will be available to identify serviceperformance

Answer: B, E

www.CertifyHere.com Q: 4 Which IBM product can be used to open help desktickets in HP Service Manager based on external customer data?

A. IBM Tivoli Netcool/Impact

B. IBM Tivoli Netcoot/OMNIbus

C. IBM Tivoli Business Service Manager

D. IBM Tivoli Composite Application Manager for Applications

Answer: A


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www.CertifyHere.com Q: 5 How are business processes identified?

A. Scope of the software

B. Information gathered from end users

C. Information gathered in stakeholder meeting

D. Interviews with the key personnel that help determine the workflow

Answer: D

www.CertifyHere.com Q: 6 Which IBM product can receive events from Nagiosand open tickets in HP Service Desk?

A. IBM Tivoli Monitoring

B. IBM Tivoli Netcool/Impact

C. IBM Tivoli Netcool/OMNIbus

D. IBM Tivoli Composite Application Manager for Applications

Answer: C

www.CertifyHere.com Q: 7 By measuring the factors like flexibility, supportability,performance, and coverage of the application what will be known about theapplication?

A. The weakness of the current application

B. The ways one can improve the application


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C. The end-to-end solution in which the application is used

D. The Key Performance Indicators and Service Level Agreement of the currentapplication

Answer: A

www.CertifyHere.com Q: 8 A customer has extensive education requirementsbased on the products being delivered and the number of personnel being educated.Which two components should be included in the education plan? (Choose two.)

A. Group travel costs

B. Review white papers and IBM documentation

C. An onsite training plan to cover all delivered products

D. A Web-based education plan to cover all delivered products

E. Schedule training in groups of six to optimize the class size

Answer: C, D

www.CertifyHere.com Q: 9 Which two systems need to be documented whengathering information for a Service Availability and Performance Managementproject? (Choose two.)

A. Storage Systems

B. Event Management Systems

C. Network Management Systems


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D. Application Development Systems

E. Environmental Monitoring Systems

Answer: B, C

www.CertifyHere.com Q: 10 Which two tasks should be performed whenproducing a project plan for a Service Availability and Performance Managementsolution? (Choose two.)

A. Create a work breakdown structure

B. Schedule working group meetings for the project

C. Develop a timeline based on a level of effort for each milestone

D. Identify the team members that will be working on the solution

E. Develop a system to identify milestones as the project progresses

Answer: A, C

certifyhere 000-578 exam - fundamentals of applying tivoli service availability and performance

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