CERTIFIED COPIES OF ROM (HYD) - USER MANUAL

DEPUTY DIRECTOR END

Certified Copies of ROM (HYD) request is applied by the citizen through the MeeSeva centers. These requests can be accessed by the Deputy Director for further processing. The processing steps and screens are provided below.

Procedure for Processing:

♦ Select “Certified Copies of ROM Requests (HYD)” from Application Processing section, like shown in the below

screen.

♦ After selecting “Certified Copies of ROM Requests (HYD)” in Application Processing section, the below screen

will be displayed.

♦ From above screen select ‘From Date’ & ‘To Date’ by using calendar controls, like shown in the below screen.

Note: - ‘To Date’ must be prior to Current date.

♦ Select “Request Status (options available are All/Not Viewed/Open etc...)” from request status drop down list, like

shown in the below screen.

♦ After selecting “Request Status” from Request Status dropdown list, click on “Get Details Button” like shown in

the below screen.

♦ After clicking on “Get Details” button, below screen will be displayed.

♦ Select the Request which has to be processed, like shown in the below screen.

♦ After clicking on selected request, the below screen will be displayed.

Note: - The request changes to ‘Open’ status now.

Note: - Edit Options are provided for Applicant Name, Father Name, and Certified copies fields in the Deputy Director

Login.

♦ Deputy Director downloads all the attached documents from “Documents Attached” panel by clicking on link, like

shown in the below screen.

Note: - Based on field level enquiry Deputy Director will take further action, either Approve / Reject the application. As

shown in the below screen.

Note: - Based on Deputy Director action, status report (either Approved/Rejected) is generated.

Note: - In case of approval Deputy Director has to prepare CC of ROM (HYD) certificate and arrange sending through

Speed Post to citizen.

♦ Speed Post details such as Speed post number and Speed post date are to be furnished in the respective field

as shown in the below screen.

♦ Now enter remarks and Click on Sign button as shown below.

♦ After clicking on “Sign” button, digital certificate popup is generated as shown below.

♦ Now select the digital certificate and click on “OK” Button.

♦ After clicking on “OK” button, private exchange key popup will be generated as shown below.

♦ After clicking on “OK” button “Endorsement” is generated.

Note: - Citizen would receive an SMS with the approval / rejection status.

♦ Once the request is approved by Deputy Director, then Endorsement will be dispatched through Speed Post to the citizen’s address if Delivery Type is Speed Post Local/Non Local.

♦ If Delivery Type Is Manual, then citizen need to collect the Endorsement from franchisee where he/she applied for the Certificate

Note: - In rejected cases ‘Rejected Endorsement’ would be generated with respective remarks.