CERT - Class 6CERT - Class 6

• Disaster Disaster PsychologyPsychology

• ICS or Team ICS or Team Organization & Organization & ManagementManagement

IntroductionIntroduction

• Disaster PsychologyDisaster Psychology

– Recognizing Stress Recognizing Stress ResponsesResponses

– Emotional First CareEmotional First Care

Stages of a CrisisStages of a Crisis

• Day to Day StressDay to Day Stress• ImpactImpact• Factors Affecting SeverityFactors Affecting Severity

– Emotional StateEmotional State

– Physical StatePhysical State

– Number of StressorsNumber of Stressors

– DurationDuration

Psychological & PhysiologicalPsychological & Physiological

• SymptomsSymptoms– AcuteAcute– DelayedDelayed– CumulativeCumulative

• Humanizing the Rescue OperationHumanizing the Rescue Operation– Simultaneous care for the survivor Simultaneous care for the survivor

and the Rescue Personneland the Rescue Personnel

What can I do?What can I do?

• Limit exposureLimit exposure

• Recognize symptomsRecognize symptoms

• Relieve stressRelieve stress

Watch What You WatchWatch What You Watch

Footage ofFootage ofdisaster events can be verydisaster events can be veryupsettingupsettingEspecially to Children Especially to Children

limiting their exposure to limiting their exposure to the media.the media.

Reduce ExposureReduce Exposure

Adults need a break from Adults need a break from

Watching disturbing footageWatching disturbing footage

Take turns listening to theTake turns listening to the

News with other adults orNews with other adults or

team membersteam members

Survivor BehaviorSurvivor Behavior

• DisorientationDisorientation• Loss of controlLoss of control• Loss of trustLoss of trust• Extreme fright Extreme fright

and and helplessnesshelplessness

• Physical and Physical and emotional emotional numbingnumbing

• AbandonmentAbandonment

• Anger resulting Anger resulting from all of the from all of the aboveabove

What to expect from childrenWhat to expect from children

• Your behavior affects themYour behavior affects them

• Regression Regression

• Excessive FearExcessive Fear

• MisbehaviorMisbehavior

• Sleep disturbancesSleep disturbances

• Changes in eating habitsChanges in eating habits

Healthy Stress ReliefHealthy Stress Relief

• What did you see?What did you see?

• How did it make you feel?How did it make you feel?

• What was your job?What was your job?

• What to expect. . . What to expect. . .

Rescuer ConsiderationsRescuer Considerations

• Brief personnelBrief personnel prior to prior to rescue operationsrescue operations

• Emphasize teamworkEmphasize teamwork

• Rotate personnelRotate personnel• Frequent BreaksFrequent Breaks• Proper nutritionProper nutrition

• Debrief Debrief after rescue operationsafter rescue operations– Peer group discussionsPeer group discussions

• Pot luck, Block partyPot luck, Block party

Emotional First CareEmotional First Care

• Establish a Establish a rapportrapport

• ListenListen

• EmpathyEmpathy

• Respect Respect confidentialityconfidentiality

BREAK!

Introduction to the Introduction to the ICSICS OrganizationOrganization

• History of History of IIncident ncident CCommand ommand SSystemystem– Developed by Firescope for the fire Developed by Firescope for the fire

service, because of the Wildland Fires of service, because of the Wildland Fires of the 1970’sthe 1970’s

– Organizational problems identifiedOrganizational problems identified• Ineffective communicationIneffective communication

– Now used across the Emergency Services Now used across the Emergency Services spectrumspectrum

Basic ICSBasic ICS

• Unified Command StructureUnified Command Structure

• Common TerminologyCommon Terminology

• Modular OrganizationModular Organization

– Incident develops from individual, Incident develops from individual, expands in modular fashion as expands in modular fashion as neededneeded

• Integrated CommunicationsIntegrated Communications

Basic ICSBasic ICS

• Consolidate PlansConsolidate Plans– Support activities accomplished Support activities accomplished

through teamwork and team reliancethrough teamwork and team reliance

• Comprehensive Resource ManagementComprehensive Resource Management

• Manageable Span of ControlManageable Span of Control

Manageable Span of ControlManageable Span of Control

• The number of team members that one supervisor can manage safely

– Desirable range: 3-7– Optimum Number: 5

• Delegate responsibility

A S S IS T A N T

T E A M 1 - A

T E A M 1 - B

T E A M 2 - A

T E A M 2 - B

F IR E TE A M 1

A S S IS T A N T

T E A M 1 - A

T E A M 1 - B

T E A M 2 - A

T E A M 2 - B

F IR E TE A M 2

A S S IS T A N T

T E A M 1 - A

T E A M 1 - B

T E A M 2 - A

T E A M 2 - B

S E A R C H &R E S C U E

A S S IS T A N T

T E A M 1 - A

T E A M 1 - B

T E A M 2 - A

T E A M 2 - B

M E D IC A L T E A M1

A S S IS T A N T

T E A M 1 - A

T E A M 1 - B

T E A M 2 - A

T E A M 2 - B

M E D IC A L T E A M2

C O M M A N D E R

Manageable Span of ControlManageable Span of Control

Emergency Scene ManagementEmergency Scene Management

• Number IncidentNumber Incident

• Prioritize IncidentPrioritize Incident

– HighHigh

– LowLow

• Assign ResourcesAssign Resources– PeoplePeople

– EquipmentEquipment

Number TasksNumber Tasks

• Assign a number to each incident or Assign a number to each incident or tasktask

• Only I.C. assigns numberOnly I.C. assigns number

Prioritize IncidentPrioritize Incident

• HIGHHIGH

• LOWLOW

Assign ResourcesAssign Resources

• Buddy systemBuddy system

• Team I.D.Team I.D.

• Time stampTime stamp

– Track Out-&-InTrack Out-&-In

• Return to Staging when completeReturn to Staging when complete

SCENARIOSCENARIO

HandoutHandout