ceo message - ship-c.r.e.wthe expectations of ship owners and traders are ever more growing in...

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Page 1: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into
Page 2: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

In order to understand the present and address our future, we need to know our history; we need to recall the path which brought us here. We must be aware of changing circumstances, and aware of our responsibility to facilitate change.

The expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into the supply chain we need to arm ourselves with experience and knowl-edge, this is the cornerstone that empowers us to continue delivering value to our customers. Our belief is that knowledge is the only competitive advantage we can build upon and gain market trust and con�dence.

Our growth is built on a foundation of trust and partnership. We strive to continue on the path of building capacity, alliances and partnerships to deliver and facilitate the logistics in the market we operate in.

The trust and con�dence that our customers, employees, suppliers and society have in us is a great responsibility and honor that motivates us to excel and continue building and strengthening this trust.

Our strategies are put in place and our energy is directed towards the future. We see our role as pivotal in the maritime transport sector. A role that depends on creating e�ciencies in all areas of the port operations, transporta-tion and container service that allows our partners to logistically plan and execute their operations more e�ectively, allowing them to have better control over their costs and delivery.

With two decades of accomplishments and achievements built on a stable foundation around knowledge and expertise acquired over the years coupled with high caliber associates, the future looks bright….

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To facilitate change we needed to think laterally, to think how a transport and port operations company could bene�t Egypt and make signi�cant contributions to the overall performance of its ports and transport networks to enable the Egyptian economy to become more competitive and dynamic.

Since our early years, we have been focusing on delivering value added services to our clients, in no other time has this been more important than today.Given the current political and economic challenges, our delivery of fast, secure, reliable, and high quality services answers to the most compelling market needs.

Chairman

CEO Message

Marwan El Sammak

Page 3: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

Your Trusted Partnerwww.ship-crew.com

Page 4: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

VisionWe envision Ship & Crew as a leading regional organization providing diversi�ed port operations and international trade supply chain solutions maximizing our growth, o�ering added value to our customers while rewarding our shareholders.

Ship & Crew was established in1993 as a joint stock company.Ship & Crew is now recognized as a leader in port opera-tions, Container Services, and Transportation. Entering its 3rd Decade, Ship & CREW has built a solid reputation for providing competitive e�cient port and transport services to a broad spectrum of customers.For Ship & Crew “The Sky is the limit”, as it strives for excel-lence through proactive approaches and continuous improvements.

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“Your Trusted Partner” is not just a slogan, but it’s our way of dealing with our customers We are living our slogan.Building upon our success. We are continually investing across our lines of business and positioning ourselves as a market leader. More sophisticated technologies have been applied aiming at a more competitive approach with better control over customer overall costs. Leadership has led the company through tremendous growth, �rmly establishing the reputation of service excellence.

Ship & Crew is a company with a history … a history of competent people and their successes. Ship & Crew’s dedication to providing superior quality service along with our commitment to leadership contin-ues and is stronger than ever.

Ship & Crew operates at all Egyptian ports. We are committed to meet the needs of our clients and build upon the trust and con�dence our clients have in us.Ship & Crew is a progressive and innovative organization that constantly introduces new methods of cargo handling & transport technology to meet the continual challenges in the Egyptian market.

We are committed to implement and maintain a quality and safety management system to ensure that our services are in compliance with applicable legislation and meet standard requirements of ISO 9001 and OHSAS 18001.

Our associates are our greatest asset. We continuously invest in them by training and development to put them in a high pro�ciency level. They are prepared to work under severe and demanding conditions, most impor-tantly they ensure business continuity of our operations.

Ship & Crew succeeded to be the partner you can count and depend on. Through mutual trust both Ship & Crew and its customers reach a win-win situation that contributes in strength-ening the partnership and lengthening its lifetime.

Company overview

Page 5: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

Your Trusted Partnerwww.ship-crew.com

Page 6: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

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Over the years Ship & Crew has built a solid base of trained, competent & committed associates, a well established quality management system and a wide range of e�cient & continuously updated equipment, this led to an increase in productivity and gain of unmatched customer satisfaction.

Ship & Crew is fully aware of the costumers concerns and guarantees a complete & prompt �ow of information. Ship & Crew provides excellent port services with plans of expansion in Egypt and the region.

We handle all types of terminal operation services including loading, discharging all types of vessels and cargoes (LOLO, RORO, car carriers, conventional vessels and project cargo), stripping and stu�ng di�erent types of containers and all types of cargo lashing as well as handling special projects. Ship & Crew operates many yards giving special attention to safety and security and proper cargo storage.

Ship & Crew has the ability to provide customers with fast and cost e�ective handling and movement of cargo. Our equipment base is reliable and well maintained. From cranes, forklifts, trucks, gears to lashing materials, each category includes a number of equipment that can handle a wide range of products with zero damage.Continuous improvement, adapting latest technology and highly trained sta� are our pillars of success.

Ship & Crew is a recognized port operator in Egypt that delivers integrated stevedoring, cargo handling and related services in major Egyptian Ports. Productivity, Quality, Safety and security are major factors present in all operations; these are carried out twenty four hours a day all year round.

Port Operations

Page 7: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

Port Operations www.ship-crew.com

Page 8: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

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Ship & Crew delivers integrated container transport logistics service that enables satisfaction of all our custom-ers’ needs. Our systems ensure that containers are transported in a timely and cost e�ective manner. Ship and crew provides transportation for dry, reefer and tank containers.

Ship & Crew manages an owned, uni�ed, top brand trucking �eet with twist-lock equipped trailers. Drivers are well chosen and trained on simulators and defensive driving techniques.

Transportation is an ever evolving division that caught the attention of many customers due to its strong organization, tailored systems, agile and proactive solutions. Our target is to always answer the needs of our clients and cover the demand of the market.

Our management structure is high on entrepreneurial drive and �air. At our existing operating locations we have employed innovative technologies, transport planning, tracking and tracing, this made us capable of providing unmatched service, that is secure, safe and exceeding our customers’ expectations. We atShip & Crew are sparing no e�ort to leap in preparing ourselves to fuse technology and operations to deliver superior competitive services.We believe having the right people in the right position is essential. Our commitment to invest in the develop-ment of our people will continue into the future. With this already established, we will be able to continue to provide our customers with unmatched level of service.

Ship & Crew Transport division is one of the most reputable in Egypt. We are serving our customers from all Egyptian ports to all inland destinations. Our geographical coverage is second to none.

Transportation

Page 9: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

Transportationwww.ship-crew.com

Page 10: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

Container Service

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From our strategic location inside port of Alexandria we are able to o�er customers economical and e�ective services, minimizing logistical and transportation costs. The port depot and repair workshop are well constructed with solid infrastructure and capacity to provide integrated container services.

We see ourselves strong when it comes to our technical capabilities accurate and high quality service, which gained us our superior reputation in the market. We work hard to satisfy our current customers and we are looking forward to reach new clients and di�erent markets.

Ship & Crew has a special reefer service unit that consists of experienced engineers and well trained techni-cians covering all Egyptian ports. Our engineers are certi�ed from major reefer machinery makers. The company holds a su�cient inventory of reefer spare parts. Ship and crew embraces all new technology in this �eld.

Ship & Crew pioneered the tank container services in Egypt; currently we provide cleaning, repairing, testing, handling and inland transportation. Throughout all these services ship and crew is up to its environmental responsibility.

Ship & Crew manages to meet all customer requirements and achieve international quality under the safe and clean environment standards. Our commitment has allowed us to be considered by many shipping lines and leasing companies as their trusted partner in Egypt.

Containerization has brought about new structures and systems to the port service Industry. As container trade is increasing, the demand for reliable container services is ever growing.

Page 11: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

Container Servicewww.ship-crew.com

Page 12: CEO Message - Ship-C.R.E.WThe expectations of ship owners and traders are ever more growing in complexity and scope, and as port operation services and transport are integrated into

Alexandria Head O�ce:8, Mohamed Ragab St., Saba Basha 21311,Alexandria, Egypt.Tel.: +(203) 58 42 398 - 58 46 043Fax: +(203) 58 42 528www.ship-crew.com