centre handbook - woodleigh€¦ · monies from fees and grants are used to pay staff wages and...

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LDCC General Information Handbook Updated – February 2016

CENTRE

HANDBOOK

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CONTENTS

Introduction 2

Vision Statement 2

Mission Statement 2

Philosophy 2

Curriculum 3

Hours of Operation 4

Fees and Bookings 5

Child Care Benefit 7

Priority of Access 8

Accounts and Payments 8

Bookings 8

Waiting List 9

Possums daily routine 10

Joeys daily routine 11

Kangaroos daily routine 12

Kookaburras daily routine 13

Transition 14

Orientation 15

Security and Collection of children 17

Staff 17

Mandatory Notification 18

Food and Nutrition Policy 19

Health Support Policy 23

Medication policy 25

Aids and Infectious diseases policy 28

SIDS Policy 28

Biting Policy 28

Behaviour Management Policy 29

Sun Smart Policy 30

Equal Opportunity 32

Special Items from home 33

Excursions 33

Parent Concern Grievance procedures 33

Parents in child care 33

Illness 35

Immunisation Policy 36

Infection and inclusion Policy 37

APPENDIX 1

Exclusion Periods for Communicable Diseases 38

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Welcome to Woodleigh

The staff and management would like to welcome you and your family to our

service.

Woodleigh is a community based, non-profit organisation, licensed by the

Department of Education and Children’s Services. We offer quality care to children

from six weeks old to twelve years of age from 7.30am - 6.00pm weekdays. We cater

for full-time, part-time and occasional care.

Woodleigh is licensed for 80 children.

Vision Statement

Through our commitment to high quality care we will continue to provide a service

that has a strong sense of Being, Belonging and Becoming for all children, families,

educators and the community.

Mission Statement

We will achieve this by ensuring a place where children imagine, dream, explore and

grow in a supportive and respectful environment and where children are happily

engaged and learning is happening through a play based curriculum.

Family and community participation is encouraged to provide all children with

opportunities to maximise their potential.

Centre Philosophy

LDCC Philosophy Statement:

At the Loxton District Children’s Centre (Woodleigh) we strive to provide children and

families with a warm, caring and nurturing environment to feel safe and secure. We

offer a socially and developmentally enriched play based environment and program,

where children are supported and encouraged to develop to their full potential.

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In relation to children

We believe:

• In acting in the best interest of all children

• Acknowledging children as competent learners

• Each child is unique and individual

• In developing and maintaining respectful and reciprocal relationships with each

child

• In providing support for children to feel safe, confident and included

• Meeting individual children’s needs and interests

Therefore we:

o Implement a program relating to the Early Years Learning Framework

o Base and implement experiences based on children’s interests, strengths and

capabilities

o Promote children’s strong sense of identity and wellbeing

o Engage in play opportunities with passion, interacting positively and in a warm,

friendly, nurturing manner

o Implement an inclusive approach, including children with additional needs

In relation to families

We believe:

• In assisting with a sense of belonging and inclusion

• Developing and maintain positive relationships

• In respecting the uniqueness of each family

• Developing partnerships

• Developing shared planning and practices for children’s learning

Therefore we:

o Will welcome, value and encourage participation from families

o Maintain open communication- sharing mutual trust and communicating

positively- honest conversations

o Listen and respect family culture, lifestyles and beliefs

o Communicate about the program- encourage participation

In relation to staff

We believe:

• Building collaborative professional relationships based on trust, respect and

honesty

• Acknowledging and supporting personal strengths, experience and diversity

which other co- workers bring to work

• Sharing and building knowledge, experience and resources

• Professionalism

Therefore we:

o Listen and respect each others opinions and thoughts

o Provide regular meetings- staff/ room/ leaders

o Openly communicate

o Maintain consistency in each room

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o Following and adhering to the Centre Code of Conduct

In relation to communities:

We believe:

• Devising programs which are inclusive

• Learning together within an inclusive community

• In connecting with people, services and support agencies to support children,

families and staff

• Work with others to enhance children’s health and wellbeing

Therefore we:

o Engage in local community events

o Encourage visitors to the service

o Work closely with families, services and children to provide support

In relation to the program

We believe:

• Developing a curriculum to enhance children’s learning and development

• The foundation of the program is based on children’s current knowledge,

interests and strengths, ideas, culture and abilities

• Documentation is to be available to families

• Each child is to be supported to participate in the program

Therefore we:

o Ensure an ongoing programming cycle of planning, documenting and evaluating

o All educators and children participate in the program

o Encourage families, visitors and communities to participate

o Acknowledge the whole child

o Display programs, routine, learning journal, photos, artwork for families

o Support and encourage children- role modelling and active participation

In relation to the environment

We believe:

• Providing built and natural environments

• Implementing and embedding sustainable practices

• Supporting children to become socially responsible

• Providing a play based environment

Therefore we:

o Provide a variety of natural and man-made resources

o Developing the outdoor play space

o Implement natural materials/ resources inside

o Educating children and supporting the care of natural environments- plants,

vegetable gardens, animals etc

o Educate children, staff and families in centre sustainable practices

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Curriculum

Our curriculum is based on the Early Years Learning Framework (EYLF) which is the

National Curriculum Framework covering birth to five years. In the early childhood

setting curriculum means ‘all the interactions, experiences, activities, routines and

events, planned and unplanned, that occur in an environment designed to foster

children’s learning and development’.

The Early Years Learning Framework forms the foundation of our program. In

conjunction our emphasis is on play based learning, also recognising the importance

of communication and language and social and emotional development. The

framework is a vision for children’s learning characterised by belonging, being and

becoming.

Belonging: know where and with whom you belong – is integral to human existence.

Belonging is central to being and becoming in that it shapes who children are and

who they can become.

Being: Childhood is a time to be, to seek and make meaning of the world. Being

recognises the significance of the here and now in children’s lives.

Becoming: reflects the process of rapid and significant change that occurs in the

early years as your children learn and grow. It has an emphasis on learning to

participate fully and actively in society. The framework conveys the highest

expectations for all children’s learning from birth to five years and through to

transitions to school. It communicates these expectations through the following five

learning outcomes:

• Children have a strong sense of identity.

• Children are connected with and contribute to their world.

• Children have a strong sense of wellbeing.

• Children are confident and involved learners.

• Children are effective communicators.

Play is very important for children and it is what we base our curriculum on. Through

play babies and young children explore and learn to understand the world around them

as they communicate, discover, imagine and create. When children play they are

showing what they have learnt and what they are trying to understand. This is why play

is one of the foundations of the Early Years Learning Framework. By using this

framework we are able to help guide your child’s play by providing a wide range of

learning activities as well as providing stimulating indoor and outdoor environments.

It is well known that children learn best when they have secure relationships with

caring adults. When children are able to develop trusting relationships from a very

early age they feel more confident and able to explore and learn.

By working together in partnership with your family we can enhance your child’s

learning and wellbeing. Information that you provide us with about your child helps

us to link your child’s experiences at home with the time they spend at Woodleigh.

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Hours of operation

Child Care is provided for 80 children from 6 weeks to 5 years (licensed to 12 years)

on a full time, part time or occasional basis.

The Child Care Centre is open Monday to Friday from 7.30am until 6.00pm.

Due to licensing regulations, no children are to be in the Centre before 7.30am or

after 6.00pm.

All bookings and cancellations are to be made in writing and placed in fee slot

or emailed. Any queries need to be made with the Director or clerical officer.

Care is offered on a sessional basis. The choice of sessions available are:

7.30am - 6.00pm (full day)

7.30am - 12.45pm (morning

session)

12.45pm - 6.00pm (afternoon

session)

Children who attend full days sessions at Loxton Pre-school are able to access our

before kindy and after sessions. These are available from Monday to Thursdays and

are only on offer during the school terms. Children will be taken to and from kindy by

a staff member.

Mon - Thurs Before kindy 7:30am - 8:45pm

Mon - Thurs After Kindy 3:00pm - 6:00pm

The Centre is closed on public holidays and depending on need, for a short time

during the Christmas period.

A Swap charge has also been included—rather than disallowing swapping and to

still give parents flexibility, the charge has been added to compensate last minute

staffing costs.

Fees

The centre has a Fee Agreement which must be signed when your child is enrolled

at the centre.

Fee Casual Child Care Time / Sessions

/ Swapping sessions

$495.00 Per week for full time care

$99.00 $110.00 Full day

$56.00 $70.00 Half day session

$38.00 After kindy (full day) session

$20.00 Before Kindy (full day) session

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Lunch and afternoon tea is inclusive in the fee.

This Centre is a non-profit Government subsidised Centre. This means that all

monies from fees and grants are used to pay staff wages and cover operating costs.

Fees are set by the Management Committee.

The Centre encourages families [whether respite, working] to make permanent

bookings.

If a permanent booking has not been utilised for two weeks without notification,

100% fee will be charged and the booking will be cancelled after this period.

Cancelling your child’s permanent booking will result in you losing their regular day

and time. Reregistering your child will also result in your child’s name being placed

on the waiting list.

HOLDING FEES

The centre will reduce its full fee by 50% upon a family giving 2 weeks’ notice of an

absence (limit 42 days per financial year).

LATE PICK UP FEE

If a child has not been collected by the pickup times (for any collection time past

12.45pm and 6.00pm) and an authorised person cannot be contacted, of $10.00 for

every 15 minutes [or part thereof]. The situation may be referred to the Police.

Parents need to be aware of session times and will need to stay with their child for

early arrivals of any session – e.g. children being dropped off before session

commences. No Child Care Benefits is claimable against a late fee.

PUBLIC HOLIDAYS

No charge.

Your daily booking entitles you to 10.5 hours of care from 7.30am until 6.00pm and

you may choose whatever times you require within these limits. Due to licensing

requirements no child or parent is allowed in the building before 7.30am and must

be out by 6.00pm. A late fee will be imposed, as we have staff to pay.

We reserve the right to review our fees at any time in order to account for

unforeseen cost increases. Parents can expect a minimum of two weeks’ notice for

any such increase.

Procedure for Payment:

Only the clerical officer and Director are authorised to receive money for the

payment of accounts and if they are not available, money can be placed in an

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envelope bearing the family’s name and amount and ‘posted’ in the slot located in

the office door in the foyer.

Payment may be made either in cash or cheque made payable to “Loxton

District Children’s Centre”.

Parents with access to Internet Banking can direct debit their payment of fees into

the Woodleigh account:

Loxton District Children’s Centre Inc,

BSB Number – 105-059

Account Number - 247169640

Regular payment of fees is required to retain your child’s booking in the Centre.

Consistently slow payers will be required to pay in advance.

Late Payment:

Non payment after 14 days will result in a reminder letter on account.

Non payment after 21 days will result in a second reminder letter attached to

account.

Non payment after 28 days will result in Management taking legal action if arrears

are not paid in full and care will cease.

If you wish to make arrangements regarding fee payment, please do not hesitate

to contact the Centre’s Director.

Child Care Benefit (Fee Reduction)

Child Care Benefit (CCB) is a payment from the Commonwealth Government to help

families with the cost of child care. Families need to apply to the Family Assistance

office for child care benefit; you need to provide an estimate with your income for the

relevant financial year.

Families who receive Child Care Benefit are entitled to 42 allowable absent days per

financial year (days that the Family Assistance Office will pay your CCB).

The Centre sends information to the FAO quarterly detailing your child care usage

and the fee reductions your child has received. At the end of the financial year, once

your tax return has been completed, the FAO works out your entitlement using actual

income details and this entitlement is compared to the fee reductions which you will

receive. If you have received less in fee reductions than you were entitled to, the FAO

will make a ‘top-up’ payment. If you have received more in fee reduction than you

were entitled to, the FAO may recover some money from you.

Your details must be reassessed every year or if your circumstances change.

It is necessary to sign your child in and out to receive child care benefit.

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Family Assistance Office is contactable Monday - Friday, 8.00am to 8.00pm on

136 150.

Please quote

Loxton District Children’s Centre Service ID Number — 1-6PX-4514.

If your assessment has expired or not yet been assessed, then we are obliged

to charge full fees.

Priority of Access

The Commonwealth Government regards children at risk of abuse or neglect as a

priority group for access to quality child care. Families in crisis should also have

support and assistance from child care services to the maximum extent possible.

The Commonwealth Government resources child care with a major purpose of

meeting the child care needs of families with recognised work or work-related

commitments.

Where demand for care exceeds supply, it is important for services to allocate

available places to those families with the greatest need for child care support.

Centres may provide respite care and other non-work-related child care but should

always give attention to families needing work-related care.

Accounts and Payments Payment of Fees:

Payment of fees will be one week in arrears.

Accounts are issued on a weekly basis and are placed in your family pocket or

emailed. Accounts must be paid in full each week, unless alternate arrangements

have been made with office staff.

Bookings

The availability of child care vacancies is dependent on daily utilisation of the

Centre.

Bookings may be casual or permanent.

A PERMANENT BOOKING: (is an ongoing, indefinite placement)

Reserves a permanent, regular place for a child/children.

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Two weeks’ notice in writing is required when cancelling or changing a permanent

booking, otherwise the full cost will be incurred.

The centre will reduce its full fee by 50% upon a family giving 2 weeks’ notice of an

absence (limit 42 days per financial year).

A CASUAL BOOKING: (is not ongoing and the parent has indicated an end date)

The Centre will do its best to provide a vacancy. In the event that bookings are high,

a casual booking cannot be guaranteed. It is advisable that parents/caregivers book

2 weeks or more in advance.

Two weeks notification is required when cancelling or changing a casual booking,

otherwise the full cost will be incurred.

Waiting List

Policy Statement

The Centre maintains a Waiting List for future enrolments.

Permanent Procedure

· A waiting list form is completed, collecting information about name, age, priority of

access, contact details and care required.

· The Centre contacts families on the waiting list at least every three months.

· When a place becomes available the family will be contacted by the

Director or clerical officer and the enrolment proceeds.

· Names are removed from the waiting list if contact cannot be made after three

attempts. The information is kept in non-current records which are destroyed after

twelve years.

When the offer of a place is made, acceptance must be made within seven days.

Casual Procedure

· A booking form is completed collecting information about name, group/age, dates,

reasons for care, contact person and telephone number.

· A booking reply form will be placed in family pocket or a telephone call to the family.

· Every effort will be made to secure your child/children’s booking.

· When the offer of a place is made, acceptance must be confirmed as soon as

possible.

If a place is not immediately available at the Centre, the family may be put onto a

waiting list. Details about priority of access eligibility; age of child and care

requirements will be required at this stage. Once entered on to the waiting list it is

desirable for the family to contact the service on a regular basis to confirm their

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continued wish to remain on the list. When a place becomes available the family will

be contacted by the Director and enrolment may proceed.

Possums Room 6 weeks - 20 months

7.30am Centre opens. Greet families, exchange of information.

Activities set up and staff help children to settle.

9.30am

Morning tea and clean up.

10.00am Nappy changes take place. Younger possums go to sleep.

Activities or outside play for remaining children.

11.30am

Lunch and clean up.

12.00pm

Nappy changes. Older possums go to sleep. Morning children ready

to go home.

12.45pm Morning session ends. Farewell families and exchange

information. Room is tidied for floor play.

Parents arrive to pick up/drop off children.

Afternoon session begins, greet families and exchange information.

2.00pm

Children dressed as they wake from sleep.

2.30pm Afternoon tea and clean up. Nappy changes.

Younger possums return to cots for sleep.

4.30pm

Children changed ready for home. Late snack

5.00pm

Room tidied and change room packed up.

6.00pm End of day, lock up - see you tomorrow!

The Possums routine is very flexible allowing staff to accommodate for children’s

individual needs.

Planned activities are guided by the possums program and take place where

appropriate.

Staff provide a stimulating environment suitable for babies and toddlers and

interact with children making the most of spontaneous play experiences.

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Joeys Room 20 months – 28 months


Activities set up and staff help children to settle.

9.30am Morning tea and clean up.

10.00am Nappy changes take place. Younger possums go to sleep.

11:30am Activities or outside play for remaining children.

11.30am Lunch and clean up.

12.00pm Nappy changes. Older possums go to sleep. Morning children ready to

go home.

12.45pm Morning session ends. Farewell families and exchange information.

Room is tidied for floor play.

Parents arrive to pick up/drop off children.

Afternoon session begins, greet families and exchange information.

2.00pm Children dressed as they wake from sleep.

2.30pm Afternoon tea and clean up. Nappy changes.

4:30pm Younger possums return to cots for sleep.

Children changed ready for home. Late snack

5.00pm Room tidied and change room packed up.


The Joeys routine is very flexible allowing staff to accommodate for children’s

individual needs.

Planned activities are guided by the possums program and take place where

appropriate.

Staff provide a stimulating environment suitable for babies and toddlers and interact

with children making the most of spontaneous play experiences.

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Kangaroo’s room 28 months – 36 months

On arrival make sure your child has SPF15+ Sunscreen on.

Their bag goes in a locker, fruit in basket, and sign attendance book.


Activities set up based on program and helping children

to settle.

9:10am

Tidy up for group time

9:15am

Group time - songs, stories, dancing, games,

9.30am

Morning tea

9:45am Nappy changes

10.00am

Inside / outside playtime - free play and programmed

activities.

11.15am

Group time - songs, stories, dancing, games, group

discussions.

11.30am

Lunch time

12:00pm

Nappy changes

12.15pm Sleepers get ready for bed

Quiet activities set up for children not sleeping

12.45pm Morning session ends, farewell families & exchange

information

Afternoon session begins, greet families & exchange

information

1.00pm

Inside / outside playtime

1.30pm Sleepers begin to wake, nappies changed and then they

are helped

to settle back into the day.

2:30pm

Afternoon Tea

4.30pm Late Snack

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Begin to farewell children, exchange information with

parents

5:30pm

Clean up room, pack everything away


Kookaburra’s room 3 years - 5 years

On arrival make sure your child has SPF15+ Sunscreen on.

Their bag goes in a locker, fruit in basket, and sign attendance book.


Activities set up based on program and helping children

to settle.

8.45am

Kindy drop off (am children).

9:10am

Tidy up for group time

9:15am


discussions.

9.30am Morning tea

10.00am

Inside / outside playtime - free play and programmed

activities.

11.15am


discussions.

11.30am Pick up kindy (am session)

Lunch time

12.15pm Sleepers get ready for bed

Rest / relaxation time for remaining children—cushions,

quiet music

12.30pm Kindy drop off (pm)

12.45pm Morning session ends, farewell families & exchange

information

Afternoon session begins, greet families & exchange

information

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1.00pm

Inside / outside playtime

1.30pm

Sleepers begin to wake, they are helped to settle back

into the day.

2:30pm

Afternoon Tea

3.00pm

Kindy pick up (pm session)

4.30pm Late Snack

Begin to farewell children, exchange information with

parents

5:30pm

Clean up room, pack everything away


Transition

Children are not able to move up into the next room until there is a space available,

and this can often be frustrating for parents and caregivers. Sometimes children can

get ‘stuck’ in a group waiting for an opening, and sometimes children can get moved

up earlier than expected to take advantage of an opening. We aim to give as much

notice as we can to allow for a smooth transition to all involved. Children starting their

transition need time to familiarise and feel comfortable with their new environment, as

do some parents. Transitions occur in line with the age set in each room, as long as

a position is available. Your child will be given a Primary Carer to begin forming

relationships with during their transition visits.

Over the transition period your child will have the opportunity to form attachments with

one or more of the carers in their new room as well as getting to make lots of new

friends. Staff will begin to introduce your child to various routines in their new room

at a comfortable pace so that each child is assisted in the adjustment process before

transition actually occurs.

A successful transition, together with positive learning and effective communication

creates a pleasant connection between the rooms.

The transition from the Possums room to the Joeys room occurs around the time the

child is 18 ½ months old.

The transition from the Joeys room to the Kangaroos room occurs around the time

the child is 26 ½ months.

The transition from the Kangaroos to Kookaburras room occurs around the time the

child turns three years old.

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If you have any concerns or queries about the transition process please speak to the

Room Coordinator.

Orientation

Parents are invited to bring their children in for a visit prior to the first day of

attendance. By doing this the child is introduced to the Centre with the security of

having Mum or Dad close by. It is also encouraged before Mum’s or Dad’s return to

employment or study on a regular basis, to book sessions before their starting date.

As this may help both the child and parent to become ready for the first day back.

SETTLING IN PERIOD

It is natural for both parents and their children to be a little apprehensive about coming

into a new environment. You are welcome to give us a call if you require reassurance

during the settling in period. The main thing is that you are positive about the Centre.

You will expect some emotional display when children are first left at the Centre. Try

not to linger, say “goodbye” firmly and leave. Please try not to “sneak off” as your child

might have difficulty with this and become confused about the role of the Centre. Let

staff know when you are leaving so that they are confident about where their influence

should begin.

Any special concerns about your child should be raised immediately when they

become evident and a private room will be available for this purpose. As a parent, it

is your right to have your input and your views will be respected. A couple of points

should be remembered. Your child will probably behave quite differently in the group

situation at the Centre than they do at home. The Centre is staffed by qualified and

experienced educators who are often in a position to make decisions based upon

sound professional practices and that it is the DIRECTOR who is ultimately

responsible for the running of the Centre’s programs. If complaints cannot be

resolved with the appropriate Room Coordinator or Director, then management

should be contacted.

Confidentiality will be respected at all times.

• Learning Journal: A communication book is next to the role attendance sheet.

Staff will provide feedback on your child’s day through photos and

observations. Parents, grandparents/ carers etc are encouraged to write in the

book, give ideas, feedback about their child, favourite activities, and areas to

develop.

• Loxton Pre-School: A Woodleigh staff member will accompany your child to

the pre-school, so he/she can attend their sessions.

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• White Board: A white board is displayed in the Possums/ Joeys and Kangaroos

room. This is the daily information about your child. Information is recorded

on how many nappy changes and when, how long their slept for, what your

child ate. Parents can write notes next to the attendance sheets if needed.

• Newsletter/Notices: Newsletter and notices are sent home via email or family

pockets on a regular basis. Important notices may be displayed in the foyer,

please keep an eye out for them.

• Interviews: Please do not hesitate to discuss queries or worries you may have

regarding your child’s progress. Staff can be available for a private interview

when given enough notice, so can be replaced by another staff member.

• Suggestions: Please do not hesitate to pop in any suggestions you may have

regarding improvements, upgrading, programming or any requests. We are

happy to hear any ideas or comments.

WHAT TO BRING

Each child needs to bring the following if required:

o A bag (named)

o Fruit to share

o Water bottle (named)

o Nappies

o Comforters (named)

o Bottles (under twelve months)

o Broad brim or legionnaire hat (named)

o Full change of clothes (named)

o Bathers, towel (summer)

The Centre does not supply nappies for use during the day and parents are asked to

provide sufficient nappies for their child’s time at the Centre. Soiled cloth nappies will

be placed in a bag ready to be picked up when your child is collected.

WHAT TO WEAR

At the Centre the children are encouraged to become involved in many activities and

some of these can get very messy. Please dress your child/children in older play

clothes. We do supply aprons that have to be worn when the children are involved in

painting activities, shaving foam and gloop etc, however, some soiling is inevitable.

As the children play outdoors and indoors, we encourage you to dress the children in

clothes appropriate to the climate. Sleeveless dresses and singlets are not suitable

for outdoor play. We suggest the children wear a legionnaire or full brim style hat.

The Centre will supply sunscreen throughout the day.

In order to promote and encourage each child’s independence in toileting we ask that

parents please ensure that clothes are easy for the child to get on and off. Jeans with

tight buttons and zips, overalls, braces, tight belts and tights make independent

toileting difficult and are not recommended for children toilet training.

We recommend that children do not wear shoes with smooth, hard soles, as they are

dangerous on the climbing equipment and extremely slippery on some surfaces. We

encourage children to wear shoes with enclosed heels or supporting straps around

the heels.

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Finally, all items must be named. We cannot be responsible for lost property

especially if it has not be named.

Security and Collection of children

This is a matter of great importance to the staff, as well as you as a parent. If you

arrange for another person to deliver or pick up your child, please make sure that

procedures are clearly understood.

1. All parents/caregivers are to record daily times in and out, as well as signing the

Attendance Register alongside your child’s name. This is a requirement of the

Family and Community Services that provides Child Care Benefits.

2. Let staff know when you are ready to leave (when bringing and collecting your

child).

3. Only authorised persons nominated on the enrolment form may collect children,

unless you

have advised the office/staff beforehand. If staff are still unclear, identification

will be required. Children will not be released to unauthorised people.

4. Please make sure as you enter and leave that the doors and gates are securely

closed.

5. The Centre must be notified of any relevant issues e.g. custody order. These

will need to be signed and recorded by the Director. It must be noted, however,

that the Centre cannot legally withhold a child from either parent unless a court

order has been presented.

6. Child Care is not licensed to stay open after 6.00pm. If a child has not been

collected by this time and an authorised person cannot be contacted, the

situation will be referred to the Police.

Staff

STAFF RATIO

Age Educator-to-child ratio Compliance timeframe

Birth to 24 months 1:4 Current

25—35 months 1:5 1st January 2016

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36 months up to and including Preschool age

1:10 Current

Educators are covered for all breaks and lunch breaks.

Lunch breaks are for 30 minutes from 12.00pm - 2.30pm.

Our staff have a range of qualifications, training and experience and they are

encouraged to attend professional development and training workshops, to enhance

their personal skills and knowledge.

All educators are required to hold their Senior First Aid Certificate, this is part of

Cert III completion. All educators are to be working towards or completion of Cert III.

Educators are able to access support from various support service outlets e.g.

children with additional needs.

We frequently have TAFE and high school students on placement at the Centre. They

are under supervision and are given duties suitable to their development.

Responsibility for the children remains with all educators.

Mandatory Notification

The needs and care of children are paramount. The staff of the Centre are mandated

notifiers and are obliged to report any suspicious abuse.

Our policy for child abuse is as set down in the Licensee’s Handbook of the

Department of Education and Training and Employment and Child Protection Act

1993.

In cases where child abuse is suspected the following procedures will be utilised by

the staff in the Centre.

1. In the instance where abuse is suspected, it is preferred that staff report their

observations to the Director. However, the onus is on the individual staff

member to report any suspicion of abuse to the relevant authority.

2. Families SA may seek further information which may be sought from staff and

parents / caregivers.

3. The situation will be discussed with the duty officer in the Family SA office from

the area in which the child lives.

4. A confidential record will be kept of any disclosures and information relating to

the child’s welfare.

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5. The staff should not pursue their own investigation with the child or parent. This

is the responsibility of the Families SA. However any concerns can be followed

up with Families SA

FOOD AND NUTRITION POLICY

Morning tea, lunch and afternoon tea are provided by the Centre, taking into

consideration specific dietary needs and age groups – and is inclusive in the fee. The

centre does not provide or give breakfast. Water is available to children throughout the

day.

We acknowledge the importance of establishing healthy eating behaviours early in life

and as such promotes healthy eating practices that support the National Quality

Standards.

The centre aims to provide an eating environment that is safe, positive and supports

healthy eating for all children. The policy is to provide a healthy and balanced diet for

your child in line with the Nutrition Australia Guidelines.

1. Parents of bottle-fed infants must provide enough labelled, prepared bottles of

breast milk / formula or water / formula powder. Bottles can be heated in a microwave

when the correct procedure is followed (see procedure in room). Breast milk will not be

heated in the microwave. Bottles will not be given to children in a cot or bed. Please

note that bottles containing cordial, flavoured milk, juice, soft drinks or medication will

not be given to children.

2. The centre will provide documentation of correct storing/thawing/warming

procedures for breast milk and formula (refer to procedure in the room).

3. The centre encourages and supports the provision for mothers to breastfeed.

Staff will contact the mother when their child is due for a breastfeed if requested by the

parent(s). Mothers can choose to breastfeed their children in the child’s room or can

request a quiet area away from distractions.

4. Drinks will be frequently offered and will consist of full cream milk and water.

5. After 6 months of age, staff will offer and encourage children to begin drinking

from a cup. Bottles will not be given to children over 12 months of age.

6. Solid foods (smooth food) will be introduced gradually from 4 – 6 months, with

prior advice from the parent(s) that the child has begun solids at home. Progression

from pureed food to semi-solid and solid food will be made as soon as your child is

ready, to encourage chewing.

7. All meals served at the Centre will have a high nutritional value and will take

into account the Australian Dietary Guidelines for Children and Adolescents and

Nutrition Australia guidelines for Infant nutrition. The menu will provide at least 50%

recommended daily intake for key nutrients.

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8. The menu is reviewed by the centre’s Cook and Director every six months and

incorporates feedback from the staff, parents and children.

9. Whenever possible fresh fruit and vegetables will be used rather than canned.

When fresh produce is unavailable or cost prohibitive, the Centre will endeavour to use

frozen Australian produce (picked and packed in Australia) rather than imported frozen

produce where possible.

10. The Centre is nut free. No peanut butter, nut spreads or nut products will be

used. There are some children at the Centre who are highly allergic to products that

contain nuts and have severe reactions when they come into contact with them. If

parents bring any food into the Centre for their own child to consume, it must not

contain any nuts. It is expected that any such food being brought into the Centre will

be handed to staff on arrival and staff may inquire about the ingredients.

11. Staff are trained in First Aid in an Education and Care Setting. This includes but

is not limited to Anaphylaxis Awareness to deal with any medical emergency.

12. All meals and snacks will be low in refined sugar. Recipes used will have the

sugar content reduced. Only un-sweetened products will be used (eg tinned fruit in

juice, not syrup). Artificial sweeteners will not be used.

13. All meals and snacks will be low in salt, preservatives and colourings. Foods

with a higher salt content such as vegemite will be served sparingly and occasionally.

14. All meals and snacks will be low in saturated fat. There will be limited use of

products with concealed fat. Lean meat will be used and food will be boiled or grilled

instead of fried. Processed meat products high in salt, fat and preservatives such as

hot dogs, salami, fritz, chicken nuggets, sausage rolls will not be available. The

exceptions to this are sausages, which may be served occasionally (such as BBQ’s or

special occasions) and sausage rolls made on site by the Centre’s cook.

15. Food will be high in fibre. Wholemeal bread and pasta will be used regularly in

the weekly menu. Where appropriate baked goods will contain some wholemeal flour.

16. The Centre’s fortnightly menu will consist of a variety of nutritious foods from

the five food groups;

- Plenty of vegetables of different types and colours, legumes and beans

- Fruit

- Grain (cereal) foods, mostly wholegrain and/or high cereal fibre varieties, such

as breads, cereals,

rice, pasta, noodles, polenta, couscous, oats, quinoa and barley

- Lean meat and poultry, fish, eggs, tofu, and legumes/beans

- Milk, yoghurt, cheese and/or their alternatives

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17. The menu will be emailed to parents every Thursday for the week ahead and

displayed prominently in the Centre. Occasionally there will be late menu substitutions

to allow for donations of fresh produce to be used promptly and these changes will be

written up on the board or on the existing displayed menu during the day.

18. A wide variety of foods will be offered, including foods from other cultures.

Different cultural meals will be served to the children on a regular basis. Staff will

encourage the children to try these new foods and role model positive attitudes

towards trying new and different foods.

19. Breakfast should be consumed at home before the children arrive at the

morning session and lunch should be consumed before the afternoon session.

20. The centre will offer children who are still hungry, seconds at lunch time if all

children have been served. A light late snack will be served between 4:30pm – 5pm.

21. Special diets. The Centre will cater for children with allergies, diabetes, colic,

religious beliefs, and medically certified food intolerances with parents/guardians being

asked to provide a list of suitable foods. In some instances, parents/guardians may be

asked to supply specialised food if the diet is very different to the food already used.

Individual dietary needs, restrictions or allergies must be recorded upon enrolment and

discussed with the Director.

Parents and guardians are responsible for the health and wellbeing of their children

and need to provide relevant health care information. For example:

Food Allergy

- Medical evidence supported by a health professional

- Information on severity of allergy

- Negotiation on the provision of suitable food

- Care and emergency care plans in place

Food Intolerance

- Medical evidence supported by a health professional

- Information on offending foods, what symptoms are common

- Negotiation on the provision of suitable foods

- Care plan

It is not feasible for the Centre to cater for every individual palate or preference.

Children who are fussy eaters and frequently refuse to eat what is offered may be

offered an alternative after efforts have been made to encourage the child to eat.

These alternatives may include a piece of fruit or plain vegetables, plain rice or

noodles, or a sandwich. Parents are encouraged to meet with the Director and the

Cook in the event that their child is refusing food at the Centre and develop a strategy

to address their concerns.

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22. Meals and snack times will be happy, friendly and relaxed. Socially accepted

eating habits will be encouraged. Children will be shown how to use eating utensils

according to their age and development. Children will not be forced to eat and will not

be given food or drink when they are running, playing, laughing or crying.

23. Hard fruit and vegetables will be cooked or grated to soften them and all bones

will be removed from fish or meat.

24. Food will be prepared and stored hygienically with continual training for food

handlers, including the resources and facilities available for staff to provide for each

child’s daily nutritional needs.

Food Safety and Hygiene requirements for Australia New Zealand Food Standards

Code include:

• The centre must show evidence that comply with the National Food Safety

Standards – a

confirmation letter from the council

• Food Safety Practices - Temperature monitoring

- Monitor deliveries

- Maintain a pest control regime

- Review the cleaning schedule

• Food Safety Training – Staff trained in basic food hygiene

25. Possums room: Parents will be advised of their child’s food intake each day at

pick up time, and details will be recorded on the white board to sight. The fortnightly

menu will be displayed above at the sign in desk for parents to view.

Joeys room: Parents will be advised of their child’s food intake each day at pick up

time, and details will be recorded on the white board to sight. The fortnightly menu will

be displayed in the passage near the kitchen for parents to view.

Kangaroos room: Parents will be advised of their child’s food intake each day at pick

up time, and details will be recorded on the white board to sight. The fortnightly menu

will be displayed in the passage near the kitchen for parents to view.

Kookaburras room: Food intake details are not routinely kept for every individual child

in this room, however staff generally observe and participate in meal times and will be

available to speak with at pick up time for parents with any queries about their child’s

eating. The fortnightly menu is displayed in the Kookaburra’s room for parents to view.

26. The importance of nutritional healthy food will be discussed with children as part

of their daily program. Children will be encouraged to be involved in food preparation

and cooking activities with staff.

27. Morning tea is provided by the parents/guardians. Each child is to bring along a

piece of fruit or vegetable for morning tea each day.

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28. Birthdays. Ice cream, cake or other ‘party’ food is not to be brought into the

Centre. It is not expected that parents supply anything to the Centre for their child’s

birthday. Birthdays will be celebrated by singing, playing and other ways to help make

the birthday child feel special.

29. Special Occasions. Food is an important part of cultural events , nationally

celebrated occasions and fundraising events (examples: Chinese New Year, Shrove

Tuesday/Pancake Day, Australia Day etc). When food is incorporated into a special

occasion at the Centre, or when children are involved in cooking as part of their

program (eg Christmas biscuits etc) it will be consistent with the Nutrition Policy and

Centre’s food philosophy as a whole. “Junk” food (highly processed/ high saturated fat/

high sodium /low nutrition content) will not be served to children in order to celebrate a

special occasion. Staff will always encourage and promote non-food related activities

in conjunction with the coming together to share a meal on these special occasions.

When baking with children, the Centre will use wholemeal flours where possible and

lowered sugar content.

HEALTH SUPPORT POLICY

The Loxton District Children Centre is committed to supporting the health and

wellbeing of all children. An important part of this commitment is our Health Support

Policy. We acknowledge that parents/ guardians retain primary responsibility for their

child’s health care. This includes responsibility for providing accurate, up-to-date,

relevant information for staff regarding children’s routine and emergency health care

needs.

The practice of hygiene by both staff and children is seen as an integral part of the

children’s education and the Centre’s program. All staff at the centre observe health

and hygiene standards and that comply with recommendations contained in the

document titled “Staying Healthy in Child Care” published by the National Health

and Medical Research Council and Commonwealth, all staff will practice a daily

health and hygiene routine, which includes:

For staff:

• Prompt and strict routine for changing nappies and soiled clothing (e.g.

disposable gloves are used when changing nappies).

• The practice of good personal hygiene.

• Disinfecting change table areas after each use and disinfecting the toilets during

the day.

• Help families understand health support planning procedures at the centre.

• Provide basic first aid.

• Facilitate individual health care plan, medication plan and/or health support

plans.

• Report to parents and guardian any observations which could indicate health-

related concerns.

• Familiarise self with children throughout the centre with severe health concerns.

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• Deliver learning programs that support safe and effective health care

management for children.

• An on-going education program about health and hygiene, hand washing,

healthy food and good personal hygiene.

The practice of stage play and habits will be promoted and the Management

Committee is committed to the maintenance of the equipment, toys and buildings.

The safety aspect of toys and equipment will be a primary concern when making

purchasing decisions. Toys and equipment are cleaned, sterilised and checked

frequently.

Immunisation: - See policy

Illness:

We ask parents to respect the rights of other children by keeping their children home

when unwell. The Centre follows the guidelines set out in -”Staying Healthy in Child

Care”- from the Commonwealth Department of Health. A list of common illnesses

and exclusion periods is included in Appendix 1.

Accidents: Children are supervised at all times - inside or outside. Every effort is

made to prevent accidents. If an accident occurs, the educators will follow the

Centre’s accident procedure.

An accident report form is kept in each room, showing details of the date, time and

nature of the accident, treatment used and who attended. This report must be read

and signed by the person collecting the child.

All educators have First Aid Certificates (at completion of cert III) and can attend minor

injuries in accordance with health guidelines and procedures.

In the case of a serious injury or illness, the following procedure will be followed:

• First aid will be administered as appropriate.

• An ambulance will be called to attend to the child (the Centre does NOT have

ambulance cover for children or staff).

• Parents will be contacted as soon possible.

• Contact the Director if he/she is absent from the Centre.

In the case of an injury of a less serious nature, but where staff consider medical

attention is still required, all efforts will be made to contact parents or emergency

contact persons. However, if neither can be reached, then appropriate medical

attention will be sought.

Medical Fees: The Centre is not responsible for any medical fees or other costs

which may arise from medical treatment sought whilst your child is at the Centre, or

as a result of your child being at the Centre.

Ambulance: The Centre does not have ambulance cover. Parents are encouraged

to consider taking out their own ambulance cover. The Ambulance Service will be

called at the discretion of the Director and staff. The Centre is not responsible or liable

for the cost when an ambulance is required for your child.

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Notification of Illness: In the case of communicable diseases, a notice will be

displayed to inform parents/caregivers. - See Exclusion Policy

Children who have a contagious illness will not be accepted at the Centre and cannot

return until the advised exclusion period is over - (see Appendix 1).

When children become ill at the Centre, staff realise that it is often difficult for the

parents to leave work, so every attempt is made to cater for the child’s needs.

Nevertheless, if it is considered a child is too unwell to remain at the Centre, then the

child must be collected by either the parent or by the person(s) listed as emergency

contact.

Please ensure that your listed emergency contact person(s) is prepared to collect and

care for your child when you are not available or cannot be contacted.

If you have any concerns regarding your child’s development, please see a staff

member who may be able to help allay your fears, work with you to overcome the

concerns or refer you to another more appropriate agency.

Anaphylaxis Management and Epipen Administration: Staff are trained in

“Anaphylaxis prevention, recognition, management” by St John.

SAFETY, EMERGENCY AND EVACUATION PROCEDURES

If a child has an accident or becomes ill while attending the Centre.

• The child is kept under adult supervision until they recover or the child’s

parents or some other responsible person can take charge of the child.

• If the child requires immediate aid, all responsible steps are taken to secure

that attention, and to notify the parent or other responsible person of the

accident or illness.

Fire drills are conducted every 3 months to prepare staff and children in the event of

a fire.

The evacuation procedures are displayed in all rooms at the Centre.

MEDICATION POLICY

The Loxton District Children’s Centre will only store, supervise and administer

medication that has been prescribed by a doctor for the individual child, for the period

of time specified. This ensures the medication is medically warranted.

Other medications which can be purchased over the counter without prescription must

be labelled by a pharmacist to provide staff with directions for applying any

medications that must be administered to a child while in their care.

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All medications or preparations that are to be administered or applied by the

centre staff must be prescribed by a medical professional (ie. doctor /

psychiatrist / psychologist) or a label printed by a pharmacist.

1. Implementation

We recognise that some children may be required to take medication during the day to

a prescribed schedule. Any child who is required to take medications during their time

at a centre must have their medications administered in accordance with this policy. It

is the responsibility of families and staff to work together to confirm the necessary

medications and dosages and to ensure that they are administered in accordance with

this policy.

Definitions

Non-Prescribed: Low-risk registered products are non-prescription medicines.

Products in this category are considered to be lower risk than prescription medicines.

However, they still require a high level of scrutiny, for example ensuring adequate

labelling for appropriate use.

Prescribed: Prescription medicines fit into the sub-category of registered medicines as

‘high-risk registered’ products. Medicines assessed as having a higher level of risk

must be registered (not listed). The degree of assessment and regulation they undergo

is rigorous and detailed, with sponsors being required to provide comprehensive

safety, quality and efficacy data.

Listed medicines: Listed medicines are usually considered to be relatively benign, so

the regulations allow for sponsors to ‘self-assess’ their products in some situations.

The majority of listed medicines are self-selected by consumers and used for self-

treatment.

Medication: Medication includes, but is not limited to, eye drops, cough mixture,

Asthma pumps, teething gel, prescribed nappy rash cream.

Complementary: Complimentary medicines (also known as ‘traditional’ or ‘alternative’

medicines) include vitamin, mineral, herbal, aromatherapy and homoeopathic

products. They may either be registered or listed, depending on their ingredients and

the claims made.

Staff Responsibilities

Loxton District Children’s Centre employees have a responsibility to ensure

that:

• Prescribed medication is written onto the medication form and signed by the

child’s parents.

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• A medication form will be kept in each area to record information; child’s

name, date, medication name, dosage, time of medication, time of last dose,

who administered the medication, person who verified

• Prescribed medication is written into the child’s individual health

management plan with consent to implement where required.

• Medication is kept in an out of reach/locked cabinet or in the refrigerator.

• Before staff administer the medication they cross check the child’s name,

with the prescribed name on the medication, check the prescribed dosage,

the use by date and then the dosage witnessed by another staff member.

• Medication is not given to a child at a higher dosage than that prescribed on

the label.

• Details of medication administered are recorded on the medication form by

an authorised person.

• The parent is notified if medication is not administered, for any reason, as

soon as practicable.

• Where emergency treatment was provided and oral authorisation given, that

written confirmation is received within seven days of this authorisation.

Family Responsibilities

Families attending the Loxton District Children’s Centre have a responsibility

to ensure:

• Medication is provided in its original container bearing the original label, use

by date, the child’s name and instructions for dosage and how often to be

administered.

• Medication/preparations are given directly to a staff member and not left in

the child’s bag or locker

• Prescribed medication is written onto the medication form and signed to

verify that they have been informed that their child has been provided with

their required medication.

• A detail of the last dose of medication is provided to the staff.

Allergies/conditions

• Where children have known allergy/condition (either short or long term)

parents are to record the information at the time of enrolment and make staff

aware of any reactions/side effects that should be monitored.

• If a child has a severe (life threatening) allergy, the parent’s consent will be

requested to display a photo of their child in the most appropriate area/s with

details and required action.

• For medical conditions such as asthma, severe allergies (anaphylaxis),

epilepsy etc. requiring specialised medication staff will be trained as

required. The currency of this training will be reviewed regularly

Medications - paracetamol and ibuprofen will not be administered to a child

regardless of their temperature or illness. Parents will be contacted to either

pick up their child or arrange for an authorised contact person to pick up their

child. If no-one is able to be contacted, an ambulance must be called.

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AIDS AND INFECTIOUS DISEASES POLICY

The Centre policy for AIDS is the same as set down by the South

Australian Health Commission in the guidelines “Infectious Diseases in

Early Childhood Settings” (Pages 59 - 63).

Being infected with AIDS virus is not grounds for exclusion or any form of

discrimination against a child, parents/caregivers or staff member. All information

given in relation to such MUST remain confidential. When notified of a case, it shall

be discussed at the next staff meeting where policies and procedures shall be

enforced.

CONFIDENTIALITY MUST BE MAINTAINED AT ALL TIMES

• Any breach of confidentiality shall be referred to the Management Committee

for discussion regarding action to be taken.

SIDS POLICY

1. Policy Statement

Loxton District Children’s centre (LDCC) recognises that Sudden Infant Death

Syndrome (SIDS) remains the most common category of deaths between one month

and one year of age. Research has found some important ways to reduce the risk of

sudden infant death and create a safe sleeping environment for babies and LDCC will

ensure these guidelines and practices are followed.

2. Implementation

• For each child use a separate safe, strong cot that meets the Australian

Standards for Cots (AS2172).

• Parents to provide information on their child’s enrolment form re; sleep

patterns.

• Mattresses to be safe - will be the right size, no more than a 20mm gap

between the mattress and the cot sides and ends.

• Water proof mattress protectors will be strong, not torn and a tight fit.

Mattresses will be firm, clean and flat (not tilted or elevated).

• Baby’s feet will be positioned at the bottom of the cot.

• Bedding will be tucked in secure and not loose. Alternatively, place baby in a

safe sleeping bag: one with a fitted neck, arm holes and no hood.

• Head coverings and amber beads are to be removed before baby is placed

for sleep.

• There will be no doonas, loose bedding or fabric, pillows, lamb’s wool,

bumpers.

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• When wrapping babies - leave arms free once the startle reflex disappears,

around 3 months. Discontinue the use of a wrap when a baby can roll from

back to tummy and to back again.

• Children will be placed on their back to sleep in the Possums room.

• A singular soft toy for comfort may be placed in the cot from 7 months of

age.

• All sleeping children are to be checked by centre staff at 10-15 minute

intervals. Staff must check that the child is breathing and the SIDS chart

must be signed off.

• All Staff will receive updated SIDS training.

In the event of an educator finding a child that has stopped breathing, the following

action is to be taken:

o Stay calm ensure that a staff member always stays with the child.

o Immediately commence resuscitation and continue until the ambulance arrives.

o Telephone the ambulance on ‘000’ and give the following details: Child not

breathing, resuscitation in progress, name, address and telephone number,

child’s name if needed.

o Contact the parents. This is to be done by the Director or certified Supervisor or

Police, depending on circumstances. Give them the information that there is a

medical emergency and the ambulance is on the way. If the infant is transported

to the hospital before the parents arrive, instruct them to go to the hospital.

o Maintain privacy by keeping other children/ parents in another area of the

centre.

o In the event of limited staff, other members of staff to be contacted.

o Once child has been transported to hospital, the Director will comfort staff

involved, notify SIDS and the Australian Children’s Education and Care Quality

Authority (ACECQA).

o The Police will attend the centre and will need to speak to the staff as part of the

investigation.

o Within the following 24 hours, a full report to ACECQA must be written by the

Director or Assistant with a copy of this procedure attached.

Follow-up action

• The Director/ Assistant will ensure that staff concerned receive counselling.

• Staff must refer to the Director/ Assistant any questions from other parents on

the subject.

• An evaluation of the implementation procedure will be undertaken within a

month of the incident.

BITING POLICY

1. Policy Statement

The Loxton District Children’s Centre (LDCC) recognises that small children, for a

variety of reasons, and from time to time, attempt to bite other children. While the

motivation or attempt to bite is not seen as particularly worrying within a child’s

development, their success in doing so brings great health concerns.

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Staff will support parents and children who have been bitten, and who have bitten,

and provide helpful information from health services to families.

Staff will respect confidentiality and not identify individual children as having been

bitten, or having bitten someone, to anyone other than the family concerned.

Due to speed and randomness with which biting incidents occur it is not always

possible to prevent these from happening.

We are always upset when children are bitten in our Centre, and we recognise how

upsetting it is for parents. While we feel that biting is never the right thing for

children to do, we know that young children bite for a variety of reasons. Most of

these reasons are not related to behaviour problems. Our Centre, then, does not

focus on punishment for biting, but on effective techniques that address the specific

reason for the biting.

2. Implementation

Staff will use a range of strategies to manage biting incidents and will offer support

to both children and their families. These include:

• Communicating to children that biting is never acceptable and that it hurts

others;

• Thorough supervision of children

• A calm and patient approach

• Not giving a big reaction when a child has bitten

• Through observation and planning, trying to determine what triggers the

biting

• Setting up an appropriate environment that encourages the sharing of toys as

well as individual experiences to reduce frustration.

• Where a bite does occur, staff will immediately check for broken skin –

broken or unbroken skin will be washed with saline solution and health

guidelines followed.

• Where the skin is broken, parents will be informed by the Director or her

nominee, as soon as possible. The parent is then responsible for any medical

follow up.

The LDCC recognises that a human bite which breaks the skin brings great risks of

possible infection (e.g. tetanus, Hepatitis B) to the victim. Parents are requested

strongly to make sure their child’s tetanus (and other immunisations) are up to date.

Parents are advised of the possible risk of Hepatitis B infection within any

community. Immunisation has been available since May 2000. Each family needs

to make its own decision regarding immunisation. Where the biter is known to be a

Hepatitis B carrier or can be seen to have facial herpes and the victim’s skin is

broken, the Director or the nominee will convey the information to the parent when

she/he phones or contacts them.

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Staff will focus on any “repeat offender” and develop a specific program to prevent

repeat biting and to assist the child to find other means of self-expression.

Where a biter “repeat offender” is known to be a Hepatitis B carrier or where

reasonable staff efforts to prevent repeat offences are not successful, the Director

reserves the right to exclude the child from attendance at the Centre while the

Director, parents and staff develop a procedure to prevent further occurrence.

The Centre accepts no liability, financial or otherwise for any consequences suffered

by the victim or the biter as a result of unsuccessful prevention of a biter.

BEHAVIOUR MANAGEMENT POLICY

Policy Statement

Loxton District Children’s Centre (LDCC) aims to provide a physically and

psychologically safe environment which nurtures the child and provides a sense of

belonging and self-worth. Children need to feel safe and secure while learning to get

along with others and learning to live in society.

LDCC believe it is important that children develop an understanding of what is

acceptable and unacceptable behaviour. This understanding will help children

develop self-discipline, a respect for others, and for property.

Children need to develop awareness of how their actions impact on others and on

others feelings. Children should also be assisted in understanding how their own

feelings are an indicator to them of the acceptability of their own behaviour.

When children exhibit inappropriate behaviours this should be viewed as an

indicator that the child is experiencing distress. In this context the reasons for

inappropriate behaviours should be considered including program, routines and

interactions as well as circumstances at home and in the centre.

Implementation

• There should be open communication between parents and staff on a daily

basis. With the help of the parents, the staff will develop a broader

understanding of the child's developmental level, the child's family, the

parent's feelings, and any recent events which may be influencing the

child's behaviour. In turn, the staff should ensure that the parent is aware

of the highs and lows of the child's day at the Centre.

• Staff are encouraged to update their knowledge and skills regarding behaviour

guidance techniques by reading widely, through group discussion and through

in-house training.

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• Exchange of information between staff and parents on the subject of

behaviour guidance is encouraged both on an informal and formal basis,

such as parent interviews and through newsletters.

(A full version of the policy is available at the centre. Please ask staff)

SUN SMART POLICY

Policy Statement

Woodleigh has a duty of care to ensure that all children and staff are

provided with a high level of sun protection during the hours of operation.

It is understood by staff, children and families that there is a shared

responsibility between the service and other stakeholders that the Sun

Smart Policy and procedures are accepted as a high priority.

Preventing sunburn and overexposure to UV radiation assists in reducing

the probability of skin cancer and further skin damage. Sun protection

policies and procedures are a lifelong commitment to infants, young

children and adults to reduce the incidents of skin cancer and eye

damage.

Implementation

• As part of WHS UV risk controls and role-modelling, when the UV is

3 and above educators, staff and visitors:

Wear a suitable sun protective hat, covering clothing

and if practical sunglasses when outside Apply

sunscreen

Seek shade whenever possible

• Staff will access the daily sun protection times from the

Bureau of Meteorology via www.bom.gov.au/uv or Sun

Smart app via www.cancersa.org.au/sunsmart-apps

• All children must wear a hat that protects their face, neck

and ears e.g. legionnaire, broad brimmed or bucket hats.

Baseball or peak caps and visors are not considered a

suitable alternative

• Children who do not have a hat will be asked to play indoors,

however this may not always be possible due to staffing ratios.

Therefore, children without hats will be restricted to shaded

areas when outdoors if children cannot be supervised indoors

and will be provided with a spare hat where possible.

• Outdoor activities where possible, will be held in shady areas.

http://www.bom.gov.au/uv

http://www.cancersa.org.au/sunsmart-apps

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• Parents need to apply sunscreen before attending the Centre.

• Signed permission will be sought from families in the enrolment

form so that staff can apply sunscreen to children’s exposed

skin areas (face, arms, hands, legs, back of the neck).

• SPF30 or higher broad spectrum sunscreen, supplied by the

Centre, will be applied throughout the day to clean, dry skin at

least 20 minutes prior to going outdoors and re-applied every

two hours, or more frequently if children are involved in water

activities (Babies skins – are thinner than adult’s skin, it is

extremely sensitive and can burn easily from exposure to the

sun. Babies can be at risk of sunburn even when they are in the

shade. Babies need a hat that protects their face, neck and ears

such as a soft broad brim hat or soft legionnaire style hat with a

flap at the back that will crumple easily when they put their head

down. If infants are kept out of direct sun or well protected from

UV radiation by clothing, hats and shade, sunscreen need only

be applied occasionally on small amounts of exposed skin.

• Staff are mostly responsible for applying sunscreen to children, but

children will also be encouraged to apply sunscreen themselves.

• Some children may present with an allergic reaction to

sunscreen. In this situation, the service will stop applying the

sunscreen, notify the family and request that a hypoallergenic

sunscreen be supplied by the family for the child to use.

• Sleeveless shirts, dresses and singlets are not considered as

appropriate clothing to protect children from the sun. Children

may need to change their clothing or not be allowed to access

outdoor play.

• Families will be encouraged to implement the service’s sun protection

behaviours and practices when engaged in service experiences and

excursions.

• Staff, children and volunteers must wear a sun protective hat and

clothing, apply SPF30+ broad spectrum sunscreen, and seek

shade whenever possible when supervising outdoors or

facilitating children’s play experiences and excursions.

• The Management Committee will endeavour to increase the

number of shelters and trees providing shade.

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• The Centre will incorporate sun and skin awareness activities into

the children’s play and learning experiences and will reflect the

importance of sun protection behaviours and practices.

EQUAL OPPORTUNITY The Loxton District Children’s Centre caters for individual differences in personality,

interests and learning styles, irrespective of a person’s race, ability, or background;

is valuable in enhancing self-esteem and therefore, the aspiration and achievements

of all the children.

This policy is based upon the principles of inclusion:

• In the provision of a children’s service which ensures the proper care and

education of every child

• In making the Service accessible to meet the needs of all groups in the

community

• In providing a service which will not discriminate against or in favour of any

children or families on the grounds of sex, religion, and physical or mental

disability or race, except where it is necessary to ensure their full participation

on the program offered in the Centre.

• That the multicultural and multilingual nature of Australian society is

reflected in programs, staffing and membership of any committee of the

Centre.

• Takes into account the specific gender perspectives of parents and special

needs groups.

• Promotes inclusive practices;

• Encourages all person’s to communicate respectfully and fairly;

• The centre recognizes and values the differences and similarities that exist in

children and families

The Centre will provide experiences which include and meet the needs of all

children as individuals.

All children have the potential to learn. Diversity will be nurtured and serve to enrich

the Centre’s program.

SPECIAL ITEMS FROM HOME

It is preferred that children’s own personal items are NOT brought into the Centre,

other than those used for sleep time. This will avoid possible damage and loss, for

which the Centre cannot take responsibility. Special arrangements can be made with

the staff in the case of “security” possessions.

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EXCURSION POLICY 1. Policy Statement

The Loxton District Children’s Centre (LDCC) considers that as part of a children’s

development, excursions are a valuable experience for children and staff. Excursions

provide the opportunity to expand and enhance children’s experiences, explore

different environments and learn new activities.

LDCC is therefore committed to ensuring, so far as is reasonably practicable, that all

appropriate actions, including the provision of appropriate levels of supervision are

met.

An excursion is a planned activity in which children are taken from the LDCC by an

authorised supervisor for recreational and educational purposes.

When planning an excursion the following is to be considered;

• maximise both children’s developmental experiences and their safety

• reflect the age, capability and interest of the children

• ensure supervision is adequate so children cannot be separated from the

group;

• access to hazardous equipment and environments are minimised;

• there is adequate access to food, drink and other facilities (toilets, hand

washing etc.);

• consideration is given to the mobility and supervision requirements of

children with additional needs;

• that adequate sun and shade protection is available.

2. Procedure

Planning and Preparation

LDDC and their staff have a responsibility to comply with Division 6, Education and

Care Services National Regulations 2011 and LDCC Policies and Procedures. They

must ensure that the children, parents/legal guardians and visitors to the centre are

aware of these requirements.

An excursion must be planned in advance by taking the following steps to ensure a

safe and controlled experience;

2.1 Conduct a Risk Assessment (by completing a Risk Management Plan in

accordance with Regulations 101

before an authorisation is sort under Regulations 102);

• Identify and assess the risks that the excursion may pose to the safety,

health or wellbeing of any child being taken on the excursion;

• Specify how the identified risks will be minimised and managed.

When conducting the risk assessment staff must consider;

a) The proposed route and destination for the excursion;

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b) Any water hazards;

c) Any risks associated with water-based activities;

d) The transport to and from the proposed destination for the excursion;

e) The number of adults and children involved in the excursion;

f) Given the risks posed by the excursion, the number of educators or other

responsible adults that is appropriate to provide supervision and whether any adults

with specialised skills are required;

g) The proposed activities;

h) The proposed duration of the excursion;

i) The items that should be taken on the excursion.

2.2 Book transport if required;

2.3 Make alternate arrangements for adverse weather conditions;

2.4 Excursion Consent Forms

Written permission must be given by parents in order that any child can participate in

an excursion, except

where a parent has signed agreement on the enrolment form giving permission for

routine excursions within the immediate locality.

• Provide an Excursion Consent Form to Parents / Legal Guardians (they

must be given at least 24 hours notice prior to any excursion);

The following information should be included:-

- Date of the excursion;

- Purpose of the outing (eg. related to what quality area, staff attending);

- Itinerary and timetable (eg. destination, times of departure and return to

centre);

- Contingency plan (eg. wet weather).

• Collect completed permission forms for each child attending the

excursion;

• Request additional adult participation in the excursion where required.

2.5 Preparation for Excursion

• Prior to the excursion staff should discuss the excursion with the children

explaining purpose of

the excursion, what the children can expect to see and do, possible hazards

i.e. road safety,

expectations of children’s behaviour when away from the Centre;

• On the day of the excursion, name tags must be placed on all the

children, before leaving the

centre and must not be removed until the child returns to the centre.

• The following items must be taken on excursion;

- a suitably equipped first aid kit (including EpiPen if required);

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- A list of children participating on the excursion including emergency

contact numbers;

- medical information and medications;

- water and food for children;

- mobile phone;

- Nappies, tissues, baby wipes, gloves, plastic bags and change of

clothing should also be taken on excursions.

2.6 Educators must make alternate arrangements for any children who are not

attending the excursion, and

ensure that any dialogue or pre-planning for the excursion does not alienate such

children from social

networks.

2.7 Staff are to evaluate supervisory practices after excursions.

2.8 Supervision

The supervision of children must be adequate to ensure the safety and wellbeing of all

the children, taking

into account all risks and hazards likely to be encountered;

• a minimum of two adults must accompany every excursion

• extra staff member for toilet runs

Parents and volunteers may be included in the adult child ratios, providing that the

authorised supervisor is

sure that they have the ability to supervise the children and have the appropriate

clearances (eg. criminal history clearance).

All staff members and other adults present at an excursion must be aware of the

correct procedure for supervising and assisting children across roads;

• Staff members must be positioned so that one staff leads the whole

group and another follows at the rear of the group.

2.9 Transport

Transport will be by bus or other public transport. Private vehicles are not to be

utilised.

2.10 Water Hazards

No excursions will take place near a river, lake or other place with a significant water

hazard. If an excursion to a public swimming pool is approved by the LDCC

Management Committee, a Risk Management Plan must be conducted and

permission be sort from the parents/legal guardian of the children.

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PARENT CONCERNS GRIEVANCE PROCEDURES

If you feel you have a grievance or are unhappy or uncomfortable with any aspect of

your child’s care, you are encouraged to discuss the concern, in the first instance,

with the educator caring for your child.

If this is not possible or appropriate or the matter is still unresolved, parents are

required to discuss the concern with their child’s Room Coordinator, the Director

should then be approached if still unresolved. Parents/caregivers are also able to

write to the Management Committee (preferably through the Director) if their

grievance is unable to be resolved at any other level. Confidentiality will be

respected at all times.

PARENTS IN CHILD CARE

Parents play an important and valuable role in the education of their child. All parents

have a great deal to offer.

We aim to make you feel a part of a group of adults who care for and educate your

child/children. If you wish to spend time with your child/children at the Centre, please

feel free to do so at any time. It might be an extra few minutes in the morning or

afternoon or a longer amount of time, this is up to you.

We encourage you to become actively involved in your child’s development by:

Reading the Parent Notice Board and Newsletters

Offering to share hobbies, interest and expertise you may have - (e.g.

gardening, playing an instrument)

Assisting with the maintenance and beautification of the Centre grounds by

attending working bees. Working bees, fundraisers and social get-togethers are held

regularly throughout the year. Please feel free to become involved in the Service in

any way you feel you can contribute.

A staff member or a member of the Management Committee will be happy to provide

more information.

Discussion and talks - we welcome any discussion with you regarding your child’s

development, or ideas for programs. Please feel free to ask any questions. Your

suggestions are also welcome.

Collecting junk materials - ice cream containers, boxes, egg cartons, cotton reels,

Magazines, paper, Chinese containers, wrapping paper, material scraps, beads,

feathers, seeds, carpet, curtains, cushions, dress-up materials, make up etc.

Suggestions - Please do not hesitate to pop in any suggestions you may have for

improvements, upgrading, programming or any other requests. We are happy to

hear any ideas or comments.

Resources - Parents are welcome to access any resources available. The Centre

has several informative books and videos for parents to access (free of charge)

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The Annual General Meeting is held in October each year. At this meeting an

overview of the past year is presented by the Management and Director. Parents are

asked then to consider becoming members of the new committee. This new

committee will oversee the running of the Centre for the next year.

Everyone is welcome to attend!

The Centre has many resources to assist parents in their new roles and urges

all parents to give serious consideration to joining the committee. The

Committee comprises of 13 members (11 members of the Centre and 2 staff

members).

Sub Committees are formed from the Management Committee and other interested

parents and are as follows:

• Fundraising

• Finance

• Staffing

• Policy

• National Quality Standards

• Grounds

• Nutrition

Parents can join these sub committees at any time during the year. It is an excellent

way of getting involved in your child’s Centre. Minutes taken from monthly meetings

are available in the foyer for all parents to read.

The policy of the Centre is one which encourages parents and staff to work in

partnership to provide the best possible education and care for each child. Parents

can approach staff at any time to talk about their child’s day or to share information

or concerns - informally or formally.

The Service is administered by a Management Committee consisting of parents and

staff. Decisions which affect any aspect of the running of the Service are made

together through information sharing and discussion. Management Committee

meetings are held monthly and all parents and caregivers are welcome to attend.

ILLNESS

Regulation - Hygiene

Sound hygiene practices are essential in maintaining the health of children. Infections

can be spread by a person who shows no sign of illness. Hand washing is one of the

most important ways of controlling infection. Staff role-model how and when to wash

their hands and when to wash the children’s hands. Remember, children learn by

watching you, they copy what they see adults doing. The basis of our policy and

practice is extracted from “Staying Healthy in Child Care”, an Australian Government

publication which is available in all rooms and at the office for your perusal.

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If your child is suffering from any infectious illness (e.g. chickenpox, vomiting,

diarrhoea, school sores, conjunctivitis) it is essential that you keep him/her at home

for the period specified by your doctor. It may be necessary to obtain an approval or

recommendation from your doctor in writing stating that your child is able to return to

the Centre.

Illness spreads quickly among young children so this expectation is to protect your

child and other children’s health. It may be necessary at any time to send a child

home if the Director feels he/she is not well enough to attend the Centre.

A child who displays the following symptoms may be required to leave the centre at

short notice:

1. A child who has diarrhoea.

2. A child who has been vomiting.

3. A child who has head lice.

4. A child who has inflamed or discharging eyes 5.

5. A child who has a temperature over 38 degrees.

IMMUNISATION POLICY

1. Policy Statement

The Loxton District Children’s Centre (LDCC) has a duty of care to ensure that all

persons are provided with a high level of protection during the hours of service

operation.

2. Implementation

The LDCC will provide information and encourage all children and staff to have up to

date/age appropriate immunisation in accordance with the current Australian Standard

Vaccination Schedule for the safety of themselves, other children, parents and staff.

Immunisation is not compulsory, however, it is important that parents and staff

members encourage immunisation.

Parents must supply up to date immunisation records to the centre. Staff must sight

and photocopy the child’s ‘blue’ health book to confirm immunisation details, or a

medicare print out of immunisations.

Any child who has not been fully immunised may be excluded from care in the event of

a breakout of a vaccine preventable disease for the duration of the outbreak

(depending upon advice from the public health unit). They may also not be eligible for

Child Care Benefits (CCB).

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Each child’s immunisation status is recorded on their enrolment form and parents are

required to update the information every 6 months via an “Update Form” which will be

sent home by the Director.

Parents are required to sign accepting full responsibility if their child is not immunised

(this is located on the enrolment form) or is treated with alternative treatments (e.g.

homeopathic).

Information about immunisation schedules will be made available to parents.

Parents will be notified via notices, emails, displayed in the foyer, Possum’s room,

Kangaroos room and Kookaburras room of any confirmed cases of infectious disease

at the Centre.

Staff are required to keep immunisations up to date for their own health and safety.

Procedure for children without immunisations

• Confirm case of disease/illness (medical certificate is required from a certified

medical practitioner

• Public health unit to be consulted –

Immunisation Program Officer

Riverland Division of General Practice Inc - Ph: 85823823

• Director to inform parents of decision to exclude child with disease/illness from

centre

• Contact Environmental Health Officer to inform them of illness/disease

Loxton Waikerie Council - Ph: 85848000

INFECTION AND EXCLUSION POLICY

Rationale

Infections are common in children and often lead to illness. Spending time in child

care centres and being exposed to a large number of children for some time,

provides an opportunity for infectious diseases to be spread. It is not possible to

prevent the spread of all infections and illness within child care centres. However, a

lot of illnesses from infectious disease can be prevented. The spread of certain

infectious diseases can be reduced by excluding a person who is known to be

infectious, from contact with others who are at risk of catching the infection.

We ask parents to respect the rights of other children by keeping their children home

when unwell.

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The Centre follows the guidelines set out in the publication of “Staying Healthy in

Child Care Preventing Infectious Diseases in Child Care- 5th edition”, Australian

Government National Health and Medical Research Council.

In the case of communicable diseases, an email will be sent to all families with the

fact sheet attached, a copy of the fact sheet will be displayed to inform

parents/caregivers in each room.

Children and adults who have a contagious illness will not be accepted at the Centre

and cannot return until the advised exclusion period is over – (refer to the

Recommended minimum exclusion periods for infectious conditions for schools,

preschools and child care centres on the fact sheet).

When children become ill at the Centre, staff realise that it is often difficult for the

parents to leave work, so every attempt is made to cater for the child’s needs.

Nevertheless, if it is considered a child is too unwell to remain at the Centre, then

the child must be collected immediately by either the parent or by the person(s)

listed as emergency contact. Please ensure that your listed emergency contact

person(s) is prepared to collect and care for your child when you are not available or

cannot be contacted.

If an infectious child is not collected by a parent or emergency contact person(s)

immediately, and in view of the visual signs of the illness, the staff may consider

seeking further medical attention via an ambulance. (Parents and guardians are

liable for any medical/hospital/ambulance expenses incurred).

APPENDIX 1 Exclusion Periods for Communicable

Diseases

Disease Incubation Period

Period of exclusion

Chicken Pox

(Varicella) 14-21 days Exclude until all blisters have dried. This is usually at

least 5 days after the rash first appeared in

unimmunised children and less in immunised children

Cold sores (Herpes simplex)

Exclusion is not necessary if the person is

developmentally capable of maintaining hygiene

practices to minimise the risk of transmission. If the

person is unable to comply with these practices they

should be excluded until the sores are dry. Sores

should be covered by a waterproof dressing where

possible.

Common cold 1-3 days There is no need to exclude a child with a common

cold, unless the child is unwell.

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Conjunctivitis 24-72 hours Exclude until the discharge from the eyes have

stopped unless doctor has diagnosed a non-infectious

conjunctivitis Medical certificate of recovery may

be required

Croup 2-4 days The child should stay at home until they are feeling well

Ear infections A child should not attend the centre while there is any fluid coming out of the ear. The child should stay at home until they are feeling well

Gastroenteritis (diarrhoea & vomiting)

Viral & bacterial 1-3 days Parasitic 5-15 days

Children are to be excluded from the centre until there

has not been a loose bowel movement or vomiting for

24 hours

Glandular Fever 4-6 weeks Nil

Hand, foot and mouth

disease

3-5 days Exclude until all blisters have dried

Hepatitis A 15-50 days Exclude until a medical certificate of recovery is

received, but not before 7 days after the onset of

jaundice or illness

Hepatitis B 2-6 months Exclusion is not necessary A child who is unwell may need to stay away until they

are feeling well

Hepatitis C 6-8 weeks Exclusion is not necessary. A child who is unwell may need to stay away until they

are feeling well

Head lice

Exclusion is NOT necessary if effective treatment is

commenced prior to the next day at child care. An effective treatment is when a treatment is used and all the lice are dead. A child does not need to be sent home immediately if

head lice are detected.

Disease Incubation Period

Exclusion Period

High temperature A high temp is a often an indicator of an oncoming

illness and for this reason we reserve the immediate

right to ask that a child with a high temperature be

removed.

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HIV variable Exclusion is not necessary Children who have developed impairment of immunity

should remain away from care during outbreaks of

serious contagious diseases, as they are more

susceptible to such infections.

Influenza 1-3 days The child should stay at home until they are feeling well

Measles 8-14 days Usually 10

Exclude for at least 4 days after the appearance of the

rash.

Meningitis

(bacterial)

Exclude until well and has received appropriate

antibiotics

Meningitis (viral)

Varies according to

the specific infectious

virus

Exclude until well

Meningococcal infection 3-4 days Exclude until an appropriate antibiotic has been

completed

Mumps 12-25 days Exclude the child from the centre for 9 days after the

onset of swelling

Ring worm / Tinea Exclude until the day after appropriate treatment has

commenced

Rubella (German measles)

14-21 days Exclude for at least 4 days after the appearance of the

rash and until the child feels well.

Scabies The child is to be excluded and may return to the

centre the day following treatment

School Sores

(Impetigo) 1-3 days Exclude until the child has received antibiotic treatment

for at least 24 hours Any sores on exposed skin should be covered with a

waterproof dressing.

Sore throats and strep

throat 1-3 days Exclude a child with a viral sore throat until the child is

feeling well Exclude a child with strep throat until they

have received antibiotic treatment for at least 24 hours

and they feel well

Thrush 2-5 days in infants Nil

Tuberculosis (TB) Excluded until a medical certificate from an appropriate

health authority is provided.

Whooping cough 7-10 days Exclude for 21 days from the onset of coughing or until

5 days of antibiotic treatment has been taken.

Worms variable Exclusion not necessary if treatment has occurred.

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