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NORTH CAROLINA AGRICULTURAL AND TECHNICAL STATE UNIVERSITY
Center for Leadership and Organizational ExcellenceDIVISION OF HUMAN RESOURCES
FALL 2017 Professional Development Catalog
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NCATCLOE001 Spring2017_Final.pdf 1 5/18/16 4:33 PM
NORTH CAROLINA AGRICULTURAL AND TECHNICAL STATE UNIVERSITY www.ncat.edu
A LAND-GRANT UNIVERSITY and A CONSTITUENT INSTITUTION of THE UNIVERSITY of NORTH CAROLINA
Dear Aggies:
It is my pleasure to welcome you to the 2017-2018 academic year. In alignment with North Carolina A&T State University’s Preeminence 2020 Strategic Goals, the Division of Human Resources is excited to present our Fall 2017 Professional Development Catalog. Our Catalog offers a series of innovative courses designed to target the three “Faculty and Staff of the Future” themes which are: Recruitment & Retention, Professional Development & Efficiency, and Collaboration, Innovation, and Engagement. In an effort to enhance professional development, the Division of Human Resources is launching an alternative credentialing system directly connected to the themes associated with Faculty and Staff of the Future. Upon the completion of a focus group conducted in March 2017, it became evident to Human Resources that our community knows and understands “Faculty and Staff of the Future” as a concept, however, there seems to be misconceptions of how to achieve this vision. As a way to create a pathway to achieve Faculty and Staff of the Future, the Center for Leadership and Organizational Excellence proposed a Digital Badge Credentialing System. A digital badge is an online representation of a “Faculty and Staff of the Future Achievement” earned through a detailed professional development program titled “AggiesLEAD.” Individuals who earn AggiesLEAD Digital Badges represent a set of competencies, achievements, and knowledge possessed by faculty and staff of the future at A&T. Badges can be shared with the community by displaying them through e-mail signatures, websites, blogs, social media, portfolios, and resumes. For more information regarding the AggiesLEAD program please visit our website. We are truly excited about our new learning and development strategy which includes our Professional Development Catalog, AggiesLEAD, and the Supervisory Development Program. All of our sessions are wide- ranging and designed to enhance talent and leadership development at A&T, we hope you can join us! We have a dynamic line-up of University and outside Consultants facilitating this Fall who will lead our course offerings. We are grateful for the many partnerships with senior administration, technology, faculty, and staff whose contributions and support have transformed learning and development at A&T. Course registration for the CLOE Professional Development Fall course offerings is now available on our website. If you have any questions please do not hesitate to contact the Center for Leadership and Organizational Excellence (CLOE) at (336)285-3767 or [email protected]. We thank Chancellor Harold L. Martin, Sr. and the Cabinet for their leadership and support of the workforce development strategic initiatives of the University.
Dr. Ericka Smith Vice Chancellor, Division of Human Resources
Division of Human Resources 1020 East Wendover Avenue Greensboro, NC 27405
Phone 336 334-7862 Fax 336 334-7477
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 1 | 24
Fall 2017 Course Offerings
CL‐007: Components Of A Good Manager.............................................................................................................................. 5
CL‐003: Conflicting Egos, Collaborative Negotiation & Conflict Management ....................................................................... 5
CL‐064: Customer Service Excellence ..................................................................................................................................... 6
O365112: Delivering Engaging Presentations ......................................................................................................................... 6
CL‐016: Disciplinary and Grievance Policies ........................................................................................................................... 7
CL‐001A: Building True Collaboration through Emotional Intelligence Part 1 (Self‐Awareness) .......................................... 7
CL‐001B: Building True Collaboration through Emotional Intelligence Part 2 (Self‐Management) ..................................... 8
CL‐001C: Building True Collaboration through Emotional Intelligence Part 3 (Social‐Awareness) ....................................... 8
CL‐001D: Building True Collaboration through Emotional Intelligence Part 4 (Relationship‐Management) ........................ 9
CL‐012: Ethics And Social Responsibility ................................................................................................................................. 9
FAC101: Fearless Facilitation ................................................................................................................................................ 10
CL‐023: Green Zone .............................................................................................................................................................. 10
CL‐042: How to Get Published .............................................................................................................................................. 11
CL‐006: Implicit Bias .............................................................................................................................................................. 11
CL‐021: Assessing and Understanding Intercutural Development ....................................................................................... 12
CL‐005: Building High Performance Teams: Five Dysfunctions of a Team ........................................................................... 12
CL‐004 Employee Motivation and Performance Management ............................................................................................ 13
CL‐040: Preparting For Retirement NC 401(k) & NC 457 ...................................................................................................... 13
CL‐032: Promotion & Tenure Committe Evaluation Seminar ............................................................................................... 14
CL‐008: Real Colors ............................................................................................................................................................... 14
CL‐061: Safe Zone LGBT Ally Development Training ............................................................................................................. 15
CL‐046: Stress Management and Productivity ...................................................................................................................... 15
CL‐065: Team Building .......................................................................................................................................................... 16
CL‐018: The Art of Critical Reflection .................................................................................................................................... 16
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 2 | 24
CL‐025: The Art of Giving and Receiving Feedback............................................................................................................... 17
CL‐036: Title IX (Responsible Employee Training for Reporting Sexual Misconduct) ........................................................... 17
CL‐020: Together We Make It Work ..................................................................................................................................... 18
CL‐066 Trauma‐Informed Practices And Self‐Care ............................................................................................................... 18
CL‐034 Understanding Generation Z .................................................................................................................................... 19
CL‐067: Unlawful Workplace Harassment/Sexual Harassment ............................................................................................ 19
CL‐017: Updates to VAWA and Clery Act .............................................................................................................................. 20
CL‐015: Workplace Violence ................................................................................................................................................. 20
CL‐029: Writing Position Descriptions for People Admin. .................................................................................................... 21
Aggie Mart ............................................................................................................................................................................ 22
Lynda.com ............................................................................................................................................................................. 22
IDSDE Workshops .................................................................................................................................................................. 22
Workplace Answers Courses ................................................................................................................................................. 22
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 3 | 24
Professional Development Matrix
Recruitment &
Retention
Colla
boration
Innovation &
Engage
ment
Professional
Deve
lopment
& Efficiency
Supervisory
Deve
lopment
Program
Class Date
CL-007: Components Of A Good Manager 11/7/2017
CL-003: Conflicting Egos, Collaborative Negotiation & Conflict Management
9/26/2017
CL-064: Customer Service Excellence 11/2/2017
O365112: Delivering Engaging Presentations 10/24/2017
CL-016: Disciplinary and Grievance Policies 9/13/2017
CL-001A: Building True Collaboration through Emotional Intelligence Part 1 (Self-Awareness)
8/22/2017
CL-001B: Building True Collaboration through Emotional Intelligence Part 2 (Self-Management)
8/25/2017
CL-001C: Building True Collaboration through Emotional Intelligence Part 3 (Social-Awareness)
8/29/2017
CL-001D: Building True Collaboration through Emotional Intelligence Part 4 (Relationship-Management)
8/31/2017
Equal Employment Opportunity (EEODF) 10/18/2017
CL-012: Ethics And Social Responsibility 12/5/2017
FAC101: Fearless Facilitation 12/1/2017
CL-023: Green Zone 9/22/2017
CL-042: How to Get Published 11/16/2017
CL-006: Implicit Bias 9/8/2017
CL-037: Increasing Your Personal Productivity 10/17/2017
CL-021: Assessing and Understanding Intercultural Development 11/9/2017
CL-005: Building High Performance Teams: Five Dysfunctions of a Team
10/12/2017
CL-004 Employee Motivation and Performance Management 8/30/2017
CL-032: Promotion & Tenure Committee Evaluation Seminar 8/29/2017
CL-008: Real Colors 10/31/2017
CL-040: Preparting For Retirement NC 401(k) & NC 457 10/10/2017
CL-061: Safe Zone LGBT Ally Development Training 12/12/17
CL-046: Stress Management and Productivity 11/14/2017
CL-065: Team Building 10/27/2017
CL-018: The Art of Critical Reflection 10/26/2017
Trauma-Informed Practices And Self-Care (Managing Secondary Trauma)
12/7/17
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 4 | 24
Professional Development Matrix
Recruitment &
Retention
Colla
boration
Innovation &
Engage
ment
Professional
Deve
lopment
& Efficiency
Supervisory
Deve
lopment
Program
Class Date
CL-025: The Art of Giving and Receiving Feedback 9/12/2017
CL-036: Title IX (Responsible Employee Training for Reporting Sexual Misconduct)
CL-020: Together We Make It Work
CL-066 Trauma-Informed Practices And Self-Care 12/7/2017
CL-034 Understanding Generation Z 9/19/2017
CL-067: Unlawful Workplace Harassment/Sexual Harassment
9/12/2017
CL-017: Updates to VAWA and Clery Act 10/3/2017
CL-015: Workplace Violence 10/19/2017
CL-029: Writing Position Descriptions for People Admin.
9/19/17
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 5 | 24
CL‐007: Components Of A Good Manager In this Training we will outline ten tips on “what makes a good manager” and discuss some common
managerial encounters: You’ve had bad managers, and felt you could do their job better. You are a new
manager and don’t know what you’re doing. You are a new manager and just want a little respect. You are a
new manager and you miss your old non-managerial responsibilities. You wish the University offered new
managers some training. You wonder whether training would actually help? There’s hope and we’ll discuss
tools to help combat some of these issues. Although, it is difficult to quantify the precise cost of supervisory
deficiencies, even a small deficiency could result in a loss of billions of dollars. Data indicates that this problem
involves more than ‘a small percentage’ and real costs could be considerably larger because managers have
a huge impact on turnover and retention. A well-trained manager is confident in his/her role and has the ability
to motivate staffers to perform to the best of their abilities.
Facilitator: Dr. Ericka M. Smith, Vice Chancellor, Division of Human Resources (DHR)
Date Time SDP Length Location
11/7/2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 009
CL‐003: Conflicting Egos, Collaborative Negotiation & Conflict Management
This course allows participants to grasps various communication techniques to handle tough situations.
Through an array of practice techniques, participants gain awareness on their own conflict handling style when
working with others with differing styles. Participants are also provided opportunities to identify barriers to
interpersonal issues which cause difficult conversations and discover how these barriers can result in
productive and unproductive relationships.
Facilitator: Darryl Spivey, Senior Faculty, Center for Creative Leadership
Date Time SDP Length Location
9/26/2017 10:00 – 12:00:00 PM Yes 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 6 | 24
CL‐064: Customer Service Excellence
This two hour interactive workshop offers participants the opportunity to learn key aspects of the Customer
Service Excellence Model and discovery what it takes to achieve excellence in customer service. Participants
will also identify top companies who demonstrate customer service excellence. Upon completion of the course
participants will have the tools to share and begin to implement the Excellence in Customer Service Model in
their respective departments.
Facilitator: Ernestine Taylor, President ET Consulting and Executive Coaching, Adjunct Faculty, Center for
Creative Leadership
Date Time SDP Length Location
11/2/2017 10:00 – 12:00:00 PM Yes 2:00 Hours 1020 Wendover G 009
O365112: Delivering Engaging Presentations
Have you experienced a tedious PowerPoint presentation? Want to learn some pointers to help engage your
audience? This workshop will focus on best practices to keep all types of learners connected with your
message. Learn to include a meaningful hook, create impactful infographics, combine significance, simplicity
and delivery, increase participation with activities and use PowerPoint as an effective visual aid.
Facilitator: Sara Nevedal, Technology Trainer, Information Technology Systems (ITSDE)
Date Time SDP Length Location
10/24/2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 7 | 24
CL‐016: Disciplinary and Grievance Policies
It is the intent of North Carolina A&T State University to provide its employees and management a fair, clear
and useful tool for correcting and improving performance problems, as well as offer a process to assist
management in handling cases of unacceptable personal conduct. When just cause exists, any non-career or
career status employee may be warned, demoted, suspended without pay, or dismissed by NC A&T State
University. An informative review of the Disciplinary Policy and Grievance Procedures that is applicable to
SPA employees. Participants will gain a solid understanding of what they should know when disciplinary action
is needed. Facilitators: Ms. Sylvia Anderson & Ms. Linda Mangum,
Facilitator: Linda Mangum, Director of Employee Relations\AAO & Employee Relations Counselor,
Division of Human Resources
Date Time SDP Length Location
9/21/2017 10:00 – 11:30:00 AM Yes 1:30 Hours 1020 Wendover G 009
CL‐001A: Building True Collaboration through Emotional Intelligence
Part 1 (Self‐Awareness) Research on leadership over the past two decades indicates that the emotional intelligence (EI) of leaders
matters twice as much as cognitive abilities such as IQ or technical expertise. EI is not in opposition to IQ but
it is an extension of the individual’s potential to succeed in a people-oriented environment. This workshop will
help participants to understand his/her moods, emotions (i.e. what drives you) while enlightening individuals
on the impact their moods and emotions have on other people. This is a 4-part course, it is preferred you take
all four sections however if you are unable, feel free to enroll for those you are able to attend.
Facilitator: Ericka Gonzalez-Smith, Director, Center for Leadership and Organizational Excellence, Division
of Human Resources
Date Time SDP Length Location
8/22/2017 10:00 – 12:00:00 PM Yes 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 8 | 24
CL‐001B: Building True Collaboration through Emotional Intelligence
Part 2 (Self‐Management) Part 2 of this 4-part series on Emotional Intelligence, this workshop will help participants understand his/her
ability to control or redirect behavior / mood, gauge flexibility when circumstances change, and determine how
to strive for personal best. This is a 4-part course. It is preferred you take all four sections, however if you are
unable feel free to enroll for those you are able to attend.
Facilitator: Ericka Gonzalez-Smith, Director, Center for Leadership and Organizational Excellence, Division
of Human Resources
Date Time SDP Length Location
8/25/2017 10:00 – 12:00:00 PM Yes 2:00 Hours 1020 Wendover G 009
CL‐001C: Building True Collaboration through Emotional Intelligence
Part 3 (Social‐Awareness) Part 3 of this 4-part series on Emotional Intelligence, this workshop will help participants become more aware
of other people’s emotions, needs and perspectives as well as provide insight into areas such as goal
development and maintaining optimism even in the face of failure. This is a 4-part course. It is preferred you
take all four sections however if you are unable, feel free to enroll for those you are able to attend.
Facilitator: Ericka Gonzalez-Smith, Director, Center for Leadership and Organizational Excellence, Division
of Human Resources
Date Time SDP Length Location
8/29/2017 10:00 – 12:00:00 PM Yes 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 9 | 24
CL‐001D: Building True Collaboration through Emotional Intelligence
Part 4 (Relationship‐Management) The final workshop in this 4-part series on Emotional Intelligence, will help the participant engage in self-critical
analysis regarding the quality of response to the emotional reactions of others as well as the depth of cultural
sensitivity when dealing with other people. This is a 4-part course. It is preferred you take all four sections
however if you are unable, feel free to enroll for those you are able to attend.
Facilitator: Ericka Gonzalez-Smith, Director, Center for Leadership and Organizational Excellence, Division
of Human Resources
Date Time SDP Length Location
8/31/2017 10:00 – 12:00:00 PM Yes 2:00 Hours 1020 Wendover G 009
CL‐012: Ethics And Social Responsibility
Effective leaders must understand how the success of their organizations is intertwined with broader ethical
and social issues. And they must recognize that sustainable economic and institutional growth is not possible
without considering the needs and demands of broader society. This workshop will provide participants with
practical business principles that will help them identify and act on the ethical and social dimensions of
business issues. Facilitator: Dr. Ericka Smith, Vice Chancellor, Division of Human Resources.
Facilitator: Dr. Ericka Smith, Vice Chancellor, Division of Human Resources (DHR)
Date Time SDP Length Location
12/5/2017 2:00 – 4:00:00 AM Yes 2:00 Hours 1020 Wendover G 007
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 10 | 24
FAC101: Fearless Facilitation
Be fearless and let your learners lead! Whether you have years of facilitation experience or are new to the
concept, you will learn how to develop presentations that will set the stage to include and connect with your
audience. Encourage memorable “Ah ha” moments with your audience and learn how to regain participation
when they grow silent, argumentative or veer too far from the learning objectives.
Facilitator: Sara Nevedal, Technology Trainer, Information Technology Systems (ITSDE)
Date Time SDP Length Location
12/1/2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 009
CL‐023: Green Zone
GreenZone is an interactive training presentation designed to ensure that university faculty and staff are
knowledgeable about some of the issues and concerns faced by military-affiliated students and are better able
to relate with and understand the experience of these students. With GreenZone training, participants are not
expected to be experts who can “solve” problems for military-affiliated students. The presentation simply
provides some tools and information that will help faculty and staff better serve the community of students who
have given their own service to our nation's armed forces.
Facilitator: Brad Wrenn, Coordinator, Veterans Resource Center, University North Carolina Greensboro
Date Time SDP Length Location
9/22/2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 11 | 24
CL‐042: How to Get Published
There are as many ways to write a journal article as there are article writers. But having a plan and a toolkit
for writing journal articles can boost your productivity. This workshop will start off with Nina Exner giving an
overview of how to respond to journal requirements and avoid “predatory” journals. As a group, we will talk
about different types of articles in the disciplines and their role in productive article writing. Ms. Exner will
present strategies of productivity, to keep your writing productive. Then we will work together on building
strategies for selecting and writing in different levels of journals, so that the journals’ quality matches your
advancement through your careers. The workshop's content will be tailored to participants' interests, so please
be ready to discuss a range of publishing questions.
Facilitator: Nina Exner, Library Services, North Carolina A&T State University.
Date Time SDP Length Location
11/16/2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 009
CL‐006: Implicit Bias
This workshop will introduce the audience to understanding how the mind operates unconsciously, particularly
in the social world. The talk will review research and data on "implicit bias", biases in behavior that may arise
without conscious awareness or intention. The workshop will focus on how implicit biases relate to social
disparities in the real world, and will also include several group demonstrations. Finally, the presentation will
go over different avenues that research tells us what we can use do to combat unwanted implicit biases in our
behavior.
Facilitator: Dr. Jordan Axe, Research Associate, Project Implicit
Date Time SDP Length Location
9/8/2017 2:00pm – 5:00pm 3:00 Hours TBD
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 12 | 24
CL‐021: Assessing and Understanding Intercutural Development
The Center is offering this workshop designed to support faculty and staff in increasing awareness of their own
cultural background and heightening their intercultural sensitivity (a lifelong learning experience). This three-
hour workshop centers around Milton Bennett's Developmental Model of Intercultural Sensitivity (DMIS), a
model of the development of one's worldview structure. According to Bennett, "The underlying assumption of
the model is that as one's experience of cultural difference becomes more sophisticated, one's competence
in intercultural relations potentially increases." Participants will complete the 30-minute online Intercultural
Development Inventory (IDI) prior to attending the workshop and will interact with others in the workshop to
explore ways to increase their intercultural awareness.
Intended audience: All employees interested in incorporating intercultural competency into curriculum and/or
into their daily professional/personal lives.
Facilitator: Dr. Penelope Pynes, Associate Provost, International Programs Center, University North
Carolina Greensboro.
Date Time SDP Length Location
11/9/2017 2:00 – 5:00:00 AM 3:00 Hours 1020 Wendover G 009
CL‐005: Building High Performance Teams: Five Dysfunctions of a Team
Have you ever been on a dysfunctional team? Were you frustrated? Overcoming the 5 Dysfunctions of a Team
is a map to understand and lead your team towards high performance. On the way you will learn how to build
trust through vulnerability, share the diversity of perspectives of team members, and then make commitments
of how to move forward. Holding each other accountable and focusing on team results instead of individual
silos will round out the session.
Facilitator: John Berkley, President, Competitive Edge, Inc.
Date Time SDP Length Location
10/12/2017 9:00 – 12:00:00 PM Yes 3:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 13 | 24
CL‐004 Employee Motivation and Performance Management
The new SHRA Performance Appraisal Policy will be implemented April 1, 2017. This new program has many
key changes that will affect the evaluation process for SHRA employees. To ensure a successful transition in
the management of this program, training opportunities are being offered for all SHRA, EHRA Non-Faculty,
and EHRA Faculty managers/supervisors, as well as SHRA employees. It is imperative that managers and
supervisors participate in the training and strongly encourage SHRA employees to partake in the training to
understand how you will now be evaluated.
Facilitator: Christine Sidifall, Employee Relations Counselor, Division of Human Resources
Date Time SDP Length Location
8/30/2017 10:00 – 11:30:00 AM Yes 1:30 Hours 1020 Wendover G 009
CL‐040: Preparting For Retirement NC 401(k) & NC 457
In just a small amount of time, you can learn about what simple steps you can take today to help give yourself
a more secure financial future.
Facilitator: Tammy Uzzell, Regional Retirement Counselor, Prudential Retirement NC
Date Time SDP Length Location
10/10//2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 007
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 14 | 24
CL‐032: Promotion & Tenure Committe Evaluation Seminar
. The aim of this workshop is for participants to become more aware of strategies that can be used to review
and evaluate reappointment, promotion and/or tenure as well as post tenure packages. The intended audience
is tenured faculty members and administrators that are or will be participating in the promotion and tenure or
post tenure review process. Participants will be able to assess the quality of teaching effectiveness, assess
the quality of research and creative works, assess the quality of university service and community
engagement, and evaluate the quality of the overall electronic portfolio.
Facilitators: Dr. Craig Rhodes, Interim Dean, College of Arts, Humanities, and Social Sciences.
Date Time SDP Length Location
8/29/2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 009
CL‐008: Real Colors
The basis of this workshop is the Real Colors® Personality Type Test: a user-friendly, intuitive tool that
identifies four personality types common to all people—Gold, Green, Blue, and Orange. It all begins with the
Real Colors workshop, in which participants:gain an understanding of the four colors (each corresponding to
a personality type). Participants will discover where they fall as an individual on the Real Colors spectrum,
they will learn to recognize characteristics of each of the four colors and discuss with fellow workshop
participants what it's like to be each color. From the very beginning, participants begin to see the world from a
new perspective…and have fun doing it! The Fundamentals workshop is the foundation for advanced
workshops designed to address common organizational topics such as stress, workplace issues, teams, and
leadership
Facilitator: Donna Harris, SHRA Recruitment Coordinator, Division of Human Resources
Allison Chisholm, Staffing Services Manager, Division of Human Resources
Date Time SDP Length Location
7 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 007
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 15 | 24
CL‐061: Safe Zone LGBT Ally Development Training
Participants will develop basic language and skills to effectively support LGBTQ individuals. This training will
assist participants in understanding the unique experiences of LGBTQ individuals and students in a diverse
society. Participants will also learn clear ways to create systems to support LGBTQ people as emerging allies.
Participants will develop basic language and skills to effectively support LGBTQ individuals. This training will
assist participants in understanding the unique experiences of LGBTQ individuals and students in a diverse
society. Participants will also learn clear ways to create systems to support LGBTQ people as emerging allies.
The Safe Zone program’s overall objective is for Safe Zone allies to utilize their gained knowledge and skills
to foster a supportive and safe atmosphere for LGBTQ students, faculty, and staff.
Facilitator: LaKisha Ellison, Clinical Counselor/Case Manager, North Carolina Agricultural & Technical State
University
Date Time SDP Length Location
11/14/2017 1:00 – 4:00:00 AM 3:00 Hours 1020 Wendover G 009
CL‐046: Stress Management and Productivity
In a fast-paced world and outcome-based work-place, stress can take its toll on both the employee and the
bottom-line of the company. Failure to identify and manage work/life imbalance can have ramifications on the
worker’s health, family and society. This in turn can trigger and/or complicate past or present life-issues,
resulting in a cascade of absenteeism, presenteeism, accidents and disability claims, and soaring healthcare
costs. This workshop will identify strategies for managing stress and increase overall well-being and
productivity.
Facilitator: Sammy Ngetich, Clinical Counselor/Professional Development and Research Coordinator, North
Carolina Agricultural & Technical State University
Date Time SDP Length Location
11/14/2017 1:00 – 4:00:00 AM Yes 3:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 16 | 24
CL‐065: Team Building
If you want your team to increase performance, maintain harmony, and sharpen focus on Preeminence 2020
goals, then this session is for you. In this 3 to 4 hour class, participants will learn about themselves, their team
members, and how to successfully work together to achieve common goals. Approximately a week before the
class, participants will be asked to take the DISC profile, an attribute inventory based on the ground-breaking
work of Harvard-educated artist, attorney, and psychologist William Marston. You will receive instructions on
how to complete this assignment by email. We will use the Disc Profile to learn about your personality
attributes and those of your co-workers. Then, based upon those attributes, we will discuss strategies for
successful interactions between team members. You will learn how to begin to understand your own
workplace behavior, and how best to interact with colleagues based upon your collective personality traits.
Facilitator: Garion Bunn, President and Founder, Engaged Leaders
Date Time SDP Length Location
10/27/2017 9:00 – 12:00:00 PM Yes 3:00 Hours 1020 Wendover G 009
CL‐018: The Art of Critical Reflection
The “The Art of Critical Reflection” workshop is designed to challenge us to consider reframing our view of
critical reflection. The education theorist and philosopher John Dewey began writing over 100 years ago about
the process by which we make meaning of our experiences. He called this process “critical reflection”. Critical
reflection is the process by which we learn, analyze and develop deeper understanding of our experiences.
By integrating reflective practices into learning opportunities, we are challenged to become disciplined, critical
thinkers, who are willing and able to ask themselves the tough questions about our connections and
interactions with others. Critical reflection is intellectually complex and should be learned, taught, and practiced
through structured activities that promote personal, academic, and civic growth. By participating in guided,
reflective practices, we will be challenged to intellectually examine, analyze, and engage with our experiences
in a very meaningful and authentic way.
Facilitator: Lauren Cunningham, Assistant Director, Academic Service-Learning, The Office of Leadership
and Service-Learning at University North Carolina Greensboro
Date Time SDP Length Location
10/26/2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 17 | 24
CL‐025: The Art of Giving and Receiving Feedback
Feedback is a part of how we work. It can be a simple comment on a piece of work or can be a more detailed and structured discussion about how we are going and what we could do even better. In this course participants will learn various feedback methods and the impact of receiving feedback.
Facilitator: Frannie Varker, Assistant Director, Recreation & Wellness Director, Team QUEST
Date Time SDP Length Location
9/12/2017 3:00 – 5:00:00 AM 2:00 Hours 1020 Wendover G 009
CL‐036: Title IX (Responsible Employee Training for Reporting Sexual Misconduct)
Title IX of the Education Amendments of 1972 is a federal law that prohibits discrimination on the basis of sex
in education programs and activities and in employment. Title IX applies to all colleges and universities that
receive federal financial assistance, either directly or indirectly. Although Title IX is perhaps best known for
its mission to achieve gender equity in athletic programming, its protections are actually much broader in
scope. The law applies to all forms of sexual discrimination, including sexual harassment, sexual assault and
sexual violence at education institutions. The first step to a successful implementation of an effective
institutional response and a compliant Title IX program requires the education of faculty and staff.
Facilitator: Veronica Sills, Assistant Title IX Coordinator, Title IX Office, Division of Human Resources.
Date Time SDP Length Location
9/15/2017 9:00 – 11:00:00 AM Yes 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 18 | 24
CL‐020: Together We Make It Work
This course is designed to provide employees with the basic principles of diversity and explore how to
effectively communicate with an increasingly diverse workforce, as well as understand its relationship to
productivity. It will provide an overview of federal and state laws and University policies. Each employee can
reach their full potential and contribute to the overall success of the organization.
Facilitator: Linda Mangum, Director of Employee Relations/AAO & Employee Relations Counselor, Division
of Human Resources.
Date Time SDP Length Location
10/5/2017 9:00 – 11:00:00 AM Yes 2:00 Hours 1020 Wendover G 009
CL‐066 Trauma‐Informed Practices And Self‐Care
Many first-responders, who intervene in crisis situations, are men and women who put everything on the line
to save and serve humanity. But we often fail to see scars in their lives that show the impact of working with
the victims of trauma or dealing with the trauma itself. Are there Trauma-Informed strategies for balancing
sensitivity to the victim’s mental status, following the trauma, and securing the needed information for
prosecuting the offender? What self-care strategies can they also use in dealing with secondary trauma?
Following this training, participants will be able to:
• Understand the impact of Trauma on the Brain and victim behavior
• Utilize Trauma-Informed strategies in victim interviewing
• Identify symptoms of Vicarious (secondary) Trauma
• Have effective Self-care skills for dealing with vicarious Trauma
Facilitator: Sammy Ngetich, Clinical Counselor/Professional Development and Research Coordinator,
North Carolina Agricultural & Technical State University
Date Time SDP Length Location
12/7/2017 10:00 – 12:00:00 PM 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 19 | 24
CL‐034 Understanding Generation Z
Generation Z (also known as Centennials, iGeneration, iGen) is the demographic cohort after the Millennials. Participants will explore all the significant aspects of this generation. Considering that it took years for employers to adjust to millennials' specific traits and expectations, it's crucial now that they take a step back to understand how they can adapt to this younger wave of talent. Learn how Generation Z differs from previous generations and how to communicate best with Generation Z.
Facilitator: Tiffany Darden, Senior Manager Field Marketing, Sodexo.
Date Time SDP Length Location
9/19/2017 10:00 – 11:30:00 AM 1:30 Hours 1020 Wendover G 007
CL‐067: Unlawful Workplace Harassment/Sexual Harassment
Harassment is a form of employment discrimination that violates several federal and state laws. Prevention is the best tool to eliminate harassment in the workplace. In this class, you will learn about the types of harassments and the appropriate steps to prevent and correct unlawful harassment.
Facilitator: Linda Mangum, Director of Employee Relations/AAO & Employee Relations Counselor, Division
of Human Resources
Date Time SDP Length Location
9/20/2017 10:00 – 11:30:00 AM 1:30 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 20 | 24
CL‐017: Updates to VAWA and Clery Act
The Violence Against Women Act of 1994 (VAWA) is a United States federal law, The Act provides funding
towards the investigation and prosecution of violent crimes against women, imposes automatic and mandatory
restitution on those convicted, and allows civil redress in cases prosecutors chose to leave un-prosecuted.
On March 7, 2013, President Obama signed a bill that strengthened and reauthorized the Violence Against
Women Act. Included in the bill was the Campus Sexual Violence Elimination Act (Campus SaVE), which
amends the Jeanne Clery Act and affords additional rights to campus victims of sexual violence, dating
violence, domestic violence, and stalking. Every post-secondary institution participating in Title IV financial
aid programs will be required to adhere to a host of rules and regulations regarding these laws. This training
will educate faculty and staff on the direct impact these laws have on the campus of NC A&T State University.
Facilitator: Veronica Sills, Assistant Title IX Coordinator, Title IX Office, Division of Human Resources
Adenike Heyliger, Clery Compliance Coordinator
Date Time SDP Length Location
10/3/2017 10:00 – 12:00:00 PM Yes 2:00 Hours 1020 Wendover G 007
CL‐015: Workplace Violence
Committing violent acts, whether on-duty or off-duty, has the potential to influence an employee's ability to
perform their job. This workshop will look at the University's Workplace Violence Policy that was implemented
by the guidance of the Federal Occupational Safety and Health Act of 1970. In this course you will learn how
to recognize escalating behaviors or warning signs of violence, ways to prevent volatile situations, standard
response for violent situations, location of safety devices, reporting acts of violent behaviors, and available
resources available to you.
Facilitator: Linda Mangum, Director of Employee Relations/AAO & Employee Relations Counselor, Division
of Human Resources.
Date Time SDP Length Location
10/19/2017 10:00 – 11:00:00 AM 1:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 21 | 24
CL‐029: Writing Position Descriptions for People Admin.
Position descriptions form the basis for many HR actions including: compensation, hiring, and performance
based actions. It is essential that supervisors include important duties, organizational relationships, and
essential knowledge in position descriptions. Class participants will learn the responsibilities for writing position
descriptions; understand the format requirements for positions; and understand the basic principles and
application of classification standards and guidelines.
Facilitator: Shakina Dillard, Talent Solutions Manager, Division of Human Resources
Date Time SDP Length Location
9/19/2017 10:00 – 12:00:00 PM Yes 2:00 Hours 1020 Wendover G 009
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 22 | 24
Additional Professional Development Offerings
Aggie Mart These workshops will provide new participants with the fundamentals necessary to enable them to approve
requisitions/invoices in AGGIE‐MART. Participants will also be provided with the basic fundamentals necessary to create a
cart or a requisition in AGGIE‐MART by shopping from the vendor’s website, an online catalog, or using a quote
from the vendor.
How to Enroll
Click here to register
Contact
Wendelin Douglas, 285‐2985, [email protected]
Lynda.com All students, faculty and staff now have access to Lynda.com. Lynda.com offers access to IT and business skills, books, and other
online learning assets all designed to enhance business and technical skills. All benefits‐eligible University employees as well as
students have free, 24 x 7 access. To login to your account click here. Use your OneID credentials to access the system.
For additional information contact Sara Nevedal, [email protected], 336‐285‐4493.
IDSDE Workshops
Through workshops, learning communities and consultations, ITSDE works with faculty, staff, and students offering support for
technology adoption and innovation. Sign up for hands‐on training with Adobe Creative Suite, Microsoft Office and Multimedia
Applications. Instructional Technology training is also available for tools like Blackboard and other online teaching tools. To view
course offerings and to register click here
Take your skills to the next level with inspiring workshops!
Workplace Answers Courses
Workplace Answers provides engaging online compliance training. For more information and registration contact Linda Mangum,
Director of Employee Relations/AAO/Title IX Coordinator, ([email protected]) 336.285.3769. The following is a list of available
courses.
Code of Conduct for Higher Education
This course teaches employees about code of conduct topics that provides guidance to employees on how to act ethically at all times.
The participant will navigate through complex ethical situations, understand why code of conduct policies are important and how
confidentiality relates to investigations. The course will provide examples of real‐life consequences of conduct violations.
Conflict Resolution
The benefit of this course is to train on conflict resolution strategies, examine different kinds of conflicts in the workplace, and
explore various solutions to conflict situations. The concepts of this course will help the trainees to recognize helpful and harmful
conflicts and know how to face conflict head‐on.
Professional Development Catalog – Fall 2017
The Center For Leadership And Organizational Excellence Page 23 | 24
Workplace Answers (continued courses)
EEO Laws and Discrimination Prevention
The EEO Laws course explains the equal employment opportunity (EEO) laws and covers protected categories by federal, state, and
local laws. It also explains prohibited employment practices, including unlawful harassment and discrimination, and details the
investigation process and protection from retaliation. The course offers additional information that is crucial for supervisors,
including interviewing, hiring, discipline, and firing.
FERPA for Higher Education
Faculty and staff will receive a comprehensive overview of FERPA, including interaction of other laws with FERPA. The employee
will explore in depth the types of student information protected by FERPA. In this course, you will also learn about your
responsibility to maintain confidentiality of student information and records.
Interviewing for Higher Education Hiring Committees
This course trains employees in basic interview skills and familiarizes employees with the legal and ethical pitfalls to avoid in the
interviewing process in how to ask the right questions, what to do during the interview, inadvertently creating legal risks, and
which actions to take before making an offer. The Lawful Hiring course is a complementary course. Therefore, it is recommended
that you take both courses.
Lawful Hiring
In this course, employees will learn how to make knowledgeable hiring choices and how to navigate the hiring process by avoiding
potential legal and personnel problems. Other features in this course include how to find the best employee, how to spot red flags in
applications, and how to conduct a legally proper interview. The Interviewing for Higher Education Hiring Committees course is a
complementary course. Therefore, it is recommended that you take both courses.
Preventing Discrimination and Sexual Violence: Title IX, VAWA AND Clery Act for Faculty and Staff
In this course, faculty and staff will learn of their responsibilities as mandated by Title IX and other federal laws. The learner will
cover definitions and complexities regarding consent, how faculty and staff can avoid re‐victimization, and an explanation of
components and goals of the laws prohibiting sexual violence, sexual assault, dating violence, intimate partner violence, domestic
violence and stalking.
Respect and Inclusion Series: Transition to Respect
A unique, respectful, cutting edge course that provides a comprehensive understanding of transgender issues that helps an
employee understand their transgender coworkers. This course will provide clear guidance on which pronouns to use with
transgender people and assist in managing gender transitions during employment. You will learn guidance regarding respectful
language.
Title VI for Higher Education Faculty and Staff
Teaches all faculty and staff their legal requirements under Title VI by educating on what could be discrimination. Faculty and staff
will learn about their responsibilities under the law, increase their accountability, and how to apply the law in the different facets of
academic life.
Unlawful Harassment prevention for Higher Education Staff
This course educates faculty and staff on how to recognize and report potential harassment early and teaches employees their role in
contributing to a harassment‐free environment. Some of the key course concepts are definitions of what constitutes unlawful
harassment and an explanation of how to identify and resolve instances of harassment.
Professional Development Catalog – Fall 2017
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