center for digital education - cunyit15 keynote presentation - susan grajek

7/21/2019 Center for Digital Education - CUNYIT15 Keynote Presentation - Susan Grajek

http://slidepdf.com/reader/full/center-for-digital-education-cunyit15-keynote-presentation-susan-grajek 1/62

Higher Education’s

Top 10 IT Issues:Using IT as a

Strategic

Differentiator

14th Annual CUNY IT Conference Susan Graje



1. Information Security

2. Optimizing Educational Technology

3.

Student Success Technologies 4. IT Workforce Hiring and Retention

5. Institutional Data Management

6.

IT Funding Models

7.

BI and Analytics 8.

Enterprise Application Integrations

9. IT Organizational Development

10. E-Learning and Online Education

TOP TEN IT ISSUES OF 2016




Three Themes

1.

Information Security

2.

Optimizing Educational Technology

3.

Student Success Technologies

4.

IT Workforce Hiring and Retention

5.

Institutional Data Management

6.

IT Funding Models

7.

BI and Analytics

8.


9.

IT Organizational Development

10.

E-Learning and Online Education


Three Themes




DIVEST




REINVEST



The Purpose Alignment Model

DIFFERENTIATE

Source: Niel Nickolaisen, Aligning to Purpose. EDUC




Relevant Major Trends for 2016: E-learning and Anal

•

!"#"$%&'()* %),'-'.*$/"0'*1• 2*#)&3&'-) %

• !"#" '*#)1&

• 5,4()$6)"&*

•

76'33)% ,6"-

• 2("68"4.*

'*-#&8,4.*"

• =)&-.*"6'>)% 6)"&*)%

• ?*#)&*)# .9




Relevant Major Trends for 2016: Running IT

• A.('*1 #. #:) ,6.8%

•

?*,&)"-'*1 ,./36)B'#;• C'-#.&',"6 -)&(',)-

• D8-'*)-- 3&

• E:"&)% -)&(

• F:"*1'*1 )*

"&,:'#),#8&)

• E)&(',) /"*• 51'6) "33&.",:)- #. ,:"*1)

•

D'/.%"6 ?@

• !)(G3- /.()/)*#

• G3)* -#"*%"&%-

• @)6)H.&0'*1 9.& -#"I



E..*)-# #. /"#8&)

Strategic Technology Adoption across IT Domain Areas

=",) .9 "%.34.*

5 %

. 3 4 . *

6 ) ( ) 6 < ;

J K

L M N J K

F6.8% -.8&,'*1

@)",:'*1 "*% 6)"&*'*1E),8&'#; "*% 3&'(",;

O)-)"&,: "*%

-,:.6"&-:'3P !O-

E.,'"6N3)&-.*"6

A.<'6)

?*9&"-#&8,#8&) "*% .3)&"4.*-

Q&.H'*1

E6.H2B3)&'/)*#"6

2/)&1)*#

AO)-)"&,: "*% -,:.6"&-:'3P "66




E-Learning and Online Education: scalable &well-resourced e-learning services, facilities, &10




E-Learning and Online Education: scalable &well-resourced e-learning services, facilities, &

WHAT WE KNOW

10

B fit f l i



Benefits of e-learning

Source: Bichsel, J. The State of E-learning in

I t f l i i hi h d ti



Importance of e-learning in higher education




Prevalence




Why institutions are not investing in e-learning


C b l i



Concerns about e-learning


Wh t t d t t f



What students want more of…

Sources: 2015 ECAR student and faculty s

JRS

TKS

UKS UKSUUS

VKS

26),#&.*',

-#8%)*#

3.&W.6'.-

2$<..0- .& )$

#)B#<..0-

F.66"<.&"4.*

#..6- 9.&

6)"&*'*1

Q"/)- "*%

1"/'X,"4.*

YAE 7&)) H)<$

<"-)% ,.*#)*#

Y),#8

,"3#8

d h t f lt t h l ith



…and what faculty want more help with…

Sources: 2015 ECAR student and faculty s

JRS

TKS

UKS UKSUUS

VKS

TUSUJS UZS UUS UUS

VKS

26),#&.*',

-#8%)*#

3.&W.6'.-

2$<..0- .& )$

#)B#<..0-

F.66"<.&"4.*

#..6- 9.&

6)"&*'*1

Q"/)- "*%

1"/'X,"4.*

YAE 7&)) H)<$

<"-)% ,.*#)*#

Y),#8

,"3#8



E learning maturity



E-learning maturity

Source: 2014

!

#

$

%

&

'()*+,-.

/0123()(-24

.2-5367+4 )(8

)--2..696*67+

:360367+;(<)<2=2(7

>?23),0()*

2@2-,12(2..

!"#$%&'() +,-

.$/$(&("0$

1$2%$)

3(%(4$)

5/6789$)

>123)*

=)75367+

$B&&





E-Learning and Online Education: scalable &well-resourced e-learning services, facilities, &

BOTTOM LINE:

E-learning should be driven by a strategy that a

your mission, culture, and aspirations.

10





Optimizing Educational Technology:Collaborating with faculty and academic leader2






“As the availability of technology grows on our

campuses, virtualizing and extending the camp

environment and the faculty-student interaction

central.” – Dean of Online Learning and Academic Initia






WHAT WE KNOW

What Motivates Faculty to Integrate Technology into Teaching o



What Motivates Faculty to Integrate Technology into Teaching o

Source: 2015 ECAR study of fac

What motivates faculty to integrate technology into teaching o



y g gy g


!"# #%&'(&)*+ *, -#."+*'*/012&3#4 5+3-6(.)*+&' 5++*%

•

& 7&8*6 9&6- *, :! 3-6&-#/0 "# ;;< .9 '*-4#84.*-

•

& 75+*6 5+=(#+.# *+ :! 3-6&-#/0 "# >;< .9 '*-4#84.

• +*- .*+354#6#4 &- &'' "# ?@< .9 '*-4#84.*-

Students’ perceptions of faculty use of technology in teaching



p p y gy g

Source: 2015 ECAR study of stude

Technologies faculty say could make them more effectiv



g y y






BOTTOM LINE:

Academic leadership and instructors should de

the pedagogical and mission-driven priorities. I

need to help raise awareness of the possibilitie

execute with excellence. All should be mindful

students’ preferences and needs.




BI and Analytics: relevant to institutionalpriorities and decision making7





“In order for institutions to continue to expand t

analytics capabilities a focused and dedicated

needed. No matter the approach, institutions a

recognizing that analytics can no longer be an someone’s existing responsibilities.”

– VP for Information Technology and College





WHAT WE KNOW

Analytics in Higher Education!



y g

&)"%;\ -)#\

Focus on addressing major issues




?/3&.()

-#8%)*#

,.8&-)$6)()6

3)&9.&/"*,)

!)/.*-#&"#)

#:) ("68) .9

:'1:)&

)%8,"4.*

?/3&.()&)#)*4.*

@H. .9 #:) #.3 Z 9",#.&-

9.& '*()-4*1 '*'#&6+5+/ &+&'0).3 "*%

5+3)-()*+&' &+&'0).3

.()&6"3

Analytics in Higher Education!



y g

&)"%;\ -)#\ Q



Analytics as a priority



?*()-#/)*#- '* "*"6;4,-

%"&'()* +,-./-%+ 0123 /45678

y p y

Current Uses of Data



Analytics maturity in higher education



%"&'()* +,-./-%+ 012< ."') ,5:%"&'()* +,-./-%+ 0120 /45678(9 9:&;7

Investment

Expertise

Data/reporting/tools

Governance/

infrastructure

Culture

Process

3.2COMPOSITE

2012

5

4

3

2

13.5

3.5

3.63.2

3.0

2.7

2014

5

4

3

2

1

3.4COMPOSITE

Investment/

resources

IR involvement

Data efficacy

i

33.4

3.7

2.9

Overall analytics maturity



L]TS

JL]TS

VT]KS

LZ]KS

K]JS

KS JKS TKS VKS MKS

^)"0

2/)&1'*1

!)()6.3'*1

E#&.*1

2B,)66)*#

>)'()4:5?) "@ A498:&8"49

B 5 : & ' C : 7 % : 5 : &

9

Staffing needs



$

5*"6;-'- "*%

/.%)6'*1 -0'66-

$

!"#" /"*"1)/)*#

-0'66-

$

_-)& -833.&#

",4('4)-

!"#$ &$"&'$(

$ MKS .9 '*-4#84.*-

:"() J$M 7@2-

%)(.#)% #. "*"6;4,-`/)%'"* a T 7@2-bc

dJU$UKS "&) '*

F)*#&"6 ?@]

%"&'()* +,-./-%+ 0123 /45678(9 9:&;7

Biggest concerns about analytics



JZS

ZJS

ZVS

ZKS

TKS

TMS

TZS

Z

T

?*",,8&"#) %"#"

O)186"4.*- &)e8'&'*1 /.&) &)3.&4*1

O)186"4.*- &)e8'&'*1 e8)-4.*"<6) /)#&',-

A'-8-) .9 %"#"

f))3'*1 3",)

5I.&%"<'6'#;

A"g.& ,.*,)&*

A.%)&"#) ,.*,)&*




[S

LJS

LJS

LMS

LZS

LVS

LVS

LVS

JJS

ZJS

JLS

JUS

JUS

JUS

ZKS

ZLS

ZLS

ZUS

ZLS

ZKS

E#"I 3&'(",; &'1:#-

7",86#; 3&'(",; &'1:#-

h)*%.& ",,)-- #. %"#"

h)*%.&- 3&.X4*1 9&./ :'1:)& )%8,"4.* %"#"

E#8%)*#-i 3&'(",; &'1:#-

D6",0$<.B "61.&'#:/-

?*-8j,')*# OG?

?*"<'6'#; .9 :'1:)& )%8,"4.* #. 8-) %"#" #. /"0) %),'-'.*-

=&.3&')#"&; ()*%.& "61.&'#:/-

E#&"#)1; 9.& ,:"*1'*1 ()*%.&-

A"g.& ,.*,)&*

A.%)&"#) ,.*,)&*




ZS

TS

LRS

LRS

?*"<'6'#; #. /)"-8&) :'1:)& )%8,"4.*

5*.#:)& /)"*- .9 &8**'*1 :'1:)& )%8,"4.* 6'0) " <8-'*)--

A"g.& ,.*,)&*

A.%)&"#) ,.*,)&*

Adoption of analytics technologies



D?N&)3.&4*1 %"-:<."&%-

5%/'*'-#&"4()N<8-'*)-- 3)&9.&/"*,)"*"6;4,-

Y)"&*'*1 "*"6;4,-k !)1&)) "%('-'*1

Y)"&*'*1 "*"6;4,-k F.8&-) 6)()6

?*9.&/"4.* -),8&'#; "*"6;4,-

5%"34() 6)"&*'*1

A.<'6) "33- 9.& D?N&)3.&4*1 %"-:<."&%-

=&)%',4() "*"6;4,- 9.&"%/'*'-#&"4()N<8-'*)-- 3)&9.&/"*,)

=&)%',4() "*"6;4,- 9.& .#:)& 8-)-

_-)- .9 <'1 %"#" '* "*"6;4,-





BOTTOM LINE:

Begin with the end in mind: What decisions do

to make that would benefit from data? Are you

ready to support the decisions you need to ma




Student Success Technologies: Improvingstudent outcomes that leverages technology3





“Institutions must be able to generate the appro

alerts for their students, and if institutions can’t

participate in tweaking algorithms that might be

proprietary to a vendor, that’s a red flag for me – AVP, Digital Education and Engagement





WHAT WE KNOW

Elements of student success technology services



Source: Brooks, C. IPAS Impleme

Both faculty and students are interested




Success depends on coordination and collaborati




What are the biggest barriers to integrating data and s




Student success technologies maturity

' ) . 1



Source: 2014

!

#

$

%

&

'()*+,-.*( /0/12,/

31452(1 /4662// -(-

8*77-9*+-.*( -(5

:(;*7;2,2(1

<5;:/:(= -(5 /1452(1

/4>>*+1

?2-52+/@:> -(5

=*;2+(-(62

A+*62// -(5 >*7:60

!"#$%&'() +,-

.$/$(&("0$

1$2%$)

3(%(4$)

5/6789$)

B

C-

:,;<-$= >?@A B1CD!C:B D,<$ 1(&( :;<E$


St d t S T h l i I i3




BOTTOM LINE:

Both students and faculty are interested in thes

technologies. If you aren’t already planning or

implementing, it’s time to start.


Three Themes


Q ti ?



Three Themes

1.

Information Security

2.

Optimizing Educational Technology3.

Student Success Technologies

4.

IT Workforce Hiring and Retention

5.

Institutional Data Management

6.

IT Funding Models

7.

BI and Analytics

8.


9.

IT Organizational Development

10.

E-Learning and Online Education

Questions?

S G



Susan [email protected]

center for digital education - cunyit15 keynote presentation - susan grajek

Documents