CELTStudents in crisis, teachers who care: Putting university resources to work for everyone

Presented by:The Campus Assessment and Response Evaluation (CARE) TeamCSU, Chico

Why are we here?

Today’s Objectives:

• Brush up on tips for managing crisis in and outside the classroom.

• Learn how the CARE team convenes and evaluates students in crisis.

• Learn what we can and cannot do when students are in crisis.

B.L.U.F.**Bottom Line Up Front

• Peers/faculty are the first to see warning signs• Intervention CAN prevent crisis, BUT• Not all emotional responses are pathological• The CARE Team can help you manage

difficult/distressing students• You have a right to request that a disruptive

student leave your class• Access support for yourself, too.

The Mission of the CARE Team

• Promote the safety and wellness of the Chico State campus community

• Address situations where students are displaying behaviors that are disruptive, threatening, or concerning in nature

• Address situations that potentially impede [the Student of Concern’s] own or other's ability to function successfully or safely.

Student Judicial Affairs Counseling

& Wellness Center

Student Health Service

University Police

Department Accessibility Resource

Center

University Housing &

Food Services

Case Manageme

nt

Academic Advising

What can CARE do for you?

We can

• Develop a plan for assisting and/or managing a student of concern so you can get on with the work of teaching.

We can’t

• Pull the student out of class without cause and/or due process

• Mandate treatment• Communicate details

about the student’s history or progress

Student Judicial Affairs (SJA)

We can

• Help assess whether the student’s behavior is disruptive vs. distracting

• Determine if past behavioral concerns may be related or relevant

• Offer consultation about whether a behavioral incident report to SJA is warranted

We can’t• Pull the student out of

class/remove the student from campus without due process

• Sanction the student to treatment as a part of the student discipline process

• Guarantee that every behavior rises to the level of a conduct violation

• Share all details/outcome of the discipline process with faculty and instructors

Counseling & Wellness (CWC)

We can

• Assess behavior patterns• Validate/normalize concerns• Offer expertise re: presence of

mental health concerns• Suggest how to encourage the

student to utilize CWC

We can’t

• “Cold call” the student• Break confidentiality (disclose

utilization of CWC)• Diagnose the student• Mandate counseling

Student Health Service (SHS)

We can

• Provide medical (including mental health) evaluation for students who are struggling

• Assist in coordination of care and return to school for students who have been hospitalized

• Provide free or very low cost health services

We can’t

• Disclose details of medical treatment of a student

• Mandate that a student receive an evaluation or treatment

• Ensure (despite our best efforts) that a student will follow through on our treatment recommendations and/or referrals

University Police Department (UPD)

We can• Respond and assess whether a

crime has occurred• Respond and assess for an

involuntary mental health commitment

• Respond and offer the person a ride to a mental health facility voluntarily

• Stand by to keep the peace while the professor asks the student to leave

We can’t• Remove a student from a class

without a valid arrest or mental health commitment

• Involuntarily commit someone to a mental health facility

• Force a mental health facility to keep a person for any specific length of time

• Prevent a student from returning to class or being on campus (unless a valid SJA stay-away order or a criminal/civil restraining order exists)

Accessibility Resource Center (ARC)

We can

• Help determine if student is eligible for ARC

• Offer tips for teaching/classroom management

• Provide accommodations in the classroom

We can’t

• Disclose the details of a disability or medical condition

• "Fix" people/mandate treatment

• Ensure a student's success even with accommodations

University Housing & Food Service (UHFS)

We can• Have an RA or professional staff

reach out to the student• Encourage the student to seek

out resources (even accompany the student to CWC, SHS, CADEC, etc.)

• Assess whether a Housing policy has been violated due to concerning behavior

• Assess whether a new Housing assignment would be beneficial

We can’t

• Mandate that a student get help• Remove a student from Housing

without just cause and/or due process

• Change a student’s Housing arrangement without just cause and/or due process

Case Management (SHS)

We can• Collaborate with departments

to provide “wrap around” services

• Utilize community based services and resources for students who have needs beyond Chico State’s scope

• Assist students who are hospitalized or being discharged from the hospital integrate back into the campus community

We can’t• Diagnose students with a

mental or physical condition• Discuss the details of an

individual case with others who don’t have an educational need to know, or aren’t directly related to the case.

• Tell students what to do when they are struggling with an academic, personal or medical issue

Academic Advising Programs (AAP)

We can

• Provide dates of students’ advising visits & pertinent information discussed

• Reach out to students and invite them into our office

• Send out Absence Notifications• Initiate Withdrawals

We can’t

• Disclose information discussed in CARE meetings

• Adjust a student’s academic record

• Help a student who doesn’t want help

How to refer to the CARE team

• Email Lauri Evans (levans@csuchico.edu)• Please include:

– Student’s name and ID (if possible)– Brief description of the disruptive/distressing

behavior– Brief history of the behavior– Interventions that have not been successful to

address the problematic behavior