Celebrating 5 years of the Sutton CCG Patient Reference

Group

PRG Timeline and Highlights

2014 – 2015 – 2016 – 2017 – 2018 - 2019HWS

Commissioned

to support and

develop PRG

Group becomes

fully Patient led

Group designs

its own logo to

create identity

Group visits NHS

111 Call Centre

–patient views

feed into

commissioning

of new service

2 training

workshops for

PRG members

ToR agreed

1st Commission

ing workshop

collating

patient

feedback

gathered

from 21+

practices

PRG members

attend and

contribute to

SWL5yr

Commissioning

Strategy event

Chairing skills

training for

PRG and PPG

Chairs

PRG project,

with PPGs, to

review practice

website content

Programme of

presentations

from VSOs

commissioned

by SCCG

PRG

members attend '

Improving Health

care Together ev

ents

½ day workshop

on 'Understanding

the Local

Healthcare

Landscape'

Register of

interests

introduced

PRG members

contribute at

Primary Care

strategy event

Patient Network

News

introduced-

info between

meetings

Dementia

Friends

Awareness

training for

members

PRG informed

about

SCCG Primary

Care Strategy

Target

reached 92%

of PPGs

represented

on the PRG

Some PRG

members also

become

practice

health

champions

Patient

Online

Training from

NHS England

5 year celebration

The future?

"Everything you need

to

know about Primary

Care Contracting in

20 minutes."

Agenda items have included;

Provision of Domiciliary anti coagulation service Medicines Optimization Sutton IDCR

Sustainability and Transformation Plan Co commissioning in Primary Care NHS 111

The Better Care Fund Sutton Health and Care Sutton Uplift SCCG Primary Care Strategy

Help Yourself to Health Improving Healthcare Together Extended hours service

Mental Health ‘Inpatient Bed consultation’ Connecting Your Care Primary Care Contracting

Patient Online Admiral Nurses Social Prescribing Winter flu messages Falls Clinics

Patient Reference Group 6 meetings a year

Meeting its remit

• Patient input into the provision, monitoring and commissioning of local services

• Patients are able to raise issues about local services with the SCCG

• Patients are kept abreast, by the SCCG, of its priorities, business planning and commissioning timetables

• The CCG is able to consult patients about specific current and future developments and policies, including the commissioning and

quality of local services

• Patients are provided with timely requests to assist the SCCG, to allow for wider consultation through Patient Participation Groups

(PPGs)

What people have said about the Patient Reference Group

“It was a pleasure to come to the PRG” There is lots of things happening in the Mental Health world some being very positive so lots to update the PRG in future” Adrian Davey. SCCG

“thank you Healthwatchfor running these meetings so well” - CR, Head of Primary Care Commissioning Sutton CCG

“thanks again to the Patient Reference Group for a lively discussion on the project areas we raised. They have given us some further aspects to consider within these workstreams.” Bisi Aiyeleso Service Redesign Interim Project Manager SCCG

“Thanks for having me at the

PRG yesterday – sorry I over-

ran, however, the comments

and feedback were really

helpful” Sarah Taylor” Head

of Medicines Optimisation

(Chief Pharmacist ) SCCG

PRG officer elections“Once again I do hope that candidates will come forward and I look forward to working with them once elected” Dr Brendan Hudson

“SGPS will love to attend your meetings

regularly this year to update you all on

our programmes.” Cynthia Abankwa

“I'd be delighted to present on our Home From Hospital Service.” Nicola Upton CEO Age UK

|

“A big thank you for yesterdays meeting, it was absolutely fantastic. We sincerely appreciate all the positive comments from everyone and the willingness to help spread the top ten tips for GP’s further.”Funmi Advocacy for All on behalf of Speak Up Sutton

“thank you by the way for arranging the enlightening talk by Lou Naidu” PRG member EP

Patient Reference Group Review 2019 member feedback

43 nominated practice representatives

Representing 20 of Suttons 23 GP practices

To all our PRG

volunteer

representatives and

their Patient Groups