cegeka corporate presentation
TRANSCRIPT
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INTRODUCTION TO CEGEKAFIRSTNAME LASTNAME, FUNCTION, CEGEKA GROUP
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You know our name,
not ourstory
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Some more history1992 Cegeka is born1995 Start of Cegeka Healthcare2004 Full takeover of Datacenter & Host IT2005 Acquisition of Cortex2006 Acquisition of Ardatis & Databalk2008 Acquisition of MSP & IT Omni2009 Majority participation in NSI2010 Acquisition of A.N.E.2011 Acquisition of DigiPoint & Inside (RO)2013 Acquisition of KBC GS Poland2013 Acquisition of Axio Systems2014 Merger & spin out of Cegeka-dsa (NL)2014 Acquisition of BRAIN FORCE2015 Acquisition of Edan Business Solutions
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Facts & Figures Cegeka Group*
€ 400 M 2015 forecast
7000customers
3500+employees
Privately Held +70% family owned
Top 200 ClientsAccount for 80% revenue
From 30 to 3500 in 22 years
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From a Benelux ICT Integrator
90% of employees work in Benelux · 98% of revenue
from BeneluxOperations in 6 countries: Benelux, France, Poland,
Romania**Group Shared Service for software development and 24/7 remote infrastructure services (NOC/Service Desk)
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To a European ICT Integrator
69% of employees work in Benelux · 76% of revenue
from BeneluxOperations in 11 countries:
Austria, Benelux, Czech Rep., France, Germany, Italy, Poland, Romania*, Slovakia *Group Shared Service for software development and 24/7 remote infrastructure services (NOC/Service Desk)
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Shared Service Center in Romania +200 employees
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Solid growth and profitability track
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*€ 0
€ 50,000,000
€ 100,000,000
€ 150,000,000
€ 200,000,000
€ 250,000,000
€ 300,000,000
€ 350,000,000
€ 400,000,000
€ 0€ 4,000,000€ 8,000,000€ 12,000,000€ 16,000,000€ 20,000,000€ 24,000,000€ 28,000,000€ 32,000,000€ 36,000,000€ 40,000,000
Revenue EBIT
Revenue EBIT
*forecast
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Double digit growth
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We outperform the Benelux market
2008 2009 2010 2011 2012 201375%
100%
125%
150%
175%
200%
225%
250%
Cegeka Group cumulated growth Cegeka Group organic growthBenelux markt
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A diversified portfolio
FullOutsourcing
IT Infrastructure
ApplicationDevelopment
Professional Services
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www.cegeka.com
Our Connected Customer Value Proposition
An endless world of possibilities…BusinessAnalyticsDocument ManagementCustomerExperience
ERP
Workforce ManagementWeb
CRM
Collaboration
Mobile
Software Development
AgileTransformation
Agile CoachingApplication Outsourcing
ApplicationModernisation
ApplicationMaintenance
DevOps
Identity & Access ManagementMulti-lingual Service Desk
Security ManagementWorkplace Management
ApplicationPerformance ManagementInfrastructure Management
Security &NetworkingStorageSolutionsDevOps
ITWorkplacesServer Solutions
Public Cloud
Virtualization
Unified Communications
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www.cegeka.com
Our Connected Customer Value Proposition
An endless world of possibilities…BusinessAnalyticsDocument ManagementCustomerExperience
ERP
Workforce ManagementWeb
CRM
Collaboration
Mobile
Software Development
AgileTransformation
Agile CoachingApplication Outsourcing
ApplicationModernisation
ApplicationMaintenance
DevOps
Identity & Access ManagementMulti-lingual Service Desk
Security ManagementWorkplace Management
ApplicationPerformance ManagementInfrastructure Management
Security &NetworkingStorageSolutionsDevOps
ITWorkplacesServer Solutions
Public Cloud
Virtualization
Unified Communications
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Cegeka Cloud Services
Compliance - Regulation - Security
Architecture - Solution Design
Serv
ice
Man
agem
ent E
2E
Serv
icede
sk 1
st
line
Wide Area Network
Business IT Alignment
Application Developement &
Maintenance
TechnicalApplication Mngt
System & Infrastructure Mngt
Hosting
Unified Communication & Collaboration
Mobile Device Management
Workplace Support
Workplace Infrastructure
ServicesLocal Area NetworkEn
gine
erin
g
2nd/
3rd
line
Fixed Telephony
Mobile Communicati
ons
HWSolutions
& related projects
Ad hocInfrastructu
reProjects
MigratieVirtualisatieConsolidatieRationalisati
eOptimalisati
eImplementa
tie
Inrichting beheer-
organisaties
RemoteManaged
Infrastructure
Services
Infra
stru
ctur
e Co
nsul
tanc
y
Cloud Services IntegratorTransitie & Projectmanagement
Architecture - Solution Design
Compliance - Regulation - Security
Core Portfolio
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Datacenter Hasselt
Own Tier 3 data centers
99,982 % availability
700 kW capacity
Shared & DedicatedPlatforms
ITILv3 governance
Kyoto Cooling
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Satisfaction by IT domain:data center & application hosting
# of contacts
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Application dev
500 Strong Software Factory
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Satisfaction by IT domain:Application development, maintenance and testing
# of contacts
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Digital Business Solutions
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Healthcare
Healthcare & Lab Solutions
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Focus on value adding ICT services
36%
18%8%
8%
9%
12%
2%7%
Industry (other) Banking and InsuranceHousing HealthcareSocial Security Public SectorRetail Logistics
20%
39%
23%
18%
Infrastructure solutionsApplications & SolutionsOutsourcingProfessional Services
15% turnoverfrom own software
products (Cegeka IP)
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INFRASTRUCTURECLUSTER
Business & Technology Partners
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APPLICATIONSCLUSTER
Business & Technology Partners
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Happy clients are our product
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TelenetThis leading Belgian telco has outsourced the development and maintenance of over 150 e-business applications to Cegeka.
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ArgentaRelies on Cegeka for their banking application infrastructure and for the development of their offices automation
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EDENREDHas automated the order process for the electonic Ticket Restaurant via a collaboration portal with Cegeka subsidiary NSI
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FOD MOBILITEITIs modernising their ICT-department and processes with focus on ICT-business alignment with the help of Cegeka
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VRT KETNETMakes use of Cegeka’s high availability hosting for its web platform.
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knabThis recently launched Dutch savings bank has its entire banking platform hosted and managed 24/7 by Cegeka
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VandemoorteleThis Belgian producer of premium oils and vinaigrettes outsources all its datacenter activities completely to Cegeka.
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DeltaThe Dutch multi-utility company Delta outsources its datacenter activities to Cegeka.
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NECThe international communication software company NEC works with Cegeka’s software factory in Romania to develop product innovations.
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CarglassChose after a loyal 15-year-old relationship to work with Cegeka’s consulting division again to develop their ICT strategy and future roadmap.
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KBC SecuritiesProcesses millions of transactions quickly and reliably thanks to Cegeka’s 24/7 high availability infrastructure management and application development support.
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SN Brussels AirlinesEnjoys a reusable, highly configurable and highly available webshop by Cegeka, used for selling combined tickets for a popular Belgian dance festival.
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More happy customers
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You know our story, not our vision
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The world has become a giant network.
#connectedorganisation
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Fasterresponses
Personalizedservice
Betterexperiences
Your customers expect more.
#connectedorganisation
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Yet, we continue to work like we always have.
#connectedorganisation
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As a result,companies are being disrupted. #connectedorganisation
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Connected OrganisationBreaking down functional and geographical barriers
Customers
Prospects
Finance
Sales ServiceMarketing
R&D HR
Leads
Traditional Organisational StructureOrganizational silos
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What if you could work like a network?
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Listento conversations
that matter
Adaptand make smarter decisions
Growyour
business
Work like a network.
#connectedorganisation
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Transparent CommunicationCentralized CollaborationGlobal knowledge ExchangeSelf organized Communities
4 Cornerstones
Cegeka’s Connected Organisation
Organisationfor
Users
Organisation for
Organisation
Users for
Users
Usersfor
Organisation
CollaborationCommunication
Communities Knowledge exchange
#connectedorganisation
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20% Technology80% DNA
#connectedorganisation
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You know our story,
our organisation, not our
DNA
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Our DNA: mentality of an entrepreneur & the professionalism of a corporate service provider
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Our DNA: innovation together with clients
Technology Partnerships
Continuous Innovation
15 Competence Centers
Innovation Network
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Our DNA: highest quality standards
ISO 27001 & 27002
ISO 9001
ISAE 3402
CMMI Level 3
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Our DNA: engaged employees make the difference
15 nationalities
3200 employees
Engagement index 7,2
30% women
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Our DNA: cross country and divisional teamwork
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Our DNA: agile culture
Business driven
Open communication
Creativity
Continuous improvement
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Our DNA: we support CSR initiatives for children
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