Design Approach

FORM …...FOLLOWS..

….FUNCTION

Key Considerations

Client Goals Flexibility SafetySustainability Functionality AestheticsErgonomics Process Flow Work Flow

Environment Operational Economy

Standards Compliance

Evidence Based

Patient centricity Value

Design Processes

Programming

Patient In Enquiry counter

Registration counter

Patient fills Registration Form

Cash counter

Consultationreception

Receipt OPD File

Patient visit the Consultant

Patient routed to Laboratory/

diagnostics area

Dispatch counter

PRE routespatient to Pharmacy

-First contact with PRE( Counselor) -PRE informs about doctors availability, timings, treatment plan , tariff & any other information.Routes to registration counter

If new?If review?

PRE issues UHID card

Review

New

-Enter the form details in HIS-Patient snap clicked & UHID card generated

Issue

Investigations? Admission ?

Cross consultation?

Patient out

-Pharmacist checks the prescription-Enters the details in pharmacy HIS-Generates bill & Issues medicine

Lab/Diagnostic Process follows

Patient collects the report

Admission follows

Test report

UHID card

Admission / Investigation/Consultation

Admission

If Consultation

IF Investigation

IF Admission

Medication

Yes

-PE handovers patient & OP file to concerned OP nurse-OP nurse enters the patient details in log register.-Takes patient vitals and records in case sheet.

Available?

If cross consultation

Yes

No

PRE arrange for appointment

OUT PATIENT DEPARTMENT

Demand Estimate

Space PlanProcess Flow

Programming

Clinical Adjencies

Process Relationships

Zoning

Specification & RDS

Schematics

Layout Design

Room Detailing

Integrated Room Data